APA Hotel Ueno Ekimae

Location: Taito-ku Higashi Ueno 2-18-7, Tokyo, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Public Bath
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Secured parking
• Garage
• Bulk dispenser for toiletries

Rooms Available

• Standard Single Room - Non-Smoking

  The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle and yukata. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Standard Double Room - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, an electric kettle and yukata. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room - Non Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, an electric kettle, yukata and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Alexandre (10/5): -
• Sandra (9/5): Ótima opção em Tokyo - Excelente localização A vista do quarto era para uma parede
• Jit Sheng (7/5): Clean and convenient location, but weird layout and bathroom - Location: Reasonably near to both JR Ueno station and Keisei Ueno station. Requires all of 10 minutes walking, 15 minutes if you have lots of luggage. The path to Keisei Ueno is entirely flat, while the path from JR Ueno requires some overbridges but with elevators. The location itself is almost right next to Ameyoko street market. Plenty of food and shopping available. 9/10 Cleanliness: No complaints. 10/10 Security: You need your room access card to access the lifts. 10/10 Service: The staff are friendly and professional. They can speak English and Mandarin. No complaints. They also offer luggage storage, and can accept baggage deliveries and sending. 10/10 Amenities: The amenities provided are in your rooms. Quality of the amenities is reasonable. 8/10 Laundry: There are 4 self-service washing machines and 4 dryers, and there is a coin changing machine next to the machines. Enough for a property of this size. Room facilities: The layout is otherwise highly optimised for a small room for 2. There are sufficient spaces to hang up clothes, both in the toilet and outside. There is also a universal power socket - not very common in Japan. Wifi: this is one of the rarer hotels that has secured wifi for each room. This improves performance and security tremendously. 10/10 Room layout: I understand that the room size was clearly communicated, but the layout still feels cramped. Depending on where you place your luggages, you cannot get off the bed or out of the room if they are all open. But at least you can stuff your luggages under the bed. While there is a desk, once you sit at the desk you block off that part of the room. 5/10 Toilet: In order to fit a bathtub and shower in the small space available, the tap for the bathtub also serves the sink. Swivel the tap to one side to fill the bathtub, and to the other side to serve the sink. While it is a clever idea, there are compromises that make the tap very difficult to use for washing of hands. The tap comes with an auto-off function for low flow rates - turn it below a certain flow rate, it automatically turns off within 1-2 seconds - but it makes it very hard to wash your hands after using the toilet. Alternatively, if you turn on the tap beyond the auto-off point, the flow rate is very large and makes it hard to wash your hands without flooding the sink or having water splash everywhere. Not ideal for washing hands after using the toilet. 0/10 Value for money: perhaps this is not within the hotel's control, but staying in Ueno is just expensive.
• Anthony (8/5): Hard to beat the price for the amount of comfort! -
• jindasom (8/5): -
• Weena (9/5): - Onsen Breakfast
• Andrea (7/5): - La confianza de un APA, posición, cercanía de los lugares y el personal siempre está preparado para recibir a mucha gente extranjera y hacer cómoda la estadía. Lastimosamente nos tocó en una esquina donde todo se oía de afuera de las habitaciones en especial la puerta de emergencia al parecer. Las cortinas de la habitación estaban sucias pero fue secundario.
• Kazuhiro (9/5): -
• Evelyn (10/5): - The staff were very friendly and helpful. They kept on refilling the stuff in the room. Fresh towels every day even when we did not need them
• Margie (9/5): Apa Ueno Hotel Ekimae is close to everything, train station, restaurants and shops! - The location is perfect, close to ueno train station and to restaurants and shops. Its great that they changed towels and refill toiletries everyday. The room was smaller that what it looked like in the photos. But did not matter, we had a great stay! Would come back again!
• Wallace (9/5): -
• Wen pei (8/5): -
• 윤 (8/5): -
• Naphunnop (9/5): Ok - Ok Ok
• Hsing Chih (8/5): -
• SHU-CHING (9/5): - 有大眾澡堂，位置還算方便 電梯狹小、距離最近的地下鐵出口需要爬樓梯，建議可以直接從JR平面出來，繞到馬路口再過去
• 島 (9/5): 清潔、安全、安心のホテルです。 - 朝食は満足でした、ニ泊しましたので、内容に変化はないですが我々高齢者でも、充分すぎる内容で、満足しています。 受付、カウンターの、かたがたも、優しかったし、親切、思いやり有る対応を頂き感謝してます。また、東京に来る際は、当ホテルで宿泊いたします。ありがとうございました。 大浴場で妻が、外人のかたから２日続けて、お風呂の入り方がわからない、浴衣の使用方がわからないと質問されたそうです。絵やテレビ画像で、入浴の説明を流されたらよいと思います。
• Robo Kralik (10/5): - Nice rooftop hot baths, great location
• Andreas (8/5): -
• Thakdanai (10/5): ระวังหลง เพราะมี APA เยอะมากที่ ueno -
• miki (6/5): - スタッフが親切で感じがよかった 大浴場が清潔で気持ちよかった それは仕方ないと思うが、部屋が狭かった点かな？
• 山本 (7/5): -
• Abetare (3/5): -
• Sergio (9/5): Buena ubicación, cerca a las estación de Ueno - Súper bien la ubicación, la limpieza y el personal. Es lo normal en -Tokio el espacio de las habitaciones pero es algo general de todo Tokio
• Halina R (8/5): - Location was awesome. Close to station and main plaza area and Ueno park. The bathroom soaps and amenities were very good. Very good quality. I did have a language barrier. I was not conversant in Japanese. Made it hard to find out if I could book. Dinner in the breakfast restaurant.......unfortunately not. First time in japan realised how small rooms are in Tokyo. But great location.
• SOONWOO (10/5): -
• 啟華 (8/5): -
• bruce (10/5): -
• Fumihiko (8/5): 上の下 - 清潔感 マットレスの硬さ、自分には合わない。柔らかすぎて首に負担がかかる。
• sebastian (10/5): - Excelente ubicación
• Gayle (10/5): Great room for one person - This hotel was clean and the bed comfortable. I would not want to share the room with anyone else though as it was very small.
• Toru (9/5): - ユニットバスの段差が高くて怖いです。
• NICHAPA (9/5): -
• Aaron (9/5): -
• Katja (9/5): - Lähellä uenon asemaa Huone oli vähän epäsiisti. Verhoissa tahroja, matossa edellisen asukkaan hiuspinni
• Angila (10/5): My stay was very comfortable and a perfect experience. - I loved the location of the hotel. It was very close to the metro. The staff were very attentive and the overall room was perfect. There is a lot provided like a kettle, toothbrush, hairband and other things. I enjoy that they don’t do 24/7 housekeeping but you do have a choice to do daily. I love that they take trash every morning and there’s ice on the second floor Nothing other than the location was a bit far from shibuya and Shinjuku
• Luis Angel (9/5): Superb location and value - Really close to Ueno station and a lot of food options even late at night.
• Chiapei (10/5): -
• JyunYan (8/5): -
• FIRDAUS (9/5): Wonderful. - Near to market and train station. Limited space.
• Fernandez Betancourt (9/5): Excelente hotel y ubicacion, para una habitacionmen Tokio estuvo muy bien. - Es bonito, limpio, completo, buena atencion y ubicacion Es pequeño pero es lo normal en Japon
• Feilan (8/5): -
• Feilan (8/5): -
• Ｓｙｏｕｉｔｉ (6/5): -
• 市村 (6/5): 総合的には満足しています。 - 大浴場があったのがよかったです。 チェックアウトも簡単で、荷物預けるのも簡単でした。 チェックインの時に、なかなか予約を見つけてもらえませんでした。
• SASAKI (8/5): -
• Robert (8/5): Hotel was good and staff helpful with a great location for the trains but wouldn’t have prepaid for breakfast if we had - Convenient location We paid for breakfast but this was very disappointing, not much choice and food was cold, coffee served in plastic beakers from a portable office coffee dispenser. The dining area appeared grubby and had to ask for bread items not put out, ended up having cereal and toast which worked out expensive for what we had paid for breakfast. Disappointing having just stayed at the same hotel chain in Osaka and the breakfast was 100% better.
• VALENTINA ALEJANDRA (7/5): Hotel con buena relación precio/ calidad - El alojamiento está muy bien ubicado, cerca de la estación de metro para moverte en Tokio y cerca de la estación para tomar el tren hacia el aeropuerto. La zona es muy auténtica, las habitaciones son algo pequeñas pero lo típico en Tokio, el personal es amable y dispuesto a ayudar. Las habitaciones son algo pequeñas La cantidad de ascensores a veces se hacía poco para la cantidad de habitaciones
• jessica (8/5): - Emplacement idéal proche de tout. Chambrevpetite mais très fonctionnel et bien équipée. Dommage qu une cloison cachait la fenêtre de notre chambre.
• Yuting (9/5): -
• CHENG CHENG (7/5): - 新鮮,好吃 無
• Aase (9/5): -
• Naftali (8/5): - מקום מרכזי, נוח, קרוב לתחנות מרכזיות. המזרן יחסית רך. חדר נקי, כל יום מביאים מגבות ומוצרי טואלטיקה חדשים. שימו לב שאם אתם קובעים את המלון בזמנים עמוסים ( כמו למשל שבוע הזהב) יכול להיות שתצטרכו להמתין למעליות כמה דקות.
• yen-chu (7/5): -
• germain (8/5): -
• Anna Giulia (9/5): Prima volta a Tokyo - La struttura è in una posizione comoda per raggiungere i punti più strategici di Tokyo (vicino alla Yamanote Line ed alla Ginza Line). La camera è piccolina ma corredata di tutto il necessario e non deve preoccupare perché starete fuori molto tempo. Lo staff è stato davvero gentile e disponibile e ci ha aiutato con la spedizione bagagli verso il prossimo hotel. La colazione non mi ha entusiasmato perché un po’ ripetitiva ma tutto sommato era buona.
• Cinthy (7/5): -
• 鈴木 (3/5): ちょっと残念なホテル - 上野駅から近い。 こちらのホテルは、何回か利用させて頂いてます。 今回は、お部屋のリネンが残念でした。 ベットのシーツがよれよれ感があり、特に上掛けのカバーが肌に当たっている感じが不快でした。幸い匂いがなかったので良かったです。 バスタオルもかなり使いふるした感があって薄くなってる感じでした。 普通のタオルは、うっすら黄色い汚れがありました。そのせいか全体的にお部屋が汚れている風に感じてしまいました。
• Siriporn (8/5): - Location Small room
• Daniel (9/5): Top Lage in Tokyo, typisches APA – kompakt aber effizient - Das APA Hotel Ueno Ekimae erfüllt seinen Zweck zuverlässig. Die Lage in Ueno ist ausgezeichnet – der Bahnhof Ueno direkt vor der Tür, von dort schnelle Verbindungen in alle Teile Tokyos. Asakusa, Akihabara und der Ueno-Park sind in wenigen Minuten erreichbar. Die Zimmer sind – wie bei APA üblich – sehr klein, aber clever eingerichtet und auf das Wesentliche reduziert. Wer japanische Stadthotels kennt, weiß was ihn erwartet. Sauberkeit einwandfrei, alles funktioniert. Das Personal arbeitet professionell und effizient, der Check-in läuft reibungslos. Für Tokyo als Basis ideal – wer viel unterwegs ist und das Zimmer nur zum Schlafen nutzt, trifft hier eine sehr gute Wahl.
• Carlos Roberto (10/5): Muito bem educados - Facilidade e cordialidade dos funcionários Cordialidade
• Engelbert (8/5): -
• NaiiYaii (8/5): - ออนเซนที่นี่ดีมาก หลักจากเที่ยวเหนื่อยเต็มที่ ปวดหลัง เมื่อยขา ได้กลับมาถึงที่พัก แล้วไปแช่ออนเซ็นร้อนๆ โดยเฉพาะอย่างยิ่งบ่อที่อยู่ด้านนอก ทำให้ร่างกายกลับมามีพลังพร้อมลุยในวันต่อไป พื้นพรมห้องค่อนข้างสกปรกและฝุ่นเยอะ เดินเหยียบแรงทำให้มีฝุ่นฟุ้งขึ้นมา คนที่เป็นภูมิแพ้แบบแฟนผมไม่สามารถทนไหว ในวันท้ายๆ ของการเข้าพักมีอาการโพรงจมูกบวมเพราะไซนัสน่าจะเริ่มอักเสบ โชคดีที่มีน้ำเกลือล้างจมูกแบบผงพกติดตัวไปด้วย ช่วยให้พออยู่ได้ในระดับหนึ่ง ผู้ที่เป็นภูมิแพ้ และไซนัสอักเสบ ควรหลีกเลี่ยงการเข้าพัก รร.นี้ และขอเสนอให้ทางโรงแรมมีเครื่องดูดฝุ่นให้ housekeeper เอาไว้ใช้ดูดฝุ่นที่พื้นทุกครั้งที่มีการทำความสะอาดห้องหรือหลังลูกค้า check out และควรมีการซักพรมบ่อยๆ
• Olivier (9/5): -
• Theodora (7/5): Was ok, but wish I could say excellent. Doubt I can recommend to anyone. - Breakfasts had a wide range of choices. Staff in the kitchen were always helpful. There should be an extra toaster as if there are several wanting toast, it was a long wait., I chose not to have toast. First day, I had trouble with my refrigerator so was fortunate to change to another room after a couple hours. I had to pack up quickly to move to the new room. Hopefully, other people never have to experience this. Thought I should have received some compensation in room price or given a free breakfast or something for this inconvenience. See above response.
• German Andres (10/5): -
• Komchit (10/5): Excellent - Location Clean Good service
• Guerville (10/5): -
• Giovanni (8/5): -
• Patricio (10/5): confortable - Ubicación y seguridad Baños primer piso cerrados en la noche
• MAOXIN (8/5): -
• Bhavna (5/5): Tiny rooms and not family friendly - Staff were friendly and location was superb. Rooms were too small and single rooms were on a different floor to the double so our 17yr old had to located on a different floor
• Minh Duc (7/5): - Good location and friendly staff. Room was clean but small
• Justin (8/5): Great overnight stop between long flights to Europe - Great for a transit stop The pillows were lumpy
• John Paul (8/5): - the location is really good. the staff are always helpful. room is small but is expected in Tokyo. it would be nice if they can accomodate overnight storage for luggages most especially if guests will check-in the nwxt day.
• Jirunthanin (9/5): ถือว่าคุ้มค่ากับราคาที่จ่ายไป - ทำเลดีมาก มีออนเซ็น ห้องแคบไปหน่อย
• Supavadee (10/5): -
• DANILO (6/5): - Onsen Pulizia e check-out
• Rungnapha (10/5): - . .
• YUKIKO (8/5): - 大浴場が良かった エレベーターの故障で混雑していた
• YUKIKO (8/5): - 上野駅から近かった エレベーターの故障で混雑していた
• José de Jesús (8/5): muy buena - la ubicacion del hotel el tamaño de las habitaciones, pero por el costo , estan muy bien
• CHEN-LIN (8/5): -
• YuHung (10/5): - 大眾澡堂
• Kuan Yi YEH (9/5): -
• DALIT (8/5): - מיקום מצוין בסמוך לתחנת רכבת ueno עם הקו המהיר לשדה התעוםה נריטה. החדר מאוד קטן אבל יחסית פונקציונלי. המיטה נוחה מאוד. ארוחת בוקר היפנית היתה לנו טעימה. חדר ממש קטן אבל יחסית פונקציונלי.
• PIFEN (8/5): 交通便利 - 澡堂 空間太小了
• Daniel (8/5): - Ubicación La almohada
• CHIKA (10/5): 値段以上の満足です - 温泉最高でした！駐車場もあってとても快適でした 部屋のトイレの使用中、すりガラス越しに丸見えな点がいまいちです
• Xiao Lu (10/5): 不错 - 各方面都还是不错的 大堂没有坐的地方（等人时）
• Chi Fai (7/5): - 位置 房間太細
• KEH-SHYAN (7/5): -
• Hsi Chen (7/5): 因住雙人床～無法要求再多給一條棉被～因爲是中央空調～溫度不可調～連住三天～早餐都沒換過～建議連住客戶～訂一天早餐即可 - 住宿地點好～離上野車站3號出口～走路5分鐘內可到。15F有溫泉可泡～可洗滌旅途的疲憊 連住三天～清潔不落實～被單有污漬～沒換床頭累積ㄧ層灰沒擦～有點失望
• sebastian (10/5): excelente - excelente servicio, muy buena relación calidad-precio y un gran trato y ayuda por parte de su personal
• Yen Jen (7/5): - 非常適應的床 中英日服務人員 早餐非常道地 頂樓的溫泉非常放鬆 機器入住 問題很多
• PINHUNG (10/5): -
• nohara (8/5): -
• CHUN-HSIANG (7/5): 房價貴了一點 - 地點很好 房內空間不足
• Shiu Hei (8/5): - 有浴場 房間細小
• Erin (10/5): -

Photos