citizenM London Victoria Station
Location: 292 Vauxhall Bridge Road London SW1V 1AE, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern and Convenient Accommodation in the Heart of London
Cutting-Edge Technology and Comfort
Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms.
24-Hour Service and Prime Location
With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground.
Unwind and Indulge
Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication.
Book now to experience the epitome of modern hospitality in London!
Important Information
Kindly note that service animals are allowed. Guests need to inform the property of the service animal before arrival.
When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Lift / Elevator
- Luggage storage
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Security alarm
- Key card access
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Internet access
- Wine release events
Rooms Available
-
King Room - View
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, an iPad, a safe deposit box, parquet floors as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Premium Room, 1 King Bed (View)
1 King Bed
151-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch flat-screen TV, digital channels, and iPad
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Bathroom emergency pull cord
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Desk
- Private bathroom
- iPad
- Toilet paper
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Bathroom emergency pull cord
- Mobile key entry
- Energy-saving switches
-
King Room - Accessible
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Room - High Floor
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Room with Premium View
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- iPad
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Anna (9/5): -
- Markus (10/5): -
- Steve (9/5): -
- JILL (10/5): Perfect - Everything needed Nothing
- Shona (10/5): - Location, staff, cleanliness Not
- Janine (9/5): Great location. Super clean - Fab entrance and lounge bar area. Super helpful staff. Loved the ironing room Room was smaller than i expected. Great for overnight
- PeterLPJ (8/5): - Die Verkehrsgünstige Lage.
- Postiglione (8/5): -
- Peter (8/5): -
- penelope (10/5): -
- Gerald (4/5): - The lift The bed was hard and awkward to get in and out no tea and coffee no glasses for drinking room was designed for under 30s
- Erika (9/5): -
- Jörn (8/5): Gerne wieder :-) - Modernes, hippes Hotel. Lage ist super (1 min. von Victoria Station). Zimmer sind klein, Badezimmer ist quasi integriert. Insofern nicht so viel Platz. Aber alles sauber und funktional. Personal wirklich supernett. Preis-Leistung für London top!
- WernerEggli (8/5): -
- Roy (5/5): Ideal location with an average breakfast and very limited food offering in the evening /dear wine - Location and staff BREAKFAST WAS NOT SPECIAL AND THE DOUBLE BED AGAINST THE WALL ON THREE SIDES MEANT CLIMBING OVER MY PARTNER TO GET UP IN THE NIGHT
- Cecil (10/5): Loved the hotel and staff and drink & food options - Staff were friendly, helpful and courteous. Very relaxed and engaging atmosphere. Excellent wifi. Could offer say a continental breakfast of just cereal/yogurt/toast for a lesser price.
- Bernard (10/5): - Le confort, l'espace, les parties communes conviviales. La gentillesse du personnel Rien
- Stéphane (9/5): Un hôtel parfait pour un court séjour, centré et sympathique - Hôtel superbement décoré, chambre agréable, nuit sans bruit, délicieux petit-déjeuner. Rien, tout était bien
- Karthikeyan Mohan (9/5): -
- Jon (8/5): -
- Joelle (10/5): -
- Joelle (10/5): -
- Elif (10/5): Perfect. I adviced all people. - Personels are so friendly and helpful ❤️
- Jon (8/5): -
- joan (10/5): My daughter and I did her college graduation trip to hang out in London, it was great - Great staff, very friendly and helpful Everything was great
- Catherine (10/5): Très bonne expérience - Très bel hôtel moderne à proximité du métro et de beaucoup de monuments
- Jane (10/5): - CLEAN
- Natalia (3/5): - Me cobraron un importe mayor al de mi reserva. O sea que no honraron el precio de la reserva que había hecho meses antes por booking. Cuando lo expresé y les mostré el resguardo de la reserva de booking, me dijeron que no podían hacer nada. Que el precio era el nuevo que imponían o que no tenía habitación.
Es una pena. El hotel no está mal. El ambiente general es agradable. Pero no pueden hacer esto a los clientes.
- Pascale Segolene Mireille Jeanne (9/5): Magnifique, inoubliable - Emplacement idéal à proximité des hauts lieux de la capitale britannique
- Ilse (9/5): -
- Felix (10/5): - Kleine aber gut ausgestattete und gemütliche Zimmer
Freundliches Personal
Gemütliche Lobby und Bar
- Marija (10/5): -
- Caroline (8/5): Très bien - La localisation, le personnel, les services Lit double encastré, donc 1 seul accès par un côté.
- Wencke (10/5): Vi kommer tilbake! - Helt perfekt beliggenhet, rolig på rommet selv om hotellet ligger veldig sentralt. God frokost, romslige rom, gode senger. Flott inngangsparti med sofaer og stoler. Hyggelig og hjelpsomt personale
- sharon (10/5): -
- Ferran (8/5): -
- María (9/5): - Ubicación, limpieza, todo nuevo Podría incluir desayuno
- Veronica (6/5): -
- Paige (10/5): Absolutely brilliant, would definitely stay again - I absolutely loved the service of all the staff and the rooms we’re absolutely fantastic, would definitely stay again
- Celia (9/5): Genial - Todo
- Hannes (10/5): -
- Catherine (8/5): - The style and design but the staff were outstanding in their welcome and availability and engagement. This was consistent throughout our two day stay across all staff. The toilet pod in the room, the basin outside the pod and the lack of tea making facilities in the room.
- Mario (10/5): -
- Karolina (9/5): -
- Karstad (8/5): - Moderne, minimalistisk, rent og sentralt. Hard seng, ukomfortabel dyne og pute.
- Clare (8/5): - Good location. Very modern, quiet room on 6th floor.
Friendly staff. Good breakfast and bar food. I pad for use of lighting, blinds, TV etc. No glasses, water or tea making facilities in the room. Not suitable for anyone not used to using an Ipad.. Bed quite high from the floor.
- Philip (10/5): - Location N/a
- Ebru (7/5): - I knew before booking that the room wouldn’t be very spacious, but it is quite small. It might feel too small for a couple, though it was fine for me and my teenage daughter. I liked the bed placed next to the window, which made it nice to look outside. The hotel entrance is lovely, and the breakfast was good as well. It was not very clean — there were hairs on the bedsheet. I didn’t make a big deal out of it, but if you’re very sensitive to these kinds of things, it could bother you. The hotel is very close to Victoria Station, but there were drug addicts on the street nearby.
- Harpa (8/5): -
- Lynn (10/5): Excellent stay the tea was a bad taste and cold - Location The food
- roberto (7/5): -
- Galit (10/5): - The best hotel I have ever been to in London
- Lara (8/5): Hotel moderno in posizione centrale - Hallo molto accogliente e moderna.
Posizione ottimale per visitare la città. 2 minuti da stazione, metro e bar e ristoranti Camera piccola.
Letto scomodo se usato da due persone, perchè accessibile solo da un lato, essendo incastrato tra due muri e la finestra.
- Veronica (6/5): - La ubicación, moderno El personal muy bien, pero al entrar en el hotell parevce impersonal, el chekin lo tiene q hacer uno mismo, las habitaciones modernas pero pequeñaa n
- Christopher (8/5): - Location and staff. The lights were bazaar to control.
The bathroom was not properly private.
The room was small.
- Paul (9/5): Good place to explore London - The location is good from a public transport point of view and shops and restaurants are close by. The staff is friendly. I was overall happy. The area is a little less attractive at night as there are many homeless people around. Hard to avoid in central London. And the hotel has security staff.
- Vicky (8/5): - Lit dans le sens de la largeur de la pièce. Celui du côté fenêtre devait passer par dessus l’autre pour monter ou descendre du lit. Seul bémol
- Gero (9/5): -
- Alessia (8/5): rilassante - struttura accogliente e camera funzionale come in tutti i posti a londra lavandini del bagno molto piccoli
- Eran (9/5): - The check-in experience, entrance lobby, and room were all excellent. The breakfast was good, but I would recommend improving the variety and quantity of fresh vegetables, which felt somewhat limited
- Duncan (6/5): Nice decor and rooms but bring your own food and water. - Friendly and helpful staff To get a glass of water one had to go down to the reception/bar area or stick your head under a tap. Lift touchpad for the key to operate it is too low for tall people especially with a lower back pain. The food was like armed forces PAYD for those that know!
- Cedric (7/5): Tres bon pour un court séjour - Emplacement Central près des gares et métros Le petit déjeuner laisse à désirer
- Hassen (7/5): Un hôtel très bien situé - L'emplacement, pouvoir tout gérer de la chambre avec une tablette La chambre minuscule, le lit pas très confortable, matelas taché
- Nicola (9/5): - Struttura pulita e moderna , in buona posizione per visitare Londra , staff cordiale e disponibile Camera dotata di tutto ma piccola con letto matrimoniale che era accessibile solo da un lato
- Taavi (9/5): -
- Yasmine (10/5): -
- Caroline (10/5): -
- Polly (10/5): Futuristically perfect! - Modern, clean, friendly & easy Nothing
- Salma Noëlle (7/5): Bien mais sentiment d’insécurité dans la rue de l’hôtel. - Propre et personnel sympathique
Propre et équipement moderne La localisation est bien car proche des transports mais, je ne me sentais pas en sécurité à certains moments le quartier n’est parfois pas très bien fréquenté.
Chambres exiguës
- Jorge (10/5): -
- Elza (9/5): -
- Daniela (8/5): -
- Adrian (9/5): Perfect location and Amenities , surrounded by Theatre shows. - Staff were friendly and helpful. Room was spotless.
The lounge and reception areas were well designed, modern, comfortable for meetings. The bar and the food tables were very comfortable.
Victoria Transport stations just outside the hotel and surrounded by many theatre shows. Not applicable.
- RACHEL (8/5): -
- Quentin (10/5): Parfait merci beaucoup - Super hôtel, idéalement situé. Nous avons beaucoup apprécié le personnel et les chambres, qui sont vraiment top !
L’hôtel est très facile à trouver et proche d’une grande gare ainsi que des bus.
Le service de bagagerie gratuit est un vrai plus pour profiter pleinement du dernier jour.
Nous recommandons sans hésiter et nous reviendrons avec plaisir.
- Ana (10/5): - Nous avons adoré cet hôtel. Situation idéal à côté de plusieurs lignes de métro. Personnel adorable. Chambre très bien imaginé avec tablette pour contrôler tout (amusant et facile à utiliser), lit très confortable et des touches d’humour un peu partout. Le fait que le lit soit contre la fenêtre ce qui oblige à déranger la personne avec qui on partage le lit pour entrer ou sortir. Mais nous comprenons que comme ça l’espace est optimisé.
- csalgues (9/5): Bien situé et accueillant. - Personnel très accueillant.
Confort du lit.
Petit-déjeuner. Mur de la salle de bain presque transparent
- Giampaolo (7/5): - La posizione Il letto matrimoniale addossato alla finestra, per salirci e per scendere bisogna passare sopra l'altro.
- NEREA (10/5): -
- douglas (10/5): Having been to a number of Citzen M hotels. The same ethos. Comfort. Easy atmosphere is fantastic. - The super friendly reception and the continued consideration of the staff makes the hotel a delight to return to. The modern design sets a fine standard to easy comfort. Not a single complaint.
- Lothaire (10/5): SUPER - L hôtel est situé a coté de la station Victoria ,super facile pour prendre le métro . L hôtel est très moderne ,le personnel était super (je ne parle pas anglais et ils m ont aidé pour tout . Je reviendrai RIEN
- Maryam (10/5): -
- Zuzanna (7/5): - Bardzo blisko do stacji Victoria, ale w bezpośrednim otoczeniu hotelu dużo osób bezdomnych, brudno i niebezpiecznie. Drogie śniadanie, brudna, poplamiona pościel
- Rossella (10/5): Consiglio vivamente un soggiorno qui - CONSIGLIATISSIMO, soprattutto per i giovani. Tutto perfetto. Dalla calorosa accoglienza, alle facilities della nostra stanza. Situato in un posto strategico per girare la città (a circa 200m da Victoria Station, dove si prende anche il treno diretto per Gatwick). In ogni camera è presente un iPad dal quale regolare luci, prese, pulizia a richiesta. Nella hall c’è anche a disposizione tap water per gli ospiti. Letto comodissimo. Ritorneremo con piacere.
- luca (9/5): - Colazione nella media , non eccezionale
- Rebecca (10/5): - Staff were very friendly and welcoming. The room was spotless and had a lovely view while being very quiet. Facilities were great.
- Clément (10/5): Parfait - La technologie Rien
- Emma (8/5): -
- Giorgia (10/5): -
- Sandra (10/5): Funcionalidad top - Alojamiento comodissimo, centrico y bien comunicado. Muy moderno y funcional. El
Perdonal super amable. De 10
- Ralph (10/5): Hip place even if you’re not.. - Great showers! A bit different check in but not too bad
- Kwok Wei (10/5): It is a fantastic trip at CitizenM Hotel. Staffs at reception and coffee bar very considerate. - Kettle is highly preferred. People working in hotel and reception and Coffee Bar are very nice and kind.
- Francesca (8/5): -
- Yvonne (9/5): Great location, spotless - Location, liked how you could control lights, temperature blinds from I pad Bed up against the wall
- Carmen Maria (9/5): -
- Mançura (10/5): - Nota 10 é pouco para este hotel. Localização espetacular, perto da estação que leva aos aeroportos, assim como está perto dos principais pontos turísticos. Pequeno-almoço super completo e quartos muito bem equipados. Controlamos tudo do quarto a partir de um Ipad, permitindo muito conforto. Se já não bastasse, os funcionários são excelentes. Todos sem exceção. Tivemos um pequeno problema de saúde durante a madrugada e os funcionários (obrigado ao Andrew, Joshua e ao John) ajudaram com tudo. O hotel é ótimo mas as pessoas fazem o hotel ser ainda melhor
- Frederic (9/5): -
- Alexey (7/5): -
- Patrick (9/5): Ich würde wiederkommen :-) - Sehr nettes und freundliches Personal. Lage sehr gut...2 Minuten zur U-Bahn. Perfekter Ausgangspunkt für die Stadttouren. Gepäck konnte kostenlos aufbewahrt werden. Wasser konnte jederzeit selbst abgefüllt werden. Schöner moderner und frischer Style. Kamen bei der Anreise morgens um 1.30 an und konnten noch was Essen und Trinken :-)...man hat uns eine Pizza zubereitet = Top! Die Zimmer sind recht klein, dafür aber sehr gut zugeschnitten sodass alles Notwendige trotzdem vorhanden ist. Das Zimmer war auch sehr sauber. Für Paare gar kein Problem...für Personen die zusammen reisen, aber nicht "so eng" miteinander sind, könnte es vielleicht etwas zu "nah" sein (Dusche, Toilette, Bett).
- Viveka (9/5): - Allt! Fräscht, modernt, läget, supertrevlig personal, fantastisk frukostbuffe. Det enda som jag inte tyckte om var kudden som var lite för hård för min känsliga nacke.
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