home.ly - London West End Apartments
Location: 94 Shaftesbury Ave, London, England, W1D 5EB, London, GB
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Unbeatable Location
Step into the heart of London with a stay at home.ly - London West End Apartments, just minutes away from Leicester Square, Regent Street, and other iconic landmarks.
Home Away from Home
Individually decorated guestrooms with fully-equipped kitchens, LCD televisions, and complimentary Wi-Fi ensure a comfortable and convenient stay for all guests.
Convenient Accessibility
With major airports like Heathrow and Gatwick within reach, exploring the city or catching your next flight is made easy when staying at our centrally located apartment.
Book now to experience the perfect blend of comfort, convenience, and prime location at home.ly - London West End Apartments.
Important Information
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.
Amenities & Facilities
- Free WiFi
- Wheelchair accessible
- Smoke-free property
- Casino nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Executive Apartment
2 Double Beds and 1 Double Sofa Bed
969-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Washing machine, safe, and iron/ironing board
Comfort - Heating and portable fan
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Dryer
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Apartment
1 Double Bed and 1 Double Sofa Bed
484-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Washing machine, safe, and iron/ironing board; cribs (free) available on request
Comfort - Heating and portable fan
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Dryer
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Apartment
2 Double Beds and 1 Double Sofa Bed
969-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Washing machine, safe, and iron/ironing board
Comfort - Heating and portable fan
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Dryer
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Apartment
1 Double Bed and 1 Double Sofa Bed
538-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Washing machine, safe, and iron/ironing board
Comfort - Heating and portable fan
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Portable fan
- Dryer
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Dmitry (4/5): - No soap or shampoo, no hot water - had to tweak the boiler, with internet didn’t work, 4 flights of narrow stairs walk up, loud street noise, stains on bed sheets. Good location
- gani (9/5): Good - Location No wifi connected.
- Gwendolen (10/5): - My family had an excellent stay here! Home.ly was great about communication and helped us resolved a lock issue day of. The apartment had all the essentials for cooking. I can see what other reviews are saying about the noise - it wasn’t very quiet but I feel like that expected for central London. Overall, the location is unbeatable and we loved pretty much everything about the apartment. Looking forward to coming back!
- Sasha (10/5): - Lovely city view, easy transport, walking distance to nice cafes and restaurants
- Simona (10/5): -
- Cedric (9/5): -
- Scott (10/5): - Great location! We were right in the heart of the action…though (as you’d expect) there was street noise well into the night. We would definitely stay here again.
- tracey (9/5): - Location and roomy The street noise
- Lada (7/5): - Location was amazing! Good value for money too. For family of 4 (2 kids, 2 adults) it was a bit tight, but this studio apt is more spacious than sim sized hotel rooma and considering amount of time spent in the apartment, that was fine too. A/C would've been good during couple very hot days instead of fans only as the windows do not seem to open.
- Lela (6/5): - The location was great. The bathroom has mould in the shower and on the window sills. The WIFI was unreliable and not available pretty much for the first 3 days.
- Riki (2/5): Disappointed - Location No AC. Boiler is broken. Weak shower.
- Louie (8/5): Very good - Good location, close to many attractions & accessible via public transport(bus stop in front of accommodation). Many restaurants within the area - the M&S store across the road was very handy. We were on the 3rd floor, so lugging up suitcase on a narrow staircase is not pleasant as no lift is available. The cooling was not adequate (surprisingly we had a couple of.hot days) . Would.be better accommodation if AC is a available. Wifi was also poor(ok in lounge only) however that is easily fixed.
- Nicole (6/5): Vertigo steps stay - Location fantastic in the middle of China town spoilt with many restaurants and other food outlets The accommodation failed to express all 4 floors do not have any lifts. Thus, having 2x 84 year old family members was horrendous.
- Melina (10/5): - Great location and comfortable bed. A little delay in cleaning the unit (it was after 3pm and we waited to get in). But overall we enjoyed it. No AC but the fans worked.
- Kristina (2/5): Terrible - Unfortunately we left after one night and lost all of our money. The bed was horribly uncomfortable. It was also very loud. We live in a major city on a busy street and still found this ridiculously loud late into the night. We were offered no solutions to our problems, so we left and went to a hotel. If they had been willing to offer any assistance we would have stayed. Very disappointing. Don’t waste your money. Both bedside lamps had stickers on bottom saying they had failed inspection. One of them didn’t work, which is why we looked at the bottom.
- Joan (8/5): Location of the apartment cannot be beat - but read the reviews re stairs - They are real. - Location cannot be beat - Its in the center of Chinatown and the West End - Walking and commuting everywhere was very easy! The Apartment is very nice and for 5 people, comfortable. Hard to wish for a lift in this building as there is no space to install one - BE PREPARED TO CLIMB 5 FLIGHTS OF WINDING STAIRS EVERYDAY and if you have luggage, make sure, someone can carry it up those 5 FLIGHTS as well. This is not an apartment for the physically challenged. There is no A/C in the building and it gets hot at night. Because the fans were not enough, we opened windows and had a lot of noise from the street.
- Koy (10/5): - Great location, very clean, nice supply of linens, dishes, etc.
- Robert (8/5): Family visit. - Great location. Flat had everything that was needed. Endless choice of eateries on your doorstep. Check in was easy and clear. Would definitely book again. Earlier check in would be good but understand the flat has to be prepared from the previous guests. Only suggestion would be a few coat hooks near the entrance would be handy.
- Anonymous (10/5): Exceptional -
- Martin (6/5): - Location is on the heart of London... with the same token all the sound from main street are noticed even around 2-3 in the morning.
- G (5/5): Passable - The cot bed requested was so hard that my baby kept crying and couldn’t sleep at all. Cabinet was untidy with cleaning materials stored in there along with the mop. We weren’t able to open the Fridge but someone fixed it the following day. The fan works but almost couldn’t feel it, so the entire stay was very warm-hot. A hobo stayed at the main door at night time and it’s difficult getting in/out from 9pm onwards. Every night, someone tries to get into the main door and the alarm rang at least 2x every night for 3 nights. And lastly, the bed had sand-like particles with hair and the brown pillows on the bed was dirty and smelt like sweat and was very obvious that it was unwashed.
- Pamela (8/5): - Great location, easy walking distance to sights and transit.
- Karen (8/5): Great convenient location to stay in London. - Location is excellent and overall a comfortable stay. The trade off is it is noisy due to the location so just be prepared for that and going up/down four flights of stairs. Place was clean and management was responsive to fix some issues we had with the WiFi and safe.
- Lynn (10/5): Great apartment! - This is a great apartment situated in the heart of London. The apartment is super and has everything you need for a lovely and comfortable stay. We will definitely return the next time we visit London.
- Simone (10/5): - Lage und Ausstattung der Wohnung sehf gut. Vermieter hat sich mehrfach gemeldet und gefragt, ob wir gut angekommen sind und ob alles okay ist. Einfach Top.
- Jie (8/5): - The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email. The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.
- Patrick (10/5): - Great Place to stay. Lots of room and very clean. Just make sure you are able to do stairs and outside noise doesn't bother you.
- Bader (7/5): Good -
- Erna (10/5): 100% Recommendation - Best Location:) Easy to find, great for Tourists.
- Elena (10/5): - Great location, clean property, warm and comfortable; all white goods are in a good condition; was able to cook and have shower with no issues. Many thanks for an excellent service.
- Lars-Erik (8/5): Great location, not so great sleep… - Wow!! Talk about location…. Five star, no doubt. Easy to find and easy access. Nice appartment, and well kept. All you need regarding cups and plates and all other kitchen utensils. On the downside…if you don’t shut the «inner Windows» at nighttime it feels like trying to sleep in the middle of the road. Both our teenagers barely slept the first night before we discovered the «inner windows» and also purchased some ear-plugs. Beds are also definately on the «tougher» side of hard. You can feel every spring on the main bed. Also for you Scandinavians. There’s a double douvet on each bed. ;) be prepared to share ;))
- Jemma (4/5): - Sadly the property has ZERO soundproofing and the noise from the road is unbelievable. The apartment is lovely and clean, well equipped and a good size but I would not return due to the noise which went on until around 3am.
- min ju (4/5): - There were so many hairs and unknown hairs on the bedding and pillowcases that we couldn't sleep as it was. (I took pictures but won't post them) We had to buy cellophane tape from a nearby grocery store to remove all the hairs. Even though we booked for 4 people, there was no bedding for the sofa bed, so we had nothing to cover it with. In the 4 nights we stayed, the place was never cleaned.
- Carly (10/5): Exceptional -
- Susan (8/5): A charming flat in a vibrant locaton. - There for 9 nights. Location was amazing - central to theatres, shops, public transport, many tourist sites, restaurants, pubs, supermarkets etc. A comfortable apartment for 3 people, with some provisions available, such as condiments, washing machine soap, dishwasher and dishwashing liquid, garbage bags. Management very responsive to questions and an issue with a sink - sorted things very quickly. The area has people day and night so it is busy and can be a bit noisy (mainly on weekend), but it is what you would expect and makes the location really vibrant and interesting. Beds are a little hard (personal taste). Be aware that there is no elevator and alot of narrow stairs to the third floor which was only an issue when we arrived and left as we had alot of luggage but managed it quite well between the 3 of us, but may present a challenge for others. Cleanliness is good, but some areas like bathroom could be better.
- Regina (10/5): - The location of this property was excellent. It is located right in the center of a very vibrant area and is very walkable. There are numerous restaurant, shopping, and enter entertainment opportunities right at your fingertips. The apartment is comfortably furnished and exceptionally clean.One thing that I would want people to know ahead of time, however, is that there is no elevator in the stairs are very very steep. So if mobility is an issue, you would need to make sure that you were on a lower floor. My daughter, grandson, and I had an excellent weeklong stay and if I am ever in the area again, I will definitely try to book the same location.
- öl (10/5): - Wunderbare Ferienwohnung für "Mitten drin" in London sein. Nach dem Musical abends kurze Wege nach Hause. Küche zur Selbstversorgung. Supermarkt gegenüber. Perfekt für unsere 4 köpfige Familie. Vielen Dank!
- Heather (10/5): - In the heart of central London. Lots of activity, very clean, reasonably priced.
- Kyriaki (8/5): Very good -
- Hansen (8/5): Great location, but unreliable internet and no lift were challenging. - The location is unbeatable! Situated between Chinatown and the theater district, the apartment is just steps from Chinatown and a 5–10 minute walk to iconic landmarks like Piccadilly Circus, Trafalgar Square, Covent Garden, and Regent Street with its beautiful Christmas decorations. The proximity to the Underground, restaurants, and grocery stores made our stay very convenient. Access to the property was secure and straightforward with the provided entry codes. The spacious bathrooms were a pleasant surprise given the central location. The internet speeds were abysmal, and despite multiple communications with the host, no reasonable attempt was made to resolve the issue. Additionally, someone had thrown up at the entrance of the building, and despite repeated requests, the mess was never cleaned, forcing us to awkwardly navigate around it throughout our stay. The apartment is on the 4th floor (5th floor for U.S. visitors) with no lift, and the steep, narrow stairs are difficult to manage, especially for older guests or those with mobility issues. Carrying luggage up and down was particularly challenging. The rooms were very tight, and while functional, the small spaces could feel cramped for larger groups.
- Niki (10/5): Great location and great host! - Just to be nitpicking, probably you would be spoilt for choices, ranging from meals to groceries, from attractions to entertainment, got to get yourselves ready for a bit more budget as great shopping experience and having fun with your loved one is just a stone throw away!
- Gracjan (9/5): In general, amazing apartment - great location, not much noise, great appearance. - Easy access with the code Shower pressure
- Jannick (9/5): Superb - The flat is perfectly centrally located. Sights such as Oxford Street, Piccadily Circus, Leicester Square and Trafal Square can be reached on foot. Leicester Square metro station is only a few minutes' walk away. I would highly recommend the flat for a city trip to London. The flat is not particularly spacious for 4 people, but is fine for a weekend. It can get a little noisy at night.
- Ryan (5/5): Location is great, beds are uncomfortable and the noise is too much. - The location is great. Close to Piccadilly and Leicester, SoHo and Chinatown. It is extremely loud outside, you can hear all the traffic noise, the people, sirens, pedicabs etc. if you want a good nights sleep bring earplugs. No elevator so you have to get your luggage up steep and narrow staircase. You have to request fresh towels. The bed and sofa bed are hard as a rock. If you want a good central location and that’s all you care about this is a good place.
- Xi (9/5): Better than I expected especially before coming I read a lot of previous reviews shared not so great experience. We were - At the heart of China town, walking distance to all major tourist destinations. Hygiene could be better
- Jakub (10/5): - Unterkunft exzellent
- Rebecca (8/5): Spotless, fantastic location, great view. - Spotless Stairs were excessive with large amounts of luggage
- Bryce (8/5): Very good -
- Eric (10/5): - We found the perfect apartment for our London stay! Inside the apartment was very comfortable, and the kitchen was adequate for what we needed. We were there from Monday-Thursday, and we had no problems with street noise at all. We had the perfect window on the world! As soon as you open the front door from the apartment building, you're instantly in the middle of London, and we were able to easily walk around the area. Perfect location if you're hoping to see some West End shows (we saw 3!). Very close to both the Leicester and Piccadilly underground stations, and the little market below can hold luggage if you arrive early or are leaving past checkout, which was very convenient. Would definitely recommend for anyone looking to stay close both historical and cultural sites in London.
- William (8/5): Very good -
- Lynda (10/5): The Perfect Place to Stay - The apartment was very clean and was a very nice accommodation for me and my two kids (one teen and one adult). Our apartment was on the top floor on the corner with a balcony that opened up to the lively West End district. We loved the location. It was right near Chinatown and several theaters. Great energy and fun vibes, near many shops. Can't think of anything we didn't like, except that we didn't get to stay in London longer.
- Maria (7/5): Very good location. General ok stay, ha room for improvement. - The location! Easy to find, very accessible to transport, restaurants etc. Can be noisy 2 rolls for tissue paper for 4 person for 3 nights not enough. No blankets provided for the sofabed. 10 am check out is too early. Ad-ons for luggge storage
- Kine (9/5): Superb - Perfect location!
- Germaine (7/5): Pleasant apartment stay - Location is very convenient. Opposite Les Miserables and near to Picadilly and many train stations eg Tottenham Court Road. Many eateries, very lively scene late into the night. A lot of human traffic around. Can walk to Phantom/ Frozen/ Harry Potter musicals. A little further from the Hamilton musical (45min walk). A lot of bars and restaurant that open till late. Very exciting vibe. Near Picadilly Waterstones bookshop that opens till 8pm on some days. Near Lego shop and M&Ms too. Can walk 10 to15 min to Oxford Street Shopping district too from Deans Street. A lot of London cabs driving along the road if you need transport too. Nice little kitchenette. Working oven and utensils. M&S food and Saintsbury round the corner to get food to cook if you want to. Double windows, so cannot hear the noise from the main road if the windows are shut. Hot water works well. Good water pressure. Clean apartment overall. 4 storey apartment with no lift, so we had to carry our luggage bags up the narrow staircase. Hence travel light if you are planning to stay in an old apartment in London (and Paris too for that matter) with no lift. Staircase is a little steep too so less suitable for elderly people (or very small children unless you are prepared to carry them up and down). 60 steps to the apartment. Insufficient shower foam and shampoo, we bought from the convenience store downstairs after 2 days. Bed was a little hollow. We heard a guy shouting downstairs in SOHO on the streets (from a robbery) once that entire week. So be careful with personal belongings when outside the apartment. Otherwise when inside the apartment it is pretty safe. Cleaner comes in midweek to inspect the property so do not leave valuables lying around. Dining table was wobbly so we couldn't use it. (We used the coffee table).
- Roberta (8/5): Good stay but couldn’t stay for more than a few nights due to heat and poor shower pressure. - Location was great? Close to everything. Very clean. No air conditioning and windows don’t open. It was 27 degrees and uncomfortably hot in the apartment. Shower pressure was poor. The sofa bed isn’t comfortable but ok if your just staying a couple of nights
- Kevin (8/5): Excellent stay, was perfect for us to go to the theatre, sightseeing and eating out - Perfect location for theatre etc Bit noisy during the night as it is located on a busy street
- Kathleen (4/5): Disappointing -
- Leanne (9/5): Great location, lovely apartment, great view, clean and comfy - Great location and very clean comfy Stairs to property no lift, not owners fault just not easy walking up 3 flights of stairs when we have been walking around London and tired lol Also noisy but again it’s because of the location.
- Louise (1/5): Location was good. - Location We were extremely disappointed with the apmt. It was filthy, blood stained mattress, duvet and stained pillows was disgusting. The apmt is in dire need of a makeover and deep cleaned. Holes in walls, tiles loose in en-suite and bathroom. Poor water pressure in shower. The glade airfresheners only mask the foul drain smells. Also, It was a very noisy apmt due to street noise and lack of double glazing, even with the free standing fans it was hot and unbearable day and night. We will be noting our experience on [link removed]for future visitors. The location was the only positive.
- Joni (8/5): Beware if you like comfortable furnishings - The location was right smack dab in the center of activity which made seeing the sites easy, close to the tube, and plenty of dining options nearby The furniture is in dire need of replacing. The master bed is caved in, the sofa bed was atrocious! Had to pull the mattress off the sofa and place it on the floor. The easy chairs in the living room cushions sunk to the framework when you’d sit down. The dining table chairs were the only ones that were semi comfortable out of all the superior apartment furnishings. Please do an upgrade of furnishings… with the nightly prices charged, this should never be an issue. The freezer needs to be defrosted also.
- Pornchai (5/5): Passable - Good location easy to go to any place and many restaurant Noise all night so loudly. From drunker and ambulance and we stay 6 night but we have problem about boiler 2 time water it so cool . This room on second floor no lift and narrow step if u have big luggage and heavy it"s a problem.
- Kuong (10/5): Will definitely use again for my next visit. - Location, location, location, easy access and good facilities. Not much to dislike. Can be noisy however this is expected due to flat being a in fantastic bustling location. Some creaky/wobbly floor tiles in bathroom but perfectly functional.
- Julie (9/5): Great location - Great location No lift access
- Hiba (10/5): Exceptional - The location, There is no lift for the second floor
- Jonathan (8/5): Had a great stay! Perfect central London location - within walking distance to many attractions! - Fantastic location - easy to find and access property. Great for a family short stay. Good sized bathroom. Would definitely consider using again! thanks. Comfy seating limited to sofabed so ideally the living room could be improved by adding more soft seating where possible.
- Peter (7/5): Great location! - The location was great. Loved being centrally located to lots of restaurants and shops. Close to China town which was another bonus perk. Good size apartment for the price. It has two bathrooms. The beds were uncomfortable but overall it was fine.
- Ignas (6/5): Never again - Just that it was in a good location Very uncomfortable beds. Very. Very used pillows. Dust under the sofa. No soind proofing, felt like sleeping in the bus stop.
- Douglas (9/5): Superb - Location Location Location
- Wojciech (7/5): Good -
- Joe (10/5): The staff and customer services was amazing, really helpful and kind, answered the phone straight away every time and al - Great location
- Alex (2/5): Disappointing - The central location and check in Apartment 4. There was a lack of important information provided by home.ly. Specifically the fact that there is no elevator. It's a very hard climb to the top floor via 8 flights of narrow steep stairs. There was a high deposit charge and some fixtures and fittings were shabby or not functioning properly. The smell of sewage in one of the bedrooms was awful. Poor water pressure. I wouldn't recommend staying here.
- Kim (10/5): Great apartment and location but problem gaining entry - Great location and clean modern apartment Entry is by passcode which did not work. Was stuck outside the apartment unable to get in for over an hour. Was eventually given a new pass code to gain entry.
- Ahmed (9/5): Good location of living for vacation - Location is perfect for the value of money , Stairs , noise form outside ,
- Otis (10/5): - Logement très bien placé et facile d’accès. Propre et bien équipé. Manque juste de quelques petites choses comme par exemple une éponge ou de papier toilette. Point d’attention également sur les tabourets, l’un d’eux ne baisse et ne monte plus. Sinon mise à part ça, le cadre de l’appartement est idéal et l’emplacement difficilement mieux… Je recommande totalement
- Filipina (9/5): it was lovely except for the stairs - I like everything about the property and the location. The only problem it was not mentioned there’s no lift and the property was located on 3rd floor. Carrying a heavy suitcase and a bad knee was so difficult.
- Kerry (10/5): Would love to stay again. - The property was amazing, extremely spacious, with everything you could possibly need and in a great central location. Everyone in our group was very impressed and exceeded our expectations. Nothing
- Leticia (10/5): Exceptional -
- Nathan (6/5): Great location and apartment just let down by some small things. - Location is fantastic, Awful smell of sewage coming from the the main bedroom acess panel, me and my partner had to sleep on the sofa bed it was that bad. When we arrived at the apartment at 5pm the cleaner was still using the apartment to empty waste water from cleaning the stairs after we arrived. No lighting on the level of the apartment as the lamps have failed on the stairs.
- Hilde (10/5): Highly recommended. - Great location. Very quiet despite the very central location. Nice and modern baths and interior. Should have been hooks/pegs for jackets in the entrance.
- Aiping (9/5): Superb -
- Chiara (8/5): Very good - location not very confortable for 6 people
- Liudmyla (4/5): Disappointing - City center It wasn’t cleaned for ages. Kitchen and bathroom have never seen a proper cleaning. No shampoo, no washing gel for that price. Too much of noise from outside
- Kyung (3/5): Poor - Location Not clean at all.
- Rachael (8/5): Just what we needed for a short stay in London. - the location was perfect, the flat was clean, warm and quieter than you would expect being so close to a main road. Modern, bright, felt safe. The bed was slightly hard and the pillows a little thin. The bedding for the sofa bed was little tired. The shower head fixture in the ensuite is split and could break away soon.
- Assane (8/5): Very good -
- Ioannis (9/5): Superb -
- Anonymous (8/5): Wonderful apartment for a family of 6 - def would recommend and return. - Location! Close to transport. Easily fit 2 adults & 4 kids. Washing machine!!!! And also the wifi/tv. Dbl glazing was so effective! The spot was wonderful for shows food people watching from balcony. It was quiet given how central it was. Main toilet did not flush. I had read a review about this problem previously & just assumed it had been fixed. In our 6 day stay I didn’t bother mentioning it. We simply used ensuite. There are alot of stairs but this is mentioned. Just take it slowly. A decent cloth under the sink would have been handy - also couldn’t find the sink plug!
- Alok (10/5): Great place to stay - Location was super . Everything was good about the property . Family of 4 with 2 big kids little uncomfortable. Younger kids sofa bed is good . Highly recommended. Great location and clean. In city centre so noisy till late.
- Kelley (10/5): Made our new year - This apt was amazing great location great host so easy to check in little touches like tea and coffee etc spotless and well maintained great space
- Pierre (7/5): Magical London. The property was a truly English little gem in the heart of the city. - Location and cleanliness Four flights of steps, no lift.
- Angela (7/5): Good - Amazing location. Bathrooms and kitchen very new and clean. Comfortable and roomy for London. 77 steps to get to 4th floor flat. Sofa and chairs a bit stained and grubby.
- May (8/5): Very good - Best Location, clean, & good customer service No lift with narrow and steep stairs, all the way up to 4th floor.
- Debbie (9/5): Fantastic apartment option in the heart of central London, lives up to what’s advertised, happy to recommend - Fantastic location in walking distance of most central London attractions and transport options. A treat to have a whole apartment, well presented, with friendly communication throughout the booking process - and the little welcome box of goodies on the bench was appreciated. No real negatives - just worth mentioning the apartment was up 4 flights of fairly steep stairs, and a last minute significant security bond was required, which may catch some people out.
- Fang (8/5): Everything was good - The location is close to city and Chinatown. There’s no lift, only accessible by stairs
- Maria (10/5): Exceptional - Super location! Super staff! Replying with no delays. Super clean! Super facilities!
- Babita (7/5): Good -
- Kevin (7/5): Good - They sent us the wrong door code and we had to wait for someone to message us back to get the correct code. The Crib we requested was not set up and someone had to come back to deliver it.
- Geraldine (1/5): No Sleep and Unpleasant Host - The apartment is renovated and clean. DO NOT STAY HERE! The beds were right side down we realized at 3 am when couldn't sleep and flipped over and still the same springs in the middle of the back. THERE IS NO SOFA BED. This is just a lie unless you consider sleeping on towel on springs a bed: my daughter slept on small size couch rather than this. You need windows open and there is no central cooling so prepare because the noise and honking ALL NIGHT won't let you sleep on the floor (because beds aren't suitable for humans). THERE WAS NO SOAP on the property or KITCHEN paper. I told the host and the reply was: they are into sustainability. So prepare to share a dish towel with your companions when you eat! Ridiculous. Did they show up to fix problems of no soap or no paper? Of course not! They said there was no problem. Add the slowest WIFI ever and no place to open the suitcase (very narrow) and you get the picture. OH, ALSO the toilets are so hard to flush that we thought they were broken. Alas, no, they were just impossible to function.
- Paulina (8/5): Perfect location for a busy weekend - This small apartment has a perfect location for a short stay in London when you use the place just to sleep. Codes used at the entrance are an easy way to access the location without additional stress. To finalise the booking and prepare for the check in you need to register on the other website and that initial exchange was cumbersome. The facilities are in the fair condition but the sofa-bed is near impossible to sleep on (can't imagine it for 2 people). The water pressure in the shower was very low.
- Kevin (10/5): A fantastic stay in central London, offering convenience and proximity to major attractions. - I enjoyed the property due to its central location in London, providing convenient access to key attractions and amenities. The property is on the 4th floor with no lift, so it could be hard for some people when trying to lift travel bags or have walking issues.
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