Fitzrovia by CAPITAL
Location: 102 Great Titchfield Street, London, England, W1W 6SL, London, GB
Star Rating: 5 Stars
Property Type: Apartments
About this Property
Luxury Apartments in the Heart of London City Centre
- Indulge in the comfort of our 15 guestrooms, each equipped with full-sized kitchens and high-end entertainment systems.
- Stay connected with complimentary wireless internet access and make use of the separate sitting areas for relaxation.
- Conveniently located within walking distance to iconic landmarks like Regent Street and Oxford Street, making it the perfect base for exploring London.
To experience luxury living in London's vibrant city centre, book your stay at Fitzrovia by CAPITAL today.
Important Information
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 10:00 AM
Amenities & Facilities
- Wheelchair accessible
- Elevator
- Smoke-free property
- Housekeeping on request
- Well-lit path to entrance
Rooms Available
-
Apartment 14 - Two Bedroom With Roof Terrace
2 Double Beds
Overlooking the city
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 7 - One Bedroom
1 Double Bed and 1 Double Sofa Bed
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 13 - One Bedroom
1 Double Bed and 1 Double Sofa Bed
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 15 - Two Bedroom With Roof Terrace
2 Double Beds
Overlooking the city
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 6 - One Bedroom With Balcony
1 Double Bed and 1 Double Sofa Bed
Overlooking the city
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 11 - One Bedroom
1 Double Bed and 1 Double Sofa Bed
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 3 - Two Bedroom With Balcony
2 Double Beds
Overlooking the city
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 4 - Two Bedroom With Balcony
2 Double Beds
Overlooking the city
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 12 - One Bedroom With Balcony
1 Double Bed and 1 Double Sofa Bed
Overlooking the city
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 2 - Three Bedroom With Garden
3 Double Beds
Overlooking the garden
Layout - 3 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 9 - One Bedroom With Balcony
1 Double Bed and 1 Double Sofa Bed
Overlooking the city
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 8 - One Bedroom
2 Double Beds
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 5 - One Bedroom
1 Double Bed and 1 Double Sofa Bed
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 1 - One Bedroom With Garden
1 Double Bed and 1 Double Sofa Bed
Overlooking the garden
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
-
Apartment 10 - One Bedroom
1 Double Bed and 1 Double Sofa Bed
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV, digital channels, and Smart speaker
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Sofa bed
- Bottle of water
- Espresso maker
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Smart speaker
Guest Reviews
- heather (2/5): Terrible experience from Hotels.com - Terrible, we were already travelling down to London when after 3 emails & phone calls I was informed our apartment building was closed due to BED BUGS!!! Absolutely ruined our 3 night break as we were offered a far inferior apartment way away from our friends apartment in Fitrovia. I felt obliged to accept the offered accomodation otherwise I may have had no where to stay!! Absolutely terrible service from Hotels.com. Apartment was small, 1 small bed, tiny kitchen, not enough sockets, plug sockets sparked fusing all the sockets, altogether a terrible experience!!
- Merete (10/5): Flott beliggenhet - Elsket området leiligheten ligger i. Alt virket nytt og fint. Ødelagt ekstraseng, så dattera hadde ikke så bra netter...
- David (6/5): - The apartment is quite spacious and the kitchen and bathroom are almost new. There is a Tesco Express less than a 5-minute walk away and a nice cafe for coffees. Only a 10-minute walk to Oxford Circus. The apartment is let down by quite shabby furniture, in fact the sofa-bed was all but unusable. Also the lift is out of order as was the wifi when we stayed. Footstep noise from the apartment above is also quite loud. Having said that, it is in a lovely and very handy area and some new furniture would give this unit at least 4 stars.
- Debbie (6/5): - I liked how bright the apartment was. It was close to the subway and it was walkable. I didn't like that the elevator doesn't work, and apparently it won't be fixed. So it's impossible to be there if you're a person with mobility disabilities. Unfortunately, they don't give information about how many floors the building has, so you won't know how difficult it will be for you to access your unit.
- Maurice (6/5): - Sehr schön, aber die Möbel (Stühle, Sofa und Schrank) benötigen dringend eine Überarbeitung. Die Dusche ist leider auch nicht ganz so dicht.
- Finn (8/5): Godt sted - Sovesofa i stue meget dårlig og ikke egnet til at sove i.
- James (6/5): - Location is good. Close to several train stations. Close to shops, restaurants, etc.
- Jean-Paul (10/5): Nice place - Très central et pratique. Calme et sure. Très bon emplacement et confortable
- Adrianus (8/5): - Zuerst muss ich klarstellen, dass wir nicht in Fitzrovia by Capital übernachtet bzw. unsere Ferien dort gemacht haben. Dieses Hotel stand uns, aus irgendwelchen Gründen plötzlich nicht mehr zur Verfügung. Die Bewertung bezieht dich also nicht auf dieses Hotel, sondern auf das anderen, welches uns zu Verfügung gestellt wurden.
- Sandra (8/5): - Perfect appartment with everything you need! But after check-out at 10am the luggage could not be stored …. We had to organize another place for storing our luggage.
- Diego (10/5): - Perfect
- Elizabeth (6/5): - This was a good property for the price point. The unit was located in a really great spot, a close walk to many major sightseeing spots. There were a few downsides. The pullout sofa bed was awful, bent in the middle, creaky, and uncomfortable. The unit was advertised as having a washer and dryer, but only had a washer… our clothes are current hanging out to dry at our next hotel. The lock on the bathroom window was broken and we couldn’t lock it (safety concern). The furniture was worn and peeling. Overall, for the price point it is worth the money.
- jose (6/5): - Good location I'm fine Very uncomfortable sofa bed, it's a cot Poor communication I wasn't ready to check in. The alarm was triggered and they didn't provide us with the password to deactivate it
- Shilpa (4/5): - The property is located in a great area and walkable to a lot. We had to relocate to a hotel after a few nights because of a bed bug issue. We had been assured by property management that the issue had been resolved and we didn't cancel our stay but clearly the issue has not been resolved despite their efforts!
- Natalia (8/5): - Awesome location close to metro and major shopping areas. Multiple restaurants nearby. The apartment was clean. The stairs leading to the apartment have been through a lot and need some work.
- Bahar (4/5): IMPORTANT INFORMATIONS - IMPORTANT INFORMATIONS ! We are 5 families with kids. We have 5 apartments in Fitzrovia by capital. We came to London for 8 nights. We’ve done the reservation 3 months before and i wrote a message that we are with kids don’t cancel it. They cancelled only mine reservation just one day before. İ was shocked!!! We were 4 people with a kid. İ called and they changed my aparment. It was apartment 8. And i was paid for it. But i stayed apartment 1. It was under the building. We could not see anything. They opened a opening sofa it was awful. Really hard to sleep. 8 nights with nightmares. And of course BEDBUGS. İ asked them about bed bugs. They said there is no bedbugs they sprayed. But in my friends apatment it was bed bugs. In apartment 5. My friend went a different hotel. It was really hard for her with a kid. And now she is in contact with fitzrovia by capital to get her money back. İt is hard to get contact with them. The only good thing i can say is : location and cleanliness
- Fabrice (2/5): Terrible - Booked and paid 3 minths ago thé property is cancelled thé evening before takung the plane. A unique solution is offered that we are forced to accept in a flat with windows not closing properly over a night club. Thé most dreadful experience one can imagine.
- Jenine (4/5): - Loud building. We heard people talking and movement at all hours of the night. The shower was broken and had water all over the bathroom. We used all the towels cleaning it up and management wouldn’t provide new towels without a fee. Flies in backyard due to a broken sewer pipe. Mold in back bedroom due to leaky back door. Only 2 rolls of toilet paper for 5 people. The area is great. I wish they took better care of the property.
- Mr Richard J (10/5): - Lovely stay great location
- Irvin (10/5): - We had a great time. Our favorite part was the terrace
- Pavanjit Singh (8/5): - A convenient property close to the heart of the city. Spacious apartment for us a family of four. All the amenities one could need to create a base in London. I booked an apartment with a terrace and was given one without it. With no real closure on the issue when I raised it. So do confirm the apartment you are booking is the one you’re getting. Aside from this they were were easy to connect to for anything required.
- Gisele (10/5): - Our stay at this flat was absolutely perfect, everything was close by
- Patrick (10/5): - We saw some reviews of the place, and we must admit we got a little scared.. BUT we had a really good stay, nothing to complain about, nice and clean, big and spaceius. It was not far from bars, restaurants, the tube and much more! We would absolutely come back for another stay. We stayed there with a 2 year old, we have reserveted a crib for her but it was not there when we arrived. We called in, and in about 15 minutes we had a crib and high chair, nice service and communication!! :)
- Jennifer (6/5): good location, no patio - Pros: Great location, around the corner to bars, restaurants, and stores. Quite clean when we arrived. Plenty of space. Easy to get into with onsite lockbox for keys. Cons: no communication with owners. The coffee maker didn’t work and there was not enough supply of toilet paper. We messaged the number they gave us several times and never got a response. The biggest disappointment was that we chose this apartment because the pictures showed a large outdoor balcony with view. When we got there, we found the balcony but there was a sign (that looked like it had been there a long time) that said it was private property. The picture of the large patio needs to be taken off the site as it is unavailable.
- Sebastien (10/5): Pied à terre proche du centre ville de Londres - Beaucoup de pas en trois jours pour se perdre dans les différents quartiers emblématiques de Londres facilement accessibles depuis ce pied à terre. Moins de 30mn à pied de la gare St Pancras pour les voyageurs en Eurostar.
- Sheila (2/5): - This experience was probably the worst of all my travel experience. I woke up with a ton of bedbug bites. On my left hand alone between my palm and top of my hand I had 15 bites and my left hand 13 bites. Throughout my whole body I had well over a hundred bites. I looked horrible because they were red, swollen and by the third day they were ozzing liquid. I contacted the management to request a different unit, and they just informed me they were fully booked and I should contact the agency that I booked with. NO Apologies or actions to help with the situation. I did reach out to Expedia to let them know what's going on, and when they contacted the management and they flatly refused to help or give a refund. On the third day I woke up and found 3 huge bedbugs in my bed along with blood stains. Turns out I had squashed some of the bedbugs while sleeping, and since they were bloated with my blood they popped. I also found many more live ones on the couch. To be honest I did read 1 review mentioning bedbugs, but I thought it was a 1 off case and they probably took care of it. This was months before my experience. Later I found more reviews mentioning bedbugs not only on Expedia but other sites with photos. I have photos but Expedia doesn't have an area I can load them. 2 weeks later I'm still itching, and I can't even take photos on my vacation because some of the bites are on my face and it's swollen and looks awful. This has ruined my trip. DO NOT BOOK HERE.
- ahmed (10/5): - I stayed in 2 bedroom flat number 4, it is very neat and renovated. The second bedroom is a bit small and has a single size bed which makes the apartment suitable for 3 persons only, not 4. The location is amazing, walking distance from everything; I would definitely stay here again.
- Wafaa (8/5): - The flat is average decorated but clean and tidy I liked the location and that it fits the purpose of my visit near all amenities I need
- Hanna (8/5): - Bra kök och läge. Sängen var rätt liten i lägenhet nr 7, och inte så bekväm. Barnen sov sådär i bäddsoffan, men på det stora hela ett bra boende som låg i ett tryggt område nära Oxford street.
- Amy (10/5): - Perfect location for SOHO shops and food. Accommodations were spacious and the response time was great.
- Hing Kau (8/5): - The apartment was nicely designed with a separate bedroom. The living room was nice and bright. We like the decor if the apartment which gave us the feeling of living in a home instead of a hotel. Its a very unique building, especially the elevator in which you can see the stairs outside when itsl is going up..
- Elizabeth (6/5): - Fab location but the repair of the property was awful. Plaster missing, skirting boards hanging off. We were staying there as my son was having surgery at the Portland, and I felt that that level of disrepair presented a real negative for us. We had to put objects in front of the disrepair so he didn’t catch his toes/feet on them. Reported the disrepair whilst we were there so hopefully it will be sorted before the next visitors.
- Verified traveler (4/5): - Vi måtte bytte hotell i siste liten pga «pest» på vårt orginale hotell. Vi fikk bare ett rom for tre personer, vårt orginale hotell hadde et separat soverom. Det var ikke redd opp seng til den tredje person. Det kostet oss mye mere i kollektiv framkomstmiddel enn vi planla fordi vi hadde booker diverse som var i nærhetene av der vi skulle bo, men fikk plutselig 40 min reisevei til alle våre planer.
- Stephen (10/5): - Excellent location and cleanliness
- Paul (10/5): Lovely little 2 bed flat - Amazing location - fantastic part of London. Really easy access to building and flat and everything was decent quality and well specced. Lovely roof terrace and comfy beds! 10/10
- Derin (10/5): An excellent alternative in Central London - A very clean and comfortable apartment in a wonderful location at reasonable price. Satisfied with the experience. Highly recommended.
- heather (10/5): Great apartment for London - Great apartment, booked no 9 but was given 15 which had a roof terrace & 2 bedrolms so really pleased. Great location near Oxford St, plenty of places nearby to eat & drjnk. Everything in thr aprtment was too quality, id definitely recommend this place to anyone!
- stefano (10/5): - poco prima del check-in siamo stati informati che l'appartamento prescelto presentava un problema che richiedeva della manutenzione, ma la stessa agenzia si è prodigata a trovarci una soluzione sempre nelle vicinanze, che di fatto è stata un upgrade gratuito. seri ed affidabili. bravi
- sandra (2/5): - Bed bugs. Video evidence and I plan to ensure this doesn’t happen to anyone else. I have big bites all over my body. I am disgusted I thought I was allergic to something but found out by fluke I was being bitten by bugs on the chair and possibly bed too. The dear cleaner cleans well so not her fault, the place looks clean but their furniture needs fumigation. This is a pending problem, I am waiting to see what they do before I proceed further. I have spent the last 9 days almost ripping my skin off scratching and wondering what I may have eaten or touched until I saw the insects. Yuck. I am so sorry for the people checking in today. I know they won’t close off the apartment because the have guests booked already. I should have checked out the first night when I got there and wasn’t immediately ok with the place. The pictures do it too much justice. The rooms are really small but all else is fine. Just fumigate. I await their resolution because I know I didn’t pay to have my skin injured down to my feet! Only my face and midriff got spared. Location is great if you want to be next to shopping, dining and smack in the middle of everything. Body is crawling and itching still. Gosh.
- Andrea (8/5): God beliggenhed - Rigtig god beliggenhed. Der var problemer med afløb, der lugtede når man gik i bad - og der var fugtskader i badeværelse.
- Catherine (8/5): - Close to city centre and close to several tube stations (Great Portland Street and Goodge Street are closest). Very well appointed apartment, excellent bath/shower, great kitchen. Rooms are a good size with a balcony as a bonus. Drawbacks are the noise, from outside and from other apartments (bring ear plugs for sleeping, and maybe a spare tea towel if you are staying more than a few days.) I would definitely stay here again.
- Lurdes (2/5): - Un desastre
- George (6/5): - Property was on a great location.
- Marie (6/5): - They transferred us to another property in Fulham because there was an issue with this apartment . Arriving at the other apartment they forgot to put the key in the lock for our check in so we had to wait an extra 30min. We made sure we needed a lift because i was travelling with my parents. The other apartment had no lift and they never asked for assistance to help us transport our baggages. There was no wifi, i contacted the owner and he didn’t respond to it. But he responded fast when we allert him for the missing key. The area was more quiet which i think we would of preferred the soho one. The appartment they give us is bigger and nicer which was very nice of them. And clean too. Besides that everything else was perfect Thank you.
- Benjamin (2/5): Appartement de charme mais désagréable surprise - Nous avons été sous le charme de cet appartement bien agencé avec vue sur la rue. Quartier très mignon et et bien situé pour accéder à pas mal de lieux à pieds, et surtout, au calme. Le gros point négatif, après deux nuits, nous avons été attaqués par des puces de lit et sommes repartis couverts de boutons! J’aurai aimé recommander ce logement mais là, c’est inadmissible
- Melissa (10/5): - Apartment was compact but perfect for my family. Close to main shopping area. Safe area. Only thing that was an issue was that the shower leaked under the door but it was manageable.
- Emma (10/5): Would definitely recommend - Loved this apartment! Clean and comfortable, the apartment was a great size. Really central and a great location. Check in was easy, the email with access codes etc was sent by Hotels.com the day before and made checking in seamless and fuss free. Stayed in apartment 3 and would definitely stay again. My only disappointment is that I travel for work and don’t always stay for more than 1 evening, however it’s understandable that there is a minimum stay.
- Philip (4/5): - No email with details of location, access code or code for key box. Did not answer phone despite many attempts. Only way to get access was via Expedia online web help so had to keep line open for about 30mins disrupting travel plans. No details on how to access Wi-fi - eventually found router in halll cupboard with password. Flat itself was great.
- Karen (2/5): - Property was advertised as having a lift and as I am disabled this is essential. We arrived at the property and the lift was broken - with no sign. Spoke to the company who put a sign up the following day but did not move us to a lower floor room, so we had to leave 2 days early. The apartment are refusing to refund us our money even though I have been mis sold and discriminated against. Expedia have not helped either. Absolutely awful way to treat less able bodied people.
- Verified traveler (8/5): - A nice property but in need of some maintenance. On arrival we had no hot water due to a lack of pressure in the boiler. We got in touch with the managers and they quickly gave us instructions on how to fix the issue, which was then fine for the rest of our stay. There were some concerns with drainage outside in the patio area with a bit of a pool being created whenever it rained (and what looked like water bubbling up from below through drains). The lift did not work at all during our stay which meant we needed to drag our pram up and down a flight of stairs each day, which was a little back breaking. Fittings all in general high spec and a good amount of space for our family of 5 (two adults, three kids). Great location, just a short walk to Oxford Street. Quiet at night, felt like a very safe area.
- Verified traveler (8/5): - Apartment 3 very convenient it’s in the ground floor. Property is clean everything works. Beds are a bit of a let down, but overall it’s a good property.
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