Hyatt House Johannesburg Rosebank

Location: 28 Tottenham Avenue, Johannesburg, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite, 2 Bedrooms

  1 King Bed

  Layout - 2 bedrooms

  Internet - Free WiFi 25+ Mbps

  Entertainment - 30-inch TV with satellite channels

  Food & Drink - 24-hour room service, free bottled water, and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels

  Practical - Desk, laptop-compatible safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Free tea bags/instant coffee

• Suite, 1 Bedroom

  1 King Bed

  Internet - Free WiFi 25+ Mbps

  Entertainment - 30-inch TV with satellite channels

  Food & Drink - 24-hour room service, free bottled water, and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Towels and bathtub or shower

  Practical - Laptop-compatible safe, iron/ironing board, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee

• Studio, 1 King Bed

  1 King Bed

  Internet - Free WiFi 25+ Mbps

  Entertainment - 30-inch TV with satellite channels

  Food & Drink - 24-hour room service, free bottled water, and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Laptop-compatible safe, iron/ironing board, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided
  • Free tea bags/instant coffee

• Two-Bedroom Suite with King and Queen Beds

  The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, a dishwasher and an oven. The suite provides a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Private bathroom
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Privacy curtain
  • Free gym access

• Queen Studio

  The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and an oven. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Privacy curtain
  • Free gym access

• Twin Studio

  In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and an oven. This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Privacy curtain
  • Free gym access

• One Bedroom Suite

  Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and an oven. The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Private bathroom
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Upper floors accessible by elevator
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Privacy curtain
  • Free gym access

Guest Reviews

• Carlos (8/5): -
• Muhammud (10/5): 5* - Location safe Nothing
• Cheri (8/5): - . .
• Ella (10/5): -
• Silvia (10/5): -
• Jean-Francois (8/5): Bon hôtel bien situé. - Hôtel bien situé près du Rosebank Mall et personnel très attentionné. Problème avec le transport vers l’hôtel
• Sean (10/5): -
• Michael (5/5): -
• Pavel (4/5): - Honestly, the expectation didn’t match Dedication and deferment was the place
• Letsiwe (7/5): - Conveniently located with great views. Walls are thin and rooms can get quite noisy.
• Prieshka (7/5): I think it’s suitable and comfortable - I thought the room size is great and nice finishes. I think it needs more decor and charm. Some paintings for the walls. Extra furniture. It feels lifeless.
• OSCAR (9/5): -
• Riyaz (5/5): improve on beds and provide disposable essential for ladies like shower caps at least and some toilet paper which is ful - location the beds are really not comfortable
• Kelly (10/5): FELT RIGHT AT HOME - SAFE AND PEACEFUL - STAFF WERE SO FRIENDLY - ESPECIALLY REA! LOVED HOW WELL THE ROOMS WERE EQUIPPED - VERY CLEAN. PERFECT! NOTHING
• Nevyan (10/5): - Well build, location Nothing I would change
• Van schoor (10/5): Beautiful stay, lovely staff and I’d definitely recommend this place - I’m a picky eater, I won’t comment much on the breakfast however my colleagues were very impressed with it.. The location was so perfect for us, it wasn’t too far from the training facilities, or from the mall, you could literally walk there and it was a safe environment too.. The staff was absolutely amazing, very friendly, always so helpful, it was a really great stay, we were so comfortable.. It’s really just the small basins in the bathroom but everything was good.. My opened in the room was broken, I had to borrow one from a friends room but it was no big deal.. Oh and having to log in or connect to the Wi-Fi on a daily basis..
• Samuel (5/5): -
• Griffiths (7/5): - Nice bed, and clean room. Food is fantastic mostly. No milk in my room. No large mirror to see more than just my face and neck. No extra toilet paper, and there was no hair drier in the room. There was also no shower cap as part of amenities. The butter chicken was not as good as I am used to.
• Malcolm (7/5): -
• Shane (8/5): -
• Goralentle (8/5): Great/Lovel. - Great! Many options. Plumbing in room made a noise through out stay. I suspect it was the placement of my room/bed that resulted in this. Sound of water in pipes was loud.
• Stan Nyabereka (5/5): Not too great. My wife did not like the place. - Breakfast was okay. Just ran out if you were late! The location is good just a walking distance to the main Mall? I did not like the furniture in the rooms. The beds are not up to the Hyatt standard. This was not my first time staying at a Hyatt but this one layout and all not good.
• Naledi (10/5): I've told my team to always book me here when I come up to Joburg. - Friendly and welcoming reception. Themba at reception was especially eager to help with any queries or requests made in person or on the phone. I had to extend my stay 3x times and the whole process was easy. Breakfasts are also a rave! Portion size by room service could be better.
• Ashwin (7/5): Adequate safe comfortable accomodation. Well located - Reasonable breakfast. Adequate. Not exceptional Wash basin in bathroom too narrow. Water splashes on the floor. No floor mats. Had to request for towels. Put the aircon on and water began dripping through the ceiling light. All were attended to promptly though and was impressed by this Security checked driving licence every time we drove in or out . Should have a resident permit
• Brenda (9/5): From Hyatt House to Hyatt Home - I really liked the look and feel of the Hyatt House and the staff who made this feel like home. We enjoyed our stay so much that extended by an extra day. These are the MVPs Veronica, Busisiwe, Reagile, Kwedjo from the Restaurant. Sbu and Tim from Front Office and Olga from Housekeeping. A lovely team. There wasn't anything I didn't like.
• Stephen (8/5): -
• Arthur (8/5): -
• Raquel (8/5): Wonderfull stay. The place is super Clean, well located, amazing staff. -
• Steele (10/5): -
• Vhahangwele (10/5): Beautiful place - Everything is as shown in the pictures, beautiful place in very secured area and it is very close to Rosebank Mall. And check-out is at 12:00, what a perfect time. Nothing
• Mahomed Moolla (9/5): - Location Rooms Staff were amazing Prayer room Halaal Bathrooms had a slight smell
• Ebrahim (8/5): City stay - Almost like a boutique hotel. Great location. Staff absolutely wonderful. Not soundproof so would try to keep noise to a minimum esp early morning. Ground floor gets busy near the restaurant. Better to stay on upper levels perhaps
• Someia (10/5): Foi agradável - A localização O pequeno almoço com poucas opções
• Yassin (8/5): -
• Kevin (10/5): Very nice place with excellent attentive staff. - Lovely breakfast. Plenty to fill you up for the day. Quiet area with easy access to all types of shopping. Nothing.
• Abdelaziz (10/5): -
• Ivan (9/5): Excellent. - Accommodating, friendly and efficient staff. Excellent breakfast. Quiet. Good location. Minor. A few small convenience items could be added in the suite.
• Taher (1/5): - Rien il y a des gens qui on attaqué dans la parking de l’hotel avec les armes et l’hotel n’est étais pas sécuriser Aussi la police il N’arrive pas le service de sécurité et nuuuullllll …
• Alan (8/5): -
• Abdelkodous (9/5): - The sink of the bathroom is too small, with the stand as well, you can't even wash your face or brush your teeth comfortably
• Charles (8/5): -
• Aliyah (10/5): Warm and welcoming staff with great hotel amenities. I will certainly be back next time I'm there! - I stayed in this hotel during a roughly 8 day trip to Joburg with a close friend. We had separate rooms, which were fairly spacious with great natural lighting. The fairly large bathroom had a large bathtub and shower with enough space for us two to keep our toiletries. Our suite also came with a well-equipped kitchen and I cooked a few times during the stay with ease. We also regularly ordered room service, as service was pretty fast. The staff at this hotel are incredibly warm and friendly. They were always willing to answer our questions and attend to any needs we had. We regularly chatted with the manager, who checked in throughout our stay, and their hospitality was one of the highlights of our stay. It was convenient having breakfast included in our stay, and they have espresso beverages available to order on site as well. The breakfast food was decent, but not spectacular. I also typically eat plant based, and while there were a good amount of vegetarian options, the vegan options were limited to fruit, bread and breakfast potatoes.
• Vladislav (10/5): -
• Mathers Garage & Filling Station (8/5): - Location, Room size. Bathroom wash sink is too small.
• Mariette (9/5): -
• Alejandra (7/5): Comfortable and secure - The location felt safe, they have security at the gate. There is good and free parking for guests. The rooms were comfortable. Service at the restaurant was extremely slow, waiting over 45 minutes for food. The breakfast buffet was quite limited with some options running early and not replenished.
• wetsho (2/5): 1st room was terrible,lucky the staff quickly agreed to swap rooms but the second room gaf dirty shower with hair - Its location The room had a terrible smell smell and the shower was dirty with hair noted and the couches had wine stains
• Zita (8/5): -
• Rulz777 (1/5): -
• Mohammed Yusuf (10/5): - Everything is lekker. Thanks
• Basheer (6/5): - Staff were very good Very Noisy
• Angela (8/5): - Confortable and clean Need more cleaning on corridors
• ashley (10/5): Fantastic, it ticked all the boxes - Clean and lovely facilities with great service and most friendly and helpful staff
• Stephen (9/5): Recommended - Very friendly staff - hats off to role team on reception especially. Great location. Mall a very short walk away. Breakfast was good - lots of options. Decent gym available as well. Would stay here again.
• Farai (7/5): - Great location! Great breakfast! Room furnishings a bit dull, did not represent the Hyatt brand well
• Nontu (7/5): Good location with a fair stay. Good breakfast. Halaal status to be disclosed upfront. - Good location for where I needed to be. Breakfast was good. Noise from higher floors caused by swimming pool pump. Not stated upfront that it’s a Halaal establishment - no alcoholic beverages served and breakfast is halaal.
• Natalia (10/5): -
• Nangula (9/5): - The food was amazing, staff exceptionally friendly. I would have liked a smart TV but that is not a train smash. The facilities were clean and overall it was a great experience. The mattress needs rotation
• Amanda (10/5): -
• Malesela (8/5): -
• Sean (10/5): -
• Moya (8/5): - Great staff - always willing to help. Very friendly. Great location for theJo'burg bus tours. In terms of commnication. The hotel is cashless with no money exchange bureau. This should be made clear at some point during the booking.
• Pip (8/5): -
• Igor (9/5): Excellent! - South Africans are so kind! Here in this Hotel, they were more than kind! Awesome! It was entirely a great experience!
• Jose (10/5): Heerlijk, super vriendelijke portier en receptioniste - De vriendelijkheid van het personeel en de locatie. Heel veilig om te verblijven en vlakbij alle hippe koffietentjes en restaurantjes. Het zwembad zag er op de foto’s beter uit dan in het echt
• Someia (10/5): Foi boa - A localização ,o hotel também muito bom os trabalhadores muito atenciosos O quarto achei um pouco pequeno, e senti a falta de um espelho longo🙊so tinha um muito pequenino
• Lucie (8/5): -
• Andy (8/5): Overall excellent! - Big room with lots of space and amenities. Sofa was not comfortable and unable to access Netflix on TVs.
• Naeema (9/5): -
• Bart (9/5): Fijne uitvalsbasis voor het ontdekken van de stad, goede parking - Heel blij met het balkon! Geen suggesties, zeer tevreden
• cassim (8/5): We were satisfied and will revisit in future. - Quiet, good location, ample parking. Not much to complain about but the following could be given a bit of attention: 1. The wash basin in the bathroom is very small, shallow and uncomfortable to use. 2. Definitely a new toaster in the breakfast area
• judith (10/5): Séjour très agréable - Le personnel était très serviable La piscine et le coin transat est trop petit
• Ashraf (10/5): -
• Tshepo (3/5): Unpleasant and uncomfortable. - There was a chunk of someone else's hairs on the shower floor. The bathmat also had someone's hair and there was dust on the bathroom floor. The bed was old and it made the most irritating squeaky sound each time I turned on the bed. The bathroom door is chipped and so is the headboard. I've stayed at the hotel before but I was disappointed with the room I stayed in, it was not value for money.
• Madulu (10/5): -
• nobuhle (10/5): -
• Fawzia (7/5): -
• Kara (9/5): -
• Moises (10/5): -
• Patukani (7/5): -
• Jayson (8/5): -
• Vishal Anand (8/5): In general, it was excellent. - breakfast. very good n tasty.. and the staff was very welcoming May be more chicken or mutton for those who do not eat beef.
• Ashley (8/5): I always enjoy my stays at Hyatt. - The environment is great and secure. The food is always fresh and tasty. The staff is super professional and prioritises the needs of clients. Just the bathroom cubical are too small to fit two people at the same time bathing.
• shelli (10/5): It was a wow - safe, easy, clean and comfortable - The location was excellent. I liked the safe parking, the attentive staff and the immaculate room and bathroom. I had no complaint
• Roland (9/5): Super Lage! Großer, kostenloser, sicherer Parkplatz direkt vor dem Hotel. - Lage ist top. Man kann in wenigen Minuten zu Fuß Rosebank Mall erreichen.
• Joseph (10/5): -
• Katija (9/5): -
• Nazir (8/5): -
• Mushtaq (9/5): -
• Nonhlanhla Lungile (8/5): Value for money - Area- close to the Gautrain Station. Close to the Rosebank Mall. Noise at night from people walking on the corridor. 1st floor (gym floor)
• Nickita (5/5): My guest had to pay for her room and dinner upon checking in. Not acceptable - My guest had to pay for her room and dinner upon checking in. When I made the booking, there was a hold for the room payment on my card, which I expected to make the final payment upon checking out. How does this process even make sense? My guest was very dissatisfied.
• Xolane Michael (8/5): Staff had bad attitude and did not rspond to request. - Hotel Staff was unfriendly and did not respond to requests
• Antenor (9/5): - O café da manhã era bom , sem muita variedade mas de qualidade. O atendimento poderia ser um pouco mais voltado aos turistas . Explicações sobre bons locais para refeições, passeios, informações uteis. Não tivemos este suporte .
• Suud (8/5): - Excellent service and very supportive staff.
• Anthony (8/5): Stay felt like home - The security personnel manning the gate have superb human relationship skills Little variety with food
• Claudia (3/5): We paid too much for what we expected - Location and staffs Not wifi Not air conditioning Loud sound from pool and bathroom
• Claire (7/5): - Emplacement Il manquait un lit alors que j'ai réservé pour 5 personnes. J'ai fait dormir mes 3 enfants sur 2 lits en travers car pas de lit disponible avant le lendemain. J'ai payé un supplément pour le lit supplémentaire le lendemain.
• Tshwanelo (9/5): -
• Adrien (8/5): Très agréable et parfaitement adapté pour un séjour professionnel. - Le petit déjeuner était très complet avec des variations chaque jour ce qui le rend moins répétitif. Les chambres sont très grandes avec un balcon ce qui est très agréable. Le personnel est très aimable et acceuillant! Le lit n'était pas très comfortable et la chambre pourrait bénéficier d'un petit tapis ainsi que de plus de décorations.
• Itumeleng (8/5): Overall good stay, just need to fix the leakage - The view was beautiful There was a leak on the ceiling near the window

Photos