Wilby Central Serviced Apartments
Location: 15 Queen St, Singapore, 188537, Singapore, SG
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities and More
Enjoy a sauna and fitness center along with free wireless internet. Indulge in luxury at the business center and unwind at the picnic area.
Convenience and Comfort
Stay in one of the 138 air-conditioned rooms with kitchenettes and LCD TVs. Benefit from free Wi-Fi, safes, and complimentary local calls.
Centrally Located
With Bugis Street and Singapore Management University just steps away, immerse yourself in the heart of Singapore's vibrant culture.
For a central and luxurious stay in Singapore, book your room at Wilby Central Serviced Apartments now!
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 24 hours prior to arrival to make arrangements. Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Picnic area
- Steam room
- Fitness facilities
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Self parking (surcharge)
- Banquet hall
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Superior Studio (Apartment)
1 King Bed
275-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, free local calls, and safe; cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Bathroom emergency pull cord
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free Local calls
- Separate sitting area
- Free WiFi
- Pillow menu
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Freezer
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Premier Apartment
1 King Bed
416-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, free local calls, and safe; cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Bathroom emergency pull cord
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free Local calls
- Separate sitting area
- Free WiFi
- Pillow menu
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Freezer
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Deluxe Apartment
1 King Bed
320 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, free local calls, and safe; cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Bathroom emergency pull cord
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free Local calls
- Separate sitting area
- Free WiFi
- Pillow menu
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Freezer
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Studio Deluxe Apartment with City Views
1 King Bed
320-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Washer/dryer, free local calls, and safe; cribs (free) available on request
Comfort - Air conditioning, heating, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Bathroom emergency pull cord
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free Local calls
- Separate sitting area
- Free WiFi
- Pillow menu
- Weekly housekeeping provided
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Freezer
- Bathroom emergency pull cord
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Lawrence (9/5): -
- Ian (9/5): -
- Samuel (8/5): -
- Sean (9/5): It was overall a great experience, loved the place and the hospitality of the people. - Staff was excellent, great service Wife got food poisoning from breakfast on last day
- Jaime (10/5): - Todo Nada
- Theresa (9/5): Recommend 😁 - Quite area, close to MRT, shops and dining. There was no complimentary tea, coffee etc in the room which would have been nice when we arrived so that we didn't have to go out looking for it straight away. Also, some tourist information, brochures would have been helpful.
- Soheil (10/5): -
- Shirley (8/5): Another wonderful stay! - This is our 2nd stay at Wilby Central. Location was great and convenient for food, shopping and close to a few MRT stations. The small complimentary breakfast provided from Monday to Friday was good and sufficient. Special thanks to Serene, the resident manager, Iskander, Thaya, See Lan, Sarojini and the breakfast team were wonderful. Thankyou to everyone. Hope to see you again!
- Janice (7/5): Overall great! - Location was amazing, centre of everything and a couple of minutes from a couple of mrt lines. Room was a good size, clean, nice and bright with a good view. All the staff were so friendly, a credit to the company! Facilities in the room were quite dated but all worked OK. Mattress was a bit saggy and we had buy pillows because the pillows provided were HUGE! Biggest issue was the air-conditioning which smelled of mold and damp. We had to switch it off a lot due to this and only use when we were too hot.
- Anna (9/5): Great stay - Staff, working spaces, location -
- Catharine (9/5): -
- Peretz (10/5): דירה נעימה במיקום מעולה. צוות נהדר. שווה את המחיר. - הדירה משוכללת להפליא. במקלחת ניתן להפעיל מייבש כביסה לבגדם המכובסים שניתלים מעל האמבטיה. נציגי המלון היו אדיבים וסייעו ברצון לכל בקשה. יש ארוחת בוקא קלה שכלולה במחיר וכמה חטיפים על השולחן כקבלת פנים. יש אפילו מטריות (בסינגפור הגשם יורד לעיתים קרובות) לכל מי שמתכנן לבשל בדירה יש להצטייד בתבלינים כי אין במקום. מעט כלי מטבח.
- 晓东 (4/5): - 位置不错，设施齐全 该订单于2月13日就退房并现场完成查房确认。但，办理入住时预付的500新币押金，时至今日还没有归还。这，应该不是新加坡的工作效率和管理水平吧？
- Barbara (10/5): -
- HELENA (10/5): Excelente localização e conforto para estadias longas. - O apartamento é como nas fotos e a cozinha é bem equipada. Os funcionários são todos muito gentis. E a manutenção me pareceu muito eficiente.
- Hoe Kiat (6/5): - location The air in the room is damp.
- Stephen (6/5): What could of and should of been a 8.8 out of ten stay was only 6.8. - Location and size of room was very good. Washing machine and dryer a plus. Our booking included breakfast for 6 days but breakfast was only provided 1 day. It was a serviced apartment, yet only serviced once and we had to chase them to do it. The price on booking .com was $100 cheaper than what was charged. The bed though large was old and mattress hard. The pillows also were hard.
- Michael (9/5): Home stay - Property is near to 2 train system to get to other part of Singapore NS
- Louise (10/5): Singapore trip - Location close to Bugis and Bras Besah. Staff were friendly and helpful. Great amenities - free breakfast, sauna, steam room, gym. Close to shopping mall and dining option. Room wad clean and spacious. Pillow and bit hard.
- Raissa (10/5): - Очень удобные апартаменты с отличным расположением. Рядом 3 станции метро, что позволяет не пользоваться такси. Кухня полностью укомплектована, можно готовить или разогревать готовую еду. Также есть комплиментарные завтраки (кроме субботы и воскресенья). Стиральная машина в номере и умная ванная комната дают возможность выстирать и высушить бельё в течение нескольких часов. Также имеется неплохой тренажерный зал.
- Andrew (9/5): -
- Santha (10/5): Enjoyed our stay . - Great location. Well maintained and clean. Nice staff and love the washing/ dryer facilities for laundry. Breakfast was a nice bonus. MRT was so handy and plenty of food options nearby. Handy being so close to Bugis for souvenirs. Had a great stay. Everything was good.
- Antti (10/5): Loistava - Erinomainen -
- i wen (9/5): 住宿地點離3個地鐵站都很近，用走的到各個景點也不遠，早餐雖然簡單每天都有變化味道很不錯。 - 房間寬大舒適 沒有
- Jennifer (10/5): - Everything, especially all the staff NA
- Leonardo Rangel (8/5): -
- Edward (8/5): Of the serviced apartments I have stayed in Singapore these were the best and reasonably priced too. - Good facilities, clean, modern and good location.
- Thomas (10/5): -
- Mohammad (10/5): -
- Sophy (10/5): -
- Danzil (9/5): - Location was excellent. Reception is very helpful and friendly Nothing
- Paul Frank (10/5): - The Views.
- Ian (8/5): Great Central Singapore location, MRT next door - Excellent location for central Singapore Lack of breakfast choice, very basic - but still OK
- Rajiv (7/5): A functional and efficient serviced apartment, perhaps better for business travellers. - Pros: fantastic location, 3/4 MRT stations in close proximity, major tourist spots within walking distance, well appointed & comfortable apartment, new decor and appliances, everything in the apartment works well, quiet neighbourhood. Cons: housekeeping thrice a week only and not available on public holidays, sparse and cold breakfast, no restaurant or other major facilities in the building, lobby non-existent, staff is transactional and reactive, lacks the vibrancy and buzz of a good hotel.
- Beatrice (8/5): - Location, cleanliness, well laid out apartment There was some construction during my stay in the building and hence some drilling noise during the day
- hubert (9/5): - Emplacement statégique par rapport au transports en commun, chambre spatieuse et propre, personnel charmant, petit déjeuné disponible les jours de semaine, machine a café accessible en permanence. Bugis + accessible en 5 minutes. Food court local juste en face à 50 metres. Il faut laisser une caution, j'aurais aimé le savoir avant. Contrairement à ce qui est écrit sur Booking, Il n'y a pas de navettes aeroport gratuite.
- Lynn (10/5): The staff were amazing, so friendly and helpful, Pavitra, Thailand, LikeXiang and Khee Kiow welcomed us for breakfast ev - Great location and facilities N/a
- Chin Thai (10/5): -
- Oleg (9/5): -
- Geoffrey (10/5): Sightseeing in Singapore. - Central to trains, buses, restaurants, shopping centres and the vast number of tourist venues to available in Singapore. Breakfast supplied in the price was good and varied daily. Nothing
- terry (10/5): A fantastic break with friends in a great location. - The location is really good very close to the MRT and an easy walk to excellent restaurants and Cafe. We really enjoyed our stay and this will be our first choice when returning to Singapore. All good
- Hanaa (9/5): -
- Shirley (10/5): Will be returning... - All staff were very helpful and friendly, they made our stay extra special. Location was excellent, close to Bugis, City Hall, Bencoolen and a few MRT stations are within walking distance. Restaurants were everywhere. Special thanks to Thilan and the breakfast teams. Thaya and Iskander with their concierge team were also very helpful. We are looking forward to returning for our next stay there. A deposit of S$500 on credit card would be easier than having to pay cash as this will mean that visitors have to have an extra S$500 which they will get back at the end of their holiday when they could have spend it during their holiday.
- Jennifer (10/5): - Friendly and helpful staff, great location NA
- Paula (9/5): -
- colleen (10/5): Could not find a better located apartment at - Excellent location, amazing service staff in lounge and room cleaning staff were exceptional. Rooms a little small for our liking, but no cause for complaint
- David (10/5): -
- Robert (9/5): -
- Bastian (9/5): - Super angebunden an mehrere MRT und Bus Stationen. Personal super freundlich.
- Yana (9/5): Will def come back again! - Really great location! Staff has been super helpful and very friendly! Very clean and comfortable. We didn’t get the chance to actually have breakfast because it ended at 8:30am so could have been a bit later ;)
- Barry (9/5): A very happy and comfortable stay - We liked the location. It was in a quiet street with several churches and close to two metro stations. Plenty of restaurants are nearby and a brief walk to Bugis street market offered many more food and general market stores. We found the Apartment staff to be very helpful, always smiling and cheerfully responding to any concerns we had. A minor problem was the time of breakfast. Designed more for students and business people it was early for tourists. The Apartment was very clean and had had a recent renovation which kept the shower over the bath which could pose a difficulty for the elderly
- Angie (10/5): - Excellent
- Sharill (10/5): -
- bowen (10/5): -
- Zoran (10/5): Cool cool cool - Great place, everything was neat and clean, staff was great, room was great, everythjng was great overall.
- Francis (8/5): -
- angelica (10/5): Soggiorno piacevole al Wilby - L'appartamento è piccolo ma dotato di tutti i comfort ed è sempre molto pulito. È in una posizione ottimale per visitare la città sia a piedi che con i mezzi pubblici, avendo vicino sia la fermata del bus che della MRT. Lo staff è sempre disponibile e gentile. La colazione è buona.
- Jan (10/5): Great location and a warm welcome to Singapore - The apartment was centrally located between Bugis MRT station from the airport and Bras Basah which links you to pretty much everywhere else. The apartment had spectacular views across Singapore Flyer. Breakfast was supplied and had a great mix of food. The staff were like old friends by the time we left. There was an induction cooktop and a microwave if you wanted to self cater. We did that a couple of times when we had walked ourselves to exhaustion. The fridge was large and had a very efficient freezer. The washing machine was very welcome to clean up. There was a drying system which we didn’t need to use. Everything dries very quickly particularly when the very efficient air conditioning was on. When we booked we were not advised that there was a $500 bond that needed to be put on a credit card.
- Pinsons (9/5): - Appartement spacieux, confortable et très bien équipé. J'étais au 18e étage avec une vue sympa. L'équipe est très souriante. La kitchenette et le lave linge sont un plus. Je recommande. Choix du petit déjeuner un peu juste et pas disponible le week-end. Heureusement qu'il y a la kitchenette.
- Vanessa (8/5): Really enjoyed my stay and would definitely stay there again - Very conveniently located. Friendly staff. Slightly chaotic at check out. No lock up luggage storage. I think a ticketed system for your luggage pieces would be a great idea.
- Jinny (10/5): Love it - We had a really comfy stay at Wilby Central! The accommodation was well-equipped but in excellent condition. It was the little touches not often found in other places that made us feel welcomed and gave it that homey vibe. One such example, the shoe rack in the cupboard - to be able to have our shoes neatly tucked away and out of sight…no more eye sore after a tiring day out! Plus, everything was spotless—the fridge, microwave, and kettle were all clean and free of stains. Most of the staff were friendly and eager to help, always making sure we had a comfortable stay. Their warm smiles and respectful greetings were a delight, with a special shout-out to Sukuma and Shanti, and of course, Iskandar, whom we met on our checkout day. Our housekeeper, Nurul, was fantastic—courteous and thorough in keeping our room in great shape. She even noticed we had used up all the hangers and added more without us even asking! This level of attention to detail across the board really shows that the management is thoughtful and committed to providing great service. As frequent travelers to Singapore, we might have just found our go-to place! Would be nice to have a bar/pub 🙂
- Onodera (8/5): -
- Lauren (9/5): - The location, close to everything. The staff were lovely and welcoming. The room was comfortable and well appointed Nothing
- Scott (10/5): Exceptional -
- Shohell (3/5): Braekfast, cleaning was very bad - The location is great. Breakfast was not good. Only a few menus are available in breakfast. No breakfast available on Saturday & Sunday. They clean the room only 3 days a week. First day, they are giving few complimentary, but after that they are not providing any complimentary even if you stay 2-3 weeks.
- Ashbiztraveller (9/5): Great stay and super staff. - Spacious and well appointed room for our 9 night stay. Very friendly and helpful staff. Special mention to the Manager Serene and the front office and housekeeping staff, Thana, Prakash, Logan, Thiru, Shanti and Pavithra. Nothing was too much trouble for them. We had a couple of issues with the air-conditioning and it was fixed promptly. Will definitely stay at Wilby Central again. Unable to lock the room door from the inside.
- Jennifer (10/5): Nice stay at Wilby - This is my second time staying with Wilby, and the whole team took good care of me. All staff are super friendly and helpful :) Short walk to supermarkets, shopping malls, bus and tube stations. N/A
- David (10/5): Exceptional - Welcoming staff (even at 2am, when we arrived). Lovely room, clean, comfortable, well appointed, excellent kitchen, spacious, good wifi, washing machine (and the bathroom doubled as a dryer), quiet, close to 3 MRT lines. Easily the best place we've stayed in Singapore. Leaving.
- Garry (10/5): Excellent serviced apartment in a great central location. - Excellent serviced apartment in a great central location. Our Studio apartment was very comfortable including a kitchenette and washing machine Easy access to cafes, transport and close to major sightseeing locations such as Marina Bay. Staff friendly and very helpful. We returned for our second stay here, as this was perfect for us the first time we stayed. Nil.
- Nixon (8/5): Very good -
- Michael (10/5): Staying at Wilby Central is like coming back to own home. - The property was located closed to public transport & shopping malls. The staffs were extremely great & friendly , special mention to Serene Teo ( Resident Manager) & Thaya ( Chief Conceige ) who was very accommodating & made our stay at Wilby Central like coming back to our own home. Will definitely be staying here again on our next trip. Can’t think of anything to fault it.
- ROBERT (10/5): - Great. Rm. Everything. Clean
- Verified traveler (4/5): Nice hotel, but… - The hotel itself was nice and I would have recommended it, but according to the website the deposit should have been returned within 14 days. When I asked, it was 60 days. It's been a month now and I still haven't received my money back (500SGD), so I can't recommend this hotel, very slow operation.
- Susan (10/5): This apart-hotel is a gem, and to be highly recommended! - Wilby Central is well located, walking distance to many of Singapore’s tourist destinations. The building is well managed and the staff are very helpful. The breakfast lounge is available on week day mornings for a simple breakfast from 6:30 - 8:30 am but the lounge itself remains open all day for self serve coffee or tea. The apartment was clean and bright and well equipped, with room service available 3 times weekly. A short walk away there are many restaurants and shops , and there is easy access to the public transport system if you want to go further afield. I never did learn how to fine tune the aircon myself, and often found it either too cold or too warm, but the front desk did offer to send someone up to re-set it including the direction of the airflow. The in-room control panel is more complicated than it needs to be.
- Nursyazwani (10/5): Perfect stay in such a central location! - Perfect stay! My husband and I were visiting our family back home and we thought a serviced residence would be ideal. And we really lucked out with Wilby!! The staff (reception, security, housekeeping and everyone else) were so so kind and helpful! The location was perfect - it's so close to so many places (food places, malls etc.) and they were so walkable too! Also very close to mrt stations (both circle & green lines). Room was perfect for our stay - we had kitchenette, washer, cute way to dry our clothes, fridge; bed was super comfy! Didnt have any issues & amenities were great (workspace in the lounge, breakfast etc). Definitely felt like a home when we were there. All in all, we'll definitely come back here for our next stay! Thanks so much for such a great stay!!
- Barbara (10/5): Exceptional -
- Audrey (9/5): Comfy, functional, clean environs, cheerful staff, would love to stay longer! - It was like a home away from home, only centrally located with lots of places to visit and experience. The room was just as depicted and more! Nothing
- Douglas WR (6/5): Well kept property but poor communication - This serviced apartment is primarily filled with business travellers. We booked through hotels.com, so our expectations were different than others. This trip was both business and pleasure during. The property was well kept and the apartment had all the amenities needed. The room condition was overall good, but the wallpaper was peeling off and some of the cupboards and drawers had a smell of ant/cockroach spray. The biggest concern is the management and communication at this property. The property did contact me immediately after I booked, but did not mention that a large cash deposit is required. When we checked in, the concierge staff who was responsible for our check-in asked for the cash. They claimed that they cannot do this with credit card. Right after I left my feedback with hotels.com of my check-in experience, they stopped asking for the cash. In addition, I communicated with them after I booked to see if there was any way to access the apartment a few hours early. We booked the apartment for three weeks, so this seemed like a reasonable request. The response was to book an additional night through hotels.com. The concierge staff was not very helpful. There often 3 of them, and if we ever needed anything they always needed to contact someone else. The room check for our checkout also had issues. We booked a time with them based on their availability, but after waiting at the specified time we had to go down to remind them about it.
- Ian (10/5): - Great location, lovely apartment and staff were very helpful and friendly
- Phil (8/5): Very good - Good location near MRT station, good a/c, plenty of space. The breakfast was disappointing and not available on the weekend.
- Jean-michel (10/5): Exceptional - It is good, I do hope they may able to add gruten free menu on their breakfasts.
- Melodee (8/5): Proximal to the center and tourist spots. - Good location and nice apartment room and facilities. Only one card for two guests. Housekeeping doesn’t refill toiletries and even forgot to refill our bath towels. A/C maintenance was done without prior notice and staff tried to enter the apartment while we were getting ready to head out.
- Smita (1/5): Bad -
- Jennifer (9/5): Superb - Great location, very clean, friendly staff Breakfast is a bit basic
- Sheila (8/5): Overall we were happy that we chose to stay at Wilby in comparison to staying in a hotel - Central location, comfortable bed, clean, good selection of tv channels/apps with friendly & helpful staff. The layout in the kitchen area is a bit cramp where it is hard to reach the cupboard where the plates were kept
- Michael (1/5): Would never come back - Comfortable & clean They still haven’t returned my $500 security deposit 60 days after checking in.
- Dan (10/5): - It was great not a huge room but big enough had a nice kitchen with 2 burner stovetop full size fridge an microwave my room had a balcony. Bed was comfortable cleaning was available breakfast was ok 24 hour access to the coffee room.
- Jo (9/5): The location and the staff were excellent - Spacious and clean. The Japanese drying of clothes worked a treat NA
- Jill (10/5): Exceptional - The apartment is clean, comfortable, well equipped and ideally located in the city center. Front desk staff Thiaya gave us a thorough orientation of the apartment and is friendly and helpful.
- Garry (9/5): Wonderful spacious and comfortable serviced apartment in a great central location. - Loved the extra features of our spacious apartment such as kitchen and washing machine. It was very clean, comfortable and quiet. Its central location gave us easy access to many attractions, as well as shops and transport. Staff were friendly and helpful at all times. Was a great apartment for our one week stay. Highly recommended. Nil.
- Monique (9/5): Superb -
- Kate (9/5): Very clean and comfortable with friendly, helpful staff with all the amenities you could want. - Breakfast included Monday to Friday. Staff were lovely and it was very clean but ended up having toast most days as pastries and hot food were not great. Pastries and hot food could have been less oily and fresher.
- Cheng (9/5): Superb -
- Maxim (10/5): Perfect apartment highly recommend! - Huge and very clean apartment with everything that you need. Perfect location 5-10 minutes to 2 different lines of subway (MRT) and close to bus stations. 5 minutes to Bugis shopping mall with food, grocery store Breakfast is very simple and too yearly.
- Nilo (10/5): Exceptional -
- Alex (9/5): Great for couples wanting a bit more space than a regular hotel room - Great location, great view, excellent size, great facilities Slightly expensive but understandable given location
- どん君 (10/5): Quiet, Convenient and Clean - Very good location. Just a minute walk from subway station ! Nothing
- Thamarai (7/5): Good location - Location was great, close to three MRT stations and walking distance to shopping areas like Bugis Junction, Raffles City, Suntec City and tourist locations such as Raffles Hotel and Chijmes. Had to place a deposit of SGD500 in cash (credit card option was available but was advised that it may take up to 4 months to return the amount through card) upon arrival which was returned on the day of departure. This seemed like an uncommon practice and was inconvenient as I usually do not carry that much cash and did not want to wait for credit card refund. There was also a physical stock take of the items in the apartment during check-in and check-out. This can be inconvenient and time consuming depending on the number of staff available. I had to wait for my cash return on the day of my check-out as there was only one front desk staff on duty who had to do all the stock takes for everyone checking out that day. Breakfast was mediocre with mostly processed food and not much variety.
- Iulian (10/5): Great for my 50 th birthday - The room was very clean, confortable and at 10 min walking to the centre city. Many connection to bus and metro. The staff was great, Miss Serene Teo was amazing to us with all our desires. She help us with late check out and to posibility to made an shower for to be prepared for our night flight. The concierge staff was very nice with us. We hope to come back Nothing
- Kira (9/5): very comfortable - - great apartment, much better than my expectations. Quiet, good air conditioning, very clean, spacious. - great location, especially when you have a conference at Suntec - friendly personnel (especially Prakash) The breakfast could have more vegetarian options. I did not manage to turn on the jacuzzi.
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