Heritage Hotel

Name: Heritage Hotel
Address: Heritage Quay, Saint Johnʼs, ag

Location: Heritage Quay, Saint Johnʼs, ag

Star Rating: 7 Stars

Property Type: Hotels

About this Property

Spectacular Views and Free Wi-Fi

Located overlooking St. John’s Harbour, the Heritage Hotel offers breathtaking views and complimentary Wi-Fi for a seamless stay experience.

Comfortable Rooms and Dining Options

The hotel's rooms feature basic décor, air conditioning, and essential amenities for a comfortable stay. Guests can enjoy a variety of culinary delights at the Flamboyage Restaurant, offering local, Asian, and international cuisine.

Convenient Location and Nearby Attractions

Situated just minutes away from Jolly Harbour Marina and Antigua Recreation Ground, the Heritage Hotel provides easy access to popular attractions. With the VC Bird International Airport a short distance away, convenience is key when staying at this charming hotel.

Book your stay at the Heritage Hotel now to experience comfort, convenience, and stunning views all in one place.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
Car hire
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Vegetarian menu options available

Rooms Available

Suite, 1 King Bed

1 King Bed
Features a private balcony

Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - Cable channels
Food & Drink - Kitchenette with cookware/dishware and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Kitchenette
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Bedsheets provided
Standard Double Room

The spacious double room features a private entrance, a wardrobe, a safe deposit box, a sofa, as well as a TV with cable channels. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Kitchenette
- Refrigerator
- Toilet
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Hand sanitiser
Studio

The spacious studio features a private entrance, a wardrobe, a safe deposit box, a sofa and a TV with cable channels. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Kitchenette
- Refrigerator
- Toilet
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Hand sanitiser
King Suite with Sofa Bed

This room features free Wi-Fi, air conditioning and TV. The bathroom is private and has a shower or bathtub. It has a kitchenette and a sofa bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
Executive King Room

This room features free Wi-Fi, air conditioning and TV. The bathroom is private and has a shower or bathtub.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
- Hand sanitiser
Executive Queen Room with Two Queen Beds

This room features free Wi-Fi, air conditioning and TV. The bathroom is private and has a shower or bathtub. Please note that the Room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Key access
- Hand sanitiser
Deluxe Quadruple Room

This room features free Wi-Fi, air conditioning and TV. The bathroom is private and has a shower or bathtub. It has a kitchenette. Please note that the Room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
- Key access
- Hand sanitiser

Guest Reviews

Ron (8/5): -
Nuñez (9/5): -
Kryss (8/5): An excellent base in the city from which to explore the island - Nice room with a balcony and a sea view. Lift (elevator). Check in was good. Staff friendly and helpful. Cleaning was done every day to a very high standard. Microwave in reception useful on Sundays when most places closed. Right next to cruise ship port so nearby restaurants a little expensive but good quality. Places to eat inland more local with local prices. Breakfast served. Breakfast staff friendly and food good. Bus station and fruit market a ten minute walk away. Breakfast required a form to filled in the day before stating the time slot and selection of what to have (scrambled, omelette, fried, etc, toast, pancakes, etc). That became a bore after a week.
Abdelilah (8/5): Magnifique - Le personnel est hyper gentil et serviable Bruyant la nuit
Chauntella (8/5): - The location The view A wide variety of breakfast options, preferably buffet-style A larger TV A bigger fridge-freezer
Reinhard (7/5): -
Delise (10/5): Our stay was excellent, we felt welcomed. - The breakfast was delicious, we enjoyed it....Thank you breakfast staff. We are definitely looking to our next visit.... One (1) issue, the flap for the toilet needs sorting out....I usually have the same issue from time to time at my home, as they are not manufactured to last a long these days..... Water wastage bothers me tremendously......
daniel (8/5): Value for money. Would definitely stay again. - The staff were very helpful and efficient. The room was big, clean and well appointed. Breakfast was excellent. Arriving in the dark the hotel proved difficult to find. And the area was a little daunting
Julie (9/5): Authentic, clean, helpful, value for money - Staff were so helpful. Lady at reception went above and beyond - thank you! Great location to be in midst of Caribbean life. Clean, helpful, good breakfast and very good value for money, even though hotel dated.
Julian (7/5): Interesting, not to be repeated. - The staff tried but no one has spent any money on the place for many many years, I think most of the places on that side of Antigua are similar. It was OK, I was not stressed but I would never take my wife there. There was always a hoon at 3am, tearing up and down the streets, and the place need a lot of love, it;s tired and very dilapidated, Great eateries close, very casual, glorified cafe's is probably a better term. I sleep very well, even with the 3am wake up call each night, but it need a shot in the arm.
Toosheena (7/5): -
Julie (1/5): Duh Duh Dump - The remote staff communicated about how to enter since no one was there Had requested a balcony room. Instead assigned a tiny cave. Unacceptable. A dump. Went elsewhere.
Patricia (9/5): -
SUNDAY BOLANLE (6/5): - The staffs were friendly. View of cruise ships coming in to dock during breakfast The hotel is very old and the facilities reflect that. Location may not be ideal for families with kids as there are night clubs near the hotel which play loud music. Cars and bikes exhaust also being loud on the road didn't help. It served us for a night but I struggled to sleep.
Holmbeck (10/5): Sweet sleep in a comfortable bed with good air conditioning and no bugs. It met my expectations - breakfast was awesome
Tester (9/5): -
Kay (6/5): It was good even - Location Smell in the bathroom
Adrian (7/5): - The breakfast was very tasty.
Ahmed (6/5): - Good
jose (1/5): Disaster - My room was giving away after months of having a reservation. Had to find other accoomodationa at 7pm. Crazy!
Lily (4/5): Was fine for one night - The staff were nice and the room was big For the price I was expecting a lot more. The breakfast wasn’t good, the rooms are old and could do with a refresh. We lost wifi for hours too. I wouldn’t return
Gramigni (9/5): - Va bene per stare in centro città, casinò vicini e un buon ristorante pizzeria proprio di fronte La pulizia era buona ma gli asciugamani che un tempo erano bianchi ora sono ruvidi e di un grigio scuro tanto che mi faceva senso usarli
Keisuke (4/5): Worst hotel during our Caribbean trip - Big room. Good AC. Staffs quality. I requested a taxi from the hotel to the airport but it picked me up 15 minutes late without any notice. I requested a taxi to the hotel via Booking app but they didn't reply for a long time and I needed to directly asked the front desk. There is no lace curtain. No dryers.
Nigel (8/5): great location and staff - good location in buzzy area great staff
Pascal (10/5): - Nice location in town, nice breakfast
Dominique (7/5): -
Mobychick (9/5): - Hyvä aamiainen hyvällä palvelulla. Henkiökunta järjesti myös taksimatkat kätevästi. Huoneet olivat tilavat ja ilmastoidut, oma parveke. Kauppoja ja ruokapaikkoja runsaasti lähistöllä. Oikein hyvä yöpymispaikka StJohnsissa.
Cumberbatch (9/5): -
Jenise (1/5): Horrible and anxiety provoking experience. - I made the booking and received 3 confirmatory emails yet when I arrived with a booking reference number I was told they were not expecting me and had no rooms. The supervisor checked on the system and said yes with the reference number they could see the booking but no room was assigned. I'm still waiting for the promised feedback on how this could happen. No communication to date. Very poor service inbywrms of booking, receiving confirmation yet upon arrival no rooms and not being expected.
Samuel (8/5): I enjoyed my stay and would highly recommend your hotel. - The breakfast was very good. Dining staff was excellent. The location is excellent, right in the heart of town, close to everything. The wifi was weak at times and didn't work on one occasion
Silvan (8/5): -
Emile (6/5): Quartier bruyant; pas de restaurant dans l'hôtel: Petit déj. microscopique - Petit déjeuner absolument squelettique. Pas le moindre beurre ou confiture pour aller avec le pain. La rue en dessous de l'hôtel est occupée par des bandes sonores (je n'oserai pas appeler cela de la musique...) à un volume inacceptable, ce qui empêche tout repos. Le site booking mentionne un restaurant qui n'existe pas (uniqement petit déj, squelettique -- voir ci-dessus). A 150 USD la nuit, on pourrait espérer mieux...
JOSE FELIX (9/5): Acogedora, el personal fue muy amable y siempre están pendientes de que te sientas a gusto en todo - Excelente desayuno, muy bueno el método que usan para preparar lo que deseas desayunar desde la noche anterior… 10 puntos por eso
Shantoya (9/5): I went there to get ready for my wedding I really did have a great time. - The property was quiet and very friendly I really enjoyed my stay The showers were a lil bit complicated
Elizabeth (5/5): It was clean. We felt safe. A good location. The hotel is in need of some repairs/upgrades . The bathroom was not ve - The location The staff being underwhelming
Auguste (7/5): -
Allister (5/5): No - Nothing The internet was not good
Sonia (8/5): Great for short stay. Great location. - The location was very central, with a lot of duty free shops and restaurants Need a little updating, but still a nice hotel.
Susan (6/5): Clean comfortable - Convenient to port
Bern (9/5): -
Ethlyn (9/5): -
Fabiola (9/5): -
Per (6/5): -
Sonia (7/5): Cheep and cheerful. - The location It is out dated, needs to be refurbished.
Lars (8/5): Perfekt - Alles
Timothy (7/5): It was good. I would return. - Location, breakfast, room size. Older fixtures, loud at night.
Edgar (1/5): VERY BAD - NOTHING TOWELS NEEDS MOORE BLEACHING, ROOM NEEDS MICROWAVE AND A PROPER REFRIGERATOR, BREAKFAST SHOULD BE BUFFET STYLE INSTEAD OF HAVING YOU TO FILL OUT A BREAKFAST REQUEST FORM AND SUBMIT IT THE NIGHT BEFORE BREAKFAST EVERY NIGHT. THIS THIS IS VERY STRESSFUL WHEN YOU WANT TO RELAX ON VACATION
Frantisek (7/5): -
Nina Salter (1/5): -
Marciano Francis (7/5): I enjoy the stay and the hospitality - The location was perfect There was not anything to dislike
Torres zamora (10/5): Increíble - La localización
Samuel (2/5): -
Juri (7/5): - Only location Only for 1 night stay,too old
Dwain Austelle (5/5): -
Yarvick (10/5): - Everything was great 👍 q
Christine Veronica (10/5): I didn't like that their are no canopy on the balcony.7 - I liked how clean the room was .the bed was Comfortable I had a great sleep food was good & staff were polite I will definitely go there again.
Jerome (6/5): - The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
casval (8/5): - Location
Cyrilene (8/5): - Location, friendly and helpful staff The chipped tiles on the stairs need to be replaced
Miguel (10/5): Exvellent - It is good More cute
Orlando (6/5): - .
Morton (4/5): - The staff was accommodating, but the service of the amenities was sub par
Chris (8/5): - Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Prem (9/5): -
michele (10/5): - Internet issues, the internet was down, which was very inconvenient.
Sophia (5/5): It was OK. - I liked the size of the beds. The cleanliness.
Solomon (8/5): - The facility/room showed signs of aging however, the staff were courteous and friendly. The room was quite spacious and housekeeping was obvious.
Seleen (8/5): - Close to shopping area
Karen (4/5): - Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged. Not a property I’d expect to see on Hotels.com
Marsha (4/5): - Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Agnes (8/5): Very good - Very goo Breakfast
Katie (7/5): Basic but clean! - Clean and functional with AC. Perfect place to stop for the night before getting the ferry to Barbuda. Basic, but clean. Friendly staff, good breakfast included.
Kendall (10/5): - I stay at Heritage Hotel because of the shops, the market and restaurants that are in easy walking distance to the hotel.
Vanessa (6/5): Pleasant - Due to the pre carnival's celebrations the music was that loud that I could not sleep
Rosalia (8/5): Great service but....... - Elevator did not work for 2 and a half weeks walking up to my floor was painful. The staff was great, great service they were really helpful. Great location near everything
Mitchell (8/5): Excellent hotel with great staff very friendly and helpful - Breakfast was delicious and it was great value and satisfying The location is where you would want to be as I is great for shops restaurants the market and shop are super easy to get to They are due a refurb or update of decore
William (6/5): - Is right in center town
Matthew (10/5): - Keep up the good work
Wendy (5/5): Good location for getting around the Island but didn't meet our expectations. - Breakfast was disappointing. Very little choice and the same every day. No Cereals or yougart and melon was the only choice of fruit available for 5 out of the 7 days. The location was perfect for getting around the Island but the hotel needed some renovation. The towels were grey not white and we were kept awake most night with loud music coming from the surrounding areas. So it wasn't really a comfortable stay.
Dan (8/5): Very good -
Punter (8/5): Very good -
Sharma (10/5): - Staying next to big banana restaurant was a plus
Ronin (2/5): - service very bad bad
Aniel (6/5): - -Elevator was broken. -They sell snacks, water, soft drinks, beers and wines and even a lunch pack. -Bed was good and AC worked well. -Location in city center
Samuel (7/5): Good -
Verified traveler (6/5): Good value but… - The hotel had an excellent location. The room was very spacious but the blanket on the bed was not clean and there was dark glue residue behind the toilet which leaked. Breakfast was good and the waitress was friendly.
MAVIS (10/5): - Location is amazing....right in the heart of St. John's. The hotel is quiet, clean and friendly staff.
Emeial (7/5): Good -
Sime (6/5): Pleasant -
Sandy (2/5): - Ok for location in the city
Martin (8/5): Staff were brilliant. - Hotel does not supply breakfast Nothing
Keith (7/5): As expeted - Both good in st Johns
Karen (7/5): Good, overall. - Most of the staff were friendly and helpful. The location is convenient. At night through the early hours, the car noise was unbelievable. Overall, the hotel needs some attention. The unused units facing the water are a total waste.
Sandra (8/5): Very good -
victor (10/5): - Great location if you take ferry to Barbuda
victor (10/5): - Great place especial if you take morning trip to Barbuda by ferry
June (8/5): Good location for on night stay after cruise - Friendly staff, good breakfast, old and tired but clean
Gabrielle (10/5): Exceptional -
Jewel (8/5): - Its convenient for last minute trip. Staff were friendly. Hotel can be renovated to update property but overall not bad.
Daniel (6/5): - Staff were helpful and good customer service. The room itself was OK very basic needs of a fresh decoration. Very out dated, balcony door didn't lock, room door didn't have a dead lock or a lock bolt just a privacy door lock. Door frame was chipped by previous DIY, door was very loose to the frame. Happy to stay there for one night to catch a cruise after delay but won't stay any longer than that. Local area was a ghost town but was told because its Sunday. Think area would be a ghost town if there isn't a cruise ship in port.