Han Suite Hotel
Location: kücükayasofya mah kücükayasofya cami sk no:12 kücükayasofya cami sk no:12, Istanbul, tr
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location
Han Suite Hotel, located in the heart of Istanbul, offers comfortable rooms with modern amenities, including free WiFi and a terrace. Guests can enjoy the convenience of a tour desk to explore the city's attractions effortlessly.
Cozy Rooms with City Views
Each air-conditioned room at Han Suite Hotel features a flat-screen TV, safety deposit box, and a private bathroom with a shower. Some rooms also offer stunning city views, providing guests with a memorable stay.
Near Major Attractions
Conveniently situated near iconic landmarks like the Blue Mosque and Hagia Sophia, Han Suite Hotel is the perfect choice for travelers interested in exploring Istanbul's rich history and culture.
Experience the best of Istanbul at Han Suite Hotel. Book your stay now for an unforgettable trip!
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Allergy-free room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room
1 Queen Bed and 2 Twin Beds
Overlooking the city
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request) and mobile key entry
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Mobile key entry
-
Family Studio Suite
1 Queen Bed and 2 Twin Beds
377-sq-foot room with sea views
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request) and mobile key entry
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Private bathroom
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Mobile key entry
- Bed sheets not available
-
Economy Double Room
Guests will have a special experience as the double room offers a fireplace. The double room includes a private bathroom equipped with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Alarm clock
- Electric kettle
- Executive lounge access
- Mosquito net
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
The fireplace is the standout feature of this double room. The double room includes a private bathroom fitted with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Alarm clock
- Electric kettle
- Executive lounge access
- Mosquito net
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Comfort Quadruple Room
Guests will have a special experience as this quadruple room provides a fireplace. The spacious quadruple room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room features a tea and coffee maker, executive lounge access, a safe deposit box, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Alarm clock
- Electric kettle
- Executive lounge access
- Mosquito net
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Triple Room
Guests will have a special experience as this triple room offers a fireplace. This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Alarm clock
- Electric kettle
- Executive lounge access
- Mosquito net
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Suite with Sea View
Guests will have a special experience as this family room offers a fireplace. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 3 beds.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Alarm clock
- Electric kettle
- Executive lounge access
- Mosquito net
- Terrace
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Body soap
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Sebastien (10/5): - Proche de tous commerces et literie nickel.
- Rashid (8/5): If you love the old town and luxury amenities and hotels are not important to you, this is the right place for you to st - I was very impressed with the location, the quiet atmosphere, and the staff's service. nothing
- Afaarir (7/5): - L'emplacement et la tranquillité, room service disponible. Et surtt tranquille et proche des attractions et transport Il est nécessaire d'investir davantage dans la propreté générale de l'hôtel et il devrait être interdit de fumer dans les chambres.
- Tanjina (10/5): - They are very friendly and helpful, money worthy
- lorenzo (9/5): -
- Tetiana (10/5): - Вже не перший рік зупиняють в цьому готелі, мені все подобається, персонал, розташування, чистота
- Azamat (10/5): - Местоположение хорошее Все отлично
- Aylin (10/5): - Este o locatie foarte aproape de punctele turistice. Ajungi cam in aprox 10-15 minute la fievare punct turistic. Pana la Moscheea Albastra faci 5 minute. Exista terase pe langa cazare unde poti bea cafeaua si sa mananci micul dejun. Personalul este tot timpul acolo si te ajute cu orice informatie. Cazarea este raport calitate-pret ok.
A fost a doua oara cand am venit la aceasta la cazare si a fost in regula
- Bekim (1/5): -
- Sadiku (1/5): - Only locations Everything is bad
- Vica Elena (9/5): - It is situated in the center of city! A beautiful zone and accessible for every eventuality! The room is a little small
- Александр (10/5): -
- Valentina (1/5): Struttura capace di rovinarti un viaggio. Altrove abbiamo ritrovato gli standard desiderati - Unici punti positivi: molto economico e in buona posizione. Mettetevi comodi e leggete con attenzione in modo da evitare quest' "albergo".
All'arrivo, molto stanchi,all'incirca alle 22:30, é stato effettuato il check in da una persona incaricata e ci é stata assegnata una camera. A dire il vero, la porta che dava accesso alla struttura era chiusa e, solo grazie al personale di un ristorante vicino, é venuto qualcuno. Una volta in camera, molto stanchi per il viaggio (saranno state le 23:30 della sera), senza curarci di troppi dettagli, io e mio marito ci siamo messi a letto, ma non prima di sollecitare alla persona di turno dell'hotel di ottenere il silenzio da parte dell'occupante della camera al lato della nostra che in piena notte stava telefonando con il vivavoce gridando come se fosse giorno.
La mattina dopo ci siamo accorti che stavano cadendo gocce d'acqua (stava piovendo) dal soffitto sul materasso giusto all'altezza dei piedi di mio marito. Ci siamo accorti che la televisione non funzionava, il frigobar non funzionava, in bagno ci siamo accorti che mancava una delle porte del box doccia con il risultato di avere acqua sul pavimento rendendolo pericolosamente scivoloso, non era presente il bollitore, mancavano l'asciugacapelli e le pantofole di cortesia come indicato in descrizione della camera. Ma la cosa piú grave é stata che, al girarmi nel sonno durante la notte, sono entrata in contatto con la pelle della schiena e della pancia con il materasso con il risultato di ritrovarmi piena di pustole e puntini pruriginosi. Immediatamente recatami in farmacia ho dovuto comprare una pomata. Abbiamo quindi prenotato altrove. Uscendo, abbiamo insistito per pagare 40 euro in contanti al personale dell'albergo per la notte trascorsa (volevamo solo andarcene) e come risposta ci hanno garantito di aver cancellato la prenotazione. In realtà la struttura si era pagata tutta la quantitá del denaro alcuni giorni prima del nostro arrivo. Noi avevamo scelto di pagare al check-out.
- Ruxandra (5/5): Soc cand am ajuns in camera - Este aproape de atracțiile turistice (la 15 minute de grad bazar de exemplu).
Se face curățenie aproape zilnic. Am ajuns foarte târziu si am ramas socata. Pe geam aveam "priveliște" către un morman de gunoi (mobila, dulapuri, canapele, scaune). Cred ca a fost o clădire demolata acolo..iar în camera, pereții scorojiti de igrasie. Cred ca au avut si ceva infiltratii cam peste tot si pe tavan, deasupra patului era o mare pata de la ceva infiltratii. Chiar ma temeam ca la o mica ploaie, o sa ma picure si pe mine, in pat..dar per total, am trecut cu vederea. Am venit doar sa dorm, in rest, de dimineață si pana seara voiam sa vizitam. A fost ok, o data. Nu o sa mai repetam experienta.
- Ahad (8/5): Excellent value for money. Very helpful staff - Very pleased with size of room, facilities, location and above all price. For price this is excellent value. We stayed in 10min walking distance to Blue Mosque and right next to little Hagia Sophia. Our room view was little hagia sophia. Internet connection was good as we were able to make video calls and browse internet decently. I wouldn't recommend high resolution video streaming though. Room had air con, large tv and small fridge. The toilet was spacious and there was hot water. They provided us with extra pillows and blankets on request. The response time every time I approached was prompt so happy with services. There are cameras in the lobby and stairways for security. Access to hotel was allowed 24x7. Very pleased with stay. Only downside I can point out is that the sheets had marks on them. Not sure if they bleach them. Some black mould was visible on corners of room but this was away from bed.
- Dimka (9/5): -
- Elizabeth (5/5): -
- Mikail (9/5): - Gesamtpaket sehr gut. Nachbarn nebenan leider betrunken und laut.
- Irina (10/5): - Полностью соответствует цена=качество. Очень хороший персонал, русскоговорящий. Ребята отзывчивые и стараются помочь со всем.
- Wail (10/5): Tranquilo - Amplitud Material desgastado
- Shabir (7/5): Comfortable sleep - Gr8 location. Very comfortable bed. Room size good. Mould in one corner of the ceiling. Toilet flush system was faulty, stopped working 4 times during our stay. Floor boards/skirting rotten in places.
- 147cd401c76c71b0e687890baf4778a8 (3/5): - i just liked the location, heating was not working.
- aa5523341be87241dc8b0680a6bc6cbb (10/5): -
- Karolína (7/5): - Amazing location, friendly and helpful staff and cool books (especially about Islam) to borrow. There was a hole in the floor and the whole room was a bit crooked but honestly, it didn’t bother us much.
- razan (1/5): - the staff
- Данила (10/5): -
- Nina (8/5): - Všetky hlavné pamiatky v pešej blízkosti…personál veľmi ochotný pomôcť a poradiť
- Selim (10/5): Très bon séjour - Très bien situé, bon rapport qualité prix chambre propre tout c'est bien passé. Le valet de chambre faisait les chambre régulièrement merci à lui La salle de bain pourrait être plus propre et ce sera parfait 👍 et les serviettes de l'hôtel sinon dans l'ensemble c'est très correct
- Khadija (1/5): Un établissement qui ne mérite pas - Mauvais emplacement. Le service ils sont pas professionnel
- Ana (4/5): -
- Maria (10/5): -
- Iris (5/5): -
- Rubén (10/5): Genial y buen precio - Genial
- PAOLO GIUSEPPE (7/5): - Vicinanza al centro Struttura non curata
- Gaia (6/5): -
- Adriana (10/5): -
- Arta (2/5): Unsanitary place - It was not cleaned good, the utilities were not good and water pressure was so low. Cold was coming from the windows and the mattress was dirty.
- Yosita (5/5): - The location was good There was no window in the room. And the room was very tired and not very clean.
- Sadiq (7/5): I like the stuff they was very good - Good for the price
- Aray (10/5): - Отель находится в самом центре Стамбула. 5 мин ходьбы до Айи-Софии. Приветливый персонал говорящий на английском и русском языках. Хороший уай-фай, удобная кровать для отдыха, все необходимые принадлежности. Даже выдали нам два зонта в дождь, за что отдельное спасибо! Два ключа - от номера и от входной двери, на случай если вернулся поздно. В общем соотношение цены и качества более чем устроили нас. Не работал ключ от санузла, из-за чего дверь не закрывалась до конца. Думаю администрация это устранит ;)
- María de la Torre (3/5): Ese hotel no llega ni a pension - Nada todo Todo
- Elvin (1/5): -
- Helena (10/5): -
- Jeevana (5/5): -
- Laura (5/5): - Posizione buona, staff gentile Pulizia scarsa, forte odore di scarico e muffa nel bagno
- Elvin (1/5): -
- Elman (1/5): - Berbat
- Andrea (3/5): - Ubytování vypadalo tristně. Rozbitá, propadlá podlaha. Plíseň ve skříni i v celé koupelně, která byla vybavená zrezlým zrcadlem a stolkem pod umyvadlem, rozbitá hadice od sprchy., daždice špinavé. Tv bez signálu..Postel čistá, i WC. Ubytování jsme po jedné noci opustili a šli jinam.
- gaia (5/5): - posizione comoda e personale gentile struttura sporca e trascurata
- Christophe (6/5): - Pratique et pas cher Très délabré
- Dinara (1/5): -
- Lili (1/5): -
- César (5/5): - Localização Limpeza pouco cuidada e a falta de cuidado com alguns elemenos do quarto.
- del valle (4/5): Mal - Ubicación No funcionaba la calefacción y la ventana estaba rota y no cerraba bien. Baño pequeño e incómodo. Una mezquita al lado que te despertaba a las 6 de la mañana. La persona de recepción no decía ni hola ni adiós
- Silvana (5/5): Good location not so good hotel - The location The room has serious dampness problems, which makes it smell bad and uncomfortable to breathe. There was also a water leak in the bathroom, which means the entire bathroom was wet all the time.
- Vasiliki (1/5): Πολύ κακή - Μπαίνοντας βλέπεις τον receptionist να σε υποδέχεται με την παντόφλα
Έπειτα έχει μια απαίσια μυρωδιά σε όλο τον χώρο
Τα δωμάτια με βρώμικους τοίχους , μούχλα στα μπάνια, άλατα , σπασμένο τηλέφωνο, λεκιασμένους τοίχους .
Ο υπάλληλος μας είπε ότι το κρεβάτι είναι καθαρό μπορείτε να κοιμηθείτε . Λες και είμαστε ζώα . Το πάτωμα βρώμικο. Λες και θέλουμε απλά κάπου να ξαπλώσουμε.
Πετσέτες είπαν θα μας έδιναν το επόμενο βράδυ
Ζητήσαμε άλλο δωμάτιο υποτίθεται για καλύτερο και μας ζήτησαν στην αρχή 5€ έξτρα μετά μας το δώσαν χωρίς έξτρα χρέωση . Για την δεύτερη μέρα μας επέστρεψαν τα χρήματα πίσω και είμασταν αναγκασμένοι να βρούμε τελευταία στιγμή δωμάτιο
- Ana Maria (5/5): MUY MEJORABLE - La ubicación. La limpieza escasa, la habitación extraña y pequeña. A la ducha le faltaba una de las puertas y además, el primer agua que sale de ella es amarilla.
El sitio huele raro.
Se reventó una tubería y nos mojo la cama y las cosas, nos cambiaron de habitación a una mejor, con buenas vistas y mucho más grande, pero tampoco pusieron solución a qué nuestras cosas estuvieran mojadas...
- İsmailov (10/5): -
- kevin daniel (10/5): reccomended - everything was good , w ebooked for 1 night thats why , they gave us balcony room with sea view. it was okey. we will stay her again --
- Anabel (10/5): -
- Aytac (10/5): -
- Jarrin (10/5): -
- Era (10/5): Kesinlikle tavsiye ederim - Hersey cok guzeldi
- Sofia (10/5): -
- Eldana (10/5): -
- Clarence (1/5): There was no water and hotel thinks it's the governments fault. Checked in hotel ..marked noshow. - well room was brightly lit. There was completely no water the day we checked i ok n. Arrived at 920, checked in discovered that there was no water, at 930. front desk told us it will come at 10... waited till 10pm, 1030, decide to move to another hotel after at 1130pm. hotel told us every place in the region had no water and it will be the same. it was a lie, we went to another hotel in the same area and it has water. Asked front desk for a refund they told us go to booking.com. ... and the water problem they say it is not their problem, it is the government problem. if it's your hotel and a three star hotel it is your problem to make sure there that is water or your responsibility to fix the water problem and provide us with water. so we arrived and we are allowed to stay at a place that completely had no water ?
The way the hotel manages the stays on the third day the hotel marked it as a no show which I am charged a no show fee as a result. If I checked in, I should not be marked as a no show. ... Booking.com has to do something about this. it's not a rating 8 property. it's not worth 900 try a night
- Stefania (5/5): - Good location, kind staff, good price Our main issue was the hygiene of the room. The bed sheets and towels were the only things that were clean. This hotel should work on their cleaning.
- Nazaret (3/5): - La ubicación está cerca de los principales puntos de interés. Según entramos en la habitación olía muchísimo a humedad, creíamos que era del suelo al ser la planta baja y efectivamente fue así, un día al regresar el hotel había llovido y todo el suelo de la habitación estaba inundado. Nos tuvieron que cambiar de hotel porque no tenían ninguna habitación más, el personal completamente despreocupado, se ve que les ha ocurrido en diversas ocasiones, me escribió otra dirección en el Google Maps y sin disculpa alguna nos tuvimos que ir.
- Dimitrije (8/5): -
- Éva (8/5): -
- Dimitrije (8/5): -
- Itxaso pascua (1/5): No vayais a este hotel. Son unos estafadores - Ubicación. Nada, habitación con suelo roto y súper ruidosa. La calefacción no se podía poner a la noche porque hacia mucho ruido. Pero por lo que nunca vayáis a este hotel es porque son unos estafadores. Contratamos con ellos la vuelta al aeropuerto. Solamente nos indicaron que había la opción de sesenta euros para volver al aeropuerto y cuando llegamos al hotel vimos que había posibilidad de coger una opción más barata de cuarenta y cinco euros. Preguntamos por la diferencia y nos dijeron que es que el coche era más pequeño. Le dijimos que eso nos da igual y cogimos esa opción. El día que nos tuvimos que ir ,en recepción, no había nadie. Le escribí para decirle donde dejábamos las llaves y saber quién iba a venir y nadie nos contestaba. A la hora que habíamos quedado apareció un taxista y nos dice que el dueño del hotel no le ha pagado y si queremos ir al aeropuerto tenemos que pagarle 60 euros que sino no nos lleva. Nosotros molestos le decimos que ya está pagado y que llame al dueño pero el dueño como a nosotros no nos coge. El tiempo pasaba y peligraba que nuestro vuelo se iba a ir sin nosotros así que le dijimos al taxista que nos llevara y seguiríamos llamando al dueño. El taxista fue súper borde con nosotros y se reía de nosotros por la situación. Al llegar al aeropuerto el dueño no contestaba y el taxista nos dijo que sino pagábamos no nos devolvía el equipaje así que tuvimos que pagar. Tengo todo grabado. Después de dos horas el dueño nos contestó y nos dice que no me tiene que devolver nada porque el taxista no nos ha cobrado nada . Yo le digo que es mentira y que al contratar con el hotel el transfer, el se tiene que asegurar de traer a una persona de confianza que no nos meta en esa situación y que nos han obligado a pagar ese dinero porque sino no llegábamos al vuelo. A día de hoy todavía no nos han devuelto los 60 euros y se ha desentendido totalmente. Fue una situación súper desagradable y muy violenta. NO VAYAIS A ESE HOTEL SON UNOS ESTAFADORES.
- barbara (9/5): - Letto comodo e spazio ampio Devono rifare i pavimenti sono sollevati
- Alex (1/5): -
- Malik (2/5): - Staff was helpful It is not a hotel, a home basically converted into a guest house. Rooms are small, hallways are unclean, bathroom was missing sliding door, rooms smell, the check in is in another building, bedsheets were soiled, towels must have been used a gazillion times, pillow was hard as a rock. Overall would not recommend at all
- Yassin (10/5): Increíble! - Todo muy limpio.
Muy buena atención.
- Aurora (5/5): - Ottima posizione. Struttura fatiscente e maltenuta. Avevamo prenotato una camera con vista sulla città, ma la stanza era priva di finestra, cosa per noi inaccettabile. Abbiamo chiesto un cambio camera, ma la richiesta è stata rifiutata con la motivazione che fosse tutto indicato nella descrizione, senza alcuna disponibilità a venire incontro al cliente.
Appena entrati in camera si percepiva un forte odore di muffa e di chiuso. La stanza era sporca e piena di polvere, segno evidente di scarsa pulizia.
Il bagno era in condizioni pessime: doccia rotta e che cadeva a pezzi, acqua che fuoriusciva ovunque e assenza totale di tappeto bagno, tanto che ad ogni doccia si allagava completamente il pavimento. Inoltre, gli asciugamani erano contati, insufficienti per un soggiorno dignitoso.
Come se non bastasse, il primo giorno siamo rimasti senza acqua e senza luce, un disservizio gravissimo che ha compromesso ulteriormente il soggiorno.
Esperienza complessivamente molto negativa, struttura che non rispecchia le aspettative né il rapporto qualità-prezzo. Assolutamente non consigliata.
- Nakul (6/5): Ok, Decent value for money - Location
- Decent value for money - The bed was springy and hard as a rock
- The bathroom shower spilled everywhere
- Gabriela (9/5): - Превосходное месторасположение, близко было до разных достопримечательностей, я передвигалась пешком. Все понравилось!
- Teodora (5/5): -
- Priscilla (10/5): -
- Sara (10/5): -
- Oksana (10/5): -
- Georgescu (10/5): -
- Huszarne Vass (9/5): -
- Khan (3/5): - Nothing reallly,easy check in probably ,near sultan ahmet square No dustbin,tv not working properly,bathroom not very clean
- Francisco (4/5): - Ubicación Sucio, ropa de cama mala, cama mala, olores.
- Kamalprakash (10/5): -
- Kamalprakash (10/5): -
- Guest (9/5): -
- Klevi (9/5): -
- Anna (10/5): -
- AIDAN (10/5): -
- Natalia (10/5): -
- İrina (10/5): -
- Giulia (3/5): - Siamo arrivati circa alle 2.30 am, ci ha accolto un ragazzo molto simpatico in reception (che è aperta 24/24). Ci ha comunicato che la nostra stanza non era disponibile in quanto soggetta a disinfestazione insetti e ci ha quindi accompagnato in un hotel fatiscente vicino (circa 10 min a piedi in salita con le valigie alle 3 di notte). La stanza in cui abbiamo dormito era completamente inadeguata, addirittura con lenzuola e asciugamani sporchi e capelli sul letto, per non parlare del bagno (probabilmente non avevano rifatto la camera).
Sono sicura che non è stata colpa loro ed è stato un imprevisto, non abbiamo soggiornato nella camera prenotata. In ogni caso la mattina alle 7 ce ne siamo andati alla ricerca di un altro hotel. Ci hanno rimborsato le 3 notti di cui non abbiamo usufruito La pulizia
- Madalina (1/5): - There were cockroaches in the room. I wanted to talk to the owner and get my money back, but he offered a partial refund. Then he canceled the reservation so I can't give a rating. I have evidence, video and picture. I do not recommend at all. He accused me that I brought the cockroaches 🤷♀️🤦♀️
- Konstantinos (6/5): Value for money for short stay - Value for money for short stay of 2 days, more than that would be difficult. Από την αρχή σου έδινε την αίσθηση ότι δεν ήταν καθαρό και ειδικά όταν πήγαινες στο μπάνιο το επιβεβαίωνες. Πρέπει οπωσδήποτε να βελτιώσουν την καθαριότητα του χώρου.
- Francesca (3/5): - Posizione ottima. Staff inesistente, camera indecente. Pavimento sfondato, bagno maleodorante e con muffa, lenzuola sporche e strappate. Stanza economy proprio di fianco all'ingresso, impossibile dormire a causa del via vai.
- Matteo (7/5): -
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