Maison L'OCCITANE
Location: Rua da Patinagem, Cotai, Macau, Macau, mo
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious 4-Star Stay in Macau
Convenient Location: Situated in Macau, Maison L'OCCITANE is within close proximity to key attractions like the Museum of Taipa and Coloane History and Macau Tower Convention & Entertainment Centre.
Top-Notch Amenities: Enjoy a relaxing stay with access to an indoor pool, a bar, a restaurant, and convenient services such as a 24-hour front desk, concierge, and free shuttle service.
Modern Comfort: With free WiFi throughout the property, guests can stay connected while exploring nearby landmarks like Lilau Square and Mandarin's House.
Book now for an unforgettable experience at Maison L'OCCITANE in Macau!
Important Information
Swimming pool: Closed from Sun, May 31, 2026 until Fri, Jun 5, 2026
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Concierge service
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Stay & Dine Package - Maison L'OCCITANE Deluxe Twin Room
The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
-
Summer Adventure Hotel Package - Maison L’OCCITANE Deluxe Room King
The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
-
Stay & Dine Package - Maison L'OCCITANE Deluxe King Room
The unit offers 1 bed.
Max Occupancy: 4 (2 Adults)
-
Stay and Play Package- Maison L'OCCITANE Deluxe Twin Room
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
-
Stay and Play Package- Maison L'OCCITANE Deluxe King Room
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
Fabulous Spring Hotel Package - Maison L'OCCITANE Deluxe King Room (includes breakfast for 2)
The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
-
Maison L'OCCITANE Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Maison L'OCCITANE Deluxe Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Maison L'OCCITANE Deluxe Studio
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned studio features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Maison L'OCCITANE King Suite
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Maison L'OCCITANE Twin Suite
This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Fabulous Spring Hotel Package - Maison L'OCCITANE Deluxe Twin Room (includes breakfast for 2)
The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
-
Summer Adventure Hotel Package - Maison L’OCCITANE Deluxe Room Twin
The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
Guest Reviews
- PIN YI (10/5): 第二次入住 品質還是非常好 推薦大家 葡京人離機場很近 非常方便 - 非常乾淨 服務人員也很貼心 無
- Yuen Han (7/5): - 房間冷氣充足, 環境清潔 預訂時已選擇三人入住, check-in時用了很多時間處理, 但仍需上房後額外要求才有加床, 職員說加床不附合消防條例, 但最後仍然有加, 處理過程說王上愉快, 酒店應該提供足夠資訊給訂房平台, 而不是房客對房間有疑問時, 將責任推到訂房平台上
- RODRIGO (6/5): - El personal no es empatico, servicio malo.
- Beatriz Alejandra (10/5): - Really nice place,close to the Lisboa hotel too
- Kathy (5/5): Passable -
- Yuk (3/5): won't come back again - breakfast is not good.
transportation is poor.
cleanness is so so.
staff is not too friendly
can't believe an ashtray is found in the toilet. services,
cleanliness
breakfast
transportation
price is not fair at all
no gym is unacceptable
not a good deal
- Wing Yiu (8/5): - 可惜不是日式有暖板的坐廁, 否則會加分.
- Cat (4/5): - 地方不清潔,沒有SHOWER GEL
- MEI LIN PHYLLIS (6/5): - Overall is OK for this hotel and just the location and transport not so convienient.
- Bul (10/5): Exceptional - Services Service
- Verified traveler (6/5): 有待改善 - 位置比較偏,前台的職員安排不妥當,當天下午4點到,說只有尾房,不然就要等2小時;然後問職員很多事情,比如說旁邊的餐廳在哪裡,都是說不知道,不清楚;很多都是新入職的感覺,服務有待改善
- masaki (10/5): - 綺麗
- Irina (10/5): Highly recommend! Will come again! - Absolutely loved everything about this hotel!! It’s perfect for young people, and families with kids too. There is even a cinema there! Lots of Korean couples book it, and they know quality things! N/A
- Joanne (8/5): Newest value for money modem stay - Nice newest hotel in outer Cotai area. It's quiet and not so crowded. The hotel is in a small mall with few shops and eateries. There are shuttle services to Wynn Casino and airport. A 15 min walk to main Cotai area. Next door is the Grand Lisboa Hotel.where the newest Yaohan Mall is located. Overall a nice value for money hotel. The buffet breakfast at the Stanley's Cafe is limited and unpalatable. My suggestion is that they give a simple set menu option with better quality food. We had dinner and the alacarte menu was good.
- siu to (6/5): - 早餐實在太不像樣,要俾錢的應該冇可能咁差。必須要大大提升早餐的質量,否則避孕嘅感覺好差。並且沒有配套。如果地方偏僻沒有酒店車可以到達,只能夠坐到附近的酒店步行去這一間酒店。大堂的裝飾亦都非常簡單,聖誕節的氣氛並不濃厚,和其他的酒店簡直冇得比,但係收費又並不便宜。
- Wendy (10/5): Exceptional -
- Chi Hang (4/5): - Low value for money
- Lai Wan (4/5): - 酒店仍很新,設施如健身室和賭場都未開放。餐廳美食又選擇少。交通又少又疏,出氹仔碼頭穿梭巴士要15:00後才開始,一小時一班,浪費旅客的時間。這地區如世外桃源,非常不方便,下次不會再來呀!
- Yin-Chieh (8/5): - 床很好睡,但特色不足。交通車能再早一點發車會更好。
- Wing (10/5): So enjoy during my staff. - Food, quiet, cleaniliness, helpful from staff Not much to say
- Mabelle (5/5): I would not stay here again. - Room was very spacious, and clean. They provided some coupons for food, which was great. 1. Checking in and reception was confusing, and the receptionist was not very helpful. They spoke very minimal English so that didn't help either. 2. We booked 2 rooms, and the AC in my parents room (1113) broke. They came to fix it in the middle of the night and my parents didn't sleep till 4am. 3. Breakfast was disappointing, and no fruit 4. Location is by the convention center, you'll need a taxi which is very difficult to come by
- Judy (8/5): Very good - Nice breakfast buffet with some choices of food items and quite good taste. Sufficient food and clean hygiene for dining.
Just the location of hotel is not so convenient.
- Abbas (9/5): Superb -
- Verified traveler (10/5): - 新,乾淨,用品靚
- Siu (8/5): Very good -
- Verified traveler (6/5): 乾淨舒服但無特別嘅酒店 - 葡京人周邊範圍真係荒蕪,唯一一架到果度嘅巴士35號班次少,差不多半個鐘先一班。酒店嘅shuttle又疏,由酒店去各口岸嘅班次唔準時,真係要改善。
酒店附近有嘅食肆都係酒店商場內嘅幾間食店,選擇唔多,最慘係7-11都無, 好彩嘅係我果層有飲品或小食自助售賣機,但唔係住果層的話,根本去唔到嘅....
而且,其實而家Nespresso機都應該算係酒店標配啦,但咁大間酒店竟然都無,只有兩條雀巢3盒1咖啡,真係好失望。不過房間算乾淨企理。
唯一最讚賞嘅係,酒店職員好有禮貌,服務好好。
除咗body wash, shampoo/conditioner呢D係L'occitane產品, 真係無咩特別, 其實而家好多酒店都已經係用呢個牌子嘅用品, 所以無需為呢個牌子而去呢間酒店嘞
- Po (10/5): Exceptional -
- Rosita (6/5): Pleasant - nice staff 1. Cleanliness, so much hair remains on the carpet.
2. Toiletries, not enough supply of personal care products, even we asked for more toiletries, only shampoo received but no shower gel.
- Yuk (5/5): Very disappointing given the brand conjures all sorts of Provenance experiences. - hardly any spa ambience given the brand name which has raised my expectation. location is quite remote even though it is grouped with other new hotels of the same group. Very disappointed to find it is a one floor only establishment with nothing special to offer except the bathroom skin care samples! none of the facilities I looked forward to such as a spa with facial and massage service or at least a French cafe offering special French desserts, not even a croissant can be seen in the entire F & B offerings
- Ming (8/5): Very good -
- Oi (8/5): Very good -
- Pauline (10/5): - The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
- Cheng (5/5): Passable -
- WING SING (8/5): - Sleep well, very comfortable ^_^
- Donald (5/5): Passable - it was a cheap room. the entry slip you receive from immigration is needed to check into hotel. this is not stated ANYWHERE. I threw mine away because I didn't realise you needed to keep this small insignificant slip. The staff refused to check me in. Even to check in and then show them the slip later (as I needed to go to police station to get a new one)....
The swimming pool is cold water only.
Hotel location is quite far from the main strip.
- Maicy (8/5): Very good - unexpectedly good, the staff a is nice, also love the smell of the hotel
- CHI HO (8/5): - The room is clean, smell of smoke when first time get in however.
- Wing (7/5): Good -
- Hang (7/5): Good -
- Yat Fai (8/5): - 入住當天大約6PM 到達, 但Maison L'OCCITANE 的RECEPTION 已經關閉, 需要到葡京人那邊登記入住, 雖然前面只有4組客人, 但等了差不多半小時才能登記入住
其他都好好
- Haw Lin (6/5): - 整體舒適,bathing and shampoo 用 loccitane
但電視沒有airplay 功能比較失望
另外牆上突然跌出一支鐵.枝出來,而通知服務員後沒有處理
- Karen (7/5): If they continue to offer coupons, will consider staying in Maison Loccitane again in future. - The room rate includes getting spending and dining coupons which is very attractive. The security staff and shuttle bus staff are courteous and kind. Tried calling Housekeeping line, never got answer. There is only one staff on duty at Maison check-in counter. Certainly not good enough which certainly influence the efficiency. Shops under the Hotel have not been opened normally or started business. It makes the area not attractive.
- Kaan (10/5): We loved to stay here and definetely will be staying more often - We really liked the Loccitane products in the room.
- Alicia (8/5): Clean, Location is also at Cotai, The Shopping Voucher and Food Voucher is great! - New Hotel, Location is okay, Clean and Good Value for your money They should employ more staff to accommodate the Guest. In short understaff.
they need to provide frequent bus service. It takes time to get a taxi.
- Verified traveler (8/5): - check-in時間比較耐,酒店附近餐廳選擇不多,環境比較清靜
- man wah mandy (10/5): - 極度推介,環境優美,舒適。方便。酒店樓下有商場,食店,步行去地鐵站很近
- Yi Lei (6/5): 酒店人手不足 - Check in好慢,酒店過咗晚上12點冇人聽電話,搵唔到staffs幫手。
- Anonymous (8/5): Very good - the check in queue up took long time about 1 hour, other than that the hotel is nice and cozy.
- Marie (4/5): - The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation.
The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room.
During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby.
The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
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