Golden Silk Boutique Hotel - Hanoi Old Quarter
Location: 109-111 Hang Gai, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Golden Silk Hotel, a 4-star boutique gem in Hanoi's Old Quarter, offers a stylish retreat just steps away from Hoan Kiem Lake. The air-conditioned rooms boast elegant decor, modern amenities, and stunning views of the vibrant streets below.
Convenient Location
Situated within walking distance of Dong Xuan Market and the Weekend Night Market, this hotel is the perfect base for exploring Hanoi's cultural landmarks. The proximity to Hanoi Train Station and the airport makes traveling a breeze.
Exceptional Dining and Services
Indulge in a culinary journey at Oriental Restaurant, offering a delightful mix of Western and Asian flavors. Unwind at Rendezvous Piano Bar or take advantage of the hotel's tour desk, business center, and 24-hour room service.
Book your stay at Golden Silk Hotel for an unforgettable experience in the heart of Hanoi.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Baby safety gates
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Cooking class
- Supervised childcare/activities
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Twin Room
Guests will have a special experience as the twin room features a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Double Room
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Twin Room with View
This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Double Room with Balcony
This double room's standout feature is the hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Twin Room with Balcony
This twin room offers a hot tub. The spacious twin room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
King Room
This double room's standout feature is the hot tub. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as fruit for guests. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Twin Room
This twin room features a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Deluxe Double Room
This double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Family Room
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Executive Twin Room
2 Twin Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Executive Double Room
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Luxury Double Room
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Luxury Old Quarter View Room
1 King Bed OR 2 Twin Beds
311 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Studio Suite, Balcony
1 King Bed OR 2 Twin Beds
327-sq-foot individually decorated room with a balcony
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Luxury Twin Room
2 Twin Beds
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Luxury Suite, Terrace, City View
1 King Bed OR 2 Twin Beds
635-sq-foot room with city views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Grand Studio
2 Twin Beds and 1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - 2 bathrooms, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Family Suite
The hot tub is a top feature of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Deluxe Internal Window Room
1 King Bed OR 2 Twin Beds
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Smoking and Non-Smoking
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Luxury Internal Window Room
1 King Bed OR 2 Twin Beds
312 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Deluxe Double Room, 1 King Bed
1 King Bed
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Smoking and Non-Smoking
- Soap
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Bed sheets not available
-
Family Connecting Suite
1 King Bed and 2 Twin Beds
1087-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, free newspaper, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Printer
-
Deluxe Double Room - Day Use (4 Hours)
This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The double room's kitchenette, which has a refrigerator, is available for cooking and storing food. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Luxury Suite with Balcony
Spacious and air-conditioned, this suite has a private balcony with street views. Comes with a sofa bed, a flat-screen TV and a mini-bar. Suites are more spacious and come with a terrace.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Presidential Suite
The hot tub is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Executive Suite
This suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Deluxe Double or Twin Room
Air-conditioned rooms include a flat-screen TV, a personal safe and a mini-bar. En suite marble bathrooms come with a deep soaking bathtub, shower facilities and free bath amenities. Rooms are located on floors 3 to 10.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Luxury Double or Twin Room
Air-conditioned rooms include a flat-screen TV, a personal safe and a mini-bar. En suite marble bathrooms come with a deep soaking bathtub, shower facilities and free bath amenities. Featuring large windows, rooms are slightly larger and include a seating area. Rooms are located on floors 3 to 10.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Junior Suite with Balcony
This spacious suite features a private balcony with city views. Includes a seating area, a flat-screen TV, personal safe and mini-bar. Private bathroom has a bathtub.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Luxury Suite
Air-conditioned suites include a flat-screen TV, a personal safe and a mini-bar. En suite marble bathrooms come with a deep soaking bathtub, shower facilities and free bath amenities. Suites feature floor-to-ceiling windows.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
Guest Reviews
- jamescY7369RF (10/5): BRILLIANT HOTEL!!!! - Stayed here for 2 weeks and it was amazing. The location is absolutely spot on and the hotel itself was spotless and cannot fault it one bit. Special shout out to Ms Thao on reception, she helped us enormously with bookings, changes to bookings and advice for anything. Also big thank you to Peter, Hung and Quan the service you provide is outstanding. We cannot recommend this hotel enough to anyone thinking of coming, you will not be disapointed. If i could say one little thing is maybe have smart tvs in the room so people can watch some netflix at night when resting. We stayed in a few different hotels while travelling and they had tvs that we could watch netflix on. 5 STAR RATING!!!! AMAZING HOTEL!!!!
- Douglas (10/5): -
- angela (5/5): - Bed very comfortable, small room. Advertised as a spa hotel but no spa, it is outside the hotel Misleading advertisement suggesting spa in hotel, robes in room only to discover spa is completely separate place. Poor selection at breakfast.
- 775nikitar (10/5): Wonderful experience - Great buffet, clean rooms, amazing help from ms thao
- Jon (9/5): Very comfortable, great team running the hotel - Very nice staff. Really clean. Great location No issues
- hazeljoyd2017 (10/5): The Best Hotel in Old Quarter, Hanoi, Vietnam - Our stay at Golden Silk Hotel in the Old Quarter of Hanoi was truly one of the highlights of our trip. From the moment we arrived, we felt warmly welcomed and well taken care of. The hotel itself is beautifully maintained, offering a perfect blend of comfort and elegance right in the heart of the bustling city. What made our experience even more exceptional was the outstanding service provided by the receptionist, Thao. She went above and beyond to assist us throughout our stay—always greeting us with a genuine smile and ensuring that all our needs were met. Whether it was helping us with directions, arranging transportation, or recommending local spots to explore, Thao was consistently helpful, patient, and attentive. Her dedication made us feel not just like guests, but valued visitors. It’s rare to encounter such sincere hospitality, and it truly enhanced our overall experience in Hanoi. We are incredibly grateful for the warm service and memorable stay. Thanks to Thao and the entire team, Golden Silk Hotel will always hold a special place in our travel memories. We would gladly return and highly recommend it to others.
- Cabarlah (10/5): Exceptional - We had a wonderful stay at Golden Silk Hotel in Hanoi. The location is perfect for exploring the Old Quarter, and the hotel itself is stylish and comfortable. The staff were so welcoming and helpful throughout our stay. The bed was incredibly comfortable, making it a relaxing place to come back to after busy days of exploring. Breakfast was great, with a good mix of local and Western options. A fantastic base for experiencing Hanoi, we really enjoyed our time here!
- Angela (10/5): - We had a wonderful stay at Golden Silk Hotel in Hanoi. The location is perfect for exploring the Old Quarter, and the hotel itself is stylish and comfortable. The staff were so welcoming and helpful throughout our stay. The bed was incredibly comfortable, making it a relaxing place to come back to after busy days of exploring. Breakfast was great, with a good mix of local and Western options. A fantastic base for experiencing Hanoi, we really enjoyed our time here!
- citam2023 (10/5): Home .... family - Golden Silk is our home away from home. Every visit we made to the hotel was always warm and welcoming. We are part of their family. We even shared food the traditional vietnamese way. Special mention to Loan/Tracy who always has a helping hand, shen went out of her way to extend assistance that we needed. We will come back
- nadiegep2026 (10/5): Hotel - The receptionists were nice especially Tháo.The room was lovely and comfy we will definitely come back here 🤩
- brianjoyce (10/5): A retreat in Hanoi - Great location, very welcoming, loved the bed and pillow, and staff so helpful esp Thao and Quan. And the Skybar OMG
- Ingrid (7/5): Need better trained staff urgently!! - Good breakfast . Great location. In books 2 rooms with bat tub, send some messages to the hotel about our late arrival so they could keep our reservation (didn’t want to have a no-show) They offered a transfer that we booked ( but never arrived). When we arrived in the hotel they gave us 2 rooms without bath tubs, I insisted and they told that they were given to another persons. We have to checkin in regular rooms and move everything and our luggage the next day to our original rooms. On the checkout day, they kept the transfer in on our account, when we contested it again they didn’t believed and called 3 different persons to confirm at 3am in the morning … so disrespectful.
- Sunshine815523 (10/5): Had a nice experience - Had a very nice experience with them and the stay was very good for me . And the person Hung is very helpful and very kind i really liked the stay over here . I hope i can come here soon again .
- Ed (9/5): Well priced, comfortable hotel well positioned in the old town with helpful reception staff - Great position, good reception staff (we had bikes returning to the hotel four times over three months and they were very accommodating), large well equipped rooms. All good
- Daydream28154168781 (10/5): Nice hotel - The hotel is near the Old Town center, has beautiful decor, and the staff are very enthusiastic, especially Tony who works the night shift. This is a good choice for those looking for accommodation in the Old Town center
- Mobile08091967433 (10/5): Sam &Len’s 25th wedding anniversary getaway - Location is perfect 👌🏽 Helpful bell Man to assist with luggage’s…. Smiling face of Thào at reception ☺️ and helpful restaurant staff…
- LT12339 (8/5): Golden silk Hanoi - Conveniently located hotel with nice atmosphere. Ms Thao from the front desk was very helpful and friendly. You can also get a 15% discount if you use the massage next door
- shroffmons (6/5): Great Location, But Falls Short on Service and Comfort - The hotel is well-located, which is definitely its strongest point. However, the overall experience was disappointing due to poor service and an underwhelming breakfast setup. The layout felt disorganized, and basic items like coffee, water bottles, and even creamer sachets seemed to be rationed, which was quite surprising. The room itself was very tight, and the view—facing an internal staircase—was something I have never encountered before in all my travels. As a frequent traveler, this was a first and not in a good way. Unfortunately, despite the prime location, the service standards and overall experience did not meet expectations.
- J5057FZdanis (8/5): Great location - I was here as part of a group tour and chose to return for two additional nights. Great location in the Old Quarter just 5 mins from the cathedral and lake. Lovely staff (bellman Hung was very helpful). Very good breakfast. Rooms are clean and adequate.
- adl737 (4/5): Bitter aftertaste - Unfortunately what was a good experience in a nice hotel was partially ruined by the staff demanding a review on check out and hovering over my should while I wrote it. Would not recommend. They were called Tony and Hung.
- T8201HVrachels (10/5): Amazing Staff! - Wonderful staff! Thao the receptionist and Hung the Bellman, were exceptional! They went above and beyond with our bags and recommendations for transport and area tours. So thankful for amazing staff, like these 2, that made our stay wonderful!
- sylvia (9/5): -
- jonathanlip (6/5): Great room great breakfast great sunset sky bar but destroyed by bad music choice at breakfast on final day. - Choose this hotel for a spacious room as presented in Agoda platform. However , we have book a room with outdoor view and requested high floor , but was given an internal room with no view and lower floor block by adjacent properties. The check In staff and manager was friendly and quick to correct the mistake and move us to level 5 room 03. Room is spacious clean, toilet is with frosted glass partition, favourite part is the the shower cubicle comes with seating stone ledge, nice. Air con function well, but central control not easy to regulate the temperature, it is too cold for myself only. House keeping is prompt and fast . Choose the hotel becos of a nice rooftop sky bar. The only bartender manning does a great mixology cocktail drink. We order the buy 2 free 1 happy hour till 630pm and enjoy our first sunset with amazing view of the old quarters french quarters and partial hoam kiam lake area and the cathedral too. The breakfast spread is good with live station such as egg, pho. The staff is friendly and attentive. I hadh poach eggs done very well and personally sent by the chef with a smile too. UNFORTUNATELY!!! Our breakfast meals was destroyed by the staff playing loud Indian music. I combed around the breakfast restaurant, there is only approximately 20-30percent of Indian guests only and why loud Indian was played . The Indian music destroyed our mood at dining even after the staff lower the volume of the big speakers slightly. Please be sensitive to the other especially majority of the guests there before blasting loudly Indian music. Perhap playing local Vietnamese soft music prefer. REGRETS: I have to reduce the hotel ratings for the bad vibes bad experience at your breakfast restaurant today!!!! All in all.. beside above bad vibes ..I would have given a 5 stars for location. Room. Sky bar. Sunset happy hour drinks with a Big Smile Cool Bartender name LUC (your hospitality with a sweet smile brighten our day at the sky deck .Reception check in. Breakfast spread. The bellboy name Hung is helpful.
- 87nirvaana (10/5): Very good - Really good room, staff. Thao and Cuong bellman were really helpful
- Megan (6/5): Mediocre at best - Convenient location, good breakfast Disappointing room size and kinda dirty
- D5022CUjimmya (10/5): Golden Silk Hotel - The hotel is located right in the center of Hanoi in old quarter area. It's very cleaned and breakfast is server on 10th floor with an amazing view. It's also sky bar where you can relax after your tours. Thao is very friendly and helpful in whatever you need. I'll book again when I visit Hanoi again.
- stuarthM1948QP (10/5): Hanoi - Lovely hotel and great staff . Location was central to most of the things that I planned to do in just the few days I was here .
- Christiaan (10/5): -
- yatrabee (10/5): Golden silk boutique hotel - We stayed at the hotel for 3days.The breakfast, staff and stay was excellent.The receptionist Thao was excellent, was very helpful.
- kwin04 (10/5): Stay at Vietnam - Thao- Very Excellent service and hospitality at Hotel a golden Silk Boutique.
- dreamv2026 (10/5): Golden Silk Hotel - The location was convenient to go shopping, the breakfast was delicious and the room was spacious and comfổmtable. Thao at reception was very friendly and helpful
- Roleen (5/5): - The location is great! Reception area is very nice, friendly staff, clean room. The room had a moldy smell
- Christiaan (10/5): - Shower in the bath not practical as it messed water everwhere
- 882rinal (10/5): Great experience - Excellent service all around, thanks Thao at the front desk. Best hotel shower and very comfortable bed. We highly enjoyed the breakfast as well. Very close to all the shops.
- Companion50150861827 (10/5): Golden Silk vacation - Amazing experience and location. Great staff and clean hotel. Staff was very nice and hospitable. Thao was very nice receptionist.
- galaito (10/5): Golden silk is located in a very nice area where it is convenient to shopping areas and nice hotels - The hotel is very clean and the staff are very courteous and friendly
- H8290UMangelam (2/5): Triple check your booking!!! - We are 6 ladies & we had a very long 5 hour delay with Qatar Airlines from Doha. We finally arrived at our hotel in Hanoi, The Golden Silk boutique hotel at 2:30am. We entered the hotel & the night staff member looked surprised by our arrival. He then checked & said he had only 1 room booked, not 6! He also said the hotel was full! We were very tired & very emotional. We contacted an emergency number through our booking with Oasis Travel in N.Ireland. Long story short, the hotel miraculously found 2 more rooms for our 2 night stay. The hotel said that WE had cancelled 2 room bookings which we assured him we had not. One of the rooms was a luxury room which we had booked. The other two were basic rooms. They were not very clean, we found hair in the bathtub shower! We did complain about the state of those rooms & asked for walk in showers, as 2 of our group were older ladies & stepping into the bathtub to shower was dangerous. This complaint was ignored! On the following evening there were young, but beautifully & somewhat voluptuously dressed girls in the bar area, posing & taking pictures of themselves. We felt as if we were in the wrong kind of hotel. Not a great experience & we were returning to this hotel after a Halong Bay cruise. We were given ‘upgraded’ rooms on our return. They were not. They had tiny balconies over a very noisy Main Street, which made sleeping impossible. They were not clean & one had a water leak through the ceiling, water went onto luggage, thankfully not the bed! The previous guest had drawn a comment on the glass in the bathroom, which obviously had not been cleaned! All in all, we would NOT recommend this hotel & a refund of £92.24 between 6 of us after complaining is frankly not acceptable!
- Sightseer07856778780 (10/5): Excellent stay - Everything in the hotel was great, recepcionist thao and tracy were amazing.
- 737wenzeld (10/5): Golden silk hotel - The staff was accommodating, friendly especially Thao at reception . She was very nice with her smile, the breakfast was ver delicious. I will certainly come back here
- Larry (10/5): Big room and no noise from other rooms. - Breakfast was good and staff was always there to help. Sometimes a bit of a crowd but always had room. microwave raised from bottom shelf, but not a problem even had staff stop and take out hot water for me.
- Larry (10/5): - Helpful staff at reception and doorman great help with luggage. Reception arranged transport to Sapa.
- Suztravelseverywhere (10/5): Golden Silk Boutique Hotel - We had a lovely stay at the Golden Silk Boutique Hotel Thao at reception was awesome!
- Thomas (10/5): - Impressive*****
- Maxine (10/5): - … The room for our second stay was below standard and not as well cleaned compared to our first visit
- Quynh (10/5): - Sạch sẽ, tiện nghi, view đẹp
- denniswU3169JU (10/5): Excellent stay - Excellent stay and freqt service from hotel staffs
- M93DIkathyt (4/5): Disappointed - The hotel was visited twice as part of a group tour so perhaps we were not given the best rooms but on both occasions there was a clear smell of mould. We found it growing near the window in the second room In the first room the bath was cracked so badly that when one used the shower stuff came up through the crack into the bath The breakfast was fine and doorman was very helpful
- Christodoulos (9/5): -
- U2862ENvictorh (8/5): Excellent location. 10 out of 10 for the value. - I would rate the experience a 4 out of 5. Great Location. The staff was professional, courteous and knowledgeable about the area. The room was clean and well maintained. But the furnishings were starting to show wear. The breakfast was 10 out of 10. I had dinner the last night of my stay and the food was delicious and the service was excellent. I would definitely recommend Golden Silk Boutique Hotel to family and friends.
- dawnsX26KF (10/5): Ideal location - Very central No complaints Quite basic Staff very friendly
- martinasY1292CX (10/5): Perfect Spot in Hanoi Old Quarter - Great Hotel in the center of Hanoi old quarter, our reception Thào was very helpful and nice, she allowed us to check in early the day we arrived. The rooms are spacious and clean. Great service and value.
- Justin (8/5): - Lucky’ the guy who served us on the sky bar was awesome
- TerrieD2012 (8/5): Golden Silk Boutique Hotel - Excellent - Great hotel, great location! The rooms and hotel were immaculate. The only negative comment it was hard to operate the shower. You need to pull the nob out, then turn the water on. Lighting in the bathroom could be brighter. The breakfast buffet had so many choices of yummy foods, and dinner was good as well. We want to extend a huge thank you to your staff member, Ocean. He was so personable, helpful and very professional. You have an amazing team member in Ocean! Will recommend your hotel to friends and family!
- Karl heinz (10/5): -
- paula (9/5): -
- miyuj2025 (10/5): Golden Silk Hotel - Excellent stay at hotel and service from Thao. Very helpful and wonderful warm welcome. Fully recommend!
- Chi Chiang (5/5): -
- _H895IP (10/5): Great hotel with friendly staff, clean rooms, perfect location, and tasty breakfast. I’d gladly stay here again! - My impressions of the Golden Silk Boutique Hotel were extremely positive. From the first minutes I felt welcomed — the staff were warm and attentive, which immediately created a pleasant atmosphere. The hotel itself has a cozy and elegant design that makes you feel comfortable and relaxed. The room was clean, nicely arranged, and quiet, allowing me to rest well after exploring the city. I especially liked the central location, because everything was within walking distance — cafés, shops, and major sights. Breakfast was tasty and fresh, which added a nice touch to the overall experience. In general, my stay left only good memories, and I would happily return here again.
- sylvia (7/5): -
- Tanya (10/5): -
- Tanya (10/5): -
- Tanya (10/5): -
- nancy (9/5): -
- CharlesNgo22 (10/5): Beautiful hotel - Great central location, next to everything, easy and clean street, quiet at night for good night sleep. Friendly and helpful staff, special thanks to the receptionist Thao and the bell boy for their great help to make our stay more comfortable. Top view from the roof top bar and restaurant. Room with nice bathroom.
- richb94 (10/5): A great central hotel with friendly and helpful staff. - We had a great 3 night stay at Golden Silk. The staff were excellent and Thao on reception was so helpful in booking trips and answering any questions we had. Also a special mention for Phuong the housekeeping staff who was so helpful and friendly. The Porters were superb in helping with bags and making sure it was safe to cross the road etc. The hotel is in a great location and within walking distance of everywhere we wanted to go. There was an excellent choice at breakfast, the Sky bar has views of the city. The hotel is clean and welcoming.
- thuhuongn2026 (10/5): Golden Silk Hotel so good - Excellent services... I love ms Thảo with her smile and good job
- beercairns4me (10/5): Beautiful hotel close to everything - Such a beautiful hotel in a central location right in the heart of the old quarter. The hotel is clean, staff are very friendly and the in-house food exceptional. Great rooftop bar and close to everything. Say hello to Quan at reception.
- Tourist67016847884 (8/5): Good - Location is excellent n Thao receptionist was very helpful . Very convenient n reachable to all required sight seeing places as well as shopping n eateries around .
- Sunshine01268171202 (10/5): Golden silk hotel - Very good! I like every thing feel good, than Thao severs is very nice. Very good well
- curts689 (10/5): Good staff - Peter met us at the door and treated us like VIP right away. It was like we had known each other for years. Everything was perfect and beautiful and great food and service at the rooftop bar with amazing views
- charlotter65 (10/5): Golden Silk Hotel - Nice stay in heart of the Old Quarter in Hanoi. Friendly helpful staff including Thao at reception. Rooftop bar with great views!
- muhdt2026 (10/5): Great hotel - Good area to stay. Every thing is walking distance and alot of food varies around this area. Customer service is good (Tony)
- Camper19679122230 (10/5): Perfekt - Amazon experience, super frendly people working there. Best Drinks in town. Big recomondation. Mist see in hanoi. Love it
- Angelica (8/5): Excellent staff and great location for a very reasonable price. - Wonderful, helpful staff. Great location. Room was more spacious than I expected and quite clean. Liked having a refrigerator and being provided two water bottles each day. Breakfast had good variety —something for everyone, and some of the dishes would change each day. Very difficult to control room temp - was often too cold. Not enough outlets. Rooms with interior windows are a bit dark (but this is expected)
- wiwit54321 (10/5): Good service - I was very impressed withr peter and tracy...theys were good polite and attentive staff..and hotel very clean..i like that
- Departure00408444494 (10/5): Good staff - Peter and tracy ,,,?very good. My group come the goldensilk hotel. At 9h am'mmm. Peter and tracy very kinds and helpul ,,thankkiu so much for wellcome.
- Scenic11993299968 (10/5): good stafff - peter and tracy...very kind..the room was very clean and comfortable..peter and tracy help with many luggagee.good for stay...
- Inspire54281294925 (10/5): Good hotel - Tracy and peter ..very helpul...hotel very clean ..they were friend rrception stafff..i like..lobby clean ....😃😃😃😄
- B886FHtoniw (10/5): Care and helpful - Peter and Tracy are very helpful. They are very kind and care of our needs and very friendly to our children. Hotel atmosphere is very warm
- J196UWannaa (10/5): Experience at Golden Silk Hotel Hanoi - clean room, strong AC and amazing service from friendly reception staff. They were very welcoming and helpful throughout my stay. staff: Hùng, Thảo and Cường
- I1421SHnguyenn (10/5): Comfortable stay with great service - The room was very clean and comfortable. The air conditioning worked great, hot water heated up quickly, and the room smelled fresh and pleasant. Overall, it was a relaxing and enjoyable stay. Special thanks to Hùng, Thảo, and Cường for being helpful and friendly.
- siciliano (9/5): sono stati tutti gentilissimi grazie mille torneremo - hotel centralissimo comodo e molto bello colazione da migliorare
- 618aryant (10/5): Golden silk hotel - Thao at reception was very helpful! Overall stay was great - very clean and nice. Lovely hotel 🩷🩷🩷🩷🩷🩷🩷🩷🩷🩷🩷🩷
- Navigate41038196478 (10/5): Good hotek - The staff of the hotel was very nice, especially Thao at reception, she was very helpful and friendly, the breakfast was delicious
- Riccardo (8/5): -
- R4102PRdonnas (10/5): Very good - Very nice atmosphere.Lobby is beautiful.nice welcome by staff.very approachable.near to the best shops.lovely staff.nice food
- Ihor (10/5): -
- WpgJay (10/5): Golden Silk Boutique Hotel in the Heart of Old Quater, Hanoi - As advertised. It gets a 5 star rating from us in this price range. Staff were very nice from beginning to end. When we checked in we received a room with just a tiny window that really wasn’t ideal so we asked to change rooms the next morning and were accommodated. The breakfast buffet is what it is with an assortment of foods an omelette station and some very strong coffee. The roof top bar was a great feature (probably the tallest in the area so the views are outstanding) which had a 2 for 1 “happy hour” everyday from 3:30-6pm which we thought was pretty sweet as it set us up for a fun evening wandering the old streets hopping from place to place in search of great Vietnamese food. This hotel is located in heart of the Old Quarter. Pro tip: book a private food tour on day 1. Special shout out to Luc at the sky Bar and Ocean at the breakfast buffet. You guys rock.
- João (8/5): -
- jonhV2941EO (10/5): Awesome experience. - Great stay! Thao at the reception desk was fantastic in getting me settled in. Great breakfast and easy walking locations to multiple venues. I will be back.
- phunchokd2025 (10/5): Golden silk hotel - Nice room and good facilities,hotel reciption Thao very nice to us and she help us in every things ,thanque for the hospitality….
- 822lananht (10/5): Excellent - Excellent from service to staff, extremely polite and courteous to customers, quick check-in procedures, receptionist named Thao is very cute, spacious and comfortable rooms, breakfast is also diverse with many dishes to suit your taste.
- Kenneth (8/5): Great value and excellent location - The Golden Silk Hotel is located in the best spot in Hanoi's old quarter. It is only 5 min walk from Beer Street and Ho Hoan Kiem Lake and 10 minutes to the Temple of Literature in the opposite direction. After having stayed in a hotel in the Old Quarter itself, the Golden Silk Hotel and others along this road are definitely a step above. We stayed in the “presidential suite” which consisted of a large shower, with spa tub for 2 people, a separate living room area, a kitchen area, and a large balcony. The room was nicely lit, with good quality and comfortable furniture. The staff were always helpful with each of our needs. If reserved early enough, the price per night was excellent. We reserved 6 months before arrival. The only downside to this room is that the kitchen is disabled. The stove has no electricity, the cupboards contain no dishes, no silverware, and no pots for cooking. The staff did bring up plates and cutlery when requested. The fridge and freezer were in need of serious cleaning (see pictures). We brought food in to eat in the kitchen that did not require cooking. The only other thing we can say about this room is that there was a sulfur/sewer odor that seemed to emanate from the air conditioning ducts, which we helped by opening the terrace doors.
- FrequentFlier6872 (10/5): Golden silk hotel - Great location and staff. Thao receptionist was very helpful and I would recommend this hotel🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
- 172fernb (10/5): Excellent. - Excellent stay, great service, especially by receptionist Thâo. We will be staring again. Everyone was very helpful and we appreciated it.
- H492AVbryane (10/5): Nice experience - good location to visit. the first time i come here but i was surprised by friendly people , they were professional especially Thao at reception, Nice hotel !
- I1285GHfredericks (10/5): 5 stars hotel - Amazing hotel, great service, the breakfast was delicious and diverse, the staff wat very friendly and accommodating, Thao receptionist also was helpful
- roongrojb2025 (10/5): Golden silk hotel - Good hotel and location, the staff was friendly , especially Thao receptionist. She was so nice and accomodating. Lovely hotel
- randytL9156GY (10/5): Above and beyond hospitality.. - The Golden Silk went above and beyond to make sure my stay spectacular. They're always friendly and willing to help. Loan was exceptional! I look forward to staying there again on my next visit.
- helentT6168PO (10/5): a nice hotel - This hotel is located in the heart of the Old Quarter, in a beautiful location just over 100 meters walk from Hoan Kiem Lake. The hotel has a nice restaurant with a full and diverse menu, and the staff are friendly. Tony was very friendly and enthusiastic. We will definitely return when we have the chance to visit Hanoi again.
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