LOL-HA Cancún Hotel Boutique
Location: Jesús Martínez Ross SM307 MZ344 LT1, Cancún, mx
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Stunning Pool Views
Located in Cancún, just 2 km from Cancun Underwater Museum, LOL-HA Hotel Boutique offers a serene escape with a garden, terrace, and on-site restaurant. The 3-star hotel provides modern amenities including free WiFi, room service, and a 24-hour front desk. Guests can enjoy a refreshing dip in the outdoor pool and unwind in rooms featuring air conditioning, flat-screen TVs, and picturesque pool views.
Convenient Location and Exceptional Service
With Cancun Government Palace and Cancun Bus Station within 12 km, LOL-HA Hotel Boutique is centrally situated for exploring the city. The hotel also offers free private parking and is only 7 km away from Cancún International Airport, ensuring a hassle-free stay for guests.
Relaxing Atmosphere and Personalized Comfort
Indulge in comfort with a private bathroom, free toiletries, and a hairdryer in each room at LOL-HA Hotel Boutique. Whether you're here for leisure or business, our tranquil setting and attentive staff guarantee a memorable experience. Book your stay now for a truly unforgettable getaway.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Safety deposit box
- Tour desk
- Currency exchange
- Shuttle service (additional charge)
- Public transport tickets
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Quadruple Room
2 Double Beds
398 sq feet
Internet - Free WiFi
Entertainment - 40-inch Smart TV with Netflix and streaming services
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room
1 King Bed
Internet - Free WiFi
Entertainment - 40-inch Smart TV with Netflix and streaming services
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Studio Suite
1 King Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - 40-inch Smart TV with Netflix and streaming services
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double Room with Pool View
This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
-
Twin Room with Garden View
This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
-
Junior Suite
The suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Wardrobe or closet
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
Guest Reviews
- Ana Clara (8/5): - Quarto e banheiro amplos, cama confortável, bastante lugar pra apoiar malas, agradável, decoração legal, restaurante 24h no local. Bairro perigoso, rua sem asfalto e escura a noite no meio do mato, tem que tocar campainha e aguardar para alguém abrir o portão.
- Lea (10/5): - Everything was great :)
- Victoria Yupanqui (7/5): Agradable, pero la ubicacion no es favorable si no llevas auto. - Esta muy bonito y el concepto selvatico le da un plus, la habitacion estaba muy agradable y las camas confortables para descansar, asi como su piscina la cual esta perfecta. La ubicacion, no hay nada cerca para ir a comer y el restaurante del hotel no tenia servicio ademas de que por la misma ubicacion me fue muy dificil conseguir transporte (uber, inDriver) para poderme trasladar.
- ludovic (9/5): Hôtel très bien pour une arrivée au Mexique - Proche aéroport.
Cadre
Piscine Pas de service de restauration le soir où nous y étions.
- Claire (9/5): Hotel sympa - Le dévouement du personnel et la décoration L’adresses est très difficile à trouver et l’environnement peu rassurant
- Stella (7/5): Pratique pour une nuit de transit - Hôtel grand spacieux et à proximité de l’aéroport
Personnel au service des voyageurs La propreté de la salle de bains n’était pas trop top ! De plus les lits ne sont pas très confortable
- McKenna Malcarne (9/5): - The hotel was great. The facility was clean and modern The loaction of the hotel was a bit out of the way. But we could tell the area is becoming more modern.
- Kevin (9/5): Toller Garten und mitten im Grünen - Total schöner Garten mit Pool. Sehr nah zum Flughafen und trotzdem mitten im Grünen und LEISE (ja dafür ist die Zufahrt etwas hakelig, aber das ist halt so in Mexiko!). Große Zimmer. Sehr nettes Personal. Und ja, ein Teil ist noch ein bisschen Baustelle, aber gestört hat das nicht. Die Frühstücksauswahl (haben wir uns nur angesehen und nicht vorher gebucht). Daher haben wir auswärts gefrühstückt.
- Jean-Sebastien (10/5): Un très beau site - Le site est très joli et la chambre propre et spacieuse. Lit très confortable. Grand balcon, piscine et restaurant ouvert de 8h00 à 22h00. Emplacement un peu douteux. En plein milieu de la jungle, hors des sentiers battus.
- Marjolijn (9/5): Comfortabele landing na lange vlucht! - De locatie was top. Wij kwamen aan met een late vlucht en waren met de auto binnen 5km bij het hotel. De weg is wat spannend maar goed te doen! Het is afgelegen maar dat maakte voor ons niet uit en merk je niets van.
- Carlota (10/5): Oasis en el caribe - Lo que más te llama la atención es ver las edificaciones por fuera, y cuando entras no te esperas que todo sea tan bonito y tan bien cuidado.
Tengo que darle las gracias a Moises y a los empleados. El día que llegamos tenían el restaurante abierto hasta las 10 PM. Fueron muy amables esperando a que llegáramos y darnos de cenar después de un viaje de 11 horas. Ya que tardamos mucho tiempo en poder recoger el equipaje del aeropuerto.
- Chiara (8/5): Okay per una notte prima del volo - Molto spaziosa la camera, possibilità di cenare in loco, vicinanza con aeroporto Purtroppo è sperduto nel nulla, strade malmesse per arrivarci
- Perreault (4/5): Ordinaire - Trop tardif, cause départ de vol , pas de menu papier, personnel du service des repas, pas intéressé à nous servir pour souper, 4 personnes Service aux clients restauration, aucune possibilité d avoir du café
- George (10/5): Nice, clean hotel with very friendly, welcoming and helpful staff. - Every one from the staff was very nice and helpful. Very clean everywhere. WiFi very good. Quiet. Secured. Nice pool. I had a problem with Uber and the manager offered to drive me to my appointment. He saved my day. I was able to communicate in English. Next time I visit Cancun this my hotel for sure. Nothing.
- david (10/5): -
- Claude (9/5): -
- Michel (8/5): - Cadre agréable, chambre vaste et confortable. La piste d'accès en mauvais état.
- Katia (10/5): - Accueil
Piscine
Parking
A un ou deux détails près, c'était parfait Lit qui grince
- Francis (9/5): un hôtel près de l'aéroport dans la jungle. excellent début de séjour au mexique! - Un hôtel près de l'aéroport mais au milieu de la jungle. Calme, propre et accueillant loin de l'agitation de cancun! La taille du parking, la route d'accès très défoncée
- cindy (7/5): - Parfait pour une nuit quand on cherche un établissement près de l’aéroport Très fonctionnelle
- Imane (10/5): - Very friendly
- Alain (9/5): Au diable les critiques négatives - Personnel courtois et propreté des chambres Surprise, l’hôtel est situé dans une zone perdue au milieu de nulle part. Faites pas le saut à votre arrivée à l’hôtel, une petite affiche sur une porte d’acier gigantesque vous indiquera l’endroit de l’hôtel. Aucuns commerces autour à moins 2 km. Chemin en roche pour accéder à l’hôtel. Le restant est très jolie, propreté impeccable dans la chambre et salle de bain, aucunes moisissures, eau chaude à profusion pour la douche. Bon petit déjeuner, aucuns bruits autour du complexe la nuit, même pas un avion de ligne. La jungle omniprésent à l’arrière de l’hôtel. Belle grande piscine entouré de plusieurs chaises longues, serviettes longues fournies pour la piscine. Personnel aimable et courtois.
- Weldon (7/5): Interesting experience, not sure I would revisit - The food was ok at the hotel, a little pricey though. The hotel is cool and has a lot of character. The beds were hard as rocks and not comfortable. The location was very off the beaton path so we were not sure we were in the right area but we eventually found it ok. It was an interesting experience. The safe in the room is an issue, they did not explain to us that the key for the room also opens the safe, my 8 yr old thought she was being smart putting the key to the room in the safe to keep it safe, she ended up locking the saft with the key in it and they charged us to replace the safe because they supposedly couldn't get it back open. So that was a downer for the first night of our trip.
- Nanouk (7/5): -
- Kieran (8/5): -
- Joanna (10/5): Peaceful oasis with transportation - They saved us from a bad situation with a canceled flight. The hotel sent a driver to the Cancun airport to bring us to the property at night, in the rain. They set us all up with a room totally via Whatsapp chat, so the language barrier was not a problem. The next day, after an amazing breakfast, our driver brought us back to the airport for our rebooked flight. There is an extra charge for the driving and the breakfast, but it was completely worth it for the safety and peace of mind that we received. Without a driver from the hotel, the taxi drivers at the Cancun airport will try to overcharge you for a ride. If the hotel driver is not available, please do not pay the taxis more than $40USD for this trip.
- Adriana (8/5): - Limpio y las instalaciones bien tiene lo necesario para pasar tu dia! La ubicación... para llegar es un poco extraño el camino... es una zona no muy poblada pero al llegar esta bien el hotel
- Nicole (9/5): perfect place to spend a day or two after you arrive from a long flight - very nice hotel with a lovely pool and garden
- Michèle (10/5): - L’établissement est magnifique très propre et calme C’était très bien malgré le petit déjeuné un peu cher mais très bon.
- Frédéric (8/5): -
- lagas (5/5): - Doodeng als je er aan komt, lijkt net een spookstad waarbij je denkt dat het ergste zal gebeuren. Plus koud water en slecht urinor. Het personeel was erg vriendelijk, balkon deur kon niet op slot en we konden s-nachts meteen in een nieuwe kamer.
- Michelle (10/5): Perfecto! Gracias! - LOL-HA was our one night stay while we were in transit, the rooms were very big, beautiful and very, very clean. The grounds were stunning with a beautiful big pool and an adorable spotless and delicious little restaurant.
Thank you so so much for having us. We will 100% be staying here again! N/A
- Boss (10/5): I was pleasantly surprised by my experience. - We left early and skipped breakfast since we were only there for a few hours due to our flight being canceled the day before. I wasn't a fan of the location when we arrived at night.
- Fleur (7/5): -
- Mylène (9/5): Parfait. - Propreté et près de l’aéroport. Très calme. Belle nuit de repos. Matelas un peu dur, mais c’est une question de goût.
Ils devraient mettre à disposition des clients du Chasse moustique à la réception.
- Pablo Andrés (9/5): - La tranquilidad del lugar El acceso al lugar
- Livio (8/5): 1 notte a Cancun - Ottima posizione al areoporto. Ottima camera spaziosa e pulita.
Ottimo lo staff. Nessun problema
- RAYMOND (10/5): Highly recommended - Nice staff and clean room. None.
- Jeff (1/5): We never stayed there due to dangerous location. - We felt like the hotel was in an unsafe area and didn't feel comfortable staying there. Hotel was also very slow to respond when we were trying to locate the property. Location, Location, Location!!!We felt like the hotel was in an unsafe area and didn't feel comfortable staying there. Hotel was also very slow to respond when we were trying to locate the property. We had to drive down a bumpy dirt road for 1-2 miles to find the place and didn't feel comfortable staying there.
- Silvia (10/5): Excellent stay with large, clean rooms, great facilities, and helpful staff. - I really enjoyed my stay here! The room and bathroom were huge, very clean, and comfortable. The balcony had a nice seating area with a lovely view of the greenery around. The pool area and restaurant were great, and having an elevator was very convenient. Everyone was friendly, professional, and helpful. Overall, a great place to relax and enjoy. I’d happily stay here again!
- ENRIQUE (8/5): -
- David (4/5): Nada recomendable. - El acceso era muy malo, carretera sin asfaltar, sin iluminación y en medio de la nada. Daba miedo. Pedimos cambio de habitación pq tenía muchísima humedad y las sábanas tenían manchas.
- Anastasia (9/5): Cute jungle place - Clean comfortable and friendly
- Giulia (8/5): Ottima soluzione vicino all aeroporto - Hotel bello con piscina e ristorante a bordo piscina. Camera molto grande. Asciugamani morbidi. Vicina all aeroporto. Letto e materasso da migliorare
- Sandrine (9/5): - Personnel très agréable. L'hôtel est très joli et au calme.
- Holger (8/5): - Recht nahe am Flughafen
- Marco (10/5): - Struttura perfetta per scappare dal caos di Cancún.
Posizione top per rilassarsi in attesa di trasferimenti.
Personale super gentile e cibo ottimo.
- Jaime Seoane (6/5): - Proximity to airport The location was not good as taxis would not provide transport to the hotel in the late hours and very little lighting area
- Natalie (7/5): Bom para uma noite perto do aeroporto - Tamanho do quarto Da localização
- Laurent (5/5): -
- Peter (9/5): Super Hotel nach einem anstrengenden Flug oder vor der Heimreise - Gut weg vom Flughafen. Etwas versteckt.
Schöne Zimmer. Gutes günstiges Frühstück. Freundliches Personal Etwas beschwerliche komplizierte Anfahrt
- Christophe (7/5): -
- André (10/5): -
- Mandy (9/5): - Il personale é stato davvero gentile e d’aiuto. Abbiamo subito un ritardo con il volo e il ragazzo alla reception ci ha aspettati fino a tardi, inoltre, ci ha aiutati a trovare una macchina a noleggio.
Struttura pulita e accogliente.
Grazie ancora!
- Tia (10/5): A tucked away paradise! - Everything was so beautiful and serene!!! The restaurant was wonderful and staff went above and beyond! Perfect stay from check in to check out. The location is in a questionable part of the forty after dark.
- André (10/5): -
- Boris (8/5): Good and simple - Helpful staff
Clean and tidy Too far from the airport
- denise (9/5): - Staff were wonderful , grounds are beautiful! Room was very nice …. Only thing for me was the springy hard mattress . Mattress
- Tiago (10/5): -
- Lieke (6/5): - Het zwembad De bedden waren erg hard en ze probeerden extra ontbijt af te rekenen, terwijl we dit al hadden betaald. Het hotel logt erg veraf aan een slechte weg.
- Vladimir (4/5): La verdad es tranquilo pero no nos dio muy buena impresión encima no cuenta con desayuno - Lugar tranquilo y alejado La ubicación es muy mala, si es tranquila pero está muy alejada y para conseguir transporte
- Jennifer (5/5): Safe, cheap, clean - It was clean, staff for warm and helpful, close to the airport. On Christmas Day, the restaurant wasn’t open and it’s in the middle of nowhere so I had to Uber eats. The room smelled like mildew, although it was very clean. The elevator wasn’t working and there weren’t hallway lights so it was very dark trying to find your room.
- Maxim (6/5): Schoon. Harde bedden. Onprettige omgeving - Goed verzorgd en schoon. Ruime kamer De locatie was niet fijn. We kwamen in de avond aan. Afgelegen stukje van Cancun
Harde bedden
- Yilong (3/5): -
- Daniela (8/5): -
- Sam (9/5): -
- salomé (6/5): bien placé pour aller à l’aéroport ! -
- Eliseo (10/5): Exelente - Es muy tranquilo se descansa agusto, lo recomiendo Muy limpio, se respira la naturaleza y muy buena atención
- James (5/5): - Good for a night
- maurice (8/5): Conforme à nos attentes - Petit déjeuner parfait L’accès difficile par temps de pluie le taxi a vraiment eu de grandes difficultés à nous amener et à failli renoncer vu les chemins totalement Inondés
- Jessica (9/5): Hotel moderno con personal amable - La atención del personal y las instalaciones modernas La ubicación, en un comienzo maps nos llevó por un camino en mal estado
- KARLA IVONNE (10/5): - Todo
- christian (10/5): Hôtel superbe - Excellentes prestations et accueil très sympathique.
Fabuleux et très bon prix.
Très calme dans un cadre verdoyant.
Je vous le recommande fortement. tout était parfait
- Simona Sophia (8/5): Würde ich für 1-2 Nächte als nahes Ausgang zum Flughafen wieder buchen. Tolles Personal - Sehr nettes Personal .
Nett eingerichtet . In der Umgebung ist nichts und der Weg dahin in der Dunkelheit mit Schlaglöchern ist nicht ganz so einfach - aber auch kein größeres Problem
- 120 (8/5): - 便利でスタッフの方々が親切だった
- MAR (9/5): - L'esmorzar bonissim! Ens va costar una mica trobar-lo
- Lisa (7/5): - Staff friendly. Comfort good Location rather run down. Service very slow at breakfast (40 minutes- we were the only customers)
- Ann (10/5): - Sehr flexibel, wir sind erst 3 Uhr nachts angekommen und konnten problemlos einchecken, super sauber und schicke Unterkunft
- Екатерина (10/5): -
- Luis Ricardo (10/5): - Todo. Un poquito complicado llegar.
- Giacomo (8/5): -
- ferrari (10/5): -
- Eva (8/5): -
- Licia (8/5): Breve soggiorno a Cancun - La struttura è recente. Camera e bagno molto ampi.
Colazione servita vicino alla piscina a piano terra Ci siamo stati poco per poter godere dei loro servizi . La strada per arrivarci è sterrata e un po’ bruttina (specie se ci si arriva al buio). L’auto si parcheggia fuori dal cancello
- Anna (8/5): -
- Otilio18 (7/5): ubicación cerca del aeropuerto. - Si lo que quieres es estar cerca del aeropuerto, considero que es una buena opción, ya que esta muy cerca. Sin embargo e tiempos de lluvia se hacen muchos charcos largos (no profundos) y hay que ir muy lento en el auto para llegar. También queda cerca de la Av Huayacan. Mi salida era a las 6:20 am y no había personal que me pudiera apoyar para salir del lugar, ya que cuenta con un porta eléctrico y alguien te tiene que abrir, a pesar de mis intentos de golpear la puerta para que alguien me escuchara, fue inútil. Debe haber alguien del personal ya sea de seguridad o del hotel para que te puedan abrir. Entiendo que era de madrugada, pero pues aun así ellos sabian que iba a salir a esa hora de la mañana.
- André (10/5): Great rooms, nice staff and restaurant - Super nice staff including the restaurant chef. We were only there for 1 night but we would totally stay for longer if we could. The pool looked nice too and the rooms are very big.
- Tom (10/5): - The personal was amazing, all of them. But i need to specially mention Alexis. He helpt us a lot! We will always come bak for sure. Best price for what you get also! The streets can be better but this is for the goverments
- maurice (8/5): Très bel établissement chambre confortable et propre accueil chaleureux - L’accueil, les infrastructures, la piscine, la chambre le lit confortable ! La route pour accéder à l’établissement est dans une très mauvais état , si vous y accédé en taxi ils connaissent le chemin mais si vous venez avec une voiture de location soyez prudents .
- salazar (8/5): -
- Rotem (7/5): - מלון בוטיקי עם שירות טוב המיקום שלו באמצע שום מקום.. לקחתי אותו לילה לפני טיסה בשביל להיות קרובה לשדה ובפועל הוא מרוחק מכל מקום, אין מוניות ושום דבר קרוב
- Philipp (8/5): -
- Dan (8/5): -
- Laurence (5/5): -
- Nayeli (9/5): -
- Toichoa (9/5): -
- Yareth omayrath (9/5): Está lindo y buenisimo calidad precio - El personal Nos tocó una habitación con vista a un desagüe en un terreno y la mala distribución del sanitario es incómodo tomar un baño
- Wolfgang (8/5): - Gute Aircondition, großes Zimmer, heißes Wasser, Lage grauenhaft
- Beatrice (2/5): Purtroppo tutto sbagliato - La struttura è oggettivamente bellissima, con hna bella piscina, camere spaziose e pulite. Il cibo anche era buono Purtroppo la nostra è stata una pessima esperienza. A partire dal fatto che il ristorante chiude alle 8:30, quindi anche arrivando tardo pomeriggio rischi di non fare in tempo a mangiare e rimanere fregato perché intorno non c’è nulla di raggiungibile a piedi. Poi propongono uno shuttle per l’aeroporto (letteralmente a dieci minuti) e te la fanno pagare come corsa Cancún centro - aeroporto (500) mentre uber costa tra 100/200. Lo staff non parla inglese e lascia un po’ a desiderare come preparazione e assistenza al cliente. Per finire, il mio compagno è anche stato morso da uno dei due cani adottati dall’albergo, senza che però fossero disponibili documenti relativi alla vaccinazione e lasciandoci abbastanza nel panico sul come agire.
- Arahi (10/5): Confortable and the food was delicious. - Everything! The Chilaquiles were amazing!! The room is big, the bathroom has plenty of space and my dog had fun in the garden sniffing around. I liked everything but maybe a mirror in the room would be a plus. It has one in the toilet though.
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