Hôtel Helzear Montparnasse
Location: 40 Rue Liancourt, Paris, Paris, 75014, Paris, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stunning Views and Convenient Amenities
Take in the breathtaking views from the terrace and garden while enjoying complimentary wireless internet access. Delightful Dining and Services
Savor a tasty continental breakfast each morning for a fee and make use of room service during limited hours. Featured amenities include dry cleaning, multilingual staff, and luggage storage. Luxurious Guestrooms and Entertainment
Escape to one of the 14 guestrooms with kitchenettes, plasma TVs, and espresso makers. Stay connected with free Wi-Fi and relax with daily housekeeping.
Experience the heart of Paris at Helzear Montparnasse Suites, near iconic attractions such as Paris Catacombs and Montparnasse Tower. Book now for an unforgettable stay!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- A car is required for transportation to and from this property.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 10:30 PM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Wheelchair-accessible van parking
- Stair-free path to entrance
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite junior
1 Queen Bed
161 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
2-Bedroom Suite
1 Queen Bed and 2 Double Sofa Beds
258 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
1 Bedroom Terrace Suite
1 Queen Bed
Soundproofed room
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
Apartment, 2 Bedrooms, Connecting Rooms
2 Queen Beds and 1 Double Sofa Bed
Soundproofed room
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
Duplex Room
1 Queen Bed
194 sq feet
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
Suite, 1 Bedroom
1 Queen Bed and 1 Double Sofa Bed
194 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
Apartment, 3 Bedrooms, Connecting Rooms
2 Queen Beds and 2 Double Sofa Beds
420 sq feet
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
-
Deluxe Suite
1 Queen Bed and 2 Double Sofa Beds
506 sq feet
Layout - Bedroom and living room
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 101-cm plasma TV with satellite channels
Food & Drink - Kitchenette with microwave, cookware/dishware, espresso maker, and electric kettle
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, free weekday newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Kitchenette
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Paper towels
- Accessible bathtub
Guest Reviews
- ASUNCION (10/5): - Ubicación excelente y personal muy agradable
- Farzaneh (6/5): - Wir haben einen normale Suite gebucht, aber das war keinen Suite sondern einen Sehr schlechte Dachgeschoss Wohnung in sehr Alte Gebäude und jeder Seite ( Schlafzimmer, Küche, Badezimmer usw….👎) musste immer bogen sonst kopf an Dach getroffen ……Aufpassen kein Suite! Die Einzige Vorteil hat nur einen Parkplatz pro Tag 25€. Unsere Paris Besuch war spontan zwischen unsere Urlaub und unterwegs gebucht, sonst hatte nicht bei ankommen akzeptiert! Das Preis war nicht wert, da keinen normale Suite gewesen wenn mann sitzen duschen muss oder von Bett aufstehen, krabbeln soll!!!!
- Thia (10/5): - Prima plek om te verblijven.
- Erwan (8/5): - Pas de climatisation… seul point noir
- Tammy (2/5): - We could not even check in but the hotel still charged us for the stay. Due to our delayed arrival in Paris, I booked this hotel online at 11:30pm on the same day to spend the night. Our family paid for the Uber ride to the hotel, only to find out the property receptionist wasn’t there to let us in. We could not even check in or get into the hotel. I called the after-hours phone number. Someone picked up and told us that the property manager could not be reached. After two hours waiting for Expedia to speak with the hotel management, we were told that we could not check-in after 10pm. The listing on Expedia let us book without any issues. My husband, I and our two young children, ended up having to walk around Paris at 1am to find other hotels to spend the night. This was an apartment, not a hotel. The ‘hotel’ name was misleading.
- Billy (10/5): - Staff was very attentive, the area was nice, and the room was more than large enough for our family of five.
- Nicolas (8/5): - Frühstück, typisch französisch (sehr süß), wird nach Absprache zu einem bestimmten Zeitpunkt ins Zimmer gebracht.
- stephane (8/5): - Séjour court mais parfait
- Severine (10/5): Superbe hôtel et accueil parfait - Notre séjour sur Paris à été parfait et en partie grâce à cet hôtel. Accueil plus que parfait, le logement est très bien adapté pour les familles comme les voyages professionnels. Nous recommandons cet hôtel à 100 %. Hôtel calme idéalement situé près de la gare Montparmasse et des stations de métro. Hôtel qui nous fait sentir comme à la maison. Un très grand merci pour tout. Nous reviendrons dans cet hôtel.
- Hector Jesus (10/5): - Excelente lugar
- Frank (8/5): - Rigtig god service i forhold til parkeringsmuligheder
- Kennedy (10/5): - Clean and very nice staff. A little far from the main tourist spots but I like the local feel. Was very easy to train and bus from airport and other places around Paris. Would highly recommend!
- David (8/5): - Amazing food options near by! Staff is very friendly. For the price you get a lot. It’s like a small suite or apartment. It’s old so keep that in mind but has tons of charm
- Autieri (8/5): - Séjour agréable comme à chaque fois, le personnel est très très sympathique et serviable ... Nous avions une suite sous les toits avec baignoire, j'aurais préféré une douche ou au moins une vitre de baignoire, un peu plus de lumière dans la chambre et des miroirs plus pratiques. Sinon les lits sont confortables et l'emplacement est parfait.
- Stephane (8/5): Top - Toujours aussi agréable de loger à cette adresse
- Tatsuaki (8/5): - The staff was very responsive.
- Patrick (10/5): - Toujours très agréable...
- Albert (4/5): - The junior suite is not a suite, it’s a tiny room with a mezzanine. The mezzanine (bed) can only be accessed by a steep ladder which will require the occupants to be young, fit and agile. The bathroom is tiny and not convenient, only skinny people will be able to use the shower which will not accommodate anyone wearing more than a L size. There is no room to place any big piece of luggage.
- Sarah (2/5): - Property doesn’t disclose some rooms require access via a ladder to the bedroom. Not all facilites advertised were in the room and when provided were not clean No smoke detectors. Bedroom in reclaimed roof area so exit via ladder and 2 flights of stairs in emergency.
- Patrick (10/5): - Toujours très sympa. Le charme de l'ancien avec le confort moderne. Personnel toujours à l'écoute.
- Ziyad (2/5): - Very poor lights . Room given not like pictures! Do not trust Expedia anymore how to deal with such place !! Weirdly inclined roof that hit my head 3 times and I am lucky I am still alive !
- Caroline (2/5): Navrant pour un 4 étoiles sur Paris ! - Un séjour plus que médiocre au niveau de la gestion des arrivées, relation client. Hormis la qualité des espaces et le confort des chambres, le reste ne suit pas pour un 4 étoiles (et pour le prix qui en découle également). Pas de service de conciergerie, un accueil soit disant jusqu’à 22h30 (une honte, j’ai été appelé plusieurs fois par la personne en charge de l’accueil “tardif” alors que j’étais au travail sur paris vers 20h30-21h pour me dire qu’elle ne serait là que jusqu’à 22h, pas plus pas moins), un service de petit déjeuner fantôme ( avec comme petit plus, la remise en cause de mes propos par la personne en charge de la e-reputation par la suite ! Apparement j’aurais dit non au petit déjeuner de vive voix à la personne à l’accueil… ), une alarme qui retentit au beau milieu de la nuit,… un ensemble de facteurs qui font que je déconseille fortement la “maison Helzear”. Lorsqu’on se positionne sur un standing et un accueil irréprochable en vitrine sur internet, il faut que le reste suive. La clairement non !
- Diane (8/5): - Very French like
- Yi (2/5): - The continuous noise behind the wall makes me hard to fall asleep. I searched around where the sound is from, and figured it out it might be some equipments/pipes of the building behind the wall of bathroom.
- Melida (8/5): - Good place to stay. Walking distance from different amenities. Small room/space for a family of 4 or more.
- Arnaud (10/5): - Tres bien.
- Patrick (10/5): Très agréable - Toujours très sympa. Excellent établissement.
- James (10/5): Excellent séjour - Excellent séjour, avec une grande prévenance envers nos besoins. Nous en sommes très satisfaits. Nous prévoyons un deuxième séjour dans l'été.
- Grégoire (10/5): Génial - Un hôtel très bien situé, calme, propre, avec un accueil très sympathique et efficace, une super adresse
- Terry (10/5): - Very good at the price point. Staff simply excellent
- Verified traveler (8/5): Good hotel but wrong type of room given - The service was excellent and cleaniness as well. The room was on the smaller side though, and we discovered when we came home that we had been given a room smaller than we paid for. We got a junior suit while we paid for a suit.
- michel (10/5): Bon établissement - Très bien pdj en chambre et un manque jus de fruit
- Verified traveler (8/5): - 家族３人で泊まりました。ダンフェールロッシュロー駅から５分ちょっとの距離で、フラットなのでスーツケースを持っていても苦ではありません。近所には良いビストロもたくさんあり、食事には困りません。小さいキッチンも付いてますので、下町の良い雰囲気のダゲール通りでの買い出しもできます。スタッフも気持ちの良い接客で困ったことがあれば、相談に乗ってくれます。
- Nathan (10/5): Clean and Cozy. - Very friendly and helpful staff. Room was clean and cozy. Short walk to food and Metros.
- Lois (8/5): Johan room - Please be mindful when booking if your unsure of negotiating step stairs, as this is the case if you are allocated the Johan room. The bed is located in the mezzanine level of this room. The sofa bed is a tad worn - ok for sitting on but not so much to sleep in. It would also mean a smaller living space to use the bathroom or kitchen if the sofa bed was used. Bijou & compact sums it up for this room.
- Verified traveler (10/5): - Estaven una zona tranquila, con muchos servicios ...
- Verified traveler (8/5): - Overall quite a nice little hotel/apartment suite in central Paris. Reasonably clean and modern fittings throughout. Although the floors seemed to be purposely rustic/Mediterranean in design i.e. dusty :-) While the location is central Paris it is worth noting that its still a 25 min tube/bus journey to the major attractions near the river but the immediate locality has some lots nice shopping and eateries. While we had a 2 bed apartment for a family of five it was a very small 2 bed apartment with the second bedroom stuck up a loft with a precarious ladder. Would have preferred a more comfortable room for 5 but nonetheless the staff were nice/friendly and cleaning was done daily to a good standard.
- Ester (6/5): - Me gustó la tranquilidad de la zona. No me gustó el ruido que se oía en la habitación al entrar y salir los otros huéspedes.
- Verified traveler (8/5): - En lo general está muy bien el alojamiento y su ubicación. Solo que la conexión de internet era un poco débil y no podías conectarte desde tu habitación. Pero lo recomendaría para quedarse nuevamente.
- Daniel (10/5): - Súper cómodo para una visita a Paris con niños. Muy buena opción
- Verified traveler (8/5): - The apartment was cramped but it was nice to have a big balcony for outside dining...there was not enough room for 3 people to eat in comfort anyway !!
- Verified traveler (8/5): サウナやジャグジーはいいが - スタッフはとても親切だが、ジャグジー、サウナがありながらエアコンがない。大きな音のする扇風機だけ。浴室に換気扇もない。42度の翌日から滞在したからよかったが、もし一日早かったらと思うとぞっとする。自炊したが、スープをよそるお玉もない（置いてなかったので頼んだが、結局どこにもにもなかった）。あまり自炊をするような滞在者は少ないということか。家族で２，３泊するにはいいホテルかも知れない。
- Bert (8/5): - It was very clean.I recommend this if you have a big families.It feels like home.The only thing they only have a fan. No central air.Bathroom was clean with sauna.
- Verified traveler (8/5): - Calme, propre, accueillant, proche de la rue Daguerre
- Michel (8/5): Understanding, with a few buts - Although not having carpeted flooring, the staff were understanding as my daughter lost her passport along with the keys. Be sure to not lose your key though! It takes circa 30min to get someone to open your door, and there’s not always someone at the reception!
- Verified traveler (10/5): - AMAZING service! Staff were super friendly and very helpful. Property itself has a great atmosphere and good amenities. Walkable location to food. Would definitely stay there again
- Verified traveler (8/5): - The apartment is right on the ocean so the location is extremely beautiful. We saw everything and I’m happy with that. We were in the place one night stay.
- Wiener (10/5): - A little tight on space but i believe most of paris is like that. They efficiently used their space and everything offered q very clean, great quality apartment. Staff is amazing here very friendly and accommodating. Excellent stay i would highly recommend.
- Mazen (10/5): - Nice room, clean and confortable. Nice location and near to restaurants.
- Verified traveler (6/5): - De locatie is goed en ook veilig doordat het afgesloten is met een muur en poortje. Minder goed zijn de parkeergelegenheden.
- Verified traveler (8/5): - Great location in montparnasse and a very comfortable stay. Staff were very helpful and room was serviced very well each day.
- Verified traveler (4/5): Very Disapointing! - After flying in from airport, our Uber dropped us off at front wall and gate. We repeatedly pushed button with no one replying. This was at 11:30 am. We knocked and tried calling the phone number on our reservation that told us it was not in service. After 20-30 mins. someone walked out the gate and we were able to get into the outdoor space. Saw what looked like a shed which was the office. We checked in and left bags. Our reservation said we could get our room at 3. The office person said not until 5. We were able to get the code for the gate at least so we could leave and go about our day in Paris. Came back around 9pm and were able to get key for room and get unpacked and showered. Had a very early flight the next morning and left at 05:30. No one in shed/office to check out with and give key, so we just left key in room. In addition, this area of Paris was not near as nice as where we had stayed earlier in the month, and yet the price for what we got was too high. We ended up taking an Uber to go back to another central part of the city where we had previously stayed. Very disappointing!!
- Darryl (6/5): Okay hotel very small room as you would expect - Close to Montparnasse Station about 10 minutes walk to metro stop Gaite. The next Street Draguere has many shops. The room was on the second floor and no elevator. The room was very small but that is Paris so was not unexpected. Good area to stay in, airconditioning was good though when we arrived the management tried to put us into an unairconditioned room
- Verified traveler (10/5): - Girl. at Front Desk. It was her first shift and first job. She was very very pleasant and helpful. our room key broke and she stayed to watch our room so we could site see. Thankyou. And for other travelers. Quiet street/ safe/ AND easy access to transit and stores
- Kristin (10/5): Great suite with plenty of space and amenities - Helzear Montparnasse was a great place to stay. The neighborhood has a great market street nearby and plenty of charm without being in tourist central station. We would definitely stay again
- Simon (10/5): Deluxe Suite - quiet and spacious! - Wanted a place to stay that had a bigger open area for a few friends that we're coming round so we could sit and relax rather than a hotel room that is notoriously small in Paris. Upon arrival, the hotel staff greeted me at the gates (they spoke fluent English) and after a quick check-in process showed me to the apartment, followed by a quick run through of what the apartment contained and how to use anything. The Deluxe Suite had a rather large open area, 2 couches and a separate table and chairs for dining. The bathroom contained not only a shower but also a sauna and jacuzzi. The apartment is located off the main road and is gated so there's a feeling of extra security.
- Verified traveler (8/5): Clean and reasonably priced hotel and suites. - We enjoyed our stay. Our room had character with a very steep narrow ladder/stairs to a loft. No extra space, especially in the wc, but it was fine for us. Could have used a fan for the excess condensation from the shower!
- Jerome (4/5): Nice area but awful service... - The place in itself is ok, the area great. But the management there is terrible. I booked 2 breakfasts when I checked-in for 8.00am with the receptionist. The day after, they never came... I called them up and the call is redirected to a call center to someone who is not in the premises... Breakfast came finally one hour and a half after... Good thing I was not coming for business... Also, when we chekced_in, the receptionist assured us that sheets and blankets where in the room for the bed-couch. When we came back to the room after dinner, we found out that there was no blanket... And the reception closes at 22.00... Impossible to reach them to ask for one... I think future guests should know about it.
- didier (8/5): Recommend - Nice plsce and staff
- Verified traveler (2/5): - It was cold, decrepit and they messed up the booking. The staff were helpful but there wasn’t anything they could do about the decor. We were also left with only two duvets for three beds for the first night.
- Ziad (2/5): - Very bad hotel very small room inconfortable bads and expensive add to that no parking
- Rebecca (10/5): Perfect for families. - A great base for exploring Paris with a young family. The apartment is in a lovely quiet area with lots of local amenities: restaurants, cafes and supermarkets. It's within walking distance of Notre Dame and Luxembourg Gardens.
- ziad (2/5): A rubbish dumpster hotel stay away - I have booked this rubbish hotel for 5 days but the surprise was when I came to the hotel. Never be fooled by the pictures on their website it is totally 180 degrees deferent. When we saw that we are practically be living in a dumpster we decided to check in to a another hotel lucky we found a real 5 star hotel. Please stay away from this hotel. It is not even worth for 1 hour not a full night.
- William (10/5): Very nice hotel!! - Very nice hotel with large and clean rooms. Staff were very friendly and helpful. The neighbourhood was very nice with a good choice of bars and restaurants. Would stay at this hotel again if we went to Paris again.
- Verified traveler (8/5): Great hotel for a neighborhood feel and family - Great hotel for a neighborhood feel. If you like boutique hotels but are traveling with a family and on a budget, this is a great choice.
- Ali fuat (8/5): nice family place - staff was very smiling very helpful, hotel is very close to subway and main train station. also it close to restaurants and bars
- irene (10/5): Pleasant Stay in Paris - We were a family group of four adults and three children. We arrived early but were accomodated in one apartment until the second was ready. We used nearby shops to stock the small but efficient kitchen. Enjoyed walking through the neighbourhood to the local Metro to tour Paris. Although the neighbourhood was safe, security was evident with password protected outer gates to the courtyard and again to the building itself with a key to your room. Our rooms were clean and well cared for. We did not take advantage of the generous offer of a guided tour of Paris. The staff was polite and helpful. In fact, we had looked at booking a large taxi to the airport online at 90 euros but the staff got us one on the morning we left for 75 euros. There is a well stocked bar fridge in case you forget something, milk in our case one morning. All in all we enjoyed our visit to Paris and Helzear is one of the reasons. No worries about our sleeping. Thank you Helzear. We would highly recommend Helzear to anyone who wants to stay in a quiet yet convenient location.
- Syl (10/5): Charming secret home in Paris - Overall wonderful experience, staff very courteous and professional and attentive to needs of the customer. Organized place, clean, just like a tiny house with furniture, television, wi-fi, and kitchen for cooking (includes dishes soap), large bathroom (includes towels). Comfortable beds. Loft was fun for the kids. Cute, secure and private.
- Helen (10/5): - Ideally situated for the Metro Plenty of food options in the area.Staff were helpful. Rooms were clean and well maintained.Quiet location given we were in the centre of Paris
- Verified traveler (10/5): - The stay was wonderful. The staff is very helpful.
- Anthony (4/5): - Tiny room, very bad internet connection, hotel is overrated, deserves 2 stars only, not 4!
- Verified traveler (6/5): Parisian family trip - Great area, nice hotel service, premium bedding, clean, but hotel room needs serious remodeling unless you're into very vintage rooms with stains.
- keren (8/5): Nice hotel, very small rooms - Got a nice and warm welcome from the hotel staff, close to supermarket and many good restaurants. Nice and specious bathroom. We're amazed by the small bedrooms.
- Verified traveler (8/5): Nice - but need improvements - First the good things. The staff were extremely courteous, professional and polite. They were always ready to help. The apartment had enough space compared to Paris hotels - so that was great. The location was fantastic, with the metro and RER so close by, and lovely restaurants and French market places just about a minute away! I loved the design of the bedroom. Now - the negatives: the condition of the room is not four star. While it's very quaint from the outside, the carpets on the stairs are very run down. You walk into the apartment - and there are stains from ages ago. This is NOT the fault of the cleaning staff (who do a great job, by the way) - the floors just need a revamp. The shower cubicle had a door that had a leak. The water thus leaked onto the floor and to that of the adjoining living area! And, the walls are very thin. This can be extremely annoying - as you can hear EVERYTHING happening in the next room. Turning on the TV might help - but obviously that's not a great solution.
- ANASTASIA (10/5): Excellent - Excellent service and convinience
- German (10/5): Good hotel but car parking is $36 a day - Nice apartment, good location but car parking is 3 blocks away and $36 euros a day.
- Yves (2/5): old run down out of the way from everything. - old, run down
- Arine (10/5): Good location, attentive staff - Good location (close to two metro lines) in a nice neighborhood. The staff was really attentive and the room was small but perfect for 3-4 people (with a fully equipped kitchen)
- Fabien (8/5): Perfect place for a relaxing stay in Montparnasse - We had a very good stay at Helzear. Wonderful neighborhood, perfect location! Team very nice and warm. Beds very comfortable. However, we had a few issues: the wifi was not working well and it was impossible to use it properly. And we had no hot water the first morning. It was apparently a problem in the whole building, but nobody warned us. No possible shower...
- Chan (8/5): Nice apartments and friendly and helpful staff - First time staying at an apartment in Paris, and was a wonderful experience. The apartment is close to local supermarkets, the metro and buses. The location, is in a good area with local helpful people, if your french is not good. Would definately recommend to friends and family, and definitely will stay here again. Only down fall is the bathroom is connected to the main bedroom.
- Steven (8/5): Excellent staff - Very friendly and helpful staff. Small but ok apartment. Well serviced and clean. Only complaint is that it could do with air con in summer. Easy to reach metro.
- Valérie (8/5): - Very nice place with great decor and amenities but a bit out of the way and hard to find. Also too many e-mails to confirm our time of arrival which was unchanged. 4 e-mails for that!! Really!!?
- Uma Shankar (4/5): Definitely not recommended! - The apartment looked nothing like what was shown in the pics of Hotels.com and was tiny even by European standards. They gave us a two bedroom apartment with one of the bedrooms in an attic with a very steep wooden staircase, all this despite knowing that we had 2 small kids with us. How this place is rated 4 star is beyond me! Also they gave us only one set of keys saying that if you got back after 10 without keys no one would be there to open the door, which is absurd. The experience was not a good one at all.
- Gerard (8/5): Apartment Value for short term stay Paris - Friendly and helpful staff with good English. Our appartment, whilst quaint, was tight on space for 3 but I believe there are larger units. Good value for Paris and good location for airport and metro. Would recommend for 3 to 5 day visit.
- Verified traveler (8/5): Small, but very nice - Rather small, but nevertheless a great place. The nearby market street has everything, and the room itself is extremely clean and modern. The beds were very comfortable (one bed and one sofa bed, but the sofa bed was every-bit as comfortable as an actual bed that I hated folding it). The wifi is fast, and the guy who works there is very kind and extremely funny. If you want to enjoy good food and a comfortable stay, this is a great place. The only drawbacks would be that it is small, and that the table is even smaller. I would still stay there again.
- RIMI (8/5): Paris Family Vacation - this small and cozy hotel was perfect for our family summer vacation in Paris location is perfect you wont be bother by anyone and the staff was friendly and polite
- Carol (6/5): Convenient Aparthotel in Paris - The hotel staff were very efficient and friendly. The apartment was disappointing in its size, lack of lighting and lack of ventilation. The main bedroom was just like a box with no windows and very warm. We were 3 people so needed the sofa bed in the lounge which was fine but the bathroom could only be reached through the bedroom. Breakfast could be purchased for 5 Euros each and was excellent. Just a bit more attention to detail would have made all the difference.
- Verified traveler (10/5): Clean apartment in a prime location... - I had replaced this room with another room in their own hotel at Champs Elysees location. Room(small) was really clean and its a prime location. Just few minutes to Champs Elysees avenue. Staff were pleasant and helpful. Apartment was cleaned every day.
- Verified traveler (10/5): Paris drdtination a real gem! - Very helpful staff. great family atmosphere staff very accommodating staff.
- Michelle (8/5): - Very comfortable and clean, in a very safe and quiet neighborhood. The market was close, as well as other shops. The metro and train was very convenient
- Verified traveler (10/5): Fantastic. - Recently returned from a 3 night stay at the Hezlear apartments and loved it. We we're travelling as a family of 4 with 2 young children and the apartment really suited our needs, much preferred this to a hotel environment. There was plenty of space and the facilities were more than adequate. The staff were on hand for any queries and very friendly/helpful. The neighbourhood is quiet but with plenty of eateries on your doorstop if you want to fine close by. Would definitely look to stay here again if travelling to Paris and will recommend to others visiting.
- kelli (10/5): great! - We actually didn't end up staying here because the room we booked had and issue. But they were so professional and called and had booked us another room somewhere else. It was a great location as well and we had a blast. Thank you
- Charlotte (10/5): Great location near Catacoombs near central Metro - Loved location- stayed there with my husband and 4 children and it was perfect for our 3 day trip to Paris. Clean and tidy and 6 very comfortable beds. Great staff who were keen to meet our needs. Location perfect 10 mins on metro to centre and 2 min walk to catacombs- perfect stay
- collins (10/5): Great Hotel, close to Montparnasse Gare - Great communication with the hotel, nice room, good location. Hotel was accommodating with a late arrival ( for a fee).
- dahillner (8/5): Great place to stay in Paris - Very nice experience overall. 1 bdrm apartment was a bit cramped but just fine for our 3 day stay (2 adults/2 kids). Location is great, right next to fresh food markets on Rue Daguerre and easy access to metro. Staff was very friendly. Good high speed wifi.
- US Traveller (6/5): Very friendly and helpful staff - The room was on the ground floor which was good because there are no elevators. No airconditioning but we requested and got a fan. The grocery store close by not so good, but there are other grocery stores about 5-7 mins away much better and also some grocery stores and delightful pastry shops in the next few streets. 10 minute walk to Montparnasse train station, nearer station stop is Gaite. Nice quiet surroundings and very friendly helpful english speaking staff make this hotel stay comfortable.
- B. Smith (2/5): Hobbit hole? - For this price I should be able to stand up in my hotel room. Please note there is no elevator in this hotel, so if you have to walk up 3 steep flights to get to a room where you had to bend down to comb your hair in the mirror. Most of the room was like this. The a/c only cooled one room and the tv in the bedroom didn't work. Definitely not a good experience.
- SJ (8/5): Just Like Living in Paris! - This Apartment Hotel is in a lovely part of South Paris, where real Parisians live. It's easy to reach from the Gare du Nord - just five stops on the RER B or a 30/40 minute bus ride across Paris on the 38. It's near a wonderful street - Rue Daguerre - with excellent boulangeries, fruit/veg, fish and meat stores, as well as restaurants. The hotel itself was good. Our one bed apartment was just big enough for two adults. The bedroom was small with no room for a cupboard but clothes could be hung in a wardrobe in the kitchen/lounge area. The latter was equipped adequately to eat breakfast and for easy or snack meals, sitting at a breakfast bar. The staff were top notch - always helpful. We loved the area and found it very convenient to get into the centre within about 30 minutes.
- Family of 5 (8/5): Excellent accomodation for city break - This apartment is perfect for a city break - small but great use of space and all the facilities you need. It was very clean, comfortable and the staff were extremely friendly and helpful. We were 2 adults and 3 children (aged between 6 and 12) and were very pleased with the accomodation and all round experience. Very easy to get to Metro and explore Paris. Would definietly recommend.
- Family of four (8/5): Nice apartment - Great value in good location in Paris. Staff very helpful, let us drop off our bags early and they were moved to the room already for us when we checked in. Friendly, pleasant welcome and great facilities, minibar etc.
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