Alia Premier KLCC

Location: 138 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450, Kuala Lumpur, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Express check-out
• Free WiFi
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Fitness facilities
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Front desk (limited hours)
• Express check-out
• Full-service spa
• Express check-in
• Self parking (surcharge)
• Banquet hall

Rooms Available

• Family Room

  1 King Bed and 1 Large Twin Sofa Bed

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Premium Double Room

  1 King Bed

  366-sq-foot room with city views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Family Room, 1 King Bed, Non Smoking, City View

  1 King Bed

  Overlooking the city

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Premium Tent

  1 King Bed

  366-sq-foot room with city views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Twin Room

  2 Large Twin Beds

  366-sq-foot room with city views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Studio

  1 King Bed

  366-sq-foot room with city views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 40-inch flat-screen TV

  Food & Drink - Electric kettle and free bottled water

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Electric kettle
  • Bidet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Samsul (10/5): -
• Satwin (1/5): - Be honest nothing The condition of room was got dam smell air-conditioning wan not cold enough. The room was old.
• Tan (9/5): -
• Emma (7/5): -
• Sara (5/5): Localização fantástica, quarto não identificável com as imagens do booking. - A localização era espetacular bem como o pequeno-almoço que era fantástico. A vista do nosso quarto dava para um cemitério. Também estava em curso uma construção e até às 22h, houve ruido. O nosso quarto tinha uma banheira e um poliban. No poliban não havia água quente e quando abrimos a torneira ficámos com a torneira na mão. Por trás da porta da casa-de-banho que é de correr e tinha muito lixo.
• Eolia (9/5): -
• nur hasrizam (10/5): Happy - Staff very friendly...especially during check out. Maintained good service
• Yacine (10/5): -
• Haziqah (7/5): -
• Anthony (10/5): Great location with view - We were really pleased with our stay at Alia Premier KLCC. Our room was very comfortable and clean plus we had an awesome view across towards the Petronus towers. The city lights and constant activity were enjoyable to see. Well situated to Petronus towers, KL Tower, shopping and quick, effortless transportation. The swimming pool was a bonus too. We were well looked after during our stay. All good 💯😊
• Maria Dolores (6/5): Regular - La ubicación. Las habitaciones con un mobiliario muy básico e incluso desgastado; el pomo de la puerta del baño roto y saludo de su sitio; la recepción una mesa delante del gimnasio; aire acondicionado insuficiente; check in y check out, lentísimo y todo a mano; tres habitaciones reservadas y una sin hacer a la hora de entrar.
• najjar (1/5): اسوء اقامة بحياتي ، الفندق سيء جداً ولا يليق للبشر 🙃😡 - Very disappointing experience. The hotel was nothing like the photos or description shown online. The place was extremely dirty, poorly maintained, and lacked even basic hotel standards. I was honestly shocked when I arrived. I only stayed for one night because it was already too late to find another place, but I could not continue my stay after that. The condition of the room and the overall cleanliness were unacceptable. I would not recommend this place to anyone looking for a comfortable or clean stay. The listing is very misleading compared to the reality. Very disappointing experience. The hotel was nothing like the photos or description shown online. The place was extremely dirty, poorly maintained, and lacked even basic hotel standards. I was honestly shocked when I arrived. I only stayed for one night because it was already too late to find another place, but I could not continue my stay after that. The condition of the room and the overall cleanliness were unacceptable. I would not recommend this place to anyone looking for a comfortable or clean stay. The listing is very misleading compared to the reality.
• Elkhalil (9/5): -
• Rahimah Binti (7/5): -
• Hasanah (7/5): - Breakfast was niceeee Facing KLCC view Cleanliness is poor
• Henrik (8/5): Centralt - Frukosten jättebra Svårt att ta rätt hiss. Ibland kommer man på helt fel utgång
• NUR HAFIZI (5/5): In the overall my experience was quite disappointing. the location is good, but the cleanliness and service need serious - The facilities were quite good. I liked the easy access and the bathtub was a nice touch. I like the small tent in the room, my kid is excited to play inside it. The food is super satisfying - I had breakfast at Maya Breasserie and it has a variety of food from vege to non vege, western breakfast, malay style breakfast, etc. The room condition was not very satisfying. I don’t mind if the room is old, but it felt quite dusty and not properly cleaned. The bed and furniture also seemed dusty, which made it uncomfortable to use. The bathroom was another issue. I noticed some brown spots that were quite unpleasant, and I had to clean the toilet myself before using it. There was also a chair in the room that looked unhygienic, with some questionable stains on it. It gave the impression that it had not been cleaned properly for a long time. Furthermore, the service at the reception was not professional. The staff was not very communicative. During payment, instead of informing me of the amount, the receptionist simply reached out their hand for the money, which felt unprofessional. Additionally, no directions were given about how to get to the room. After receiving the key, there was no guidance at all, which caused us to take the wrong lift and get confused before finding the correct way.
• Wickrama Gunaratne (7/5): - Breakfast was excellent Cleaning staff didn't done their work effectively
• Liam (10/5): -
• Ghayathri (10/5): - It was a fine and delightful stay. Cozy room and dining The bathtub was leaking 😭 unable to enjoy it .
• Anis Diyana Binti (7/5): Hotel inside hotel - Location is superb. Walkable to main attraction (KLCC, Kampung baru) and public transport. Room spacious and bed is so comfortable. Complete facilities; iron, heater, wardrobe, fridge. Water clog inside bathroom.
• Win Ko (1/5): - I don’t like Old Room , bad customer service
• Isabelle (8/5): Très court mais très bien - L’emplacement Couette trop courte
• Grace (5/5): Somehow people are nice - Place Miscommunication
• George (10/5): -
• Priscila (10/5): - The location was amazing! Minutes walking to the twin towers! Very nice breakfast and staff very friendly. That we stayed only one night due to connections problem.
• Lindsay (4/5): Pay extra and go somewhere elae - Location was very good Where do i start! The noise from the road and building work directly outside was a nightmare. The windows/walls were so thin it was like we had the windows open. I had to ask for the room to be cleaned because we had no clean towels or toilet roll, toilet broke twice gave up asking for it to be fixed so did it myself. Huge dirty mark on the pull out bed and no extra bedding so my daughter had to share the bed with me
• Doshi (8/5): - Breakfast was good 👍 0 It was noisy during late night . There was fire Crackers nearby. The room need more brighter lighting.
• Galen Singh (7/5): -
• Sunny (8/5): -
• Michal (5/5): Good and bad - Location👍 The rest is not good but anyway happy to stay 😂
• Ken Nikko (10/5): Comfortable Stay with Convenient 24/7 Reception - The place was nice and overall I had a pleasant stay. One of the best aspects was the 24/7 reception, which made everything much more convenient and stress-free. The bidet was broken in our bathroom
• Haifa (3/5): Not the best - We booked this hotel as a special treat for my husband’s first visit to Malaysia, mainly because of its location (walking distance to the Petronas Towers) and the beautiful views shown in the photos. We chose a family junior suite expecting a comfortable and relaxing stay. The final experience left much to be desired. After a long and exhausting journey with a toddler, we arrived to find there was no assistance with luggage. In addition to this, despite there being two people manning at the desk, and a queue of people waiting, it took much longer to get our room sorted because one of them was just sitting there scrolling their phone instead. When we reached our room, the first problem was that when we opened the curtains we were greated not with a city view but instead a view overlooking a large, very noisy construction site. We were told that all junior suites face that side and do not have the "city views" mentioned on the website. At no point were we ever informed of this before arriving. What is the point of spending extra for the view when you overlook building work? We were offered a different, lower-category room, but no refund for the price difference on the booking. Due to exhaustion, we accepted. However, this room had multiple issues: the toilet did not flush properly unless you held the lever down, the body wash was almost empty, the shampoo bottle had someone else’s hair on it, and a chair in the room was broken and unstable. The final insult was waking up at 5 am to find a massive cockroach scampering out of the bathroom and running up the walls before I managed to kill it. Given that our suitcases were open overnight, having to worry that we might be hauling back roaches from holiday was NOT a concern we needed from our hotel room! Overall, this stay did not meet expectations for a 4-star hotel and I would NOT recommend staying here. I’m glad we only stayed one night, as we couldn’t wait to leave.
• Ghayathri (8/5): -
• mohd zulakbar (7/5): Fair - Easy access to tourist spots The carpet in the Room is faded n the day curtain was too transparent
• Rocco (7/5): -
• Dr.Mohamed (4/5): -
• Najihah (4/5): - Its very dirty Cleaning is not done properly
• Michal (5/5): Best location but old - Best location. Dirty and loud.
• Remigiusz (8/5): -
• Nasir (8/5): - Value for money
• cyc (7/5): -
• Jeremy (9/5): -
• Eivind (8/5): -
• Climent (10/5): - Excellent location. Nothing for now
• Nur Affandi (7/5): -
• Ivan (7/5): -
• Che Ku Asmawi (10/5): -
• San Kuan (6/5): 看在可步行抵达KLCC的最经济住宿条件上，2-3晚纯睡眠用途的话，我还会再回来。 - 步行6-8分钟抵达KLCC以及价钱划算是最大的2个卖点，地点全胜。 服务员服务效率高、亲切友善，枕头很厚很扎实，一夜好眠不落枕。 hotel环境包括房间内的环境都偏老旧，很多东西都已经损坏，比如我入住期间，泳池是“关闭装修中”的、只有一个电梯在运作，房间里的床单、毛巾等都已经满是斑点又多处磨损…
• Rahwani (8/5): Value for money but expect to wake up early - Nice, huge and comfortable! Staff was super helpful plus it's a 24hour concierge - we arrived late from our flight at 1am and he made check in smooth. The construction that's literally in front of our building where our room is facing was really loud - woke us up in the morning at 7am.
• Yugges (7/5): Pretty good -
• Lim Kim Tat (10/5): - Location & the quality Nil
• Vikramjit (8/5): - Good location,good breakfast, clean room, adequate ambience Toiletries were absent, leaking faucet, tv channel only 14 and quality was like 80's children would get bored as no channel for them.
• Tee (7/5): -
• Pascal (9/5): -
• charles (6/5): -
• Gianni (10/5): - Tutto perfetto. Ci hanno anche tenuto ii bagagli dopo il check-out
• Batuhan (7/5): - Central location. Cleaning can be improved. Curtains must be renewed
• Shegkar (5/5): decent - Near the place i needed to go to how the beds were, I got 2 single beds instead of 1 queen/king size bed, stain on bedsheet
• Azat (8/5): - Location and staff Too much noise outside
• Johanna (10/5): Excellent. - I like the location. Nothing really.
• yann (5/5): Emplacement génial - L'emplacement était parfait. A 2 pas des Petronas towers. Petit déjeuner parfait. La propreté. A notre arrivée surprise : des traces de café partout sur le sol, le mobilier vétuste, la salle de bain moyen, le miroir digne d'une zone de crime apte à analyser des empreintes de très nombreuses personnes. Les luminaires 1 sur 3 de fonctionnel. L'hôtel est normalement un 4 étoiles C'est un 3. Les photos étaient conformes mes dataient au minimum de 15 ans. A ce prix privilégier L'hôtel maya qui est le même mes avec les chambres rénovées.
• Hafizza (7/5): -
• mohptup (10/5): - Stone throw away from petronas tower. View from the floor to the ceiling window was amazing.. King size bed. Nothing as such
• AIJHEN (4/5): - Don’t apply hairdryers, and forget to clean the room, also give the towel has one hole, the bathroom didn’t clean well, for example the faucet has hair . The kettle didn’t drop off water. The staff try to fix the problem. But still feel it’s not good for first time experienced Malasia!
• Roshidayu (8/5): -
• Giancarlo (8/5): - Struttura vicinissima alle twin towers
• BIN ASHAARY (10/5): - The food, the price. Nothing
• Timo (9/5): - Maailman paras aamiainen, muutenkin kaikki oli ok Isohko hotelli, mutta puolet hisseistä remontissa,vaikeutti aivan hitosti liikkumista. Huoneen netti kelvoton,en ymmärrä ettei hotellien johto tajua sitä, miten tärkeä on toimiva nettiyhteys
• Michèle (9/5): -
• Filiz (9/5): -
• Schafer (10/5): -
• Zafrul (3/5): - Location Dirty, floor needs sweeping
• Amit (4/5): Paid for 4 people but got beds for only 2. Torn towels, please refund for two - We stayed at this hotel as a family of four, but unfortunately the experience was very disappointing. We paid for four people, yet the room only had one double bed and one sofa-cum-bed, which could only accommodate two people comfortably. Despite booking and paying for four guests, we were not provided proper bedding for all of us. Additionally, the towels were torn, which is unacceptable for any hotel standard. Our booking clearly showed that breakfast was included, but when we arrived at the restaurant, we were told that breakfast was only for one person. This felt misleading and unprofessional. Overall, this stay was extremely disappointing, and I would not choose this hotel again. I also request that Booking.com carefully reviews this property before keeping it listed, so other guests don’t face the same issues. I am requesting a refund for 2 guests, as we paid for 4 but only received proper bedding and breakfast for 2. Thank you for addressing this matter
• Kin Chao (7/5): Good price with the location and overall nice stay. - The location is good with a very nice price The cleanliness in the hotel, it is dusty. And the WiFi abit weak
• Nasir (9/5): - Location
• Mohd (3/5): -
• Everlee (9/5): -
• AZHAR (8/5): -
• 夜北 (5/5): -
• maseeda (4/5): Horrible even for the price - Location The ceiling is leaking (slow maybe due to aircond condensation), the toilet kept getting clogged. The hotel doesn’t supply slippers, toothbrush, laundry bags, hand towels etc. The soap/ shower gels are diluted with water. The hotel is in a really bad shape. It wasn’t like this before. Should close down the hotel if unable to upkeep
• Mohd (7/5): -
• FendySaadon (8/5): Old yet still shining amidst newer hotels - 2nd stay. Opp Pelita Nasi Kandar and 10mins stroll to KLCC. Co-located with Hotel Maya which we've been to in 2006 and they parked my R1 at the hotel lobby back then. The rooms we got is a bit worn down. TV needs to be auto-tuned for channels everytime it's switched off. 1 side of the blind unable to retract or close due to missing pulley string. But small inconveniences for the price and amenities you get from the main hotel itself.
• nafis (8/5): -
• Khairul (10/5): -
• Munawarah Silam (10/5): 👍🏻 - Cheap and near to KLCC. Bathtub None
• Naim (8/5): - Breakfast was good,bed very comfortable. The toilet pump doesn't work properly, some of the towels arent very good condition
• Saiful (4/5): - The price is ok for the room. The utilities in toilet very poor
• Aishah (6/5): - الموقع جيد
• Trinh (3/5): Poor experience from service to facilities, got itchy skins when staying - Only few minutes walk to the twin tower and other central attractions in KL - Staffs took forever to both check in and check out. There were 2 receptionists but they kept talking to each other on other issues instead of trying to serve us. They looked confused at their jobs - Room’s facilities are extremely OLD. Some furniture even had big scratches. Pillow and bed sheets were kind of yellow and we experienced itchy skins the whole night. Bathroom floor was slippery and some water leakage in the bum gun created an annoying sound thay bothered us the whole night. We had to take photos of every corners to avoid any blame for furniture malfunction later. When we check out, the guy again took ages to give us back the 200rm deposit. He was trying to call someone and had us wait for a very long time - Also we bough their 45rm/ person breakfast and it operated by the maya hotel. The buffet had very limited food range and all we could ate was some eggs and bread. Not worth the price! - Room rate is high for such service and facilities, unless you want to literally reach the twin tower within a few steps. I think overall, they gave a very bad experience and impression in KL.
• Chan (4/5): Unpleasant experience especially during check-in - Reached there at 12am after a long and tiring day, but noone was at the reception, there is no phone number to call and no bell to ring. Waited for some time, finally the staff came. I did not have enough cash with me for the deposit but I was willing to use bank transfer or tngo transfer, the staff said it was unacceptable. I asked him back what should I do then? I had already made payment for the hotel booking, and it's already 12am now, should I just sleep at the corridor? He then called the boss and told the boss about it and said I was scolding him, which in fact I was just asking him what I should do. The boss said if use touch and go or bank transfer then it will take 2 weeks for the refund to take place. I then agreed to pay all the cash I had (RM140) and transfer the remaining RM60, the staff finally said it's okay to just receive the cash.
• سامر (10/5): -
• FendySaadon (8/5): -
• Muhammad (8/5): -
• Yugges (7/5): Pretty good - Staffs were. Efficient. Good location, quiet,, Maintenance needs to be upfraded. Bathtub were dirty, toilet flush not strong, dirty water
• Holden (5/5): I won't come again or recommend to my business associates in thailand - Staff were friendly. The place was a maze. The drinking water in the room was mouldy tasting. There was noisy building work from 6.30am - this could have been notified before or a room change offered. A lot of smoke smells in the hallway. The sheets were dirty
• Steck (10/5): -
• Qiqin Ixora (9/5): Excellent but little problem - All are excellent. I love it... Especially the room i got it and staff name Raymond so kind and helpful... Credit for Raymond 👍🏻 Television - problem at television cause must find channel by yourself but staf Raymond so good guide for me. After you turn off, it's happened again. Hotel please fix that problem, so when switch on, the channel auto available. Toilet Bowl - little bit dirty
• sayem (7/5): -
• Bhadresa (8/5): LOVELY - EXCELLENT We are in our 60s and could have done with help with luggage on arrival we were helped

Photos