Papillon Paradis Higashi-Shinjuku

Location: 2-2-21 Kabuki, Tokyo, Tokyo, 160-0021, Tokyo, JP

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Instructions: There is no front desk at this property.

Amenities & Facilities

• Smoke-free property

Rooms Available

• Three-Bedroom Apartment

  4 Double Beds, 2 Twin Futons, 1 Double Futon and 1 Twin Sofa Bed

  Layout - 3 bedrooms and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Washing machine and dining table

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 14 (14 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Toaster
  • Bidet
  • Dining table
  • Shampoo
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Dryer
  • Soap
  • Bed sheets not available

• Two-Bedroom Apartment

  4 Double Beds, 1 Twin Futon and 1 Twin Sofa Bed

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Washing machine and dining table

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Toaster
  • Bidet
  • Dining table
  • Shampoo
  • Separate bathtub and shower
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Dryer
  • Soap
  • Bed sheets not available

Guest Reviews

• Sylvie (7/5): - Emplacement et espace Appartement pas prêt à l'heure prévue
• supansa (10/5): -
• Sarah (7/5): -
• Lisa (9/5): Would definitely recommend - Super clean and spacious for the 4 of us, great location. Very comfy beds! WiFi was intermittent but that was nothing major
• Stefano (7/5): Appartement proche de la gare, au cœur de Shinjuku - - L'emplacement proche de la gare. - La propreté des lieux. - Pour 3, en prenant un lit double chacun, on avait de la place pour dormir. - Il y avait tout le nécessaire pour cuisiner au besoin. - Les lits étaient confortables. - La laverie se trouvait au rez-de-chaussée. - Le fait qu'il ne soit pas noté dans la description qu'il faut envoyer une copie des passeports par WhatsApp avant l'arrivée et cela, sur un autre numéro que celui indiqué sur Booking (être prévenus lors de la réservation aurait évité du stress). - L'insonorisation inexistante même si c'est la même chose dans tous les logements, que ce soit hôtels ou autres. Ce n'est pas propre à ce lieu mais il faut en être conscient ;) . - Nous étions 3 et il y avait des lits pour 8 personnes ce qui est juste impossible. À 3 on se marchait dessus avec nos valises.
• Danny (10/5): -
• Quang Duy (6/5): -
• Takanori (10/5): -
• Johannes (6/5): To pricey but very central - Great location Did not look like the pictures. Smaller than expected.
• Brian (10/5): -
• umesh (8/5): -
• Wasana (9/5): - The apartment was lovely
• ricardo (8/5): A good stay in a strategic location - Comfortable apartment in a prime location, just minutes from Golden Gai and Shinjuku, with excellent access to public transportation. The rooms are smaller than we see in the pictures
• Carlene (10/5): Great location , short walk to Higashi- Shinjuku train station and city centre . Can recommend! - Very quirky apartment perfect for our family of 7.
• Anda (10/5): - Near from station, beautiful interior, host very helpful
• Brian (10/5): -
• Rajesh (10/5): -
• Margaret (9/5): The apartment was very accommodating - Very good location. Bed were comfy and we had all that we needed except a few more towels were needed. We would stay here are if in Tokyo amelia we a great host Very convenient, very cleane
• Peta (8/5): Great location. Quiet room. Pack light though! - The location was very convenient. Lots of shops and restaurants nearby. Spacious room, although it could be used better (see below). Decent size fridge and cooking facilities were enough for what we needed. Herbal teas were provided. Thank you. The room was quite spacious for accommodation in Japan but there was very little space for luggage, nor were there any drawers to put clothes in meaning our family of 4 had to live out of suitcases, which there was no space for. I would suggest replacing 2 of the 4 double beds with singles and putting a set of drawers with space underneath for suitcases. It made it difficult to move around.
• chun wei (9/5): - location Kitchen wares
• Jordan (10/5): Would stay here again - Location was great. Size of apartment was great too. Nothing to fault
• Paweł (10/5): -
• Maximilian (10/5): -
• Paul (8/5): -
• Che-Kai (10/5): -
• Christine (9/5): - Great location, small but adequate. Warm and clean Traffic and other guests were noisy
• Edmund (1/5): -
• Gulraj (10/5): -
• John (10/5): Had a great time! - The location was excellent!! Beds were very comfortable. Somewhat cramped
• Jodi (6/5): Great location but a little disappointed - The apartment is in a great location. The apartment itself was good. Good to have two toilets and two showers, as well as a washing machine. Good accommodation for 5 of us, although two of the beds are in the lounge room, not in a separate bedroom. There is a luggage storage in the foyer that accommodates 4 medium suitcases for 600 yen each which unfortunately was not enough for the 5 of us. Access to the apartment and communication with the host was easy. We unfortunately left some phone charging cords and adaptors in the apartment. The host advised they would not post it to us even though we would have paid for the postage.
• Jennifer (9/5): Would definitely stay again! - The location was great, apartment spacious and we loved the decor! The coffee machine was outdated (but that’s just me being picky!)
• Debbie (10/5): Great spot.handy to loads of restaurants train station etc - It was such a fun apartment Retro funky bright and happy. Atad cramped for 6 of us but we managed Perfectly suited for two couples.
• Ashvin (9/5): Awesome place to stay - The apartment was great...well located and very clean No that what we did not like... everything was great. Our only observation was that the mattress may need changing maybe.
• Serena (5/5): - Very clean, you can see the owner put efforts into making the place welcoming and nicely decorated. The rooms are spacious which is rare for a shinjuku area. There is a wash and dry machine inside the apartment which is a bonus. The traffic noise which the owner cannot help, is well into the night. There is no block out curtains. One of the bedrooms have lights coming through all night and one other bed area have no block out curtain either. If the owner could rectify this, I would give it a 4 star.
• Sukendy (8/5): -
• Nilesh (10/5): - Location
• Ng (2/5): -
• ngocie (1/5): Horrible - COCKROACHES!!! The address from the original booking was change and was 15 minute further from everything that we wanted. It was hard because we had two kids 3yo and 5yo with luggage. So this made it really hard on us for rest of our stay. One of the bed was a sofa bed that was broken into and gave me back pain. Also what got worse was that we found two cockroaches in the living quarters one of them climb in our luggage which was very unsanitary. But what make it even worse was that the host lied that’s she would come by and with a solution. Then also accuse us of lying that the picture we took wasn’t in her apartment. This happen when we clearly sent her a video of her listing with the cockroaches.
• Hanako (10/5): -
• Tennille (7/5): - Location was great Facilities were good Love the decor If you're sensitive to smells, there's some strong incense used.
• Chelz1 (10/5): - The location is excellent, close to Higashi-Shinjuku Station, convenience stores, restaurants, and walking distance to Shinjuku and Kabukicho. It made getting around Tokyo very easy. The owner is very friendly, responsive, and welcoming, which made the stay even better. The room and facilities are clean, large space, comfortable, and exactly as described. The building also has a laundry area on the ground floor with commercial machines. Overall, a great place to stay — highly recommended. The only thing is that the laundry facilities are not inside the room but located in a separate area on the ground floor. However, this was manageable because there are plenty of washing and drying machines available.
• Angela (10/5): -
• Данил (10/5): -
• Stefanie (8/5): Abwechslung zu Hotelzimmern - Dieses private Appartment ist mal eine Abwechslung zu üblichen Hotelzimmern. Den Türcode haben wir eine halbe Stunde vor Checkin via WhatsApp bekommen. Die Wohnung bot viel Platz und eine Ausstattung, die alles hat was man brauchte, um von hier aus Tokio zu erkunden. Dazu ist sie zentral gelegen, mit U-Bahn, Bus, Restaurants, Cafés und Kombinis in wenigen Gehminuten Entfernung. Das Treppenhaus zum Appartment wirkt abgewohnt und nicht sehr einladend und war durch Bauarbeiten zudem schmutzig und laut. Hat allerdings nichts direkt mit der Ferienwohnung zu tun. Für uns ungünstig: wir kamen vom Flughafen und mussten mit Kindern und Koffern warten, bis wir in die Wohnung kamen. Die festen Checkin-Zeiten ohne Möglichkeit einer Gepäckaufbewahrung vor Ort sollte man bei der Reiseplanung berücksichtigen. Haben wir gelernt.
• Rene (8/5): -
• LINDA (3/5): You will not get rest here. - The security door Too noisy, nothing like it’s pictured , No mention of the 15 steps you have to get your luggage up before you reach the lift. Continues noise above the roof , humming of air conditioning or what ever it was could hear even with ear plugs. Not a relaxing place to stay. Too many fake flowers if you have asthma you’d be in big trouble. Beds are spring free so getting up from them is harder. They should 1/2 the beds no way would you want more than 4 people staying in this space. Poor quality linen and bath towels.
• Jorge (4/5): Decepcionante - Ubicación La cama Falta de pijama Falta de amenidades El edificio donde se encuentra Falta de servicio de limpieza diario Mas baños Fotos engañosas La lavandería El Internet
• Christopher (10/5): Nice apartment in Shinjuku City. - The location is excellent for staying in Shinjuku with multiple people whilst keeping the cost down. Communication with Amelie was easy.
• Mariusz (10/5): Great Time in Tokyo - Room and localisation
• Helen (8/5): - Clean close to everything Tv in Japanese couldn’t use it
• pablo (9/5): great property- would definitely stay here again - great location and close to main streets wish we had stayed longer
• Ali (9/5): -
• Francesca (10/5): -
• Marine (10/5): - Logement spacieux (nous étions 4) et parfaitement équipé, la déco originale, le balcon Rien
• Mirko (6/5): -
• nguyen (8/5): -
• Hildegun (10/5): Anbefales! - Fin, romslig leilighet. God plass til familie på 4 (to ungdommer). Likte at toalett, vask og dusj var i separate rom, så flere kunne være på badet samtidig. Praktisk beliggenhet med kort vei til offentlig transport. Både 7Eleven og FamilyMart er like om hjørnet. Bitte liten balkong, men det var for varm til å sitte ute uansett ☺️
• Alyssa (10/5): -
• Khanh (9/5): Superb -
• Khanh (8/5): Very good -
• Sandra (9/5): Very handy location & super clean - Apartment was very clean and very well looked after. Loved having washing & dryer available. Owner has really gone out of there way to make it very homely. Toiletries and extras were lovely & she has thought of everything. We loved the decor of the place it was so cute. We were very happy with location as it is very handy to most things. We did have 5 people staying (2 couples & a single person) we thought there was 3 separate bedrooms but it's actually only 2 and the lounge coverted to an open bedroom, it was ok but single person did have to get changed in one of our rooms - would work if you had children. It was very handy having the two toilets but the two showers faced each other with no separation between them so we could not have a shower at the same time - would work well for couples that didn't care having a shower together. There is no sound proofing at all, we made sure we were quiet, the people above us were real loud and was a little annoying.
• Ngoc (5/5): Passable -
• Vika (10/5): Lovely stay with great location. - Super cute layout and lovely decor. Fully stocked with kitchen essentials and comfortable beds. There was enough space for the 5 of us and the view from the balcony is beautiful. The bathroom fan needs a replacement.
• Lientjie (10/5): Perfect stay for a group of 8. - Location, amenities and well equipped with everything a traveler needs. Close to train station and any attraction in Shinjuku. -
• Rohit (9/5): Superb - Property is very well maintained , perfect for group size of 6-8 … It is located very central and close to the metro station
• Sandy (10/5): Exceptional - Amelie was incredibly helpful throughout! She sent us the address in Japanese for the taxi driver and he dropped us off at the front door. The apartment was incredible, accommodating all 5 of us with our own bed. The location was convenient for taxi and rail, the bus stop is right outside. Laundry combo washer and dryer worked fine. It snowed on Tuesday, very unexpected! By 11am the streets were clear.
• Susan (10/5): Our stay was short sweet and a great location. Beds were so comfortable and had all the amenities required - I liked the quirkyness. Beds were very comfortable A little noisy
• Robert (10/5): It was an enjoyable stay, with a good a wonderful host. The place was clean, and comfortable. - It has good location, well equipped (AC, Wifi, kettle laundry etc), comfortable, beautifully furnished and looked after. Recommended for families as is more spacious compared to hotels in Japan. The host was gracious, and helpful. The host provided plenty of information to assist with finding, and likely means of transport and getting access in to the property
• Josh (10/5): Exceptional -
• Choon (9/5): Superb -
• Vitali (9/5): Thanks for having us - Very good location. Still quiet at night with the occasional ambulance sirens heard. It was clean and cosy. Warm in winter with AC. Beds were clean and comfy. Like all Japanese stays there space was small but very manageable. No smaller than other Japan places - probably bigger
• Nicole (10/5): Exceptional -
• Teck (9/5): Superb - Excellent locations, convenient, well equipped and decorated. Host was very responsive. The instruction were clear, making check in easy. The pillows were too soft, helpful to have few harder pillows. The sofa is too near the electric cooker, making use of the cooker a challenge.
• Dilantha (8/5): Very good -
• Duane (10/5): Exceptional -
• Jodi (5/5): Passable - The location was great. Definately not 3 separate bedrooms and 2 bathrooms were side by side so only one person at a time could privately use the bathroom. 2 Bedrooms had doors and the third room was in the living and dining area separated by a roller blind. The address from or original booking was not the same was the appartment address we ended up at That adddress was a 20 minute walk away and bit confusing. The beds and pillows were not that comfortable.
• Paolo (10/5): Exceptional - Spaziosa e con tutti i confort. A Lot of space for 3 or 4 guest. Fully equipped with all the things you need in an house. Very close to more than one station and 5 minute walk to Shinjuku area
• Brooke (5/5): Passable -
• Castellucci (10/5): Great place to stay! - Conveniently located to train stations and convenient stores. Amelie was also exceptional! She went above and beyond during our stay and we couldn’t be any happier. We’ll definitely come back!
• Sten (7/5): Good -
• Dexter (8/5): Very good - The host is so friendly and constantly give accurate information.
• Hwee (3/5): Poor - Nice decoration Bed inside the room was uncomfortable. Ambulance siren outside the road every hour makes sleeping difficult
• Helen (10/5): Exceptional -
• Pik (1/5): The most terrible and ridiculous experience. If I could give minus mark, it would be -100!! - Everything was terrible! The outlook of the room is good. But, I will never go back again and no one should go there and live there!! It was the worst travel experience on booking.com ever. The beds were not enough for more than three people to sleep!! And, I needed to my towel and coat as a cover to sleep as there is not enough cover!! Also, the keeper couldn’t find the Apple airpod pro that I left. I told her I can see that my AirPod was in there as I used the “find my iPhone” to locate my AirPod. I email the host many times to ask for help. But the host not only keep ignoring me and being not helpful by saying she can’t help us, I can see that my AirPod was moved away from that apartment!! But, when we were living in the apartment, the host would suddenly email us and come to the apartment nearly 11pm. Also, this apartment do not provide free laundry!! Do not believe the description!! We need to pay for washing machine and the dryer, which is contradictory to the description on booking.com. This was the worst travel experience that I ever had on booking.com! Absolutely ridiculous!
• Joanne (10/5): Exceptional - Great location, lovely well kept apartment, everything we needed. Amelie was really helpful, would recommend!! Nothing I disliked, would be useful to have instructions for the appliances
• Sugeng (10/5): Exceptional -
• David (5/5): Passable - Place was nice just a couple of inconveniences with the place/landlord. Had to pay extra for a futon even though the reservation stated a futon was in the apartment. The pictures and description don’t match exactly what is in the apartment. Bathroom had weird sewage smell most of the time. The landlord also accused us of having additional guests (even though we did not), citing the number of shoes at the entrance. I think they were constantly watching the camera at the entrance, seemed a little overboard in my opinion.
• Rose (3/5): Poor - Location 1- 16 steps to go up to the elevator, which should be mentioned in order to ensure those with accessibility issues 2- pictures shown on your site is very misleading, space extremely small and barely any room to move around 3- not enough linen provided 4- sagging mattress and pillows 5- balcony was barely existent and very dangerous to step into the small space 6- washer and dryer is on the main floor. The website insinuated that the washer & dryer was in the apartment 7- Most important issue that we will put on reviews regarding this apartment is that there is a camera inside the apartment observing all our activities . This should be fully transparent to those who wish to rent this apartment
• Groragree (3/5): Poor - Easy to get excess the property with key code through Mobile Ple phone. They sent the code via chatting in Line application and provide proper information and instructions for check in I have been asked to get key code in several hours but no any reply. I have to wait until they gave the code, so it was late check in at 5 pm. This made me feel disappointed. I don’t like the cctv that the property has quipped in bed room that was not privacy to myself and family
• Teresa (8/5): We had a very pleasant stay in the apartment and would be happy to stay there again in the future. - The location was very convenient and close to train stations. The kitchen was very well stocked with different condiments and utensils. I like the big basins in the bathroom and the kitchen. The provision of umbrellas were very useful. The host could have provided basics like tea and coffee which did not cost much but showed some hospitality.
• Mei (1/5): Bad - The location is fine I left a bag of about 20 cup noodles in my last day. I message the owner to request them to ship it to me at my costs. However the owner replied they found a tiny scratch on the headboard of a bed, and asked me to pay JPY10,000 as compensation. I refused as the scratch was not made by us. The owner held my bag of cup noodles without shipping back to me.
• Stephanie (9/5): convenient, spacious, clean and comfortable - Conveniently located, clean, spacious and comfortable. The 2 aircon heaters were sufficient to heat up the entire place. Short walking distance to the train stations and food stores all around. Very near golden gai. Nil. Only one lift that goes up to the property but the lift comes fairly quickly.
• Robert (9/5): Superb -
• Anonymous (10/5): Exceptional -
• Georgina (10/5): Exceptional -
• Anna (7/5): It was ok overall but with some disappointments - The location is great. The apartment design is cute, it’s clear that the owner pays attention to small cute things. There are all the necessary things in the apartment including cooking sets, slippers and umbrellas. The bed mattresses were comfortable. 1) There is a camera in the corridor inside the apartment! I was said that we weren’t allowed to disconnect it because the owner was checking how many people actually entered the apartment or some other reason I don’t know. But it was very disturbing knowing that someone was watching me come and go or even listening to the conversations. That was the first time a saw a real camera inside the apartment that I rented! Very disturbing! 2)Also It was said that there is a washing machine in apartment but there in NO WASHING MACHINE in the apartment! There is a laundry room on the first floor of the building which is obviously not free and not comfortable. So this was pretty disappointing as a washing mashing is extremely important especially during crazy hot summer days in Tokyo. 3)The ceiling in the apartment is very low! Me and my husband are short people so it was relatively ok, but if you are tall be ready to bend your head while walking. Although I’m aware that it’s a regular thing in Japan, but some places in this apartment were not comfortable like a chandelier that is very long for such low ceilings so I kept hitting my head every time I entered that room.

Photos