Heritage Collection on Arab - Mobile App Check-In

Location: 78 Arab Street, Singapore, sg

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• CCTV outside property
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Studio

  Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a microwave and an electric kettle. The studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Loft with Balcony

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. In the kitchenette, guests will find a refrigerator, a microwave and an electric kettle. Boasting a balcony with city views, this apartment also offers a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Studio Single (No window)

  The single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The single room's kitchenette, which features a refrigerator and an electric kettle, is available for cooking and storing food. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Studio Single

  The single room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The well-equipped kitchenette features a refrigerator, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Studio (No Window)

  The studio offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a bidet. A kitchenette fitted with a refrigerator, a microwave and an electric kettle is available for cooking and storing food. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

• Loft Single (No Window)

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. The well-equipped kitchenette has a refrigerator, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Younes (10/5): - Very central location, very good bed and available people. I definitely recommend.
• Anne (10/5): Convenient and comfy stay in the centre of Singapore - Staff helped with the digital check in right away even though I arrived at 2 am in the morning :) thanks Jamie! Great location on Arab Street, MTR just a few mins walk away, and comfy bed. At times slightly unpleasant smell from the shower drain.
• Rafał (9/5): Miła obsługa - Podejście personelu, wyposażenie pokoju Pierwotnie na Arab Street problem z brzydkim zapachem oraz wilgocią
• Lilly Sophie (9/5): Great room for a reasonable price - Nice room with good amenities, great location near MRT, support was fast and very friendly. Room was a bit small but ok for Singapore.
• Palojärvi (7/5): -
• Sr.Santos (8/5): -
• Virginie (10/5): - Excellent location, full digital check in and check out but what is amazing is the staff. I was worried about the full digital but they are always here for you anytime through WhatsApp 🙏 Very nice accommodation, a bit small but that was very fine for 2 days 👌
• Lennart (10/5): - Wonderful stay in the heart of Kampong Glam. At the same time, quiet and relaxing vibe and facilities. The room is small but very functional and perfectly thought through (and clean!). The check in was easy with the mobile app (just follow the steps accurately). One of the best parts of staying at the Heritage Collection properties is the team. In our case, Jamie, Popo, Loc and Divina were always available (on-site or online), super responsive and on top of it provided excellent customer service! Highly recommend staying with them to explore Arab streets and surroundings.
• May Ling (9/5): Excellent. - This aparthotel located at the heart of Arab street, near to Sultan Mosque. The location is good, quiet at night for good sleep. The location is 6-8 minutes walk to Bugis mrt station. Good service by staff Popo, Loc, Divina & Jamie asking if I need anything & about the room condition. Also got laundry service & free detergent which is very convenience for us to wash our dirty clothes. Easy to enter room via digital key and easy to check in and check out via the apps. The room is small but not an issue for me since we only spend the night and outside all day. I really like their hot shower and high pressure shower head. The bed is comfy and aircond function well during our stay. Will recommend this property to friend when coming to Singapore. 1. No breakfast place open early near this hotel. Need to walk to bugis area/beach road (Ya Kun Kaya Toast) 2. No daily housekeeping & towel not replaced during our 5 days stay (I already know before book the hotel) 3. Have to walk a bit to reach nearest mrt station, but still acceptable since it is not too far away.
• Jake (10/5): - The staff, PoPo, Divina, Jamie and Loc were really helpful. Everything was squeaky clean, and it had lots of amenities for such a small room. I'd rather have a key card than use a digital key, but it still worked fine.
• Benjamin (9/5): - Lage ist super, der Service ist in dieser Filiale digital, funktioniert aber super und schnell Ein bisschen beengt, vor allem die Bettsituation. Für ein paar Nächte aber in Ordnung
• Hannah (10/5): Great Stay in Singapore 🇸🇬 - Really enjoyed our six days in Singapore. The staff were incredibly responsible and accommodating and really made us feel welcome. Special mention to Popo who greeted us at the site as we arrived and helped us settle in! The room was spotlessly clean, really comfortable and in a great location. Even included an on-site washing machine and tumble dryer whuch allowed us to do laundry. We thoroughly enjoyed our time here and would happily stay again if we return to Singapore 😊 Totally beyond anyone's control, but suggest bringing earplugs if sensitive to noise from corridors/adjoining rooms.
• Zbigniew (8/5): In transit again. - Very good location, short distance from the centre, modern management and check-in procedure, good communication with the staff. Very small space in the room, not enough to open the suitcase.
• P Raharjo (10/5): - the staff, Popo, Loc, Divina, and Jamie are all very helpful and kind! They even gave a small tissue pack as hearfelt gift. The space of the room is so effectively thought and made. Location was superb, the check in and out process were very easy and practical. Facilities like complimentary laundry and umbrellas are plus value! The bed cause me a little back pain, but it's okay
• Alessia (7/5): - Molto attenti ai clienti e gentili, la posizione in un bel quartiere e l’utilizzo della lavanderia. La stanza più piccola in cui abbia alloggiato. Ci stanno solo due zaini. Se anche porti un trolley piccolo non si apre la porta.
• Zbigniew (8/5): In transit - Very good location, short distance from the centre, modern management and check-in procedure, good communication with the staff. Very small space in the room, not enough to open the suitcase, door opening inside- quite a challenge.
• Alasdair (10/5): Simple and enjoyable! - Location is central and near many food places. Umbrellas are provided which is good for rainy seasons such as these. Staff is very helpful. Nothing comes to mind.
• Sabrina (9/5): Super Lage und sehr nettes Personal. - Die Unterkunft hatte eine super Lage, man konnte alles schnell zu Fuß oder mit der U-Bahn erreichen.
• Phuoc (9/5): A very convenient clean place - The check-in process was very smooth and the location is very convenient to go to the main attractions. Having the washer and dryer in the building was also very useful. It's a small room but built with storage in mind so you can store your luggage underneath the bed. The staff Loc & Popo were also very helpful during my short stay there. Will definitely consider this place next time I'm in town. A little dark due to the small window but it does keep the climate more controlled.
• Alexios (10/5): - Μας άρεσε πολύ το φαγητό, είχε πολλές επιλογές! Το προσωπικό ήταν πολύ ευγενικό και εξυπηρετικό, ότι χρειαζόμασταν ήταν όλοι πρόθυμοι να βοηθήσουν!
• Taiga (10/5): スタッフさんの温かいホテル - スタッフの対応と衛生面
• Holly (9/5): - Loc, popo,
• Raluca (10/5): Perfec - The real quality of a service is revealed when a problem comes up and in my case it did- some construction were scheduled on the exterior of the building for my entire stay, the windows had to be blocked and noise was unbearable . The stuff reacted super prompt to my notice and they transferred me in the smoothest way possible. Impecabile job Loc, Popo, Divina , Xia and Mitch!! Nothing that I didn’t like
• Jo Andrew (8/5): Great location & great service! - Had a great stay here! The location is perfect—right beside Haji and Bali Lane, which has a fantastic youthful energy with plenty of cafes, bars, and thrift shops to explore. The room was spotless and the bed and pillows were very comfortable. The all-digital service was a highlight—my first time using a fully digital system and it was incredibly smooth. That said, the human element was even better; the service was top-notch, and a huge shoutout to Xia, Popo, Loc, and Divina (kababayan!) for being so helpful! While the space is a bit compact (as advertised), it’s excellent value for the money. Just a heads-up: it’s best to travel light, as large suitcases might be a tight fit in the room.
• Zhany (10/5): - Xia, Loc, Popo and Divina were very helpful and prompt with replies. The request for an ironing board was also provided. The space was clean comfy and well-maintained. Overall a great stay for the value. Will 100% recommend this to others.
• Mohamed Norazam (9/5): superb - even though its contactless. there are actually staff working. Thanks to POPO for rectifying our issues upon check in. the process of logging in for 1st timer and those not familiar with technologies
• Chia Pei (10/5): -
• Mattes Kai Lukas (6/5): - Loc & Popo Our room (too small, no window)
• Matthew (10/5): - Very good value for money. Loc helped guide me through the E key process and made it easy.
• Melinda (9/5): - Clean - Divina and Rome were friendly and responsive.
• Melinda (9/5): - First room was very small so Divina and Rome helped us by moving us to another. They were friendly and responsive.
• Ishmael (10/5): -
• Nobutoshi (5/5): - あまりなかった 狭い
• Andrew (10/5): - Very helpful staff. Good location. Clean with good facilities in the room . Automated systems worked well. Room on the small side but didn't affect our stay
• Graeme (7/5): -
• Yuta (9/5): とても快適に過ごせました！ - とても綺麗だった。困った時のオンラインサポートが充実していて全く困らなかった。特にチェックインの時に手間取っていたら壁にある端末に電話がかかってきてサポートしてもらえたのが助かった。泊まるのに最低限の設備は全て揃っており、ついた時にエアコンがついていて部屋が涼しくてすごく快適だった。アラブエリアまで徒歩すぐで駅からも近く立地は大変よかった。近くにコンビニもあるので飲み物食べ物はそこで調達できる。 入り口が一瞬分からず通り過ぎてしまった。部屋の広さは強いて言えばちょっと狭いが、一人で泊まる分には最低限の広さで問題なし。シャワーのお湯を使うためにはスイッチを入れて20分ほど待たないといけない点については注意。初めて窓なしの部屋に泊まったが、起きた瞬間一瞬何時かわからないくらいであとは何も問題なかった。
• Hector Rolando (9/5): Agréable - Accessibilité à tout La communication vers le client
• Paul (10/5): - Excellent hotel managed very well by Loc and Popo
• Harriette (9/5): - Excellent location, quiet and clean room. Great shower and amenities and very helpful and responsive hosts/staff. Digital key on our phones made everything very simple.
• Beniamin (9/5): - Desi camera a fost micuta si spatiul destul de limitat, asta nu ne-a impiedicat sa ne odihnim si sa ne bucuram de oras. Pozitionare destul de aproape de metrou/autobuze, la 15-20 min cu transport in comun de centru/ marina bay sands, iar comunicarea ‘la distanta’ cu personalul Loc, Popo, Divina, Xia a fost eficienta. Proprietatea nu ofera un mic dejun( desi nu a fost o problema pentru ca exista diverse optiuni in zona), iar serviciul de menaj este disponibil doar pentru rezervari mai lungi de 7 nopti.
• Andy (10/5): Great place to stay in the heart of the Arab area - I stayed in a single room which was petit but more than enough. Everything I needed was there and there were washing machines and driers for free. The staff I met Xia, Popo, Loc and Divina were great.
• Teije (9/5): Very nice - De locatie was mega fijn. Ook de mogelijkheid om te wassen was erg aangenaam. Goede, duidelijke en snelle communicatie met whatsapp. We had the small room, which was nice and cosy. But, we did not know the bed was only 1.80 meters long, which is small for us dutchies. (I’m already 1.81m tall). So it would have been nice to now beforehand, maybe we would have booked a larger room with possibly a larger bed.
• Hairani (9/5): Wonderful Stay for Conference Trip - I recently stayed here for a conference with a friend and had a very pleasant experience overall. The room was exactly as shown in the advertisements—clean, comfortable, and met my expectations. The facilities were superb and added great value to our stay. The location is also quite strategic, making it convenient to get around, although it does require a short walk to the MRT station—but it wasn’t an issue for us. What truly made our stay memorable was the exceptional hospitality from the staff. On our first day, Popo assisted us warmly, and in the following days, we received thoughtful messages from Loc, Xia, and Divina to ensure all our needs were met. Their attentiveness and care really stood out. I would definitely recommend this hotel to others and would be happy to stay here again.
• Valentina (10/5): - The location is great, Popo and Loc helped me with check in and luggage storage and any other questions Check the size of the single bed - i am 170cm and it was just about right for me
• Jonathan (9/5): Kleines aber feines Zimmer in perfekter Lage - Die Unterkunft liegt direkt neben zahlreichen Shops und Restaurants. Trotzdem ist es sehr ruhig in den XS Zimmern. Die sind zwar wirklich klein, aber jeder Zentimeter ist sinnvoll ausgenutzt und man kann sogar unter dem Bett noch Sachen verstauen. Das Personal vor Ort Loc&Popo waren super hilfreich und sehr freundlich! Die Klimaanlage bringt einen feuchten Geruch mit in das Zimmer. Tatsächlich steht ein Entfeuchter bereit, was die Luftfeuchtigkeit gut reduziert, allerdings ist es trotzdem ein bisschen herausfordernd die Luft in dem kleinen Raum frisch zu halten.
• Aristidis (10/5): Excelente ubicación y comodidad - La ubicación y la comodidad de las instalaciones son muy buenas y en especial la atención al huésped que tienen, sobretodo por parte de Loc, Popo, Xia and Divina
• Sufi (10/5): - Had issues with booking but was kindly assisted by Xia who provided alternatives and was helpful throughout the entire booking process. Upon checking in, staff Loc came to drop by to make sure all the check in process was okay due to the issue above. Popo was extremely friendly in greeting us upon arrival next day as well.
• Lauren (10/5): Loved it! - Great location & the best customer service. Everything was clean & functional.
• Nami (10/5): Toller Freunde-Urlaub - Das Zimmer hatte eine gute Größe und das Bett war sehr bequem. Sauberkeit war auch top. Divina, Maica und Rome haben immer sehr schnell geantwortet wenn Fragen waren und haben gut weitergeholfen! Das Zimmer ist auch sehr gut ausgestattet mit z.B. Kühlschrank, Bügeleisen und Wäscheständer. Das Bad hat nicht so viel Privatsphäre, es gibt zwar eine Tür, aber man kann etwas durch das Milchglas durchschauen und man hört auch viel. Aber man kann sich drann gewöhnen.
• Elena (8/5): -
• Zhao (10/5): Really attentive staff, clean and snug accommodations, lively location. - Two highlights: I loved how the staff was incredibly attentive and kind, and also how the place felt more like an apartment style of living than a hotel. It matters a lot to me that the sheets and bedding as well as the towels feels clean, and I felt completely at ease here, not to mention that there was laundry on the third floor so I could wash some of my clothes from traveling (they provide detergent). My bed was up a short flight of stairs on the top floor (attic), and it felt very snug and cute with a bathroom and sink area downstairs. When I checked in, Loc was there to greet me with perfect timing and helped me do everything regarding the phone key, and pointing out the umbrellas I could use for the Singaporean showers. I also ran into Popo who went out of her way to say hi and was very sweet. I communicated all my needs (asking for grocery stores in the vicinity and also cutting knife) through Whatsapp, and I believe it was Xia and Divina on the other end responding. They always responded within five minutes if not immediately, and Loc was there in ten minutes with the knife I requested! Loc and Popo even gave a cute parting gift despite my short stay (just two nights). Lastly, the location was on Arab St. with so much Turkish and Middle Eastern food, and a really lively street with pubs and pizza and Mexican food the street over. Duo tower was also walking distance with lots of food and drink options (also impressive architecturally), and I took the MRT to get around the city (around a 6 minute walk to the station if you don't get lost like me). The only thing that was a bit confusing was how much construction is going on around the main streets, so sometimes when I was trying to follow a map, I would run into barricades. This is not on the hotel, but just something to know about the area.
• Carlotta Aimee Josefine (10/5): - It was very clean, convenient, and a fair price for Singapore! Great location as well and very caring staff! thank you Loc, Popo, Divina and Xia for the great hospitality!
• Mark (9/5): -
• Tomoko (10/5): -
• Boivin (8/5): Ok - Location was nice Room was small, it’s not clearly advertised
• Tiphaine (10/5): Parfait ! - La chambre était très propre et bien optimisée. Elle est petite mais il y a tout ce qu’il faut. L’emplacement est top. Nous avons tout fait à pieds. Rien
• Julio Alberto (9/5): - Good location, clean, and a convenient small kitchen. Great support from Loc, Popo, Divina and Belle! The balcony isn’t directly accessible from the room; you have to use a separate door next to it.
• Martina (10/5): - Wonderful cosy clean room with everything you need in an unbeatable location, easy check-in and very quick issue solving via whats-up, big thanks to Loc, Popo, Jean and Divina!
• Alvarez (10/5): Ame la ubicación - La atención de Divina, Loc, Popo y Jean excelente . La ubicación Muy chica la habitación. Internet de la tv no funcionaba muy bien
• Sajid (10/5): Great Service, Nice Stay, Best Location - I had a great stay here! The check-in process is entirely mobile-based with no in-person reception, which was very efficient. I really appreciated the staff's responsiveness through WhatsApp; they were always available to help. While the rooms are a bit on the smaller side, they are well-designed and definitely manageable for a short trip. The location is excellent—there is a mosque nearby and plenty of great restaurants within walking distance. Highly recommended for those who like a modern, digital-first experience There were no cleaning for shorter stays. But all the information they provide before the booking itself
• Annabelle (8/5): -
• Weedaad (10/5): The team at Heritage collection on Arab are like magical hospitality genies! - I was a bit weary of all the digital key tech etc as all tech often fail…not in my experience at Heritage Collection on Arab. And before you think you have an issue, the onsite concierge communicates with their digital concierge to essentially address your every need! That their team was not set up to solve all the world’s problems! Bet you put them at a round table at Davos and we will have peace on earth before check out!!!! Seriously! Loved their response time!
• Amelie (9/5): Super Lage, um die Stadt fußläufig zu erkunden ! Personal ebenfalls super, alle reagieren schnell und super nett auf Anf -
• Mark (10/5): It was a great homebase for exploring Singapore for a few days. - Small, but very clean, and had what I needed as a single traveler. Great location with lots of dining options. Excellent communication through WhatsApp with the staff. Easy check in and check out. And the mobile key was very convenient. I had a room with a single bed and the room was only as wide as the bed was long. I was fine at 6’1” tall and 220 pounds, but any taller and the bed would feel a little cramped.
• Ayaka (10/5): 満足 - まず、当初このArabを予約していましたが、1か月ほど前に無料アップグレードのオファーをいただき、ブギスのPurvis Stにあるヘリテージコレクションのアパートホテルを提案されました。部屋も倍以上の広さで、立地も良かったため変更していただき、その対応で私はかなり快適に過ごせました。バス停が近く、ほとんどバスを利用しました。 メッセージでサポートしてくれたメンバー(Jean、Divina、Maica)は対応が早くて助かりました。最終的に利用はしませんでしたが、近くの同系列のホテルラウンジも案内してくれました。 Google口コミにも書かれていましたが、小さいアリがキッチンやテーブルの上をよく歩いていました。大きな害はなかったですが、気になりました。 キッチン用品がそろっているのですが、短期滞在者用に、塩と胡椒ぐらいの調味料があればうれしかったです。有料で少量の調味料をオプションで付けられてもいいかも。
• Julián Parejo (10/5): Repetiríamos!!! Buena ubicación, gran atención del personal! - Todo fue increíble!
• Fujii (8/5): -
• Suhaimi Sarif (10/5): - There is no receptionist but use a digital intercom, But fast respond then they came to help us, The staff ltat I know is Jean, Loc, Popo & Divina. Facilities & Fast respond.
• Hannah (10/5): -
• Huy (9/5): -
• dtwok (10/5): - Belle, Loc, and Mitch delivered outstanding customer service! I felt genuinely welcomed and well taken care of throughout my stay.
• Arthur (1/5): -
• Shumaker (10/5): Great place in Kampong Glam! - I had a great stay at Heritage Collection on Arab. Mobile check in was super easy, and it was a plus since my flight arrived in the early morning hours and many hotels at this price point don't offer 24 hour check in. The room was super nice and perfect for a solo traveler like me. I even received a free upgrade from the room type that I booked! I The hotel is in an amazing location. It's right in the middle of Kampong Glam, where there's plenty of places to eat and things to see. It's fairly close to Bugis MRT station too, so getting around the city is convenient. When I checked out, I was able to store my luggage at the hotel, and the staff members (Popo, Loc, Divina, and Belle) made the process super easy and were very helpful. All together I had a great stay and highly recommend this property for a stay in Singapore. At this price point, it can't be beat!
• Rafał (8/5): -
• Faruk (9/5): - Metroya yakın ,çok temiz,çalışanlar çok yardımcı Konumdan apartman girişini bulmak çok zor.Kapıda sadece amblem olması yeterli değil
• Jade (10/5): Parfait ! - Chambre très fonctionnelle, confortable, propre et très bien située dans un quartier central ! + machine à laver disponible si besoin
• Dean (10/5): Great Value in a Perfect Location - Right in the heart of Kampong Glam, the room is small but excellent value for Singapore. Good communication and a lot of smart touches in the room.
• Piotr (10/5): - Maly ale dobrze wyposażony pokój. Świetna lokalizacjia. Wygodne łóżko i bardzo cicho (pokój bez okna).Bardzo dobra organizacja zapewniona przez miły i pomocny personel Loc, Popo, Divina, Belle
• Karolina (10/5): Great stay in Singapore - I had a great stay at this hotel. The staff - Belle, Loc, Popo and Divina - were incredibly friendly and helpful, always making sure everything was perfect. The room was small but clean and comfortable.
• ANMOL (10/5): Loc and popo were amazing hosts and provided excellent service - Service and automation
• Gabrielle (10/5): Great location & amazing support - Great location & amazing support Fantastic stay at Heritage Collection. The location was perfect and incredibly convenient for getting around Singapore. I was initially unsure about the digital key system, but it worked brilliantly and was very easy to use. A big thank you to Belle, Loc, Popo, and Davina for their excellent communication and support throughout my stay — the team made everything seamless and stress-free. Highly recommend! Nil
• Thomas (6/5): Nice location but got spam with e-mails and messages.. - Nice location, walking distance to everything. Clean room. Short bed, cant stretch out the legs fully. (180cm). And too many mails and messages from the hotell about how to checkin and to give 10 star review.
• Olga (6/5): Practical for short stays if you plan to spend most of your time exploring the city. - Affordable price, location near main landmarks, comfortable bed and pillows, friendly and helpful staff. Special thanks to Belle, who proactively offered help when she noticed by cameras that we were struggling, so we never had to reach out first. We tried several breakfast spots nearby, and one really stood out - Penny University. The food and coffee were perfect. Definitely choose it if you’re looking for a tasty and filling breakfast. A nearby church holds evening and sunrise services. We were woken up every morning around 7 am by singing, which can be clearly heard even with the windows fully closed. There is literally only one spot to open a suitcase, and it must then be stored under the bed, as leaving it open blocks access to the bed and sink. We were aware of the limited space from the reviews, and you should be aware as well. The digital key system was inconvenient. A physical card would be more practical. When my phone battery died, we had to contact staff to regain access to our apartment. Also, having only one key for two guests is restrictive.
• Andres (10/5): -
• Mathilde (10/5): Very nice stay, and the staff was very attentive even though every thing is via WhatsApp. - Very central to all the things to do, clean, well arranged. N/A
• Brrrga (8/5): Heritage on Purvis - good location, close to Raffles. Short walk to convenience store, My friend and I were offered an upgrade from Arab to Purvis. Much larger rooms. Loc and Popo were very responsive. unreliable wifi
• Tatiana (9/5): -
• Silvia (7/5): pleasant stay and very kind staff - - room quite small but comfortable for 2 guests; - miss Popo and all other hotel staff were very kind and ready for help anytime during stay until check out - good location near to MRT, however many bars and restaurants around hotel area may be bit noisy; - note that mosque prayers early in morning and late night can be heard inside room (maybe bcs ramadan period)
• Verena (9/5): Hervorragende Lage und die Unterkunft bietet alles wa sman braucht - Die Lage Es war etwas arg klein.
• Tatiana (9/5): - Хорошее расположение. Номер крохотушечный, но есть все необходимое. На этаже есть стиральные машинки. Чистое пушистое постельное белье, мягкое одеяло, спать было очень комфортно. Если ваш рост больше 170, то вам не хватит кровати. Мой рост 165 и кровать мне была в притык. Для мужчин точно не подойдет.
• Franco (10/5): Habitación muy bien situada y cómoda - Estaba muy bien ubicado, a escasos minutos del bus y metro. Una zona tranquila y muy bien cuidada. El piso tenía todo lo necesario para tener una estancia cómoda, incluso una pequeña cocina que funcionaba perfectamente. La habitación estaba limpia y con buena luz natural. Lo mejor de todo el personal, tuvimos que ponernos en contacto con el alojamiento en alguna ocasión y Divina y Belle siempre nos ayudaron de manera muy amable y profesional. Lo recomiendo ampliamente
• Lippert (10/5): -
• Razvan (9/5): - Even though I had my doubts about the lack of on-site personnel, the app works very well, instructions received are easy to follow and the communication via whatsapp is also very good and fast :). The location is close to food/drinks options. For a 2m tall guy, the room might be a bit too small, but for a 3 night stay it worked ok :)
• Reda (9/5): -
• Clive (9/5): Amazing and I highly recommend the Hertiage group and their hotels for stays in Singapore - This was a great property and well located for my needs. Close to the centre of the city and close to the MRT The property was clean and well designed. The access and booking was very good and the staff and management were so helpful and really made things so simple. I had several things which could have made things difficult but nothing was a problem. I want to say thank you to Loc, Bella, Davina and Popo your where all amazing.
• Mia Alisha (8/5): -
• Anzhela (10/5): Good experience - Great location, convenient check in . Special thanks to Maica, Divina and our Digital concierge, Belle
• Aneta (8/5): - Lokalizacja. Bardzo dobry kontakt z obsługą obiektu. Bardzo mały pokój, ale wszystko dobrze rozplanowane. Moje dane osobowe zostały wykradzione, zhakowane z hotelu. System check-in przez aplikację nie działał poprawnie, aplikacja zacinała się. Należało uważać aby nie rozładował się telefon.
• Yael (10/5): -
• André (9/5): Bon séjour à Singapour dans un quartier animé. - L’emplacement est excellent, personnel aux petits soins et très réactif. Très propre et métro à proximité, quartier sympa. Pratique la machine à laver et le sèche linge. Equipé au minimum (pas de verres)

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