KL Service Suites at Times Square KL
Location: Berjaya Times Square Service Suites Block A-32-05, East Entrance, Jalan Imbi, Kuala Lumpur, my
Star Rating: 8 Stars
Property Type: Apartments
About this Property
Mountain Views and Prime Location
Enjoy a stress-free stay surrounded by mountain views at KL Service Suites at Times Square KL.
Luxurious Amenities
Unwind at the fitness centre, tennis court, and pool with a view at the apartment.
Family-Friendly Entertainment
Indulge in family fun with a bowling alley, playground, and sun terrace available on-site.
Book now for a memorable stay in the heart of Kuala Lumpur!
Important Information
Please inform KL Service Suites at Times Square KL in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Karaoke
- Shuttle service (additional charge)
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Billiards or pool table
- Free wired internet
- Golfing on site
- Playground on site
- Tennis lessons on site
- Free pool cabanas
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Standard Apartment
The hot tub and sauna are the special features of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchenette, guests will find a refrigerator, a dishwasher, a microwave and a toaster. The apartment features soundproof walls, executive lounge access, a seating area, a TV with cable channels, as well as pool views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Sauna
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Apartment
This apartment's standout features are the hot tub and sauna. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchenette that is fitted with a refrigerator, a dishwasher, a microwave and a toaster. The apartment offers a TV with cable channels, soundproof walls, executive lounge access, a seating area as well as pool views. The unit has 2 beds.
Max Occupancy: 5 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Sauna
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Apartment
The hot tub and sauna are the special features of this apartment. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchenette features a refrigerator, a dishwasher, a microwave and a toaster. The spacious apartment provides a TV with cable channels, soundproof walls, executive lounge access, a seating area as well as pool views. The unit offers 2 beds.
Max Occupancy: 5 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Sauna
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Two-Bedroom Apartment
This apartment's standout features are the hot tub and sauna. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchenette has a refrigerator, a dishwasher, a microwave and a toaster. The spacious apartment offers soundproof walls, executive lounge access, a seating area, a TV with cable channels, as well as pool views. The unit has 4 beds.
Max Occupancy: 9 (5 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- CD player
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Executive lounge access
- Sauna
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Bottle of water
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- ibrahim (8/5): - Bilik besar, cantik n selesa..ada katil extra disediakan..pemandangan paling cntik utk lihat bandar Kuala Lumpur..pemandangan waktu malam paling cantik.. Karpet dalam bilik ada basah sikit dua tiga tempat..yang lain semua ok..suasana mcm di hotel..
- Mohammad mazlan (10/5): -
- Thet (10/5): -
- Sari (10/5): -
- Kadzim (8/5): - The extra bed The 'antique' tv in the bedrooms
- aidil long (10/5): -
- Nina (5/5): -
- Diq (10/5): -
- MOHD AFZANIZAM TAIB (8/5): -
- Badrul (10/5): -
- khairul izlan (10/5): -
- Ahmed (10/5): - Very good experience, enjoyed a lot and very co-operative staff,
- Nurul (1/5): - - room service get into rented room without any permission
- door lock are not good
- incharge communication are to bad
- هاشم عبدالكريم (8/5): -
- Nilesh Chand (10/5): -
- Wei Xiang (6/5): -
- Mohd Ashraf Shamsuddin (2/5): - The only good thing is the location. That place is old, shabby, dusty, smelly, and dirty, with a sharp edge on the carpet, probably from the carpet stapler.very old wardrobe.broken bulbs.smelly toilet
Payment method only via cash.
They dont provide in hse parking.very Expensive ! Find other better places if possible.i wont repeat n recommend
- Lynne (10/5): -
- هاشم عبدالكريم (7/5): -
- Eliezsya (10/5): -
- Ana Ashril (5/5): -
- Zabir (7/5): -
- YANTIANA (1/5): Scam hotel at berjaya time square. - Seriusly, this is a scam..i swear.. When you look up for this hotel, you will see a 5 star review.. but its actually a scam.. when you wanna check out, the person says he want to look at your phone, then he himself will click satisfied 5 starts review using your phone... Seriusly it's a scam.the photo is not as the real situation..The room condition ia totally so bad.. you can see stains on the sheet and curtain..
- Obry (10/5): -
- Rahim (10/5): -
- sya (2/5): -
- RATINO SHAH (10/5): -
- Sofian (8/5): -
- Noemi (9/5): -
- Thibault (4/5): Appartement avec peu de propreté - Appartement très mal entretenu, draps tachés ( ou sales) poussière partout, traces de fer à repasser sur la moquette à plusieurs endroits. Ne parlons pas de la cuisine peu hygiénique : micro-onde avec de la nourriture séchée, couvert à tiroirs sale...
- Noorsyuhada (10/5): -
- Nurbayani (8/5): -
- Fatima (6/5): - The services were v good. Location is good. Pool is exceptionally good. The ved was uncomfortable, bathroom smelly, and air conditioning noisy.
- Zeus (10/5): -
- Uzair (7/5): -
- Fauziah (6/5): -
- Suriya Amir (8/5): - Very nice 👍
- Alya (8/5): -
- Mohammed (8/5): Very good -
- Nor (7/5): Good -
- Amiza (6/5): Pleasant -
- Mohammed (5/5): Passable -
- Eliezsya (10/5): Exceptional -
- C.k (7/5): Good -
- Tomin (7/5): Good -
- Shah (10/5): Exceptional -
- Norlydiawati (3/5): Poor - So far none 1) Wifi not working - should be before customer check in need to check everything is working, is not just provide QR but cannot connect. Line phone pun tak kuat. Please provide correct info in your key card folder about wifi.
2) Aircond not so cold
3) Since rooms have a bathtub, just suggestions maybe can also provide shower gel.
4) And during check out, I need to walk to the other side instead of the agent coming to me and getting back the key, some more never say sorry and no smile when inform regarding wifi. I'm not staying there for free btw. Please learn how to respect ur customer.
- Syed (8/5): Very good -
- Amiey (10/5): Exceptional -
- Ahmed (1/5): Bad -
- Abubkersidig (5/5): Take care more about cleaning
The smell was very bad in the apartment
Also, the cleaning - The location was good cleaning and
the smell in the apartment was very bad
Also, the bellows and mattress were dirty from inside
- Nidal (7/5): Good - Convinient Room need to upgrade
- Hytham (1/5): Never again… worst experience and feel not safe - Location Check in was stressful, security guards only at the foyer who advised to call the number on booking and when he showed he said it is busy weekend and difficult to find you a room despite the confirmation and we arrived around 5 PM (within normal checking time)! Then he offered different apartment with one room after discussing and arguing about the booking itself!! Something never experienced before, then he asked to show money cash while I explained no problem he asked to go with him to nearest ATM to get cash then he can allow check in which I did!
The room smells bad, run down and lack many things that in description of booking eg; not carpeted, only single sofa on living room, no kitchenette no toaster, no dryer, no flushing toilets, broken dining table chairs and list goes on!
Bed sheets and curtains with stains and dirts!
No lock from inside, with broken door lock.
Power inlet without cover very risky if a kid can reach it as it is in the kitchen cupboard.
No smart TV, and no internet connection to TV.
Wifi stopped working the night before checking out.
- Eliezsya (10/5): Exceptional - Very nice pool
- Anonymous (6/5): Pleasant -
- Mohd (10/5): Exceptional - Ok Ok
- Aliasgar (7/5): Good -
- M. (8/5): Very good -
- Gail (9/5): Superb -
- Muneer (10/5): Exceptional -
- Eliezsya (10/5): Exceptional -
- Fazilah (7/5): Good -
- Fazilah (5/5): not value for money - Booking standard room but get 3 bed room. Pay extra. The room is smelly and scary at night
- Nurul (10/5): Exceptional -
- Lamar (6/5): Pleasant - Pool, gym present. Good view from room Room had an odour. Toilet did not flush well
- Ayesha (10/5): Exceptional -
- Fahd (7/5): Good -
- Fahmy (9/5): Superb -
- Fahd (7/5): Good -
- Malek (10/5): Exceptional -
- Alzajali (4/5): Disappointing - It's only near center of city but it was not well maintained. Almost all doors broken
- Eliezsya (10/5): Exceptional -
- Hakkim (10/5): Exceptional -
- Roslan (10/5): Exceptional -
- Annie (2/5): Very poor -
- Steven (6/5): Pleasant - This is a spacious hotel suite with multiple rooms and an enormous bathroom with tub and a separate, in a sadly dilapidated form with red stains on the carpet, chipped doors and a strong smell that they tried to cover up with mothballs. The check-in process and cash-only payment was....interesting. The location is unbeatable especially if you're taking a bus from Singapore and facilities are great, but better to go with Berjaya Hotel itself if the location is what you want.
- Sharma (8/5): Very good - Location convenient for shopping. No comment
- Ahad (8/5): Very good - Nice Service
- Rahman (5/5): Passable -
- Rajakumar (9/5): Superb - View.. Toilet is not proper clean and drainage problem.
- Alwi (10/5): Exceptional -
- Zyafydah (10/5): Exceptional -
- Naidayu (10/5): Exceptional -
- Kennnyjee (2/5): Old and haggard. - Good location. The room was old and dirty. Nothing like the photos shared. Room was not very clean. The towels that were given to us looked dirty. Definately not value for money.
- Darisa (10/5): Exceptional -
- Zulkifli (8/5): Very good -
- Mohammad (10/5): Exceptional -
- Hussain (8/5): Very good -
- Siti (10/5): Exceptional -
- Fred (4/5): Disappointing - Good location Old inside the apartment everything is broken
Floor carpet smells ....old furniture
- Aisyah (10/5): Relax and enjoyable - View is beautiful, near and easy to go shopping and relax
- Endaran (5/5): Upgrade the aircond 1hp aircond won't serve entire unit. It hot somemore - .
- Muhammad (10/5): Exceptional -
- Ismail (10/5): Exceptional -
- Zaid (10/5): Exceptional -
- Eliezsya (10/5): Exceptional -
- A. (10/5): Exceptional - Good room
- Izwan (10/5): Exceptional -
- Neems (1/5): Very BAD and Pathetic - Only thing good was the location and high rise room. This is not a hotel service. Its operated by Bangladeshi guys. Two men came with set of keys and opened door and demanded cash only. No room service or anything. Very very bad smelly rooms and mostly broken.
- Naji (7/5): Good -
Photos