Pontevecchio Stylish Apartment in Florence

Location: 2 Piazza Santa Felicita, Florence, it

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Smoke alarms
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Basic Apartment, Multiple Beds

  1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

  968 sq feet

  
  

  Layout - 2 bedrooms and living room

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, double sofa bed, and sofa bed

  Comfort - Air conditioning and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Separate living room
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Dryer
  • Bedsheets provided
  • Highchair
  • Soap
  • Chef
  • Laptop-friendly workspace
  • Freezer

• Two-Bedroom Apartment

  This apartment has a dishwasher, kitchen and oven. Please note that a surcharge of GBP 25 applies for arrivals between 19 and 20, GBP 35 between 20 and 22, GBP 45 between 22 and 24. All requests for late arrival are subject to confirmation by the property. The credit card holder must be present upon arrival with the credit card used for the booking. If a credit card of a third party is used, a signed authorization form of the credit card owner is mandatory.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Marianna (8/5): It was great! recommended. - The location - just cannot be better! The appt itself is stylish, the historical building gives the unique atmosphere. Large rooms and all the facilities - all is very comfortable. There are no windows in the bedroom, actually and a lot of noise from the the apt upstairs but this is just unfixable because of wooden celling. Besides that I'd be happy to have enough coffee capsules for all the days of the stay.
• Radka (9/5): -
• Isabelle (8/5): Très bon séjour grace a l’emplacement - Excellent emplacement Un peu juste en equipment de cuisine en particulier. Petites reparations a faire
• Alessandro (10/5): Weekend di Pasqua a Firenze semplicemente fantastico! 🌸 Abbiamo trascorso dei giorni meravigliosi in una città che non -
• Tatjana (8/5): Nice apartment right in the middle of Florence, easy walks to all the main attractions. - Great location for easy walking to all the main sightseeings. Nice meet and greet from the managing company, timely contact, immediate response. Thorough instructions available in the apartment, lots of useful tourist guide books. The persons who would like to sleep in the living room need to be aware that the noise level from the street is pretty intense (during our stay there was also a cobblestone renovation on the square right in front of the apartment windows). However, bedrooms are quiet. If there will be neighbors upstairs, you'll also hear their talk and walk - which is pretty understandable, as the building is old. You need to book extra time to bring out the trash, as the trash bins are 200 m away from the apartment.
• Gatti (10/5): Perfect location. Comfortable! - The location is perfect and the rooms are spacious and comfortable. Nothing. It was a great stay. The only thing they may want to do is update the coffee maker.
• Rosana (9/5): - Localização Geladeira pequena
• Susan (8/5): Excellent overall experience. - Very convenient location. Problems were solved very quickly (shower door, buzzing noise).
• calogero (8/5): Piacevolissima vacanza - Ottima posizione per raggiungere tutte le importanti aree da visitare, e tranquillità dopo le 22. Gentilezza e disponibilità della persona di contatto. Avendo pavimenti in legno antichi, si sentivano tutti i movimenti delle persone al piano di sopra.
• Robert (10/5): - Fantastic location and host. We couldn’t have picked a better place to stay. It was so convenient. Truly enjoyed our stay in Florence.
• Miriam (8/5): - Estaba muy céntrico Que era un edificio antiguo y no tenía ascensor
• ANDREI (6/5): - Местоположение Кухня оборудована плохо, кондиционер не справлялся с жарой
• Louise (10/5): Fantastic - Beautiful apartment right in the centre of Florence. All the sights are within 15 minutes walk. The apartment is in a busy square but inside the apartment is very quiet. It has lots of original features. The apartment has everything you need- a fully stocked kitchen, washing machine, towels and air conditioning. The beds are almost too comfortable if that is possible! The open plan living room, kitchen and dining area are much bigger than expected for a city centre apartment. We had a brilliant stay. It is up one flight of stairs with no lift so is not suitable if you cannot climb stairs. Nothing
• Dominika (8/5): - + große Wohnung. + Lage + stillvoll eingerichtet + Erstattung für die Wäsche - unterschiedliche Ansprechpartner - defekte Waschmaschine - keine gültige Telefonnummer des Eigentümers der Wohnung - Kaution
• Shwe (3/5): - The location is nice and we can see the Ponte Vecchio bridge just around the corner. The apartment is stylish and spacious. As a family of 4, we travelled from UK to Italy, visiting Bologna, Venice, Florence, Siena and Pisa. We booked all the apartments through booking.com. At the time of booking this apartment, we fully paid the advertised fee for the apartment and were not informed of any additional charges in the booking policy. However, during the online check-in, we were suddenly asked to pay a 250 Euro security deposit via a separate link provided by the host. This unexpected demand left us feeling pressured and without any choice but to comply in order to access the accommodation — especially as this was the only one out of five bookings we made through booking.com that required such a deposit. When we arrived at the property, we asked the host about the deposit and were told it was a precautionary measure to cover potential damage, with full reimbursement promised within 7 days of departure. Three days after our departure, we received a message from the host claiming damage to the washing machine door and that our deposit would be held until further checks were made. We were shocked by this accusation — we never used or even touched the washing machine during our stay. We took excellent care of the property and recorded the condition of the flat upon both arrival and departure. Those recordings clearly show that everything was left in good condition. Despite making our position clear and providing evidence, the host has informed us to keep 100 euros for it. We have informed the Booking.com of this unfair treatment, but no response has so far been received from them. We would like to inform others, as this is like a trap waiting to happen. The lack of transparency, the unfounded accusation, and the failure to resolve this issue fairly have caused us serious anxiety, frustration, and disappointment.
• Ana Maria (9/5): -
• Judy (10/5): Outstanding Apartment - Everything was perfect! The location is ideal, the size perfect, beds very comfortable, shower excellent. Nothing, all was exceptional.
• Lorraine (10/5): Great Appartment in the heart of Florence. - Great location, spacious, comfortable. Check-in was very complicated but worked out fine in the end.
• Julia (9/5): Superb - Fantastic location, spacious flat for 4 friends (more people will be too crowded), all major attractions a walking distance from the apartment, supermarket right around the corner, great restaurants are nearby Some of the lamps were not working which made the apartment rather dark in this time of the year, noise insulation is so-so if you have loud neighbours or restaurant visitors downstairs
• Adriana (9/5): Superb -
• Sean (9/5): Superb - Excellent location.
• Deborah (10/5): Exceptional - Perfect location! The restaurant next door was the best. Couldn't figure out how to operate the clothes dryer
• John (10/5): Exceptional - The location is amazing!
• Somya (8/5): Very good - The location was so perfect, right next to ponte vecchio, you can walk literally everywhere. There is a bus stop 200 myr away for station. The apartment is on 1st floor( no lift) . There are restaurants on the ground floor, grocery store around 100 mtrs away. The kitchen was a bit small! And the Ac’s dont work properly. It doesnt cool unless u keep it on the whole day! Would not recommend if u r travelling in peak summer!
• Silvia (6/5): El alojamiento bien con muchas cosas a tener en c - El alojamiento está bien decorado y muy próximo a los lugares de interés pero tienen varias cosas a mejorar El aire acondicionado no funciona solo sale aire y realmente no se puede dormir En hoteles.com indican que hay garage y no es cierto no hay parking y el más cercano te cobran 35€ la noche coche pequeño y 60€ coche grande, algo a tener muy en cuenta en el precio, y que te dria que quedar muy claro porque supone una reserva mucho más cara Si llegas a partir de las 7 de la tarde te cobran por late check in y tampoco te lo informan cuando reservas el alojamiento. En la cocina faltan platos, cubiertos, y utensilios en general, no hay una tabla de cortar, la luz de la campana no funciona y el interruptor de la izquierda tampoco, así como la ventana de la cocina..
• Verified traveler (10/5): - Everything great and really nice host. The only cloud was that we didn’t get the deposit back in the informed time. Will call sweetstay on monday.
• Shana (9/5): Superb -
• Carolina (8/5): Great. - Excellent location. Good water pressure and warm water. Uncomfortable beds.
• Dora (10/5): Exceptional -
• Jinseok (9/5): Great place for a family. Not for drivers. - A few meters from pond du Vecchio. All furnitures are ready and clean. They charge extra fee for evening time check in. I forgot but something around 30 to 50 euro. No place for temp-park in front of it. You will have to carry all luggages from car park which is 100~200 away. Easy to find parking but I paid 35euros per night.
• Brian (10/5): Exceptional -
• Will (9/5): Superb - Location was excellent, apartment size, layout and facilities were great. The kitchen equipment was limited. The communication was inconsistent and some messages weren't responded to The deposit took a week to return
• Annette (9/5): A lovely property in a great location - would definitely book again - Great location by the Ponte Vecchio and Uffizzi Gallery. Very secure, lovely style, clean, warm and spacious. Prime TV was very welcome The kitchen was quite well equipped but no cereal bowls that could go in the microwave for my porridge -I bought one. A Cafetière and a chopping board would be useful.
• Zeljka (10/5): We love Florence! - Easy booking, easy acces, excellent location, beautiful accommodation. We hope to be back!
• Dilnashin (8/5): Very good - Location interiors theme More toiletries would have helped.
• Angela (9/5): Comfortable and spacious apartment in a great location. - Great location Spacious Comfy bed Good WiFi Heating, power etc - no issues Some cooking equipment not available in the kitchen.
• Analisa (10/5): Exceptional - Location was great and the apartment was very cute! We walked everywhere. Nothing!
• Bernardo (7/5): Overall pleased, but experience could be improved if some basic necessities were provided. - Mainly the location and very nice and cosy inside. I was expecting more soaps to be provided and the kitchen to have at least salt, oil and coffee making facilities.
• Dianne (8/5): Great location, right near the Ponte Vecchio. - We loved the location - right around the corner from the Ponte Vecchio, a great supermarket and right above a restaurant. Looking over a little piazza, it was surprising how quiet the apartment was. Sometimes we heard people walking around from the apartment above us, but that didn't worry me. The shower was pokey and the pressure was average, but what do you expect in an old building?
• Richard (8/5): Very good - The location was wonderful, it is close to all major sights, shopping and restaurants. The restaurants close to the property were fantastic. It was difficult to arrange check-in as the property is managed from the uk. When we were finally able to check-in the property had not been cleaned and we had to wait a further 2 hours before the property was available.
• Marisa (9/5): Superb -
• Vanda (8/5): Wonderful location and roomy apartment - The property was in a great location and had a good layout with a nice size kitchen and lounge room area. It was quite spacious. We were a family of 5 so we had the sofa bed out but would be great area to use if there were less people but still fit 5 of us comfortably. The property had 3 air-air conditioners and none of them worked effectively so unfortunately the appartment was quite hot during our stay and we weren’t able to cool down. The shower was very small.
• Minh (8/5): Very good -
• Massimo (5/5): WAY TOO MANY MESSAGES - Location very close to Ponte Vecchio and the core downtown. Very annoying quantity of confusing and confused messages from Sweetstay. So, so many. Also with wrong charges and wrong credit card numbers (!?) The location is just inside the ZTL area (no car access). But you can actually get super close coming from south west and parking by the river. Check the map of the ZTL areas and the actual times and you'll save so much money.
• Joanna (8/5): Perfect Florence Stay!! (But wary of height of summer issues!) - The location is absolutely amazing and so convenient to the places where we like to go and visit! It’s a spacious apartment perfect for a family. The supermarket around the corner was perfect esp to get the essentials!! The aircon isn’t very cold - with the heatwave, it is only a little bit cooler than outside (we set it at 18C already!). Maybe it needs regular maintenance to the filters (we do that to our own aircon systems) so it blows cooler air! The staff isn’t very responsive as everything goes through Sweetstay in the UK so no one local to help or answer questions. I called the hotline once during the day and the lady answered saying it’s in the middle of the night and to just email my query and hung up. So we had issues with booking a taxi to the train station - we reserved one via the AppTaxi which Sweetstay recommended and they cancelled our reservation last minute! During high season, there’s not enough taxis! We ended up having to drag a family of 4’s suitcase all the way to the train station!
• Jessica (7/5): Lovely apartment but the administration and extra costs are not worth it. - The apartment is very modern and well finished. It’s spacious and clean. The apartment is in the middle of a square which is really lovely and close to all the major attractions. We really appreciated the AC in every room. The person showing us around was super friendly and helpful. Be aware, the company who looks after this apartment require a lot of administration even after booking on booking.com, the most I’ve ever encountered actually. They require a €250 security deposit (and threaten that the booking isn’t confirmed without this), an online check in on an external website, a separate transaction for the tourist tax, completion of a form to confirm your check out times, WhatsApp messages from the host and countless of messages and reminders when one piece of information is outstanding. The worst part for us is that they charged us an additional €10 to leave our bags at the apartment an hour before our check in time. So be aware if you are planning on arriving in Florence before 3pm that they will charge this even though we have no idea what that money goes towards and we’ve never been charged for this in any other place we’ve stayed. Whilst the staff were friendly in person, I wouldn’t receive a response via booking.com for simple asks such as extra bedding. And then when I followed up to see if they had received my message, I received quite a defensive message back and on other occasions I would get an automated message asking for more administration (which is tricky to do when you’re traveling!). I would definitely book at hotel next time because the huge amount of admin for just one night at this apartment wasn’t really worth it.
• Lauren (4/5): Good location, but not a comfortable stay. - Miranda was welcoming and provided good information about the apartment. Washing machine and drying rack were useful and clean. Bedding and towels were clean. Close proximity to so much of the key places. We felt the bathroom was moldy and the shower door was not working on tracks, leaving a small gap to enter through. We also did not use the refrigerator because it had a smell and didn’t feel cold. The kitchen is old and I would find it challenging to cook in.
• Brett (8/5): beautiful place to visit , great food and attractions - good location, air con worked well, well spaced out. shower door did not roll properly on runners, leaving small gap to enter shower
• Lea (9/5): Loved Florence and the location of this apartment. - great location could walk to everything It was very hot at night to sleep. not great outlets. hard to charge phones and could not use curling iron.
• Hawkstone2000 (5/5): A nice place to stay, if you don't mind shouting over the construction noise. - Location was excellent. Room setup was great for us (parents and teenager). The old beams on the ceiling were attractive. It was quiet at night, yet easy to get into town. There was extremely loud construction noise in the apartment above, beginning at 8am each morning. The ceiling shook with drilling and hammering, so loud that we had to shout to hear one another. Dust rained down. We reported the issue to Sweetstay, but their response was "...if the workers are in a different apartment that we don't manage, we cannot do anything about this." I guess that's true, so I suggested they offer a partial refund. Despite multiple promises to 'talk with management', they never got back to me.
• Fedor (9/5): ideal for up to 5 grown-ups - the location is bombastic, 10/10, Ponte Vecchio is just around the corner
• Niki (8/5): superb location, lovely spacious flat - fantastic location spacious characterful apartment comfortable bedrooms and quiet living room a little cold for February kitchen & equipment could do with a refresh
• Francesco (7/5): Fine overall (only just) but dissapointed and unhappy about the shower, it really needs a proper upgrade! - location The shower cubicle is ridiculously small for such a big bathroom, and I literally had to squeeze in between the open doors to get into the shower. I’m 6’2” and weigh 150kg. This was a very unpleasant experience!!
• Mia (10/5): Exceptional -
• Theresa (8/5): I would rent this apt. again because of the convenient, quiet location and the reasonable price. - Perfect location, quiet at night, easy to find, and everything we needed was close by. There is a nice and friendly restaurant just across the piazza, and a grocery just around the corner. There are some plumbing issues in the building causing the shower to drain very slowly and some odors to come up through the drains. We could have used more towels for our 9-day stay. There was a washer but we could never get the dryer started. More than one key would have been nice as well.
• Lorna (10/5): Exceptional - Central location, spacious, clean, quiet at night.
• Christine (9/5): Amazing location and beautiful, quiet apartment in the middle of the city. - The interior decoration was lovely, nice furniture to fit the setting and the location was perfect! We would definitely come back and stay again. The bathroom ventilation was lacking a bit. Also the washer handle got stuck so we couldn’t get our wash out but they quickly came and fixed it so all was well. It is a beautiful historic apartment so those things are expected .
• Janet (7/5): location was very convenient. - Location written instructions on using appliances,i.e. washer /dryer some kind of a flyer listing basic numbers for cabs or bus schedules, where to exchange money, things to see, etc.

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