Monument by Excel Apartments
Location: 49 Monument St, London, England, EC3R 8BU, London, GB
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Luxurious Accommodations
Indulge in a comfortable stay in one of our 9 uniquely designed guestrooms, each equipped with a full kitchen, Select Comfort bed, and premium bedding. Enjoy the convenience of separate sitting areas, 42-inch LCD TVs, and housekeeping service during your stay.
Prime Location
StayInn Monument Street is ideally located in the heart of London, just minutes away from iconic landmarks like Sky Garden, Tower of London, and The Shard. Explore the vibrant neighborhood and immerse yourself in the rich culture and history of the city, with easy access to various attractions and dining options.
Convenient Airport Access
With several airports within a reasonable distance, including London City, Heathrow, and Gatwick, traveling to and from StayInn Monument Street is hassle-free. Enjoy a seamless journey to your luxurious apartment in London.
Book your exquisite stay at StayInn Monument Street and experience the best of London's hospitality.
Important Information
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
Amenities & Facilities
- Wheelchair accessible
- Smoke-free property
Rooms Available
-
Luxury Studio Suite
1 Queen Bed
Individually decorated room
Layout - Dining area and sitting area
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - All-in-one washing machine and dryer, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled heating and air conditioning
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Coffee grinder
- Soap
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Presidential Apartment
2 Queen Beds
Features a private balcony
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - All-in-one washing machine and dryer, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled heating and air conditioning
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Coffee grinder
- Soap
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Apartment
1 Queen Bed
Individually decorated room
Layout - Bedroom, living room, and dining area
Internet - Free WiFi 50+ Mbps
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and a hair dryer
Practical - All-in-one washing machine and dryer, iron/ironing board, and wardrobe or closet
Comfort - Climate-controlled heating and air conditioning
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Coffee grinder
- Soap
- Paper towels
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Nolan (6/5): - Far too much up front faff having to register both occupants, upload passport photos & sign up to leave a security deposit - I won’t bother next time & stick with a hotel.
The apartment itself was fine, wel located for the city, but the mattress is, by a significant margin, the worst I’ve slept on in my entire adult life. You could feel the metal of every spring and anyone moving in the bed is felt by the other partner.
Long story short, it’s a nice apartment. You really need to replace the mattress, and the registration & security deposit process is enough to put me off a short term stay in the future
- Paul (10/5): - Good location for a walk along the River Thames.
- Stephen (8/5): - Overall this was an excellent property to stay in; location was excellent, pub one side of the property and an Indian restaurant the other! Monument tube station just yards away and London Bridge just over the river. Great property inside, spacious lounge diner and comfortable bedroom. The only issue is it is slightly noisy in the morning, with the main road. Other than that this was an excellent place, within easy reach of the West End.
- Ania (10/5): - clean apartment, good location with wifi and air conditioning.
- Gary (8/5): - Apartment itself was excellent. The entrance and hallway were being worked at and going through a building site wasn't a great introduction to your accommodation. Once in the apartment it was great. For what I needed location was excellent
- anthony (8/5): - This property is in a great location
Close to the tube station
And historic location all walkable
- Mark (6/5): Noisy and long winded check in process - Very noisy location and doors were banging as directly outside the lift. Usual apartment setup. Lacks shower gel and shampoo so you would need to bring own which is clearly different to a hotel. Checking in was painful, loads to enter in, even down to if you are having guests. Took ages to get through process and you have to leave 100 deposit. Not simple and if you like a quiet night this is not the place
- Georgie (8/5): Great - Brilliant apartment and wouldn’t hesitate to stay again. The only downside was the heat and the AC didn’t seem to cool the apartment. That being said, sun is rare in the UK so I will definitely be booking again
- Janet (10/5): - The apartment was quite spacious which was great after all the pokey hotels we have stayed in. We could not get the airconditioning working, and thought the bed was a bit hard for us, but other than that, we were very happy with the facilities and cleanliness offered.
- Michael (8/5): - Apartment is very spacious, modern, clean. A bit tricky getting up to it in building and heavy traffic area of London so best for foot-travel versus car.
- Ben (10/5): Check in process needs work - Check-in process was difficult. Was unable to get through to the instructions to the code to enter. Had to call up the hotel and wait outside for 30 minutes before I got through. At regular points during my stay new arrivals would use the apartment buzzers asking for advice on how to check in. Apart from this, enjoyed the stay.
- Nicola (10/5): Excellent location - Great location & excellent communication.
Very friendly and helpful.
- Simon (2/5): - I stay in a lot of hotels but rarely (if ever) leave a review. However I feel compelled to do so for this booking as I ended up staying somewhere else (at additional expense).
The check-in process for this property requires you send a copy of your passport via a website I've never heard of before. I refused to do this and requested that my reservation be cancelled and to receive a refund which was refused/ignored.
Apparently, it is the 'policy' of the property despite the fact that I am a UK citizen and never been asked to upload a a copy of any ID documents before at any other property. The email containing the details of the check-in process was sent to me less than 24 hours before I could cancel and get a refund.
If you wouldn't be happy sending a copy of your ID to a website you've never heard of before for check-in purposes - then this property probably isn't for you either.
- Verified traveler (10/5): Excellent location for old city exploration - Lovely little apartment with all the amenities one could want.
A little noisy but possibly just because I’m used to somewhere so quiet.
Would have helped to have floor or room numbers on the doors off the stairway to make finding the room more obvious.
- Glen (2/5): - Poor service
- Katie (6/5): - Good value for money. Large and clean new studio, great location.
Sadly they don't have Wifi and no lift. I had to go up 4 flights of stairs!
- paula (10/5): Fabulous - Great apartment and great location
- Angela (6/5): - No lobby. Just an apartment complex that you is hard to find and you need a code to access. Not easily accessible to contact someone for help. There was construction right in front of the room that we weren’t aware would be happening and weren’t notified prior to the loud noises and bangs. The elevator was out of order we had to drag our luggage up
- Zbigniew (10/5): - Great place
- karine (10/5): - Service at check in was perfect. Quick and helpfull. Great large appartment great location. Overall greatvstay. Just no wifi....
- Judith (6/5): - Water wouldn't drain in the ensuite sink, we had to remove a large wad of hair (not ours) to get the water to drain. The air conditioner leaked water which pooled around the toilet.
No WIFI. Would not recommend if you are arriving earlier then check-in or need to store luggage later then check-out as there is no facilities to do so (unless you pay)
- John (10/5): - Nice size property, located near to the Underground.
- Subi (10/5): Great spacious apartment in convenient spot - Stayed for 5nights. Very convenient location. No wifi so working holiday won’t work in this place. This is already conveyed in the booking but easily overlooked.
- Graham (8/5): - Great location well equipped studio bit lack of WiFi means not a viable work option if you are planning to work and do kit have mobile data to link to
Also a concern were the tramps that congregate on the steps by the entrance
- Gary (10/5): Great find - Place was easy to find, clean and very convenient
- Suzanne (6/5): Good location, needs some TLC - Great location for my office, but flat a little tired.
- Andy (6/5): - Spacious and clean apartment but very disappointed that there is no WiFi available
- Stuart (2/5): Misleading information - Misleading information on booking information.
- K (4/5): Amazing view, cleanliness a let down - We ignored the negative views and booked this property due to it having a balcony, fantastic views and the space we wanted.
The checks following booking and the paying of deposit was annoying but we knew about it before we booked so can’t complain.
The good
Size of the property
The size of the balcony
Amazing view of the shard
The bad
Cleanliness
Dust and spiders webs and dead flys
Blood on the bath towel
Someone’s toe nail in the en suite
Bottle tops and other rubbish on the balcony
Stains on the sofas, rugs
The property clearly had not been cleaned before we arrived.
When we used the hairdryer it blew up and smoke was coming out of it
Issues happen and it’s how they are dealt with that make or break this. Unfortunately the property owners did not care. We were not given an apology or any attempt to provide cleaning or a replacement hairdryer. No acknowledgement of the issues or responsibility.
Only holding to their strict cancellation policy.
- Raul (6/5): Great location bad isolation - Lorries passing by wake you up at 5am
- Babar (10/5): Great upmarket hotel - Well located hotel with superb amenities. Warm and welcoming staff.
- Lee (10/5): - ITS WAS CLOSE TO MOST OF THE ATTRACTIONS
Photos