Element Dubai Airport
Location: 20c Street, Garhoud, Dubai, 10001, Dubai, AE
Star Rating: 9.2 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in our outdoor pool, 24-hour fitness center, and complimentary shuttle service to the airport at scheduled times.
Dining and Entertainment Options
Savor a delicious meal at the on-site restaurant or grab snacks at the coffee shop. Unwind with a drink at the trendy bar/lounge.
Convenience and Comfort
Relax in our modern guestrooms with flat-screen TVs, rainfall showerheads, and complimentary toiletries. Enjoy a seamless stay with our 24-hour front desk and laundry facilities.
For a memorable stay in Dubai, book a room at Element Dubai Airport today!
Important Information
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Comprehensive recycling policy
- No single-use plastic stirrers
- 24-hour front desk
- Continental breakfast
- Wheelchair accessible
- Elevator
- Free breakfast
- Skydiving nearby
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Free airport transportation - drop-off
- 24-hour fitness facilities
- Free continental breakfast
- Housekeeping on request
- Banquet hall
- LED light bulbs
- Recycling
- Renewable energy source - solar
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Rooftop garden
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Water-efficient showers only
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Suite, 1 Bedroom, Balcony
1 King Bed and 1 Double Sofa Bed
603-sq-foot room, balcony/patio with city views
Layout - Dining area and sitting area
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Separate sitting area
- Separate dining area
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Suite, 1 Double Bed
1 Double Bed
990-sq-foot room with city views
Layout - Dining area and sitting area
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Separate sitting area
- Separate dining area
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Studio, 2 Twin Beds
2 Twin Beds
366-sq-foot room with city views
Layout - Separate sitting area
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Separate sitting area
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
366-sq-foot room with city views
Layout - Separate sitting area
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Iron/ironing board, king sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Wheelchair accessible
- Separate sitting area
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- JonathanT663 (2/5): Worst hotel in dubai - don’t stay here - This is the worst hotel we have stayed in for a long time. In summary: - Filthy dirty common areas and room. - Staff incredibly rude. - Reception unattended. We arrived at 2am in the morning, having booked our room from the night before. The reception was unattended, with just a sign saying to go to the hotel next door to check in. Once we navigated check in which took almost 20 minutes, we then went to the room. I was surprised to see the poor state of the common areas, with dirt all over the carpet, dirty walls, rubbish piled up etc, in what is a relatively new hotel. The room was absolutely disgustingly dirty and the bed partially made (see pic). We went back down to the reception in the hotel next door with our bags. The Egyptian duty manager was incredibly rude, arrogant and above all argumentative. First he argued and then told us we were wrong. Didn’t listen to anything we said. Then he viewed the room and profusely apologised. He told us the hotel was full and only one room available which still needed to be cleaned. He didn’t see it as his issue to solve. Finally he found a room and said it was clean. But then informed us the TV was missing and therefore we needed to wait to have the TV installed. We told him we didn’t care about the TV, but he refused to listen and said we couldn’t use it until the Tv was installed. So we had to wait 25min for this to happen. Overall is was almost 4 am before we settled in a room. Absolute disgrace for a Marriot managed property. We explained we wanted to meet with the cluster GM to explain and discuss our experience the mext morning and asked the duty manager to inform the GM and ask for a time to meet. They agreed but we’ve heard nothing and it’s 3pm. Obviously just want to ignore our complaint. We will never stay here again and would recommend no one else do!
- dhenise0 (10/5): Vacation escaped - The location is accessable everything. I express my gratitude to the entire staff for their hospitality. My room is kept clean by the housekeeping staff. My concern is being promptly addressed by the engineering team. And Joy's breakfast When dining in, the chef and waitress are always friendly.
- Eliza (10/5): - Near airport and easy to access. Staff were super attentive and friendly making our stay enjoyable.
- Marlin (10/5): All was great!! - Everything about the stay was incredible. The employees weee amazing!
- Myra (10/5): - Loved this place, very nice
- triton033 (10/5): Hotels feels brand new. Comfortable overnight stay - Overnight stay Stayed here overnight. Hotel feels brand new. Offers underground and street parking. Wonderful and attentive staff. The gentleman from Tunisia at the front desk was great.
- 829abbas (10/5): A wonderful memorable experience - We were warmly welcomed by Indusara at the Aloft-Marriott reception desk, and his hospitality truly stood out. He was kind, attentive, and went out of his way to make our check-in smooth and pleasant. His customer-friendly attitude made us feel genuinely cared for, and his professionalism was matched by a warm smile that set the tone for our stay. Indusara is a credit to the Marriott brand — thank you for making us feel at home. The hotel itself was spotless, with modern, well-kept rooms that offered great comfort. Breakfast was excellent, with a wide variety and a standout cooking team — especially the chef preparing fresh omelettes, who brought both skill and warmth to the morning experience.
- Giselle (10/5): - The service was top notch, even though we didn’t receive the king bed we reserved, it didn’t matter because we were so tired from the trip. The beds were comfy and the room was clean. The only down side is that we missed the shuttle by a couple minutes and had to wait another hour for the next one. When you are tired and sweaty that was a very long hour wait!
- stevenEskander (2/5): Disappointed – How Can a Reputable Hotel Allow This? - I’m truly shocked that Element Hotel allows a company like De Meridian / DMGC Tourism LLC to operate within its premises. We purchased a travel subscription package from this company during a visit to their setup inside the hotel. Their representatives made several verbal promises — including return tickets to specific countries, 21 nights of hotel stays, a physical membership card within 48 hours, EMI support, and full VIP services. None of these promises were honored. Every attempt to avail the services was met with delay, avoidance, or contradictions. Customer service was appalling, and after weeks of chasing, I was forced to escalate the matter to Dubai Consumer Rights and DET, who instructed them to proceed with a refund. Even more disappointing is that I sent an email to Element Hotel’s management to inform them of this issue — no one even bothered to respond. You are hosting this operation within your hotel. That gives it a sense of trust and legitimacy. But now, many victims are left feeling deceived. It is unacceptable that such unethical and misleading services are being tolerated in a branded hotel like Element. Is the hotel only concerned about making rental income from these vendors — regardless of the damage to guests and residents? I hope this review raises awareness and pushes Element Hotel to take accountability and investigate who they are allowing to operate under their roof.
- Christine (10/5): - Room was comfortable; well equipped with clothes washer/dryer; staff were friendly and attentive to our needs; many healthy options with breakfast
- Yuba (10/5): - N/A
- patrick (8/5): - The receptionist who served me was very professional and friendly. He provided an awesome service.
- Maria Cristina (10/5): - Clean and friendly staff.
- Nitesh (8/5): - good to stay
- Karima (10/5): - Clean, convenient close to the airport. 5 star service by staff in all areas.
- Catherine (8/5): - Great location
- lifeisgoodw7 (10/5): Unexpected Extended Stay - I had an unexpected extended stay at the Element Dubai Airport. The housekeeping staff that I saw and encountered each day was excellent; within a short time they knew how I liked my set up in the room. They were efficient and attention to detail and also very attentive. I would like to credit my comment to Mr Amal and Mr. Vijay. Please extend my compliments to each of them. Also cuddos to the stay at check in the lobby; reception and acknowledge my Ambassador status I look forward to my next stay
- Companion02518247228 (10/5): Good stay - Clean , affordable and nice hotel ARUN HOUSE KEEPING is so good in assisting the rooms and utilities . Also reception very supportive
- Rjdubai24 (8/5): Me and Hubby in Element - Me and my hubby are always glad to there staff especially to Chief Mamta and Myat always help us for our breakfast. They always the best. They always know what we need and very accommodating. With free breakfast daily. We have also good house keeping to untidy our room.
- Arjun (10/5): - Excellent service and very clean.
- Traci (10/5): - Good
- 926angik (10/5): A Taste of Paradise! - I shared a previous review concerning my stay @ the Element by Westin; I wanted to be sure to add a few more comments concerning a few more Element by Westin associates. I would like to give a shout out to the security personnels (James and Rubina) as well as the hotel hostesses (Nada and Martha); These were a few more hotel associates who made our stay complete and one to remember. James and Rubina were always very helpful with information and planning concerning our daily touring agendas, with smiles on their faces, and very friendly and accommodating with the assurance of making sure that we were in good hands and guidance for each touring and daily departure. Nada welcomed us and daily (with a smile) inquired if all was going well with us, and Martha diligently and with a smile (with conversation and laughs) assisted us with our luggage as we were departing and checking out of the hotel. A Huge Thanks To All of The Element by Westin Associates for Their Services!!
- marcfU2421OQ (10/5): I felt welcome - I enjoyed my stay at Element Dubai Airport. Staff is super friendly, room was always attended and clean. Facilities are nice and well maintained. Overall I experienced a welcoming stay and I will certainly come back! Normally I stay in Le Meridien, but Element is a very good alternative, especially for longer stays.
- Abdur (10/5): - It was just great and my family loved it too
- JollyWagoner (10/5): Great stay away from home - We stayed for one night in a suite which was very well appointed.However , the epitome of hospitality was the service provided by all staff in general and 2 in particular, Amul and Pipesh. They made sure we have everything we need. Also the staff across the board were very cooperative and willing to help.
- Claudine (10/5): - Very friendly staff.
- Parthenia (10/5): - Everything about this hotel hotel is great
- OlivierD332 (8/5): Convenient location close to terminal 1 - I frequently book the Element or adjacent Aloft hotel when arriving late. The hotel is a five to ten minutes walk from terminal 1. I always check-in online 24hrs in advance as I did now. My king size bed studio room was confirmed but upon arrival, I was surprised to hear that they were out of king size rooms, so I was offered a 2 queen beds instead. Strange that the room was not blocked for us as I'm a lifetime gold member. When we got to the room, we realised that there were no queen but twin (120cm) beds, just a little bigger than a single bed. My wife and I tried to sleep in one bed, but at every movement, the other woke up. We didn't sleep well. Also, the WiFi was problematic to say the least, very unstable and by moments none at all. The complimentary breakfast is decent. I should have rated 3 stars, but as I always gave 5 stars for both hotels in the past, I gave them the benefit of the doubt. Next time better hopefully.
- Apostoliag87 (10/5): Great studio hotel with the most friendly staff - We stayed one week and all the staff members made sure that we had a wonderful stay! The studio was super spacious with two bathrooms and a huge wardrobe, kitchen and a nice living room area. Amal (hope I spell his name correct) was taking care of our room this whole week, always smiling and helpful! Breakfast was also great, you have all the basics for a good breakfast, and the waiter whose name I forgot, was always so welcoming me. I highly recommend Element Dubai Airport for your next stay in Dubai
- Nixklafe (10/5): - This multi hotel complex involve 04 medium to high quality hotel in one single place, this time I choose the Element airport hotel (an apartments) it look new all inside with high quality, clean and tidy. Also full kitchen set and wash/dryer machine, inside the property you have a mini market with key basic things and believe me I found in this mini market the original Dubai Chocolate brand “Fix” that make my visit fully worth. Need to highlight the excellent work done from Mr Nithish in “Runway restaurant” and also for Miss Myat at element breakfast buffet. Very good quality services and guest management. By short walk you can reach at least 10 high quality restaurant nearby this complex, Chinese, Japanese, Spain, Arabic and American food
- Maria (10/5): - What a lovely place for a quick visit! The bed was so comfortable and the room was very spacious. Staff were super friendly and helpful! This place has a cool young vibe with modern furniture and layout. I highly recommend this hotel anytime
- Voyage30803819557 (10/5): Perfect for long term stays - Had an 8 week stay at Elements hotel near Dubai airport. Great for a longer stay with good clean rooms with fully equipped kitchenette and washing machine and a complimentary breakfast downstairs. The team are amazing and always helpful. Attached to aloft hotel and has a small pool and good gym to use. Close to airport metro stop. Team cleaning the room (Amal and Chalunika) were always so friendly and helpful if anything was needed. Highly recommend for longer term stays and really close to Le Meridian hotel with a large selection of bars and restaurants and also close to century village for food. Will definitely stay here again.
- K6903ANjoanneo (10/5): Warm welcome at the reception and friendly polite staff. Overall a professional team. - House keeping especially Nisani and Zay among others ensured a comfortable and clean room. The breakfast was a warm experience thanks to the young man who was polite and efficient. Clean bedsheets and towels were available throughout. In house dinning was always on time and the food which I had was nice.
- Margot (8/5): - The staff were all extremely helpful and friendly and I appreciated being given access to my room early in the morning. Transport to the city would have been good.
- Ben (2/5): - The facilities were great, but the service was awful. Upon arrival our booking could not be found for a good 15 minutes, despite booking confirmation and ID being provided. When we were given our room number and key we weren't told which direction to go. We took the elevator to the fourth floor, only to find that our room was in fact on the other side of the connecting hotel. This was after the receptionist watched us walk in the wrong direction and didn't correct us. We ordered room service at approximately 8pm, a simple pizza order to feed two adults and two young children. By nearly 9pm it hadn't arrived and the children were ready to sleep. Upon calling reception to check where our order was, they said they would check with this restaurant. At almost 10pm it still hadn't arrived. My wife went down to enquire and was told our order had been forgotten. When it did arrive approximately 2 hours later than ordered (when the kids had already gone to sleep) it was distinctly average. The reception then phoned 10 minutes later to check how it was, waking the kids up. Not ideal when you have an early morning flight to catch. Based on the service received, I would not recommend this hotel.
- desertshaun (10/5): Element Dubai Airport - Very nice stay. Close to the airport and spacious rooms. The housekeeping team of Amal and Ramya also looked after us and made sure we had everything we needed. With its close proximity to the airport and good size rooms for the family we will look to stay here again.
- Siti Shahidah (10/5): - Walking distance to the airport. Convenient vehicle drop-off point.
- Niko (8/5): - Good basic hotel!
- N2315TTmichelled (10/5): Great stay - super friendly staff! - We had a really nice stay at Elements! The housekeeping team, especially Amal and Ramya, were super kind, attentive, and reliable. Our room was always clean, and the whole atmosphere in the hotel was warm and welcoming. The breakfast was really good with lots of options, plus the staff was always friendly and helpful. Would definitely come back!
- ramilynv2025 (10/5): Always, feels like Home - We love staying at Element and always we come back same place. The staffs are amazing, extremely accommodating and helpful. They are all trained well professionally. We would like to extend our appreciation to the housekeeping staffs especially Sandeep. When we come to Element we always ask for Sandeep. He is just excellent. The bed arrangement is topnotch. Room is very clean and neat. Not even a single dust can be seen. Sandeep ensures our room is complete with Amenities and he is very kind, polite and hardworking. It always reflect; a great management leading to great staffs! Kudos to all! Thank you for always keeping us feel home and welcome. ❤️❤️❤️ see you again soon. Best Regards, Mr. Naser Al Marzouqi & Rami Villarojo
- 122hodas (10/5): Satisfied - I was very satisfied with their work performance. They cleaned and organized the room very well. Their attitude was very friendly. They recharged everything properly, and nothing was overlooked. They cleaned the kitchen and bathroom excellently. With such a great team, the hotel always keeps its customers satisfied with its service.
- kainaats2025 (10/5): Hospitable and inviting . Warm and cosy . Love the cosy neighbourhood too .. it’s such a unique and one of it’s kind exp - Mr Sandeep is brilliant at his job .. always doing everything with a smiley face .. had a wonderful time . I love when my room is super neat and tidy . And everything is as per my convenience.. I am liking forward to more such warm and cost stays here .. only love ..thank you so so much
- monaaY4127XN (10/5): Enjoyable place - It was very nice and wonderful stay ,very clean hotel and rooms .I would like to thank Sandeep / Nisani for their great offer to make our room very neat. Location was little far from downtown but it was not big deal for us.Thanks for all the staff.
- 45salinap (10/5): Best Holiday Ever - Sandeep always was friendly and had our room stocked with water bottles and towels. Our beds were always made and for my son's birthday the hotel provided a cake and chocolates for Christmas. We will definitely stay here again on our next trip to Dubai
- Pedro (10/5): - Will most definely stay there again
- Robert (8/5): - Very pleasant place to stay. Super friendly staff and great food. Airport shuttle or getting there from airport is very unclear. I did not understand why you gave no information about shuttles or walk in access from airport.
- Brett (8/5): - Nice place. Room was very nice. Spacious. Modern. Comfortable. Very good breakfast buffet. Staff was friendly and helpful.
- Rahat (10/5): - Property was clean and staff were friendly, bonus points for in room laundry.
- Yonas (10/5): - Customer service
- Hiromi (10/5): - 空港近くのホテルで、空港からのアクセスは良いです。 バルコニー付きのお部屋ならば、バルコニーで喫煙できるのは喫煙者には助かります
- Aicha (10/5): - We hebben een leuk vakantie gehad. Bedankt aan de lieve poetsploeg die Altijd klaar staan om te helpen.
- Maran (10/5): - Excellent service
- Jeba (10/5): Would defo come again - Amazing budget hotel. Everything nice and clean. All our requests attended to with utmost uregency and respect. Breakfast buffet was top.
- Tatiana (10/5): - We had a very comfortable and clean room. The beds were great. The service was very friendly.
- RANDEEP (10/5): - Good location for airport terminal 1 and metro station. Was upgraded to king suite and appreciate the layout. Complete kitchenette with washing machine. But bathroom needs shower screen. Friendly and helpful staff, since I checked in late was given extended check out. Online booking communication need improvement. They didnt provide the shuttle schedule despite couple of requests via Expedia chat.
- Amitkumar (10/5): - Good location. More than We expected
- Henry (6/5): - No shuttle bus from airport to Hotel. I sent message to hotel about the shuttle bus from airport to Hotel, and their answer was not clear, cause me walking around to find shuttle bus during a very bad hot/humid condition.
- Sooryakant (8/5): - Fantastic service. Hnni in breakfast was super helpful
- Maran (10/5): - Excellent
- Mirsad (6/5): - Positive - The space in the rooms was generous and great, even for a family of 5. It was also great to see the kitchenette and laundry machine available in the rooms too. The things that could be better - Unfortunately staff couldn't see the hotel was already paid for via Expedia and asked for it to be paid again, it was quickly resolved however I was charged an additional fee for tax - I'm not sure whether this was included or not in the Expedia payment. The in-house options for food were quite pricey and the floors of the rooms themselves could have been cleaner. Early check out was a bit cumbersome as I'd advised when we checked in that we were leaving early but no one answered the phone for around 3-4 calls and then I had to go to another reception for the check out. We were in a rush to go to the airport with small children, so the process could have been a bit better.
- Miran (10/5): - Surprised how nice it was.
- Robert Derek (10/5): - Great hotel - just what was needed after a long flight that got in very early in the morning. 10 out of 10
- Vishal (10/5): - Close to DXB airport and has a free shuttle service.
- Nosa (10/5): - The staff was the best part of this trip. It was a late-night stopover from an overnight flight. I was checked in promptly and Into a nice clean room .. staff was very very helpful and friendly. Very conveniently located close to the airport loved it all so much … I would be back. :)
- Grethe Befring (10/5): Perfekt beliggenhet ved flyplassen - Perfekt beliggenhet for overnatting ved flyplassen! Kommer man sent eller drar tidlig er det perfekt med eh opphold her! Man får med ferdiglaget frokost om man reiser før frokosten åpner.
- George (10/5): - Brilliant staff and service
- Ajmal (10/5): - Amazing location and service
- Kamaljit (6/5): - Housekeeping could improve, other than that all good
- Pablo (10/5): Recepción - El check in muy lento. Había hecho reservación hace más de un mes y cuando llegó me la cancelaron; no tenía habitación y esperé hasta q me asignaran .
- John (8/5): - The main reason I chose this hotel is that it was listed as having an airport shuttle. In reality, the shuttle only runs from the hotel to the airport and NOT from the airport to the hotel. Also there were no instructions on how to reach the hotel on foot through various bridges and tunnels, even though I had contacted the hotel in advance. Also there was never any indication that we had to checkin at the Aloft Hotel, even though staying at the Element Hotel.
- mu (10/5): - 안락하니 좋았어요
- Tobias (10/5): - Big airy rooms and great helpful staff
- Florence (10/5): - Awesome staff!
- Imran (10/5): - Perfect
- Lisa (2/5): - Staff at first desk was unfriendly and rude
- Lama (10/5): - Great hotel we really enjoy it
- Henrik (8/5): Good overnight stay - Good overnight stay, close to Dubai Airport. Shuttle bus service was a little bit of a dissapointment. Only transfer to the airport, not from and only one time from Dubai Mall back to the Hotel. Information about that was not clear.
- Grant (8/5): - They DO NOT offer a pick up shuttle service from the airport. Finding this out at 6am after a 10 hour flight this was extremely upsetting.
- AYODELE OLUWATOYIN (8/5): - ok
- Filip (8/5): - Siisti hotelli. Iso huone. Aamainen ihan hyvä. Kattoterassin uima-allas kiva.
- Kaveh (8/5): Adequate - Good location close to the airport. Perfect for an overnight layover. The only negative was our bedding wasn’t all that clean. It looked like they didn’t change the sheets and had stains and bread crumbs on it. We didn’t bother telling the staff since we didn’t really stay for the night, but I wasn’t expecting that from Marriott. Overall a nice hotel though with a warm water roof top pool.
- Mohamed (10/5): - De kamers waren schoon en ruim, douchecabine groot. Vriendelijk en behulpzame personeel. Kamers werden netjes schoongemaakt en voorzien van water , koffie en verzorgings producten. Speciale dank aan Srihari en Nisani hiervoor. Op de hoek van de straat leuke tentjes waar je lekker kan eten en drinken. Er is ook een kleine supermarkt..Op loopafstand is er een metro.. Tijdens ons verblijf werd het zwembad gerenoveerd, als alternatief werd er aangeboden gebruik te maken van het zwembad bij het nabijgelegen hotel Le Meridien, heel mooi daar en goed geregeld. We hebben ontzettend genoten van ons verblijf bij Element Airport Dubai. Het ontbijt was ook goed.
- DANIEL (4/5): - Staff member was not friendly and did not supply information about hotel and breakfast times or checkout
- Norman (10/5): - All is good
- Hassan (10/5): - The rooms were great and maintained well when needed. Although our washroom always had a smell and the fan didn’t work
- Tenneh (10/5): - We had a great time at the hotel. No major problems, just minor.
- Mesaan (10/5): - I liked the location which was close to the airport.
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