Apartments Atento

Location: Mrtvo Zvono 11, Dubrovnik, Dubrovnik-Neretva, 20000, Dubrovnik, HR

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

Amenities & Facilities

• Free WiFi
• Luggage storage
• Wheelchair accessible
• Smoke-free property
• Airport transportation - pickup (surcharge)

Rooms Available

• Studio (Studio Apartment)

  1 Double Bed

  269-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 25-inch flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, safe, and iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Freezer

• Studio (Comfort Studio Apartment)

  1 Queen Bed and 1 Double Sofa Bed

  430-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 25-inch flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, safe, and iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Freezer

Guest Reviews

• lee (10/5): Dubrovnik apartment - An amazing location with great facilities. Cooker Washing machine Fridge Dishwasher Despite check in being 2pm I able to leave my bags in the apartment before this time. I would stay here again
• Katja (10/5): - Die Unterkunft liegt "oben" in der Altstadt, man muss sich also bewusst sein, dass es bergauf und viele Treppenstufen hinauf geht. Die Angabe der Adresse ist falsch. Es ist nicht die Mrtvo Zvono sondern Poljana Mrtvo Zvono. Was wir nach halbstündigem Suchen im Dunkeln herausgefunden haben. Das Appartement selbst liegt dort im hinteren Eck und ist über eine Treppe erreichbar. Ist ein bisschen tricky und die Beschreibung sollte hier angepasst werden. Sonst war die Unterkunft super. Sauber, geräumig, hell, gut ausgestattet. Wir waren zufrieden.
• Emma (10/5): Wonderful stay - We had a lovely stay at Atento apartments. The property is great, clean and comfortable and well equipped with everything you need. There are wonderful views of the city walls. There are a lot of steps to climb in order to get to the apartment so not suitable for anyone with reduced mobility. Overall a great place!
• Richard (10/5): Nice Apartment in Old Town - Well appointed, comfortable and clean apartment in the old town. As mentioned in other reviews there are quite a lot of steps to climb but that will apply to most accommodation in the old town as it is steep on both sides. Good communication with property manager (Iris). Had a good dinner at the restaurant run by Iris’ family. Would recommend
• Mirtill (6/5): - Do not bother to climb up to this apartment. I wish the property description would have included that there are many steps to come to this place. We walked the hardest 650 m of our life since we had 20 kg suitcases. I found several issues with the apartment: 1. Mold on doorframes in the bathroom. Also looks like there was water damage because the doorframe is swollen and cracked at the bottom. 2. No instructions on how to use stove and that there is a switch to the water heater. Had to contact owner. 3. Not the greatest directions how to get to the apartment AND the address is misleading (it’s on Poljana Mrtvo Zvono not Ulica Mrtvo Zvono). We had noisy upstairs neighbors (I know it’s not the owner’s fault). The only positive thing was that owner replied to my request quickly. I asked the mold be cleaned since I have mold allergies and it was remedied within hours.
• NATALIE (6/5): - The room itself is fine, but 2 major minuses - the washing machine didn’t work properly (would not drain) making laundry tough and the standing water left a musty smell in the room. Also the floor/ceiling is very thin so every morning at 6 am, I was woken by heavy footfall. Bring ear plugs
• Rémi (10/5): - Il ne faut pas se fier à l’extérieur
• Belvel James (6/5): - I want to be fair here but also accurate. This is a very well appointed Ikea apartment built into a very old stone building. It is clean and well-equipped. But management of it needs work if it is to succeed as a VRBO. It can be a good place to stay, but be cautious. I imagine the owners are young investors who live a good distance from the property, and probably are not very handy at fixing things. So they hire a management company. When I put a significant bit of our vacation clothing into the wash machine, only to find that it washed but would not spin or drain, and locked so we could not retrieve our clothes, I messaged the management company. They told me to contact the owner, which took quite a while. Fortunately, I was able to get the washer open, and we retrieved a sodden load of filthy clothing that just about dried before we left. We also live in vacation spot, and VRBO manager take care of all of that. This was not the only failing which, I think, suggests the owners need a new management company. Here is the list: 1. The map for getting to the apartment from the drop-off location was really and truly inadequate for someone unfamiliar with Dubrovnik. 2. There was not a bit of instruction for operating the appliances in the apartment, like the washer, the stove top, the heater/air conditioner. 3. The hot water was "occasional" at best. Last weekend it was pretty well non-existent.
• Pravin (10/5): - One of best lodgings I've experienced in trips to 40+ countries. Clean, well appointed, AMAZING location. Just wonderful in every way. Iris was very helpful and friendly. Thank you so much, Apartments Atento.
• Wanvisa (10/5): - The apartment is well locates in a quiet neighborhood. It's a specious and well equipped apartment and we had a good time there.
• Roger Pierre (10/5): - Appart.dans vieille ville Calme,propre,neuf et moderne
• Gemma (10/5): Highly recommend for solo or couple - This is a gem of a place in Old Town. The place is cute and very clean. Great for solo/couple. The host made check in/out easy. Would recommend.
• maria (10/5): A fantastic experience 10/10 - Our experience was fantastic. This place is amazing, it has absolutely everything you need. Is super clean, the location cannot be better and the whole process was smooth and easy. I would definitely come back! Thanks so much for making our stay in Dubrovnik so great :)

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