Altamonte Springs Hotel and Suites

Location: 450 Douglas Avenue, Orlando, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Luggage storage
• Tour desk
• Soundproof rooms
• Paid WiFi
• Outdoor furniture
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Secured parking
• Swimming nearby

Rooms Available

• Basic Room

  2 Double Beds

  Soundproofed room

  
  

  Internet - WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - 43-inch flat-screen TV

  Food & Drink - Mini-fridge and microwave

  Bathroom - Towels and shower/tub combination

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - No rollaway/extra beds available, bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free Local calls
  • No rollaway/extra beds
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Room, 2 Double Beds, Pool View

  2 Double Beds

  Overlooking the pool

  
  

  Internet - WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - 43-inch flat-screen TV

  Food & Drink - Mini-fridge and microwave

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Daily housekeeping
  • Free Local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Double Room

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• King Room

  The spacious double room offers air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe Room, 1 King Bed, Pool View

  1 King Bed

  350-sq-foot room with pool views

  
  

  Internet - WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - 43-inch flat-screen TV

  Food & Drink - Mini-fridge and microwave

  Bathroom - Private bathroom, towels, and a shower/tub combination

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Grab bar in shower

  Need to Know - Bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Wheelchair-accessible bathroom vanity
  • Shower grab bar
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

• Double Room with Pool View

  The spacious double room offers air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• King Room - Non-Smoking

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room features parquet floors, a seating area with a flat-screen TV, soundproof walls, a wardrobe, as well as heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Michael (1/5): -
• bobby (1/5): Will not stay here again. - The young lady who checked me in and the water pressure in the shower There was no TV remote, no smoke detector. Half of the property was under construction. Paint was peeling off the wall. People in the next rooms were outside smoking weed and being loud until late. When calling to the front desk about a remote they said it should be there and gave us one that did not work. They told us we could speak to the manager at Checkout on Sunday 5/10/26. But the manager was not going to be available until Monday.
• Megan (1/5): Didn’t even get the chance to stay. - Nothing Went to check in within the time frame. Door was locked and no one at the front desk. Called the next day and staff disconnected call when I called to check on the cancelled notification or if I could check in the next day.
• Rebekah (1/5): -
• Federica (1/5): terribile - Assolutamente nulla, era letteralmente lercia e cadeva a pezzi Assolutamente nulla, era letteralmente lercia e cadeva a pezzi
• Molly (1/5): My room was given to someone else. - If you gave away my room, you should have notified me, and you certainly should not have charged me for the room on my credit card. This is theft!
• Juan Carlos (1/5): Pesima - Las instaciones están en pésimo estado huele muy mal las habitación los baños están terribles. Condición
• Beckberger (1/5): -
• thomas (1/5): HORRIBLE!!!! TAKE IT DOWN! - . I liked that i got out of that shit hole! They didnt have breakfast as listed, this hotel is infested with roaches! U cant even leave a drink or food down without a roach being on it a few moments later. Our door didnt lock so a few small items were stolen from our room.
• thomas (4/5): Disappointment - I am very upset about the amount of roaches this hotel has. I can't even heat up my food without a roach being inside the microwave. The pool doesn't work. Construction on site ( not a big deal ) No breakfast offered like advertised homeless and having no other option stinks 🦨
• Daniel (1/5): horrrrrrrrrible - didn't want soooooo nasty never go back
• Hiram (2/5): -
• Ricky (6/5): -
• valbuena chacon (1/5): - No pude dormir estaba infectado de cacucharacas
• Juan (6/5): -
• Caren (1/5): I did not stay at this property due to serious safety concerns. When I arrived, there were groups of men outside smoking - Nothing Everything
• Ahmed (1/5): -
• Queenie (1/5): -
• Julius (1/5): - The young lady at the front desk with glasses, and a small afro, very professional and should be working at a grander hotel. Everything, curtains are missing so people can look in while you're sleeping. Roaches everywhere!!! Very uncomfortable!! I have plenty of roach photos that were taken as soon as I walked in..
• Gorham (1/5): -
• Carlos (4/5): -
• Manuel (2/5): Terrible - The receptionist was a good person I don't see the deposits being refunded to my card; I've seen them refunded elsewhere, but they should be included in the price, otherwise I'm one of those who leaves the room in good condition. Thanks.
• Gabriela (5/5): - Price was ok for the place where it was located No hot water. Bathroom needs to be updated
• Marquez (1/5): -
• Crystal (3/5): -
• Yaneth (3/5): - The noise of other people outside in the early hours around 3am, the smell of the room was not pleasant
• Stewart (10/5): Nice staff clean room convenient location - Very Friendly Staff Too Many stairs lol
• Emily (2/5): They should not be allowed to rent those room out in condition they in. I didn't even stay an hour in room. I sleep - Nothing Dirty and stank everything was broken
• Makrand (1/5): No housekeping cameing to clean room - Nathing Behaving
• FRANCISCO ANTONIO (8/5): - La chica de la tarde buscaba la manera de dar un buen servicio y amable Algunos detalles como la puerta del baño deben arreglar
• JodieW52 (7/5): - The room was very simple there was a coffee maker but no coffee sugar or creamer I must have misunderstood I thought it was with breakfast but there was no breakfast there was no chair except for desk chair in the room it was just a very plain room look like they had just painted it nice tile floor the bed was very comfortable but I began to question my decision when there was a lot of fussing and fighting going on outside after 10:30 p.m. and early in the morning The bed the shower and I like the idea of the tile floors not carpet and the three staff members I met were nice
• Enola (8/5): -
• Graham (5/5): -
• TJ (2/5): Got locked out my room for more than half of my stay and now I’m fighting with Booking.com to get a refund with no answe - Crap The door lock cards
• stephanie (1/5): It was a shitty experience - They did not have breakfast. The room was moldy they didn't make sure we had clean towels.It was shitty Take a good done everything better
• Joseph (8/5): -
• Taylor (6/5): Not good - Nothing old in kept bad value terrible location Shabby smelly
• Maria (3/5): -
• Robell (1/5): Mal - No limpiaron nunca la habitación y olía mal
• Luis (10/5): -
• Circee (7/5): -
• Nicholas (1/5): Never again will I book on this site - Never went That I was charged for not going
• edwin (1/5): Disgusting - Nothing Roaches
• Michelle (5/5): -
• Kayla (1/5): -
• Leslie (1/5): Very bad -
• Jason (8/5): - Well I like the area where the location was at it was close by my job I could have easily got up and went to work I was there on time the staff was very kind and and concerned and in every way they showed me hospitality and the maintenance person was very kind and out when I need it. Really that wasn't nothing that I didn't like I mean everything was fine I didn't have no problems with nothing just the thing that got me worried was the light shining in my window like on and off but they had told me that security guard checks every night just for safety reasons
• Javonte (1/5): Terrible. Place was ran down - Words can’t describe the conditions of that place. I’m not sure it’s even open to the public. Everything.
• Brittany (1/5): -
• Francine (5/5): -
• Tamika (1/5): Poor quality, smelly, moist. I would never recommend this location. - Nothing Everything. The room was so terrible I could not stay at all. I never even checked in after viewing the room.
• Leonore (3/5): Outside of the staff bring great there is nothing to write home about. Very disappointing - The staff was amazing. The rooms needs to be updated it’s just sad. Needs blinds, pillows, proper mattress, paint and just care.
• Courtney (1/5): Incredibly dirty. - Filthiest place I’ve ever been. Not just as a hotel, but as any building I’ve ever been in.
• Lucy (2/5): Really bad place and staff are mean - The service was horrible the place is very bad a lot of noises I dint like anything was a really bad experience
• Ribeiro (9/5): - Da tv e da internet. Acustica do quarto ruim, tem muito barulho do visinho superior. A piscina estava interditeda pelo serviço de vigilancia.
• Hiram (10/5): -
• Melecio velazquez (10/5): - Todo
• Timothy (1/5): Very unpleasant and not relaxing - Nothing my stay wasn’t pleasant at all The pool is condemned so there is absolutely no use allowed. there’s tons of construction on multiple buildings and rooms around the property so it’s very noisy, the parking lot is cut off from the public so it’s inconvenient to park. There’s a very sketchy crowd that seems to be homeless constantly hanging out near the places under construction. The air conditioning units don’t work very well at all. The room I stayed in didn’t have a bough pillows and the sheets barely fit. The bed didn’t have a blanket I had to go ask for one. The main light doesn’t work we had to use the lamps for light. House keeping didn’t come by at all the entire time we were here. Bathroom door is off set and doesn’t close l. The front door doesn’t close very well and seems like someone could force it open with minimal effort
• paulo andres (8/5): -
• Latoyia (1/5): I will never stay there again over my dead body - Very disappointed with the performance and staff and the place was extremely dirty Nothing at all place full of drugs users
• Richardson jr (7/5): -
• David (4/5): -
• Christian (4/5): No recomendado - Lo único bueno la ubicación de lo demás No dan información de los costos, la piscina no estuvo habilitada, el servicio se puede mejorar, cada día tener toallas limpias, etc
• Carlos (1/5): -
• Kayla (1/5): -
• rafael (1/5): - Nada mejor cierrenlo!. Habitaciones en mal estado, mal olor, baños destruidos. Mejor ni hablar.
• Kayla (1/5): -
• Johnny (1/5): -
• Beverly (4/5): - Location, Very dirty extremely, lots of the people that stay smoke pot, cleaning staff doesn't do their job , laundry room filthy , walkways are filthy ,
• Kayla (1/5): Don't Stay - Nothing They stole my deposit, the staff was rude, bugs and people next door smoked inside. It smells like marijuana all day.
• Kayla (9/5): -
• John (8/5): -
• Alisha (1/5): I cancelled my stay same night and looking for a refund this experience was horrible - Nothing I didn’t stay at the property I didn’t like nothing they had people hanging outside and playing loud music smoking weed and drinking
• Acosta A (1/5): - I ran out of there, the staff very nice, but the facilities are the worst, smell of marijuana in front of the room, the room smelled of humidity, plus I was assigned the furthest, I did not feel safe to spend a night with my son there.
• Keyan (6/5): -
• Ronald (9/5): Older property. Friendly staff, comfortable stay. - Clean room and bed. Friendly and attentive staff. Aging property. Some rooms in not great shape. Walls and appliances need care or replacement and carpets are not very clean. Some rooms appear to be renovated and have more up to date appliances and furniture. I didn't expect high end but for the price was a good value.
• Ronald (10/5): -
• Prabhjot Singh (1/5): -
• Aaliyah (1/5): - Nothing. Nothing I could not go to reservations they gave it to someone else
• Stefanidowns (8/5): - Clean Loud neighbor
• Kayla (7/5): -
• MaxTronics (6/5): - Price Room smells
• David (6/5): Nothing special, worth the price. Don't expect more than you pay for. - It has a bed, a fridge, a microwave, some assorted furniture, an A/C, a sink, a shower, and a door. All clean and functional. It's not glamorous, it's a place to stay. Don't expect more more than what you're paying for and you'll be satisfied. Chill staff. Chill place. When I first tried to check in no one was there, I rang the bell and waited some number of minutes to no avail. I checked in later no problem.
• Luis (3/5): -
• Beverly (5/5): - Beds are comfortable The place was disgusting
• Betty (7/5): - The neighbors downstairs were yelling and screaming at each other. One person was threatening to kill someone.
• Omkar (1/5): -
• Pennington (5/5): - The location is convenient and the water was hot The toilet didn't work and it made a noise of running v water the whole time. They put us near the pool but around loud residents. The AC worked ok this time. I usually stay here but this time was definitely a big miss. Plus there was roaches. I found 3. Also the door didn't feel secure at all. It had a big space in between even with the deadbolt lock.
• Kevin (7/5): -
• Pincay Montalván (3/5): Vive mal, pero duerme bien en Altamonte Spring - La piscina no esta habilitada y nunca fue posible usarla, nunca limpiaron la habitacion. Dieron solo 1 toalla, para un grupo de personas, eso fue una locura. Aparte piden una garantia de $100, cuando en booking, detallaban otro Solo el confort de la cama me agrado, el resto, no me gusto nada.
• Jameka (9/5): -
• Caroline (1/5): - Rien Cet hôtel est malpropre pas entretenue Ça sent mauvais Les portes ferment mal Lézard dans la chambre
• Kamillie (7/5): -
• Charlene (10/5): -
• Reyes (1/5): No me pude quedar a dormir - La ubicación La limpieza bañera y poceta sucia e incrustada
• Brian (1/5): - Nothing I booked 2 weeks in advance, showed up early and was told no.rooms were available because they were all being cleaned. I was told to come back afyer 3 pm to get my room. I told them I was at a venue until late they said it would not be a problem. I arrived tired and ready to get my room and lay down, I was told there were enough rooms available and they over booked. So I had to scramble to find lodging elsewhere at 2 am. Thanks for nothing.
• Paige (1/5): Lucky we found another hotel - THIS PROPERTY IS UNSAFE The lock was broken on our door, there was a hole in the wall, stains on the walls, mold, rust, spray painted bed frame. The environment is not safe either would not ever recommend anyone staying there. We checked out within a hour of arrival from out of state.
• Oluwakemi (1/5): Horrible - Pls that place need to be shut down, roaches everywhere. Cigarette smoking and remains everywhere, so dirty and stinky. Microwave rusted, roaches in the fridge and room, dusty bathroom, dirty towels, dirty bed spread. It was a mess. It's a zero for me, too bad the review didn't give option for 0. It's a terrible place to lodge.
• Mario (1/5): horrible place, showers dont work well, rooms stink, walls dirty and alot of roaches - nothing all everything
• Aaron (1/5): Worst place ever do not stay bad place bad neighbour dirty rude staff avoid at all cost !!!!!!! - Nothing Everything fleas dirt and I will be seeking a full refund and compensation

Photos