AC Hotel by Marriott Tokyo Ginza
Location: 6-14-7 Ginza, Chuo-ku, Tokyo, jp
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Modern Comfort in Tokyo's Heart
Located in the vibrant city of Tokyo, AC Hotel by Marriott Tokyo Ginza offers a perfect blend of modern amenities and convenience. Free Bikes and Fitness Centre are available for guests looking to explore the city or stay active during their stay. The hotel's 24-hour front desk ensures assistance is always at hand, while the on-site restaurant and bar provide delicious dining options.
Safety Deposit Boxes and Free WiFi are included in all rooms for added convenience. Start your day with a delicious buffet or continental breakfast before heading out to explore nearby attractions like Ginza Six and Ginza Core Shopping Mall. Book your stay now and experience the best of Tokyo at AC Hotel by Marriott Tokyo Ginza.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Currency exchange
- Non-smoking throughout
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Bicycle-friendly property
Rooms Available
-
Premium Room, 1 King Bed
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, free bottled water, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Wardrobe or closet
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Transfer shower
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Smooth flooring in room
-
Premium Room, 2 Queen Beds
2 Queen Beds
646-sq-foot room with city views
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, free bottled water, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Wardrobe or closet
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Smooth flooring in room
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Transfer shower
- Daily housekeeping
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Smooth flooring in room
-
Standard King Room
This double room is air-conditioned and has a safe deposit box, pajamas and heating. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
-
Standard 2 Twin Beds, Guest room, 2 Twin/Single Bed(s)
This double room has air conditioning, a coffee machine, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Large King Room
The spacious air-conditioned double room offers a flat-screen TV with streaming services, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Large Twin Room
The spacious air-conditioned double room offers a flat-screen TV with streaming services, a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Prime Standard King, Guest room, 1 King, High floor
The double room provides air conditioning, a safe deposit box, pajamas along with heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
-
Prime Superior Large King Room - High Floor
The spacious air-conditioned double room provides a safe deposit box, pajamas and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
-
Prime Superior Large Twin Room - High Floor
The spacious air-conditioned double room features a safe deposit box, pajamas and heating. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
-
Premium Deluxe King Room - Top Floor
The spacious air-conditioned double room offers a safe deposit box, pajamas and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
-
Premium Deluxe Queen Room - Top Floor
The spacious air-conditioned double room provides a safe deposit box, pajamas and heating. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Toilet
- Heating
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
Guest Reviews
- Teresa (7/5): -
- Valentina (8/5): Servizi non all’altezza, struttura bellissima - La struttura è molto bella, rispetta gli standard di un 5 stelle Marriott. Camere molto grandi anche se fino al decimo piano affacciano letteralmente su un muro. Andrebbe indicato. La gestione dell’hotel non è da 5 stelle. Abbiamo avuto dei problemi durante il soggiorno che non sono stati gestiti come si sarebbe dovuto. Mi sono tagliata il piede con la porta della doccia e non avevano neanche il disinfettante. Gli orari di ristorante e buffet non sono occidentali (chiudono molto presto - la cena ultimo ordine alle 21.30) e vengono maniacalmente rispettati. Siamo arrivati alle 21.35 e non ci hanno fatto entrare. Cosa molto tipica giapponese ma, trattandosi di una catena internazionale pensavamo che venisse gestita come in tutte le altre parti del mondo. Abbiamo infine trovato una valigia aperta con alcune delle cose che erano all’interno per terra, neanche piegate. Fatto molto grave gestito mandandoci in camera la responsabile dello staff che ha voluto che le spiegassimo l’accaduto e si è scusata. È rimasto comunque un fatto molto grave.
- Theresa (10/5): Thank you for a wonderful stay - Amazing location with shopping malls just steps away. Staff are friendly and welcoming. Rooms are spacious. Good value for money. Very thoughtful of them to offer free coffee and pastries in the morning. Housekeeping is available till 4pm everyday! Honestly, nothing bad to say about this hotel.
- Mihae (5/5): - 생수 및 정수물이 비치되어 있어서 좋음 방 위치가 아주 나쁨
- YU (10/5): -
- Peter (10/5): -
- karin (9/5): covering all our expectations - the location nothing
- Sheila Marie (10/5): Amazing. - Location. Clean and professional staff. None
- Luiz Alcides (8/5): Razoável - Localização Para um hotel 5 estrelas, o serviço é bem ruim
- Abujamra (9/5): -
- Rosa Maria (6/5): Solo apto para 2 días si piensas hacer muchas compras y actividades - La ubicación Habitación pequeña sin privacidad entre el baño y la zona de dormir. Solo limpian cada día dias. Forma parte del grupo Marriott pero no reconocen mi status porque se hizo la reserva con booking. Por intentar hacer checkin un par de horas antes querian cobrar medio dia. Solo me gusto que está bien ubicado.
- ROGERIO (10/5): -
- Jerrit (8/5): - Sehr gut! Zimmer super. Lobby nett. Restaurant nüchtern und lieblos. Unfreundliches Personal. Gastronomie nicht flexibel. TV war kaputt.
- guiomar (9/5): Muy bien - Ubicación y atención Un poco ruidoso
- Margaret (8/5): -
- Faraneh (4/5): I’m not going to stay here next time I’m in Japan. - The location It was not a 5 star hotel. The staff were rude , there were no one to help with the luggage and there were no concierge to help with some questions we had . The staff were clueless.
- Mariana (6/5): -
- Raj (7/5): -
- אור (10/5): מלון ֶמומלץ מאוד - איזה חדרים, איזה מיקום, אהבנו מאוד. נחזור לשם. בערב ירדתי לעשן, והאיש בבר שפט אותי שירדתי עם הכפכפים ל מלון. זאת הייתה תחושה לא נעימה.
- Aditiya (9/5): Tempat yang tepat jika ingin kamar yang lbh luas - Kamar besar -
- Andres (8/5): - Ubicación Atención
- Eric. (agenaction Sas) (9/5): great stay - well located - easy access to taxis (in the street) or Uber - very good and wide choice of local food and international. great taste the cook was very caring I don't see anything specific
- Karuna (8/5): -
- Mahfam (8/5): - Location, cleanliness The staff were not helpful in guiding us and reservation
- Tabet (8/5): -
- Noor Amalina (9/5): -
- Tabet (8/5): -
- Stacie (10/5): Wonderful, immaculate hotel within a block of the Tokyo metro- beautiful neighborhood. - The hotel is wonderfully situated in the beautiful Ginza area of Tokyo. One block to the Tokyo metro. The rooms are perfectly clean and quiet. The beds were some of the most comfortable I’ve experienced in a hotel. The staff is so professional, kind and helpful. Nothing.
- AYBALA (10/5): -
- Nicolas (10/5): Excelente - Muy lindo hotel
- Sombuth (8/5): Good. - Coffee to go and bread in the morning. Breakfast with too many customer.
- derya (8/5): -
- derya (8/5): -
- Maria Lourdes Ignacio (10/5): Room was comfortable and location was amazing. - Location Nothing
- Christophe (9/5): -
- Christophe (9/5): -
- Rashid (9/5): - Location and stuff Pillow was not comfortable
- Alix (9/5): Would highly recommend! I love this hotel and I love the location - Great location, comfy room and great staff. Front desk very accommodating - offered to book taxi to airport, helped with an omakase reservation adjustment. Went above and beyond. Nothing to complain about. Only hiccup is that we told the property ahead of time about us being on our honeymoon and we got a few drink tickets for a small selection of drinks. My husband had to ask them to do a cute room setup. No big deal at all, overall amazing stay.
- Yosafat (7/5): -
- Eisa (8/5): -
- Ka (7/5): -
- YiChing (10/5): -
- Marina (10/5): -
- naoyuki (3/5): -
- Beatriz (9/5): Excelente custo/benefício. Voltaria! - Muito bem localizado, quarto confortável e excelente custo/benefício. Não tem concierge
- HIROKI (9/5): -
- Muna (9/5): -
- KHATER (10/5): -
- NAOYA (10/5): -
- Somkamol (9/5): -
- Barbaros (10/5): -
- samoocha (5/5): מרכזי. המיטה נוחה נקי . - המקום מאוד מרכזי ושקט קרוב לרחובות הראשיים של גינזה מרגיש בטוח וקרוב לתחנות רכבת הלובי מאוד קטן , אין מקום לשבת בשעות הערב חדצות משהו בבר, מלון מעולה לשינה בלבד
- Melanie (10/5): A Perfectly Designed Hotel in the Heart of Ginza - Absolutely fantastic stay — I would give this hotel a full 5 stars without hesitation. The location is simply perfect and honestly cannot be beaten. It sits right off the main shopping street in Ginza, so you are just a stone’s throw from excellent shopping, dining, and transport. Yet, despite being so central, the hotel itself feels relatively quiet and calm, without crowds of tourists thronging the road right outside. The best of both worlds. The room was huge by Tokyo standards and extremely well designed. The layout was highly functional, with excellent use of space — it never felt cramped at all, even with luggage fully opened. Everything just worked effortlessly. The room was modern, spotless, and thoughtfully equipped, with charging ports everywhere (bedside, desk, even near the sink), which made the stay incredibly convenient. This is very much a no-frills hotel done right — clean, modern, efficient, and comfortable, without unnecessary fuss. It delivers exactly what travellers need, and does it exceptionally well. I would highly recommend this hotel to anyone visiting Tokyo. If you’re staying in Ginza, this should absolutely be your top choice. NOTHING!
- olivia (8/5): -
- Gerard (9/5): - Location, Comfortable rooms No room service
- Sanaya (10/5): Great location, rooms and staff service. - This hotel is situated in a wonderful area for exploring the Ginza neighbourhood and beyond. The staff were welcoming and friendly, and the facilities at the hotel provided everything we needed for our stay. The rooms were also a nice size especially by Tokyo standards, being both quiet and functional for our stay. We would recommend and would definitely come here again.
- Renato (8/5): -
- Denis (8/5): -
- Ebrahim (2/5): Disappointing - The location Important hotel policies were not disclosed at the time of booking, which felt misleading. This is essentially a self-service hotel with no bellboy assistance and no in-room dining, yet it is priced as a full-service property. Staff responses were consistently unhelpful, focusing only on what could not be done, without offering any alternatives or solutions. The concierge was completely ineffective and openly stated that they have no contact with outside businesses, making the role meaningless. Overall, the hotel is grossly overpriced for the extremely limited services provided and does not deliver value for the cost.
- Fahad (8/5): -
- Rhodora (9/5): -
- Patrick (9/5): -
- Samuel (9/5): - Top
- Ivan (10/5): -
- JAE SUNG (4/5): - 위치는 좋았음 방안에 지속적인 공사장 소리가 끊임없이 들리고 창문쪽은 커튼브라인더를 완전히 내려도 윗풍이발생하여 찬기운이 가득함. 1박에 80만원이 넘는 가격 대비 다시는 선택하지 않을 것입니다.
- angela (10/5): - DELICIOSO EL DESAYUNO, MUY AMABLE EL PERSONAL.
- Saeed (6/5): - اللوكيشن جيد الغرف صغيره ولا يشلون الشنط إلى الغرفة والأسعار مبالغ فيها
- Lawrence (8/5): -
- Kevin (9/5): Superb base for a Tokyo stay and great value for money - Fantastic location for easy connection from Haneda airport. Great area to use as a base for exploring Tokyo Shower/toilet/sink arrangement was a bit cramped. Gym was OK but not the biggest or best equipped. But these are minor quibbles
- Alfredo III (6/5): We’ve stayed in this hotel many times before and unfortunately quality of the place has gone done since we first stayed - Location and accessibility Cleanliness has gone down, we saw items from previous guest left inside the room.
- Kuo (8/5): -
- Abdulrahman (9/5): -
- Tsai (10/5): Good - Service No
- Hutham (8/5): Love the location and will come back again next time - Location No room service No one help you with luggage
- Mordechai (8/5): -
- ezakikiichi (8/5): -
- Ezaki (10/5): - 大変良かった。
- David (10/5): -
- Thida (7/5): -
- Alansari (10/5): -
- Agnes (8/5): - New and Clean Room is very small Vs the price
- Matsute (10/5): - 朝食の種類が豊富でとても美味しかったです
- MiHae (9/5): -
- Iuliia (7/5): - Не было переходника для европейских розеток Простенький завтрак
- Suhail (10/5): -
- Antonio (10/5): - Excelente hotel con muy buena ubicación
- Lo (10/5): -
- Ping (10/5): - Not friends call them not responding
- Paulo (8/5): - a academia podia ser melhor equipada.
- Alan (9/5): -
- Fabricio (10/5): -
- Meihuan (10/5): -
- Paula (9/5): -
- Kathryn (9/5): Beautiful hotel in a great area with fantastic staff. - Fabulous staff, wonderful breakfast, nicely appointed room. The bathroom is a little inconvenient as it is in the room but not the end of the world.
- Abril (10/5): Family with a 3 year old - We stayed in Ginza as a family and it was the perfect choice. Ginza is known as a business district, which makes it feel more relaxed compared to other busy areas in Tokyo. The hotel exceeded our expectations. Breakfast was excellent, offering both Western and Japanese options, and even our 3-year-old had plenty of choices. The staff were incredibly kind, respectful, and attentive, especially with our son. We reserved a room with a view since he loves watching cars, and it was absolutely worth it. The location couldn’t have been better. The train station was very close, and we had easy access to coffee shops, matcha cafés, and many kid-friendly restaurants. Essentials like Lawson, tax-free pharmacies, and Don Quijote were all within walking distance—everything we needed was right there. They also made our stay even easier by helping with luggage transfer. Overall: perfect room, amazing location, great nearby amenities, and outstanding service. Truly a fantastic stay for families! Not spending more time
- ceyhun (10/5): - Amazing ! Perfect location. Near to metro station. I highly recommend for Tokyo trip.
- KUANGGJ (10/5): 乾淨、舒服、方便 - 住宿位置非常好，走路就可以到各個百貨和精品店，周圍也很多美食可以吃。 客房服務良好，打掃都很乾淨，每天入住體驗都很舒服，服務人員也很和善。 以後每次來東京都會入住此飯店，希望品質可以一直保持。
- Paulo (10/5): voltarei a me hospedar neste hotel - localização muito boa, próximo a lojas e restaurantes. o café da manhã atendeu aos paladares orientais e ocidentais. a academia estava boa e limpa, mas poderia ter mais equipamentos.
- Yessen (9/5): - Muy cómodas instalaciones, cama cómoda, reponen el agua muy bien, si te gastas las del día puedes pedir más y te la lleva un robot. El personal muy amable. Muchas veces después de la limpieza, la habitación quedaba con un olor desagradable.
- Calogero (9/5): -
Photos
