AC Hotel by Marriott Orlando Downtown
Location: 333 South Garland Avenue, Orlando, us
Star Rating: 8.6 Stars
Property Type: Hotels
About this Property
Modern Comforts and Spanish Flair
Conveniently located in Orlando, AC Hotel by Marriott Orlando Downtown offers a blend of modern comforts and Spanish flair. The air-conditioned rooms feature amenities like a fitness centre, free WiFi, and a terrace for relaxation.
Culinary Delights and City Views
Indulge in Spanish cuisine at the on-site restaurant and unwind at the bar. All rooms come equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Enjoy stunning city views from the comfort of your room.
Convenience and Accessibility
With a 24-hour front desk, business centre, and proximity to Church Street Station and Amway Center, AC Hotel ensures convenience and accessibility for all guests. Book now to experience a perfect blend of comfort and style in downtown Orlando.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Lower bathroom sink
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Bulk dispenser for toiletries
Rooms Available
-
Room, 2 Queen Beds
2 Queen Beds
285-sq-foot room with city views
Internet - WiFi 25+ Mbps and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height door lock
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Daily housekeeping
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room
1 Double Sofa Bed
297-sq-foot room with city views
Internet - WiFi 25+ Mbps and wired internet access
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Mini-fridge, coffee/tea maker, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height door lock
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Daily housekeeping
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
King Room with City View
This is a nonsmoking room.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Room with City View
This double room features air conditioning. This is a nonsmoking room.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Coffee machine
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Guest Room with Sofa Bed and City View
This double room has air conditioning. This is a nonsmoking room.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Sofa
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Larger Corner Guest room with 1 King
This is a nonsmoking room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sweet (10/5): -
- Darresha (10/5): -
- Shermel (10/5): -
- Denise (10/5): Lovely people - Yes No pool
- Cendee (8/5): - The rooms where nice and comfortable The breakfast was expensive for just serving eggs and potatoes. There was not protein on the menu
- Denayre (10/5): - The location was perfect. The rooms are nice and clean No balcony
- Luis (10/5): -
- Cory (10/5): -
- marlene (10/5): -
- brycet2024 (10/5): 5 Stars all round - Kai has been consistently reliable and professional every time I’ve used valet at the AC Hotel in Orlando. He handles the cars with care, is quick, and always has a great attitude. Makes the whole experience smooth and easy
- O9083HJchristinen (10/5): Concert night - Great experience. Mauricio, Zack and Jose were great taking care of us when we needed our vehicle.
- Sonya (8/5): -
- Dominic (2/5): Viel zu lautes Zimmer, schmutziger Boden - Schön eingerichtetes Zimmer, angenehmer Parkservice Unfassbar lautes Zimmer direkt neben dem Highway, sehr sehr schmutziger Boden so dass man direkt nach dem duschen sofort schmutzige Füße hatte
- Juan (10/5): -
- refcon (10/5): Great downtown location - This is a great hotel in downtown Orlando. Perfect location for events at Kia Center, Dr. Phillips, Exploria Stadium or the Citrus Bowl. If you’ve been to an AC Hotel they all have the same room design albeit with slight adjustments. The views from the sky bar in the lobby are amazing but the view from our room on 28th gooor was even better. The room was comfortable & spacious as we had a corner room. I’d definitely recommend staying here if you haven’t be in downtown Orlando.
- Cierra (10/5): -
- Jose (10/5): -
- N4342VYjamesj (10/5): The guy made me feel welcomed, got my car fast and made my day - 5 Friendly. Quick. Efficient
- Q9542MKcrystalh (10/5): Valet exp - Roshorn valet service was quick, professional, and very convenient. The staff was friendly, handled my car with care, and had it ready right on time. Highly recommend!
- Modupe (7/5): - The location was good. The house keeping team were not thorough. It seems they just do superficial cleaning. My room was not vacuumed for the three days I spent, with visible dirts on the floor every day.
- Archie (10/5): I felt like royalty someone of importance. My stay was amazing location location location. I’ll be back. - Convenient Felt like at home great customer service very clean.
- Che (10/5): -
- Charise (10/5): -
- Fernanda (8/5): -
- Malika (10/5): -
- Arturo (10/5): -
- Orlando (10/5): -
- Zaynah (10/5): -
- 221spencerg (10/5): Great Stay - I had a great experience at AC Hotel. The valet service was outstanding—fast, professional, and very helpful. Lavaris went above and beyond to make everything smooth and stress-free. He was friendly, attentive, and truly made a great first impression. Definitely one of the highlights of my stay!
- Gkalks (10/5): Great location, great hotel even better people - Great location, spectacular staff Lavarius at valet was great and made dealing with my car a pleasant enjoyable experience Simone and Kyle at the front desk went out of their way to make me feel welcome and we're beyond helpful all around great
- Paz (8/5): -
- Leslie (10/5): -
- Robert (1/5): - Employees kicked me and my family out would not have a proper reason
- stacyfM5448AP (10/5): Valet - Outstanding customer service - The valet line was full so Lavaris came running up to my car to see if he could help me. He was very polite, grabbed me a luggage cart and then unloaded my luggage. Very professional young man.
- Evelyn A (4/5): -
- Quest62632775798 (10/5): The valet experience! - Had an amazing experience! The valets were exceptional! They were always pleasant, respectful and did their job with joy. They are a wonderful welcoming experience from the moment you pull up to the door. Shout out to; Kenyan Mauricio Taivyn Miguel
- JC (9/5): - Proximity to all the entertainment. Loud highway noise
- Ronterrious (8/5): - Location Paying for parking
- N8676FAleslieh (10/5): My valet experience - Roshorn, Kai and Miguel, made the checkout valet experience just as impressive as the arrival. When it was time to leave, everything was handled quickly, smoothly, and with great professionalism. Even during a busy checkout period, they remained calm, coordinated, and courteous. It’s not always easy to leave a place on a high note, but these three definitely made it happen. Excellent service all around—thank you, Kai, Miguel, and Roshorn!
- GrandTour32935368420 (10/5): The hotel is clean, comfortable - Great stay! Shonda and Fifi at the front desk were welcoming and helpful. The hotel is clean, comfortable, and in a great location. Would definitely come back!
- Isela (10/5): -
- Quylea (10/5): Great Staff - Sharonda and Austin accommodating me, going above and beyond making my stay easy. Everything was great.
- Ioannis (9/5): -
- Quylea (10/5): -
- Yaliz (10/5): -
- W8113CUbrandona (10/5): Amazing experience, would highly recommend - We had an amazing night here with a beautiful view overlooking the city. The skybar was very aesthetic and had great drinks! The room was very comfortable and felt luxurious. The noise was a bit noticeable during the day as it is right next to the highway, but they do provide a white noise machine so that was nice. Very clean room as well. Also I would like to shoutout Roshorn, our valet attendant, for bringing our vehicle out at such a rapid rate! I was informed the vehicle would be ready in 20 and he brought it out in 10! Amazing worknfrom this gentleman.
- Clifton (10/5): -
- F2808ZFcindyb (10/5): Best valet experience! - Both Roshorn and Kai were awesome at valet. They helped me with unloading and loading my bags. They were friendly and retrieved my vehicle in a timely manner.
- Ugo (9/5): -
- Jorge (8/5): -
- Angret (8/5): -
- baileymT8761QC (10/5): Valet team - Roshorn on my first night gave except service as I arrived late at night and needed a little help. On my departure day Gore and Ken brought my car promptly and assisted me with my bags. Very happy with the valet team.
- Anderson (10/5): -
- Boanerges (10/5): - Was great 👍
- Michael (10/5): -
- Y1312NHjanp (10/5): Weekend in Orlando - Beautiful hotel with an amazing view. The skybar was fantastic, and the valet parking service was excellent. The staff was very professional and welcoming.
- Nicholas (9/5): -
- Iris (10/5): - Location Very Slow elevators
- CharlieH1982 (10/5): Great Guest Experience - Fast and responsive team that worked all hours of the day and through the cold to deliver on a great guest experience during my stay
- victorleventer (10/5): -
- Jacqueline (10/5): -
- FLAVIA (10/5): Nice Hotel, great location!! -
- Javiel (10/5): -
- Sebastian (8/5): -
- Jacquesta (8/5): Good stay - Clean and great location The breakfast
- Cesar (8/5): Muito fácil - Muito perto do ginásio do Orlando Magic
- Korey-yonna (8/5): -
- DAWN (10/5): -
- Abdoulaye (10/5): -
- Shiran (10/5): - החדרים היו יפים, נקיים, מרווחים ונעימים.
- Linda (10/5): great stay - location was great, very short walk to Kia Center and restaurants. room was clean, staff was very nice
- GABRIEL (10/5): -
- Lisa (10/5): -
- Priyansh (9/5): -
- William (10/5): -
- Brett (10/5): -
- Aoife (5/5): -
- Thomas (10/5): -
- Benjamin (9/5): -
- paul (8/5): relaxed and central to all amenities - good variety and selection of breakfast options no swimming pool
- Sayvel (10/5): Clean, beautiful and convenient to Kia center. - Beautiful lobby and rooms. Very clean and comfortable bed. Across the street from Kia Center. Stayed here for a concert for one night and loved it. Will be back. The food at the restaurant was good, and great atmosphere. The front desk young man and the valet guys were very nice, the rest of the staff not so much. Some of the staff were not very nice. Seemed as if they hated to be there.
- Federica (10/5): -
- Clarisse (8/5): Great! - Clean, wonderful location, walking distance to Kia Center Long line for elevators after game. Maybe setting up elevators in a way to expedite lines
- scottsQ4863JY (10/5): Valet was great. Thank you Lavaris! - Great experience all around. I really enjoyed the scenery from the hotel And being able to see the skyline while eating dinner.
- misssophiatraveler (2/5): Unsafe, Noisy, Unsanitary - Booked hotel for Dec 27-29. Upon check in there was a large party going where the check is on the 18th floor. I assume it wasn’t a party for guests. There seemed to be lots of non guests walking around this hotel. Our room bathroom door was dirty and it appeared to have vomit on the door. Sheets had hair, pillows extremely flat with spots on it (mold). Around 11pm there was a lot of noise like people partying in either the room above, below or adjacent. The noise was at a level that was extremely disturbing. Around 2am the noise level became of concern as it sounded violent and a woman was getting beat up by several individuals (males) in a room. I called the front desk and Austyn H from the hotel came to my room and heard the noise. I was about to call the cops however Austyn ensured me he would check it out. After a time period of hearing this woman getting beaten, I met Austyn in the halls 2:30am and explained to him I would check out the next morning because my family is unable to sleep due to this violence and felt UNSAFE. The moment I went back to my room, I heard the ambulance, and police, and notice the “violent” noise instantly stopped when the ambulance went away . Something happened very concerning at this hotel on Dec 27. The next morning, Austyn explained that removed the individuals from the property and they offered me complimentary breakfast. I honesty believe my entire stay should be credited. This is an unsafe hotel and I would not recommend this hotel.
- Buzzi (7/5): -
- Nateko (7/5): Good until the end. It would have been a 10 out of 10. - Everybody was nice and friendly at first. At the end is where it went haywire. I was extremely uncomfortable with the way I was racially profiled during checkout. Despite already seeing me the previous day checking in with other valet attendants—who were also Black—the attendant asked for my ticket. After I showed it to him, he then asked for my ID. I reminded him that he had already seen me check in the day before, but he ignored that and stated, “This is an expensive vehicle.” I asked him, out of frustration and confusion, what he meant by that comment. He then proceeded to follow me to the vehicle while still holding my keys, which escalated the situation and made me feel targeted and aggravated. I want to note that I’ve stayed at this location multiple times in the past and have never experienced this type of treatment. At that point, I took my keys back and told him to step away, as his behavior felt like clear profiling based on the fact that I am a person of color. I had already shown him my valet ticket on my phone, and I also have an app that allows me to unlock the vehicle. I immediately spoke with an agent and requested a manager. As of now, I have not received a call back. I am still shocked by the incident and intend to escalate this matter further. I have not yet obtained the attendant’s name, but I am actively following up.
- tekot2019 (2/5): Valet Attendant profiling their guest - I was extremely uncomfortable with the way I was racially profiled during checkout. Despite already seeing me the previous day checking in with other valet attendants—who were also Black—the attendant asked for my ticket. After I showed it to him, he then asked for my ID. I reminded him that he had already seen me check in the day before, but he ignored that and stated, “This is an expensive vehicle.” I asked him, out of frustration and confusion, what he meant by that comment. He then proceeded to follow me to the vehicle while still holding my keys, which escalated the situation and made me feel targeted and aggravated. I want to note that I’ve stayed at this location multiple times in the past and have never experienced this type of treatment. At that point, I took my keys back and told him to step away, as his behavior felt like clear profiling based on the fact that I am a person of color. I had already shown him my valet ticket on my phone, and I also have an app that allows me to unlock the vehicle. I immediately spoke with an agent and requested a manager. As of now, I have not received a call back. I am still shocked by the incident and intend to escalate this matter further. I have not yet obtained the attendant’s name, but I am actively following up.
- EShonda (8/5): -
- Cesar (10/5): -
- Thiago (10/5): -
- Carlos (10/5): -
- Yokubjon (10/5): Amazing property - Good location very good view Very good
- wykettag2024 (8/5): Great Stay for a Quick Getaway - To start, the only reason I scored this hotel a 4 is because they only brought us 1 washcloth each night. They knew it was 2 guest, but only a single wash cloth. The 2nd night we came straight in to take showers and realized too late that there was only 1 wash cloth, ugh. Other than that the hotel was awesome. Great staff, clean, sleek and modern. We ate dinner and had drinks at the terrace bar/restaurant. Drinks were pricy, but you expect that in a major downtown hotel. The terrace has a great, direct view of Kia Stadium. The hotel is very convenient to I4 so getting around is a breeze. I would definitely stay here again.
- Guide60895186527 (10/5): Good times - They staff was friendly for the most part. There was a Skylar incident just be sure to be clear on what you are leaving as additional tip.
- Lena (6/5): Nie polecam - Nic Głośno , przy samej autostradzie , obsługa w bufecie nie sympatyczna, głośna klimatyzacja
- Patrick (10/5): This location is right downtown and very convenient. The downtown attractions restaurants and bars are within walking di - This location is right downtown inconvenient to everything, including restaurants and bars.
- Kathy (10/5): I had a lovely time and I will return. - I love the location and the cleanliness of the place. Most staff were nice and helpful. Some staff was abrupt and impulsive.
- charliepB2315IF (10/5): Awesome - Lavaris was great at the valet! My experience was super easy when I arrived. I just pulled in and went upstairs and checked in.
- C735OLstefang (10/5): Great Service All Around - Lavarís and Miguel were helpful from check in to check out, could not be more appreciative! Made the entire stay extremely relaxing.
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