Ace Hotel Ben Thanh

Location: 100 Lý Tự Trọng, Phường Bến Thành, Quận 1, Ho Chi Minh City, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Health or beauty spa nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premier Deluxe Double Room With Window

  Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Quadruple Room

  Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• VIP room

  The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Triple Room

  Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious triple room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premier Deluxe City View Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Rozman (4/5): -
• Fadhilah (8/5): - Near by ben Thanh market of course.. when we check in the hotel was fully booked and we get free upgrade for the night. It was great and then next day we got our room and it was good everything is functioning.
• Michael Angelo (10/5): -
• BernardMj (8/5): -
• Tobias (5/5): Akzeptables Zimmer in HCMC - Wir buchten das Zimmer lediglich um vor unserem späten Abflug in HCMC noch einmal duschen zu können. Dafür war das Zimmer ausreichend. Das Zimmer war nicht sauber. Diverse Haare und Staub von vorherigen Gästen. Diverse kleine Insekten im Zimmer. Das Bad wies viele schimmelige Stellen auf. Safe ohne Anleitung und damit nicht nutzbar. Fernseher winzig. Wenig Duschgel/Shampoo im Bad. Sehr kleines Zimmer.
• Glenise (9/5): Hidden gem. - Hidden gem ..especially the VIP room. Loved the area. In amungst the hustle & bustle..close to money changeGold shop.just walking distance to Ben Thanh markets.. & lots of shopping Big plus. Love to be out & about.
• Czarina (10/5): -
• Czarina (10/5): - All is very good.
• Uyen (8/5): Can shut off but fridge to keep food in good station - Very good staff Bathroom Fridge is off when nobody at room
• Lan (1/5): Poor internet, the room so small, not clean, the bed is not comfortable - Nothing to say Not clean
• Muhammad Hafiz (4/5): -
• Diep (5/5): Tạm - Gần trung tâm Phòng nhỏ
• Bernice (8/5): - Great location
• Bernice (10/5): - So close to everything people very helpful & very friendly Nothing
• Bernice (10/5): - Value for money great staff very friendly Nothing
• minh (9/5): -
• Amin (1/5): Not happy with the room, - The hotel was close to market and other land marks. The room was not clean, it looked like it wasn’t vacuumed for ages because there was a lot of dust and hair on the floor. The bed sheets and blankets had marks on them. The matters was so bad, I almost sunk when I laid down you could fill all the springs.
• Thao (5/5): One star hotel - Perfect location The hotel was old and the room was smaller than advertised on website . The bedsheet had some black marks , one of pillow case had blood stain on it and both pillows had yellow marks all over , disgusting .
• Thi Thuy Trang (5/5): - Nil Hard bed and dirty towels and toilet papers not fresh
• Vinh (8/5): Okie -
• Aubert (1/5): Patética estancia: este hotel es un FRAUDE - Nada. Este hotel es un fraude. Ni por asomo el hotel esta como en las fotografías que publica. Nada recomendable. Habitaciones con parquet roto, duchas rotas, paredes manchadas, vistas pésimas a patios interiores con mucha suciedad y restos de basura. La segunda noche pagamos 8UDS de más para cambiarnos de habitación a una que estuviera en condiciones y la ventana estaba tapiada por completo por una pared (adjuntamos foto), literalmente tapiados estábamos, sin luz. En la habitación estándard, la primera que tuvimos apenas podíamos movernos, no tenía ventanas ni nada de ventilación. Era absolutamente un zulo. Al explicar al personal de recepción nuestro descontento nos decían que no había habitaciones disponibles. Al cabo de un rato después de insistir e insistir, nos dieron una pagando esa diferencia, pero con el hándicap de la ventana tapiada. No recomiendo que vayáis, es una estafa. Las fotos de Booking no cumplen para nada con la realidad. El hotel es viejo, sucio, dejado y sin ventilación. El personal, péssimo.
• Tuan (8/5): -
• Neo (3/5): Budget hotel - Good location - less than 5min walk to the Ben Thanh Market. Do not be fooled by the photos shown online, the actual condition of the room is far from what is advertised. The room is smaller than expected, the bed is extremely hard, and overall cleanliness is lacking. The walls are old and dirty, and there's an unpleasant smell coming from the toilet. This is clearly a budget hotel, suitable only for very budget-conscious travellers. I do not recommend it for families or anyone looking for a comfortable and relaxing stay.
• Latchoumi (9/5): - Proximité du marché ben thanh, bien placé, endroit confortable Rien
• Dung (5/5): - ở cũng tạm được, nhưng phòng hơi bé, giá như vậy so với phòng thì max giá giảm thêm
• Hồ (10/5): -
• chiu Ping (6/5): - 地點很方便 有些房客水準比較差很吵鬧
• Hai (8/5): -
• Lewis (7/5): Good -
• Benjamin (4/5): Great location. Terrible for everything else. - Location . The only thing good about this hotel is where it is. I would recommend this for a one night last resort stay only. It was about $35 Australian per night so you kind of get what you pay for. Says it's 3 stars, more like a 2 or 1.. 1. Photos are nothing like the room. Looks like a completely different hotel, it also says there's a restaurant for breakfast or some sort of breakfast option but there isn't. 2. We found a bed bug. 3. Everything was dirty including the floor and cups. 4. We had to change rooms because the first room was so bad. 2nd room only slightly better. 5. They asked what time I would arrive. I said about 5.30pm. We came half HR after that and they charged our debit card because they thought we weren't coming which led to an international fee by our bank... Which was the cost of one night stay in this hotel. This has never happened in my entire life anywhere in the world it has never mattered what time during the day we checked in they would never just automatically charge it and assume we're not coming they would at least send a message or just wait till midnight. 6. Went down to reception to request a towel while my daughter was in the shower I said can we have it soon she said yes housekeeping will bring it up. Never arrived. 7. How she still had stains on them they had been washed and were clean but just stained. 8. The air con in the second room we change to didn't really work that well we were still hot all night running it on highest. 9. They refuse to give you a second key card. If you want to run out and quickly do something you can't leave the air conditioning on so you come home to a sauna every time. 10. Bed and pillows uncomfortable.
• Mugilvannan (7/5): Good -
• Bijaya (5/5): Ok..ok stay in ACE hotel Ben thanah, ho chi Minh - The location of the hotel is excellent and close to many attractions. Walkable distance. Many indian restaurants around. Mosquitoes and cockroaches in the room. Unable to sleep properly due to mosquito biting. Staff was not cooperating. Not polite also.
• Sandeep (1/5): Terrible; would not stay here - Bad AC didn’t work, bathroom wasn’t cleaned, shower overflowed, no soap
• Naveen (8/5): Very good - Location was very nice
• Lee (2/5): Very poor - Handy location. The building is old and some very cheap and nasty renovations have been done. The towels provided in the bathroom were threadbare and the bath mat looked as though it had been cut in half. An electric jug was provided with no tea or coffee. The jug could onl be plugged into the socket by the bed as the cord would not reach any other sockets allowing the jug to be on a stable surface. The sheets on the bed had black spots on them that looked like mould stains after they have been washed. There were night roadworks outside the hotel, (outside of their control), until about 4am making sleep impossible and making for a more unpleasant stay
• To (3/5): Poor -
• Venture26994251505 (2/5): Terrible Stay - RUN AWAY ! We booked a room here from online travel agency and it not look even close as pictures, the best thing here is location. The room are super dirty (seem like they did not deep clean for so many years) our STANDARD room are not have any standards basis, hygiene = 0, toilet have sh*t when we open the bathroom and all dirty.
• Dariusz (3/5): Poor -
• Nenad (3/5): Poor - Position
• Austin (9/5): Superb -
• David (5/5): Was pk - Good location There was long black hair all over my bath towels. Only two small bottles of water provided. There is a kettle but no tea or coffee
• Martin (10/5): Exceptional - I enjoyed the area, close to the market and many restaurants I liked everything
• Zach (4/5): Disappointing -
• Tran (5/5): Not the worse hotel, good location - Location is good Not very clean, everything old and need upgrades, location is very good for the price, need better cleaning, need new sheets, new blankets.
• Kanhaiya (6/5): Pleasant -
• An (1/5): Bad - Nothing The customer service was really bad. The hotel was not clean and small. I called the hotel and confirmed that we would come around 3.30pm but they still cancelled our booking and explained in a very rude way they can only keep our booking until 3pm. We never experienced such a bad service in any hotel like that before. Please do NOT book this hotel and get trouble with it.
• Yousaf (10/5): i really appreciate and hotel room is very neat and clean -
• Julia (9/5): Highly recommend - Good, very closed to everything . Staffs friendly and helpfully Nothing
• Muhammad (8/5): Very good -
• Yane (8/5): Very good - for the room quiet clean room, bathroom is clean , and cleaning room and we request new towel everyday they provide well, location is very satisfying cause nearby central of everthing so we can go everywhere by walking . nothing
• Steven (8/5): Very good -
• Nga (7/5): Good -
• Ayunni (4/5): Disappointing - - .
• Candy (5/5): Passable - Great location for markets and eating out Very hard beds
• Shiloah (6/5): Pleasant -
• Seahawks1611 (9/5): Superb -
• Yen (10/5): Exceptional -
• Siwaporn (9/5): Superb - Very close to the market
• Seam (8/5): I am happy to come back again -
• Tu (5/5): Passable -
• Tiong (6/5): Expected at this price - Covenient The towel is with brownish stain.
• Ma (1/5): TERRIBLE BEDS WITH SERVICE TO MATCH - DO NOT BOOK THIS HOTEL. AVOID AT ALL COSTS. BEDBUGS AND BAD SERVICE!!! We booked this hotel after our flight to Saigon and we were looking forward to a restful night after a long day. We were given a room in the 3rd floor. We took a rest on the bed but upon checking, the bedsheets were stained with dirt and blood. After a while, our skin started to itch and we had red rashes all over our bodies. Afterwards, we saw bed bugs crawling all over the bed. See pictures for reference. We were not able to sleep properly all night. The next day, we reported the issue to the hotel but instead of looking at the problem, the receptionist named Bin told us to book a taxi, go back to the airport, and talk to the manager there. SO FREAKING RUDE. This is the worst experience I ever had in a hotel!!! And it ruined the first day of our Vietnam trip. I hope that no other tourist experience the horror we experienced at this hotel. So if you can, DO NOT BOOK THIS HOTEL AND AVOID AT ALL COSTS.
• Peh (8/5): Family stay. - The staff are very friendly and helpful, respond very fast when need help. Location near alot of amenities. Room is clean, big and spacious. Toilet WC flushing was not strong. Need to flush 3 or 4 times to clear. And the hot water take a bit long to heat up. But do comment to the hotel staff and manage to solve it.
• Tekriwal (9/5): Superb - Hotel is in good location. Overall experience very good
• Nan (8/5): Good for value - Value for money Stall can be friendly some more
• Jack (6/5): Pleasant -
• Thi (6/5): An unpleasant staying. - Not much for me to like this hotel. Too noisy in the evening due to the noise from live music from the next pub, noise from the 4 air conditioner units which were located right at the front window so we can not sleep. The bath room full of mould, please refer to the photo. Totally it is unpleasant staying. The bath room has only bath tub which is too high, (no shower area) it cause unsafe for elderly people too get in or out, especially when we get wet after taking bath. Toilets paper rolls are the cheap quality, yellow stain look like it was wet then dried and reused.
• Eoin (6/5): Pleasant - Staff were amazingly friendly and always there to answer questions, also helped me print boarding passes free of charge. Bed was very comfortable, nice bathroom too. Noise from the music in the bars next door was unbearable. No coffee in the room, only a kettle. No spa, no restaurant. Thin, cheap towels. Hairdryer not working.
• Jenny (9/5): Great location, close to everything. Lots of the best street food vendors and restaurants outside or just meters away fr - Great location, close to everything. Lots of the best street food vendors and restaurants outside or just meters away from the hotel. Staff very helpful. I was worried after reading some reviews, but we had a wonderful stay. Definitely would recommend.
• Yevhenii (7/5): Good - Location. Bathroom. Amenities. Hairdryer Not very clean. Old.
• Shahir (9/5): Superb -
• Glenn (6/5): It was fine thankyou. - No Breakfast was included. So we had to eat out, and I wasnt happy about this. The room was smaller than the pictures on booking.com. I dont think we got the room I booked. The size of room was a bit small and cramped. Should of been upgraded to a better room. There was no window for fresh air.
• May (1/5): THE FRONTLINER IS SOOOOO RUDE. SHE'S NOT ACCOMODATING, ALL YOUR ? WILL NOT BE ANSWERED INSTEAD SHE W - LOCATION IS GOOD THE ROOM HAS RATS. VERY NOISY AT NIGHT BECAUSE THEY SEARCH FOR FOOD.
• Mabel (2/5): Very poor - Location Not clean. Noise. Bathroom accessories not good. Small room. Not safe
• Patricia (6/5): Pleasant -
• Cuc (1/5): Don't like - The room very poor , unexpected as displayed None
• Joseph (6/5): Pleasant -
• Mohd (1/5): Bad -
• Maria (7/5): We hope to see the staffs meet their guests with a smile and please be more friendly - The boss is very friendly. We get our room very quickly The staffs at the reception is not friendly.she’s not helpful or smileys.
• Anonymous (9/5): Next time I will visit - The hotel is located in the center of District 1. It is very convenient to travel to eat, drink, and shop. Lovely and neat hotel. Enthusiastic friendly reception staff. Next time I will visit
• Pal (2/5): This is my second time to follow from booking.com but all disappointed ☹️ - I very disappointed about this hotel , booking.com should more take care about the rate and the exactly room as the same . Not clean , small , and the building of the room are super old and broken
• Reuben (4/5): Cheap hotel in a good location - Good location in the city centre near tourist attractions, restaurants and shopping. Ben Than market around the corner Cheap hotel so do not expect too much. You get what you pay for. Reception not very helpful. Room had window that looked out on drainage pipes and electrical cables. No view, fresh air or daylight. Rooms are not sound proof as stated.Housekeeping very noisy and their equipment trolley were blocking the passage way the entire time I was there. No specific room for their stuff.
• Latifah (10/5): Exceptional - clean none
• Veeresh (7/5): Good -
• Barbara (8/5): Very good - Excellent location, clean and tidy, but very small room. Room size was small.
• Naomi (7/5): Good -
• Thy (8/5): Very good - Convenient location With breakfast
• Charif (2/5): Very poor -
• Uzziel (5/5): It was an affordable hotel, however, room stinks we had to buy an air freshener - Good location Cheap The room stinks
• Bernice (10/5): Exceptional - The location staff helpful & friendly
• Phan (5/5): Passable -
• Bernice (10/5): Exceptional - Room was great very clean awesome little hotel very helpful staff will book again
• Chloe (1/5): Bad -
• Peter (8/5): Very good - Great value and helpful staff Not perfectly clean, but definitely acceptable for the price I paid
• 759eleanore (2/5): Avoid!! - Giving one star is generous. This hotel looks nothing like it’s photos, no natural light, hard mattresses, stains on the sheets while being plagued with mould and mosquitos. Our final night here we not only heard but saw a rat climbing up the wall. We politely reported this to the receptionist ‘Trung’ who was incredibly rude and unprofessional. He laughed at us, refused to apologise and claimed we were lying even after he himself heard the rat(s) and saw the droppings in the room. We simply wanted a refund so we could look for a hotel room elsewhere to which he refused claiming we were checking out late although checkout was not until the previous morning. He made us feel extremely uncomfortable sighing, rolling his eyes and staring at us without responding when we tried to engage with him. Overall very poor experience, avoid at all costs
• Khan (8/5): Very good -
• Azmiratul (7/5): Good -
• Molly (9/5): Superb -
• Farah (6/5): Good enough for short vacay - Good for the price. The hotel is near to ben thant market. Comfort: 6.5/10 Cleanliness: 6/10 Facilities: 6/10
• Michael (5/5): Passable -

Photos