Holland Road Stays

Location: 120 holland road, London, gb

Star Rating: 6.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Non-smoking throughout
• Cashless payment available
• Contactless check-in/check-out
• Property cleaned by professional cleaning companies
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Studio, Ensuite (Single)

  1 Twin Bed

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Kitchenette with cookware/dishware, coffee/tea maker, and electric kettle

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Premium bedding
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Visual fire alarm

• Standard Studio

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio's kitchenette, which has kitchenware, is available for cooking and storing food. This studio features a tea and coffee maker, a wardrobe and a TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

• Studio

  Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio's kitchenette, which has kitchenware, is available for cooking and storing food. This studio features a tea and coffee maker and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

• Studio

  This studio features a private bathroom and a tea and coffee maker. The studio's kitchenette, which has an oven, is available for cooking and storing food. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Carbon monoxide detector

• Deluxe Double Studio

  Featuring free toiletries, this studio includes a private bathroom with a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, an oven and a microwave. The studio features a tea and coffee maker, a wardrobe, heating, as well as a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Carbon monoxide detector

• Deluxe Studio

  Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, kitchenware, a microwave and a tea and coffee maker. This studio features a wardrobe, a sofa and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Carbon monoxide detector

• Studio

  The studio's kitchenette, which features a microwave, is available for cooking and storing food. The studio provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Window
  • Carbon monoxide detector

• Double Room with Private Bathroom

  Featuring free toiletries, this double room includes a private bathroom with a hairdryer. The double room features a TV, a coffee machine, a wardrobe and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Carbon monoxide detector

Guest Reviews

• Karitta (5/5): - Edulliseksi majoitukseksi ihan ok hinta-laatusuhde vaikka ei ollutkaan missään nimessä elämys, mutta oli riittävä nukkumiseen. Huone oli kauniisti sisustettu, mutta nuhjuinen. Keittiö oli hyvin varusteltu, mutta vaikka pinnat yms olivat siistit niin silti vaikutelma ei ollut puhdas. Kylpyhuoneessa suihkukaapin ovi ei auennut kokonaan vaan suihkuun piti pujahtaa pöntön vierestä. Lähimmän metroaseman ympäristö (Shepherd´s Bush) oli hieman liian eloisa perheen kanssa matkustamiseen ja lapsia pelotti siellä illlalla.
• Juarez (7/5): - Buena ubicación cerca de todo, habitación cómoda Tenía la pileta del lavamanos obstruida nos alojamos 2 veces en diferente momento y no lo desbloquearon aun.
• Roseli (5/5): Localização excelente, mas instalações precárias. - Localização e tamanho do espaço. Extremamente suja, com uma varanda cheia de lixos, cheiro de esgoto. Acesso ao quarto muito velho e sem reformas.
• Rafael (8/5): -
• Matt (1/5): Diabolical - Nothing at all The accommodation was substantially below the standard advertised on the Booking.com listing, with significant cleanliness concerns throughout the property. In addition, the shower fixture detached from the wall during use and struck me on the head, which raises clear safety concerns regarding the condition and maintenance of the accommodation.
• Dj (10/5): Price, location and staff - Everything was literally perfect for us. Thanks to Aziz
• Theresa (1/5): Total let down due to misleading images - I liked the Whatsapp messages from the property guiding me. But once I showed my disappointment they did not really help much stating that "the photos shown on the listing are intended to represent the room category and amenities, and while the layout or decor of individual rooms may vary slightly, the overall standard and features remain consistent'. You can see for yourself that my images show a drastic difference between the images on the listed and what I found when I opened the door. Unfortunately we were not refunded due to their strict policy conditions. It is high time, that lodgers start to also have their own strict policy conditions since this is not how people are treated. We left the room within 30mins. We were extremely disappointed with our stay at this property, particularly Room 4, which looked nothing like the images presented on Booking.com. The room showed clear signs of neglect and poor maintenance. The walls had visible marks and damage, the doors were deeply scratched, and the kitchen plinth was missing. The layout was also highly impractical, with the bed obstructing access to the garden exit. Basic comfort standards were not met. There was no proper heating system in the room, only a very small portable heater which was entirely inadequate. The room was also so cramped that it was difficult to even open our luggage properly. To make matters worse, the area directly outside our door contained trash bags and cleaning equipment, which further contributed to the impression that this accommodation was not being maintained to an acceptable standard. Overall, the condition and presentation of the room were completely inconsistent with the professional and polished images shown on Booking.com. We genuinely felt misled by the listing and had to find alternative accommodation at the last minute, which caused unnecessary stress and additional expense during our trip. We would strongly advise future guests to exercise caution when booking this property, particularly Room 4.
• Mena (1/5): Worst accomodation - Owners communicated well before we checked in. Worst accomodation booking I’ve ever made. We booked elsewhere the same day we arrived and didn’t even stay for 1 night. The place was so dirty. We found nails on the floor and the floors were covered in dirt. Under the bed was also awful. Mould in the showers. Room light barely works. You can’t flush toilet paper. Owner has refused to give us any sort of refund even though we didn’t even stay for 1 night and paid for 4. Awful service and extremely unreasonable people.
• Henriques (10/5): Great stay with excellent service - The staff provided excellent service, and the location was very convenient — close to Westfield Shopping Centre and with easy access to public transport.
• Henriques (10/5): Easy check in and great service - The stay was amazing i stayed here for one night and i extended because i liked the place The service was great and located 5 minutes away from Westfield shopping center and transport is very easy
• Emma (8/5): Get what you pay for - It was easy to find. Nearby shops, bus stops and trams. The bed was clean and comfortable. The TV worked and had Netflix. The room could do with some tlc in places. And its very small but we already knew that before booking. Didn't like the windows they didn't lock very well and the road is soo loud all day and night! I expected it to be a little nicer as paid extra for whats called a "deluxe" room. Was hard to get in the building but I had read a review saying use your whole palm to activate the front door code.
• Carlo (4/5): Da NON ritornare - Il silenzio della stanza Non avevo letto che si trovava 3* piano senza ascensore, Non avevo letto che non c’era armadio per appendere vestiti
• Thijs (8/5): Fun Quick Stay - Location was good, busy street but I like that. Comfortable and clean bed. It's not the best but it's a good place for the price. Was a great experience for a young couple. Dirty plates and bathroom smells damp. Very small shower and little leg room on the toilet. Getting in the building initially was kinda confusing but figured it out. No outlet next to the bed sadly.
• Yuriy (4/5): - Unfortunately, I was disappointed with my stay. The room was not very clean — there was hair on the bed and the floor was dirty. The accommodation also looked nothing like the photos shown online. For this price, I expected much better quality. Getting into the property was a complete quest as well. I was not sent the check-in details on time, nobody replied to my WhatsApp messages, and they did not answer the phone calls either. Overall, I am not satisfied and would not recommend it.”
• Audrey (4/5): Décevant même si l’emplacement est très bien - L’emplacement de l’hôtel était pratique pour mon séjour, avec un accès relativement simple aux transports et aux différents endroits que je voulais visiter. Le check-in s’est fait correctement et la communication avec l’établissement avant mon arrivée était assez claire. La chambre avait aussi l’avantage de disposer d’une petite cuisine, ce qui peut être pratique sur le principe pour un séjour de plusieurs jours. L’état général de la chambre était très décevant. Malgré le supposé double vitrage, on entendait énormément le bruit de la rue, notamment les ambulances et voitures de police tard le soir, ce qui a rendu le sommeil difficile. La propreté était insuffisante : poussière, cheveux, taches sur les murs et sur certains textiles. La cuisine était également sale et peu engageante. Plusieurs équipements étaient abîmés ou mal entretenus : seules deux prises fonctionnaient, les toilettes étaient mal fixées, la douche fuyait et le support du pommeau était cassé. La salle de bain manquait aussi d’équipements basiques, comme un tapis de bain ou des serviettes pour les mains. À mon arrivée, la chambre sentait fortement le gras, ce qui était désagréable. Le point le plus inquiétant reste le détecteur de fumée : il bipait à cause d’une batterie vide et a simplement été retiré au lieu d’être réparé. J’ai donc apparemment passé mon séjour sans détecteur de fumée fonctionnel, ce qui est un vrai problème de sécurité.
• christine (8/5): -
• Maura (9/5): All good. - Helpful staff. n/a
• Sofia (1/5): L’unica cosa positiva di questa struttura è la posizione, ben collegata al resto della città con autobus e metro. Per qu - L’unica cosa positiva della struttura è la posizione Struttura sporca, vecchia, rovinata, per niente insonorizzata
• Sara (1/5): Never EVER again. - Nothing. It’s clean at all. Bathroom was disgusting. The floor of the room goes the same way. The kitchen counter was really dirty. The sheets and the pillows were not clean and smell terribly. No information about that there was no lift. There’s a difference between things being old and not being properly cleaned. I had a reservation for two nights but it was so terrible that I only stayed one and changed places. Also the photos don’t match at all with the reality of the space. In this department, booking is also guilty because they should monitoring these situations since this place is a 5star on this app. I always book my reservations through this app and this is the first time that I had such a terrible experience. I don’t know what happened but Booking should urgently review this place.
• Melinda (6/5): - Convenient location, comfortable bed. Good price. As far as the apartment itself, you get what you pay for. Definitely not spacious or renovated. The check-in process was not easy nor were the hosts responsive. The app they make you download has information on accessing the main building and the apartment itself. It gives almost no detail though and some of the info is outdated. Pro tip that would have helped us: don’t simply touch the screen to activate the keypad, put your whole palm on it.
• Alec (3/5): -
• Leah (10/5): -
• Valentina (4/5): -
• Carolina (7/5): -
• Filipa (3/5): Dececionante. - A localização é o único ponto forte do alojamento. Não podia colocar o papel higiénico na sanita e não mudaram os sacos do lixo. Apenas dois dias depois de eu pedir é que mudaram os sacos do lixo. Tem forno, mas não tem os tabuleiros para poder usar. O alojamento não tem luz, para cozinhar, precisamos de usar as lanternas do telemóvel. Ouve-se muito barulho dos espaços comuns e dos apartamentos ao lado. Paguei taxa de limpeza, mas ninguém limpou o apartamento durante a minha estadia.
• Katri (2/5): -
• Irene (10/5): -
• Nikodem (5/5): -
• HANNA (6/5): -
• Roman (3/5): Miasto Londyn - super!!! Za to, obiekt mieszkalny bardzo słaby... - Korzystna lokalizacja. Nie otrzymałem informacji przy zamawianiu, że będzie to oficyna... :( Pokoik za mały na dorosłe trzy osoby!!! Dziury w ścianach, stara zniszczona wykładzina i mało estetyczna łazienka... Po za kuchennymi - ani jednej szafki!! Okno brudne i z widokiem - jak to w oficynie....:(
• Pedro Miguel Ferreira (10/5): -
• Marcia (3/5): The ceiling alarm went off for 2 days/nights beeping twice every minute but no one came to fix it. -
• Rosario (6/5): appartamento essenziale, un po' troppo caro - Quartiere tranquillo a 10 minuti a piedi dalla linea central Bagno piccolissimo, cucina un po' vecchia
• Carmine (4/5): Non ci tornerei - Buona posizione per spostarsi perche la metro (Central line) e la fermata del bus molto vicina Camera sporca, bagno piccolissimo con un lavabo grande quanto il palmo di una mano .e con una forte puzza di fogna. La stanza si trova in una strada trafficata e anche chiudendo la finestra ( per nulla insonorizzara) si sente il rumore delle auto. Lo sconsiglio.
• Laura (7/5): Było przywozicie - czystość oraz grzyb na ścianach
• Erika (2/5): Nikakor ne priporočam - Lokacija je v redu, do metro postaje je 10 minut peš. Tam je tudi nekaj trgovin s hrano. Stanovanje, ki smo ga plačali, je daleč od tistega, ki ga ponujajo na slikah. Plačali smo sobo za tri osebe, dobili pa dve brisači, dva stola, dva kozarca in posteljo za dva ter kavč, kar sicer ne bi bil problem, če bi imeli posteljnino. Tri dni sem upravnika prosila za posteljnino za kavč, vedno so odgovorili in bili nadvse radodarni z obljubami, tretji dan pa smo dobili samo rjuho ne pa vzglavnika in odeje. Torej smo 4 dni v treh spali na premajhni postelji. Stanovanje je nevzdrževano in umazano, sploh kopalnica. Nikakor ne priporočam, ker za ta denar ni vredno. Na sliki je umazana tuš kabina in pogled iz stanovanja. Tudi okno že dolgo ni bilo umito.
• Jochen (6/5): Gute Verkehrsanbindung, fairer Preis, Wohnung mit Gebrauchsspuren - Sehr gute Anbindung an sämtliche Verkehrsmittel, der Preis war im Vergleich zu anderen Unterkünften attraktiv und fair, die Kommunikation sehr schnell, freundlich und unkompliziert. Die Wohnung ist an einigen Stellen in die Jahre gekommen. Uns persönlich hat das nicht weiter gestört und wir haben uns wohlgefühlt.
• houssine (5/5): - La localisation et le logement en lui même, il est grand Il n’y avait pas de tapis de bain, c’était pas propre
• Ferrin Montoya (10/5): Nice room with everything you need and perfect location! - Everything was easy, with keys and the location was perfect to walk wherever you wanna go, it’s nice and quite to stay there :)
• Steven (3/5): -
• Francesco (4/5): Ottima posizione, pulizia inesistente - Situato in quartiere tranquillo e residenziale ben servito da autobus e metro 24h/24 in giorni feriali e festivi. A 10 minuti a piedi si trovano stazione della metro di Shepherd Bush, negozi di alimentari, centro commerciale e negozio di beni di prima necessità aperto 24 ore La struttura non è per niente pulita. Non è possibile gettare la carta igienica nel wc (a Londra?! Nel 2026?!) come da avviso affisso in bagno, nè è presente lo scopino per pulire il wc da eventuali residui di feci che possono rimanere. Non è prevista la pulizia e il riordino quotidiano della stanza per cui ne consegue che il cestino (piccolissimo) dove bisogna gettare la carta igienica sporca non viene svuotato e il wc rimane sporco. Una struttura di questo genere non dovrebbe essere su Booking. Tuttavia, il giorno dopo aver segnalato allo staff (non presente nella struttura) tramite l’app di Booking è venuto il ragazzo delle pulizie a svuotare il cestino e a pulire, discretamente, il wc. Dello scopino neanche l’ombra…
• Jessica (1/5): Pictures on Booking misleading! Unclean and moldy - It was near a Underground station It was in a basement. It looks nothing like in the listing in booking.com.It was really dirty and moldy. There were stains on the couch. Mold in the bathroom. The cabinets, sink and fridge were dirty. Customer Service is really bad. Checked out after one of the four nights
• Malgorzata (7/5): - Dobra lokalizacja..bardzo dobre polaczenie Dostalismy pokoj na samym dole, musialismy caly czas zaslaniac okno bo bylo na wprost schodow
• Federica (2/5): - L'unico aspetto positivo è stata la assistenza (fornitura del codice di ingresso, codice wifi ecc). Mi aspettavo un monolocale piccolo, ma non al punto di dover scavalcare il letto per raggiungere l'armadio. Ciò che mi ha deluso di più è stata la sciatteria dell'ambiente: un bocchettone al soffitto scardinato e con i fili che uscivano fuori, un vaso "decorativo" con un buco, una lampada con un coprilampada sì e uno no. Tutto molto "cheap" e totalmente non curato. Pavimento con della polvere appena arrivati, moquette sulle scale del palazzo rovinata e macchiata (anche se questo a Londra è molto comune). Mi permetto di fare questa osservazione perchè alcuni miei amici, allo stesso prezzo e in zone di Londra migliori, sono stati in monolocali molto carini, puliti e curati.
• Jeroen (1/5): - Nvt Locatie niet bevallen - niet schoon qua kamer, badkamer en handdoeken. 1 nacht verbleven en daarna iets anders geboekt
• Justteea (8/5): -
• Mateo (6/5): -
• Marina (4/5): Кто придумал 5 звёзд этим апартаментам!!!!((((( - По просьбе заселили на два часа раньше. Чисто убран номер. Отличная локация. Окно комнаты выходило в тихий сад. Мягкая кровать Заказан и оплачен был номер Делюкс на двоих с одной кроватью. Не было в наличии на наши даты двух отдельных кроватей. Сразу было письменное обращение в отель, что нам необходимо предоставить дополнительный комплект белья- одеяло , подушка , полотенце. Также мы звонили в гостиницу и напомнить о том , что нам необходим дополнительный комплект белья. В день приезда НИЧЕГО не было предоставлено. Сначала писали , что всё быстро принесут. В конце переписки просто сказали. Что ничего не дадут. И дополнительное постельное не входит в комплектацию номера делюкс. В чем заключается Делюкс мы не поняли. Полотенце для ног отсутствовало Тостера не было. Мешков для мусора не было Со стола вытереть было нечем. В наличии только туалетная бумага. Декоративные подушки грязные. Покрывало отсутствовало. Обои на стене отваливались . Сиденье унитаза плохая фиксация . В кухонном уголке , в мойке только холодная вода . Посуду приходилось мыть в раковине для умывания. Отель потерял интерес сразу к нам как к клиентам , как только был оплачен невозвратный тариф за 6 ночей (!) Плохие отзывы справедливы. Низкий рейтинг тоже . Почему у апартаментов рейтинг 5 звёзд. Не понимаю . Максимум 3 звёзды. Ремонта не было давно. Стены и потолок окрашены в темно- коричневый цвет. За 45 минут до времени выезда пришел уборщик и начал требовать, чтобы ему предоставили комнату для проверки.
• jonathan (7/5): - it was close to work it had a smell to it
• Tyrone (9/5): -
• James (10/5): - staff are really nice clean extremely well priced for location anything I needed they helped me out with
• Guest (10/5): -
• Pia (7/5): -
• Matteo (3/5): Meglio spendere un pò di più e non avere paura a poggiare i piedi in terra - Buona posizione, 15 minuti a piedi dalla metro e da alcuni supermercati. Presente cucina un pò poco attrezzata, mancano bicchieri e alcune posate. Pulizia assente, letto con capelli e macchiette dei predecessori, a terra di tutto e di più. Wc nel quale non si può buttare carta igienica che va riposta in un cestino, che ovviamente non svuota nessuno.... Presente un solo asciugamano a testa per 5 giorni, assente anche tappetino per uscire dalla doccia, nella quale è presente della muffa... Camera per nulla insonorizzata, bisogna sperare di non avere dei vicini, altrimenti sembra di essere in stanza con loro. Presente credo un autocalve che si attiva saltuariamente, parecchio rumoroso, la sua vibrazione fa aprire l'anta dell'armadio). Per attivare il tastierino di ingresso bisogna appoggiarci l'intero palmo sopra, cosa non specificata che ci ha lasciato chiusi fuori fino alla risposta dell'host (circa mezz'ora)
• MARCO (4/5): Te obligan a descargar una app y los códigos que mandan eran incorrectos. - El piso está aceptable. Te obligan a descargar una app, según ellos para que sea más cómodo para ti. En realidad es para que ellos trabajen lo mínimo. A través de la app te envían los códigos que eran incorrectos. Tuve que contactarlos para que me pasaran los códigos correctos. Todo esto, cuando llegué, reventado de viajar y de noche. Aún por encima, tienen la piel muy fina y te dicen que o esperas tranquilito o dejan de atenderte. DE COÑA.
• MARCO (4/5): MUY MAL SISTEMA DE ENTRADA. NO SE ORGANIZAN. SE HACEN LÍO CON LOS CÓDIGOS DE ENTRADA. - El piso está bien. El sistema de entrada. Tienes que descargarte una app y te envían los códigos por ahí. Los códigos te los mandan mal. Tienes que estarles encima para que te envien los códigos. Eramos varios empleados de la misma empresa con reservas en fechas similares. Se hicieron un lío, enviaron códigos incorrectos a todos los empleados. Todos en la calle sin poder entrar...un desastre.
• Patricia (2/5): - The location. We arrived early in the morning, so we left our luggages at the location in a quite questionable room, seemed more like a garbage place, and left for the city. We came back quite late and tired, at around 10 p.m. When we saw our room, we were quite disapointed. It was freezing cold, they had a heater but it was fire hazard, having signs of overheat. The place was dirty. I reached out on whatsapp and try to find a solution, but the answer was that there is nothing they can do and no other room is available. Meanwhile, my kid fell asleep so I couldn't leave that night. In the morning we all woke up with runny noses and coughing. I looked on booking for another place to stay and I saw they had another free room in the exact same place. So, I called, and a very nice woman answered, and offered me to change the location and neighbourhood. The option she gave was better, cleaner and warm but farer from the center and no wi-fi. So, we stayed one more night and left to sleep somewhere else for the last night in London.
• Nahia (10/5): Perfect -
• amani (3/5): Room is old not like pictures and not clean - Location It’s very old not clean very noisy couldn’t sleep from the outside noise and the fan noise in the room it was not worth £100
• Dj (10/5): A lovely place to stay - Everything was great Nothing to not like
• Leach (1/5): Absolutely awful, it was so bad I left the building with no other reservation in place. - There's absolutely nothing to like about this place I was placed in a room that didn't exist on booking.com, not a single image of that room exists on any of their studios and there's good reason for it - the place is grim and breaches various health and safety regulations. There was no smoke alarms, and also a door on the property had no handle or lock, meaning anyone had access, all they did was pile rubbish Infront of said door.
• Alex (1/5): Horrendous - Location If I could give a minus score I would On entry the property smelled The decor was worn The toilet had excrement left the fridge had food The fire alarm was open ( didn’t look like it was functioning) One Fire exit blocked with furniture Shower trap missing and smelled of toilet No toilet roll left After a 6 hr drive we were left waiting over an hour before we could not stay any more . Even the alternative accommodation smelled of drains with no way we could sleep in that room . £20 compensation is a joke . We are taking this up with the ombudsman . Absolutely disgusting customer service , money grabbing pirates - AVOID
• Girolamo (8/5): -
• Suraya (10/5): -
• Emanuelle (4/5): As fotos não condizem com a realidade! - Chuveiro é quente. Somente isso, mas acho que é o mínimo que se espera! Nada é parecido com as fotos! No anúncio dizia que contava com uma pequena cozinha, porém, não tinha pia para lavar a louça, não havia fogão, não havia armário! Não havia sequer uma bancada para você cortar um pão! Não tinha onde colocar as roupas. Sem armário, sem prateleiras! O banheiro é extremamente minúsculo! Com uma pia de 15 centímetro. Não vale a pena.
• Bertazzo (7/5): - Very good value room. Great location No lift
• Joshua (10/5): The best stay I ever had - It's super clean and comfortable Nothing it was perfect
• Maria (6/5): - Me gustó la ubicación Que en las fotos se ve bastante bien y la realidad es que está un poco deteriorado, paredes sucias y con agujeros, lavamanos extremadamente pequeño, el baño en general era pequeño. Por lo tanto incómodo. Las ventanas no aíslan para nada el sonido.
• Kealy (6/5): Good stay - just check in brought the experience down - Looked like the photos. Had everything we needed for a nights stay. Location was close to kensington with a 15-20 minute walk. Clean apartment. Check-in was poor. Didn’t recieive anything so had to get in contact when arrived at the hotel, and was updated after 1.5 hours. So had to carry our bags around an exhibition which wasn’t ideal. No teatowels - so had to use a bath towel to use the oven.
• X. P.-O. (9/5): - Great location, close to Holland Park and public transit. There was a small kitchen and the plug adapters. The view from the window was beautiful. No room for towels or other things in the bathroom
• Fatima (8/5): - I like how it's a small appartment and it's near everything. It's got everything I need, even the collapsable table and adjustable TV. The in-person host was accommodating, helped me get in the building and carrying my luggage and easy to contact. I like how there are supplies such as lotion, bath soaps and coffee maker/coffee. My flight was cancelled on the first day of my booking, and I called ahead to inform the accommodation that I would not be able to arrive as scheduled. As I am not from the UK, I wasn’t familiar with the check-up calls I was receiving. Each time I answered, the staff assured me that they had taken note of my situation. However, I continued to receive calls asking why I had not shown up on my original booking date. When I finally arrived, the person who received me was not aware that I had called to explain my cancelled flight. They were expecting me the day before, and when I showed them the number that had been calling me, they said they did not recognise it. After my stay, I received another call from the same number asking me to leave a review. It would be helpful for the accommodation to streamline communication in the future, perhaps by having one main contact number or a single point of contact to avoid confusion. Additionally, the lighting in the room was quite dim and could be improved.
• Monica (1/5): Molt cutre!! - La ubicació Molt brut i desendreçat
• Warren (7/5): Bon rapport qualité/prix et emplacement idéal - L'emplacement était idéal pour un visite en métro ou à pied des principaux sites touristiques de Londres. Le système de code d'accès pour accéder aux chambres est assez pratique, cela nous permet d'arriver à l'heure que l'on veut. Le téléviseur n'avait pas de connexion internet et nous n'avons pas pu regarder la télévision les 2 premiers jours.
• Judith Maria (1/5): -
• Giacomo (7/5): Una comoda sistemazione per visitare Londra - Appartamento carino al primo piano con tutto l'essenziale. Dotato di un piccolo armadio per poter appendere le giacche e inserirci qualcosa. Si trova vicino sia alla metro che a fermate del bus. Presente un supermercato molto fornito nelle vicinanze. Proprietaria disponibile per qualsiasi richiesta e molto gentile. Un po' piccolo, occorre organizzare bene lo spazio con le valigie. C'era diversa polvere, alimentata anche da un grosso tappeto al centro della camera. Scarsa possibilità di areare l'appartamento.
• Kez (6/5): Good enough for one night - Location was good for an event at Olympia I wouldn’t say this is a 5* property. The apartment didn’t look anything like the pictures. It was clean but there is a damp problem in the bathroom of no.5 and could do with a refurb. The staff were helpful at check in though.
• Jeremy Maxwell (3/5): - The location and the fact they let me check in early. The post check in communication was woeful. And the room itself was like a bedsit from 1989 in Hull. Room was tiny and packed. Oldest cooker i have ever seen, no oven rack, no extractor fan and a smoke alarm right above it that goes off everytime you cook. Shower door broken, drain blocked.Which makes a lovely puddle inside and outside of the shower. TV turns on but has zero connectivity to anything. Very low on amenities. 1 toilet roll and 3 tea bags for a 4 day stay. Took ages to respond to a request for extras. Could do better.
• Cassie (6/5): Tired property, noisy, but it's a London main road. Friendly help to access property. - Location was good for Olympia. Instructions to get into the property can be better. However, messaging service to help was very prompt.
• Beau (7/5): -
• Dyson (8/5): - The room was cosy and well equipped quite small but what we needed x Can't flush toilet paper
• Anton (8/5): Comfortable stay - The host was super kind and was able to help with luggage storage. The room was big for London standard and had a balcony. Everything was clean 8 minute walk from tube which is not too far
• jacopo (6/5): - Posizione ottima, buona dotazione per cucinare (presenza friggitrice ad aria. ) presenza di stufette ( ma letteralmente non funzionanti) mancavano i bicchieri e utensili per pulire il tavolo e stracci da cucina..... Bagno un po' trascurato a livello di pulizia e manutenzione... Si potrebbe fare di più per dare un conforto migliore.
• nathalie (8/5): - L appartement à tout se qu il faut et le lit est confortable. Il est bien situé avec un arrêt de bus très proche et le métro plus loin à 15mn de marche. Le personnel très gentil serviable et sympathique. Il faut installer une application pour l arrivé et avoir des codes pour accéder au logement c est pas évident quand on maîtrise pas bien la langue et avec une mauvaise connection Internet.
• enda (7/5): -
• Dade (8/5): - Non ho mai trovato host così disponibili!
• Claudia (8/5): - Comodo, pulito e carino Non ci sono tapparelle per la notte
• Carlos (6/5): Opción aceptable en cuanto a precio valor para un viaje solo o de pareja (no familias) a Londres de no más de 4 días - Ubicación tranquila y segura, cerca de estaciones de metro. Instalaciones algo anticuadas y descuidadas. Puertas descuadradas y barandas de escaleras sueltas. Fue muy difícil entrar los primeros días porque el keypad tenía una maniobra especial para activarse que no te cuentan en las instrucciones del check in y el contacto de soporte se tarde más de 4 horas en responder
• Giada (5/5): -
• Maëlle (4/5): - Le personnel était disponible et agréable. Bon débit wifi et proximité avec les transports. La chambre était très petite. Plutôt mal isolée, on entendait énormément le voisin du dessus se déplacer. Les murs, meubles et portes étaient dans de mauvais états. La chambre n'était pas très propre, le sol poisseux, de la poussière sur les chaises. De mauvaises odeurs émanaient de la douche qui n'était pas très propre non plus. Pas de serviettes pour les pieds seulement 1 grande serviette et 1 petite. Interdiction de jeter le papier toilette dans les toilettes mais dans la poubelle mais seulement 1 seul sac poubelle pour plusieurs jours c'est pas génial.
• Paweł (10/5): - Było w porządku Bliskość do stadionu Stamford brigde, zarówno jak do metra
• Jacopo (8/5): -
• Meggie (4/5): I won’t stay again - Internet sufficient Dirty room, bins not emptied from previous occupant no new linen towels provided even though a 10 day stay no bath mat. noisy neighbours difficult access broken window to room. No terrestrial TV. dirty fridge smelly bathroom.
• Bernat (4/5): Not a place to go back - Communication was good Photos look much nicer than reality. On the day of my arrival (Saturday) there was only a small hand towel in the bathroom and I had to insist a lot to get a shower size towel (which only arrived the day after, Sunday after 2pm). Then they gave me two... The lighting was very poor. There was only one very bright light in the room, with no option to have a softer light for reading or using at night. The main entrance door of the accommodation is often left open if other guests don’t make sure to close it. Additionally, Holland Road is busy and noisy, and you can hear traffic and ambulances all day long. Everything was a bit run-down.
• Cristina (8/5): -
• Loredana (8/5): - Accogliente e in buona posizione Non molto pulita, il proprietario si è attivato subito per far in modo che venisse ripulita
• Marianna (5/5): - Nem volt tiszta, még egér is volt a szobában
• Alexandra (10/5): -
• Alexandra (10/5): Absolutely useful - Location,personal and place Is busy very often
• Alexandra (10/5): Absolutely useful - The place is exactly like the pictures, clean and comfortable, I had everything I needed, the decoration is very good, I was in 2 different rooms and I am very happy with my stay there! They really care about the comfort of their guests and make you feel at home! Every time it is free, I will choose this place! Is busy very often
• Nicola (8/5): -

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