Seven Boutique Apartments Cancún

Name: Seven Boutique Apartments Cancún
Address: Av. Bonampak 52-01, SM4-M10, Cancun, QROO, 77500, Cancun, MX

Location: Av. Bonampak 52-01, SM4-M10, Cancun, QROO, 77500, Cancun, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Escape to the ultimate getaway at Seven Boutique Apartments Cancún, where comfort meets convenience in the heart of this vibrant destination.

Luxurious Accommodations
Indulge in one of our 31 stylishly appointed guestrooms, featuring heated floors, Smart TVs, and memory foam beds adorned with premium bedding and plush down comforters. Each room is designed for your utmost relaxation.

Recreational Haven
Take advantage of our stunning outdoor pool or unwind on the terrace amidst lush gardens. Enjoy refreshing drinks at the poolside bar, making every moment a mini-vacation.

Prime Location & Amenities
Located just minutes from Cancun’s top attractions, our hotel offers complimentary Wi-Fi, concierge services, and a 24-hour business center for your convenience. With free self-parking available and a roundtrip airport shuttle, your travel needs are well taken care of.

Don’t miss your chance for an unforgettable stay—book your escape today!

Important Information

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Pool umbrellas
Tours/ticket assistance
24-hour business center
Parking (limited spaces)
Access to nearby outdoor pool
Free self parking
Airport transportation - pickup (surcharge)
Free pool cabanas
Pool sun loungers
Housekeeping on request
Proposal/romance packages available
Casino nearby
Health or beauty spa nearby
Upper floors accessible by stairs only
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Rooms Available

Luxury 4 bedroom Kitchen & Living Room

4 Queen Beds and 2 Twin Sofa Beds
Overlooking the pool

Layout - 4 bedrooms and 2 living rooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, first-run movies, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Memory foam bed, premium bedding, a down duvet, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and heated floors
Accessibility - Lever door handles
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 10 (10 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Kitchen
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Down comforter
- Memory foam mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Wet bar
- Heated floor
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room, Kitchen

2 Queen Beds
Individually decorated room

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, first-run movies, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Memory foam bed, premium bedding, a down duvet, and bed sheets
Bathroom - Shared bathroom, a hair dryer, towels, and a baby bath
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and heated floors
Accessibility - Lever door handles
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Kitchen
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Down comforter
- Memory foam mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Wet bar
- Heated floor
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Room, 1 Bedroom, Kitchen

1 Queen Bed and 1 Large Twin Futon
Overlooking the pool

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, first-run movies, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Memory foam bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and heated floors
Accessibility - Lever door handles
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Down comforter
- Memory foam mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Wet bar
- Heated floor
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Luxury Master Suite, Kitchen & Living Room

1 King Bed and 1 Large Twin Futon
Located on the top floor with pool views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, first-run movies, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Memory foam bed, premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and heated floors
Accessibility - Lever door handles
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Down comforter
- Memory foam mattress
- MP3 docking station
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Wet bar
- Heated floor
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Deluxe Room, 2 Bedrooms, Kitchen

2 Queen Beds and 1 Large Twin Futon
Overlooking the pool

Layout - 2 bedrooms and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch Smart TV with premium channels, first-run movies, iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Memory foam bed, premium bedding, a down duvet, and bed sheets
Bathroom - Shared bathroom, a hair dryer, towels, and a baby bath
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and heated floors
Accessibility - Lever door handles
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Kitchen
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Down comforter
- Memory foam mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Blender
- Griddle
- Soap
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby bath
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Wet bar
- Heated floor
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Wilson (10/5): - Everything was wonderful, I definitely want to stay there again. I recommend this hotel 👏👏
Sabita (6/5): - Thank you for your service. Staffs are helpful, friendly and informative.
Renea (2/5): - Plus, see where do I start bedbugs ants mosquitoes old facilities they wanna make money but don’t wanna put money into the hotel. It seems like it was abandoned.
Eduardo (10/5): - Excellent location, nice place very clean and comfy.
Lilian (8/5): - Clean rooms, nice pool and views
WENDY (10/5): - Me gusto mucho, los muebles no estan en la mejor condicion, pero estaba limpio. La relacion precio servicio me parecio muy bien.
Michael (2/5): - We left after about 20 minutes and did not return. The place is a mess.
S. Latoya (10/5): - The staff were AMAZING as usual…. Mario and Miriam were great
Guichelet (10/5): - Great
anthony (2/5): - The toilets was flooding everyday clothes and luggage wet the maintenance crew was in our room all night fixing the problem that kept happening all weekend
jerone (2/5): - This place is right next door to a open air concert hall, which make it impossible to sleep on a friday saturday or sunday night. During a 7 night stay, i only had running water on 2 days between two rooms i was moved to. They also tried to give me a downgraded room, and offered no compenstaion. Avoid like the plague
Ruth (2/5): - We could not sleep, both days the hotel ran out of water. We could not shower or use the toilet!
Krish (8/5): - Nice
Manuel (4/5): - Rooms are not like the pictures listed on the website. Very noisy at night due to bar infront of apartments.
Hashaam (10/5): - Excellent!
Kayana (2/5): - Disappointing Stay – Nothing Like the Pictures I had a very unpleasant experience at Hotel Seven Boutique. As soon as I walked into my room, there was a strong, moldy scent, and the bathroom reeked like a sewer. Everything looked and felt unsanitary, nothing like the photos online. It was clear that cleanliness and maintenance were not a priority. To make things worse, the water in my room completely stopped running, and it took them 40 minutes to fix it. The WiFi was also incredibly slow, making it frustrating to get anything done. Overall, I did not enjoy my stay and would not recommend this hotel to anyone looking for a comfortable, clean, and reliable place to stay. Definitely not worth the money.
Jenelle (10/5): - I enjoyed my stay at Seven Boutique. The room 29 was exactly as shown in pictures. The pool is great, just a lot of bugs. Noisy at night from Wednesday to Sunday. Otherwise staff is very friendly and helpful.
Rhiannon (10/5): - .
Rhiannon (10/5): - Just stayed for one night before moving on to Holbox, because one of our party landed late at night. Very smooth and positive experience, we landed very early and they stored our bags all day before check in. Quiet, clean room with good aircon. Simple checkout the next morning.
Denise (10/5): Beautiful and very affordable - The front desk gentleman was absolutely fantastic!! We had no water for a little while. However, that didn’t change anything at all about the property or all the staff. They were all super friendly! Great location. Safe. Loud nightclub nearby. Bring ear plugs! Close to shopping. Amazing food nearby
Erika Sonora (10/5): - El personal fue muy amable, las instalaciones muy limpias. Un poco de música por los bares del alrededor no me molestó pero si tienen el sueño ligero si podría incomodar.
Alexander (10/5): - Loved everything, the only thing i didn’t like is ,on some days there was lots of noise until 4 am from near by bar
Camille (4/5): - We had trouble getting basic products for the room, like ustensiles and soap. The room was very very noisy. Curtains were ripped and window cracked. The room was cleaned once, in 12 days.
Ariane (8/5): - Highly recommend staying at this property. The place is clean and very welcoming. The only downside is the parking area is kind of awkward. Overall, we had a great stay here. Would come here again!
Lenl (2/5): - “I would not recommend this place. The photos are extremely misleading. My room had mold all over the walls, and even the room they offered as an alternative had the same issue. I left immediately due to these conditions.”
Lenl (2/5): - Avoid staying here. The staff is friendly, but there was significant mold on the walls in both rooms. I requested a room change twice, but both had the same issue. I ended up checking out immediately.
Alice (4/5): Across from the Bull Ring - Loud Music - The hotel is centrically located in town and is very clean and modern. However, we came for business and the hotel is across from the old bull ring and the techno music kept us up until 4 a.m. Next day we told the manager we had to leave because of the noise. We had to get up every day at 7 a.m. to work and it was impossible. Management was very accommodating.
Beth (6/5): - it was fine
Norma (8/5): - The property is located on a busy street. Overall it’s a decent hotel. Clean rooms.
Carlos DAvid (8/5): - Excellent
Lamarcus (10/5): - Had an amazing time and the staff was great
Donald (2/5): - This property is falsly, advertised. It is a complete dump. Stains in the chairs, a/c didnt work in the 1st room, and extremely hot in the other room. You cant throw your tissue in the toilet or the room would get flooded. I had to leave this place and go find another hotel at the last minute, which cost me to spend extra money for the accommodations this facility was suppose to provide. I will not recommend tis place to anyone. Its filthy. The pictures are so deceiving. Expedia should not allow this facility to be listed on their website.
Benigno (10/5): - The place was nice and clean.
Heather (10/5): - The entire staff was AMAZING. Everyone was very friendly, kind, and helpful always greeting us when we arrived and left for the day. We stayed for over a week and would stay again -we enjoyed having a kitchen area, the pool was cleaned daily, and just give a chill vibe.
Luisa (6/5): - Very nice property and amenities. We felt very safe with around the clock front desk concierge. The only thing is that it’s across from a club that plays super loud music until 5am. Enforcing quiet hours for the guests when the club isn’t open (which is only Monday and Tuesday) would be good. It would be nice if a few basic necessities were provided like salt, pepper, coffee maker, paper towels, extra bathroom tissue, etc.
Mireille (4/5): - It’s important to note that this property is Not a hotel as advertised. There’s nothing luxurious about this facility. The pictures on the listings are old and misrepresent the actual state of this place. They offer rental apartments which is highly misleading and do not offer the same services as a hotel. This info is not shared until time of check-in. No routine cleaning or linen change unless you pay a fee. The apartments are poorly maintained, water overflows from shower, you must place towels on the floor to soak the excess. During certain times of the day, we had no running water. When we ask for linen changes they never had enough for all their guests. The sheets we received were stained. The hotel is also close to a club that would play loud music all night from 8pm-5am, at least 5 days out of the week, making it difficult to sleep at night. I DO NOT recommend this place at all.
Ann (2/5): - If you don't mind getting much sleep, this is for you...because VERY LOUD music being played early evening to early in morning, from a pub, which is almost next to Seven Boutique (Thursday-Sunday usually). Also across street there is a club, plus restaurants which also have loud music. Also, they give you the minimum of supplies in suite, we had to ask for few items that should have been in suite. They are under new management, so hopefully they get some problems resolved. Personally, I would NEVER stay there again, mainly because of the noisy neighbours!
Nicola (8/5): - The staff were so friendly and so helpful
Ka Huen Athena (2/5): very bad experience - Worst experience ever- dirty, no water supply at night, loud music (no one can sleep!!) The toilet was clogged and asked the customer to clean it by themself. Terrible!!!!
Ingrid (10/5): - The staff was very helpfull and very pleasant. The place was clean and very nice. The only complaint is,the music across the street was SO VERY LOUD we did not get any sleep. The music finally stopped at 5:30 am...CRAZY!!
Carlos (2/5): - Upon checkin the property seems ok. Then you go to the room and find that pillows are gross, there is literally no blanket on either bed (just a “top sheet”), the raincan shower head is broken and sprays out the side and all over the bathroom. The primary bedroom window is broken and there is no safety lock on the door!! Oh and at 11:15 at night it was so noisy no one in the unit could even think of sleeping. We actually sent the front desk a message asking the people in the courtyard/pool area to please lower it down. Oh and all of loud motorcycles racing up and down the street all night, that i do realize is out of their control but its still a HUGE negative.
Sarah (10/5): Great location near all - We were greeted by Ramiro Garcia when we arrived. He was an absolute gem. He spoke English and explained all we needed to know about Seven Boutique and that we had a complimentary cleaning service since we were staying for 7 days. His friendly demeanor was much appreciated after a 5 1/2 hour flight. Since we were traveling with our two kids he offered suggestions of activities. There was also another two desk employees that were super helpful with calling us taxis and providing detailed instructions on locations we wanted to see. The location is also prime being two blocks away from a huge mall with a grocery store in it. Just a short bus ride to the beach!
miliv559 (8/5): A great place to stay if you don’t mind noise - Everything about this place is good except for the noise coming from the street and the night club which is across the street. That’s the only reason I have it 4 instead of 5 star. As soon as we arrived we were greeted by a wonderful and very professional front desk clerk named Miro who helped us with all our needs with much kindness. The rooms are nice and comfortable and so is the pool are. There is a bar by the pool but you have to bring your own drinks and ice. All in all! A great place except for the noise. The club across the street plays music so loud that it’s almost impossible for anyone who is less than a half a mile away from it to actually get some sleep. I suggest to all of the hotel owners to shut that club down or tell them to turn down the music otherwise they’ll just keep loosing business.
nelliebj (4/5): Never again - One place to which I will never return. First, I booked months in advance. When I arrived there, just a little after 5:00 PM, it appeared they didn't have a room ready for me. A little running around and they put me in a small, dark windowless space, under the fire escape. No promised patio area. Just another dark space that wasn't particularly clean. Two beds in the room, both with no top sheet, just a thin blanket. And hard pillows. The pool area was nice but also contained a broken chair and only one table. The rest were loungers or beds by the pool. There was an old Nespresso machine in the room but no pods and none were provided. I did ask. The kitchen area was nice and they had nice dishes. But that was about it. The staff were great. Perhaps if I had asked for a better room.... but it appeared there weren't any that weren't upstairs. I couldn't see an elevator. I'm disabled and did book a ground floor room. I did get that but it was pretty awful. The only good things... it's close to the big mall. Unfortunately, nothing opened till after 11:00 AM but still, it was nice walking around there. Plenty of restaurants in the area but again, not open till later. One little mini-super which was very handy. It is in a busy area but the room was reasonably quiet.
Adam (4/5): Go somewhere else if you want to sleep. - Where do I start, expidia they claimed over booked them so we had (2) sigle suites instead of a double with 3 kids. They didn't have one of our rooms ready unitl 5 pm. We were there for 2 nights never received towels for one room (they were out) and never received blankets for the same room. Also out, was going to grab some from vacant room but never did. There is a bar across the road on Friday and Saturdays you will not be able to sleep because the music is so load in the paper thin walls until 4 am when they shut down.
elicia (6/5): - There were no blankets and they charged us for a sheet to cover the futon. The toilet broke and flooded the room the first night. They didn’t fix it properly after multiple tries, so we ended up using the toilets by the pool for the rest of our stay. The pool was down 4 flights of stairs.
carlos (10/5): - i cant sleep that all , because the music of the nigth club cross the road they have live music until 4 am with mexican banda
Ella (10/5): Classy decor - We loved how beautiful, clean and elegant the place was, that it had a full kitchen and everything our family needed. There was a concert on Saturday close by so it was not exactly a quiet night, but that may be typical of being downtown. The staff was very kind and helpful.
Joseph (10/5): - Have stayed here over 50 days this year, great staff, great location….just great
Shira (10/5): - I spent 3 nights in Seven hotel. Everyone was kind and helpful. I did a massage near the pool and it was wonderful. Highly recommended.
Soccorro (2/5): - The place stunk up like sewer and theres wasnt enough water pressure in the showers and toilets .
Bonnie (10/5): Great value - We really enjoyed this hotel. Staff was very helpful. Plenty of restaurants within walking distance.
Bruno (10/5): - My family and I stay here for 6 days. We ware happy, satisfied and safe. Room was very clean, pool was awesome. We strongly recommend, we definitely coming back.
KYEONGROK (8/5): - Good location, cheap price, clean room, and amenities. But no dryer, and solid soap. The counter guy is not goot at English.
Cláudio (8/5): - My rating is not of 5 stars because we had to ask several Times for everything we needed, this was the only problem we found, we would return. All the staff was very kind and the accomodations were ckean and confortable. Very Nice swimmong pool and jacuzzi.
Lizbeth (10/5): - Estuvo muy agradable
Ernesto (8/5): - The location is excellent for this property. Very close to the Mall and a couple of good restaurants. For the price, it’s a pretty decent place to stay.
Samantha (4/5): - I beleive the rom I stayed in had some sort of bug infestation. My roomate and I would wake up with new bites all over our body every day.
James (10/5): - I like everything in the room,the room is nice and clean but only one thing they should put a flat pan if some people want to cook eggs they can do it.
Betty (10/5): - Excelente customer service
862ashh (10/5): Easy city stay - Stayed in the city just the two nights. Great chance to get a feel of Cancun, plus half a day to sleep off the jet lag. Modern, clean hotel, did get a bit noisy at night, but this was expected being in the city. It didn’t dent our sleep at all. Good value, can recommend.
Christopher (10/5): - This is a cool spot near a big shopping mall and super market. Very walkable to restaurants that are priced for locals and not gringos like the tourist zone. Also very safe around here as I’ve stayed in the area many times. I highly recommend it for value travelers. There is a concert venue across the street, so it’s possible to get loud. I used ear plugs 3 of 15 nights. Ask for a unit in the back if you want it quieter.
HAZEL (6/5): - Deberian tener coffeemaker en las habitaciones , deberian incluir limpieza y ademas mejor la fuerza del agua de los baños.
Kevin (8/5): Cool place to stay downtown Cancun - Great room with ample amenities. Good central location, decent walking distance to Parque de las Palapas. Staff was nice and helpful. Toilets didn’t flush at times, shower pressure was a bit weak and the bar across the street was rather loud…but all things considered I’d stay there again.
Enrique (6/5): - 5 mnts Walking distance to restaurants shopping plaza and public transportation..
GEORGE (10/5): - Views!
Julia (10/5): - This is Good for that price!👍
Alexis (4/5): - The hotel itself wasn’t a bad place to stay at. Clean, friendly staff, nice pool to sit beside. Honestly the worst part was the noise at night. Across the street is a live music venue and clubs and they went from 11pm till 5:30 in the morning! It was so loud we couldn’t sleep. We noticed this on both Friday and Saturday nights. Nice enough hotel but the noise level was terrible.
Kenneth (6/5): - The set up of the room was great king size comfortable bed, great A/C, kitchen with pots and pans, marble like flooring and plenty storage space. Would be great space as a large studio apartment.
Jennifer (6/5): - Nice pool and great staff. We weren't able to checkin for several hours because rooms were not cleaned due to staff issues. Otherwise great place to stay.
Marissa (10/5): - Great staff. Friendly and professional. Definitely I will book again my next vacations with seven boutique apartments.
80leandras (4/5): LOUD! Believe the reviews - This experience is a lesson in doing your research first! We found this spot via Expedia and booked quickly (first mistake) We were looking for a transition spot in downtown Cancun, someplace to get a good night's rest after long flights before we transitioned to our resort at our all inclusive on the beach. The price seemed good and the location nice and central. I did read reviews after booking that noted how loud the nightclub (just across the boulevard) is. DO NOT DISCOUNT THIS INFORMATION! We got no sleep that night as the party did not end until 5 AM. We had a second night booked, but opted to move to the next hotel early rather than stay. The hotel staff didn't seem surprised at all by our complaints about the noise, though (of course) there is not commentary about it on their website. It took some persistence, but we were able to get a refund for the second night. Beyond that, we heard from other hotel guests that there were issues with electrical in the units (we didn't try to use any of the appliances ourselves) There were also issues with plumbing. The unit itself was relatively clean and tidy. The kitchen has the very bare minimum in essentials if you plan to cook there. You might be better off going to one of the local eating spots close by. Summary - make sure you read through reviews before you book and consider other locations before this one.
Kelly (10/5): - The property was nice and we were lucky to get a room after our fight was cancelled and RIU basically kicked us out. Nora was great! She was the only one who spoke English and she went above and beyond to help us. So kind and sweet. The security guards were really nice too, didn't catch their names.
Santiago (4/5): - I was part of a group of 5 and had reserved a double bedroom suite for one night. When we arrived, through the broken sliding main door, I was first informed that they did not have any room for us and that Expedia had overbooked the hotel. After some frustrating email verification, magically, two rooms became available and we were able to check in (first red flag). Second red flag was that neither room had room key cards available, so we'd need to go down to reception everytime we needed access. 3rd red flag: The rooms themselves are ok except for the fact that one did not have a functioning toilet and the other had no hot water. When we informed management about the issues, the security guard came to check the toilet – there wasn't any effort to get a qualified plumber, we were promptly reprimanded for throwing a few squares of toilet paper in the toilet when the issue was that the reservoir wouldn't fill. Ultimately, neither problem was fixed, under the general excuse that it would be dealt with tomorrow (after we had checked out). The 4th red flag was the room access. Both rooms’ doors open directly into a rusty metal stairwell with no roof or walls which turned into a slippery nightmare waterfall when it rained. Miraculously, none of us fell whilst carrying down our luggage. The 5th red flag was the hotel access during a rainstorm. When we were checking out, we were almost stranded by the fact that the rain, which was by no means extreme, flooded the entire entrance.
Stephen (6/5): - They didn’t have a record of our confirmed booking. They moved us to rooms with no hot water and initially no electricity
Menno (6/5): - Property was really nice, great room with 2 bedrooms Only there was very loud music in the area till 3:30 or so. It felt that they were playing next to your bed.
Felecia (10/5): - Great customer service, very clean rooms and amazing prices, felt very safe and secure I highly recommend for everybody !
María del Carmen (10/5): - El hotel tiene habitaciones con excelente confort, muy limpio, uno se siente seguro que es importante lo rrecomiendo HOLBOX se Ama y Bendice, Espero regresar un día!
Mercedes (6/5): - The only good thing this property has is the front desk staff Mario and the daytime security guard. They were extremely helpful and friendly. Cons: NO HOT WATER in the shower, toilet took 30 minutes to fill back up after flushing, coffee mugs still had residue stuck. When asked the rude night guard for extra toilet paper, he questioned me as to why we needed more. REALLY?! The room I reserved sleeps 5, however my reservation was for 4. When I checked in, I said a 5th person will join us for one night only, even added the 5th person's name on the check-in form. In the evening, we requested an extra pillow for the 5th person (the room comes with limited pillows). The night security guard is awful, his attitude is horrible. He messaged everyone and their mother that we snuck in a 5th person, when we notified them at check-in. So, at check-out we were charged $35 for that. Never again will stay here. Please avoid this place, the price is cheap for a reason.
Julie (8/5): A little Oasis in the city - I had a small issue of no running water in the bathroom the day I arrived but, I was immediately moved to an upgraded room! Small other little things, nothing that would actually ruin a trip or that were serious but everything was always quickly rectified and the staff went out of their way to make sure issues were solved immediately. Always very clean, modern, and well-equipped. The pool is clean and there are always fresh beach towels available. The staff is incredibly gracious, professional, and courteous. There isn't daily housekeeping which I love because if I want to sleep in or not have to rush to have my shower or breakfast for fear of housekeeping coming in, I can. Although if you do want housekeeping you can request it for a fee. This is not my first time and it won't be my last. Always a pleasure to stay here.
james (2/5): - Terrible would never stay here again do wast your money
Randy (10/5): - Staff very friendly for the price it definitely worth the money even got a free upgrade due to my VIP which most hotels don’t honor because it base on availability. Definitely Recommend will Stay again. Front desk services was very good very attentive with the luggage.
Lanetta (6/5): - The property was clean and safe. At night they have a gate that they let down. Clean kitchen, living area, and bedroom areas. The only complaint is on the day of check out the water stopped working.
Yessica (8/5): - Hotel was okay for the price and looked like the picture, however they didn’t have any towels in the room when we checked in and didn’t have any available until next day. The front desk was pretty nice. It’s across from an event center and bars so it’s loud music playing every night way past midnight. Just a little fyi.
Luis (6/5): - noise ans dirty
Jonathan (2/5): - I didn’t like the room was not clean good no towels no thick blankets for bed . An we ran out of toilet paper they said they can only give us two rolls an if we need more we have to buy some
Leticia (10/5): - Is a nice place to stay. My family love it. Service was excellent and employees were super nice. The place was clean and is exactly like the pictures. See you next time.
Raul (6/5): - Place is next to a club. Very loud till 4 am in the morning supper thin walls. Staff is amazing very helpful. Place can use some minor work specially with the toilets. Towels look worn out.
Miguel Angel (10/5): Great hotel - Great hotel, but there was late night music from the bar across the street.
Lucilay (8/5): - the staff was very nice
U4770SQmiken (2/5): Very loud hotel - it is impossible to sleep because of the bar in front of the hotel which plays very loud music every night... if you want to sleep in a night club this hotel is perfect for you.it's not the hotel's fault and there's nothing that can do but it's still a really bad experience
Randy (6/5): Won’t stay again. - No blankets, music across the street was blaring from 10 pm to 3 am. The bed was so hard , could barely sleep and no housekeeping, but once a week unless you pay an additional charge.
Christian (10/5): found my second home in Cancun - Our stay was excellent checking was easy and simple the staff was very hospitable
Daniel (10/5): Great location - Great room with full kitchen, pool and a few minutes walk to restaurants, music and the Plaza las America.
Caitlyn (6/5): - simple you get what you pay for
Micaela (6/5): - This place seemed great and very clean in the pictures. Once there you could see that cleaning was needed everywhere. The room seemed nice until roaches started coming out. Towels were clean but stained. We were were 5 people and the room had 4 towels, when I went to ask for the 5th towel they said they didn't have any because they were being washed and would not have them until the next day. When I asked for extra covers and sheets for the 5th person that would sleep on the couch they said they only had sheets. The room also just had 1 hand towel, 1 small towel for the shower and just 1 small bottle of shampoo and conditioner and one small soap. Some days it rained and all the water that accumulated on the stairs and pathways would be there for days, you could easily slip and fall. I had to stay there for a week since they did not let me get a refund for the room so I could go elsewhere. I honestly expected more from this property considering what they charged for it.
Armando (8/5): - Un excelente lugar para hospedarte en pareja o incluso en familia El lugar en general es pequeño pero cumple con todo lo necesario para una estancia agradable en Cancún
shi (2/5): - the property is so loud at night. I live right across the street from a night club and I can hear all the loud music from across the street. The glass has no soundproofing and stuff in the front desk is not doing anything about it.
karola (10/5): - Great
denise (8/5): - This property is very modern and great because many restaurants nearby. Our only complaint is that they need better windows bc you can hear everything from the outside and it is a lively area. If they fixed this it would be perfect