Alpinn Hotel DUE

Location: Güvenlik Caddesi NO :41, Istanbul, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Economy Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Mihaela (9/5): -
• GIUSEPPE (9/5): Nice stay in Instanbul - The room was newly renovated and functional, and the cleaning service was excellent. The staff were available and helpful. Also, the location was great, close to both the train and underground stations. Finally, the 24‑hour reception was a real lifesaver, especially as my flight was delayed. The entrance area felt a bit limited in terms of space, and the stairs could be inconvenient for older guests. In any case, it was nothing major.
• Alina (8/5): -
• Armin (10/5): - -Locatia excelenta a hotelului -Personal foarte amabil -Raport calitate pret foarte bun
• Youssef (7/5): - Normal El precio y las estrellas no es un hotel de 4 estrellas
• Galyna (8/5): - Розташування,чистота
• Mohamadfateh (8/5): - 7 av 10
• Улмасов (6/5): -
• Javid (3/5): Not recommended for a family - Rooms are clean. Breakfast was ok for this money. The rooms are very small, and it's difficult to move around if you have a large suitcase. The room smelled bad. The reception staff were friendly, but the boss was very rude. The toilet flush wasn't working. We reported it twice, they said they'd fix it, but no one did during our stay. It seems they only care about money, customer satisfaction is very low. And the four-star rating has nothing to do with the hotel itself.
• Dmitrijs (10/5): Идеально по соотношению цена/качество -
• Muhammad Imran (6/5): -
• Yuriy (10/5): -
• Babar (6/5): -
• Fadi (8/5): -
• Mariia (3/5): Улучшите завтраки и уборку в номерах) - Месторасположение довольно тихо,близко к метро,к улице Лалели,персонал улыбчивый,довольно тихо было. В номере не было нужного количества подушек,не было вешалок,не идеальная уборка резинки какие-то на полу,волосы на кровати темные…Завтраки скудные(мы жили в отеле дешевле рядом и там выбор был в 2 раза больше) на фото были фрукты и сыры- лето а фрукты не одной нету,сыр 1 вид,колбаса тоже,выбор один и тот же я сфоткала это мы взяли всего по чуть чуть что было…
• Samiah (10/5): - قربه من الخدمات وتعامل الموظفين والنظافه والامن عالي جدا .. الغرف صغيرة ..
• Yousuf (9/5): Superb - Location No
• Manon (7/5): Good -
• Tawfik (10/5): Exceptional - They was very friendly and the hotel it was clean and nice place. Thanks a lot 👍
• Raymond (5/5): Passable -
• Sarfaraz (10/5): Great - Staff were brilliant rooms were clean great experience love to stay there again Nothing
• Dominic (3/5): Poor - The receptionist wanted me to pay in cash instead of by credit card when he saw that I had cash on me. "You have cash, cash is better". I insisted on card payment. Not very helpful staff when asking where to buy the Istanbul card or where the nearest shop is. There was still pickled, smelly food in the fridge from the previous guest, and the carpet was crumbly. Not a nice place, but at least there was good access to the metro and bus. The pictures, especially of the building, are not true and are very exaggerated and with filters. Tiny room with 50cm of space to walk in front of and next to the bed. Shower about 50cm size.
• Salah (2/5): Very poor -
• Mohamed (8/5): Very good -
• Oleksiy (9/5): Superb - Location is perfect ,breakfast very good,especially restaurant manager very professional and helpful.
• Imdaadul (10/5): Exceptional -
• Joshia (2/5): Very poor -
• Badamsuren (6/5): Pleasant -
• Qusay (5/5): Passable - Place Clean
• Shakil (9/5): Superb - good
• Amna (7/5): Overall, a really good and clean place to stay in and everything is on the door step. - The location was perfect, easy access to the metro and tram stations. Staff were very nice and helpful and always went the extra mile to help us when we needed it. We got a free room upgrade too which was brilliant. The rooms were nice, clean and spacious. The breakfast could be improved as it was an extra 7 euros for breakfast and then a separate charge for other items such as an omelette or a latte etc. which could be included in the whole of the breakfast.
• nicole giulia (8/5): - S-Bahn, Bus, Zug & Taxi in unmittelbarer Umgebung. Lage ist direkt am Zentrum.
• Luminita (9/5): Nice place to stay in Istanbul - They offered us a nice, spacious room with a view in front of the hotel. The staff was very kind, ready to help us solve any problem. Many thanks to Yusuf, the receptionist who was on duty when we arrived, with whom we could talk in English (and this happens quite rarely in the area), who offered us tea upon arrival and who made our check-in quickly. He also sent a boy to show us where the parking area was and how to get there. Because at the time of booking on the hotel's website it was said that cars can be parked in a private location behind the hotel, they helped us reserve a place for our car in that location. It was very crowded and we probably wouldn't have found a place for our car there, without their help. There is a safe in the room. On the ground floor there is a cafe where you can serve, for a fee, a very good coffee. A lot of shops, restaurants in the area and very close to public transport (metro, bus, tram), even a taxi station. However, you can reach the Grand Bazaar quite quickly on foot(15-20 minutes), and even in the square between the two mosques, at the fountain, but you have to be prepared to climb a lot, because the streets in the area are on a slope. Not too much to say, but….the bathroom supplies were not replenished, and a housekeeper gave us a very nasty reply "Finished" when we asked for soap(not all employees were rude, I think she was the only one). About the neighborhoods-narrow streets, congested, with a lot of garbage in the evening; the noise from the garbage trucks in the morning.
• Elena (1/5): Bad - The only one person on reception was helpfull (Yusuf). The rest 2 were completely unprofessional and rude. They did everything to make sure that it was last time in that hotel.
• Gysbert (8/5): I would recommend it - Good location. English speaking staff 24 hours present The electronic device whereby you indicated whether you want your room cleaned could be explained better There were no manual on how to reset the code on the safe
• Nataliia (7/5): Good - Great location and service Horrible breakfast at low season
• Kerrie (10/5): Fantastic stay 10/10 - Refurbished rooms. Great location, near metro and trams. Staff were very friendly and helpful Air conditioning wasn’t great but we could open the window instead.
• Imad (6/5): Pleasant -
• Sassan (10/5): Overall, I had a fantastic experience at this hotel and would highly recommend it to anyone looking. - I was greeted with a warm welcome from the friendly staff. The check-in process was quick and efficient. The room itself was spacious and comfortable. The bed was incredibly comfortable and we had a great night's sleep. The bathroom was spotless and stocked. I wish instant coffee was available in the room
• Emilko (8/5): Very good hotel for value - Breakfast is good enough. Many dishes and assortment. Location is very good. Better do not have a car, because there is private parking behind and its too crowed of cars.
• Ramzi (8/5): Very good -
• Feysal (1/5): Bad -
• Mohammed (10/5): Exceptional - Nice staff Breakfast
• Brahim (1/5): Very bad handling. I don't recommend it - We couldn't find the sneakers
• Vasileva (9/5): Superb -
• Sadulla (10/5): Exceptional -
• Vito (7/5): Good -
• Kateřina (8/5): Very good -
• Zainab (7/5): Good -
• Daniel (10/5): Exceptional -
• Ibrahim (3/5): Poor -
• Irina (6/5): - poor insulation between rooms. bad night's rest. But very friendly staff, good service. Sufficient breakfast.
• konrad (10/5): War Naja - Die Lage vom Hotel ist sehr zentral gelegen ,mit Bus und Straßenbahn alles schnell zu erreichen.Aber die Geschäfte sind nur mit Billigware aus China vollgestopft. Frühstückt hat uns auch nicht geschmeckt,aber dafür waren die Mitarbeiter sehr freundlich und nett. Es war ausgeschrieben das es mit Parkplatz war,dem war es nicht so.
• Nour (6/5): Pleasant -
• Ahmed (7/5): Good - Location N/A
• JenniferM5443 (8/5): Really quite good value - but an expensive taxi ride to the centre if you have sciatica! - The hotel was really good value. Quite a walk from central Istanbul but clean and comfortable. Some staff were great, others very persistent about selling unwanted excursions. Even phoning us in our room to offer discounts. Quite discomforting.
• Anar (7/5): Good -
• Christine (8/5): Very good -
• Braneman (7/5): Good - very small room. poor breakfast
• Mustafa (10/5): Exceptional -
• Mohamed (10/5): Exceptional -
• Bwer (7/5): Good -
• Ahmed (1/5): Bad -
• Jose (10/5): Lovely hotel with amazing staff and great rooms - Great room very room very nice people Nothing it was amazing
• Venu (8/5): Very good - Excellent location and excellent service from the reception The rooms are extremely small
• James (10/5): Would highly recommend! - We stayed for the Champions League final for 4 nights. The hotel arranged the transfer from the airport and this was very easy. The reception were very welcoming and always helpful. Room was nice and clean, good AC and good Wifi. Breakfast was included in the price and again was very good with a lot of range. Overall the hotel couldn't be more helpful and the location was very accessible for all the tourist attractions. We will definitely stay there again when we are next in Istanbul!
• Jay_dev (9/5): Great hotel with friendly helpful staff - Friendly helpful staff. Nice clean tidy room. Always on hand if needed.
• Catherine (8/5): Very good -
• Phil (10/5): UCL Final - Really nice small hotel with very friendly staff, made checking in and out really quick and easy. Perfect location for the Champions league fan festival. Nothing, everything was great.
• Simon (8/5): Great base to explore Istanbul - Convenient location near Yenikapi and 15 mins walk from the Grand Bazaar. Room was clean and comfortable. Staff and communication was good throughout our stay. Nothing
• Jack (7/5): Decent hotel for for the price. Suitable for staying during local events and budget tourism. - Location and price. reasonable access to Metro and local amenities. Arranged private transfers which met expectation. Organisation could be improved with regards to pick up. Decent for price during large event Breakfast left a lot to be desired and the bathroom could have done with a deep clean. Metro isn’t as close as seems as difficult to cross main road resulting in a walk to a footbridge with Steps or an uncomfortable crossing at a busy junction.
• Dale (1/5): Good luck if you’re gay - Absolutely fantastic if you’re a homosexual, you get a free upgrade to ensure you don’t sleep in the same bed…. Absolutely fantastic if you’re a homosexual, you get a free upgrade to ensure you don’t sleep in the same bed….
• Kamal (5/5): Passable - Behaviour of Staffs, they are trying to cheat me
• Barry (7/5): good value -
• Seaside04302904342 (10/5): Excellent value, great location, friendly staff especially Yousif who organised our airport transfers snd trip to Bursa. - I would recommend this hotel for tourists and business. We were a group of 11 and the hotel was clean and catered to our needs. There were a lot of people in the eholesale business buying goods for resale. Breakfast was better than I expected and staff dpoke English.
• Agnieszka (9/5): comfortable hotel, excellet breakfast, good location - Excellent food, big variety of dishes and different combination of dishes every day- all delicious. Big choice for vegans. The chef is a gem. All the staff very kind and friendly. The room and the bathroom beautifully arranged, very comfortable beds. Good acoustic insulation- can't hear the noise from the busy street when the window closed but provide yourself with the earplugs to not hear the next door neighbours. No private smoking area (kind of terrace of back garden) only at the fron door. But the tables, chairs and ashtrays provided there.
• Macrineanu (10/5): Exceptional - The position, the conditions
• Mahmut (5/5): Passable -
• Pari (5/5): Passable -
• Sanjarbek (9/5): Nice hotel to stay with family, nice staff, clean and good smelling rooms. - Family Friendly. I stayed 7 nights in the hotel with my family including 2 kids. The hotel was family friendly and we enjoyed staying there. The rooms. The rooms we had were spacious, well-lit and smelled well. When we were booking this hotel, especially, my wife was not sure how the rooms would smell in this hotel. However, she was very pleased with smell of the rooms. The rooms were cleaned daily. The staff let fresh airs in and applied air fresheners. We could feel it when we came back to the hotel in the afternoon. The rooms were clean and tidy everyday. The staff. There was a guy called Yusuf. He was nice. He was so helpful and responsive. He resolved issues quickly, arranged airport transfers for us. He offers different tours and can arrange them for the guests. Also, he advised us how to get to the certain places and lent "Istanbul card" (Istanbul card is used for underground and other public transports) when we needed. All other staff were also respective and provided excellent support. Breakfast. Breakfast was so delicious. Everyday we had different food. My wife loved cakes and had them everyday. Location. Location was perfect for us as it is close to the underground stations and shops. The area had variety of restaurants and eating places to choose. Everything was perfect for us during our stay. I would suggest to have more staff who speak in English.
• Ahmed (10/5): Exceptional -
• Liban (10/5): very delighted and happy - the property was absolutely amazing special thanks to the staff who where absolutely supportive and helpful YUSUF AND BERKAY AND MAHMUT AND MELİH all of them were superb and good people
• Ganzorig (6/5): Pleasant -
• Anonymous (1/5): Bad -
• Irine (7/5): Good -
• Yonas (10/5): Exceptional - We liked everything! Eventgough, most of the staff did not speak English, they were very friendly and helpful. We did not like the fact they charged us for bottles of water we did not use. It is clearly stated in the room the charge for items in the mini bar (Fridge). However, the bottles of water on your night stand are included in your cost. But we were charged for them as well. Cheap shot. Another thing was, the room did not have a universal outlets . We had to buy an adapter, in order for our phone chargers to fit.
• Mariana (9/5): Superb -
• Satea (8/5): good - location,staff,breakfast nothing
• Mahdi (3/5): Poor - Nothing There Were no blankets in The rooms. The cleaning personal skipped cleaning everyday. One of our room was not cleaned during our 6 nights stay. On booking it was promised a bottle of Water an teafacilities in the rooms everyday which was not fulfilled. The beds were noisy and uncomfortable. The rooms were very very small and noisy. The breakfast was too bad. The hotel personal didn’t know anything about service and didn’t Care about the guests comfort. The reception had problems with the credit card payments.
• Alexander (6/5): Slightly overpriced, good connection to public transport. - Fairly quiet area during the night, very close to metro, Marmaray and tram, we requested a room change due to being too close to the elevator and the noise that brings and they were very accommodating. First room was very loud due to being by the elevator and only had one towel for a double room, which was quite small for the money we paid. The area is not very picturesque, not close to any of the sightseeing and didn’t feel particularly safe.
• Tariq (4/5): Experiance Stay - I only liked Hassan and Abdullah Malek. Their service was very good and helpful. They went all out for my family and I. These two staff were the only helpful and friendly ones. We did not like a few things. Towels had staind, breakfast buffet was ok but mainly same menu, small room, no one came to clean our room despite calling them for 5 days. Toilet was dirty, housekeeping is very poor and they charge 5 lira for a bottle after first complimentary bottle.
• Ahmed (5/5): Passable -
• Gogeliani (10/5): Exceptional -
• Tilen (1/5): Never again. - Location is good. The rooms are not clean, the staff is unfriendly
• Cherif (6/5): Pleasant -
• Sarah (6/5): Pleasant - Staff really nice calm atmosphere Rooms were made every 3 days only
• Abunada (6/5): Pleasant -
• bek_bekali (8/5): Good location if you want to experience Laleli market and do shopping. - It is close to sea shore and fish market where you can have good and fresh fish. It is also around 1km from metro station. it is close to Laleli shopping bazaar. The hotel is mainly surrounded by cargo companies and traders.
• Fuad (10/5): Exceptional -
• Sammia (8/5): Very good -

Photos