The Residen
Location: 25 Ridgmount St, London, England, WC1E 7AH, London, GB
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Prime Location in London City Centre
Explore London with ease, steps away from University College London and a short walk from The British Museum.
Convenient Amenities
Enjoy complimentary wireless internet access and concierge services during your stay. Additional features include luggage storage, laundry facilities, and an elevator.
Cozy Guestrooms
Relax in one of our 16 guestrooms with complimentary wireless internet access and well-equipped bathrooms. With washers/dryers, turndown service, and weekly housekeeping, we ensure a comfortable stay.
Book your stay at The Residen and immerse yourself in the heart of London's cultural and historic charm.
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Amenities & Facilities
- Free WiFi
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Elevator
- Tours/ticket assistance
- Housekeeping on request
- Well-lit path to entrance
Rooms Available
-
Premium Apartment
1 King Bed, 1 Double Bed and 1 Double Sofa Bed
Overlooking the city
Layout - 2 bedrooms and living room
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Washer/dryer, iron/ironing board, and guidebooks; cribs (free) available on request
Comfort - Heating, portable fan, and fresh towels every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Private bathroom
- Heating
- Satellite channels
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Guidebooks or recommendations
-
Luxury Apartment
2 King Beds, 1 Double Bed and 1 Double Sofa Bed
Overlooking the city
Layout - 3 bedrooms and living room
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, towels, and a shower/tub combination
Practical - Washer/dryer, iron/ironing board, and guidebooks; cribs (free) available on request
Comfort - Heating, portable fan, and fresh towels every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Private bathroom
- Heating
- Satellite channels
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Guidebooks or recommendations
-
Family Apartment
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Overlooking the city
Layout - 3 bedrooms and living room
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, towels, and a shower/tub combination
Practical - Washer/dryer, iron/ironing board, and guidebooks; cribs (free) available on request
Comfort - Heating, portable fan, and fresh towels every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Private bathroom
- Heating
- Satellite channels
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Guidebooks or recommendations
-
Standard Apartment
1 King Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Washer/dryer, iron/ironing board, and guidebooks
Comfort - Heating, portable fan, and fresh towels every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- Heating
- Satellite channels
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Portable fan
- Bedsheets provided
- Guidebooks or recommendations
-
Superior Apartment
1 King Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi 50+ Mbps
Entertainment - Cable channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Washer/dryer, iron/ironing board, and guidebooks; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Heating, portable fan, and fresh towels every 3 days
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Private bathroom
- Heating
- Satellite channels
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Guidebooks or recommendations
Guest Reviews
- Hasan (8/5): - Clean and spacious
- Sarah (10/5): - Beautiful clean apartment. Well located. Would definitely book again.
- Yun (4/5): No warm water - There was no warm water, sent message to the apartment agent, same where the check in instructions was from, at 6pm, receive no answer, not even next day, if ever will. We traveled with baby and toddler, no warm water was a big discomfort, should a basic confort available. Was advertised as sound proof, that was definitely not the case, if people passing by the entrance one would think they're in the room.
- Chloe (10/5): - This was clean and a great stay
- Lana (10/5): - Convenient location
- Miranda (6/5): Merkezi. - Çok temiz ve merkeziydi. Konforlu ve büyük bir daireydi.
- Hazel (8/5): Just what we needed - The apartment was really well located for a visit to the British Museum, places to eat and access to the tube network. I stayed with my 2 children and they were happy to set up separate beds. The only downside was it was rather hot, the bathroom was like a sauna and we couldn’t turn the radiator in there off. It’s only a minor downside as the windows open. I will stay here with my family again.
- J S (2/5): Extremely Disappointed: A Disastrous Experience - Upon entering the room (Apartment 6a), we were immediately overwhelmed by a strong and persistent stench of cigarettes. The smell was so pervasive that it was impossible to ignore. As non-smokers, we found this highly unpleasant and unacceptable, and it triggered breathing difficulties for my wife who had previously been asthmatic. It was clear that a previous resident had smoked in the room and it had not been adequately cleaned. After about 30 minutes sitting on the couch, we noticed our clothes had started to smell of cigarettes. We left the apartment with the windows wide open for a few hours, but when we returned the smell was as bad as ever. To address this issue, we attempted to contact the management by phone as there is no on-site presence at The Residen. We made a total of seventeen calls early in the evening, using three different numbers provided, but were utterly unsuccessful in reaching anyone. We left multiple voicemail messages explaining our situation and expressing our willingness to move to another apartment, but we never received any response or acknowledgement. Overall, our experience with The Residen Aparthotel was an absolute disaster. The management have refused to refund or compensate us even though we didn’t stay for any of the three nights we had booked. As a courtesy, I emailed them a draft of this review a week before I posted it, but they ignored that too.
- Denise (10/5): - It was a lovely place but was advertised as being Covent Gardens… it was a fair walk to Covent Gardens. However had we not stayed up here we wouldn’t have discovered Charlotte Street which ended up being one of our favourite areas in London. Overall great place, awesome service and beautiful room.
- Charles (2/5): Minimum Security Prison - This is not a hotel. It is an apartment building that has units being rented out to travelers. Check in was confusing, had to personally try the code on stranger's doors to get in becuase, no one answers ALL 5 phone numbers provided to guests. The entire unit has NO AIR COND. hot as heck the whole day, Street side is super noisy with traffic and/or cosntruction, rear side has people throwing away trash into huge bins in the early hours. Beds and linens are filthy, beds horrible quality. Last day we left the room and got locked out when trying to get our luggage to rush to airport. Had to call 20 times to get our luggage and not miss our plane.
- Waleed (10/5): - Best place to live
- emerald (6/5): - Close to tube
- Sarra (10/5): - The property was lovely, modern, and well-equipped. We were close to many sites and the tube station. Would definitely stay again!
- Mark (6/5): - This is an apartment, not a hotel. Really good location, great apartment. However, the pillows are so lumpy that it’s like sleeping
- Ivette (8/5): Cute flat in London - Great apartment in the heart of London. Easy access in and out of building and very comfortable for a family.
- Jose Antonio Poo Del (8/5): - El proceso de llegada al inmueble no es práctico
- Rose (10/5): Fabulous - Fantastic place to stay for a large group, clean and accomodating
- Halbert (6/5): Reasonable but Roaches - We stayed at the Residen for 1 night in their 3 bedroom penthouse. The staff were great and excellent with communication. The apartment was decorated decently but the place somehow still felt a little neglected. No central air and the fans supplied could use an update as well. Biggest downfall was at night a lot of ROACHES came out. I relayed this to their office and received an apology but no kind of compensation for the inconvenience.
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