Hotel Lago del Desierto
Location: Lago del Desierto 137, El Chalten, ar
Star Rating: 8.1 Stars
Property Type: Hotels
About this Property
Stunning Views and Exceptional Service
Exquisite Dining Experience
Indulge in a culinary journey at our on-site restaurant and unwind at the cozy shared lounge. Our concierge service is at your disposal to ensure a seamless stay.
Comfortable Rooms with City Views
Relax in well-appointed rooms featuring city views, a wardrobe, and modern amenities. The private bathrooms are stocked with complimentary toiletries for your convenience.
Convenient Location
Located in El Chalten, our hotel offers easy access to the city's attractions. Enjoy the complimentary WiFi throughout the property and grab a drink at the snack bar.
Experience the perfect blend of comfort and luxury at Hotel Lago del Desierto. Book your stay now for an unforgettable getaway.
Important Information
This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 27243362801)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- BBQ facilities
- Luggage storage
- Fax/photocopying
- Tour desk
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Adult only
- Public Bath
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Television in common areas
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Double Room
1 Double Bed
Internet - Free WiFi 25+ Mbps
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Heating
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
-
Standard Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features a wardrobe, heating and garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hand sanitiser
-
Twin Room with Private Bathroom
Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a wardrobe, heating and garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hand sanitiser
Guest Reviews
- Nestor (5/5): - La ubicación y la amabilidad del personal La habitación muy chica, la puerta del baño no cerraba bien y como llovía entraba agua en el baño
- Maria Natalia (8/5): -
- Ariel (8/5): -
- Silvana (9/5): - La atención del personal, y la ubicación
- Alena (7/5): Buen trato! - La ubicación es muy buena! Cerca de todo: 5 mins andando desde la estación de buses, 5 mins para llegar a la calle principal
El trato del personal es inmejorable! Siempre nos han atendido super bien y nos han ayudado en lo que hemos necesitado!
El desayuno bien rico! Hay un poco de todo: para hacerte un sándwich, cereales, tostadas, huevos y dulces varios El aislamiento acústico
- Rodrigo (9/5): Excelente - Ubicación Sin TV en la habitación
- Martinez (7/5): - Ubicación y atención Los baños muy chuquitos
- María Elena (10/5): Mi estadía fue muy agradable por el entorno y la agradable atención de la gente del lugar! - Me encanto la atención ,la cama muy cómoda y el desayuno espectacular!!
- Aalt (7/5): Fijn hotel met veel te kleine badkamer - Het personeel is supervriendelijk en heel attent. Je wordt met een glimlach ontvangen en na je verblijf weer met een smile uitgezwaaid. Nuttige info ontvangen. Echt prima. De badkamer is veel te klein en het stonk uit een putje, wat je ook in je kamer rook. De wc zat meteen achter de deur, en er was een hele nauwe doorgang. De douche leverde zo weinig water, dat het je moeite kostte om nat te worden. Jammer van zo'n verder fijn hotel.
- Federico (9/5): -
- Hernán Justo (8/5): -
- Juliano (8/5): - Hotel aconchegante, Recepção atenciosa. Banheiro poderia ser melhor,colocar um Box no chuveiro invés de cortina.
- Daniel (4/5): La habitación es muy chica e incómoda - No tiene tele ni bidet, el baño es muy chico lo que hace bastante incomodo. Las cama tampoco era comoda. Habia un solo enchufe para cargar el celular en la otra punta de la habitacion. El mueble para dejar la ropa tampoco era muy agradable. La verdad tenia muchas mas expectativas. Queria ver la tele en el hall central compartido y tampoco funcionaba.
- Marcia Lenise (8/5): -
- Ana Cláudia (5/5): -
- Olivieri (9/5): - Atención, personal y servicios muy buenos 👍no tengo queja Nada a comentar
- ENZO (1/5): ES UNA FALTA DE REDPETO SL CLIENTE, COMO ASI TA.MBIEN ION PRECIO-CALIDAD AVISM - El desayuno fue bueno en general Inodoro roto - Tamaño habitacion excesivamrnte chica sin aire, sin cortinas blakaout, sin fregobar, sin almenos una silla, sin perchas en la pared, sin TV.
Baño extremadamente chico. Vanitory deprimente, sin buen espejo, sin vasos, puerta rota. Espacio de ducha e inodoro, topo carcel...
- Bjarni (4/5): -
- andres (3/5): - Nos gusto la ubicación. El desayuno muy básico, no había opción sin gluten o sin lactosa.
- Maria (4/5): - недалеко от станции, но город маленький, поэтому...
персонал приятный за такую цену не было горячего завтрака :(((((
запах туалета в местах для завтрака
номер маленький, отель старый, слышимость большая
в следующий приезд буду выбирать хостел, переплатила просто
- Tony (8/5): Room with a view. - Friendly staff. Lovely views. Wash basin taps were hard to turn off.
Curtains didn't fully cover the window.
These were not a big problem.
- marcela (8/5): -
- Gustavo (6/5): - La atención del personal El baño no funcionaba correctamente y no está acorde al precio
- Chang ho (10/5): -
- Alice (6/5): - The view from our room Breakfast; toilet wasn’t working well; we could not arrive after 12:30 pm on new year eve’s because the door would be closed.
- Maria Teresa (8/5): - Bom café da manhã
Ótima localização A estranha regra de que não pode comer no hotel
- Gómez (10/5): - La cordialidad del personal La red wifi
- Mainet (7/5): - La ubicación, el desayuno y la atención del personal. El baño de la habitación es muy chico sobretodo la ducha, sin bidet y salía olor que iba directo a la habitación.
- Karol (8/5): -
- Asha (8/5): Good location, great staff. Showers could use some work. - Good location, staff were very friendly Shower was a bit difficult to adjust and bathroom wasn’t the cleanest but the room itself was nice and the common areas were lovely.
- Fernanda (5/5): Serve para o objetivo de dormir, não podendo esperar mais que isso. - Da localização A acomodação é bem simples com um valor muito alto. Poucos amenites e café da manhã ruim (poucas opções e ovos gelados e muito cozidos).
- Michael (3/5): Backpacker charme - Sehr infreundlich und unflexibel
- Agustina (8/5): Recomendable, pero muy ajustados los espacios y sin cortina blackout - Buen desayuno, ubicación, la atención No tiene cortinas black out. (Amanece a las 6am y anochece a las 10pm...) personalmente un punto muuuy importante para el buen descanso.
El tamaño del baño es mínimo
- Roxana (7/5): - La ubicación muy buena. Extremadamente caro para la calidad de las instalaciones y servicio.
- Nikolay (7/5): -
- Dan Cote (8/5): - A reasonable hotel in a village of hostels The stove was overheated
At second request receptionist corrected
- Eric (8/5): -
- Javier (5/5): - La habitacion, en relacion a precio calidad, no cumplio nuestras expectativas. muchos detalles en la habitacion
- Catherine (8/5): - Charmant petit hôtel au pied du Fitz Roy, bon petit déjeuner, personnel souriant et aimable, chambre correct,
prix un peu élevé pour la prestation.
- Seru Campos (5/5): El chalten vale la pena! - La gente muy amable sobre todo la chica que atendía por la tarde. El precio es muy alto para lo que es el hotel. Las comodidades son básicas. No hay problema con las comodidades para el tiempo que uno está dentro del hotel, pero me pareció muy caro en relación precio calidad.
- Edoardo (7/5): - Posizione. Colazione essenziale.
- Emanoelle (10/5): -
- MARA (8/5): Podemos falar boa pela localização, pelas funcionárias e pela limpeza é ruim pelo chuveiro e café da manhã pouco variado - Funcionários educados e atenciosos, hotel cheiroso Café manhã , chuveiro pessimo , não sai água.
- Schirley (8/5): - Cama confortável , as funcionárias muito atenciosas , ótima localização, ambiente cheiroso e limpo. Chuveiro péssimo ,box do banheiro muito pequeno, café da manhã sempre com as mesmas coisas pra comer durante os 8 dias que ficamos.
- Carlota (9/5): Molt bé! - Bona localització, prou aprop de tot com per anar-hi caminant i prou lluny com per tenir tranquilitat. Personal súper amable i llit molt còmode Estaria bé que tinguéssin més habitacions disponibles amb llits individuals
- Maria Daniela (5/5): Decepcionante - La verdad, lo único rescatable es la ubicación El ropero de la habitación estaba todo desencajado
El baño sin bidet ( en Argentina), ducha chica, amenitis de baño escasos y de mala calidad
Desayuno lamentable, la banana cortada en pedazos con la cáscara puesta es la primera vez que lo veo…. Escaso y horario muy temprano y acotado
Después de las 00:30 Hs cierran el hotel y no podes entrar
Caro para lo que ofrecen , sin servicio de bufet/ restaurante/ viandas para excursiones…..
Desde la habitación se escuchaba lo que hablaban en el loby…..
No lo recomiendo…..👎
- Nicolás Carducci (4/5): No volveria - El hotel era lindo, la atencion de las recepcionistas muy buena. Muy amables y cordiales Nos resulto caro en relación precio/calidad, para los valores que hay en Chalten de otros alojamientos.
No te permiten salir luego de las 12.30 (en una ciudad turistica, donde hay bares y boliches abiertos hasta cualquier hora)
Y al margen de eso nos resulto muy incomodo un comentario sumamente xenofobo hacia israelitas que realizó el dueño del hotel el dia que nos hospedamos. Totalmente fuera de lugar
- Crizalyn (7/5): -
- Peter (8/5): - Frühstück war ok, aber nicht besonders Im Zimmer hatte es keinen einzigen Haken wo man zum Beispiel das Handtuch aufhängen konnte
- Carolina (7/5): -
- María José (9/5): -
- Ekkehard (7/5): Gutes Hotel, freundlich, gute Lage. - Äußerst freundliche Mitarbeiterin am Empfang, gute Tipps für das Abendessen. Zentral und ruhig gelegen. Schöne Lobby. Kein sicherer (abgeschlossener) Parkplatz für Motorräder. Heizung im Zimmer lässt dich nicht abstellen.
- Marta (6/5): Hotel básico. Nada más que para dormir. - El desayuno demasiado básico. Estás en un lugar donde el desayuno es fundamental para arrancar con una buena actividad física. El desayuno
- IVO DOMINGOS (4/5): Não pretendo voltr e não recomendo. - Localização Apartamento muito velho, mal conservado e falta de limpeza.
- Rodriguez (8/5): Un buen hotel para ir de trekking - Ubicación,
Atencion El desayuno es bastante simple
- Laiz (7/5): Bom para poucas noites - Funcionários prestativos Banheiro péssimo. Toalhas de qualidade ruim, espaço pequeno.
- Martha (9/5): Un Lugar para volver. - Fue lo que pretendíamos. El personal: De Diez. No había bidet.
- Noelle (7/5): -
- yanina (8/5): Linda estadía en Chaltén. - La ubicación es cercana al centro y la terminal de ómnibus y las habitaciones muy cómodas y buen servicio de Limpieza y el personal de recepción super amable y atento a todo. El desayuno bien pero podría haber sido mejor cuando se desayunaba más tarde y donde quedaba poca variedad. Volvería a elegirlo.
- Michel (8/5): - Emplacement,vue depuis la chambre La chambre était un peu petite
- Veronique (4/5): Das nächste Mal übernachten wir woanders. - Das Zimmer an sich war in Ordnung. Das Frühstück war ok, aber nicht mehr, als unbedingt notwendig. Am Tag unserer Ankunft (wir waren in El Calafate) bekamen wir eine (vermutlich automatische Nachricht) vom Hotel mit der Bitte, ihnen unsere ungefähren Ankunftszeit mitzuteilen. Das war aus zwei Gründen komisch: 1. hatten wir bei der Buchung eine ungefähre Ankunftszeit angegeben, 2. herrschte an diesem Tag in der Provinz Santa Cruz wegen sehr starken Sturms der absolute Ausnahmezustand. Um El Calafate (und auch El Chaltén), so wie in der gesamten Provinz, waren sehr viele Straßen gesperrt, wir kamen nicht aus dem Ort heraus, Neuigkeiten waren erst für nach 18h des Tages angekündigt. Dies war ein Umstand, der dem Hotelpersonal mit Sicherheit nicht entgangen war, schließlich war der Nationalpark auch komplett gesperrt! Wir saßen also in El Calafate fest, teilten es diesem Hotel auch mit mit der Bitte, unsere Reservierung nicht zu stornieren, sollten wir es an dem Tag nicht nach El Chaltén schaffen. Trotzdem bekamen wir erst mal die Meldung, dass unsere Reservierung storniert werden würde, wenn wir nicht bis 22h im Hotel seien... (lt. Booking ist Check-In bis 0h00 möglich!). Nach einigem Hin und Her bestätigte man uns schließlich, dass man die Reservierung über Booking ändern könne, falls wir es nicht rechtzeitig schafften. Wir haben es gerade so geschafft. Die Straßen waren kurz vor 19h wieder frei und wir konnten vorsichtig bei sehr starkem Wind nach El Chaltén fahren.
Das Zimmer war ok, wenn auch ein bisschen in die Jahre gekommen. Das Bad ist viel zu klein (keine Abstellmöglichkeiten), die Dusche noch viel kleiner. Der Duschkopf ist nicht höhenverstellbar und für kleine Personen viel zu hoch angebracht. Außerdem sah er nicht sehr appetitlich aus.
Für Selbstversorger ist dieses Hotel absolut nicht geeignet, da Verzehr jeglicher Speisen (außer Frühstück im entsprechenden Bereich) nicht nur im Zimmer, sondern im gesamten Hotelbereich komplett verboten ist. Aber man kann ja die vom Hotel angebotenen Lunchpakete und Abendessen kaufen... Bei aller Liebe: nein.
- jonathan (10/5): Súper recomendable - El personal !! Todos muy amables, no obstante eso, la comodidad, limpieza, comidas, todo muy bueno. El horario obligatorio de cierre de puertas, y hay que volver si o si antes de ese horario.
- Joohee (8/5): -
- Antonio (9/5): -
- Corinne (6/5): - Emplacement top mais beaucoup de vent la nuit pas d’isolation des fuites .. pour le prix ce n’est pas satisfaisant .
- Nicola (6/5): Disappointed.... - The place is clean and the communal areas are lovely. The room we had was a small twin but had a great view of Mt Fitz Roy. The heating and hot water worked. Great location in town ( the town is small so most places are convenient). The breakfast was basic but ok. The staff were very lovely but I marked them down because of their incompetence. I expect a fully functioning toilet and ours wasn't...we had to hold the leaver in the cistern to try to get it to fill with water again. In the morning the pleasant staff asked if everything was OK and we told her about the toilet, her response was "well it's just like that" in a very sweet tone and asked if there was anything else! We told them the next day that the problem was still the same, when we went to check out, she had little interest and just wanted to check our room before we were, in her words "free to leave". This place comes with a lot of rules...no food in your rooms, (they don't provide kettles), you MUST hand in your key every time you leave the hotel...they double check that you have read the rules! My rule is that you have a functioning toilet. So to the management there... room number 6... FIX the toilet...the sink tape also leaks.
- Sarah (10/5): -
- Viviana Mabel (9/5): -
- OMARINI (8/5): Recomendable. Muy bueno el personal de servicio - La ambientación Que no tuviera black out en la ventana de la habitación y la falta de un TV, por lo menos en la sala
- Yilin (10/5): -
- Remo (6/5): -
- Max (8/5): Confortable dans un endroit froid - Bonne situation, très bon petit déjeuner Rien
- Schifini (8/5): Buena relación precio / calidad. - La ubicación. Muy chico el baño, y no tenía bidet.
- JORGE (8/5): -
- Natalia (10/5): La pasé genial muchas gracias por la atención - La atención excelente, la ubicación, limpieza, comodidad de la cama el café
- Rocío (5/5): Mala relación calidad precio - El desayuno es bastante completo y las chicas son muy amables. Si vas en auto tiene lugar para dejarlo. La cama era sumamente incómoda, y en la habitación no hay blackout por lo que entra toda la luz, no solo de día, sino de noche de las luces que iluminan la fachada del hotel. Tampoco está insonorizada la habitación y se escucha absolutamente todo lo que pasa en el palier. Después de un día largo de trekking lo que uno más necesita es descansar y acá fue bastante difícil.
- Roberto (6/5): Não vale o que custa - Como o povoado é pequeno a localização é boa, perto de restaurantes e mercadinhos. A cama é super confortável e o ambiente do quarto bem aquecido! Não tinha televisão no quarto. O café da manhã deixa a desejar, falta medialunas por exemplo e o hotel tem muitas regras e não oferece nada alem!
- Felipe (7/5): -
- Debbie (10/5): - Excellent and friendly staff at Hotel.
Helpful in adjusting when plans changed.
Helpful when planning hiking activities.
- Helena (8/5): - Staff amazing and helpful, clean, comfortable, quiet.
Room’s curtains need to be blackout to block bright street light.
Wonderful view of El Chalten peaks mountain from back window room.
- Suzanne (10/5): - Surprisingly comfortable. Not a lot of luxuries but we didn’t miss them. Super friendly staff.
- Rimma (10/5): - Everything was great. Beautiful hotel with very friendly , family atmosphere. We felt like home,where all the staff loves you.
- Natale (6/5): - Very old fashioned room, the bathroom needed a renovation. The heating system was really good,m for peak winter stays, there is a small gas heating system in each room but for some reason it was impossible to turn off in my room and it was not that pleasant with 15 degrees outside. No daily cleaning services.
Overall I saw very small care for the clients, being lactose intolerant I have asked if the breakfast includes dairy free alternatives as soon I checked in. The day after the indicated me some milk as lactose free when in reality it was just standard milk, just after starting drinking it a realized it when I had already ingested some. They actually had some almond milk in the kitchen that they showed up later on my complaints. No possibility to do breakfast box in a place where most of the people go to hike before 7am.
The reception staff speak good English and they do their best but they don't really have any local knowledge.
- Bertorello (8/5): - Very cute hotel with very easy access from the bus station in el Chalten. Close to several restaurants and amenities and with a very attentive and personal touch from the staff.
Nice little room a bit to renovate but with a charming touch. We enjoyed our stay.
- Fernanda Emilce (10/5): - Nos ha encantado el trato recibido por Dario, Francisco, y las chicas del servicio de limpieza y desayunos ,nos hemos sentido como en casa.
El lugar muy bonito , muy accesible a todo.
- Reiner (10/5): - We stayed here for 4 nights and enjoyed it very much! Wonderful staff and ambience! Everyone was very welcoming and helpful. We had a tour that missed picking us up and they called them and made alternate arrangements.
Rooms were good size and very clean. Would stay here again!
- Alexandra (6/5): Very Average - The bed was comfortable and the place was warm.
The breakfast was very basic and bland. We had a view of bins out the window. The room door was loose so banged all night due to strong winds. The staff demand that you give your key to reception whenever you leave the building, but then hang the keys behind the reception (which is sometimes unattended) which didn´t feel very secure. There are a lot of rules considering it is a hotel for customers and not a school for children. The most expensive place we stayed in in Patagonia and not worth it compared to other properties.
- Santiago (10/5): Todo perfecto - Reservamos este hotel porque era la opción más barata que encontramos en el Chaltén a finales de marzo y la verdad que la relación precio calidad no puede ser mejor.
Pros: desayuno incluído bueno, limpio, agua caliente y calefacción perfecto, muy buena atención y recomendaciones, servicio de viandas ricas y a buen precio y el wifi funcionó perfectamente durante la estancia.
Contras: las habitaciones son pequeñas
- Ramin (6/5): - Average place, positives were location and service. How condition of the rooms were poor, hot and humid
- Chris (2/5): Incompetent or scam? - We experienced something that we have never seen before. On check out, the desk person went to check out the room and returned to tell us that two small towels were missing and we were going to get charged. After doing our best to argue that the maid replaced a small towel with a large towel she continued to blame us. No reasoning skills at all and she continued to blame us. Being rushed to catch our bus outta town we just left. Im not sure if this was a scam to charge more money or incompetent workers at the place. Buyer beware! Don't trust the place!
- Venancio (8/5): - Room is ok, but we just went there to shower and sleep. most rooms are small in these areas,
- Jesus (4/5): - During my recent stay at this hotel, I found the staff to be friendly and eager to help. Even so, the facilities were another story. I found a defective toilet, the sink was broken and moved from side to side and could not stand, and a very uncomfortable bathroom. The heater didn't turn on and the wifi didn't stay connected. For what I paid I would have expected to have a better room. I wouldn't recommend it.
- Ian (10/5): - We had a fantastic 5 night stay here during our time in El Chalten. Eugenia who was the hotel receptionist was amazing and greeted us with a friendly smile every day.
- Verified traveler (10/5): Nice place to stay - Nice hotel in an amazing town. Walk right out the door and experience everything El Chalten has to offer. Rooms are small, but you won't be staying in them much anyways. El Chalten is all about the outdoors.
- Heidi (8/5): - Nice hotel in El Chalten, friendly staff, small bathrooms but hot showers. Cute common areas with nice views.
- Sean (10/5): Great hotel! - The hotel was great! They offered the best exchange rate in town (exactly the blue rate) and held our suitcases for five days while we went hiking. The room was small but super clean, and everything worked. Would stay here again.
- Deena (6/5): Served it’s purpose - The hotel is very central and served its purpose but we wouldn’t stay here again. The rooms are small (not enough floor space to even fully open your suitcase). The shower space is small. Toilet had several issues but the manager who is very kind and attentive helped quickly. Bed wasn’t the most comfortable and could use newer sheets and towels. Breakfast is not sufficient to prepare for a full day of hiking so don’t depend solely on it. Although of course of the cheaper ends, would still expect a bit more care. Public spaces in the hotel are great - couch space, big table upstairs to work at, etc.
- Steven (10/5): Amazing we loved it! - Amazing. We loved it.
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