Conrad Macao

Location: At The Londoner Macao, Cotai Strip, Macau, mo

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Express check-out
• Health club
• Long-term parking
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Currency exchange
• Designated smoking area
• Concierge service
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Fitness facilities
• Free airport transportation
• ATM/banking
• Television in common areas
• Health club
• Express check-out
• Meeting rooms
• Long-term parking
• Ferry terminal shuttle (surcharge)
• Snack bar/deli
• Self parking (surcharge)
• Free ski shuttle
• Internet access
• Housekeeping on request
• Natural pool
• Garage
• Swimming nearby

Rooms Available

• King Club Suite

  Warm, wood-feel interior design enhances the stunning Cotai strip view from the spacious King Club Suite. The roomy bathroom features a large bathtub.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Premier King Suite

  Stretch out on a king bed in a luxurious 156 sq.m suite with latest technology, including HD TV and Nespresso coffee machine. Luxuriate in the bathtub

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe King Room

  Spanning 52 sq.m, the Deluxe Room offers a king bed or two queen beds, latest technology, including LED HD TV and a premium in-room charging solution.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe Queen Room with Two Queen Beds

  Spanning 52 sq.m, the Deluxe Room offers a king bed or two queen beds, latest technology, including LED HD TV and a premium in-room charging solution. Please note that extra bed cannot be added for this room type.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Presidential Two-Bedroom Suite

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe King Suite

  Unwind on a king bed or two queen beds in a spacious 104 sq.m suite, equipped with the latest technology. Soak in the bathtub or enjoy a rain shower.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe King Room with Eiffel Tower View

  Spanning 52 sq.m, the Deluxe Room offers a king bed or two queen beds, latest technology, including LED HD TV and a premium in-room charging solution.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Premier King Suite with Eiffel Tower View

  Stretch out on a king bed in a luxurious 156 sq.m suite with latest technology, including HD TV and Nespresso coffee machine. Luxuriate in the bathtub

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe Queen Room with Two Queen Beds and Eiffel Tower View

  Spanning 52 sq.m, the Deluxe Room offers a king bed or two queen beds, latest technology, including LED HD TV and a premium in-room charging solution. Please note that extra bed cannot be added for this room type.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Deluxe Suite with Two Queen Beds

  Unwind on a king bed or two queen beds in a spacious 104 sq.m suite, equipped with the latest technology. Soak in the bathtub or enjoy a rain shower.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

• Junior Suite with Two Queen Beds

  Stretch in this 78 sq.m suite with spacious bedroom, living area, and bathroom. Enjoy the panoramic view of Cotai Strip while you are relaxing. Please note that extra bed cannot be added for this room type.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Slippers

Guest Reviews

• Sheranut (8/5): -
• Jie Jenny (10/5): - The check-in process was smooth. The front desk representative was super nice and helpful. Great location and nice amenities. Nothing.
• Fabienne (10/5): - Alles perfekt! Noch nie so einen tollen Service gehabt!
• Kuanting (10/5): -
• Hoisoon (10/5): - 친절하고 모든면에서 좋았습니다. 청소를 요청해야했던점이 불편했습니다!
• Paul (9/5): -
• Mark (10/5): -
• peng (10/5): 每次来都住这里 - 位置，呜服务 无
• Nelson (10/5): Clean, large room and super convenient -
• YAS (10/5): - All the staff is so well trained. Honestly we were welcome like palace people. Even other 5 stars hotel doesn't does that . It was our anniversary and we had a big suite room with beautiful view upgrade and a cake. Thanks again for that. Nothing
• Li-Yen (9/5): -
• Yu Cheng (9/5): - 1.房間很大 2.每天的客房清潔做得很徹底 3.住宿位置相當優越下樓就有便利商店店還有麥當勞還有一些商場可以逛 4.工作人員相當專業 在賭場輸了很多錢，哈哈哈
• Peter (9/5): - Hotelzimmer und Frühstück an sich top und luxuriös. Betten sehr bequem. Organisation teils etwas kompliziert. Das führt zu Wartezeit bei. Frühstück und Bestellung am Pool. Zimmer eigentlich toll, manche Details aber unpraktisch. Z.B. nur eine Möglichkeit mit europäischem Stecker oder USB, Handy etc. zu laden.
• SzeNga (9/5): -
• matthieu (10/5): -
• Charlène D (10/5): Une parenthèse enchantée entre Londres et Macao - Nous avons beaucoup aimé notre séjour au Conrad Macao. Dès notre arrivée, nous avons eu l’impression d’entrer dans une véritable bulle à part, comme transportés en plein cœur de Londres le temps de quelques jours. La chambre était très confortable et parfaitement équipée. Le personnel a été irréprochable tout au long du séjour : attentionné, professionnel et toujours prêt à aider. Nous avons également beaucoup apprécié les services proposés, notamment les navettes gratuites qui permettent de se déplacer facilement dans la ville, ainsi que la navette directe pour le ferry qui est elle aussi très pratique. Le petit déjeuner était varié et de grande qualité, avec un large choix qui permet de satisfaire toutes les envies. Enfin, l’emplacement est idéal : entre le Londoner juste en face, le Parisian et le Venetian à proximité, il y a énormément de choses à faire sans même avoir besoin de quitter le complexe. Les casinos directement dans l’hôtel font également partie de l’expérience et valent le détour. Nous aurions pu rester plusieurs jours de plus sans jamais nous ennuyer. Nous gardons un souvenir mémorable de ce séjour, qui a largement contribué à rendre notre passage à Macao inoubliable. Rien à signaler - tout était à la hauteur, voire au-delà de nos attentes.
• Yeongseon (8/5): -
• Dan (9/5): -
• Zhu (9/5): -
• 世康 (9/5): 物有所質的高質感住宿 - 睡前，房務會預備水，拖鞋，拖鞋非白色紙拖鞋，雙人房是黑色紫色皮拖鞋各1，很有質感。 房間有康萊德熊玩偶可帶走，且玩偶熊手腳可動。 洗澡冷熱水開關餃老舊。
• Simone (10/5): The best hotel in Macao and best service and breakfast! - The property is super nice and breakfast super super crazy Nothing
• Cezary (10/5): - Lokalizacja, jakosc i widok. Super sniadania Brak
• Wagner (10/5): -
• Ulaş (10/5): -
• Malin (10/5): Amazing stay in the middle of Macau - Very nice and spacious rooms, the Hotel is in the middle of everything happening in Macau!
• 윤기녕 (10/5): - 위치가 너무 좋고 룸상태도 청결했습니다 직원들이 친절하여 유쾌한 가족여행 이었습니다 갤럭시쪽 보다 위치는 확실히 좋네요 담번에도 이용 예정 입니다
• PHUOC THO (9/5): -
• DANELCHENKO (9/5): -
• Fei (10/5): - The hotel’s location is excellent, with convenient connections to other major hotels. The buffet breakfast was impressive, offering a great variety and quality of food. The staffs were very helpful and attentive throughout our stay. We would definitely choose to stay here again.
• Ken (9/5): -
• Sandra (10/5): - I recently had the pleasure of staying at Conrad Macau, and I would like to take a moment to sincerely commend one of your outstanding team members, Yolanda from the Guest Relations department. From the very beginning of our stay, Yolanda went above and beyond to ensure that we felt welcomed and well taken care of. She consistently greeted us with a warm smile and a positive attitude, which immediately made us feel comfortable. What impressed us most was her willingness to assist with every question and request we had—no matter how small or detailed. She provided clear, thoughtful, and thorough answers, which made navigating our trip in Macau much easier and completely stress-free. Whether we needed information about local attractions, directions, or general assistance during our stay, Yolanda was always approachable, patient, and genuinely eager to help. Her professionalism and attention to detail were evident in every interaction, and it was clear that she truly cares about delivering exceptional service to guests. Thanks to her dedication and kindness, our overall experience at Conrad Macau was not only comfortable but also memorable and enjoyable. It is rare to encounter such a high level of genuine hospitality, and Yolanda truly made a difference in our trip. We would like to express our heartfelt appreciation for her efforts and commend her for her excellent work. She is undoubtedly a valuable asset to your hotel, and we hope she receives the recognition she truly deserves. Thank you once again for a wonderful stay.
• YF Serena (9/5): -
• Ya-fang (10/5): - 服務 住到煙味房
• Alice (8/5): Great location. - Location is good. Lots of restaurants to choose. Staff are polite and friendly. The room is spacious. Long wait for the shuttle bus from the ferry station. Many tourists are using this route, and the first one was full, we need to wait for another 15 minutes for the second bus.
• Andrea (10/5): -
• Witchuta (9/5): Very nice hotel! - Everything Crowed area
• Michelle (10/5): -
• cosmin18 (9/5): Great hotel to stay in Macau - Great hotel, with excellent services and amenities. The room is super big (especially for standards in Asia). Really a great 5 star hotel. Really appreciate the shuttle services to and from ferry / city / border post. Nothing really. Maybe I would say very limited options for breakfast, other than room service.
• H Kumar (9/5): Good location and Helpful Staff - All was good
• Woan-Jiun (9/5): I had a wonderful stay with my families - The friendliness of the staffs and helpful The facility, the building
• Chanyoung (8/5): -
• So Ying Sophia (9/5): 整體提供優秀的服務及住宿體驗 - 早餐豐富，多選擇。 而且早餐時間可以至下午一點。 所以不用急於早起或怕錯過早餐時間。 房間空間大，床size也適合。 櫃檯職員友善，而且專業。 客服快速回應所有詢問，及會按照要求作出回應及安排。 今次為慶祝生日及週年紀念而入住，酒店特別準備蛋糕同佈置房間，及特意安排景觀較好的房間。 泳池時間只由早上八點至晚上八點，如果延遲至十點會好一些。池水有枯葉子及黑色的粒子，更衣室空間比較狹窄。 雖然酒店有為慶祝而作出特別安排，但只為週年紀念準備蛋糕，蛋糕上只有"Happy Anniversary"的牌及祝福卡，而沒有另外附上"Happy birthday"的生日牌或賀卡，有少許失望。 三人同住，只提供兩對拖鞋？
• EsthelisClinic (10/5): 5 Stars + - Very pleased to be back to one of our favorite hotel again. This time we stayed from March 29 to March 31. 5 stars experience from check in till check out. Thank you Bonnie for making our breakfast so enjoyable. We were at 33rd floor, housekeeping was excellent.
• Peter (9/5): - Excellent clean room, we got upgraded to a suite. Service all round v good. Lovely Pools. Churchill Table food was v good. Lovely Staff. Every time we ordered something i.e room service or food at pool the staff were asking for a credit card or how we planned to pay…bit weird and never been to a 5 star where they have a problem charging to the room.
• KS (7/5): 因評分高而選擇失望 - 地點好，名店和商場很方便 有煙味，通風極差。首先我一直也是要求沒煙味。去完洗手間沖到散不去 2113號
• patrick (9/5): -
• Sien Ying Sophia Yasmin (10/5): -
• Hui Yueh (8/5): -
• シロ (8/5): - スタッフの対応がよかった 特にない
• CHAN HUA (8/5): -
• wael (10/5): -
• Kristina (10/5): -
• 440daniilk (10/5): Perfect - Perfect location, clean rooms, very comfortable and welcoming
• wayne (10/5): -
• Karren Mae (10/5): The scenery is absolutely breathtaking - the cleaning services,the view and scenery of our room and the comfort we experienced none
• SAYAN (10/5): - Very professional reception staff and housekeeping staff. The room was super clean. Mr Pan from the bell desk helped and guided us a lot for tours. We felt very comfortable staying at Conrad and we would plan to come back again. As a Hilton Honors member Hilton group is always the first option i choose. Macau Conrad was an exceptional experience.
• Puja Chand (10/5): - Everything is awesome!!! NA
• Jane (10/5): -
• Yi (10/5): -
• Jian Ming (9/5): Great location! Has free shuttles everywhere. Great family friendly hotel! - Location is great! Has all the things you need downstairs! None
• Esther_Ying (10/5): We had a wonderful stay with thoughtful service and a memorable experience! - We had a wonderful 5-night stay at Conrad Macao. The room was spacious, comfortable, and very well maintained, with a lovely view facing the Parisian tower, and the location was excellent and very convenient for getting around. Although breakfast was not included in our stay, we paid for the buffet breakfast one morning at Churchill’s Table, and it offered a wide variety of delicious choices. We also truly appreciated the thoughtful touches, including the option to request a lavender-scented pillow, the lovely welcome biscuits, and the sweet card prepared for us. These small surprises made our stay even more special and memorable. The only minor downside was that the room lighting felt a little too dark for our preference, but other than that, everything else was perfect and we had a truly wonderful stay.
• Joana_MM (8/5): -
• DMITRY (10/5): -
• CHIKUMI (10/5): 素晴らしかった！ - 全てにおいて素晴らしかったです。長年、夫婦で旅行を楽しんできましたが、今回のコンラッド・マカオホテルが最高だったように思います。お部屋、設備、ロケーションはもちろん、スタッフさんのおもてなしと笑顔に感動しました。脱ぎ捨ててあった上着をたたみ、乱雑なスマホなどの充電器の線をまとめてくれたり。コンラッド・ベアのお土産、サテンのスリッパ。就寝前のお部屋の片付け、ベッドサイドのお水。言い尽くせないほどのおもてなしでした。夫婦とも大満足で、いい旅になりました。 ありません。
• YONG YAN (10/5): -
• Maps44115567360 (8/5): My birthday trip to Macau～There are some things I want to share! - This was my first stay at the Conrad Macau, and I came to celebrate my birthday. Overall, I was satisfied with the experience. Justin was very polite during check-in and explained things clearly. However, I have two things to mention: 1. The staff said a cake would be delivered to my room between 4 and 5 pm after check-in, but it hadn't arrived by 6:00 pm. So I called Room Service to inquire, and they asked me: "What card did you receive that said there was a cake?" I found this strange, but thankfully, they arranged for it to be delivered quickly. 2. On Tuesday morning at 7:00 am, I went to Churchill's Table for breakfast. The chef boiling eggs in the kitchen didn't seem very friendly. When I asked for scrambled eggs, he coldly told me: "Wait a moment." While I was waiting, He loudly used foul language with the colleague next to him. I don't know if they were talking about me or something else. I waited for about 10 minutes and wandered around the buffet. He rudely yelled at me to get my scrambled eggs without thanking me. My friend also encountered this situation. In order not to affect our accommodation experience, we didn't want to talk about him anymore and left after breakfast. Apart from the experience at this restaurant, I think the Conrad Macau is a quite good hotel. I look forward to coming back next time.
• Yen Shyang (10/5): Will return again if visiting Macao again! - Love the spacious room and we were assigned connecting room with view of the Big Ben and we love it. Room is very clean too and we enjoyed the comfy bed and bathtub. Nothing really
• Yen Shyang (10/5): Will return definitely if back to Macao - Staff are nice to assign connecting room with nice views to us. Love the spacious and clean room and there's everything we need in the room. Nothing
• 林 (10/5): - 酒店整潔，酒店服務人員請切熱誠 無
• Isayama (8/5): -
• Flaixman (10/5): - La chambre chic et bien concue. Le petit dej dans ce magnifique pub victorien. La piscine devant Big Ben et le toit de la verriere. Rien.
• Krisha (10/5): -
• Zhunqi (7/5): Good location - Good location. Good service staff Spa is good (expensive but good) We booked two rooms(3 adults 1 toddler) and the hotel could only offer rooms on two different levels, which made our journey everyday bit troublesome. The lifts would take some time to arrive which kinda worsened the experience. Both floors have smoking smell even though it says no smoking. Guess it’s quite common for casino related hotels
• Kaori (10/5): パーフェクト - 全てが完璧でした。 思い浮かばない
• Ekaterina (10/5): Highly recommend this hotel! - We really enjoyed our stay at Conrad Macau. Everything was excellent — from the friendly service to the convenient location. The room was clean, spacious, and very comfortable, and the food court on the 3rd floor offered great options. Bonus: there’s a hop-on hop-off bus tour stop right nearby, which makes exploring Macau super easy.
• Yerbol (8/5): Apart from this moment, the hotel is of high standard and we would recommend it to others - We stayed one night at Conrad Macao and overall we were very pleased. The rooms are excellent — spacious, modern, with extremely comfortable beds and a nice view over Cotai Strip. Location is perfect, with frequent free shuttles to Venetian, Parisian and Wynn Palace. The staff was polite and attentive. However, there seems to be an internal inconsistency in the coordination between the hotel’s different departments. I booked the room through Booking.com with breakfast included for the whole family and clearly selected the ages of my children (13 and 17 years old). When we arrived at the restaurant, we were told that free breakfast is only for children under 12. We had to show our booking confirmation, after which the staff kindly agreed to provide complimentary breakfast for the older kids. I believe the hotel should resolve such discrepancies internally with their own reservation department beforehand, instead of putting guests in the position of having to prove their rights and listen to explanations on the spot
• Paulo (10/5): -
• Leberte (9/5): -
• Imelda (10/5): -
• tiffanylC2673JZ (10/5): friendly staffs, clean and luxurious hotel, convenient location - Staffs were really friendly. especially pakho, julin, harland, bryan and many more!! offered help and catered to my every need. they were efficient, friendly and welcoming. this is wha makes conrad stands out from the other hotels in the area.
• Sandi (10/5): My stay at this hotel in Macau was nothing short of extraordinary. In fact, the only thing I regret about my trip is not -
• Loukas (10/5): -
• Yu Ting (10/5): -
• Chin Man (10/5): -
• KINNALONE (10/5): -
• KAN (10/5): 宾至如归 -
• KAN (10/5): -
• 旭 (10/5): -
• JEAN-CLAUDE (10/5): - Très satisfait du surclassement en suite
• HoTien (8/5): -
• Diana (10/5): -
• Takashi (10/5): エクセレント - ルームキーパー なし
• ritesh (10/5): - Everything
• Yuthana (9/5): -
• SS (10/5): - 房間號碼再1213這排方向可以看到巴黎鐵塔，在高樓層1710的雙數方向可以看到大笨鐘，飯店服務超好，可以借轉接插頭，借放行李，借生理用品，延後退房時間都是免費的，還有接駁巴士到市區，如果趕不上接駁巴士，放行李的接待人員還會幫你打車(叫車)到你要去的地方，行李還直接幫你放上車，你只要舒服的享受這高級至上的服務，最厲害的是飯店的床和枕頭，枕頭有附軟枕和硬枕，床睡起來舒服完全沒有腰酸背痛的感覺，真的有把疲憊消除，備品是BYREDO的洗手乳、香皂、沐浴乳和護髮乳真的很喜歡，連沐浴的蓮蓬頭都好好洗，最後床的熊娃娃跟拖鞋都可以帶回家，這個飯店真的是沒有地方可以挑剔的，超級完美！！！
• SS (10/5): - 床超級好睡，沐浴蓮蓬頭很好洗，空間很大，外面的景很美，服務超級好，還有熊熊可以帶回家，方方面面都超級優秀，一定要來住，絕對會愛上這裡。
• Pitsinee (9/5): - อาหารเช้าดีเลิศ อลังการมาก ห้องใหญ่กว้างขวาง อยู่ในย่าน shopping เลย
• Yan (10/5): -
• YEH (9/5): My overall experience was truly exceptional. From the moment I arrived, even before check-in, a staff member graciously -
• PING (10/5): 舒适 - 都不错 价格稍贵

Photos