Ascott Star KLCC Kuala Lumpur
Location: No. 1, Jalan Yap Kwan Seng, Kuala Lumpur, 50450, Kuala Lumpur, MY
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy a fitness center and a seasonal outdoor pool for leisure activities.
Dining Options
Dine at the hotel's restaurant or order room service during limited hours. Continental breakfasts available daily.
Featured Amenities
Access dry cleaning/laundry services, a 24-hour front desk, and an elevator for convenience.
"Discover comfort and convenience at Ascott Star KLCC Kuala Lumpur, just steps away from top attractions." Book your stay now!
Important Information
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- No single-use plastic straws
- Comprehensive recycling policy
- Annual carbon offsets
- 24-hour front desk
- Outdoor pool - seasonal
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Smoke-free property
- Water dispenser
- Composting
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Eco-friendly cleaning products used
- Handrails in stairways
- Food and water bowls
- Litter box
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Annual carbon offsets
- Humane animal treatment
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- At least 80% of all lighting comes from LEDs
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic straws
- Reusable cups only
- Water-efficient showers only
Rooms Available
-
Executive Apartment, 1 Bedroom (KLCC view)
1 King Bed
753-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Premier Apartment, 1 Bedroom (KLCC view)
1 King Bed
854-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Room, 1 Bedroom
1 King Bed
712-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Executive Studio
2 Twin Beds
320-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Premier Room, 1 Bedroom
1 King Bed
854-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Apartment, 1 Bedroom (KLCC view)
1 King Bed
712-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Premier Room, 2 Bedrooms
1 King Bed and 2 Twin Beds
925-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Washer/dryer, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Lever door handles
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Composting
- Eco-friendly cleaning products
- LED light bulbs
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- Rodolfo (10/5): - Our suite was beautiful. Thoughtfully appointed with quality furnishings. The staff was professional and knowledgeable. Surrounding area offered everything from superb dining to shopping.
- Alan (8/5): - Great location for views and walk to KLCC. The infinity pool with views was a little under maintained and both pools didnt provide towels. My room, although appeared clean, did have roaches wondering around. Overall the hotel was good though.
- Syreeta (10/5): Amazing Views - The Ascott Star is the perfect place to stay when visiting Kuala Lumpur. Check-in was very easy and the staff extremely friendly. The lady that checked me in was so kind to change my room so I would have some views of the Twin Towers from our room. This 2 bedroom 2 baths was very spacious. The room was clean and I was in love with the shower. The rooftop was stunning!! The other level with the pool was amazing too.
- MUHAMMAD (10/5): - Best location.
- MOHAMMED (10/5): - It was lovely
- Robert (10/5): Great choice ! - Superb hotel. nice view of the Petronas Towers. Super friendly, helpful, great staff, super clean. I would return there if i'm going back to Kuala Lumpur.
- Phuong (8/5): - Nice views . Comfort beds. Walkable to several malls.
- Verified traveler (10/5): Excelente - Gran apartamento , muy bien ubicado , muy agradable , cómodo y un hotel con todas las facilidades y gran vista de la ciudad , solo le falta el restaurante para los desayunos al menos: están dos lugares al lado pero no son del ASCOTT. Lugar maravilloso para estadía .
- Wenshiou (10/5): - Good
- Gary (10/5): - Wonderful first trip to Kuala Lumpur. Ascott Star KLCC is ideally situated next to Suria KLCC Mall & next to MRT. Easy to get around KL. Rooftop pool & main pool fantastic!
- Dale (10/5): Great Location - Great hotel and in a great location. The views from the rooftop bar are amazing and the restaurant and pool on L6 are amazing
- Richard (10/5): - Great location. Tried
- Isfaaq (10/5): Trop bien - J’ai bien aimé. La localisation de l’hôtel est parfaite. Transport et autres à proximité. L’appartement est équipé d’une cuisine, machine à laver et frigo. Bien réfléchi. La vue du rooftop est incroyable. Je recommande.
- Ruby (8/5): - Great comfort room include the best pillow
- Ahamed Alrajhi (10/5): - Excellent stay at this property. We were very pleased with everything especially the view.
- Sergio (10/5): - Increíble habitación. Vista a las torres.
- Jacob (8/5): - Great location, wonderful facilities such as Sky Pool, huge Gym and restrooms. But the lift noise is a little bit annoying at night.
- David (10/5): Great hotel in KL - Hotel is great. The location is right next to the Petronas towers. Rooms are really big and comfy. The pools and the gyms are great. The only suggestion would be to add more loungers near the pool
- Matthias (8/5): - Alles ok
- Florian (10/5): - …
- Terry (10/5): - Nice spot…great infinity pool
- Kirit (10/5): Location - The hotel is located in an area to close location to all the main tourist attractions.
- Melanie (10/5): - Lovely hotel with the best receptionist Farineha who helped me to have an upgrade to a suite with fantastic views over the Petronas Twin towers. You can pick up the hop on and hop off bus outside the towers that only takes 5 mins to walk to. Two shopping malls within walking distance and 2 amazing pools with gym facilities. Everything seems new and well managed. I’ve had to stay an extra 2 nights due to a cancelled flight and extending my visit to stay in the same room was seamless so thank you
- CHUEN HOE (8/5): - Near to Twin Towers
- SERGIO A (8/5): Hotel Rascacielos frente a las Torres Petronas - Es un complejo de edificios con departamentos y algunos pisos son del Hotel . Suites muy amplias y equipadas pero le falta más servicios del hotel . Lo mejor es que están situados atrás de las Torres Petronas , así que la vista es inigualable desde el rof top
- MANDY (10/5): - Love this hotel & their staff! We had a very pleasant stay at this hotel! The room is very spacious & new looking! This hotel offers you a decent size safe to store your valuables, a microwave, dining table, knife, utensils, plates, bowls, cups, kitchen sink, dish rack, dish washing soap, washer/drier, detergent in the room. This hotel is also close to Petronas Twin Tower, water fountain show, big shopping malls, etc. It’s not far to get to Batu caves. I strongly recommend this hotel and book longer stay there.
- Nona (10/5): - Super zentral, tolle Preisleistungsverhältniss. Leide keine Steckdose im Bad… 😅 und nur 5 Liegestühle am Pool. Keine Handtücher am Pool
- Verified traveler (10/5): Address - The property consists of 3 towers. It was not apparent when I arrived which one I was going to. Unfortunately, there were torrential rains when I arrived and I had to walk around the complex with my luggage. Excellent view of the Petronas Towers from skybar and pool, tower 3.
- Kishan (10/5): - This hotel is out of ordinary in every aspect. At the heart of city centre and five minutes walk to iconic twin towers. Hotel is super clean and very comfortable. Staff are very courteous. Thoroughly enjoyed our stay.
- Omar (10/5): - Ottima struttura , ottima posizione , unica pecca manca bottiglie acqua in camera.
- Salvatore (10/5): - Tutto perfetto la piscina che dà sulle Petrnas Tower e spettacolare
- Alan Gerard (10/5): - My wife and I stayed at the Ascott Star KLCC for four nights in January 2025. We spent a long time at check-in, as we arrived at 13:30 and the room was not ready. It was still not ready at 15:00, so the reception kindly gave us another, upgraded Apt (we had booked a deluxe one-bedroom). It was my fault as I did not indicate our arrival time in the online check-in. I suggest you do this if you plan to arrive before 3pm, especially if you arrive at a busy period (our stay was over the Chinese New Year holiday weekend). The Apt was fantastic; very modern, large, clean and well-appointed, with a view of the Petronas Twin Towers. The location is also great, within walking distance of the towers, but in a quiet area. We didn’t use any of the facilities but there was a lot on offer. The view from the rooftop is absolutely gorgeous. The hotel personnel were all very helpful and friendly, and we will stay here again when we travel to Kuala Lumpur.
- Verified traveler (10/5): Excelente lugar para quedarse - Excelente estancia, súper bien ubicado de la zona turística, solo a unos cuantos pasos de las Torres Petronas. Una vista preciosa desde el restaurante de la Terraza y la alberca
- Hadi Toufik (10/5): - Mycket central hotel och fantastisk pool med mycket fin utsikt
- Jing (10/5): - Very comfortable hotel and easy access to everything.
- Montserrat (8/5): Buena ubicacion cercana a Petronas Towers - Buena ubicación al lado de Petronas Tower. Buen surtido de amenities pero solo hay corner de Starbucks, no hay servicio de bebidas ni snacks
- Anuj (10/5): - Great hotel all around . Only comment is the staff around the pool/restaurant were not helpful or friendly . Didn’t want to open an umbrella and said all 3 were in maintenance (we saw someone using them the night before …)
- Carolina (10/5): - We love our stay at The Ascott Star KLCC and would definitely recommend the hotel. Facilities are great, the rooftop restaurant and swimming pool are great, they have a fully equipped gym and a second swimming pool in the 6th floor, views to the Petronas Towers and the rooms are large with everything you would need to feel just like home. Above all else, the staff is very helpful and friendly.
- Andre (10/5): - Very nice staff and beautiful property. Unfortunately the hot ater doesn't last very long.
- azna (8/5): - Easy access to KLCC!
- oliver (8/5): - Good property but the lifts are super super slow - nice rooftop and gym is ok
- Rosni (10/5): - Room is clean and tidy.
- Kuo (10/5): Excellent Hotel Near Petronas Towers - The hotel is new and is well maintained. The staff are all very friendly, greeted us with smiles whenever they saw us. The deluxe one bedroom suite comes with a washer/ dryer (and detergent) which was very convenient. We’ll definitely come back.
- Jonathan (10/5): Just great! - Wonderful stay
- Sui Lan (10/5): - Excellent location and comfortable apt
- Robert (10/5): - Nice, felt like home
- Khaled (10/5): - Good hotel and nice staff
- Cecilia (2/5): - Staff took 10$ for the reason of extra tax charge per night. Room is stuffy. Won’t return. Didn’t stay. Booked another hotel.
- Shane (8/5): - Impeccable hotel with excellent amenities and an amazing rooftop pool. Superb views of the Petronas towers and KL skyline from the rooftop pool and restaurant, it’s magical at night. Breakfast service and food were sub par for a hotel in this category. Dinner service and food were better still not on par with other 4-5 star hotels in this price range.
- Lourdes Cruz (10/5): - Hotel is very nice and clean. Staff are very friendly and helpful.
- Mimi Maame (10/5): - I will stay here all the time! Cannot complain about anything! 10/10 I’d recommend
- Maria (10/5): - Great location and friendly staff. I just wish the restaurant, Alva, takes credit card instead of cash only.
- Verified traveler (10/5): Great! - Excellent location, great facilities, staff very helpful.
- Sai Kiu (10/5): - Good location. New and nice facilities.
- luke (10/5): - Great Place to stay , close to shops and Petronas towers The hotel has great views of the towers The room was fantastic and staff are so helpful . Would definitely recommend staying here
- Robyn (10/5): Great value and location - I highly recommend this apartment hotel for a trip to KL. It’s location in KLCC is great. We walked to Petronas towers and KLCC park. We stayed in a 1 bedroom. The king bed was really comfortable and the living area spacious. The kitchen had a kettle, toaster, pod machine, cook top and microwave as well as full sized fridge. The washing machine was helpful. Two great pools at the property and a big gym and yoga room.
- Yuanyuan (10/5): Superb hotel - Location is perfect, walking distance to the Petronas Towers. Hotel rooms are really nice and clean. Incredible view from the top floor. Highly recommend!!🔥🔥🔥🔥
- Khai Meng (10/5): - Good
- HANS (10/5): - Great position of the Hotel, close to shopping malls and restaurants. within walking distance of public transport. Staff were very helpful and went out of their way to make things easier.
- Bineesh (10/5): - An excellent property and staff
- Jarryd Anthony (10/5): - Thank you for a wonderful stay during my time in KL. Also, thanks Rajah for all of your help during my stay. Would highly recommend to anyone who visits KL
- Miguel (10/5): - Exellent!
- Mark (10/5): - Excellent property and staff team. Easy walk to KLCC metro and shopping centre with food hall. Amazing views of the tower (pay for Petronas tower view) but breakfast is only 2* (better to eat elsewhere or buy something to eat). Use Grab for taxi (there is a cash option). Great swimming pool, front desk and apartments with water/dryer and quality bathroom items. Will be my first choice of stay next time I visit KL
- Reza (8/5): - I would definitely give a 5star to this hotel if the breakfast wasn’t this bad. Everything is perfect, rooms, pools, lobby, views, service, staffs. The only downside is breakfast which is poor, stingy and in a terrible separated room, absolutely disaster coffee, which ruins the way you would start your day. If you ever decide to book this hotel, give yourself a favour and plan your breakfast outside, perhaps in KLCC. Apart from breakfast, loved everything and might come back again.
- Gavin (10/5): - Amazing place to stay. Location, walkability and connections to the metro were just perfect. The staff were incredibly friendly and super helpful. Every time I entered or left the hotel, the staff were smiling and always greeted no matter the time of day. I was given a view of the Petronas Twin Towers from my apartment and the hotel even gave me a small gift for my birthday. The rooftop pool was incredible and the 6th floor pool was great too. I also tried out the inhouse Peranakan massage service on the 6th floor and it was perfect, a lot cheaper than any massage place in KL. There is also a shortcut to the KLCC metro station. If you walk left from the entrance and then walk towards the Avenue K mall, head down the stairs to the basement and you’ll see the KLCC metro. You can also go to Suria KLCC mall and Pavilion via this route too - Great for super hot days when you just want air conditioning or street less walks Overall, I couldn’t fault Ascott Star KLCC. I will definitely stay here again if I ever return to KL.
- Helen (8/5): - The rooms are spacious and clean.
- Sui Lan (10/5): The best place to stay in KL - Excellent service and great location!
- Verified traveler (10/5): - Nice dig & friendly staff. However let down by greasy tabletop & hair in shower cubicle.and inconsistent daily housekeeping.
- Tung Meng (10/5): - EXCELLENT !
- Lai (6/5): - Everything was perfect until I fell, stepping out of the room because I missed the 3 inches threshold in front of the room. I fell and crashed my head into the wall in front. I sustained injury to my head and shoulder. My husband rang reception for ice cubes to put on my bruised forehead, was told to wait for 5 mins. He couldn’t wait so he went to reception to get himself. The same night I had aches all over my body, including my neck and back. I suggest the hotel management put a warning strip on the threshold so it is more visible. This set up is a serious hazard.
- Jenny (10/5): - Large shopping malls just nearby. Easy to get to the monorail through the mall. Ask the concierge for the short cut. Save you much more time. Spacious suite. Comfortable mattress.
- Bernard (10/5): - Home away from home!
- Jaroslaw (10/5): The greatest!!! - The best hotel I was in from over 700 around the world
- Anilyn (10/5): - Best honeymoon this year on our Anniversary year, we thank you for our surprise room..
- Nadya (10/5): - We stayed at the Ascott Star KLCC Kuala Lumpur for a week in December and had a great experience. The hotel is in a great location, in the heart of KLCC, close to the Petronas Twin Towers, Suria KLCC and KLCC Park. It is new, officially opened in 2022. The apartment is extremely clean and tidy, the kitchen is fully equipped, with an amazing view of the Petronas Twin Towers from the windows, and the king size bed is very comfortable, at a reasonable price. The infinity pool overlooks the Petronas Twin Towers. After reading the reviews, we did not have breakfast there but we ate at the rooftop restaurant and the variety of food is something that needs to be improved. The reception staff were extremely polite, friendly and helpful. Everyone was so welcoming. We highly recommend the hotel to everyone and will definitely come back next time. Thank you Ascott Star.
- Nina (10/5): - Fantastic facilities in this stylish property, combined with excellent customer service, friendly staff and high standards. The property has a rooftop pool with amazing view of Petronas Towers (although no shade unfortunately) and a HUGE pool on the 6th floor with numerous places to sit or lounge including poolside cabanas and spa jet areas. Room was spotless and very well equipped including full kitchen and washer/dryer. Only negative was confusion on arrival as we were dropped by our taxi at the wrong tower (there are 3 towers that all go by the same name and address!) - better drop off instructions are needed - ask taxi to drop you at Alva restaurant for the correct entrance. Staff were super welcoming and extremely helpful. Would stay again if in KL.
- Derek (10/5): - Hotel Staffs are friendly. Good location, short walking distance to shopping malls.
- Mehwish (10/5): - Great property with lovely amenities. Breakfast was a bit hit and miss though. Overall location, service and facilities were great.
- TAKATOSHI (10/5): - The location is very convenient and view of KLCC is amazing. The access to subway, shopping malls, including KLCC is within walking distance. I enjoyed very quiet stay.
- Marc (10/5): - Excellent staff, property and very walkable location for KLCC
- Blair (10/5): - A beautiful hotel with incredible facilities and a stunning view. Oversized rooms and extremely comfortable
- Su Yin (8/5): - The convenience of home within the best zone of town
- Mervyn (6/5): - Service is lacking
- Verified traveler (6/5): - Hotel is ok. The breakfast was terrible. An understatement if anything.
- Che Han (10/5): - The room is excellent, I love it so much and can see the twins tower.
- David (10/5): - We had a very spacious clean room with a washing machine and kettle. The hotel has a roof top pool with a great view of the city and the Petronas towers, which are very close.
- miles (6/5): ASCOTT STAR - Hotel is a nice modern facility. Pool areas and gym were fantastic. Rooms are spacious and clean with all home comforts. Hotel does not have room service, restaurant or cafe. Breakfast can be supplied, however, very ordinary food and best to be avoided.
- Chung Leng (8/5): - The breakfast by the hotel is bad.
- Lina (10/5): - Definitely my first choice of accommodation
- Jasmin (10/5): - Ascott Star staff are friendly, room is clean and parking space is not a problem if you follow their instruction to park at B3 or B4 at the other level are meant for the residents at Ascott. Even though is only 1 night stay but it is definitely worth the money spent for this accommodation. Will definitely book again if I do travel to Kuala Lumpur again.
- Jonathan (10/5): - Great staff at check-in and helpful during our stay. Good location. Thoughtful gift left in bedroom by the staff, much appreciated.
- Elaine (10/5): - This property is a great find. It is brand new so all the amenities in the apartment were up to a very high standard. The 2 bedroom Is spacious, modern and classy. Beds are very comfortable. Staff are first class- from check in to check out, they have been very courteous, efficient and very professional. The view from the rooftop pool desk was spectacular, overlooking the Petronas twin towers. It was just a shame that we only stayed for a night. Will definitely stay here again when next in KL. Thank you Ascot staff, you are first class!
- Sui Lan (10/5): - Great place to stay in KL !
- Ahmad (2/5): - Property wise is excellent. However, here are issue i had during my stay: 1) Check-in waiting time almost 1 hour, even there were only 4 guest there. 2) After check-in, they told me room is not ready yet and need to wait another 30 minutes. Check-in time is at 3PM and i only get the room key at 430 PM. 3) Room aircond is not functioning well. It showing error. Call and meet guest service but they were busy with incoming guest for check-in. Technicians came after 1 hour and confirmed aircond is broken. 4) Had to wait for another 1 hour, before guest service call back to change the room. She deliver the new room key 30 minutes later. I went to the new room after 7PM and basically lost 4 hours of stay/rest due to this issue.
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