The New Garden Palace Hotel
Location: 11 Moderit El Tahrir street , Garden City, Cairo, eg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location
The New Garden Palace Hotel, just 1.1 km from Tahrir Square, offers a prime location for exploring Cairo's key attractions. Situated close to The Egyptian Museum and Cairo Tower, guests can easily immerse themselves in the city's rich history and vibrant culture.
Convenient Amenities
With private parking, a restaurant, and a bar on-site, guests can indulge in delicious meals and unwind with their favorite drinks without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi ensure a comfortable and hassle-free stay for all visitors.
Exceptional Services
From a concierge service to a tour desk and currency exchange, The New Garden Palace Hotel goes above and beyond to cater to the needs of its guests. Whether for leisure or business, travelers can rely on the hotel's dedicated staff for a memorable experience.
Book your stay at The New Garden Palace Hotel now for an unforgettable Cairo getaway.
Important Information
Policies
Check-in: 01:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Tour desk
- Soundproof rooms
- Ironing service
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
Rooms Available
-
Junior Studio Suite
2 Twin Beds
Individually decorated room
Layout - Separate sitting area
Entertainment - LCD television with premium channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a bathtub or shower
Practical - Desk and laundry detergent
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- No rollaway/extra beds
- Bedsheets provided
- Laundry detergent
- Accessible bathtub
- Wheelchair-width doorways
-
Family Quadruple Room
5 Twin Beds
Individually decorated room
Layout - Separate sitting area
Entertainment - LCD television with premium channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a bathtub or shower
Practical - Desk and laundry detergent
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laundry detergent
- Accessible bathtub
- Wheelchair-width doorways
-
Quadruple Room
4 Twin Beds
Overlooking the city
Layout - Separate sitting area
Entertainment - LCD television with premium channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a bathtub or shower
Practical - Desk and laundry detergent
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laundry detergent
- Accessible bathtub
- Wheelchair-width doorways
-
Triple Room
The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
-
Studio
1 Twin Bed
Individually decorated room
Layout - Separate sitting area
Entertainment - LCD television with premium channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Partially open bathroom, towels, and a bathtub or shower
Practical - Desk and laundry detergent
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- TV
- Air conditioning
- Desk
- Satellite channels
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Partially open bathroom
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laundry detergent
- Accessible bathtub
- Wheelchair-width doorways
-
Standard Single Room
Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and has a seating area with a flat-screen TV, a mini-bar, a wardrobe, an electric kettle, as well as tumble dryer. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
Double Room
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Trash cans
Guest Reviews
- Amur (1/5): - تحديد سعر غير الحجز وزياده في سعر الدولار غير عن الموقع العالمي سعر الدولار 53 وتم حساب 55 وطلب مبلغ اكثر ف الضريبه
- Elshami (1/5): -
- ahmed (2/5): يجب نراجعة ادارة الفندق في هذا التقييم - الفندق بشكل عام في منطقة راقية وبحالة جيدة ظاهريا تكييف الغرفة عطلان او يعمل بدون اي تبريد تماما وطلبت اكثر من مرة اصلاحة او تبديل الغرفة بلا جدوى فيش الكهربا كانت عطلانة تماما ولكن موظف الفندق كان متعاون اصلح بعضها وقام باحضار مشترك لاتمكن من استخدام الكهرباء في موقع قريب من السرير سيفون الحمام به مشكله ولم يتم اصلاحة وبينزل مياه بشكل مستمر وهو اهدار للمياه
- Karim (1/5): -
- Mannaa (1/5): -
- MEGA (6/5): -
- Sahban (2/5): -
- Fethi (2/5): -
- Mohamed (1/5): سئ للغايه - لم يعجبني شئ كل شئ لم يعجبني المكان رائحته كريهه يوجد به حشرات ولا يوجد نظافه نهائياً ولا خصوصيه
- ياسر محام (9/5): -
- Yuly (9/5): Buena estancia aunque corta - Me gustó la comodidad y amplitud de la habitacion, los servicios limpios y la tina de baño con hidromasaje No llegaba el WI FI
- هاني نجم (10/5): -
- Alkhalf (2/5): -
- Abdallah (1/5): There is no internet and no services at all. The property is not ready for guests. - Location
- Hassan (10/5): مكن يبعث على الإسترخاء - مريح وهادئ ، فخم وكلاسيكي لاشيء
- محمد عبد القادر احمد (10/5): -
- OTHMAN (1/5): -
- Alshanshory (8/5): -
- Hesham (8/5): -
- Atakan (5/5): -
- Firas (1/5): - There's no stay at all, because the hotel was closed for repairing There's no stay at all, because the hotel was closed for repairing. I didn't like that you made the book at the hotel wile it was closed, and that made me confused.
- FRANZU (8/5): Normal - La ubicación y la limpieza Que hice la reserva por booking y puse un horario de llegada , al llegar al hotel intentaron cambiarme el precio , tuve que discutir y estresarme solo porque ellos decidieron que debía pagar un precio más alto , había llegado cansada y ya quería alojarme ( además luego tenía trabajo ) y me tuvieron 30 minutos hasta que decidieron cobrarme el mismo precio que salía en booking
- mohammed (1/5): - the hotel is under construction and we reached it was closed although we had confirmation from booking and email for reservation, unfortunatly it was fake confirmation . the hotel is under construction and we reached it was closed although we had confirmation from booking and email for reservation, unfortunatly it was fake confirmation .
- Mohamed Haytham (1/5): -
- Ahmed (1/5): زبالة - ولا شئ مكان معفن
- محمد صالح (1/5): اقامه سيئة جدا جدا وبعد أربع ساعات من تسجيل الدخول قامو بطردنا بحجة ان فيه صيانه في الفندق - ولا شيء كل شيء سيء لايوجد نظافه وتم طردنا من المكان بعد أربع ساعات
- Esam (1/5): -
- Moustafa (1/5): لو عايز تقضي فيلم رعب من بتوع الافلام الاجنبي روح هناك - لا شيء ابقو صلحو السيفون بعد اذنكم
- Taha (5/5): أجهزة التكيف لا تعمل لا يتم الاهتمام فى اختيار الغرف لعلاء بوكينج يتم اختيار اسوء الغرف - لمكان فى نص البلد ودى الايجابيه الوحيده فى الفندق الاستاذه منى شخص متعاون جدا و لطيف
- Mostafa (1/5): - بطىء وعدم تقدير من العاملين وأستجابه شبه منعدمه
- dawody (4/5): -
- SULAIMAN (1/5): -
- Omar (3/5): -
- Abdullah (10/5): -
- Aya (1/5): اسوء فندق فى القاهره - الموقع الغرفه سيئه جدا فرش السرير سيء ولا يتم غسله بل يتم إعادة تدوير بعد كل جست أيضا شاور الاستحمام كان معطل اضطررت أن استعمل عبوة الماء الخاص بالشرب لكي استحم ايضا شاشة التلفزيون لا تعمل والستائر أيضا لم يتم تركيبها جيدا والشمس تزعجني بالصباح بسبب الستائر وايضا تميت شكوتى للانسه فى الريسبشن وكان ردها صادم (معلش) ولا قدمت اي مساعده أنا حجزت يومين وكنت تعبانه من السفر للاسف اضططرت اني استحمل هذا الوضع لكي ارتاح من السفر
- Mohamed (5/5): -
- محمد معاطى (1/5): -
- Aya (1/5): - The place is very dirty , no soap in the bathroom, the bedsheets is dirty.
- Ahmed Tariq (5/5): -
- Ahmed Swealem (1/5): - Nothing like the picture, total fraud I would recommend against going there Nothing like the pictures The sheets are not clean, no facilities, no WiFi
- Alnoor (1/5): - لم يعجبني شيء الفندق سيء للغاية ، الغرف وسخة، المكيف لا يعمل ، الحمام غير نظيف وتخرج من البانيو أوساخ مع طحالب ، الجدران في الحمام مشقوقه، الطاقم سيء ويرفضون التعاون معك بمجرد دفعك للرسوم ويرفعون ارجاعها بعد معرفتك لرداءة الفندق اذا حجزت اكثر من يوم
- Abdulrhman (7/5): -
- ali (1/5): اخر تعامل اقسم بالله - فقط موقعه الفندق أقسم بالله قمه ب القذاره وغير نظيف نهائي وقمه ب الوصاخه الحمام قذر لبعد درجه وسرير وصخخخ والغرفه غير نضيفه نهائي ارجو من العموم عدم الدفع الى لمه يشاهد الغرفه والحمام ضروري ثم ضرورىي
- Saad (8/5): كانت الحسناء فتاة الرسيبشن جميلة الجميلات ست الكل والكل في الكل اشكرها ع المشترك اللي ادتهولي 🌷🌷🌷 - لم اطلب الافطار كل شيء كان معقول
- امنيه (1/5): -
- Mohamed (1/5): -
- Amr (5/5): Passable - Foul odour
- Alrefaey (1/5): Bad -
- Mohamed (10/5): Exceptional -
- Amrx (1/5): Disappointed - Staff was good greetings Nothing at all from what they offer Ac was very bad Windows no glasses No wifi Even network in my mobile was not available And he ask for more money and igive to get nice ac But it was disappointing
- Christina (1/5): Bad - Nothing No service, dirty rooms, shower not working, insect ridden, no air conditioning. Staff could not care less. DO NOT STAY HERE!
- Asmahan (3/5): Poor - It wasnot clean , bad attitude and not comfortable
- Hassan (2/5): Very poor -
- Alarqan (1/5): Bad - Just location The level of zero cleanliness and room service does not exist and does not match the images on booking at all and its level of employment is never civilised
- Ismael (10/5): Exceptional -
- Amr (2/5): Very poor - I reserved and called alot no one confirmed my booking or returned my call
- Abu (1/5): Bad -
- Dean (5/5): Passable - In the center of Cairo, price OK, No answer to the phone , land line or mobile , noise , brocken TV remote control, all channels in Arabic names , no towels , receptionist did not know hotel phone numbers .
- Jamilu (1/5): the worst hospitaly experience ever in my life. Never lodge in the hotel - The location is good Everything! The dirtest hotel ever the male staff were so rude. The beds are broken, hair all over the place. No room service, no hot water, no wifi, no breakfast.
- Mostfa (1/5): Bad -
- Ksenia (10/5): Thank you to the staff who provided comfortable accommodation and domestic help. Special thanks to the receptionist Must - Comfort, cleanliness, attentive and courteous staff. Convenient location
- Mohammad (1/5): not good at all - so bad stap and room
- Gehad (1/5): Bad - Very bad Everything
- Jamil (1/5): Worst stay ever - Nothing 1. There was no room service throughout my weeklong stay 2. The room was dirty when I entered, had to clean it myself. 3. The water heater was faulty and not working and hotel management refused to do anything about it. 4. The windows and walls are not soundproof, the noise from the street was deafening. 5. Poor staff attitude. 6. Breakfast not available, contrary to the claim on booking.com
- Mostfa (1/5): Bad -
- Wael (6/5): Pleasant -
- Maged (1/5): Bad -
- Ali (1/5): Very bad - Nothing was good Very bad experience The place is dirty and there are no room services Adding to that the receptionist is very rude 😒 and doesn't do her job even if you ask her politely more than once. She just ignores you. The bathroom and water leakage is unbearable and the water heater was broken. I wish they do some changes...
- Hayder (1/5): Bad -
- Sahraoui (1/5): Bad - The first two days were a very bad experience: No hot water No towels, toilet paper, or soap No blanket Bathroom fan wasn’t working I asked many times to change the room, but the staff kept refusing. On the third day, they finally changed my room after many complaints. Overall, the service was poor and very stressful. I don’t recommend this hotel, especially for international travelers.
- Nada (1/5): The staying is very bad , the room is very dirty and not clean at all , the cover of pillows and mattress is very dirty - Nothing Not clean at all Very dirty Not neat Staying is very bad
- Mostafa (3/5): Poor -
- Ahmed (1/5): Bad -
- Amr (10/5): Exceptional -
- Mohammad (1/5): Don’t ever think to stay - Bad beds - bad room - no soap - no shampoo- no towels - broken bathroom - nothing good except location
- Antti (10/5): Exceptional - Clean and modern place and rooms. Location very central but next to nile you get a different vibe from the city
- Gerom (10/5): Exceptional -
- Sar (10/5): Exceptional -
- Peter (1/5): Bad - Not good
- Mohamed (10/5): Exceptional -
- Mohamed (10/5): Exceptional - Good location and hospitality and fair rate
- Abdulaziz (1/5): Bad -
- Mohamed (5/5): Passable -
- Abdullah (1/5): Bad - I no like any thing I no want any thing
- Alan (1/5): Bad - Anything
- Susan (4/5): Bad choice to stay - Nothing Entrance dirty, room and bedding dirty, no facilities for tea making like in the photos, no toilet paper, towels or soap for shower, no extra pillow or bedding for cold nights. Room cold, no heating, I left at midnight I couldn't stay in dirty hotel. No breakfast as stated in review for the hotel.
- Ahmed (5/5): Passable -
- Yehia (1/5): Bad -
- Ahmed (3/5): Poor -
- Matt (1/5): Worst Ever and unable to even check in - Unable to give me a room because none were ready at 4pm. The staff were unable to communicate and put me on the phone with a very rude man who said I needed to wait and pay.
- Reham (1/5): Very bad - Nothing Everything
- Muhammed (3/5): Poor -
- Karim (7/5): Good -
- Ahmed (4/5): Disappointing -
- Karim (8/5): Very good -
- Mohamed (1/5): Bad - Not clean No soap No tissue in path room
- Fares (1/5): Bad -
- Mohamed (1/5): Bad - the location is very good. and room is big reception staff is respectful. The facilities need maintenance. There is no warm water and the room is not clean. I think the bed sheets have not been changed for a long time. Dirty and smelly. I don't know why they don't clean and fix things. ..
- Mohammad (1/5): Bad -
- Islam (10/5): Best value for price - The best value for price Supermarkets and services availablity around the hotel Best restaurents near Close to every spot in cairo Covers and blankets
Photos
