Garrick Mansions by Aeria Apartments

Location: 12 Charing Cross Road, London, gb

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Free wired internet
• Internet access

Rooms Available

• Apartment, 1 Bedroom

  1 Double Bed

  Individually decorated room

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Washer/dryer, iron/ironing board, and wardrobe or closet

  Comfort - Heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Premium One Bedroom

  This apartment features a fireplace. This apartment features a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, a dishwasher, kitchenware and an oven. The apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Adrian (10/5): Lovely modern property in a great spot - Absolutely perfect location. Right in the thick of it. We had the 5th floor apartment and there’s no lift. Good practice for walking London though. Sparkling clean throughout and very modern. It was a heatwave and a number of the windows are painted shut. There are two fans which helped, but wish we could opened more for a draft.
• Ian (9/5): We have booked many apartments in Central London over the years and this is certainly in the top three. - Perfect location for central London. Apartment was modern, large and clean. Nothing really. Yes, there are lots of stairs but if you want an apartment in this kind of location you have to accept that this will be the case. Yes, there is street noise at night but again if you want to avoid this don’t book an apartment in this vicinity.
• Bob (8/5): -
• Reece (10/5): - Closeness to everything and excellent rooms bathroom ext.. Hot water seemed to run out pretty quick
• matthew (8/5): Great spot, perfect for a short stay - The location of the property is absolutely superb and the spec on first viewing looks high end The bed mattress is ok but in need of replacement and a window had been opened on the second day of our stay whilst we were out that couldn’t be closed
• ATHANASIOS (9/5): - Τοποθεσία, άνετο κ ευρύχωρα. Αρκετός θόρυβος και κάποιες μυρωδιές στο μπάνιο απο αποχέτευση.
• Gary (8/5): - Great space abd great value for money. No coffee, other than that we could not fault it.
• Duncan (1/5): After 5 weeks - have failed to repay £200 deposit. Beware - Required to pay a £200 deposit. Their online payment page failed with 2 cards. Was sent their bank account details. Transferred the money immediately. Now it's 5 weeks, and after multiple emails and messages, they have still NOT repaid the deposit. No apology, or embarrassment. Beware!
• Ralph (9/5): -
• Michael (10/5): Excellent - Excellent location with and a very spacious apartment. 1 good size living room. A huge bathrooom and huge bedroom along with large galley kitchen. For the 2 of us it was excellent. You are right 2 mins to Leicester Square tube and Charing Cross station/ translate square is 4 minutes walk. A 5 min walk wil get you to Covent Garden and we walked to both Buckingham palace and round to Big Ben in approx 50 minutes. Great restaurants and pubs all on your doorstep with a coop, tescos etc all 5 mins walk from you Hosts were excellent and answered anything we asked super quick. Great stay You are on Charing Cross road which is very busy even at night time so if your looking for something quiet this isn’t the place for you, but you’d have to be well outside of London centre to get that and when your are only there for a few days then you have to be right in the middle of it to make the most of your trip
• Παναγιωτης (6/5): Ικανοποιητικη - Η τοποθεσια Δεν ειχε ασανσερ Το χαλι του δαπεδου ηταν πολυ βρωμικο Η αποχετευση του νιπτήρα ηταν βουλωμένη
• Ivana (9/5): Charming and spacious light filled apartment in the centre of London - A large apartment in an amazing location in centre of London. Close to a few London Underground stations. It was very hot and there was no aircon. Also our apartment was on the 4th floor so be prepared to carry your luggage a long way up.
• Kate (10/5): A gem of a find - perfect for a stay when working in London or a short break - Amazing appartement - spacious, modern and very comfortable. 2nd visit now and will be back. A gem! Nothing - all great
• mitchell (3/5): -
• Aadish (9/5): -
• Laurence (8/5): - Das Sofa im Appartment 1, roch nach urin
• Stevie (8/5): - Very good location, very clean, staff were very accommodating The only thing that could have been better would very to put a door on the shower
• hasan (1/5): Horrible - Check in was 4pm, I knew this before I booked, thought it was like late but thought I had enough time to shower and get ready for my dinner I booked for 6pm other side of central London, however I got to the apartment and 4:15pm and there was a cleaner there cleaning still? I contacted host and asked for cancellation or refund, I need to shower and get ready and leave and couldn’t do this with cleaner still cleaning bathroom, she didn’t leave until 5:15pm making me miss my dinner plans and had to pay for cancellation of table of £50 host didn’t care, said he would give me partial refund after investigation, but not heard anything since and been a week, what investigation is there to make when the cleaner was clearly there until 5:15pm, so frustrating….
• Katy (4/5): - There was no water at the property
• John (9/5): Perfect location, comfortable apartment - Location is perfect, apartment is roomy and warm. We were in Apartment 1, be aware that you can hear the rumble from the underground but it was never a problem. maybe a few supplies like kitchen paper or washing up liquid could have been useful.
• Nicolas (10/5): Super Unterkunft in Ausgezeichneter Lage - Unterkunft war perfekt und sehr sauber. Antworten sehr schnell auf Fragen oder Anliegen. Nichts
• Mariela (8/5): - La ubicación, a la vuelta tenés todo restaurant y cerca el metro y bus etc No nos gustó que cuando recibimos el depto, estaba tapada la ducha y la Bacha pq no podía bañar tranquila, teníamos q bañar rápido para q se inunde el baño. Vino el mantenimiento a solucionar, pero no se desagoto totalmente. Es importante q.corraboren antes de check in.
• Mira (10/5): Das Apartment ist sehr großzügig, tolle Lage, sehr sauber… alles bestens! - Das Apartment ist sehr großzügig, tolle Lage, sehr sauber… alles bestens! Vielen Dank! Nichts
• Kjartan (9/5): - Beliggenhed Indretning Rent
• Scott (9/5): Wonderful - Great location, facilities and a well appointed flat.
• Aleksandra (8/5): Great apartment to stay next to the center - Spacious apartment in a central location, walking distance to main attractions. Fantastic bathtub 🛁 I was staying on the 5th floor and because there is no elevator luggage was heavy to bring up. Also, please note, there is no AC in this building.
• Tiziana (8/5): Ottima posizione, anche se molti rumori esterno, soprattutto la notte continuo passare di ambulanze,polizia e ragazzi ch - Cucina grande con tutti i servizi Bagno sia con vasca che con doccia Salone grande accogliente Appartamento esternamente molto pulito Moquette in camera Cuscini troppo molli Alcune cose sarebbero da sostituire ( es ferro da stiro, ruggine dentro cestello lavapiatti, parquet che scricchiola quando si cammina..sgabelli cucina cigolanti e sedute rovinate)
• Mateusz (8/5): -
• Patrick Anthony (10/5): 非常不錯的住宿 - 地點非常優越，就在中國城旁邊。裝修佈置非常精美，廚房一應俱全，但是沒有電梯行李要搬上多層樓梯。幾天租住非常合適。長住就要自備很多東西例如煮食調味用品廁紙番梘洗頭水等等
• James (9/5): Superb -
• David (5/5): Passable - Clean modern Location very noisy
• James (8/5): Very good -
• Deborah (10/5): Great location and nice apartment - Loved the location and property Locked the keys in the apartment and it cost $150 to get in. I thought we were paying for a locksmith to come out and here it was the maid who had a spare set of keys. Plus we had to wait so property manager was not readily available.
• Alexander (10/5): Exceptional -
• Khalil (10/5): Exceptional - The location is amazing the space is big enough the place is fresh and neat. Apartment no. 5 without elevator is exhausting
• Karen (10/5): Exceptional - Excellent location, fabulous accommodation which was spotlessly clean. Everything you could possibly need in the apartment.
• Terry (9/5): Definitely stop again ! - it was great very spacious well equipped very warm ( had to turn couple of heaters off & iam always feeling the cold ! Also very central for everything
• Marcus (10/5): Exceptional -
• Augello (9/5): Stunning apartment, incredibly spacious, welcoming, and perfectly located. - The property was incredibly welcoming, with a spacious layout that made our stay extremely comfortable. Its location was absolutely perfect, offering easy access to everything we needed. Highly recommended! The only downside was that the cleaning service delayed our check-in by an hour. However, given the busy end-of-year period, it was understandable. Overall, highly recommended!
• Richard (9/5): Excellent - Location, facilities A little noisy but not an issue
• Yacine (7/5): Good - Super clean appartement, but very nois area
• Kyani (8/5): Very good -
• Piotr (9/5): Super - Overall very clean and good property, aslo great location. The bath didn't hold water.
• Dawson (8/5): Thank you - Location Drain in shower was not great
• Garreth (10/5): - Great location. Had a problem getting into the room as key details weren’t sent to me via email but managed to get into the room eventually after a few phone calls. Not the easiest place to find but once in it was a great place to stay
• Shrimayi (10/5): Super! - Excellent location and lovely apartment! Would love to go back! ❤️
• Marc (10/5): Exceptional -
• Sallie (9/5): Excellent position and quality apartment -
• Ray (8/5): Very good - The location and how spacious the apartment is. The service was poor. I had to fight to get the ID and key information.
• Kyle (9/5): Superb -
• Sherran (10/5): Exceptional - Love having the freedom of an apartment The stairs. Five flights and no lift. I have bad knees at the moment so was a struggle
• Tommaso (10/5): Exceptional -
• Mathew (10/5): Exceptional -
• Donna (9/5): Excellent location but noisy street noise - the apartment was very spacious, very clean, the bed was very comfy. the shower was powerful and hot, the bath looked very tempting, but didn't use. the kitchen had everything you needed, there seemed to be a gadget mirror in the bathroom for music but no information how to work it, and couldn't get the coffee machine to work,
• Sdigz (9/5): 100% would stay again. - Great location, modern, clean and spacious. No completes really but as others have said there are a lot of stairs and no lift but because of the layout of the building there is nothing that can be done about this. The apartment was worth the climb though if you are ok with stairs. The living room was a bit noisy from street noise but the bedroom was ok as it had extra glazing and thicker curtains so didn’t prevent you getting to sleep.
• Ahmed (8/5): Amazing experience very recommended - Location and spaciousness. Very convenient The lack of an elevator for sure.
• Enshrah (8/5): Nice and refreshing if not for the fact that the flat was in the fifth floor with no lift. - The flat was beautifully done, clean and quite. It is equipped with all the necessary tools and means to make your travel easy and relaxing. The flat was in the fifth floor with no elevator. It was so difficult for me to climb the stairs particularly with shopping and suitcases.
• Lisa (9/5): London mini break (couple) - Had a show booked at the theatre so wanted to make the most of it found Garrick Mansions and it couldn't of been better perfectly situated for all we needed and very well equipped..pillows were really comfy iv just actually bought some😴 My husband suggested there should of been more T bags 🙄 and possibly Instructions on how to turn heating down as it was exceptionally hot 🔥 when we arrived,so I just turned them off altogether (Menopausal)
• Ray (9/5): Superb -
• Ignacio (8/5): Very good -
• Chris (10/5): Wonderful experience of staying somewhere luxurious and warm and cosy right int he heart of London. - Excellent all round, good quality furnishings and equipment. Great location Very little things, like perhaps some kitchen towel in the kitchen.
• Jatinder (1/5): Lot of promise but didn’t live up to the hype … - The general cleanliness There was no internet / broadband connection for my stay so had to use my phones data for work. Also the shower drain wasn’t work and had to shower in the bathtub standing.
• Karen (7/5): Very nice apartment in a great location. - Location was great and facilities were good. Some amenities needed a bit of attention such as more toilet paper, simple condiments like salt and pepper would have been good and a frypan that could be used on induction hot plate.
• Nick (10/5): Exceptional - Everything was perfect
• Lyndy (10/5): Excellent, comfort, location and relaxing - I found it exactly as the picture. Light , airy, very modern, spacious and well appointed. Very comfortable and although on a busy road quiet only emergency sirens I could here in flat 5 which was high up. Highly recommend. Fantastic Location , theatre district on doorstep , Covent Garden two blocks away, Trafalgar Square , Art Gallery and Portrait Gallery at end road and Charing Cross/ Leister Square Stations. Bus routes to everywhere and a great walking area with lots cafes, restaurants and supermarket close. One must be happy to do stairs. They are very wide and manageable and this is typical of old buildings in big cities.
• Kirsty (9/5): Superb -
• Tony (9/5): Superb - Location Spacious Not enough plates, cutlery, dishwasher powder Sofa was uncomfortable Shower didn’t drain properly Noise from underground trains
• John (8/5): Very good -
• Eugene (7/5): London Trip - Location was excellent Bathroom was smelling and the climb to apartment was 7 flights up,my wife and I both have arthritic hips so was very difficult to ascend and descend.
• Alan (5/5): Passable - I would love to say what I liked about the property but Q Apartments moved us to a different property with only two days notice not very happy and will not use this firm again. Customer services are non existent.
• Judy (10/5): Had a great stay, everything you would want for a weekend away - Clean and airy, in a perfect location, had everything you needed
• Fiona (10/5): Fabulous and will absolutely stay again - We were changed to the Whitfield apartments due to a boiler issue in the Garrick mansions. We could not have been happier. spacious, high speck and comfortable with great location. Company were easy to contact if we needed them. Can’t recommend highly enough. Right in the middle of town in a quiet street Wifi didn’t seem to work but we have unlimited data so no big deal
• Madeline (8/5): Very good - We were transferred to the Soho Lofts. It was very nice and clean. Great location. Did not like having our stay changed without letting us know. They said there was a problem with Garrick mansions so we could not stay
• Anonymous (10/5): Exceptional -
• Loraine (7/5): Centrally located, bring earplugs! Clean and roomy. - Very spacious and clean. No air conditioning, there was a stand up fan unit. Very noisy road.
• Barry (9/5): Superb -
• John (9/5): Superb - Location was excellent 👌 No air conditioning .
• Yehuda (1/5): Terrible - At the order process they helped and seems very nice (We asked that another kid will stay with us and they agree without extra charge, as long as we will bring everything) They lied about the size of the apartment - it's appears as 64m, while it's 45m (they have fixes it after we notice). Tow days before our arrival, after full payment, The changed our location (15 min away) to a good location, but not for us. The minute we've found another arrangement, we've left and told them. So we didn't spend there the last day and night. Yet, they didn't agree to help, talk to us, or refund some of the money
• The (10/5): Amazing Apartment - Everything. The whole place is finished to a high spec and it was very comfortable and clean. Beautiful apartment, amazing bathroom and bedroom. Nothing about the apartment was an issue, but I feel the check in time of 4pm is very late, and asking for £20+VAT for a check in 30 mins earlier was excessive.
• Kamil (8/5): Very good - Due to issues at this property before our arrival, we were transferred to a different Q Apartments property in Soho which was well located, clean and spacious. The air conditioning at the property did not work. I messaged the property to seek assistance and did not receive a response. Normally this wouldn’t be an issue in London however during our stay it was 30 degrees Celsius every day. There also is no elevator meaning you have to carry your luggage up the multiple flights of stairs.
• Liena (8/5): Very good -
• Robert (5/5): great location At the same time bad location for unit services - location and comfortable washing machine never worked, we were without towels for 5 days. the staff reported that because we were in central london they had no weekend services
• Adi (5/5): They might not let you in - The size and location. We booked the Garrick Mansions 10 months in advance, and a week prior to arrival were told there was an issue with the apt and we were offered to stay in another location, Gerrard Place (also from Q apts), without a reduction in price (according to booking it's smaller). Having no other options at that time, we agreed as the location was still good. Upon arrival the instructions we got didn't work so we called the customer service, and were told that they "just found out" that we were shifted again, this time to the Cleveland location, which was 22 mins away and was not acceptable for us. We had to spend a significant mount of time arguing, until they finally let us have a different apt in Gerrard Place. Furthermore, during our stay, someone entered into the apt with their own key, with no early notice, claiming they have to check something with the wardrobe that did not sound urgent at all. After another call to customer service and many apologies we were told to let her in. In general, it is a very nice apartment (if you also get shifted there...) but the kitchen is very minimaly equiped.
• Anna (10/5): Exceptional -
• Suzanne (9/5): A fabulous modern and comfortable centrally located apartment. Enjoyable stay - We were offered an alternate apartment at Gerrard Place as there was an issue with the hot water system in our original apartment. This apartment was in a good West End location. It was modern, spacious and had all necessary amenities. It was very comfortable and clean. Adjoining China Town the apartment was a little noisy
• Christopher (10/5): Very good, but beware instructions - code does not work at front door. - Everything, but code did not work at front door. someone had to let me in. Code did not work at front door. someone had to let me in.
• Janet (9/5): overall we enjoyed our stay - we were switched to Soho Lofts a smaller apartment than what we had booked but it was in the same general area. Soho lofts was central. and had lots of storage in both the bathroom and bedroom. the fridge was a great size. The kitchen in Soho Lofts wasn’t really functional and I needed a step ladder to the pots and pans, it wouldn’t be suitable for long stays and the heating system, had no instructions and and was programmed to 26 degrees Celsius for various times of the day, so we ended up turning off the system.
• Jackie (10/5): Great for overnight stay Close to China town and theatres - Spacious apartment in central location Very clean and comfortable Nothing
• Van (9/5): Perfect location for an indulgent theatre weekend. - Less than a 2 minute walk to Leicester square. Loads of restaurants and theatres just a short walk away. Unlike a hotel, you've got space to relax and unwind without other people being around. We had a fifth floor apartment, it was a shame that there was no lift (not as young as I used to be).
• Karen (10/5): Exceptional -
• Duncan (9/5): Superb - loved the location and spaciousness of the apartment. very clean and comfortable had to fix the bath plug, as water was leaking out A compendium detailing appliances and relevant issues pertaining to the apartment would have been useful. 5. flights of stairs was pretty difficult after 24 hrs on a plane, made more so by carrying heavy luggage.
• Megan (9/5): Superb -
• Stephen (3/5): Very Disappointed - I was moved from the original apartment I booked and was not told till I arrived. Very poor communication and the other apartment I was moved to was a lot smaller. I was also travelling with friends and we were all booked at Garrick Mansions so we couldn’t stay as a group. I was very disappointed in not being told I had been moved to a different property
• Elisabeth (3/5): Noisy and hot apartment - The apartment was clean, kitchen very well equipped and easy to find. Really well located if you want a weekend in the action/to party. I’d originally booked for Garrick Mansions but reservation got moved to a different Q apartments location near Leicester Square, on corner of Shaftesbury Ave 2 days before. I agreed as it was London marathon wknd and no other options available. However even with the windows closed the noise was awful, it was so loud it was like trying to sleep in a pub (it’s located above a Brew Dog). The pub shut at 12 but the street noise is exceptionally loud til 3am - even with earplugs in. Also it had been a sunny April day, and although the heating wasn’t on the apartment is south facing so the temp in bedroom remained at 24 degrees all night, and it wasn’t possible to open the windows due to the street noise. For the price I wish I’d stayed somewhere different and wouldn’t stay here again.
• Karen (9/5): Superb - Very clean great communication
• Andrew (10/5): An absolutely perfect place to stay - Everything. The location was perfect for my needs and the apartment was excellent. Really enjoyed my stay and would definitely stay there again. Nothing
• Michael (9/5): Superb - Apartment is very modern, comfortable, and clean, in a very central area A little noisy but it is on a main road. Also, could do with instructions on how to change the heating. Could also do with a few other things like coasters for the lounge coffee table
• Michelle (5/5): great location however the expectation to be charged for bedding on the sofa bed was disappointing a - the property was in a great location me and my friend were staying so needed to use the sofa bed only to find out when we arrived that needing for the sofa bed would cost £36 per night! due to the time it was when we realised there wAs no bedding I contact the management team to be advised it was too late and advised there was a primark down the road!
• Laura (7/5): Good -
• Anonymous (10/5): Exceptional -

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