Carlton Dubai Creek Hotel

Name: Carlton Dubai Creek Hotel
Address: 15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai, Dubai, AE

Location: 15 Baniyas Rd, Deira - Al Rigga, Dubai, Dubai, Dubai, AE

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Experience unrivaled luxury and comfort at Carlton Dubai Creek Hotel, your perfect getaway in the heart of the city.

Indulge in relaxation at our Spa Oasis, offering an array of rejuvenating massages, luxurious body treatments, and refreshing facials to unwind your mind and body.

For the fitness enthusiast, our Recreational Amenities include an outdoor pool, steam room, and well-equipped fitness center ensuring your wellness routine is never disrupted even while on holiday.

Savor delightful dining experiences in our On-Site Restaurant and Café, where you can enjoy a sumptuous buffet breakfast, quick snacks, or elegant dinner and unwind with a drink at the vibrant bar/lounge.

Don't miss out on this ultimate escape—secure your stay at Carlton Dubai Creek Hotel now!

Important Information

Pool access available from 9:00 AM to 7:00 PM.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
Full-service spa
Wheelchair accessible parking
Snack bar/deli
Free valet parking
Rooftop terrace
Boat tours nearby
Banquet hall
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Well-lit path to entrance

Rooms Available

One Bedroom Creek View

1 King Bed
753 sq feet

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Studio Room Creek View

2 Twin Beds
484 sq feet

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
One Bedroom City View

1 King Bed
753-sq-foot room with city views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Minibar
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Low-height bed
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Studio Room City View

2 Twin Beds
484-sq-foot room with city views

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Low-height bed
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Nizam Abdulrehman Haji (10/5): - Very near to Deira and baniyas square station
Sidra (2/5): - Not a 4 star that’s for sure.
Azmat (10/5): - Absolutely love the hospitality and the actual hotel. We were lucky to get a free upgrade which we were so grateful for as we were there for 14 nights! Suite was so massive and the view from the windows were stunning. Walking distance from Metro station. Totally recommend.
Fred (8/5): - Staff are excellent , all are prime, Monica,Winnie are pluses to this hotel. Security and concierge Would definitely come back.
Raamy (6/5): - Since our last visit to Dubai and stay at Carlton Dubai Creek (4 times), seems like the service at the hotel has be seriously degraded! Sad but true. The bathroom in our room had the shower cubicle leaking badly? Also some of the staff members are somewhat unfriendly and seemed aggressive with there response to our reports of issues with the room. However, some staff members were pleasant and helpful. Unfortunately we won't be staying there for our next visit to Dubai.
imad (6/5): Not bad but I wouldn't recommend it. - Quite old, poor breakfast, garage access and not convenient. Most of the staff is friendly and the room I got was very big (more like a service apartment). I got a kitchen but no cutleries.
K (6/5): Excellent location but need some TL - The sink in the main bathroom was leaking quite badly underneath. I reported this to the front desk and showed the man there a photo of the water gushing out. He said he would tell maintenance that there was a problem in the athroim. He didn't listen to what I told him and didn't like at the photo. The Toilet spray hose was also leaking and I explained this too. The leaks ever got fixed. I also complained about lots of tiny fruit flies which seemed to congregate in the kitchen sink area. I used a whole can of fly spray over the week but theyvstilll kept coming. The room housekeeper never replaced the coffee sachets and I bought a jar of coffee. The floor was also not very clean, my feet were grubby after walking around in the evenings. I did like the overlay hotel, it's location and the idea from the rooftop bar were amazing . It just needs a little bit of attention to detail
Naveen Kumar (10/5): - Convenient location, closer proximity to all tourist locations in and around Dubai City
Mowlid (10/5): - This is the one of the best hotels in Dubai excellent service and great staff I have been there so many times and love to go back there.
stacy (4/5): - The good thing I liked about this room is that it was very spacious. I felt like I had a mini apartment and that was such a good feeling to have so much space. The bad thing that made it where I would never stay here again is that it was very dirty upon entry. We had to ask somebody to come in and clean it again because the floors had stains the sofa head stained things were not cleaned. They seem to have limited staffing to clean the entire hotel. I think that is why things are not being cleaned properly because you can’t ask limited staffing to do such a huge hotel.This is an older hotel and it shows if you look at the carpet throughout the hotel in the hallways, you’ll see that there are stains everywhere and paint chipping away. I would not stay here again.
Osama (8/5): - Riza at the front desk was great as usual. But the property is in need of a bit of renovation. Bathroom tap was leaking and air conditioning need to be checked as cigarette smoke smell was coming through. Also there were a lot of small fruit flies in the kitchen area in the room.
Rachel (8/5): Aging infrastructure, but amazing staff! - Location is great. Lobby is a big wow (worthy of 4 stars). Room is good, but there are lots of noticeable imperfections (shower floor sloped to drain out of shower instead of into drain, scuffed paint, badly installed tile, strong smell of tobacco smoke in public areas). And there is a lack of some basic supplies - no wash cloth, no dish soap, no kitchen towels, no hair conditioner. I know this review is detailed, but I expect a 4 star hotel to be a wow in the lobby & everywhere else inside the hotel. However, I want to give VERY HIGH PRAISE for the staff. Everyone was friendly, helpful, and professional.
Sadrac (8/5): - Customer service was great. Thank you
Abbas (10/5): - Excellent service Upgraded my room Huge rooms
Osama (10/5): - The location is very good for everything you need also the shops and the sites for gold, perfumes and spices are walking distance not to forget the creek crossing to bur dubai is so convenient and cheap. I will most definitely revisit.
Zia (10/5): - Service was great and easy access to other services
Lutfullah (10/5): - I stayed 1 night and had super experience with the pool and spa
Osama (10/5): - The staff members were very helpful and professional, also Riza at reception was very helpful and friendly and went above and beyond to help us with finding transport and directions. We just loved the place and the area. We will most definitely revisit.
Jenna (10/5): - We were impressed by this hotel. We didn’t realize we booked a suite and the room was massive and had a nice kitchen area and two bathrooms. One bathroom was phenomenal with the biggest bath tub I have ever seen. It is a good location being a short walk to the water, gold souk and a metro station.
Maeghan (10/5): - This hotel gave me such a lovely upgrade and I felt very looked after. Thank you so much for taking care of me 💗
Wayne (8/5): Creek view - Beautiful view of the Creek , great location to Gold Souks and old town . Extremely clean hotel . Great roof top views
Osama (10/5): - Most central for shopping and transport. Historic place in Dubai and most humble and peaceful. Above all value for money and access to Gold, perfume and spice souks.
Audley Earl (10/5): - They were very attentive to our needs. There are privacy buttons to leave you alone if desired. They have a tour guide area if you need tickets for any attractions. The restaurant is also wonderful. The staff will go above and beyond for you.
Nilofar (10/5): - It was an amazing trip. The room attendant was very nice and helpful.
Daxue (4/5): - There is no hot water in the room. Don’t understand why there is live music in the hallway. The scented candle is also not necessary
Mawuli (10/5): - It's location which is a good area and it's closeness to the open market of Beniyas square and the metro. The receptionist, especially the black lady, she is so wonderful.
Anusha (10/5): - The stay was good. Only problem I had is the house keeping needs to check for toilet paper coz once we came evening after visiting and there was no toilet paper at all and once its more than half used please keep the other full toilet paper. Other than that it was good. The staff members were friendly and respectful.
arif (10/5): Worth the money - Excellent property. Big rooms
Haroon (8/5): - I was disappointed how i was treated by the female supervisor working at the counter. She accused us for having extra people in my room. Even though, i told her that they have a reservation and waiting to check in upon our return from Sharjah. But she continued with her false allegations. I had booked 2 rooms from New York. We checked in one room and traveled to Shrajah for lunch and she thought we were stayi g in one room even though she xould have checked her computer for two reservations.
Jalal (8/5): - Excellent location. Most dining places are in walkable distances.
Farah (4/5): - Didn’t like the place at all our room was very dirty we had to wait for the staff to clean it again
Dalbir Singh (6/5): - The accessories were absent. Like no Iron & board, no hangers, no slippers, no tooth brush kits. You have to ask for everything. Service staff woke me up past midnight to get back iron & board. Very basic breakfast. Rest rooms were clean and staff was very courteous.
Ross Alexander (10/5): - The Staff were exceptional, the room was Great. no complaints at all.
Jacqueline (10/5): Great Stay! - Had an amazing stay here at the Carlton. The room was very spacious and lovely. Fahad did an amazing job in keeping the room clean as well as making sure that I was comfortable during my stay. Will definitely recommend to friends or plan to stay here on my return.
christine (8/5): Ideal location for airport - Stayed two nights to break up a long journey. Good location for easy access to airport. Hotel comfortable and breakfast very good value.Boat trip on creek excellent.
Tatyana (10/5): - Big Rooms
Lesbia (8/5): - Good
Daniel (10/5): - Great accommodation and Dubai city view?
Marites (10/5): - All our needs were immediately taken cared of by the staff.A shoutout to Monika Bansal Nichual & for the security staff for their excellent guest service.We felt very safe.This property is maybe 4 blocks from the Gold Souk, Supermarket general stores dining options salon pharmacy close by.Easy access to taxi and metro is 5-10 minutes walk.Also close by is Bus Route 103 at the Union bus station to go to Global Village.All in all we had an awesome stay at Carlton Dubai Creek hotel and fantastic vacation in Dubai.
Haroon (10/5): - Everything is in walking distance. 15 minutes to the airport. Nice buffet breakfast. Gold Souk is also in walking distance. Very clean and beautiful property.
Ronald (8/5): - good Excellent position on the creek. Rooms very large Convenient parking arrangements Less good towel changes required positive action to happen
Afshin (10/5): - Very spacious rooms feels like an apartment Amazing experience
Lydia (10/5): - BEST HOTEL EVER! Made my experience so delightful I want to thank especially Fadi the receptionist. I’ll be coming back again
alan (8/5): - Pool staff very good. Nothing negative
Patricia (10/5): - The staff was helpful and went beyond the call of duty to help me find my passport that I lost at airport. Fortunately, my passport was found.
Jennelyn (10/5): Brand new amazing 4 start hotel - Brand new amazing 4 start hotel, location, service, staff, food. Definitely recommended 100%
Susan (8/5): Friendly and helpful staff. - Very helpful and friendly staff. We had an issue with the air conditioning and it was resolved immediately. Large clean spacious rooms. Housekeeping service a bit late in the day at cleaning the room but not a problem for us. We enjoyed our stay..
Adiki (10/5): - Overall our stay at the hotel was pleasant. We thoroughly enjoyed our stay, the staff from the time we arrived until we left were hands on. I recommend the roof restaurant and please take advantage of the facilities on offer. There's so much on offer. My best wishes to young Farhad from housekeeping.
VLADIMIR (4/5): - It is definitely not a 5-star hotel. Upon check out , they won't release your deposit until room checked by a staff (never hear anything like this before) location- very far from downtown, traffic is terrible Some of the front desc staff is rude and not professional.
Marcelina V (10/5): Enjoyable - Very comfortable and staff were very friendly. I recommend any one traveling to Dubai this hotel is it to stay. The staff are welcoming and they make your stay inviting. The rooms are very clean. Thanks to all the staff for making our stay an enjoyable one. We will be back.
Sachitsing (8/5): - New and nice hotel. For a short stay at a reasonable price, this is a good value. Only annoyance was that the entrance door facing the main road is closed at night, so you have to walk around to the road behind the property for the other entrance. Also, need to make sure taxis drop you off at the correct hotel, not the Carlton tower that is 2 buildings away.
michelle (4/5): - Front door to hotel locked after 10 pm but no sign advising what to do or where to go. Asked for $100 cash for deposit and told they didn’t take credit card deposit. Floors dirty with dead flies, hair and lint balls. One hand towel, no facecloths. Call to prayer loud in room at 3;00 am. Don’t turn hot water tank off like they ask as it takes too long for it to heat when you want to shower. Good breakfast. Very spacious room/suite.