Hotel MyStays Ueno Iriyaguchi

Location: 5-5-13 Higashi Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015, Tokyo, JP

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast (surcharge) is available next door at HOTEL MYSTAYS Ueno East (1 minute walk).

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Elevator
• Housekeeping on request
• Reception hall

Rooms Available

• Standard Twin Room, Smoking (Cleaning is Optional with Additional Cost)

  2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Window screens

• Standard Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

  1 Large Twin Bed

  161 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Window screens

• Superior Twin Room, Non Smoking (Cleaning is Optional with Additional Cost)

  2 Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Window screens

• Deluxe Triple Room, Non Smoking (Cleaning is Optional with Additional Cost)

  3 Twin Beds

  258 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Window screens

• Economy Single Room, Smoking (Cleaning is Optional with Additional Cost)

  1 Twin Bed

  139 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Smoking

  Max Occupancy: 1 (1 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Window screens

• Standard Double Room, Non Smoking (Cleaning is Optional with Additional Cost)

  1 Double Bed

  172 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Window screens

• Standard Double Room, Smoking (Cleaning is Optional with Additional Cost)

  1 Double Bed

  172 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Food & Drink - Refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Phone, iron/ironing board (on request), and window screens

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Housekeeping on request

  Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Slippers
  • Bidet
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Window screens

Guest Reviews

• Patricia (6/5): - The room was very compact,but clean & comfortable. The location is good, close to Ueno station & markets. Only complaint was unfortunately there was a fan running over the sink in the room that couldn't be switched off keeping us awake.
• Jacob (10/5): - Super convenient to get to/from the Ginza line. The room with two twin beds was just big enough for two people with two suitcases each.
• Charles (8/5): - This was my second time staying at the property. The staff were helpful and efficient. For Tokyo, the room size is good. I was pleased overall, however I was less satisified on this trip than before. Previously, the weather had been excellent, but this time it rained heavily. The room doors have a slight gap at the bottom, so there was a persistent whistling wind sound like in an old house. The biggest issue is that there is nowhere to conveniently hang wet clothes, raincoats, or umbrellas. This same trip, I stayed at a MyStays in Hiroshima which had wall and door hooks in addition to a retractable laundry line in the bathroom specifically for hanging things to dry. This hotel, though it has small closets to hang a few dry things in, offers no solution for wet clothing that I could find. I had to spread things out over surfaces and suitcases. This feels like a glaring oversight in room design. This issue aside, the location is excellent and allows easy access to trains, buses, and the subway. If you are coming in dry weather, this is a good hotel to consider.
• Susanna Jacey (8/5): - We really enjoyed the efficient storage space available in the room and appreciated that we had everything we needed in such a small and functional space. The room had a small kitchenette with sink, shelves, hot plate, microwave, and mini fridge. The location was excellent. A short walk to the closest Inaricho subway station and a slightly longer walk to Ueno station. Inaricho station is a stop on the Ginza line, which conveniently goes between Asakusa, Ueno, Akihabara, Ginza, and finally Shibuya station. There are several convenience stores, a grocery store, and coffee shops nearby. The staff were always very helpful and thorough.
• Ayako (8/5): - The place has small kitchen so it is very convenient
• Oscar (10/5): - Very nice/friendly staff!
• Emily (8/5): - This was a good spot for exploring the Ueno area and nearby Asakusa. Conveniently located a straight shot from the Ueno Station’s Iriya exit (and not the Iriya Panda exit that Google Maps kept suggesting). Helpful staff, nice toiletries, good water pressure even on the upper floors. Several convenience stores and a grocery nearby. Coin-operated laundromat right next door. Plenty of umbrellas available to borrow for when it rains. The only thing I felt was missing were some hangers so I could hang some clothes.
• Charles (10/5): - As other reviews have said, the hotel room shows some signs of age. Our room's sink, for example, was not fully connected to the wall and sagged somewhat. The walls were also somewhat tired. That said, I have zero complaints about the cleanliness standards of the room or the quality and comfort of the beds and would think only someone truly fussy would be unable to look past these issues for a few nights. Though aged, the bathroom was spotless and the bedding was fresh and tidy. The sofas, chairs, and minifridge were new and clean. The staff were very friendly and helpful. The area around the hotel is the real gem as the neighborhood is vivid. Temples dot every other corner, restaurants are abundant, and it is a short walk to Ueno Park (which contains the zoo and many great museums) as well as the famous Senso-ji temple and shopping arcade. The Tokyo Skytree was visible from our room's balcony and is a doable walk for most. It is also possible to walk from the hotel to Akihabara. Reaching the area from the airport is easy as the Skyliner stops at Ueno. If you come in from other cities via stations like Tokyo Station, it is easy to reach Ueno as it is a major stop (just be very careful to avoid rush hour!!!). That said, getting from the train station to the hotel is a bit of a walk with many suitcases, but the well designed and maintained Tokyo roads makes it easy enough.
• Pichai (8/5): - Mostly is good even it is very small room but enough for rest. And it's near to train station.
• Verified traveler (4/5): My 11 nights stay review in hotel - The hotel wall near the mini kitchen was dirty and run-down. The mini kitchen light is not working and the rack at the kitchen sink was rusty. The floor in the toilet has slight yellowish stain. There are stains on the duvet cover. What is good is the firmness of the bed and there is a air purifier. The reception staff are friendly and helpful.
• NUNGRUTHAI (8/5): - Nice location and good staff
• Chelsea Jade (10/5): - Staff was amazing and welcoming. Near a 24hr shop and close to the trains. We forgot a couple things in the room when we checked out and the messaged us the same day First time in japan and they made it easy for us 🙂
• Cho Ying (8/5): - The room itself is quite small, but considering the room rate, it’s okay. Staff are friendly, clean, air-con and lighting function well. There is a local bath house near the hotel, which is a very good experience and great shower place.
• Manussanun (8/5): - Good price near the subway inaricho station. Spacious room in Tokyo, can expand 2 luggages at the same time The room quite old but is ok for that price
• Man Hong (10/5): - quiet and can walk to JR station. There were DHC skin care samples available which was very good.
• jashvinder (8/5): - This hotel has repurposed an old apartment into hotel rooms. The room i stayed in was not a very big room (compared to european sizes),but clean and effective for using as a base,near by is an onsen ,👍
• Verified traveler (8/5): - Accessible to train station
• bill (4/5): - This property is covered from an apartment into a hotel, the room is roomy, however the restroom is so narrow and barely have room to fit a skinny Asian man.
• Ida (8/5): Old hotel but in the good location - I'm only stay here for one night because of after midnight flight arrival. The location of the hotel is excellent. Close to the station and reception open all night. The reception is friendly. The bed is quite comfortable and clean. The only thing that is lacking the hotel is outdated so the bathroom is old fashioned. Overall is not a bad stay for a short stay.
• Verified traveler (6/5): - We stayed 4 nights without room service. You have to clean by yourself. Hotel.com should address this important issue on the advertisement. Front counter services very good.
• Verified traveler (2/5): - Stain and Dust everywhere in the Standard Double Room at level four, such a disappointment. No preparation the room before guests stay, such as Pillow with yellow mark, Gray Nightwear (instead of white), Bathroom amenities with no refill ( half of each before using it ), etc. I send the complain message to them, and they change the room for us, they doing their good job. I hope they well recheck the room before guests arrive.
• Pawel (8/5): Reasonable - It was just fine.
• Verified traveler (6/5): - the room was really small. The bathroom was also very small and quite difficult to move around freely. The staff is excellent & very honest. I left my travel card at the reception and only realised it after an hour. It was there waiting for me when I inquired.
• Michael (4/5): Avoid unless you are on a very low budget. - If you want a proper hotel, this isn't it! This hotel is only suitable for students or those on a very low budget. That is fine but I was EXTREMELY disappointed with it. In 2018 I stayed in a MyStays hotel in Kyoto which was superb and that's why I booked at Ueno, Iriyaguchi. A big mistake! There are two MyStays hotels at Ueno, a few metres apart. I went to the wrong one and was directed to the other one, a sort of annex. The lobby was extremely small and I was in a queue behind people with backpacks and families with lots of children, all scruffily dressed. This concerned me. When I reached the tiny check-in desk, I was greeted by a miserable Japanese female who ignored me. I was finally checked in by another staff member. The room was clean, but there was no bedside lamp, only a baleful fluorescent light in the ceiling. No room cleaning available! No service at all! Right outside my window was a major building site, with another next to that. There was a digger and a huge drilling machine - absolutely awful. No prior warning was given by the hotel about the terrible noise and danger from the building site. I have lived in Japan for 44 years and know it well so I asked the check-in staff to find me another hotel but all were full that day. Finally, they found me a room for the next two nights at a nearby hotel, the Nohga, which was superb. Hotels.com were very helpful and gave me a refund. Well done, them!
• Verified traveler (10/5): - The hotel is very close to Ueno Station, convenient and quiet.
• Verified traveler (6/5): The place is ok for one night, but not for longer. - It is not too nice place. I am not sure where stayed other who wrote reviewes especially about cleaness. It was not really clean. The carpet is dirty and dusty, there is mold in bathroom. Old furnishing, bad smell and small rooms. This hotel really need update. Additional to this, photos on Hotels are not as it is in reality. The place is very much overpriced for what you get. We stayed 5 nights and they do not offer cleaning service in between, which is not a problem really, but it is good that they take rubish away and some new towel is also welcome. There is no place to hang something expect in the old closet, which you do not want to do.
• Verified traveler (8/5): - Front desk staff very helpful and easy to communicate. Room service is self serve, but it was easy. Balcony was good for getting fresh evening air.Good internet.Good luggage courtesy for early check-in and late flight times. Very close to subway train.
• Jane (8/5): - ห้องสะอาด มีอุปกรณ์ครบ แต่ไม่มีบริการทำความสะอาดระหว่างเข้าพัก ถ้าเป็นไปได้ ก็จะไปพักอีก If we have any chances go to Tokyo, we would love to stay here again. Clean and spacious (3 beds) but during stayed not cleaning service.
• Martin (8/5): Small but Cosy hotel - Room wasn't big but it was good enough for our one night stay as the location was close to Ueno station.
• Verified traveler (8/5): - There is no daily housekeeping service, location is good
• Verified traveler (8/5): - It's near subway, very good location. The room is clean and comfortable
• Paul (8/5): - Great location.
• Paul (8/5): Accomodation in Ueno - Nice and comfortable. In good location where you can choose restaurants within 10mins walk. Walking to stations is within 10-15mins provided you are familiar with the exit. Note there is no making the room; you have to change towel and clear the bins yourselves. Given the price and location, I find it’s reasonable. Also, although inaricho station is closer, it is not part of the JR rail where many visitors may have bought the JR PASS.
• Anna.H (8/5): - it was good that they have a place to cook in the room. ON the other hand, the dryer in the laundry is horrible. it isnt working at all
• Verified traveler (10/5): - Good location with good price I stayed at this hotel for 2nd time And still be count
• Kit (8/5): - The hotel was reasonably priced and the room was comfortable. Toiletries are also easily available. As with the other Mystays hotels, the only complain was there was no house keeping service even for a 4-night booking. This was not mention in the details when I did the booking. If I had known I may not have booked this hotel.
• Soo Khee (10/5): Spacious 3 bedded room with little pantry and sofa - Have always enjoy our stay with mystay group of hotels. Keep up good work
• Prachaya (6/5): - The place was outdated and just doesn’t seem that clean.
• Dave (4/5): - I stay at Mystays in Aakasaka. its an amazing hotel. This one is tired. The bathroom I had was dated with black mold spots on the ceiling and the seal around the bath was grotty. The furniture was also poor. This place really needs some investment, with that it will be one of the best nr the uneo eki area. Wi-Fi was very fast!
• Verified traveler (8/5): Not Bad - Room was basic but nice enough. There's a small microwave and stove but no pans or cutlery to do any cooking. Small tv provided and bed was fairly comfortable. It's in a great location, 10 minutes walk away from ueno station and about 20 mins walk away from Asakusa.
• Joanne (6/5): Need to renovate the rooms - We booked a triple room. Pros: Good Location. Near to subway G17 Inaricho station. Staff are friendly. Cons: very far from keisei line of you take skyliner. Room cupboards are very old, sides of the cupboards are chipped. Floor is quite dirty. Small toilet and bathtub is stained. Sink piping not good water as water flow out very slowly almost causing overflow. One of the bedsheet got yellow stain.
• Kob (10/5): Small but great service - Staffs are very nice and have service-minded. They can recommend information when needed.
• Verified traveler (10/5): - Stayed for one night on way through tokyo. Hotel was close to the Ueno train station so was convenient for us. Room was fine staff helpful.
• Verified traveler (8/5): Great value for money. - A good place to stay, very close to transport and amenities, and great value for money.
• Verified traveler (8/5): - Quiet neighborhood, so it was a nice place to walk around. :)
• Ian (4/5): Awesome location, rest of it is disappointing... - Location is perfect. On the Yamanote line. Within walking distance of Asakusa and Ameyoko, but the hotel itself was subpar. Old worn out rooms, one elevator for the whole complex, no such thing as room service (closest thing was a dominoes delivery menu in the room. The bathroom had a fair bit of mould and a ring in the bathtub thick enough for me to say no to my daughter about having a bath (stuck with just a shower after seeing that thing).
• Alexander (10/5): 5 great nights - Stayed with wife and two year old. Room is small as expected in Tokyo, but bed was bigger than the photo made it seem and the room has terrific storage with many closets and shelves. Service at the desk was fantastic and Elizabeth and her team keep the place in wonderful condition. The location is a quick walk to the G line metro, which is one of the best lines for easy sightseeing. The location is also walkable to Ueno and Asakusa. Would definitely stay here again.
• Jessie (6/5): A bit old and dirty - Bfast is 1200 yen but better to eat at other cafes or udon shops. Check in and check out was very smooth. Staff are friendly.
• Yap (10/5): easy to locate, clean and friendly staff - clean, comfortable, easy to check in.
• Joy (8/5): It was really nice location. - We had really a great trip in Japan and had fun with many locations.
• Verified traveler (6/5): - Staff is kind and helpful. But room not that clean.
• Elsie (8/5): Nice hotel within 10 mins walk to station. - Like the 3 comfortable beds. Like the free flow of facial cleanser, toner n moisturiser n cotton buds etc. Also the anti fungi spray provided which helps to get rid of moist socks smell.
• Koi (4/5): The room too small and dirty. - The room and bathroom very very small and dirty. If you walk from Ueno Station it is around 15-20 mins.
• Verified traveler (6/5): - There were molds in bathroom and smelled bad.
• Conrad (8/5): Simple but done right - Worked well as a landing spot from evening arrival in Japan. Nice and close to Ueno station. Bed firm and comfortable, some nice touches with amenities like usb charger.
• Verified traveler (6/5): - Far from UENO Station.
• SangMo (8/5): Everything was good except stink urine smell - I stayed two nightw at this hotel. The first night room had a terrible urine smell from the bathroom. I have never had this kind of smell problem in my 20 plus years of business trips. The hotel gave me another room for the second night, and the room was OK. The staff members were very kind and communicating well. The carpets on the hallway showed large ugly looking stains here and there. The staff said the rooms are not cleaned during the stay. I hope the whole hotel should be cleaned well. Upon request, the hotel provided cooking utensils, which was nice.
• Verified traveler (4/5): Hotel condition is old - Room is small and condition is old.
• Verified traveler (8/5): Cheap and good - It is very accessible to JR and in safe area . Rooms are small like cruise cabin, toilets very very small. Value for its price and ease to travel around Tokyo and Haneda airport
• Verified traveler (10/5): - Great location! The front desk staff are so wonderful and very helpfull.
• Tang (8/5): Great location - Value for money near ueno station. The hotel is clean but a bit run down especially the kitchenette area.
• Verified traveler (8/5): Nice place, Walkable to Ueno - The best thing about this hotel is the location. It's located near Inaricho subway station and walkable to Ueno area which has JR Ueno and Keisei Line to Narita Airport. There are Lawsons, Family Mart, local supermart, restaurants and McDonald's nearby. Staffs are nice. No housekeeper. No water bottle in the room and no water dispenser provided in the lobby. If I go to Tokyo, I will choose to stay at this hotel again.
• mimi (6/5): Acceptable - Quiet environment. 8 mins walk to the JR station. Acceptable cleanliness. Room a bit old.
• G (8/5): Friendly and helpful staff, but tiny toilets - The staff were really friendly and helpful, and they could speak English quite well. Although the hotel does not provide housekeeping service, the staff were very quick to provide fresh towels almost immediately upon request. The rooms were alright, with sufficient space for beds and an additional table. Unfortunately, the toilets were very tiny.
• Verified traveler (6/5): Far from jr ueno - Far fromJR ueno but near subway have microwave and kitchen dish room comfortable bed nice
• Jungoak (10/5): Ueno for three nights - Overall very goog. Still a bit tight for two
• Verified traveler (4/5): Near ueno station - Some water leak from wash basin and cannot adjust air condition Room is clean
• Verified traveler (6/5): Nice place for stay - I think it's quite worthy to stay here,for bigger space and acceptable price，although it takes 9 mins to walk to Ueno station
• Panny (4/5): mouldy bathroom, dirty air cleaner / air purifier - No enough space for opening your luggage The aside of the Sink is mouldy Full of dust at the back of air cleaner Dirty terrace, no one clean it
• SHENG-HSIANG (8/5): good - good
• Verified traveler (6/5): Simple budget hotel with friendly staff! - If you're looking for a budget hotel and don't plan to spend much time in the room this is the place for you. The staff are really friendly and the location is great however the rooms are small and very basic. The bathrooms let out a sewerage smell and if someone in the rooms close to you are smoking you can smell it in your room (even being in a non smoking room)! Apart from this its a great budget place to stay and convenient to travel anywhere!
• Anchor (2/5): Quite Possibly the Dirtiest Hotel Room in Japan - the room smelled like cigarette smoke. the bathroom smelled like worse cigarette smoke. seems like the only thing that is ever cleaned in the room is the bed sheets. dirty window sills. dirty bathroom fixtures. dirty light fixtures. carpet ripped up in some spots. wallpaper and siding peeling off the walls.
• WAI CHEONG (8/5): Only 8 minutes walk from Ueno station - I stayed there for 2 nights and I really enjoyed my stay there. This hotel is about 8 minutes walk from the closest exit of Ueno station, it is located in a side road and therefore away from the noises from main road. It can be pretty quiet at night but Tokyo is a very safe city, don't be worried. There are several convenient stores such as 7-11 & Family Mart on the main road, which is just 2 minutes walk away. The room itself is tiny but still considered to be reasonably big in Japanese standard. Overall, I recommend this hotel.
• Jeff (4/5): Smelly and Unclean - Communication was a problem first of all , then after that accommodation was very uncomfortable, mould everywhere and bad smell of dampness.
• Linda (10/5): Location - The location was a 10 minute walk to Ueno station and the Keisei skyliner from Narita airport. Quiet residential area but only 3 blocks (3 min walk) to 7/11 and food outlets. Asakusa was a 20 min walk straight up the street. Would recommend this hotel and would stay here again. Reception rang for our tour to confirm and also booked taxi for the next day, tea, coffee readily available , but no housekeeping which never bothered us at all.
• phung (8/5): just ok - It is ok for the staffs but no cleaning up everyday, room so tiny
• Verified traveler (6/5): Great location. - Great location.
• Verified traveler (2/5): stay away - Expensive small rooms with uncomfortable bed. If you are looking for a place just to sleep, still stay away
• kane (10/5): Quality and service - Its the little things that made a big difference with the experience of this room. Heated toilet seat was nice surprise. This room would be comfortable for us for a week with cooking utensils and microwave provided. The beds were also nice. Convenience stores close by as ueno station easy 10-15 min walk. Would definitely stay again
• Verified traveler (8/5): Great deal! - Good hotel, easy to find, great price.
• David (10/5): great hotel with all the necessities - convenient location, very helpful staff, good room, well appointed, good value.
• Athikom (6/5): 5 minutes walk from Subway. Near attraction places - This hotel is located in between Ueno station and Asakusa temple. We really enjoy shopping @ Ueno. We found that things at Ameyoko market are cheaper than anywhere else.
• AndreaH (10/5): Clean, quiet, pleasant - The staff were lovely. Many spoke English, which was very nice since my Japanese is poor. I was early for check in and was able to leave my bags there and go out, and when I returned they had already brought my bags up to my room. The room itself was nice (some would argue it was small, but all I needed was a place to sleep and to clean up, since I was out and about most of the time), and I had a fantastic view from the top floor. Quiet, pleasant, and well-kept. Very happy with my stay and would gladly stay there again.
• Verified traveler (8/5): Small room Japanese Hotel. - We had an enjoyable stay, but unfortunately the room was so small that my wife and I could not move around at the same time and found it difficult to store our 2 bags each night.
• HSIEN HUI (8/5): - Hotel is in very convenient location and staff is very helpful.
• Verified traveler (10/5): Small but confortable - In Ueno for a little shopping on my way home from Nagasaki. Hotel is just 3 blocks from the Giza Subway line and 2 blocks from a 24 hour grocery. Kitchenette ha pots, pans and utensils.Also 24 hour coin laundry .
• Carole (8/5): great location near metro station - No frills, no fuss hotel - all we needed for a 5 day stay.
• Verified traveler (10/5): nice staff, quiet, comfort - nice staff, quiet, comfort, will stay again if travel to Tokyo
• Joseph (6/5): Quite Disappointed to the Brand Mystays Hotel - The check-in staff speak quite fluent English, but not friendly enough. When I asked why I have to fill in the place of my previous stayed city, he behaved unfriendly manner with negative attitude. This should be avoid and yet he did it ( I subsequently aware that it may be due to the issue of Middle East respiratory syndrome, MERS). I subsequently asking about car parking issue, he did not react promptly and definitely helpless We have booked non-smoking room. However, they just separate smoking and non-smoking by the corridor - NOT by floors. Even the Chinese Staff (I think he was a trainee) admitted that this arrangement is very odd. When entering the room, the toilet smell irritatingly. We made the complaint and the Trainee come up again. He found of the source and agree with us but can't do anything practically. The hotel was fully occupied and no room may change for us, even next night. The only good things are air condition and large double bed (5 feet wide). Seems like a consolation!
• Shook Han (8/5): Very satisfied with room for the price we paid. - My husband and I each had a luggage and one carry-on, and so we decided to call a taxi from the. Keisei ueno station. Taxi came promptly and cost us ¥730. Once we knew the location of the hotel, the walk to the JR station is not far. There is a coin-operated washing machine ¥200 for about 30 mins wash and a coin-operated tumble dryer, another ¥200. We used it as we had some soiled clothes which we wanted to wash, so the laundry area was vey useful. In the bedroom, we only used the kettle to boil water. Didn't use the fridge or microwave. We knew in advance there will be no daily maid service to tidy the room. We stayed 3 nights and they had left us 2 sets of fresh towels in the room, and reception told is we could change them daily if we needed to. Reception staff all spoke good English, and were very helpful. Lots of good eateries nearby. Strong wifi.
• Ron (6/5): Sound budget accommodation in good location. - This hotel is in a highly accessible, quiet location only 5 minutes walk from Ueno Station with plenty of convenience stores and food outlets nearby. Also very close to subway station. However, while the room is quite comfortable and a good size for Tokyo, the hotel needs renovation. Carpets in hallways were stained and there is no regular room service.
• Bernadette (6/5): Average hotel - Hotel staff were very helpful. Room was good size. However as it is an ageing hotel could do with a good clean of the bathroom & the kitchenette. Bed was comfortable & clean.
• Verified traveler (10/5): Great location near Ueno Station. - Very helpful staff many of whom speak English. Room is generous for Tokyo standards but the location is superb. Get a metro pass and you're flying!!
• Verified traveler (10/5): - It was all great! One night heard some knocking/noise in the hallway in the middle of the night. Other than that, the hotel served its purpose.
• Verified traveler (8/5): nice hotel - Nice hotel but is pricey. Cups in hotel room had cracks and were dirty. A/c and heater functioned very well, fan in bathroom also good. Nice and spacious room for 3 people.
• Verified traveler (6/5): Laundry room available! - Conveniently located from Inarichou-station and price was very reasonable. Slightly different from other Japanese business hotels I've stayed at, this hotel does not clean your room every day. I probably should have just asked them, but I was never clear on how to get rid of the dirty towels. Other than that, very similar to a typical Japanese business hotel. If you need to do laundry, this was a convenient location.
• IWONA (8/5): Comfortable accommodation in a good location - Good location, clean room, all facilities needed for a couple of days stay.
• Verified traveler (8/5): - Above average size room, pleasant staff, spoke english well
• Andrew (4/5): Too much money for the price - I have no problems staying in hotels like this. The sleeping part of the room is remodeled but the remaining part of the room is a little dated. The issue is that for this price, I would expect the entire room to be remodeled. I stayed at a similarly sized hotel in a more popular Shinjuku area for less money per night, and it was much nicer.
• john (8/5): City Camping - It you prefer to cook your own meals, you can do it here better than conventional Japanese hotels. That fact kicks up the score. Also, the neighborhood is quiet, Ueno station is close, and shopping on Kappaboshi street is within walking distance.

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