SAN MARCO JOY by LionHost

Location: San Marco Calle Carro 1642, Venice, it

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Free wired internet
• Internet access

Rooms Available

• Appartamento

  The apartment features 1 bedroom, 2 bathrooms and a kitchen. The apartment's kitchen is available for cooking and storing food. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom
  • Kitchen
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Janet (5/5): Close to some main attractions - Windows allowed fresh air and daylight Washing machine did not work. Downstairs front door did not close No sheets for the sofa bed Small kitchen
• Csabi (10/5): - Számunkra tökéletes volt az elhelyezkedés, minden közel, rendes, nem zajos környék. Tiszta az apartman is, számunkra nagyon előnyös volt, hogy nem.kellett személyes találkozó a kulcsok átvételéhez. Mintha haza mennél. Nem volt ilyen
• Lucy (10/5): -
• Judit (4/5): I would never go back to any of Thomas' apartments - apparently he maneges 40 in the city. - Only the location Thomas, whom we never met, was rather rude in our correspondence, required tons of stuff, including portraits of us with our ID card in hand.... and had a lot of instructions about cleaning the kitchen, taking the garbage to a boat etc. whose breaching would result in fines..... while the toilet did not flush (I had to make the faeces pass through by using the toilet brush), the bed was full of sequin from possibly the last New Year's celebration (meaning it was not cleaned), some of the the kitchen utensils were dirty (see the pix), and the lock of the entrance to the building never works, so people used the little anti-chamber as a toilet! Thomas never answered to our complaints, never fixed the doorway etc.
• Alexandre (8/5): Buena apartamento muy céntrico - La ubicación y la amplitud del apartamento en general.
• Angelina (9/5): -
• Vitor (8/5): Great time in Venice, would come again - Great location. Spacious apartment. Two bathrooms plus a hairdryer. Plenty of towels. Happy to do the waste, but needed clearer instructions as to where to take, as the map that was on the link was a little confusing. Luckily we found some friendly dustbin men. Also a handle on the frying pan would be helpful
• Aleksander Tareev (3/5): - maybe location The apartment was very old and worn out. The floor was ver dirty. There weren't enough dishes. All equipment is either worn out or broken. On the first day of our stay we had no hot water. It's impossible to call the owner. In a message through Booking, the owner suggested we fix the boiler ourselves. But he didn't offer a refund for the poor service. As a result, our first day felt like we were at a train station. If you're traveling from far away, keep in mind that you might not be able to shower. You'll receive check-in instructions, threatening fines for all possible mistakes. These same instructions are posted in the apartment.
• david (8/5): -
• olivier (8/5): Très bon séjour - Emplacement idéal pour visiter Venise Appartement confortable Très bonne communication et hôte très réactif Manque peut être des verres pour déguster un Spritz
• Elisabetta Francesca (7/5): - La casa è molto bella, comodissima per raggiungere i punti di attrazione e anche abbastanza comoda per arrivare ai Vaporetti. Non mi è piaciuto per niente come è stata gestita da parte del proprietario il mio pre e post soggiorno. Avevo prenotato con una mia amica ma purtroppo è stata poco bene e non poteva soggiornare, ho rischierato la cancellazione gratuita dato che c'era la possibilità di farlo con la motivazione di malattia. Ho scritto al host e mi ha detto che se non fossimo andate avrei dovuto pagare la stessa somma versata per il soggiorno, volevo mediare dato che era tutto dimostrabile con certificati medici. Ovviamente non è stato possibile annullare quindi mi sono recata da sola. Ho dovuto fare la registrazione su un sito tramite un link che mi mandarono, c'era scritto che il soggiorno era pre due persone quindi la tassa di soggiorno e l'ingresso a Venezia erano per due persone... ho provato a contattare il proprietario ma non c'è stato verso di ricevere risposte telefoniche quindi ho dovuto per forza registrare per due persone (per entrambe per persone ho messo i miei documenti). Una volta finito il mio soggiorno ho ricevuto i soldi della cauzione ma nonostante io avessi fatto presente quanto detto non ho ricevuto i restanti soldi versarti anche per la mia amica. Oggi ho scritto al proprietario per farglielo presente e dopo avermi detto che avrei dovuto scrivere e non chiamare perché quel numero era solo per una che di whatsapp mi ha restituito gli 8€. Questo per dire che non c'è stata comprensione e vorrei aggiungere che per poter migliorare la comunicazione con chi alloggia serve obbligatoriamente un numero di telefono magari lo stesso per poter parlare telefonicamente.
• Robert (10/5): Amazing location! So close to piazza San Marco and such a good venetian art vibe! - Amazing location. Spacious and super comfy apartment. Very communicative host.
• Andrade (10/5): -
• Yesi (6/5): Buena ubicacion pero demasiadas reglas. - La ubicacion es perfecta. Aunque venecia es pequeña la ubicacion del lugar ayuda muchisimo La comunicacion con el encargado fue dificil al momento de llegar, tenia dudas de hacer un deposito tan alto comparado con el tiempo que estaria en el lugar, todo era a traves de mensajes de texto, me indicaron que la forma de ingresar me llegaba a mi correo electronico, la cual nunca la recibi. No podia manipular la calefaccion y senti mas frio cuando estaba dentro del apartamento que cuando estaba afuera. Tienes muchas indicaciones si vas a cocinar y las basuras si bien por ser venecia se debe tener esto en cuenta. Pero si no quieres encartarte con temas de basura, deposito de dinero y demas aconcejo hospedarse en un hotel pero si no te importa sacar la basura y pagar el valor del deposito el apartamento es para ti. Ten en cuenta que tipo de persona eres al momento de hacer la reserva.
• silvia (8/5): -
• Adrien (7/5): - L’emplacement et la propreté du logement et la réactivité de l’hôte.
• Dmitrii (10/5): Отличная локация - Супер
• Aleksandra (10/5): It’s a super place, already recommended it to my friends and family. - -a lot of space and light inside as for Venice -comfortable bed -perfect location -two bathrooms, no problems with warm water or showers -nice and warm despite November -silent I would complain a little about the fact that I couldn’t leave the trash in apartment, although I was lucky to find men collecting them on the street (on Sunday!)
• baldin (8/5): -
• Roger (9/5): Great apartment for enjoying the heart of Venus cr - Very well located close to St Mark's and vaporetto stop. Rialto also nearby. Comfortable, excellent facilities. Quiet despite being in the centre. Lack of outlook, but fine if you want to get straight out into the streets
• Veronica (3/5): Professionalità.. portami via! - La posizione ottima vicino piazza San Marco. C'è un elenco di cose che non ci sono piaciute. Innanzitutto, per carità non dico di farmi trovare pranzo e cena...ma quantomeno una bottiglia d'acqua in frigo. Ovunque sia andata, anche per quanto riguarda gli appartamenti, ho trovato qualcosa per la colazione, la macchina del caffè e l'acqua. Quì il nulla più totale, nemmeno una semplice bottiglia d'acqua. Inoltre, se alloggio per due notti e 3 giorni mi aspetto almeno di trovare le asciugamani per due giorni, invece no, per un solo giorno...avranno voluto risparmiare anche su questo. Il portone del palazzo poi, talmente vecchio e malandato che bisognava spingere con veramente tanta forza per aprirlo, e non è scontato che tutti ci riescano. Infine, per ultimo ma non come importanza, ho gentilmente chiesto se potevo, dopo il check out, lasciare le valigie per sole due ore. Check out alle 10:00, il check in non avviene prima delle 15:00...mi è stato detto di no perché dovevano arrivare altri ospiti. Le valigie saremmo andati a riprenderle per le 12:00, in largo anticipo rispetto al check out dei nuovi ospiti, bastava lasciarle in un angolo e non avrebbero dato alcun fastidio in quelle ore in cui sicuramente avrebbero fatto le pulizie, ma non c'è stato verso...e posso assicurarvi che io viaggio tanto, ed è una cortesia che mi è sempre stata fatta. Quando ho fatto notare, giustamente, che avrei tenuto conto della cosa (se hai a che fare col pubblico devi ben sapere che è nel suo pieno diritto valutarti sia in positivo che in negativo) sono stata aggredita verbalmente tramite messaggio dal proprietario...insomma, grande professionalità semplicemente perché gli è stato detto: "Va bene, ne terremo conto." Mi aspetto già che verrò aggredita anche in risposta a questa recensione...
• Amandine (8/5): Parfait pour découvrir Venise ! - L’emplacement est parfait : 2 min à pied de la place San Marco. L’équipement était aussi très bien. Nous n’avons pas tout utilisé, juste de quoi faire du café le matin avant de partir. Les instructions pour arriver et pour le check-in/ check-out étaient claires et précises. Nous avons reçu un message pour prendre de nos nouvelles et vérifier que tout allait bien pendant notre séjour. Bref : nous recommandons cet appartement à 100% ! Tout était très bien ! Nous aurions aimé que l’heure butoir de check-out soit un peu plus tardive, vers midi, mais nous comprenons bien que le personnel de ménage a besoin de temps pour préparer l’appartement pour les suivants.
• HUMBERTO (9/5): FANTÁSTICO!! Volveremos sin duda!! - Todo!! Ventanas insonorizadas, aire acondicionado, TV moderna, cocina nueva, 2 BAÑOS COMPLETOS, muy buena ubicación etc… Muchos trastos de cama de invierno que ocupan todo el armario, tuvimos que sacarlos para meter nuestra ropa, pero sin problema!!
• Oana Maria (8/5): -
• Paloma (8/5): First door dificult for open - Space apartments Rules
• Anna (6/5): To have amazing memories from Venice, it’s better to book another apartment. - The location is just few minutes away from San Marco square. The owner answered all our questions and requests very fast. The apartment is without any renovation, stinking and old. I had a feeling, what grandma, who lives there, will be back from her grocery shopping any minute. The owner has very strange rule: you are not allowed to cook fish in this apartment. I stayed in Venice many times (in newly renovated apartments and Palazzo) and no one had that rule! At night you can hear how people snore at the next apartment.
• Zsófia (7/5): - Jó elhelyezkedés, kellemesen elfért 3 ember és jó, hogy 2 fürdőszoba volt. Koszos volt és a szemetet is nekünk kellett elvinni..
• Regina (10/5): Will come next time - All good
• Darryl (8/5): Excellent - Location was brilliant All good
• Mg (1/5): Extremely disappointing considering the fee charged. - Not applicabke It was difficult to get into the property. We arrived late and it was not possible to contact host as unavailable we were lucky that a local assisted us to get in. Sometimes code would not open the apartment door. No hot water and flow almost a dribble. The washing machine was out of the ark!! Hall way dark and dingy.
• Brian (2/5): Worst check out ever - Clean and had everything Worst check out experience ever. The landlord changed the door code before checked out so had to wait for 2hrs calling and messaging to be able to enter the apartment to collect my bags. I almost miss my flight for this.
• Syed (7/5): Everything was good but host gave hard target to travelers - Kitchen was perfect Location
• Ana (7/5): Good - Good location, quiet street. There is everything for preparing your meals in the kitchen, new and clean dishes. Clean towels. It was a bit cold to sleep in the apartment in December, heating was low and you can not adjust it. The blanket was thin, not suitable for winter. You need to wait quite a long time for the hot water and then it constantly switches to cold. That might not be an issue in summer, but in winter it was a disadvantage for me. In the reality the apartment is much darker than in the pictures.
• Karen (8/5): Excellent location, nice acomadation - Clean , good facilities Sometimes a little noisy from the street
• Andrew (9/5): We had a great time. - The apartment was clean and fully equipped. Whilst close to San Marco it was quiet and calm being in a side alleyway. An excellent cafe across the way became our breakfast venue and there were a number of good restaurants in the vicinity. Nothing.
• Naveen (7/5): Good - Very good location and very helpful staff. Instructions were clear and self check in was very easy. I would recommend this for younger people, maybe not so much for family. Apartment was on second floor, so we had to carry suitcases up stairs which was hard work. Also the AC wasn't working properly and we didn't have hot water for shower the second day. Maybe we didn't understand the way to operate theses things.
• Christina (9/5): Excellent location - Location excellent.... Hot water kept turning to cold when showering. Could not enjoy a shower.
• Melinda (5/5): Passable -
• Hidenobu (7/5): So&So - Location was just where we wanted to stay Hot water supply was not what we expected. We had a hard time to take shower
• Joana (6/5): Good location but many minuses - The appartement has a very good location and has two bathrooms! I will also add that the manager is very responsive. The appartement is not quite exactly like in the pictures: it feels a bit suffocating because of lack of light, low ceilings and old furniture. The beds were quite uncomfortable. A major inconvenient: We had to wait A LOT for the water to heat up in the bathrooms, which was a big minus for us, especially when being with a toddler! Also, receiving very often the automatic messages about fees if you dont clean the room, and don’t throw away the garbage, makes you feel unwelcome… While I understand that it’s Venice and garbage can be an issue, never ever have I been asked in other places - in Venice- to throw away my garbage. We ofc did it, but with luggages and toddler on bridges… good luck!
• Costa (3/5): If you want to fill not welcome stay here. - The location Old furniture, uncomfortable bed. There are penalties for everything, they are constantly sending emails whose content is less than pleasant. Their main objective should be to provide well-being to their guests, however they cause stress and discomfort. It was the first time I felt like I wasn't welcome in the accommodation.
• Kay (10/5): Exceptional -
• Chrystian (4/5): Disappointing - Only good thing is location, it is excellent. Also the price was also ok. From the terms and conditions of stay (They did not charge me): 1. 300 euro penalty fee for lost key. Seriously 300 for old key that you can copy for 15 euros. I think they simply want to make money this way. 2. 35 euro penalty fee for "dirty kitchen" 3. 30-50 fee if "host need to come to the apartment" for checking in/other issues. Tons of other fees. Also apartment looks old and dirty, the shower is either boiling hot or cold and there is no pressure from the cabin head. The dishwasher wasn't working correctly. Checking checkout is done online.
• Claudia (7/5): Good -
• Karlie (10/5): Our favorite spot on the trip! - Location was perfect! N/a
• Roman (9/5): Superb - Apartment in the very center. Very convenient location. Clean, has everything you need for a long stay. The sofa is not very comfortable to sit on. The stove did not always light.
• Kevin (10/5): In the heart of Venice, where better to be - Wow, this was perfection for a trip to Venice. Right in the thick of it with everything you would ever need at your fingertips. The apartment was spacious, well fitted out, and comfortable. Outside the door were shops, restaurants, ice cream shops, coffee shops, pizza, and so much more. After being let down at the last minute by our original choice (booked 4 months in advance), I fell upon this real GEM and snapped it up as soon as I saw it. It was a real home from home, and the location was far better than it could be hoped for.
• Bert (9/5): Superb -
• Jessica (7/5): Good -
• Gerald (10/5): great apartment in central Venice - super convenient to everything? the sleeper couch was not very comfortable.
• Ricardo_magalhaes (8/5): Nice apartment, excellent location - Amazing location and apartment is cozy. Size is nice and worked just fine for me and my partner. Shower. Too moody, hard to control temperature. This was the only downside, to be honest.
• Sebic (2/5): To big price for this money, wi-fi is terrible I am not recommend this apartment for other people. - Just location. The apartment in real is not even close like in live. Everything is to old, painted who know when last time. Wi-Fi connection is terrible, almost newer worked. Because my work I was must go in caffe to finished my job. We decide to give more money for this apartment but in this case I was totally disappointed. We didn’t got code of main door I must to contact agency and wait almost 30 min in front of the door and spend money from my personal phone because is roaming.
• Sheryl (10/5): Exceptional - SMJ is convenient to waterfront, and many restaurants. It was easy to access water taxi back to train station. San Marco Joy is a nice apartment. It accommodated my husband and me, and my 2 young adult daughters just fine. Sheets and towels were fresh and soft. We appreciate being able to drop our luggage off at the apartment while it was being cleaned so we could begin exploring Venice.
• Sergio (9/5): Perfect stay - Perfect location to discover Venice, surprisingly calm despite being just a few steps away from Saint Marco square. The owner was very responsive and solved all our queries in a matter of minutes (except for an issue with booking.com's message system). You'll find all you may need for a short stay: fully equipped kitchen (including salt, olive oil, etc.. nice detail!), washing machine, hair dryer, different pillows, etc. There are even two full bathrooms. The apartment is dark during daylight hours despite being in a second floor, but given how narrow most streets are in the center of Venice this is quite understandable.
• Roxana (9/5): Superb -
• Agnieszka (9/5): Superb - Localisation of the object is perfect for sightseeing and transportation to other parts of Venice and islands. The apartment itself gives the feeling and atmosphere of this wonderful city. The problem is with the fridge. It is not properly mounted, because heat generated by the engine cannot dissipate. There should be some apertures made at the fridge back in the fitted kitchen. Otherwise, there is a danger of fire.
• Marta (7/5): Good -
• Marc (4/5): Une honte - Réservation en famille pour 4 le 25-27/07/21 Une chambre séparée et deuxième couchage sur canapé lit Le matelas sale et souillé Pas de house de couette / couette sale Appel hôte plusieurs fois aucun retour Appel Hôtels.com + chat: aucune assistance PUNAISES DE LIT / BED BUGS De nombreuses piqures sur le corps Obligé de traiter à la crème cortisone Aucune assistance / Aucun retour : une HONTE

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