The Guardsman Hotel and Residences
Location: 1 Vandon Street, Westminster, London, England, SW1H 0AH, London, GB
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the epitome of luxury and comfort at The Guardsman Hotel and Residences, nestled in the heart of London, just steps from Buckingham Palace.
Comfortable Accommodations
Experience elegance in one of our 59 individually decorated guestrooms, equipped with minibars and espresso makers. Enjoy entertainment on 40-cm Smart TVs while you stay connected with complimentary wireless internet.
Gourmet Dining Options
Indulge your palate with delicious meals served at The Drawing Room, or opt for the convenience of 24-hour room service. Don't miss our cooked-to-order breakfast available daily to kickstart your day.
Prime Location
Explore iconic landmarks like Big Ben and Westminster Abbey, all within a short walk. Plus, with our 24-hour airport shuttle service, your travel experience is seamless.
Book your stay at The Guardsman Hotel and Residences today for an unforgettable London experience!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 04:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Smoke-free property
- Tours/ticket assistance
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Free grocery shopping service
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
The Bondfield Two Bedroom Residence
2 Queen Beds
1066-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Furnished balcony or patio
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Horsbrugh Residence, 2 bedrooms
2 Queen Beds
506-sq-foot individually decorated room with a balcony/patio
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Superior Room, 1 Queen Bed
1 Queen Bed
194 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Astor Residence, 3 bedrooms
2 Queen Beds and 1 Double Bed
1259-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Furnished balcony or patio
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Deluxe Room, 1 Queen Bed
1 Queen Bed
226 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
-
Summerskill Residence, 2 bedrooms
2 Queen Beds
990-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Furnished balcony or patio
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
The Wintringham Two Bedroom Residence
2 Queen Beds
818-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Furnished balcony or patio
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Single Room
1 Twin Bed
140 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
The Guardsman
1 Queen Bed
291 sq feet
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
-
Executive Room, 1 Queen Bed
1 Queen Bed
269 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
-
Copeland Residence, 1 bedroom
1 Queen Bed
431 sq feet
Layout - Bedroom, dining area, and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-cm Smart TV with premium channels and streaming services
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and espresso maker
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- In-room childcare (surcharge)
- In-room massage available
- Separate dining area
- Free WiFi
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Child-size slippers
- Restaurant dining guide
- Heated floor
Guest Reviews
- OLIMPIO J (10/5): That’s a no brainer! - Amazed. Everything is brand new on this hotel. Very high end. Staff is super friendly. Neighborhood is very walkable. I will stay again
- Michael (10/5): - I am not used to having to pay a security deposit against meal or bar charges incurred during the stay, but I am told that is the thing these days. On the other hand, it was promptly refunded when we checked out.
- David (6/5): - The service provided at this hotel was disappointing. The staff never picks up the phone and no one is at the front desk at night to provide assistance.
- Anthony (10/5): - Highly recommended
- Kimberly (10/5): - Beautiful hotel with welcoming staff. I would highly recommend dining or stopping by for a cocktail at The Guardsman Hotel & Residences.
- Christine (10/5): - Boutique hotel in a great location. It is close to shops, restaurants and many attractions. The staff was attentive and friendly. My room and the shower were small but it was sufficient for one person. It was a pleasant stay.
- Dale (10/5): - terrific
- James (10/5): Great Location & Clean Hotel - Great location and clean hotel! The hotel is close to Westminster and Buckingham Palace. The staff is welcoming and easy check-in process. Highly recommend checking out this hotel.
- Tracy (10/5): - Amazing service
- Brenda (10/5): - Beautiful room, and very helpful staff!
- Mark (10/5): - Another nice stay at the hotel.
- Sebastian (10/5): - Great
- Bess (10/5): - Great location, high end finishes, comfortable and quiet.
- Emma (10/5): - Beautifully presented, clean and comfortable. I have stayed in quite a few hotels and never imagined staying again but I would definitely stay here again! Everything was very well presented and maintained. My daughter loved the aroma as you walked in through the main door (as did I!)
- Beatrice (8/5): Nice boutique hotel - We were there for just one night so did not manage to try the food, but bed was very comfortable. The mattress was comfortably firm. AC not bad, but could be better. The 4 pillows were comfy.. The decor was up to date and thoughtfully designed.
- Daniel (10/5): - We had such a pleasant stay at The Guardsman Hotel! The front desk lady was awesome. She helped carry our luggage up and even gave us a quick room tour. The maintenance guy was super quick and polite when helping us with the safety box. And the gentleman working in the restaurant was absolutely amazing. So friendly and kind, he really made our experience special. The location is unbeatable. You are just steps away from all the top tourist spots, restaurants, and shops. I will definitely be recommending this hotel to my friends when they visit London. Huge thanks to the whole team!
- Jenar (8/5): - Lovely hotel, the rooms were on the smaller side but well maintained. Location was perfect - quiet and walkable to transport and shops.
- Charles (6/5): - Very disappointed that there was no bottled still water available - when we asked for still water we were asked to order on uber eats. They were not even able to provide a jug of fresh water. Appreciate their delivery had failed but as a 5 star hotel I would have expected contingencies to be in place. In fairness they did find us a bottle of sparkling wine externally so we appreciated that.
- Cameron (8/5): - My stay here was great! The only reason for not giving an excellent rating is the tiny size of the rooms. Luckily I was traveling solo, because my room was not big enough for two people. There simply isn't enough storage space or square footage- and thats coming from someone who's lived in NYC. The staff was friendly. The property is luxurious and well kept. Excellent location for scenic walks to landmarks and shopping.
- Timothy (10/5): Splendid hotel with great location - The hotel’s location is terrific, very near major attractions and close to many restaurants and pubs. A subway station is just around the corner, too. The service was excellent. Staff was friendly and attentive. And the bar downstairs is really a cool place for a drink. The rooms are small- as is the case with most London hotels. But my room was well designed and appointed. Plenty of feature comforts like heated floors in the bathroom. I’d stay there again, but upgrade to a larger room.
- Timothy (8/5): - Property is located in central London. Close to Victoria station - 15 min walk and close to lots of significant historical buildings and places. Arrived - staff were very welcoming. Had contacted hotel in advance and asked to be allocated a quiet room which they had done at back of building. Hotel / room / bed were nice. Lovely welcome note from team which was nice. Stayed for a work event so didn’t utilise bar or dining. Good shower. This overall is a good hotel. It’s safe and well located and great staff. I was however underwhelmed with it and the room based on cost and star ratings - carpet was stained and bathroom was small. But these are minor things. Bed / bathroom clean. Checkout was good. I think I would try somewhere else next time. But if you have to be in the Victoria area then it’s a good shout.
- Katarina (10/5): - We will definitely be staying again if ever in London.
- Stacey (6/5): NOT 5 star Hotel, clearly lacks maintenance - The hotel is rated as a 5 star, charging 5 star prices. With that I expect 5 star accommodations. While the room was clean, bed comfortable, the bathroom kept having a musty mildew odor, as I then discovered the shower was not properly being maintained and there was mildew everywhere. Definitely NOT 5 stars. Reported smell to hotel housekeeping, smell was removed but the mildew remained. Upon checkout was provided a 1 night 50% discount which is definitely not compensation for the amount paid. 5 stars is deceptive.
- K (6/5): - We were put into a room on the first floor which was above the entrance of the property and right next to the road. It was noisy even with ear plugs, a banging sound could be heard (probably the front doors below every time they were used throughout the night). Staff friendly and location convenient but wouldn’t stay again due to noise.
- Jay (10/5): - Hotel is very upscale and comfortable. The staff are exceedingly nice and helpful (they significantly stepped up and helped us with a minor medical problem my daughter had upon checkin). The rooms are a smaller size comparable to other large city hotels, but are feature packed, very updated and very comfortable.
- Richard (10/5): - This was a great hotel with great amenities.
- Lionel (4/5): Disappointingly tiny room - Strange check-in; instead of signing the papers and getting a key, I was asked to sit in the lobby; after a couple of minutes, they came with the paperwork; then after a couple more minutes, they came with the room key and brought me up there. Having had a long journey I would have preferred the traditional system which would have got me into my room faster. The main problem was that the room was the size of a prison cell in Alcatraz. I needed to iron a shirt and there was barely room to open the ironing board and stand beside it. I had to move some of their stuff from both the bathroom and the 'desk' just to have room for my own things without everything constantly falling on the floor. I even had to move the wastebasket. Their 'desk' was a kind of a shelf, and the chair was not the right height for it. The window was frosted, perhaps because it was about 3 feet from the building next door; you had to crane your neck to see a bit of sky and know whether the sun was out. The room was oddly-shaped too; like a triangle. On the positive side, the shower was nice (although the door did not close properly leading to water all over the floor). If you're happy with a tiny room, you can get one for half the price in this area.
- Lena (10/5): - Great location to buckingham palace, walkable to the underground. The staff were very friendly!
- Floare (10/5): - Had a great experience with staying at this beautiful hotel! VIP treatment from the check in to check out! Great location for all the major attractions within walking distance!
- Sarah (10/5): - We stayed here at the end of our trip and wished we had gotten to stay here longer. Place was beautiful, staff super nice and breakfast was outstanding. We had a little hiccup with our TV and the guy helping us was very professional. He had to come back 3 times but fixed the problem and then the hotel made it right by comping our breakfast. Made us feel like they really were apologetic towards our mishap. Would definitely stay here again when back in town. Everything was great.
- Xavier (10/5): - The staff was super friendly and caring. The place was safe and clean. Walkable to Victoria or St James station. Walkable to Buckingham palace. Very convenient. Good amenities.
- PAUL (10/5): - It was excellent no complaints about anything Our best review is that we intend to return
- Rafael (10/5): - A very well appointed hotel a short walk from Buckingham Palace and all the high-end theaters. Staff was uber professional, from front desk, usher, and room service. Had the breakfast in the morning, and the service and food were all great. Would stay again.
- Mary Joyce (10/5): Close to London’s iconic landmarks - Our stay was good, overall. We didn’t have any concern - bed and pillows were comfortable, room is small but I’m sure that’s the case for most hotels in that area, love the heated bathroom floor, staff were nice and we were greeted with coffee/tea when we arrived. So close to Buckingham, Big Ben and London Eye!
- Liz (10/5): - Great room, loved the bath!
- Verified traveler (10/5): - Great property incredible service
- Timothy (8/5): - Very modern almost to excess. Video menu was not the same as the actual in restaurant menu (Monkfish was listed on digital but not offered in the restaurant. This was disappointing.) But overall the experience was restful.
- Amanda (10/5): - Small, welcoming. A little birthday treat was waiting for me in the room. The room was slightly smaller than expected and dark without lights on and curtains open, but to be honest we were hardly there - just to sleep. Loved that the complimentary milk for the tea and coffee, was in a glass bottle in the mini bar fridge. Much better that the UHT milk you get in the little pods! Perfectly located - very near to St James's Park tube and not too far from Victoria Station. And every where we wanted to go to was within walking distance. Very friendly and helpful staff. Very quiet.
- Verified traveler (10/5): - Beautiful room for a short romantic break
- Henry (4/5): A real let down sadly! - Overall a disappointing stay. We booked this hotel on the basis it was very well reviewed and it didn’t live up to our expectations. Communication was good in advance of our stay. Having informed them of our arrival in advance our room wasn’t available to check in to. We were offered a welcome drink during the wait but only after asking how long our room would take to be ready. The room itself was good but let down by the drain smell in our room which required us to keep the bathroom door shut. The TV also didn’t work on a number of channels. The location is very good for access to the Park and Victoria train station. I’ve stayed in a lot of hotels in London and sadly this didn’t live up to the hype!
- Jason (10/5): - The original room booked was quite small for the price paid, however I did upgrade to the largest room option, which was large enough, and the hotel did reduce the normal upgrade fee because I was a VIP guest. The hotel itself was really nice, clean and nicely decorated, the facilities were very good, and the staff were very helpful and professional.
- christopher (8/5): London 2 night stay - Location amazing, great staff, breakfast ok. Shame the restaurant was shut, but luckily there was an amazing restaurant across the road. I would definitely come back.
- Tom (2/5): Nice Room, Terrible Food! - The Room was nice, but the service was slow. The food was terrible.
- Hang (10/5): - Excellent location and staff. Loved our stay.
- Terry (10/5): - This hotel is a new discovery for us and we are thrilled with it! So much so, we cancelled another reservation to extend our stay here. Beautiful, elegant with high end service and a wonderful staff who have an eye for details. This is a great hotel. We can’t wait to return.
- Verified traveler (6/5): - Wasn’t the best given their 5* reviews. Was kept waiting for 2 hours. Not the best hotel and wouldn’t book again
- Hannah Victoria (6/5): - The hotel has a cosy boutique feeling, with nice decor. Unfortunately the check in process is slightly confused and lengthy. We arrived and were asked to take a seat and then they brought paperwork and a card machine to take a deposit, we were then left uninformed as to next steps and waited for 40 mins before being shown to the room. The room was very small and rather dark but well appointed.
- Verified traveler (10/5): Lovely overnight in London - Lovely staff, great interior, offered an upgrade at desk. Couldn’t have asked for a better experience.
- Sally (10/5): Another great stay - Second time staying here and would stay again next time we visit London. Great location, lovely hotel, lovely staff
- Mikhail (10/5): - Very nice and classy hotel, a must if you need to stay in Westminster area
- Arun (8/5): - It was okay. Comfortable and clean. Easy access to transportation. Good dining and shopping options. Nothing extraordinary about the hotel itself. The cleaning staff was very friendly and pleasant to interact with.
- Brian (8/5): - Small rooms, dining and bar below ground.
- tina (10/5): - Fantastic lovely cosy clean modern hotel and great location
- VITTORIA (10/5): - Clean and pretty
- Ola (10/5): - Excellent property.. this was our second stay there. They are very accommodating.
- Ian (10/5): - Great location, walkable to Buckingham Palace and St. James Park. Loved the in-room technology and amenities, including heated floors! Very comfortable bed and amazing staff. Absolutely would stay again!
- Duncan (10/5): - Beautiful modern hotel in a quiet location but easily walkable to everything.
- Matthew (10/5): Perfect in every way - Super helpful team, high end luxury finishes throughout hotel. Very comfortable stay and centrally located. Just what was needed!
- Richard (10/5): - Fabulous hotel that is clean, quiet, and has excellent attentive service in a great central location! Easy walk to Buckingham Palace, Westminster Abbey and Parliament. Many good dining options within one block. Highly recommend and will definitely stay here again on our next visit to London!
- Donna (8/5): - The staff treated us like royalty, however the room was very small - no desk or table to sit at.
- Diana (8/5): - The room and especially the shower was small but expected I'm sure in London. Onlt real complaint is that the water was only tepid, not hot
- Amy (6/5): Gem of a hotel with excellent customer service - Very new and swanky hotel a few minutes walk to Buckingham Palace, the Eye, Westminster Abbey etc. Great location. The room was richly appointed but small size wise with no view. Our room was not quite ready at check-in which was disappointing. We then had an issue with the door handle breaking off but the staff were good about fixing it right away and even gave us a fruit basket apology with a handwritten note. The complimentary water bottles, milk, coffee and tea were a nice touch.
- RICHARD (10/5): - An excellent hotel
- Dwayne (6/5): - Great Hotel. Good location quick walk to the Tube Check in process is very long and staff is very friendly.
- Robert (10/5): - Great location
- Emma (10/5): - Lovely hotel, modern high-tech rooms, great location!
- Aidan (10/5): - The staff were excellent!
- Guy (10/5): Amazing Service! Perfect Hotel! - Very impressed with the hotel, rooms are a great size. What was even better was the service. Very attentive and can't do enough for you.
- Frances (10/5): - Staff were incredibly welcoming! Clean, quiet and fantastic room. Only downside was my room was a bit dark with not a lot of natural light but I would stay at the hotel again.
- Sharon (10/5): What a gem!!! - Loved this hotel. Its appearance is so deceptive-not that there is anything wrong with it. It’s just that the interior and service are truly 5 star.
- Andrew (10/5): - Almost 5*, a shame the air conditioning wasn’t very cool, the room was a bit stuffy and the milk wasn’t topped up despite asking. Overall it was a good stay but a little room for improvement.
- Christine (10/5): Great location and great hotel! - The Guardsman was a fantastic place to stay during our family's 5 night stay in London. Just down the street from Buckingham Palace, the location was perfect for walking to the main sights and also for getting on the tube or the bus to get to other parts of the city. The hotel staff was very helpful when we needed to call a taxi and when my father in law requested an extra bed sheet. The rooms and beds were very comfortable and the breakfast was very nice as well. Thank you!
- Lisa (8/5): - Wonderful, warm and friendly team Comfortable room
- Douglas (10/5): - Great stay. No complaints.
- Mike (10/5): - .
- Andres (10/5): - Nice boutique hotel. Quiet, fancy and in a good area.
- Brian (10/5): - Hands down a 5 star stay
- Gill (8/5): - Very modern and clean
- Denise (10/5): - Very good and comfortable
- Christopher (8/5): - Very nice rooms that were comfortable, quiet and very well decorated. The breakfast was so-so.
- roberta (10/5): - This was a great find in Westminster. I had no trouble getting around London by Uber, foot or catching the tube from this location. I will agree with other travelers that the rooms were a bit small but I didn’t find it an inconvenience. The street is very busy as well and there were busses driving by all day. Thankfully at night it was very quiet. The one issue I found, was the lack of ease in finding the hotel entrance. There was no grand sign on the building. I may be wrong, but I think there was just the door with small signage. So if you don’t know what you’re looking for you will walk right past it. Upon arriving you need to buzz in and then you’re greeted by the amazing staff. You’re offered a drink during check in and the porter takes you to your room and gives you a tour. I found my sleeping arrangements to be very comfortable. There is a Nespresso machine in the room and they do give you one free bottle of still water and milk in the mini bar. I was thankful for the safe in the room. Unfortunately I did not explore the breakfast options in the morning and I don’t know why I didn’t try dinner. Checking out was easy and I was given the option to store my luggage while I made my last errands around London. I was under the impression that they had an airport shuttle service that was offered but I was informed they would help acquiring a car service, cab or Uber. I ordered my Uber myself. I really enjoyed my stay at The Guardsman and highly recommend it.
- Chung yin (6/5): - The location is excellent and the room conditions are good. But the rooms are small and lack of facilities in the hotel.
- Joshua (10/5): - It was great
- amy (10/5): - We had two days in London before traveling to South Hampton to meet a cruise. This was a great option. Room was on the small side (not so much so that it was a real problem, just not as comfy as a larger room would have been.) Service/cleanliness and location made up for it. We'd stay here again. A higher end hotel, walkable to restaurants, pubs...but not noisy.
- Alex (10/5): - What a lovely hidden gem. This property was perfect. Small and intimate. Well maintained. Easy to get around London from here. Will certainly stay here again.
- Anna (10/5): - Came with a complimentary glass of drink.
- Douye (10/5): - Very nice stay at the Guardsman. Staff were super helpful and the hotel room was top notch. Got my room upgraded also which was a nice touch
- Stephen (10/5): Amazing hotel and staff - Amazing hidden gem of a hotel in the perfect location as a base for exploring. Staff and service was exceptional from start to finish and they really made us feel welcome and looked after.
- Luis (6/5): - Very small room. They did not clean well the room next day. No room for luggage .
- Stephania (10/5): - The property was very quiet.
- Allen (8/5): - Very nice hotel in a good location, spoiled only by intrusive road noise.
- Lauri (10/5): - Staff very helpful
- Paul (10/5): - We stayed in this hotel after our cruise so that we can explore London for a few days. We had a fantastic experience and booking a stay again in October after such a wonderful experience with the staff, the property, the location and the staff, the staff and the staff. They ensured we were welcome and comfortable from the moment the door of our cab opened when we arrived to the moment we left. They assisted us with booking the hop-on hop-off bus, our cab to the airport and lunch and dinner recommendations. I think we found OUR hotel in London. We are booking it for October 2024 when we come back and will be booking it again in 2025.
- Stuart (10/5): - We chose the Guardsman because it is very close to Buckingham Palace and Westminster. The road the hotel is on is surprisingly quiet for such a central location and the hotel is discretely tucked away. It is also conveniently close to an underground station. The staff are friendly, welcoming and very helpful. Our room was not particularly large but was stylish, very modern, well appointed and comfortable. The public areas were also very comfortable. It's not the cheapest hotel in London but it is the best I have stayed in. I would definitely go back.
- Stephanie (10/5): - Wonderful.
- Stephanie (10/5): - Wonderful.
- Stephanie (10/5): - Wonderful. Fav place to stay in London.
- Stephanie (10/5): - Always love staying at The Guardsman! Extremely quiet & comfortable in a safe and convenient area.
- Debra (10/5): - Would highly recommend this hotel.
- Paulo (10/5): - Excellent experience. Will repeat.
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