elisa hotel
Location: Küçük Ayasofya Mahallesi Gelinlik Sokak No:10, Istanbul, tr
Star Rating: 6.7 Stars
Property Type: Bed and breakfasts
About this Property
Historic Location
Situated in the heart of the Historic Peninsula, elisa hotel offers easy access to iconic landmarks like Topkapi Palace, Hagia Sophia, and Blue Mosque. Explore Istanbul's rich history just steps away.
Comfortable Accommodation
Each room at elisa hotel is equipped with modern amenities including a flat-screen TV, air conditioning, and a minibar. Relax in a cozy environment with the convenience of an electric kettle and a private bathroom with complimentary toiletries.
Convenient Facilities
Enjoy a hassle-free stay with a 24-hour front desk, terrace, ticket service, tour desk, and free parking at your disposal. Start your day with a delicious open buffet breakfast and savor Turkish and international cuisine at nearby restaurants.
Book your stay at elisa hotel for a memorable experience in Istanbul!
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Shared kitchen
- Public transport tickets
- Evening entertainment
- Public Bath
- Coffee Shop on site
- Fruits
- Pet basket
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Scuba diving on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Secured parking
- Fishing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Comfort Apartment, 3 Bedrooms (No: 1)
2 Queen Beds, 2 Large Twin Beds and 1 Twin Sofa Bed
Soundproofed room
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Kitchenette with refrigerator and stovetop
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Desk and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heated floors
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Apartment, 2 Bedrooms (No: 4)
2 Queen Beds and 1 Large Twin Bed
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Kitchenette with refrigerator and stovetop
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Desk and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heated floors
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Apartment, 3 Bedrooms (No: 3)
2 Queen Beds and 2 Large Twin Beds
Balcony with sea views
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Kitchenette with refrigerator and stovetop
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Desk and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heated floors
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Apartment, 3 Bedrooms (No: 2)
3 Queen Beds and 1 Large Twin Bed
Overlooking the city
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Kitchenette with refrigerator and stovetop
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Desk and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heated floors
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Room
1 Queen Bed and 3 Large Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Refrigerator
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Desk and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heated floors
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Hydromassage showerhead
- Soap
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Classic Triple Room
The triple room's kitchen, which has a tea and coffee maker, is available for cooking and storing food. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Premium Quadruple Room
The quadruple room's kitchen, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Guest Reviews
- Ana Maria (10/5): - PersonalulWe had a very pleasant experience at this hotel. The room was clean and comfortable, and the atmosphere was very relaxing. I would especially like to thank Safi, who was extremely attentive to all of my requests. Everything was exactly as we discussed and as he promised. He was always kind, quick to respond to my messages, and throughout our stay he was very attentive to all our needs. His professionalism and dedication truly made a difference and made us feel very welcome. I highly recommend this hotel and we will definitely come back!
- Daurenov (10/5): -
- Арайлым (10/5): -
- Gülnar (10/5): - Все было очень хорошо Лифта нету(((
- Natalia (9/5): -
- Красимир (10/5): - The location of the hotel is wonderful. The service was great. I especially want to thank Safi for her great attitude. I can only say good things about my stay at the hotel. I highly recommend it.
- Пресиян Димитров (6/5): -
- Митко (8/5): -
- Stefka (1/5): - Котката пред хотела 🙂 Останах изключително разочарован от престоя си в този хотел. Условията бяха далеч под всякакви приемливи стандарти. Стаята беше мръсна и се усещаше силна миризма на мухъл. Леглото беше счупено и неудобно, а завивките – стари, скъсани и нехигиенични. Чаршафите също бяха видимо мръсни, което е напълно недопустимо. Температурата в стаята беше много ниска, а климатикът не работеше, което направи престоя още по-неприятен. Закуската беше под всякаква критика – с ниско качество и ограничен избор. Не бих препоръчал този хотел на никого и със сигурност няма да го посетя отново.
- Андреа Цонкова (10/5): - Персоналът е много любезен, помагат с каквото ти трябва. Хотела беше в ремонт на част от стаите, но въпреки това успяха да ни настанят и да отговорят на очакванията ни. Хотела е на доста добра локация и се стига пеша на доста места. Не беше особено чисто, но все пак бяха в ремонт. Закуската беше еднаква и четирите дни.
- MTRKhan (6/5): -
- Maria Daniela (10/5): Perfect - Excelent 😍 A fost totul în regulă
- Nikoleta (8/5): -
- Мария (8/5): - Разположението.
- Guest (8/5): - No elevator
- AndreaR999 (5/5): -
- Диана (2/5): Не си заслужава, много разочароващо - Локацията на хотела е прекрасна. На пешеходно разстояние от забележителности, ресторанти, базар, спирки на градски транспорт, в същото време е много тихо и спокойно. Find and prepare in advance. There is no such thing as a restaurant, bar, public transport stops, at this time it is very quiet and peaceful. 1. Паркинг няма, паркирането е на улицата. 2. Първата вечер се оказа, че стаята ни е заета и се налага да ни настанят в друга, която беше 2х2 метра. Нямаше топла вода, но поне имаше климатик и беше топло. На следващата вечер, когато ни настаниха в резервираната от нас стая се оказа, че климатика не работи, парното имаше проблем и отново нямаше топла вода. Свързахме се с персонала, помолиха ни да изчакаме 15-20 минути да оправят парното или ще ни преместят. Накрая ни преместиха в трета стая, в която климатика работеше, но отново нямаше топла вода. Всички стаи бяха с непочистени бани, стърчащи контакти и недостатъчно завивки. 3. Закуската беше една и съща порция всяка сутрин - кафе или чай, сварено яйце, 2 слайса кашкавал, 2 маслини, 1 чери домат и няколко пържени картофа. 4. За 4 дни имахме около 30 минути топла вода за един ден, всеки ден комуникирахме с персонала, които само вдигаха рамене и се усмихваха, но по никакъв начин не съдействаха. Явно има някаква схема, защото на моменти имаше хладка вода, когато комуникирахме, после пак я спираха. Не си заслужава парите за да седите без топла вода и отопление. 1. There is no parking, parking is on the street. 2. The first night it turned out that our room was taken and they had to accommodate us in another one, which was 2x2 meters. There was no hot water, but at least there was air conditioning and it was warm. The next night, when they accommodated us in the room we had booked, it turned out that the air conditioning was not working, the heating had a problem and there was no hot water again. We contacted the staff, they asked us to wait 15-20 minutes for them to fix the heating or they would move us. Finally, they moved us to a third room, in which the air conditioning worked, but again there was no hot water. All the rooms had uncleaned bathrooms, protruding sockets and not enough blankets. 3.
- Gianluca (9/5): - Personale disponibile Bagno piccolo
- Ikram (1/5): - Very bad service Staff is not cooperative and hotel is not suitable for wheelchair.
- OLESIA (10/5): -
- Andrei-Marian (8/5): -
- Vasyl (8/5): Семейная пара на отдыхе. - Местоположение супер, в 2 минутах хотьбы от Голубой Мечети. Персонал очень приветливый и отзывчивый. Удобное парковочное место. Хорошо отапливаемые номера. Номер нуждается в косметическом ремонте. Но в принципе цена соответствует качеству.
- Alex (1/5): -
- Nesin (9/5): -
- Cristian (10/5): -
- Ahmed (10/5): Fantastic - Very close to blue mosque Nice and neat and clean
- Assel (10/5): -
- Svilen (3/5): -
- Mária Nikolett (10/5): -
- Susana (9/5): Perfecto calidad precio - El personal fantástico, te ayudan en todo lo que necesites, calidad precio , muy bueno, con desayuno incluido, no dieron una habitación reformada, muchas gracias Nada, todo bn
- Valeriya (7/5): - На 5 минути пеша от Св. София и Синята Джамия. Паркира се на улицата, но няма никакъв проблем. Момчето от рецепция беше много любезно, да ни укаже място, за да сме спокойни за колата. Помогна и с качването на куфара до стаята по тясното стълбище. Бяха любезни и гостоприемни, макар дамите, приготвящи закуска да не говорят английски език. Тези легла бяха най-високите, на които сме спали, но след цял ден обикаляне из улиците на града, усещането да спиш като принцеса е велико. И беше уютно. Закуската е на порции и е много оскъдна. Имаше някакъв проблем с wi-fi и така и не ползвахме интернет от хотела.
- Neda (5/5): - The location is in the city center and the price is pretty cheap They didn’t allow us to stay in the room that we initially booked and accommodated us in a different building. The place wasn’t very clean and need some reconstruction work to be in a good condition.
- MM (7/5): -
- Kamil (9/5): -
- Елмин (3/5): -
- Federico (6/5): Salviamo la posizione - La posizione e in parte il personale Camera piccola e un po' decadente; terrazza lasciata all'abbandono. In camera non c'era né un bollitore né altro. Lo stretto necessario
- Yelena (9/5): Было бы хорошо сделать дисконтные накопительные скидочные карты для постоянных посетителей - Проживаем с семьёй второй раз. Удобное расположение, можно передвигаться пешком ко многим интересным, историческим местам. Персонал приветливый, всегда стараются выслушать, понять и помочь. Заезжали ночью, сразу встретили, разместили без суеты, с улыбкой. Утром проводили на завтрак в кафе. Прошлый раз кушали на террасе - было интересней!! Но террасой можно пользоваться и это замечательно - вид чудный!! Завтраки можно немного разнообразить! Отдельно хочется отметить, что в летний период, когда очень жарко, разрешается использовать питьевую воду в достаточном количестве!!! Соответствие цена-качество Нормальное -- недорогой, вполне бюджетный отель, с уже не новым интерьером! Приехать в путешествие, смотреть достопримечательности, гулять по городу и знать, что у тебя есть место для ночлега!!! - это самый подходящий вариант!! Следующий раз тоже бы здесь остановились!
- Popa (2/5): -
- Doroshenko (8/5): -
- Elena Diana (2/5): - Personalul În camera mirosea puternic a mucegai, nu avea nici cea mai mica asemănare cu pozele. Micul de jun foarte sărac și uita sa pună din produse pe farfurie. La aceeași masa, unii aveau o felie de șuncă presata, alții nu.
- Estevão (9/5): Great location and lovely stuff - Excellent location and super friendly staff. I travelled with my family and we had two rooms. In one of the rooms the bed frame was broken so we were moved to a different, bigger room, which was greatly appreciated. A few little things could be done to make the staying even more pleasant. Bed frame was broken, air con not working and with cables exposed, the shower tap not working unless you apply a lot of pressure. Nothing that spoiled our stay, but minor things that wouldn’t take too long to fix and make the guests even more satisfied.
- Kate (6/5): Great location, but very basic accommodation. - Location Facilities were very basic, and worn and tired.
- Prasand (3/5): Run! - Nothing The room
- Emir (9/5): Superb -
- Abdun (2/5): My stay was okay at elisa hotel - It was big and next to the mosques When we asked the staff to clean our room they never done it. We asked the staff for five days in a row.
- Vitaly (10/5): Reasonable stay in Istanbul center for a short time! - Perfect location, just few steps to reach Blue Mosque and St. Sophia. Very close to Grand Bazaar and to the sea. The hotel has a terrace. Reasonable value for the stay. TBD
- Naser (2/5): I won't book it again. - Location was good , but there was no room service at all No cleaning even once in 5 days. That's not housekeeping. Breakfast was late as there was no one available to make it for a couple of days. Housekeeping, price and unprofessional staff. Though all of them were not unprofessional. On booking.com website, it was listed as 3 star hotel. In my opinion it is not even a single star hotel. I asked one of staff that how many stars is the rating of your hotel. He replied, I don't know.
- Shkelzen (6/5): Pleasant - Location was perfect Two beds were not of the same size as shown in Booking.com ( they were smaller). There was no kitchen eventhough it said for cooking and storing food. Air conditioner didn't work properly (temperature control feature was out of order. Water flush of the toilet mulfunctioned (water didn't stop). But, the staff was very kind and polite.
- Sofia (5/5): Passable - The staff is really sweet and the location is nice. There were ants in our room and the shower didn’t work.
- Nasir (10/5): Seyfullah respshen gay is very good person - Nice location
- Aaminah (5/5): Was an average stay . Hotel location is decent and reception staff are helpful, but facilities can be improved. - The location and the friendly staff at reception -Breakfast is extremely basic and the same everyday. No options to choose your own items at breakfast , everything is placed in a plate , and you simply have to take a pre-packed plate. -Shower hosepipe was broken and sprays water everywhere - Fridge is broken and doesn’t work - Cleaning service is only offered every second / third day. Not everyday - No laundry service available
- Md (8/5): excellent value for money - Very close to Blue MOsque, Hagia Sophi and Tram station. 20 mins walk to Grand Bazaar and 10 mins to the Museum. Very friendly staff
- Hussainy (10/5): Exceptional - Location was great. It has very good access to Sultan Ahmet. 5 minutes walk. The staff was very good.
- Nayab (1/5): Bad -
- Seferi (10/5): Exceptional -
- Iwona (9/5): Superb - Great localisation and helpful, friendly personel.
- Diana (10/5): Exceptional -
- Diana (10/5): Exceptional -
- Nayab (1/5): Bad -
- Kathleen (10/5): Cute, cozy hotel near all the major sights. It is worth the value. - Breakfast was a traditional Turkish breakfast, good and healthy. The location was very close to the big main sight in Istanbul. I went at the end of November. I experienced cold and windy days, but other than that, I was happy with my stay.
- Aamir (8/5): Very good - The staff. Specially Mr. Saif Ullah at reception. He is a very cooperative good guy with a smiling face😊 Nothing bad. I have a good experience there
- Yogesh (10/5): Exceptional - The stay is at apt location and near to all best historical places. Both Seyfullah and Jibraid were good host and helped in providing valuable information about the near by places. Best in both hospitality and friendliness.
- Hussain (1/5): Bad -
- Nayab (1/5): Absolutely awful place - Horrible Disappointed
- Skyler (10/5): The staff was lovely - Everyone was awesome I got my money worth
- Gabriela (5/5): If they clean it will be super - please clean is dirty - Excellent position- close to the grand bazaar and the Blue mosque and very good parking, the guys from the reception help us in this matter Very very dirty, the bathroom was not clean, the toilet was not cleaned, the bedsheets were not changed from the previous guests, much noise - you can hear all that is happening in the hol way all
- Hassan (7/5): Good enough - Good Arrangements
- Fakhar (7/5): Excellent location near to Blue Mosque and Beach. - The staff was very helpful specifically Mr. Jibraeel and Ms Shella. Breakfast was nice. Tv was not working, blanket was not available.
- Younis (4/5): It was ok - Breakfast ok Dusch cabin not good
- Girl (1/5): Bad -
- Alex_marian_2016 (8/5): Perfect for a city break. - Located 300 m from Sultanahmet Mosque. Quiet street, many restaurants and shops in the area, Perfect for a city break. Cleaning can be improved. The rooms are in several buildings and if several rooms are reserved there is a chance that they will not be in the same building.
- Anonymous (3/5): If you search for a top located place and a free parking spot - you are at the right place. - Really good location, in just 5 min walking you will reach Hagia Sofia and the Blue Mosque. There is a free parking The room is beyond small, the bed was pretty tiny for two people, bathroom was moldy and also dirty. The air conditioner was working for 10 to 15 minutes and turned off by itself. The breakfast (included one egg, 3 slices of cheese, some olives, a cookie and some old bread) was miserable, for 10€ you could eat at a really nice place and get a real breakfast.
- David (3/5): Poor -
- David (4/5): Disappointing -
- Blazej (8/5): Very good - Very good location, close to Sultanahmet. Nice, helpful staff. Nice, clean rooms. Working aircondition. Balcony with the limited wiew on Bosphorus. Kitchenette included. So the fridge. Shop around the corner. You get all you need :-) Breakfasts with limited choice. Important: if you pay at the hotel, the Booking price stands only if paid cash in TLY. They accept cards, but if you pay with the card, they add additional 15 or more precent to the booking.com agreed price.
- Andra (6/5): Pleasant - Location Lack of cleaning, mold on walls.
- Yaseen (4/5): Poor quality. Stay away. - Basic breakfast. Juice was available the first day but thereafter staff informed us that it has run out for the remainder of our stay. We booked the premium room but the AC did not work. This was unacceptable as we only stayed there for one night. We moved to another room which was not the same quality but the AC did work and there was no change in the price we paid for the additional 5 days. The hotel does not understand the need to invest in more iron's when they get booked up during busy periods. Had to ask for two consecutive days before getting one.
- M (5/5): Passable but could've been better. - The day and night receptionist/security staff were courteous and helpful. They spoke some English which helped a good deal. Helped out with our luggage and mentioned a few good local attractions. The lighting and decor was actually nice, though some furniture had a bit of wear and tear. Receptionist staff got us sorted with a cab for our return flight (competitive rates). They wanted cash payment instead of card, which was misleading. There was no lift that would tailor for disabled/accessible guests, as originally quoted. TV was there but no cable or satellite channels. Had to get an eSim and hotel wifi was substandard at best. Room smelt mouldy and some blankets had blood stains from previous guests. There was a H&S risk where some sockets were broken. Cleaners didn't replace/change bedding or toiletries. Won't recommend this hotel overall.
- Karasalihović (7/5): Good - Hotel is really nice, on great location, it's 5 min walking to Sultan Ahmet. If u like cats, there is plenty of them near hotel. The receptionist (I think his name was Sani :D) was really nice and helpful. My bed wasn't so comfortable.
- Jozef (10/5): Exceptional - Good Situated Hotel - near Center. Breakfast in price. 🍻👌 The WiFi not work properly.
- Yahia (5/5): Passable - good location the hotel needs some care
- Tarlin (1/5): Would never recommend a stay here... - The location was close to the Bosphorus and an easy departure point to get around the city. At the hotel, one staff person, Safi, was an absolute gem in trying to sort out the issues we had. Also, out early morning airport taxi (4AM!) Was arranged by the hotel and was there early to pick us up. The majority of staff was rude and dismissive of our concerns, the Wifi never worked, the room had cockroaches and no A/C, the hotel staff constantly gathered in groups with friends right out front and made noise (despite the early hours and having guests that were asleep in rooms across from the entrance), there were poorly placed rugs to cover holes in the flooring (and staff never warned us about the flooring as a safety precaution. I discovered the hole by tripping and falling over it), the breakfast was sparse at best with eggs boiled until the yolk was grey, broken shower head in the bathroom that they left that way until we chased them to fix it. Our room had to be changed twice (1st change was due to them placing us in a different hotel, Blue Sail, because they had no room for us at Elisa and did not explain this until we arrived at almost 2AM from the airport, even though they had been communicating with me via WhatsApp and could have warned us before we arrived...2nd change was due to them placing us in a basement room with no windows, which was not the room we reserved.) Finally, when we asked about the possibility of a small return of some of our payment to answer for the multiple issues we had... We were told, BY STAFF, that the manager did not care and would not return any money. I've been making reservations through Booking.com since 2013, and though the quality of each stay has varied, this Elisa hotel is by far the worst experience I've had. With the exception of a couple staff members that tried their best to look after us, I would not recommend this place to anyone and don't understand how they have their current positive rating on Booking.com (which I trusted to book my stay). For the money I paid, I wasn't expecting 3 star service, but this is a poorly run AirBnB, pretending to be a hotel.
- Rajoui (1/5): Very bad experience, they made us regret our trip to Türkiye - Nothing the staff, they love money too much, they try to rip us off, they don't respect the reservation, they gave us a very dirty room, you'll just have to look at the comments on google
- Gulzhanat (9/5): Superb - great hotel, cozy, the staff is good, especially the woman who cleans and cooks breakfast. In general, everyone in the hotel is friendly and good, all attractions are within walking distance. From the hotel it was recommended to go to the beach, the brochures were at the reception, Marlin Princess beach hotel for 3 hours Kumburgaz, it wasn’t very good there, firstly the beach was terrible, covered in algae, it took 2 hours to go there 2 hours back, they took money for food separately and the food was not a buffet, but a complex lunch, not very much. Therefore, before taking such excursions, it is better to read on the Internet.
- Enache (7/5): Good -
- Florensa (1/5): Bad - Only the position of the hotel is the good thing here. It was horribly, we stay only one night but we couldn't wait to leave. it smelled like cigarettes, there were no blankets, there was a TV but no batteries in the remote, there was an air conditioner but no remote, just awful! on top of that, we waited an hour and a half to check in because someone supposedly took the keys and they never actually checked us into the room we had booked. Nothing!
- Aminath (8/5): Very good - the area was great and tourist friendly
- Muhammad (6/5): Pleasant -
- Mohammed (4/5): I didn't like the hotel for the above reasons. - location. reception staff named Saif is helpful and supportive. no lift. breakfast portion is small. manager insisted to pay in cash and by Turkish lira or Euro. manager refused to accept paying in credit card by USD currency. manager insisted on using Turks lira to gain more money than total amount agreed by booking.
- Sarah (8/5): it was great , the staff is supper nice - The staff was great, the location is also good near aya sofia and the blue mosque, the room does not correspond to the pictures, there is humidity in the room and it is not very clean, you can see dirt in the corners of the room
- Lorenzo (10/5): Safi, the guy, working at the reception is kindest person ever and always ready to help you. Strongly recommended. -
- Aizhan (9/5): The hotel staff, especially guys at the reception like Safiullah is quite friendly and helpful. - The location is wonderful. Very close to sightseeing places. Everything is OK to the hotel price.
- Priscilla (1/5): Dirty- old- damaged- - location nothing more terrible hotel, if you like to call i “hotel”! we never had our room cleaned, I found cigarette on the floor from previous guest, broken toilets, just terrible! we changed our room because the first one was just disgusting, second one just tiny less disgusting! no worth it! never again! but staff even if doesn’t speaks English it’s nice! ps: terrible breakfast, we only tried first day and we didn’t want to give a second chance! hopefully you will read this review and you will change your mind about booking this “hotel”.
- Anuujin (8/5): Very good - Hotel location was perfect, it is located in right heart of Istanbul. Staffs were so friendly specially a reception Safi was so helpful and kind. 😇
- David (8/5): cheap cheerful and convenient - very near the centre of Istanbul/-good value for money and very nice staff electricity buzzed all night and there was a shortage of sheets
- Timofey (5/5): Passable -
- Муханбеткалиев (9/5): Superb -
- Alexandra (10/5): Exceptional -
- Danix010 (7/5): Good -
- Jawed (5/5): good friendly staff however room and breakfast not up to par. - location close to all attractions taxim square. breakfast was same every day. not very healthy need to add fresh fruit lentil soup instead of cakes and jams. rooms are old and in need of repairs. room I was in was completely cluttered.
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