Elite Byblos Hotel
Location: Al Barsha 1, Next to Mall of the Emirates, Dubai, 390531, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa & Leisure Facilities
Indulge in massages and facials at the full-service spa. Relax in the 2 spa tubs and sauna, or enjoy a night at the hotel's nightclub.
Dining & Entertainment Options
Savor international cuisine at Monarch or opt for 24-hour room service. Grab snacks at the cafe and unwind at the bar or poolside bar.
Business & Event Spaces
Benefit from amenities like a 24-hour business center, limo service, and conference facilities. With a conference center and meeting rooms, this hotel is perfect for your events.
Book now to experience the ultimate luxury at Elite Byblos Hotel in Dubai!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Express check-out
- Free beach shuttle
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Full-service spa
- Express check-in
- Billiards or pool table
- Tours/ticket assistance
- 24-hour business center
- Conference center
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Pool sun loungers
- Banquet hall
Rooms Available
-
Executive Twin Room, 1 Twin Bed
1 Twin Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Room, 1 King Bed
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Classic Room, 1 King Bed
1 King Bed
Overlooking the city
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Suite, 2 Bedrooms
2 Twin Beds and 1 King Bed
Overlooking the city
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (5 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Suite, 1 Bedroom
1 King Bed
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Suite, 1 Bedroom
1 King Bed
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Room
1 King Bed
452 sq feet
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Twin Room
2 Twin Beds
420-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
-
Classic Twin Room
2 Twin Beds
377-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Day bed, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- Terrance (10/5): - Clean, walking distance. Staffs are friendly and efficient.
- MR B (4/5): - I was put in a room where you can hear the club music every night until 3am every night, flies in the bathroom and main bedroom. Ceiling particles falling on my belongings. Reception staff not the friendliest.
- Tariq (10/5): - Very friendly staff. Nice America sport bar with excellent food and fair price. Walking distances to Emirates Mall. Lots off professional message spa near hotel.
- Mohammad (8/5): - It is foraway from airport almost 1 hour .
- Karolay (6/5): - Property has nice rooms and great staff, but pool and amenities are not so good.
- Muhammad (4/5): - My check-in time was 3PM, still 5PM room was not ready. For the room service. I requested the water bottle at 9AM to take my medication, got that by 10:30AM after lot of calls.
- Evgeniy (10/5): - Stayed for business. Good and convenient location.
- Makhan (8/5): - Room was clean with all the supply’s and it was send to us when required in very timely manner
- Sidra (8/5): - Emirates mall was very close
- Narayani (6/5): - We were charged extra for a third bed even though the original booking was for three people. We had to call housekeeping when we returned to the room the first night to have them bring in the third bed because they were confused and didn’t do it while we were out of the room. The daily cleaning of the room during our stay seemed insufficient.
- Christian (8/5): - Good property with ample amenities around the hotel and within. However, nightclub bass goes on until 3am every night. Not good if you are a light sleeper
- yogesh (2/5): - The staff was friendly
- Azzam (6/5): - Comfortable room, but street noise makes it difficult to sleep. Close to mall walking distance. Bathroom needs renovation
- Amber (10/5): - Friendly helpful staff. Great pool area and gym amenities. Close to the Mall.
- Viorel (6/5): - The stay was ok. Trouble was that there is a building site right opposite to the hotel and was very noisy from 7.00am every morning.
- Amanda (4/5): - Going to the restaurant on the day I arrived after a 14 hour flight I ordered a coffee as I couldn't check-in, the rude lady brought me a coffee half full so I said can I av a full one she brought me the same one back half full. An it was about 6 pound. Also I was put on the 13 floor an the roof top bar is so noisy at night, jus a few floors up . would not stay here again. I also rang down an and asked for more milk for the room ,they only provide creamer!! Who has creamer with tea. !! I was told there is a billable charge for milk..The customer service is zero an needs looking into. Defo will not be back.
- Sahar (10/5): I’ll really recommend this great hotel - Very friendly staff, great location , delicious breakfast ♥️
- christopher (10/5): - Very good
- shoaib (10/5): - Excellent place
- Gordon (8/5): - Very close to the Mall of Emirates, around a ten minute stroll
- AbdulHafeedh (10/5): Great service and great staff - Beautiful hotel and great staff
- John (10/5): - We have had a delightful stay at this hotel. Jady, Dom and Saeed deserve a special shout out. They have treated us with such kindness and care. We asked for an early check in and were completely accommodated. It’s a very robust and well stocked breakfast buffet, and we have been extremely pleased. We did an Overnight Dessert Safari and they kindly looked after our luggage for us so that we did not have to take it there. Thanks to the whole team.
- John (10/5): - We had a lovely calm, quiet and cool stay at this hotel. Everyone was very helpful and accommodating. The food choices were good and although it was the hottest season, we were comfortable in the hotel.
- HUMAYUN KABIR (8/5): - A microwave in the room would have been better. Also, the mini-fridge was not working properly. But Staff service was excellent!!! Buffet Breakfast was excellent!! Lunch in the Mediterranean Restaurant was also fantastic!!! Thank You!!!
- Hanna (10/5): - Great and helpful staff, especially Ancilia, Julie and Rose with whom we were interacting most of the time. We had a very pleasant stay thanks to them and they were honestly the kindest and most reliable staff members, keeping an extremely high standard. The hotel is nice and clean, rooms are spacious, swimming pool area is quite nice and downstairs bar has pool table, food and drinks.
- Sam (10/5): - Nice
- Verified traveler (8/5): - Very nice hotel, good location near mall of emirates, will book again next time we visit Dubai,
- Andrew (10/5): - We loved our stay. Handy to the Mall of the Emirates to catch buses and tourist connections from. Staff were friendly and helpful. Breakfast was brilliant.
- Candy (6/5): - Pros: Comfortable Friendly & helpful staff (mostly) Affordable Food is decent & relatively well-priced Free water Clean hotel, nice pool Cons: Internet is terrible! Soda & other drinks way overpriced. Go down the street to the local markets for drinks. Our room lights randomly turning on while trying to sleep. TV only local content, no way to connect to YouTube, Netflix, etc. HDMI cable did not work with TV. If it rains, huge puddles out front prevent travel. Loud thumping music and kids screaming until 2-3am EVERY night. Laundry service fees are ridiculous! We stayed 20 days and needed laundry done. A small bag, not even a full load of laundry, would have cost us over $80 USD. Laundry service was rude. Fridge needs replacement, barely cold, food spoils, leaking water from who knows where. Sink drain in our room was broken and would fall off every time you ran water, couldn’t be closed. Had to ask staff for many things that should have been part of the room cleaning (e.g., clean glasses, toilet paper), and sometimes had to ask for the same thing multiple times. Says 5 star. I’m curious: Out of how many stars? I’m not sure if the rating is like US, but I have stayed at better hotels rated 3 stars. Tile around pool is VERY slippery. Be careful!!!! My husband, my son, and I ALL almost fell.
- Claire (4/5): Huge rooms and huge bass! Don’t expect to sleep!! - I stayed here for 10 nights on half board. I was travelling with 2 young children so was pretty reliant on the hotel. The good bits: Rooms are huge. I had a 2 bedroom suite. Never used the lounge part as bedrooms were huge. Lifts are good. Food didn’t give anyone an upset tummy. The bad parts. We started in room 311. I asked on check in about the noisy night club which is mentioned in reviews, to be told there is no nightclub. First night, settled about 11pm, then it starts…..boom boom boom. And I don’t mean a little noise, it goes through you, through the pillows and walls. Until 2/3am!! I tolerated 3 nights, then we requested a move. To 1211. But you can still hear and feel the boom booms until 3am! It was the worst ever! The pool was crowded, lots of ‘invisible friends’ people keeping beds free for their mates…. Plus more boom boom gangman style music. What is with the base in this hotel! I bought a beer and 2 sodas on the roof, this cost me 100dirhans - so not an option for the next day! Breakfast same food every day. Got boring very quickly. There was free water in the room, but it tasted a little salty. I only survived on deliveroo! My room 1211 was not serviced once and I had to ring up for towels etc. Certainly not a 5 star hotel!
- Kathryn (10/5): - Excellent service in this clean, modern, well-located hotel.
- Matthew (6/5): - Food not for European tourists more Asian cuisine , breakfast was ok but dinner was awful
- Bina (8/5): - It was ok
- Maria Alexandra (10/5): - Great place to stay!!
- C j (10/5): Highly recommended - Fantastic accommodation!! Value for money, outstanding service, spacious room, daily cleaning including complimentary water, and great location for the mall of Emirates. Would definitely recommend!
- Alejandro (10/5): - Hotel was a great option. The only point that I’ve found a little strange was the fact that it seemed to me there was a misunderstanding between the reservation I made on Hotels.com and what they had there! I had breakfast for only one person and we were 4 people as confirmed on the reservation (they solved the issue without any problem) I had two single beds and again we were 4 people. Again they solved the issue. Thank you
- Gibriel (8/5): - Staff were helpful
- Noor (6/5): - Very disappointed, it is touted as a 5 star but at the most it would be a 4*. Good things: Parking, close to Mall of Emirates Bad things: dated decor, breakfast limited and disappointing, has a bar/pub on the ground floor which invites drunks and fights, lots of people hanging around lobby, not worth the price
- Mohammad (6/5): - Carpet in hallways needs to changed, brighter lighting needed in bathroom.
- Stephen (6/5): - I chose this hotel as it seemed to be centrally located near the 'Mall of the Emirates' for a 3 night stay All staff were courteous and helpful. There was a wide selection of cuisines to chose in the dining room. My 3* rating is due to the bass rhythm from the night club on the ground floor reverberating through the building up to my room on the 11th floor disturbing my sleep every night. I mentioned it to reception, who offered to change my room, but it is outside of their control.
- sohail (10/5): - Location of the property is very good
- TAMER (6/5): - Neighborhood is very nice, but it is very hard to connecting highway
- Houssam (10/5): - Very nice stay will sure come back
- Tariq (8/5): - Property was very clean suite we had was big with high ceiling but only one king bed which is not enough for four of us. Actually Expedia tricked us by saying sleep 4. A bar and a night club downstairs made the property very noisy and can smell cigarettes every night. The area is very crowded it took about 10 to 15 minutes just to get out of from there
- Patrick (6/5): Great place a few improvements needed - The stay was great and the property is in great condition. The swimming pool was under repair and thus not available! This was never disclosed at the time of reservation, I think it should be clear. The alternatives provided their timing was not the most convenient. The gym is small and rather dark, more lighting would do it well. Towels quality can be improved, on some days some were tired
- Mazen (8/5): - Good place but not quiet.
- whitley (10/5): - The entire staff was fabulous. Very clean hotel close to everything
- Arsalan (10/5): - Excellent property
- Rebecca (10/5): Amazing breakfast great location - Fabulous hotel very central next to mall of emirates. Good quality bedding , lovely bathroom amazing breakfast . Staff very helpful
- Mustafa (10/5): Mus - Excellent place for our one night stay before moving to a Jumeirah beach hotel
- Chakib (6/5): - It’s a nice hotel & ive stayed here many times. Sadly this will be my last time. As I don’t like the RUS ELITE SPA. They should consider what they are doing.
- Fouad Georges (10/5): Elite Byblos Hotel - It is a very good hotel, good gym, yummy food :)
- Liliana (8/5): - Very convenient location very close to the mall of the Emirates
- Verified traveler (8/5): - Good location close to Mall of Emirates. Very nice breakfast with large selection.
- Ahmed (8/5): Barsh winter visit - Good location enjoyable walking distance to MOE if visiting in winter, friendly staff and big clean room with reasonable 5stars standard. Good price in Barsha compared to other 4-5 stars hotels .
- William (6/5): OK hotel, but I wouldn’t return - Hotel is clean and in very nice condition. However, check-in was VERY slow. Arrived at 3:30 PM (a half hour after check in time) and room was not ready until 5:10 PM. Key cards deactivated on first day. Room number and guest name was not given to host at breakfast, and was nearly charged for a breakfast that should have been complimentary. A few lamps were missing lightbulbs, that had to be called for and replaced, and television was mostly inoperable, not responding to remote input and only staying on the HDMI 1 setting. Cold water pressure seemed to be lacking and often could not cool the water down fast enough (which is opposite of what is typically experienced with trying to get the right water temperature). Bed was very comfortable and room amenities very useful. Location is VERY convenient. Had it not been for the other inconveniences and problems, I might more so recommend this hotel.
- Sonia (10/5): - The staff at Elite Byblos were very friendly and very polite. Check in was very easy. This hotel is close to Mall of Emirates, where there is a lot of shopping and restaurants. We did not eat at the hotel but heard other guests saying good things about it. Breakfast was good, yes repetitive but that’s common with most hotels. I had absolutely no issues with anything, I would definitely stay here again.
- Dawn (10/5): - Ariyan in Housekeeping was amazing dealing with my in and out schedule. He somehow was able to still find the time to clean my room to perfection during the short time when I was out of the room. Thank you Ariyan for being professional and helpful!
- Tanveer (4/5): - Not great. Definitely not worth the money
- Chris (10/5): - We liked the location, amenities, the rooms - but most of all the very friendly and helpful staff. Great rooftop pool with always on-duty helpful and friendly lifeguard.
- Anis (8/5): Nice place, I’ve been there 2 times - Nice and professional staff, Spacious rooms and suites, Late check out availability Convenient location close to Mall of the Emirates (5 minutes walking distance) Avoid low level floors, the music In the bar is really loud at night
- Verified traveler (8/5): Recommending - Overall very good, I was missing just balcony
- Esther (10/5): - I liked how clean the room was, the staff members were helpful and friendly also. Its just about a five minutes walk to the mall of emirates. The breakfast buffet was good too.
- Verified traveler (6/5): Not 5 stars - In room service in late The hotel is normal I was surprised it is 5 star hotel!
- Abdullah (2/5): - First of all they told me my booking cancelled by Expedia and I discovered it’s not right at all and I lost my night Am asking Expedia to correct this situation minimum by giving me three nights free I will use it any time anywhere because I didn’t get any cancellations notice in advance and putting me in a bad situation while checking in and leaving the hotel without stay . My phone and whatsapp 00966556600400 Account Soldoutdubai@yahoo.com
- Megan (8/5): - The location was fantastic! 5 minute walk from the Mall of Emirates which was so convenient.
- Ali (2/5): Not good for families - No matter what you do or whom you contact, you can not get the vibration of the floors and walls ( due to extremely high noise coming from the night club) to stop. This continues all nights until early morning times. I'm really wondering is the night club part of the hotel or the hotel is part of the night club.
- Verified traveler (8/5): - Good location and the rooms were very spacious. Staff were very polite and helpful.
- Verified traveler (10/5): - excellent stay and i recommend this hotel to all also the rate is good
- George (2/5): not a 5* hotel at all - Very bad service and not well-trained staff too many complaints to list checking in : poor noise on low level floors till 3am (should notify guests in advance) poor handling for the luggage delivery to the rooms poor manager cooperation and so much more
- Verified traveler (6/5): - The hotel and service were very good. The room entrance tiles were cracked, there was mould in the bathroom caulking and the accent lights kept coming on and off all night. The breakfast was excellent.
- Zia (10/5): Middle class regal! Very nice - This was the most affordable place to stay in Dubai and it felt as if it is a 5 star resort, very Middle class regal and welcoming. Will always go back.
- Verified traveler (8/5): - Great location of the property, very near to many shops and restaurants.
- Verified traveler (6/5): never again - Service was below average. 5 stars? really? charge for every small bottle of water after 2 free bottles in a day.
- Verified traveler (6/5): - Good location. Reception staff very unfriendly and unwelcoming. TV didnt work in the room, reception and maintenance man unfriendly and unhelpful so gave up asking for help.
- Juliana (4/5): Could be much better... - The area do not feel safe enough. At the reception had guests arguing the receptionist not very helpful, took us to a room that already had guests in the middle of the night. Bed had stain and the housekeeping guy seeing it kept saying that the bed was changed even that he could see the stain on it. The concierge guy at night very rude, just needed to collect my case as taxi was outside, he took ages .... made me feel that he just didn’t want to help at all.... but I just needed to collect it, as I carried it to the car myself.... smell of cigarreia in the room, I chose no smoking room.... floor dusty .... Didn’t feel safe and didn’t manage to relax.... spent the day in a different place....
- farnaz (10/5): fabulous - we had great time at Elit Byblos hotel , which is really comfortable and clean with high services. especially Mr .Tahir one the staffs was really helpful and kind and cared about the guests. we appreciate him. thanks a lot all staffs we enjoyed staying with your hotel.
- Zeljko (8/5): Good for the money - Very Good hotel for the money, but not 5 stars, maybe 3 -4. Rooms are big, and clean, wifi is good.
- Coomadevi (2/5): - Hotel under refurbishment, very poor condition
- Verified traveler (8/5): - I liked the location - close to the metro. The TV remote didn't work and the safe couldn't be locked. Think the batteries might be flat. Good service.
- Qasim (10/5): - This is a good hotel which is centrally located to mall of emirates. Everything is close by. The staff were great and really friendly. The hotel was clean throughout, very busy and rooms were spacious. Swimming pool, jakuzi and steam room were really good. Gym needs impovement but overall very good experience and will stay there again.
- Verified traveler (8/5): - very convenient for walking to malls, good services with no complaint. just not sure this is a 5-star hotel. 4 star is more properly.
- Daren (2/5): Holiday from hell - definitely not a 5 star hotel - The guy took our passport and went inside for at least 15 minutes without telling us to sit down. We had a long day and the greeting was horrible. Very disappointed. The next day, we got woken up at 9am (on a Saturday morning) by some maintenance work going on the upstairs flat. We called and the reception says there are no work going on at the hotel. Minutes later got a call back and they confirmed that there was someone carrying work and they now have stopped. Early the same morning, we could hear kids next door playing with the door bell and running around banging the door. It was the rest from hell. The duty manager does look like he care as long as he gets paid. We got room service and food the next morning and as a golf member I was entitled to a discount but none of them told us about that. To summarise, this hotel which is in fact was called the coral before is not a 5 star hotel. Poor service and poor customer service, very disappointed.
- Verified traveler (10/5): - The rooms are very spacious- we asked to be moved to a higher floor and they were happy to accommodate us. The staff were very friendly and the roof top bar was a nice touch.
- Verified traveler (6/5): - Property was fine, most of the staff were friendly but noticed little things like housekeeping not keeping supplies updated (soap, shampoo etc) and an extra charge in mini bar I know didn't happen.
- ksa (10/5): - good hotel in albaesha near to emirate mall with good services and hospitality
- Verified traveler (4/5): Not 5 star hotel, just 3 star - long time to check in, and also the staff change with new hotel management and difficult to find all papers and document, and they don't know for payment was done or not. one more thing, I made my reservation with breakfast but I am surprised is not going to hotel without breakfast. Not 5 star hotel, just 3 star and with new bad behavior management.
- Verified traveler (10/5): - Very close to imerat mall Saraunded with coffee shops and restaurants Easy to get a taxi But be careful taxi from the emerit mall costs 8 Derham the driver charge 12 Also Expedia told me to pay 356 Derham the hotels charge me 456
- Verified traveler (2/5): - The hotel is close to mall of emirates but staying there is the worst thing one can do. We booked in twin room but eye
- Verified traveler (8/5): - Hotel close to Mall of the Emirates. Nice location.
- Verified traveler (10/5): - Staff was very good. Room service food was excellent. Special requests were attended to immediately. Central to many tourist attractions. Walking distance Emirates mall. Taxis available right away. Quite and safe.
- Verified traveler (6/5): No service mind reception. - Everything in this hotel is nice except reception. Bad experience with the reception. No service mind, not prefessional seem like trainee staff. We (included 1 year old baby) have waited for 2 hrs to get the room. Reception told me to sit and wait until the room ready then they will let me know. They asked me to confirm my booking every half an hour for 3 times without let me know about the room status. Don't expect the smile from the reception.
- Tryphosa (8/5): Fantastic - Check in and check out was amazingly quick and seamless thanks to Mahmoud Rady. The room was cleaned and linen changed . On arrival on the 24th December the Tv was not playing well , we called and an IT technician was dipatched the next day, he tried to fix but the problem persisted throughout our stay my husband kept reporting it they kept promising that it will be attended but nothing happened that was the only downside but fortunately we were going out a lot so it wasn't much of a hassle. Breakfast was super awesome as they varied the meal every day dinner was also awesome. Overall a good hotel nice and clean swimming pool but service not so good in the roof top, we ordered a meal and it took them for ever to deliver the meal to us i complained and was offered a comlimentary drink still waited for the ordered meal to come promises, promises but no delivery till we decided to leave and then they wanted to keep us waiting more for a comlimentary meal by now we were upset and refused the offer. The hotel itself has a very good ambience only spoilt by the lack of proper service.
- Verified traveler (6/5): - Like: location Dislike: staff not friendly or helpful. Interior is outdated. It doesn't feel like a 5-star hotel at all.
- Branimir (8/5): Dubai - Great hotel with excellent food offered. Convenient for shopping as few minutes walk from the Mall of the Emirates. Very good service and comfortable rooms.
- Nadine (10/5): - I love the staff! Always so accomodating! Atef and Chnoda at the front desk are exceptional! Location is convenoent right next to MOE and rooms are extra spacious
- KM (6/5): - Checking in and out took too long Only one person at front desk and very slow There were some masquito or bugs in the room which tortured us during our stay.
- Verified traveler (10/5): - very good hotel to stay in dubai. I would stay in it agian.
- Verified traveler (6/5): - Hotel fell short of its own standard. Room cleanliness, particularly the tile floors, not the best. Mini bar empty but price list for contents displayed. Queried this on checkout and the explanation given was"previous guests must have emptied it"! Not good when an unexpected 500dhs deposit was required at check-in to cover potential costs of services used. Hotel had a rooftop pool which looked a "little tired".. The main compensation was the close proximity to the Mall of the Emirates. Could have been very good, but disappointing.
- Ran (8/5): - overall is ok, but the service of housekeeping is just 2 stars. As I lived more than one week and I asked for one more slipper but been refused.
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