Hope House Residences by Aeria Apartments

Location: 45 Great Peter Street, London, gb

Star Rating: 8.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Free wired internet
• Internet access

Rooms Available

• Penthouse Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• One-Bedroom Apartment

  Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• Two-Bedroom Apartment

  This apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• Three-Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Jawed Imam (8/5): Value for money - Location Maintenace needed especially the furniture and curtains
• Himawan (10/5): -
• Manering (8/5): -
• Florian (6/5): -
• Janine (10/5): - Location. Modern decor Area a bit rough at night time
• Eilisha (9/5): -
• Katharina (10/5): Top notch apartment - Spacious, bright and quiet apartment. Staff very helpful and responsive. I will book again. -
• Tibor78 (8/5): - Ťažko hodnotiť tento apartmán, keď že deň pred tým nám zmenili na iný apartmán, bez dôvodu. Dostali sme iný apartmán, ktorá sa nachádzala pri Buckinghamský palác. Pekný apartmán na veľmi dobrom mieste. Zmena apartmánu na poslednú chvíľu. Mal som dve adresy, a som nevedel ktoré sú správne. Komunikácia cez e-mail a cez booking chat nulová. Jedine cez telefón. Zlé inštrukcie na hľadanie apartmánu. Zle označené na google mape. Zlé označená izba. A nakoniec keď po hodine sa dopracujeme k izbe nefunguje kód a treba hľadať kľúče, ktoré tiež ledva fungovali.
• Andrea (7/5): Good but costumer service could be better - The wifi did not work the whole time and the customer service did nothing to help, also it was not possible to get extra toilet paper and dishwasher tablets.
• Yohann (5/5): Bon week end mais appart cher pour la prestation - La proximité des monuments Pas de doses pour la machine à café Pas de produits dans la cuisine Ni de sel ni de poivre
• Tommy (5/5): Excellent location, unkept and unclean apartment, no response from owners to queries during stay. - Location is excellent for exploring London attractions. Polite receoption representative however not empowered to make any decisions or provide extra kitchen towel or dishwashing soap. The apartment has high end design however is very worn. The sofa was very unclean, alot of stains, the bed had broken slats and the beds had not been howveered underneath with previous guest hair and wrappers still under bed. The fridge had a very bad smell. In addition no dish soap is provided meaning you must go to shop. I contacted the company to ask for review of the fridge and bed on day one but no response recieved.
• Nachez (8/5): -
• Karin (7/5): Toller Platz - Wir wurden recht kurzfristig auf ein anderes Apartment umgebucht, die Lage war top-direkt neben dem Buckingham Palast. Sehr gutes Café und mehrere Pubs in der Nähe. Räume großzügig Die Möbel sind abgewohnt, das Sofa war voller Flecke und wenig einladend, die Fenster schmutzig und eines gebrochen. Im Bad gab es Schimmel in den Fugen. In Summe etwas lieblos, schade.
• Colin (10/5): The one I keep going back to... - I spend a lot of time in London and this is probably my favourite place. I've stayed in many properties across central London but I always gravitate back to this one. It is modern, clean and in a great location. It's pricey, but you pay for what you get, and this property is excellent!
• Leonie (8/5): Perfect place to stay - The location was perfect. Very well maintained with comfortable beds and a well equipped kitchen. The automatic lights in the bathroom. The timer was set too quick. It was unseasonably warm the weekend we stayed, we struggled to keep the flat cool.
• Dean (10/5): -
• Penny (9/5): Superb - Modern and spacious
• Diane (10/5): We thoroughly enjoyed staying at this apartment in London! - It was centrally located to historic sites. The apartment was large enough for the three of us & well appointed. No complaints
• Priya (1/5): Unapproachable hosts, overpriced apartment that's not worth it - The location was convenient and the property was clean. So many things! All of the equipment in the house uses very confusing, non user friendly technology. We really struggled to get hot water, use the microwave and the switches to dim the lights. We paid a lot of money to stay here but the hosts were super stingy with the amenities and would ask us to pay extra for every request. We were six people staying for 5 nights and they provided us with 2 dishwashing tablets, super tiny bottles of shampoo and body wash and hardly any coffee or milk sachets. It has been wrongly advertised as a 3 bedroom apartment. One of the rooms is tiny and the bed is just enough for one. The other rooms have tiny beds as well that barely fit 2. We really struggled to sleep. The hosts were not helpful in any way. Not at all friendly and approachable.
• perla (8/5): - La localisation, l’espace pour 6. La taille des lits, pas idéale pour de grandes personnes, largeur 130cm. Le premier jour j’ai eu une réponse assez rapide de la centrale, mais plus par la suite. J’ai signalé un problème dans une des salles de bain dont les lumières ne s’éteignaient pas. À la fin des 3 jours problème non résolu
• Harri (10/5): -
• Luke (8/5): -
• Natalin (10/5): -
• Stephen (10/5): Top place to stay -
• Silva de Assuncao (10/5): -
• Gunnar (9/5): - Sehr luxuriöse und wunderschöne Penthousewohnung. Überdurchschnittlich gut ausgestattet und perfekt gelegen. Für einen kurzen Aufenthalt zu viel Technik, die man nicht auf Anhieb versteht und die teilweise nicht irgendwo erklärt ist. Wir haben es nicht geschafft, Fussbodenheizung und Spiegelheizung (!!!) im Bad auszuschalten :)) Wenn wir länger da gewesen wären, hätten wir natürlich nachfragen können und dann ist die ganze Technik bezüglich Beleuchtung, Heizung, Lüftung bestimmt seeeehr angenehm! Das hier ist Meckern auf sehr hohem Niveau!
• walter (10/5): - Appartamento bello e ben rifinito Lavandini del bagno piccoli
• Olga (10/5): - Просторные чистые апартаменты, тихая улочка, совсем недалеко от достопримечательностей Лондона Поздний заезд, когда написала письмо с просьбой о более раннем прибытии никто даже не ответил:(
• Begoña (9/5): Es acogedor, asequible, bien situado y en el se puede descansar. - La ubicación en Westminster al lado de la abadía y de la estación de metro Saint James. Los autobuses que conectan con otros barrios , como la city de Londres, Brixton o White Chapel, cerca y en menos de media hora estabas allí. A un cuarto de hora en autobús de Picadily Circus. Muy buena conexión con Heathrown. Hemos estado muy agusto. Algunas manchas en la moqueta y en el armario, no hice fotos. Y que no te guarden las maletas si llegas antes de checking o necesitas que te guarden las maletas en el checkout porque tú avión sale tarde.
• Laura (9/5): -
• Charlotte (9/5): - Väldigt fin och fräsch lägenhet. Sköna sängar. Bra centralt läge. Vi trivdes väldigt bra! Det enda vi saknade var lite mer varmvatten i duschen, samt diskmedel och disktrasa.
• Jesús Carlos (9/5): -
• Pardeep (10/5): -
• Shu-Han (8/5): -
• Mwaka (9/5): -
• Maria Chiara (9/5): Ottimo - Posizione eccellente e struttura molto bella e ampia. La struttura non fornisce adattatori alla prese. Consiglio come piccola accortezza per i clienti, specialmente per chi arriva di notte, di far trovare in appartamento almeno una adattatore per le prese elettriche e anche una bottiglia d’acqua.
• karen (10/5): -
• virginie (8/5): - Très bel appartement merveilleusement situé Très difficile échange avec le propriétaire qui n’a pas répondu à mes messages
• Jacques (9/5): Emplacement, qualité de l'appartement, prestations - Belles prestations, emplacement très central, très bon équipement au coeur de Westminster et proche de ma famille. L'appartement a répondu à toutes nos attentes, seul bémol aucune réponse sur une demande précise 8 jours avant notre séjour c'est dommage aucune correspondance pas de réponse à notre demande dommage car tout s'est bien déroulé Relation client à améliorer svp merci par avance
• James (10/5): -
• Joanne (9/5): Another successful stay - Modern. Clean Complicated systems
• Colin (10/5): - The apartment was incredible! Amazingly well decorated, modern and very spacious. I didn't want to leave and will be back again! The hosting staff were very helpful (I booked it very last minute) and an excellent experience all round! Absolutely nothing, it was a perfect experience!
• Emma (10/5): - Great location close to Westminster. Lovely apartment, great decor and clean. Pret a manager downstairs for convenient fresh coffee.
• Daniella (10/5): Can’t wait to visit again! - Everything about the property - very chic and easy to access.
• Acevedo (9/5): La mejor estancia en londres - Todo par mi fue perfecto .todo limpio muy lindo apartamento y en un punto estratégico Nada en lo absoluto. Todo fue perfecto para mi. Solo que fuera ideal tener donde dejar las maletas ya que hasta las 16 no puedes entrar al apartamento
• Stacey (10/5): - Location was great N/a
• Β (9/5): -
• Stephanie (10/5): - Location and apartment layout 1 key only. Would be good to have at least 2 keys for 2 or more bedroom's apartment.
• Marta (9/5): -
• Jared (10/5): -
• Shu-Han (8/5): -
• Kirsty (10/5): -
• Stacey (9/5): Good - Good
• João (9/5): -
• Arthur (10/5): Comfortable and close to attractions. - Close to Westminster abbey downing st and other attractions.
• Alison (10/5): -
• Lorraine (9/5): - Great location . Spotless with everything you would need Very complicated lighting system
• Anastasiia (10/5): Все чудово - Розташування чудово, все чисто і продумано до дрібниць Усе сподобалось
• Amelie (7/5): -
• Salya (10/5): perfect - all great bathroom lights keep going off
• Sue (9/5): Will be back - Great location in a lovely apartment our second time staying in number 9 would highly recommend Just needs some hooks in hall cupboard for big outside coats!
• Giovani (2/5): -
• DIEGO (10/5): -
• Sinead (8/5): -
• Chimps (6/5): nice stay - apartment was really nice but the bookings team were very poor. i emailed the property 5 times and got no reply in the end i had to keep ringing them. they failed to sent the ID email so i had to call them, i wasn’t sent the key code i had to call them yet again. No apologies were given at any point booking
• Molly (10/5): - Everything the property was perfect I cannot wait to return and have told all my family and friends about this property so they can experience this exceptional apartment Nothing
• Megan (10/5): Amazing accomodation in a great location. Highly recommend this property. Everything you need in the one place. Can’t wa - The property was amazing. Better than the photos showed. Quite luxurious in fact. So clean, warm and comfortable. It was so big and had everything we needed. Location was also great. My son could see Big Ben from his bed. A short walk from Westminster Abbey and the tube. The street and surrounds were extremely quiet and felt safe. Pret a Manger is next door so if you arrive extremely early like we did then you can grab a coffee and wait somewhere warm. Communication with the property via WhatsApp was excellent. Almost instant responses whatever time of day or night. Check in was very easy. I would love to stay there again and highly recommend this property. Thank you Hope House. Nothing at all
• Daniele (10/5): -
• Hemendran (9/5): -
• Fedor (10/5): Excellent property! - Everything is fantastic Make clean your carpet.
• Alison (1/5): - The flats can be very comfortable, I have stayed in these apartments before. The stay was in late December, and on arrival there was no heating on. The flat was very cold - indicating that the heating had been off for a number of days, rather than a number of hours. The instructions for the heating and all appliances are on You Tube, with no access to written materials digitally, or in hard copies. The videos did not reflect how the heating could be controlled in the flat. Telephone calls to the customer support team did not resolve the issue. The flat was getting colder and a visit by the maintenance team was eventually promised within the hour. Repeated chasing by telephone, and someone arrived over 3 hours later. The maintenance person needed to speak to the service team, and after a further 30 mins it transpired that there was a specific set of instructions - not available to us or the maintenance person - to turn the heating on. There was no fault in the heating system, and some three and half hours after our arrival the flat began to warm up. This situation was avoidable, had the heating been turned on before our arrival, or if correct instructions were available.
• Sheriff (5/5): I am not too satisfied with the sizes of the beds and I can’t imagine being in a space not cleaned for 8 nights - The location Too small and no provision for cleaning throughout my stay for 8nights
• Niamh (9/5): - Super location for seeing all the sites and really nicely decorated, spacious apartment for 6 people. Great value Hope house themselves were rather difficult to deal with. I was sent a link to pay damage deposit of 200 pounds which I did and then a few days later another message with all private details of what I paid exactly in euro conversion amd all my details was sent via whatsapp with booking logo and said it was a message from hope house and wanted me to confirm details via a link. It was a scam and I had to figure it out myself and contact booking. Very unsatisfactory with regard to help from both booking and hope house. Got an email directly and not through booking platform from hope house few days later saying there was scam emails being sent and to ignore.
• miquel (10/5): - Tot
• Karim (2/5): Logement en mauvais état - L’emplacement Logement très décevant et non conforme à l’annonce. Dès notre arrivée, nous avions demandé un lit bébé et, malgré plusieurs appels et promesses de rappel, il ne nous a jamais été fourni pendant tout le séjour. L’appartement était en mauvais état : stores cassés avec chaînes au sol, taches sur le sol et la moquette, murs abîmés, parquet très détérioré, et la salle de bain n’était pas correctement nettoyée. Le système domotique fonctionnait très mal : nous avons dû couper l’alimentation électrique deux fois pour rétablir l’éclairage Voyager avec un enfant dans ces conditions a été très contraignant et le logement était loin du niveau de confort attendu. Je ne peux malheureusement pas recommander cet hébergement. Very disappointing stay and the apartment did not match the description. From the day we arrived, we requested a baby cot and, despite several phone calls and promises that someone would call us back, it was never provided during our stay. The apartment was in poor condition: broken blinds with chains trailing on the floor, stains on the carpet and floor, damaged walls, heavily scratched flooring, and the bathroom was not properly cleaned. The home automation system worked very poorly: we had to switch off the main power twice just to get the lights working again. Travelling with a child in these conditions was very difficult and the accommodation was far below the expected level of comfort. Unfortunately, I cannot recommend this property.
• Dennis (9/5): Fantastic modern cosy apartments. - Modern, clean and well equipped. Great location.
• Anne (9/5): Veldig fornøyd med oppholdet. Anbefales og bor gjerne der igjen. Vi var en familie på fem som stortrivdes. Super beligge - Super beliggenhet. Gode senger og alt hva man trenger i leiligheten. Flott, moderne leilighet. Litt skitne teppegulv, men gode å gå på. Skulle vært ekstra sengetøy i leiligheten. Når noen ikke vil dele dobbeldyne. Skulle vært ekstra sengetøy i leiligheten. Når noen ikke vil dele dobbeldyne.
• Alexandra (6/5): - Super appartement,ou pour une famille ou groupe d ami , quartier calme, immeuble sécurisé et propre. Nous avons beaucoup aimé l’emplacement, assez facile d’aller partout, pas loin de métro et bus. Cafétéria en bas de l’immeuble. Possibilité de laver les vêtements, sécher et repasser. Appartement avec 3 chambres , donc prévu pour 5 personnes mais cuisine très très peu équipée ! Il n y a rien comme produit de nettoyage ni un balais, une seule poile sans couvercle, pas de planche à couper , pas de couteau qui coupe , dommage car avec 6 nuits que nous avons payé cher ça aurait été plus confortable de se préparer à manger.
• valentina (9/5): -
• Rabin (10/5): -
• Enisa (10/5): -
• Harry (10/5): -
• Jess (9/5): The second time we have stayed in these apartments and we are thrilled to have found them available again. - Quiet yet central, clean, well equipped, Modern, great showers and baths, comfortable beds, spacious. Synthetic bed linen could be improved and 100% cotton linen used instead.
• Jenny (9/5): Great location. Great facilities - Great location. Well-equipped and good size/ Could have done with more cleaning equipment in the kitchen - washing up liquid, cloth etc
• Niels (10/5): -
• Emily (10/5): Perfect would stay again -
• Traveller_71 (10/5): -
• David (10/5): Volvería a repetir. - Todo Nada
• Tariq (9/5): Overall, it was great to stay there as the property was very nicely maintained clean and very ideal for anybody who visi - Beautiful property, nicely maintained and clean throughout Both of the sliding doors were quite stiff, which was hard to open and close
• Helena (9/5): Fabulous ! - It is very spacious and beautiful ! It was too hot in the apartment. Possible to put cold except in the bathroom
• Pascalle (9/5): Amazing apartment on great location with comfy bed - The location was amazing, very central but not noisy at all. The bed is super soft and comfy. The apartment has everything you need!
• Ainhoa (10/5): Muy bonito, limpio, buena ubicación… - Todo
• Liza (10/5): Het verblijf in het penthouse was echt super luxe en we hebben ontzettend genoten. - Super fijne locatie! Super centraal, vlakbij de big ben en westminister abbey en St James park. Wij verbleven in het penthouse en we waren echt positief verrast over de uitstraling en luxe van het appartement De “waterval” kraantjes waren heel onhandig! En we hadden moeite om de verwarming in het woongedeelte aan te krijgen
• Lis (2/5): The apartment itself is great however I did not appreciate the managing - Clean. Adequate space, bathrooms & storage. One member didn’t have a bed!
• Joanne (10/5): Fabulous! - Modern, exceptionally clean, fab location. High tech and patience needed to work it all out….but that’s not a negative…it’s a very modern apartment!
• Alejandro (9/5): - Instalaciones modernas, limpias, bien equipadas y muy buena ubicación. El check out es muy temprano y no hay luggage store
• Debbie (10/5): Perfect gorgeous apartment that we will most definitely book again - The apartment was spotless and very modern . It was beautiful Nothing
• Akdidar (9/5): -
• Alasdair Harris (3/5): -
• Adam (9/5): -

Photos