Victor Apartment by Mamo Florence

Location: 34 Via Guelfa, Florence, it

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Process in place to check health of guests
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 4 beds.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Socket near the bed
  • Fire extinguisher
  • Key access

Guest Reviews

• Rosario (9/5): -
• Fiona (9/5): -
• MUHAMMAD AZIM (7/5): I like everything about the apartment but please be more informative about luggage service. - The layout is very nice. The white rustic interior design giveaway calm vibes. No elevators. Family with toddlers, infant and elderly people will have a hard time coming up to the apartment which is located on the second floor. This is a thing you must highlight on your page in booking.com. If there’s no elevator, then have your staff/employee on standby for luggage service, we are willing to even pay extra for this service. List out any service that requires extra charges including baggage service and also please mention that we have to book or inform earlier for baggage service. When people are tired and desperate they are willing to pay, like I did.
• Azu (10/5): - Estaba muy céntrico, cerca de la estación de tren, cerca del Duodomo, de la galeria de la Academia, de la galareoa de lis Ufizzi...muy buena situación. Es muy amplio y tenía todo lo necesario. Por decir algo, el olor a humedad, aunque se entiende puesto que es un edificio antiguo.
• Benny95 (7/5): Ottima posizione - La posizione, la comodità dei letti Riscaldamento non molto funzionante, (abbiamo avuto freddo la notte), l'acqua calda usciva dopo un po' M
• Fabio (4/5): - Localização O chão estava muito mal limpo. Máquina da loiça estava avariada assim como a caldeira, não tínhamos água quente várias vezes e mesmo após insistência só na hora antes de fazer o check out é que admiriram que a caldeira tinha um problema. Não é aceitável.
• Thomas (10/5): -
• Rančić-Đorđević (1/5): - The location is the only redeeming quality of this place. We booked it specifically for the garage, but what we thought would be a plus ended up being its biggest downside. Our car got scratched in the garage, but the garage staff refuses to accept responsibility. Fortunately, the damage isn't extensive. The apartment description claims there are two bathrooms, but one is completely unusable and can't even be called a proper bathroom: it has no door, and the walls are transparent glass. Furthermore, to get from the second bedroom to the bathroom, you have to cross a hallway that is 7-8 meters long, going through the living room and the kitchen, which is very impractical. The entire accommodation also smells strongly of mold.
• Gianpaolo (9/5): Ottimo - Appartamento pulito e molto accogliente
• Iannone (1/5): -
• Celia (5/5): - A localização é ótima ,apartamento espaçoso. Infelizmente havia percevejos...sou alérgica.Todaa mordida e empolada.O manager foi extremamente atencioso fez o cancelamento sem ónus. Porem tive de mudar de apartamento a noite e apressadamente!Atendente pouco simpatica.
• Peter (9/5): - Die zentrale Lage in der Stadt.
• tsairidis (10/5): - Εξαιρετική τοποθεσία. Άμεση εξυπηρέτηση ,για κάθε απορία ή βοήθεια που χρειάζεσαι.
• María del Carmen (6/5): - La ubicación El techo de la habitación principal tenía manchas negras, todo indicaba que era moho 😏
• Josip.B (3/5): - Lokacija The apartment was disappointing. It wasn’t properly cleaned and there were visible mold spots on the walls. The only real advantage is the central location. For this price, I expected something at least decent. We chose this apartment specifically because it is in the city center and offered free parking. I even sent a message in advance saying we were coming with two motorcycles. When we arrived, we contacted the host and were directed to a public garage they “cooperate” with. But once we got there, the garage refused to accept motorcycles. We contacted the apartment again, and the host started making excuses, saying that the free parking was only for cars and refusing to help solve the problem. He also said that we “didn’t pay a cent” for parking anyway. In the end, we had to deal with everything ourselves. We booked and paid more for this apartment specifically because it included free parking, yet we ended up paying an extra €90 for another garage. Very disappointing experience.
• Maria Jose (1/5): Asqueroso - La ubicación. Es terrible. Las fotos no hacen justicia en absoluto a lo que te encuentras cuando llegas y para demostrarlo adjunto unas cuantas. El lavavajillas destrozado, la nevera tampoco funcionaba, el agua de la ducha congelada y la calefacción no funcionó hasta el segundo día. El baño principal con la puerta estropeada que no se puede cerrar y el del dormitorio sin puerta. En las almohadas había bichitos todas las mañanas y las escaleras del edificio llenas de basura de día y de noche. Informan de que no hay ascensor pero se les olvida decir que las escaleras son un auténtico peligro. El apartamento estaba sucio (incluso las papelera de los baños estaban llenas) Cuando llamé para pedir una solución me explicaron que en toda la ciudad había un corte y que por eso no funcionaba la calefacción. Genial, haré como que me lo creo pero entonces no debieron habernos avisado o al menos habernos dejado una manta extra!??? Pague por un apartamento con lavavajillas, calefacción, nevera y agua caliente y no tuve nada de eso. De hecho no había ni cubiertos en la cocina. Una auténtica estafa.
• Anna Maria (7/5): - Posizione e spazio Il bagno in camera con parete trasparente: tutto, ma proprio tutto a vista. Impianto elettrico a vista
• AlSherif (10/5): - Nice and spacious in very stylish high class spot of milano. I loved that the area is not touristy. Nothing
• Rosa (6/5): Necesita una mejora en las instalaciones de agua y luz - Es coqueto y está bien ubicado. Ante cualquier problema acuden casi de inmediato la instalación de la luz y del agua son muy deficientes. El lavabo del dormitorio principal tenía fuga y no se podía utilizar y la instalación de la luz deja mucho que desear. Cuando lavabo luz está apagada no funcionan los enchufes
• Irene (10/5): - They have a Customer Care service line where you can call at any time - really efficient. This was of great help. The parking service was also very useful and organized. If you don't have an italian phone, check-in might be difficult. You need to be able to make calls.
• Niki (9/5): Brilliant location in the heart of Florence with wonderful places to eat close by. They La Boheme for great pasta and wi - A great location sector everything. Very comfortable well designed rooms with modern bathrooms. We loved it:) No issues. There are stairs but this was well advertised so we knew ahead.
• Sara (10/5): Excelente ubicación, limpieza y confort - Limpieza, ubicación
• Mais (5/5): - Местоположение. Комары. Крутые лестницы.
• Bettina (9/5): -
• Vito (10/5): - Appartamento bellissimo ultra moderno confortevole e dotato di tutto. Il tutto pulitissimo e posizionato in centro vicino ad un utilissimo parcheggio
• andreja (10/5): -
• Morgane (8/5): Très bien. - L'appartement est idéalement situé au centre de Florence et il est aussi très calme et confortable. Le garage est très distant de l'appartement (25 minutes de marche).
• Róbert (10/5): -
• Daniel (2/5): - Great location but poorly managed property So many problems with this unit. 1) dishwasher broken…not fixed during our stay. 2) Power went out and we lost all the food in the fridge, I tried to reset the breakers in the apartment but told to go to the buildings main electrical panel and reset breaker. They didn’t want to send anyone to help. Also I’m not comfortable messing around with the entire buildings electrical panel, not my job as a paying guest. 3) lack of response to messaging inquires 4) false advertising on included car parking…, When I booked it said valet parking but in reality it was shuttle parking to an offsite garage 20 mins drive away or 1 hour walk. Plus they charge 10 euros each time you need a shuttle. Extremely inconvenient…wasted 2hrs of our vacation time and 20 euros per day. There are 3 other garages within easy walk from the unit…you would think they use them. Ended up using nearby garage even though when I booked parking was “included”. 3) very slow internet and sometimes didn’t work 4). No hot water for part of our stay… 5). Weird chlorine smell that we had to open windows to vent because it burns your eyes and throat. 6) two of the kids got a rash and we found bugs on the bedding (bed bugs?)
• Martin (10/5): - Poloha v centru města, všude je to kousek pěšky. Parkování v ceně!!! Na snídaně doporučuji navštívit pekárnu Forno Vecchio, pár metrů pěšky. nic mne nenapadá
• Ramirez Navalon (10/5): -
• Fany (10/5): - Très bien
• Srinivasan (6/5): -
• Marjan (10/5): Exceptional -
• Pavel (8/5): Very good - The location is really good, everything is in walking distance. There were constant issues with the showers, in many occasions not having hot water. The sofa bed was really uncomfortable.
• Ramona (9/5): Great appartment close to everything - The host was very responsive and remotely opened the building door for us close to midnight, as we arrived by train. The place is clean, big, AC and hot water. About 15 minutes walk from train station. Less than 10 minutes from the Market, Medici chapels and Florence Duomo. In our master bedroom, the shower / bathroom wall was made of glass and could see everything from the bed. Also no bathroom door. I'm sure some people are into that, but it wasn't for us 😂 we had to go use the 2nd bathroom, thank God for a second bathroom
• Lopez (3/5): Poor - 'the location Dangerous stairs coming into the buildings very dangerus.it looks like a spook house no ligIhts dangeros inside wood 1small step the mini 2nd floor I almost fell not recommended 100% \
• Andy (9/5): Beautiful apartment. Good location near the central market - Modern, spacious lovely Ceiling leaking by single bed during rain storm
• Ausberto (10/5): Exceptional -
• Zheng (4/5): Disappointing - After I completed the online check-in as required, the landlord did not provide me with the check-in instructions in a timely manner, which resulted in the five of us wasting two or three hours dragging our luggage downstairs in the hot summer without being able to store our luggage and having nowhere to go, which ruined our mood for the whole day.
• Jomana (8/5): Staff very sweet. They were accommodating and they allowed us to leave our luggages there till it was ready - It was close to everything It didn’t have an elevator
• Kodchanipa (9/5): Very large room. Clean and comfortable. Quiet and well maintained. - Clean and cozy. Check in
• Deidre (10/5): Beautiful Modern apartment, spacious and great location to all the highlights of Florence. - Beautiful apartment, very spacious and well designed. Great location
• Yi (10/5): Great experience, would love to comeback again! - great location, the rooms are beautiful and very clean. It would be nice if some design changes were made, such as adding extra hooks to hang towels in the master bathroom. Also, the shower in the master bathroom is leaking water into the bedroom, so we all had to shower in the other bathroom.
• Dominika (4/5): Disappointing - It is manageable T he stairs to the apartment were really steep. The master bedroom must have been painted just before arrived, the chemical aceton smell was so bad we had to sleep on the couch in living room, it caused headaches. The light switches shine blue light that you can’t turn of. In the other bedroom the light switch is right next to bed, I couldn’t sleep because of it. Sinks are not finished. In the master bedroom is really weird picture with Mary and Jesus that could be camera. There are no hangers for towels. Toilet in master bedrooms bathroom has no doors, it’s open, you can see it from every angle. In conclusion it’s not practical and it’s not worth the money.
• Karen (6/5): We tried to make the best of it. - located within walking distance of train station and many other attractions. There was no place to hang your clothes or even a stand to put your suitcase on. Only a couch for 4 people to sit on. There was a microwave stored on a top shelf where there was no outlet. Unable to get it down. and if we had no place on counter to sit it to plug in. Only one set of towels for an entire week. No elevator so moving heavy suitcases on old stone steps was very challenging. Shower handle and bathroom door knob fell off repeatedly. Only 4 small rolls of thin toilet paper provided for a week stay. The humidity levels were very high and it was impossible to dry anything.
• Nikou (9/5): Superb -
• Claire (8/5): Very good - Modern apartment in a good location. Very helpful staff responding yo enquiries quickly. Just a few little things that if sorted would improve the stay for others. Shower controls lose and temperature control difficult, shower off main bedroom had no power. There is no where to hang towels.
• James (9/5): really enjoyed our stay. - spacious and plenty quirks and different areas really nicely set out. showers weren’t the greatest ever but still done a job.
• Julia (5/5): was not what I expected and will not visit again. - good location The master bedroom had carpet which is old fashioned and not good hygiene, no hangers for the towels and not enough shower gel or shampoo for 4 nights and days! the building entrance smelled very bad and overall would not recommend to anyone 😟 I asked for extra pillocases and never got a reply from the staff!!!

Photos