Astor Kensington Hostel

Location: 45 Queensborough Terrace, London, gb

Star Rating: 7.6 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Shared kitchen
• Adult only
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Smoke alarms
• CCTV outside property
• Security alarm
• Key card access
• Pub crawls
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Bicycle-friendly property

Rooms Available

• Bed in 6-Bed Female Dormitory Room (18–40 years)

  This bed in dormitory has a private entrance and electric kettle.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 8-Bed Female Dormitory Room Ensuite (18–40 years)

  This bed in dormitory features a private entrance and electric kettle.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 6-Bed Mixed Dormitory Room (18–40 years)

  This bed in dormitory features a electric kettle and private entrance.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 9-Bed Mixed Dormitory Room Ensuite (18–40 years)

  This bed in dormitory has a private entrance and electric kettle.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Triple Room with Private Bathroom

  The triple room offers a private entrance and a tea and coffee maker, as well as a private bathroom featuring a shower. The triple room features heating. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Bed in 4-Bed Mixed Dormitory Room Shared Bathroom (18–40 years)

  Rooms are 10 square yards. Free WiFi is available in all rooms.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• 5 Bed Mixed Dorm Ensuite (18–40 years)

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Private Triple Room Ensuite

  1 Twin Bunk Bed

  Individually decorated room

  
  

  Internet - Free WiFi

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Local maps and guidebooks

  Comfort - Daily housekeeping, heating, and fan

  Need to Know - Shared accommodations, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Fan
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Shared accommodation
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Local maps
  • Guidebooks or recommendations

• Bed in 8-Bed Mixed Dormitory Room Ensuite (18–40 years)

  Rooms are 19 square yards. All of the 8-bed rooms are en-suite and provide security cages under the bed to safely store belongings. Free WiFi is available in all of the rooms.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 4-Bed Mixed Dormitory Room Ensuite (18–40 years)

  Rooms are 11 square yards. These rooms have access to shared bathrooms. Free WiFi is available in all rooms.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 12-Bed Mixed Dormitory Room (18–40 years)

  This bed in dormitory has a electric kettle and private entrance.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Twin Room with Ensuite Bathroom

  This twin room features an electric kettle. Free WiFi is available in the room and guests will find towels, shampoo and conditioner, and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

• Bed in 4-Bed Female Dormitory Room Shared Bathroom (18–40 years)

  Rooms are 11 square yards. These rooms have access to shared bathrooms. Free WiFi is available in all rooms.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Fan
  • Toilet
  • Heating
  • Private entrance
  • Electric kettle
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Privacy curtain

Guest Reviews

• Carolina (10/5): Recomendo! Adorei! - Os funcionários todos muito simpáticos. Fazem limpeza todos os dias. Fica muito bem localizado e num local muito seguro. Pequena-almoço muito barato e com o essencial. A limpeza da estrutura da cama poderia ser melhor. Embora limpassem todos os dias, a estrutura da cama aparentemente não é limpa regularmente, acumulando muito pó. Poderiam também ter fichas na casa de banho, para podermos usar o secador de cabelo. Apenas o poderíamos fazer dentro do quarto, e tornava-se incomodo para as outras pessoas.
• Abulghasem (10/5): - Excllent Everything
• Amr (10/5): I had a wonderful stay with friendly staff, a perfect location, and a very clean and organized hoste - I loved the hostel, its organization, and the cleanliness of the place. The staff were all wonderful and always helpful whenever I had any questions, especially the Algerian guy — sorry, I forgot his name. All the staff were excellent and I really liked them very much. The hostel’s location is more than perfect, right next to the metro station and only a few minutes from the bus stops. I would definitely love to stay at this hostel again. The only thing I did not like, and which really bothered me, was the weak internet connection. The Wi-Fi was not as strong as it should be.
• Logeshraj (9/5): -
• Diogo (10/5): Great choice - Great location in the heart of the city, with everything you need just a couple of minutes’ walk away. But what truly makes this hostel stand out is the staff. They go above and beyond to make sure you have a pleasant stay, not only in the hostel but in the city as well. Shoutout to Katie at reception, who always welcomes you with a big smile and a lovely chat. And also to Jake, the head cleaner, for not only making sure everything is spotless, but always having a smile on his face and time for a great conversation, making sure we have the best experience. These guys deserves a bonus for the great work!
• Tahnee (7/5): Great value for money & felt safe for female travelers - Great staff Toilets bit slow but multiple on site to use
• Jack (9/5): -
• Naveen (10/5): -
• Aka (8/5): -
• Iftakhar (7/5): - Easy chekin check out process though the checkin hours clould be better if around 12 pm There were no toiet rolls
• Tibor (10/5): -
• Heiner Jonathan (10/5): -
• Lucia (7/5): -
• Sergiu D (10/5): Great stay, wonderful staff - I loved evrything
• Sergiu D (10/5): Wonderfull - Best hostel staff in London
• Abulghasem (10/5): Definitely .. will come back again .. i am really pleased with everything. - very good. comfortable , and feels like home.. warm welcoming.
• Abulghasem (10/5): Vey pleased with stay.. The Manager and the staff very helful , warm welcoming.. i love that.🤗🤩🤩🤩🤩🤩🤩 - Very nicely kept , clean and Modern . Very comfortable.. and warm welcome.🤩🤩🤩
• Hardik (9/5): -
• Sophie (9/5): Fantastic - Clean, comfortable, really wonderful staff… free tea, coffee and breakfast cereals too! Great location, super spacious dorm room. Nothing!
• David (6/5): Voor de prijs een prima onderkomen - De prijs
• Leonardo (10/5): -
• Sergiu D (10/5): Nice staff and TVs - One of the best hostels in London
• Sergiu D (10/5): The best staff - Wonderful staff and nice big TV screens, free Tea, Coffee, nice friendly people...
• şevval (7/5): fiyat performans - temizliği ve konumu harikaydı banyolarda priz yok saç yapmak için ayna karşısında ve prizin yanında aynı anda olmak mümkün değil
• Ryan (10/5): Joyful and comfortable - Wonderful staff great environment! I dunno 🤷‍♀️
• Claudia (7/5): -
• Achonu (8/5): -
• Jade (10/5): -
• Sergio (8/5): -
• Tibor (10/5): -
• Sabine (8/5): - Die Nähe zum Kensington/Hyde Park nur eine Toilette/Dusche auf der Etage
• Matheus (10/5): -
• Katherine (10/5): - It was a great location for the price.But the staff made it really awesome.They were not only helpful and friendly but seemed to really care about the guests and their comfort. Diana what's like a concierge at a high-end hotel, finding me best place to go for 5 o'clock tea. Matthew checked me in really late at night and gave me all kinds of info. And Christina was a sweetheart, I saw her cleaning\nAnd the whole place was very well taken care of. Unfortunately, I smoke and there was no smoking section. I had to go out on the street with the garbage.
• Kaoru (10/5): -
• Jéssica (10/5): -
• Mutaz (10/5): - Really good hostel with a good manager Katie. Very welcoming
• GATRI (8/5): very good experience - the ambiance was good everyone was nice the staff were amazing.i enjoyed the vibe the room. i had a great time and i enjoyed my stay . this experience is unforgttable everything was so good and actually there is nothing that i didn't like i am quite satisfied with my stay
• Mutaz (10/5): - The location is very near two tube stations. Very clean with lots of fun activities and a lounge that is relaxing. Katie the manager is awesome 👌
• Anas (10/5): - Amazing and kind person, very friendly and welcoming. The service was excellent, everything was smooth and well organized. Highly recommended!
• Christopher (7/5): A clean, well-located hostel with hardworking, friendly staff, a relaxed adult atmosphere, and a comfortable overall sta - The property was clean and well looked after. The staff clearly work very hard, but still manage to stay friendly and welcoming, which makes a big difference. The location is also excellent, very central and close to Queensway and Bayswater, with plenty of food options nearby. I also liked the general atmosphere. It was not overly loud or chaotic, and the guests seemed like a decent, respectful mix of people. It felt more adult and relaxed compared with some hostels where there can be too much noise or disruption. The staff had a good balance of being friendly and socially engaged with guests while still maintaining professional standards. I extended my stay, and an admin issue I had was handled professionally by Ti and Jen. They were helpful, knowledgeable and showed good hospitality and people skills. My only small issue was that my food went missing more than once during my stay. To be fair, the guidance is already clear that food should be labelled, and mine was not, so I fully accept that part. Maybe I should have guarded it like airport luggage. That said, because it happened more than once, it would have been reassuring to have a little follow-up, even just to confirm whether anything could be checked. It was not a major issue, but small things like this can still affect the overall guest experience during a long stay.
• inês (4/5): -
• Tahnee (7/5): Staff were great & really helped out with my needs. - Staff were great and accommodating to my needs. Beds were comfortable, great location. Felt safe around the surrounding areas. Small bathrooms but not a deal breaker,
• Alex (9/5): -
• Tina (9/5): Great value central London location if you're just looking for basic accommodation. - Cheap & cheerful. Clean & well managed facility. Accessible by multiple public transport options. Cooking & fridge facilities (communal).
• Asad Ahmed (10/5): -
• 4659021044875013 (8/5): - Everything is Great All good
• Yanan (7/5): -
• Yejide (7/5): -
• Emily (9/5): -
• Luis (7/5): -
• Md Mobaydul (7/5): -
• liam (10/5): Amazing location with very friendly staff - This place is amazingly located very close to a tube station and Hyde Park for great walks. Whilst I was staying the street had a power outage, totally not the fault of the hostel, but Tay who was on night shift went out of his way to ensure guests were safe and secure. The rooms here were spotless and the communal kitchen whilst small has everything you need to make a meal (bring your own food). For the price you will not find better accommodation in London. Will 100% be back
• Zalika (2/5): -
• Robert (9/5): -
• Jose (9/5): -
• J (9/5): -
• Jose (9/5): -
• Panda (8/5): -
• Wagdi (1/5): - They are raicim stuff sepial the manager here name call kaity she's raic to me and the stuff jamy they wasn't nice they
• Adame (8/5): -
• khin (10/5): - Excellent everything
• Simone (10/5): -
• Simone (10/5): -
• Mariana Bueno (8/5): Gostei bastante! Compensa muito pelo valor! - Gostei muito do atendimento! A equipe é MUITO boa, especialmente recepção! Limpeza dos quartos e banheiros impecável! O quarto com 6 é muito pequeno! Bem apertado! Compensa mais ficar no quarto feminino com 8 camas, o banheiro também é melhor lá!
• Abdus (10/5): Perfect - i loved the people that i met there and staff i felt so amazing just meeting new people there it was very refreshing since in london there is all type's of people That people snore but i guess thats not really something the hostel is in control of, also had to get used to it but got used to it pretty fast
• Victor (9/5): - All good Great
• Wynard-Nadzo (10/5): Super convenient and brilliant staff - The staff were incredibly friendly and knowledgeable about where to buy food. The hostel allows you to purchase food and cook it in the kitchen with the use of their utensils. You also have unlimited tea coffee and milk. It is very easy to walk to from two underground stations and is just 5 min Walk from Kensington Gardens and the Diana memorial garden. I was able to book an all female bunk that only had two other ladies and our own ensuite shower and toilet. You can book private rooms if you so wish or if you have an under 18 that you want to bring to a concert in London. They provided bedding as well. One of my room mates was walking around way past midnight in and out of the room so if you are a light sleeper like me, consider the room options. I will definitely be doing that next time
• Sergiu D (9/5): It was good - Friendly receptionist It was good
• Adrian (1/5): - Nic Wszystko
• Mirela (10/5): Katie is lovely - Every thing was awesome
• Mirela (10/5): Clean hostel , friendly staff and Katie was helpful - Katie was lovely
• Gaia (7/5): Good value for money - The position and the fact that it is very convenient for a one night stay in London! The fact that people were shouting in the corridor at 6 am in the morning, and it was not mentioned that it would have been a 5th floor, plus somebody stole my food from the fridge but fine.
• Cristin (10/5): - Friendly staff and nice lounge area :)
• Bryndis (9/5): -
• Florin (10/5): Cool :) -
• Florin (10/5): -
• Montero (10/5): - Everything I dont have.
• Andrii (10/5): -
• Sümeyra Rana (6/5): Konum çok iyi - Çalışanlar çok iyi, konum çok iyi gerçekten harika güzel bir bölgede yer alıyor ulaşım falan da iyi fiyat da okeydi Kadın erkek ayrı tuvalet olmaması katlarda tek bir tane tuvaletin olması ve herkesin aynı tuvaleti kullanması günde sadece bir kez temizlenmesi vs hiç hijyenik hissettirmediği için konaklamamda rahatça duş ve tuvalet kullanamadım ne yazık ki. Birde duşlarda sadece tepeden akan bir su var duş başlığı yok. Odaların içinde lavabo var. Hijyen dışındaki her şey iyiydi. Aslında temizlik güzel yapılıyor yani yapıldığı zaman gayet okey ama kalabalık ve sık kullanıldığı için yetmiyor hemen kirleniyor. Ama yine de gayet güzeldi ya memnun kaldım diyebilirim
• Luiza (10/5): A special THANK YOU 🙏 to the whole team 🫶 especially grateful to you, Kate, you are the rock! 🫶 - Great hostel in a fantastic location. The staff are very friendly and always happy to help. The property is clean, well organised, and has a nice atmosphere. I really enjoyed my every stay that’s why I always coming back. There is nothing to dislike! Everything is perfect! 👌
• Operator (10/5): -
• yeonatan (7/5): -
• Ali (10/5): Best hostel in London - It’s very clean and the staff are awesome and super friendly. Shout to Katie,Jake,Kirsty,Tee,Amy,Tay,Mat,Jennifer,Rachid and Diana. The facilities are incredible, clean kitchen and huge lounge and events with snacks. Nothing
• Luiza (10/5): -
• Jose (9/5): - The bedroom and bathroom I didn't explore all things
• Jose (9/5): -
• Samuel (8/5): Hostel in central London surrounded by public transport, 15 minutes walk to Paddington station - Good location Large rooms, at least those I slept in. Friendly staff Cozy and warm I didn't like the 4th floor🙂
• franz (10/5): well recomended and friendly staff - The staff are very friendly the safety of guests are their priority. location was great very close to amenities. Excepcional staff it was a great experience the staff makes the stay fun and enjoyable. katie was lovely and very profesional handling any situations. well recomended and good value for money.
• Bukola (8/5): -
• Andrii (10/5): -
• Andrii (10/5): -
• Chi Ho (8/5): -
• Gabríella (6/5): - The staff was nice and it was mostly clean It was very weird to have a male staff member come into a all female dorm to clean with only a one second warning where I asked the staff member to wait but he just came straight in. I was not fully dressed and asked him to come back in a second which he seamed a little annoyed or confused about and I had to repeat myself until he noticed that I was not fully dressed and finally left. You should be able to feel safe in a all female dorm and this situation definitely did not make me feel safe.
• Nicole Iman Tunde (10/5): KATIE KATIE KATIE 🏆 - THE STAFF - All friendly, professional and helpful, welcoming Special shout-out to Katie at reception, absolutely excellent - her interpersonal skills, professionalism, kindness and ability to make things happen has made my stay very comfortable Katie’s customer service 100/10 - thank you! More regular cleaning
• Elif Gülce (10/5): - Such a lovely team! They always helped us with whatever we needed🙏🏻✨thank you one more time!
• Lena (7/5): it's a hostel, what can I say - -incredible staff, truly. everyone was beyond friendly and helpful -excellent location, a few mins from bayswater station and queensway station, right at hyde park -quiet at night -sink in room -cheap (good value) -kitchen in basement w/ 2 fridges -lounge area with comfy sofas and tv -no curtains at bed -matress was really hard -bunkbed shakes when other person moves -roach in the hallway for 2 full days -the sensor at doors for keycard were kinda broken? -gaps in doors, so you hear what is going on in hallway/other rooms -the storage is metal boxes under the bed, extremely loud when you pull them out and they WILL hit the bed, meaning you will wake up when someone wants to get their stuff from them
• Alexia (9/5): -
• Antonia (10/5): -
• Ainkareswar (10/5): The best hostel in London. - Excellent location, staff and kitchen. Nothing much to write about.
• Bahar (6/5): The price is cheap, but the quality is low. - The hostel's location is excellent, but the common areas for socializing are inadequate. The building is quite small, there are few shared toilets and showers, and there are no curtains between the beds in the rooms. The bunk beds are very close together.Unfortunately for me, we had to sleep with the window open all night on a cold winter day because of a woman who smelled terribly of sweat. There were no power outlets in the shared shower and toilet. I had to use the corridor to dry my hair.My bed was tilted to one side, but I was so tired that I didn't worry about it.yanloşlıkşa karma odada rezervasyon yapmıştım. Görevli yardımcı olarak benim odamı değiştirdi. I stayed in a larger hostel, so I wouldn't choose this accommodation again. I didn't like anything except for the receptionist named Katie. The hostel is small, old, and the quality of the staff is poor.

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