Thien Phu Garden Hotel

Location: No.8 Alley 22 Phu Vien, Bo De, Long Bien Hanoi, Hanoi, vn

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Karaoke
• Squash
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Kid meals
• Shared kitchen
• Public transport tickets
• Evening entertainment
• Baby safety gates
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Broadcast Live sport events
• Happy hour
• Cooking class
• Aerobics
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Golf cart
• Fishing nearby
• Health or beauty spa nearby
• Water sports equipment
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premium Double Room

  1 Queen Bed

  484 sq feet

  
  

  Layout - Dining area and sitting area

  Relax - Private hot tub and fireplace

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Electric kettle and free bottled water

  Bathroom - Private bathroom, shower, slippers, and designer toiletries

  Practical - Laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Fireplace
  • Electric kettle
  • Stovetop
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Designer toiletries
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Soap
  • Laptop-friendly workspace
  • Bed sheets not available

• Deluxe Double Room with Shower

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room with Bath

  The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Desiree (5/5): - A cheap stay for a private room! It’s a very simple standard, but if you just need to crash it’s good. Observe that there’s no pool or gym there, its a mistake that it says so in their description. The staff doesn’t speak English, and it can be tough to get cleaning. But there’s an absolutely adorable cafe just outside that makes you forget about all that!
• kelly (9/5): -
• Manon (6/5): - Un peu déçus car nous avions réservés pensant que la chambre allait ressembler aux photos mais on nous a attribué une chambre qui n’a vraiment rien à voir pour le coup, vieille pleine d’humidité pas très propre
• Riedweg (5/5): Ich habe das beste daraus gemacht. Die Lage war gut, aber eine schwache Bedienung im Caffee - Der Nassraum war sehr schlecht. Das Duschen war sehr schwierig Fast kein Wasser zum Duschen, div. undichten Schläuche. Nach Regen oder Duschen oberhald meinem Room, Tropfte wasser von der Decke.
• Mai (4/5): - Mình ghé khá nhiều lần, các lần trước lúc ok, lúc ko, cũng có lúc book rồi nhân viên gọi báo huỷ vì hết phòng:v. Nhưng ok mình bỏ qua, hôm gần nhất m ở thật sự tệ. Bọn m đi từ NB lên HN 3 tiếng xe máy + mưa to, mình có nhắn giờ bọn m đến qua booking ( ko rõ cb ấy đọc ko) lên đến nơi ướt nhẹp mà chờ mãi ko có người làm thủ tục checkin. Trong khi đó các bạn nv quán cà phê nhìn sang liên tục, m cũng có gọi điện nhưng dth để ở bàn nên đương nhiên ko ai nghe. Chờ lâu quá m bảo bạn sang bên quán cà phê hỏi nv xem, hỏi thì có 1 bạn qua làm thủ tục checkin. Ủaaa m ko rõ là có chung chủ ko nhưng rõ là bạn đó từ quán cf sang và trước đó rất nhiều bạn nv nhìn sang thì thấy bọn m đang chờ nhưng ko chủ động checkin???? Cách đây mấy năm m ghé rất thích, phòng sạch sẽ, tiện nghi, không gian cây cối… nhưng càng về sau chất lượng từ phòng ốc, nhân viên, dịch vụ… tệ dần Lúc đi đường m đọc đánh giá ở gg thấy tệ lắm luôn nhưng m nghĩ mỗi ng 1 cảm nhận và m từng ở nên m nghĩ ksao nhưng đến lần này là lần cuối m ghé luôn Paiiiiii
• Jessica (6/5): Ok for one night. - It was comfortable and clean. Ok for one night. We arrived quite late. The person who checked us in was really uninterested. And was therefore slightly rude. He also took our money and asked if he could give us change in the morning which was unusual for us.
• Stefan (8/5): -
• YUCHUN (5/5): - 价格外部环境可以，床睡的挺舒服，出行要过桥肯定不是很方便 空调开不开都会漏水，说维修没有维修，直接拔了线，还好这两天不是很热，连住几天，让清理卫生嘴上说可以，实际不行动。
• Mustafa (10/5): - Çok güzel harika bir yer
• Valverde (6/5): -
• Inti (8/5): Buena opcion para una estancia fuera del centro de Hanoi - Una opción bastante buena para quedarse en Hanoi. Como ya se dijo, no es posible caminar hacia el centro de la ciudad y los alrededores no son nada turisticos.. Las habitaciones son cómodas aunque basicas. No obstante, por el precio, la estancia vale. Puntos extras por la excelente vista y ambiente del cafe del hotel. El hotel cumple con todo lo que uno esperaria por ese precio.
• Antoine (1/5): - Nothing Bad communication multiple times trying to book them
• Naumann (4/5): Nur bedingt zu empfehlen - Die Zimmer waren sauber und günstig! Der Fernseher funktioniert nur bedingt und es gab nur eine Steckdose zum Laden des Smartphones aber auch nicht immer!
• My Kitchen (1/5): - Waste of money and effort My booking was confirmed and when I reached they told me no room available I wasted my taxi fare just for nothing
• Eric (9/5): - Location Riverside and calm
• Chaubey (9/5): -
• A (5/5): -
• Georgina (5/5): Not the best - The host was lovely. The rooms were quite mouldy and the air con didn’t work. We asked to change rooms because the first was bad which they did change us. We were there for only one night thankfully. I wouldn’t stay any longer to be honest. It’s across the bridge which you can’t walk over so used Grab.
• Sandra (8/5): Preis Leistung passt - Das Zimmer war gut und günstig. Das Café hat einen schönen Garten und der See ist richtig schön gemacht. Die Dusche ist nicht richtig abgelaufen und es ist schwierig über die Brücke zu kommen zu machen Zeiten.
• Ryan (6/5): -
• Đạt (5/5): -
• Andrew (4/5): Not Recommended - Spacious and comfortable room Inconvenient location because pedestrians aren't allowed on the bridge to the Old Quarter. You have to take a tuk tuk just to cross the river. Aggressively rude staff. I booked free breakfast, but it is no longer offered. The front desk admitted in the morning that including breakfast in the booking was their mistake and laughed that I could go to a different hotel if I had a problem with that.
• Quyet (10/5): Vui vẻ - Rất tốt
• Bradley (7/5): -
• Fraser (8/5): - Location, safety and price Not like the photos
• XIAO (10/5): - 老板很热情大方续住有折扣
• YUAN (9/5): -
• Blas FT (9/5): Excelente hotel. - La habitación, y todos sus complementos. La ubicación no es muy céntrica, esta del otro lado del rio, en primera línea.
• Vitalii (10/5): -
• giorgi (10/5): -
• giorgi (10/5): -
• Luka (5/5): In bad condition and dirty but if you clean by yorself a bit it is managable, at least it is cheap and i would say good - It is relativly close to city center but you need to take a cab to go over bridge as it can not be crossed on foot. First tewo days is the hardest after you get used to it 🤣 There is really nice caffe downsters where you can look in the river and chill. It was really dirty i dont know if they have cleaned anything, shower didnt work properly.
• Filipa (5/5): - Toilet was really good. Staff is really uninterested, they don’t care, bed sheets and blankets were full of yellow and blood stains and room had a strange smell because it’s basically impossible to open the window.
• Sergei (2/5): - Много комаров. Очень маленькая комната. Курильщики. Петухи.
• Nazreth (8/5): -
• Trần (10/5): -
• Peter (8/5): -
• Quyet (10/5): Tuyệt vời - Không gian sạch sẽ
• Quyet (10/5): -
• Quyet (10/5): Tuyệt vời - Nhẹ nhàng
• Cigdem (1/5): -
• Denise (6/5): - Het is goedkoop De kamer is vochtig en viezig. Het personeel wil niet helpen. Op de website staat dat er een gym is waar ik de accommodatie voor geboekt had dit is niet het geval. Ook lijkt de kamer niet op de foto's
• Alexander (9/5): all good - river view
• Hoch (2/5): - Le Calme, et la terrasse café extérieur Un personnel ni arrangeant, ni sympathique, un couple de propriétaires et quelques jeunes ( cinq ou six, dont un seul parlait l'anglais et presque jamais à l'accueil, toujours sur la terrasse et sur les portables) d'une froideur jamais vu en Asie,Pas de bonjour, ni au revoir, en trois jours pas de ménage de chambre, des draps tachés, une odeur dégueulasse de siphon, Un hébergement à déconseiller, quand je vois les avis positifs sur Booking, je me pose beaucoup de questions
• Diedel79 (7/5): - Vielleicht die Nähe zum Zentrum Das Zimmer könnte mal wieder einen neuen Anstrich gebrauchen. Das Bett war auch nicht gerade bequem
• Lucile (3/5): - Café à côté de l’hôtel sympa Personnel pas aimable, chambre pas très propre
• Ferdinand (5/5): - Overall, good price for what you get. Location is in a quiet part of the city. I booked this hotel, because they stated that they have a 24h reception and I arrived via night train early in the morning. I asked beforehand if I can come around 5am to drop off my luggage and they agreed. But when I arrived, no one was there and I had to wait an hour until someone unlocked the door. Also, the bathroom gets completely wet after each shower and it didn't dry even overnight.
• Ngọc Ánh (6/5): Tạm ổn, với tổng giá tiền mình bỏ ra cho 1 đêm thì mình sẽ không chọn quay lại đây - Không gian yên tĩnh, phòng khá rộng Đèn tối, nhà vệ sinh nước yếu. Vị trí xa trung tâm
• Anıl (10/5): -
• Gonzalez-Culebras (3/5): - The room was large and clean sheets We did not stay in this accommodation for 5 nights, at the beginning everything was fine, just after ants appeared in abundance in the lever, we asked for a cleaning, the room is not well insulated so expect to be cold and that your towels remain warm, supplement, we booked this accommodation because it offered a "Check out between 12:00 and 00:00" it is a mistake, they do not fill in the correct information and ask to pay later, at this price there is there is better
• Marie (5/5): Man fick det man betalde för. Fungerade för oss som endast spenderade tid i rummet när vi sov. - Trevlig personal som alltid var glada och hjälpte oss. Väldigt mysig uteplats med utsikt över floden. AC på rummet Inget fönster som gick att öppna, toaletten läckte när man spolade och det luktade mögel inne på toaletten.
• Viktor (8/5): - Heel ruime kamer met goede AC. Rustig gelegen met gezellige koffiebar ernaast. Personeel sprak geen Engels. Bad was niet zo proper.
• Tamas Lucie (6/5): - La baignoire Les draps n'étaient pas très propres, la chambre sans fenêtre était glauque. Et l'emplacement oblige à prendre des grab pour rejoindre le vieux quartier car le pont ne peut pas se traverser à pieds. La wifi ne marchait pas bien dans la chambre
• Phương Linh (8/5): -
• Nadia (7/5): We did have a lovely time in Hanoi, would come again just not to this Hotel. We didn’t like the fact there were ants eve - It was right next to the river and we were able to watch the sunset!! Food and water were accessible at the bar. There was a slight language barrier so we had to use google translate, also as we arrived we noticed ants almost everywhere on the floor and by the windows. And there were lots of mosquitoes.
• Ismat Ara (10/5): -
• gamze (1/5): - Nothing There were ants in the room. The shower tap was broken and leaking barely any water. The water in the sink was okay but I couldn't take a shower properly.I stayed in the room 204. And there was engine sound during the night which I couldn't figure it out where it came. Totally nightmare.
• Fabricio Fabian (10/5): -
• Ivan (3/5): No son las fotos, es la habitación, - Que la habitación tenia baño privado En general no me gusto nada, no tiene nada que ver las fotos que publican con lo que en realidad es(por lo menos lo que era mi habitación,desconozco si hay una zona nueva del hotel)la cama estaba fatal, colchón super viejo de muelles y super hundido, la paredes super sucias y unas manchas negras por todo, o los a humedad insoportable, el baño bastantes manchas de humedad en todas las juntas, todo muy descuidado,en lo único que se parecía a las fotos que publican es un circulo amarillo que había pintado en la pared,
• Liu Yuan (10/5): 舒适便捷 靠近红河 窗外风景很美 -
• Liu Yuan (10/5): - 地理位置优越 环境优美宜人
• Tylah (10/5): -
• Sirena (10/5): Calidad precio, muy bien. - Llegamos muy tardes y nos atendieron rápido y pudimos ir a descansar. La verdad que calidad precio por lo que pagas para nada mal. Contentos con las noches que nos quedamos. Hacia bastante frio, porque te suelen poner el aire frio en los hoteles de vietnam, al llegar tarde y intentar poner la calefacción pasamos un poco de frio, pero la siguiente noche todo genial.
• John (4/5): Pictures and description of property on booking.com don't always paint an accurate picture. - Process of checking in was simple and quick. Staff member serving me seemed more interested in finishing his online game first.
• noel howard (9/5): very pleasent -
• Shasikala (7/5): - Spacious room. Location. You have to take a taxi o. Bus is too far walking. You cannot walk or bicycle on the bridge
• Tatiana (10/5): - Я прожила в этом месте 4 ночи . Месторасположение отеля очень хорошее , тихо, от центра очень близко , я вызывала мото такси, буквально 5 минут проехать через реку и ты в центре . Номер небольшой , но очень светлый и все в нем было и горячая вода и полотенца и даже дополнительные подушки . При отеле есть кафе с видом на реку , посидеть мне там не удалось так как я постоянно гуляла , там в 22:00-22:30 уже была полная тишина .В соседнем доме находится Vinmart и еще какой-то магазинчик со всем необходимым . Персонал очень дружелюбный , мне помогли поднять чемодан на второй этаж , так как днем ранее я повредила спину . Уборки в номерах не было , но, я думаю , за дополнительную плату это можно было бы организовать. Я была там за неделю до нового года и этот отель приятно удивил ценой и качеством , потому что в Ханое, если ты хочешь жить рядом с центром , приемлемых вариантов мало . До этого я жила в отеле который был в 5 км от центра , но там еле лилась горячая вода и было очень шумно от дороги . При отеле можно взять в аренду мотобайк . Да, выбор не большой , но как доп услуга - хорошо В общем , я очень довольна , что провела время именно там
• Gabby (6/5): An okay room and location - Lovely cafe downstairs and friendly man on check in and nice hot shower. Rooms are nothing like the pictures and very basic and a little dated. You also have to get a scooter everywhere as the centre is over a main road.
• Liu Yuan (10/5): - very good
• Siseko (8/5): Thien Phu, Good for You - The café was a great addition. It is a good place to sit down and drink something or eat something after traveling around in the day. The courtyard with the Koi fish pond is quite lovely. Being able to sit by a river and watch the barges go by feels so relaxing. In the night it is also a great place to just unwind. The location of the hotel is excellent because it is not as expensive as staying in old quarter but it is easy to get to the Old Quarter and the rest of the city from there. The place could be a little cleaner. Also, the water pressure was not as good as expected. These are just small issues, nothing major.
• Gemma (8/5): - The hotel is nice enough for the price, and the rooms come with amenities like a fridge and a kettle The hotel is situated over a bridge from the old quarter, and Hanoi has quite heavy traffic, so expect to pay 30k-80k dong and spend 15-30mins in a grab to get into town
• Sherry (3/5): Bad review - There is a bathtub The bed is uncomfortable
• Liu Yuan (10/5): 很好的入住体验 -
• Tran (10/5): -
• Hana (9/5): - Nice cafe in the hotel with amazing view
• Capmari (8/5): - Nice location! Very beautiful cafe right next to the hotel, very spacious room. I can’t complain too much because the price was very accessible for my 4 nights there. As advice, place the “Hana Cafe” location rather than the address on Booking.com because I arrived a bit further and at a more sketchier building. I had some difficulty talking to the staff at first as they did not speak English at all. I think we managed to solve the issue in the end, lightheartedly. I was surprised that the window in my room did not lead to actual outside, which made the room to lack air. I wish the ventilation was better in this case.
• Varvara (7/5): -
• Stefan (9/5): - good location along the river
• Viktor (8/5): - Heel ruime kamer met een bad.
• Sơn (9/5): -
• FEDYK (7/5): - The room was large and had space to put your stuff. The bed was a bit hard for me but still comfortable and clean. You don't hear noise from outside too much. There was a bathroom kit but half of it was empty or used by previous customers (razor with hair, empty box of cotton buds). And shower gel and shampoo but there was no tag so you don't know which one is the shampoo or shower gel. The personnel isn't very friendly. After check in I was just indicated a direction and had to figure out the rest alone. No visit of the place or even a map to know where is what. There was no one at the reception when I passed by. Cleaning came once 2 days after I arrived then never came again. The bathroom (mold, dust), the desk (traces of the previous customer food) and mini fridge weren't very clean. There were lots of ants and various insects in the room and bathroom during the stay. The Italian shower head was broken and I used the smaller simple one. There is hot water for less than 10 minutes then it takes at least 3 hours to come back only for 10 minutes again. The toilet seat was damaged and so not very comfortable. The location isn't very good. Not easy to find even for a delivery guy or taxi. The room needs a deep clean and some fixing to be a good place to stay.
• Natasha (2/5): - Mouldy rooms
• cao (8/5): -
• Vitalii (8/5): -
• Vitalii (7/5): -
• Kai (7/5): -
• Lars (8/5): -
• Graciela (10/5): - Excellent value for the cost of the stay. Very clean and included all toiletries needed. Only complaint was the noise level at early hours of the day.
• Matthieu (1/5): - Emplacement calme Problème de check-out. Sur le site de Booking.com celui-ci nous signale un check-out de midi à minuit. Nous recevons vers 18h un message de l’hôtel afin de nous présenter à l' accueil afin de régler l'addition Celui-ci nous réclame 400 000 dong pour dépassement du check-out. Nous avons finalement régler car le personnel ne voulait rien entendre.
• Mai (10/5): -
• Schubert (6/5): In Ordnung zum Übernachten mit Budget, aber kein Komfort - Das Kaffee unten war sehr schön und für 5€ die Nacht war die Unterkunft in Ordnung. Wenn man einfach eine billige Übernachtungsmöglichkeit sucht, passt es. Mit Bus oder Taxi kommt man ganz gut in 10 - 20 min ins Zentrum auf der anderen Seite der Brücke. Die Brücke zum Old Quarter (Zentrum) ist zwar direkt nebenan, aber nicht zu Fuß überquerbar. Das Zimmer war nicht direkt schmutzig, aber man konnte sehen, das Boden und Oberflächen nicht richtig gewischt wurden. Im Bett spürt man die Federn, es ist durchgelegen und unbequem. Beim Duschen wird der komplette Toilettenraum inklusive Toilettensitz nass.
• Katty (4/5): - The place appeared to be clean, but it always smelled strongly of damp. During our stay, the room was never cleaned and the towels were never changed. You could hear noise from other rooms, and the mattress was quite hard and uncomfortable. They offer a laundry service, but they kept our clothes for almost three days and kept putting us off when we asked for them back. And the staff don't speak any English at all. Communication with staff is very difficult. They do not provide any kind of room service. The smell of damp was unbearable.
• Serena (1/5): - Stanza sporca per tutto il soggiorno, siamo arrivate che non era pulita e non hanno pulito mai durante il soggiorno. Niente cambio asciugamani né lenzuola. C’era una finestra che dava su un mio quindi non si poteva aprire e il condizionatore pieno di polvere. I ragazzi accoglienti basterebbe solo pulire e andrebbe già meglio
• Quyet (10/5): - Có cà phê trong khuôn viên vô cùng đẹp
• Quyet (10/5): - Tôi đã đặt lại và lưu trú ở đây Vì mọi thứ rất tuyệt vời Không gian thoáng và thư giãn
• Quyet (10/5): - Tôi rất hài lòng
• Céline (1/5): Fuyez - Absolument rien C’était une expérience épouvantable. Nous sommes arrivés dans une chambre dans un état de saleté choquant. La poubelle des précédents occupants se trouvait encore au milieu de l’entrée, avec une capote usagée clairement visible à l’intérieur. Les draps étaient sales et tachés, et le sol était couvert de cheveux et de diverses saletés. La salle de bain était tout aussi immonde : des cheveux et des résidus gluants étaient collés sur le carrelage, du sol au plafond. Même l’évier, le robinet et le miroir étaient extrêmement sales. Il y avait aussi un frigo, lui-même en mauvais état et très sale. De plus, les photos ne reflètent absolument pas la réalité : l’endroit n’a rien à voir avec l’« hôtel » (de passe) dans lequel nous avons séjourné.
• Beatrice (1/5): Noon prenotate - Niente Posizione terribile Staff di ragazzini che sembravano lì per caso Camera sporca e puzzolente di muffa Dopo la prima notte c'è ne siamo andate perdendo le restanti e prenotando altrove.
• Atterano (7/5): -
• kelly (9/5): - Không gian đẹp, sạch

Photos