L’HÔTEL du LAC Hanoi
Location: 35 - 37 Hang Trong, Hoàn Kiem, Hanoi, 10000, Hanoi, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the essence of comfort and elegance at L’HÔTEL du LAC Hanoi, your perfect getaway in the heart of the city.
Relaxation Awaits
Unwind in our full-service spa, where tranquil massages, revitalizing body treatments, and rejuvenating facials promise to melt your stress away.
Gourmet Delights
Savor exquisite cuisine in our restaurant or grab a quick bite in the cozy coffee shop/café. Top off the evening with a refreshing drink from the stylish bar/lounge.
Home Away from Home
Enjoy one of our 66 uniquely designed guestrooms, featuring modern amenities such as LCD televisions, minibars, and complimentary Wi-Fi to ensure you stay connected throughout your visit.
Experience the vibrant culture of Hanoi right on your doorstep. Your exceptional stay awaits—book your room now at L’HÔTEL du LAC Hanoi!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Free breakfast
- Full-service spa
- Rooftop terrace
- Free buffet breakfast
- Handrails in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
Rooms Available
-
Junior Double Suite Balcony Street View
1 King Bed
323-sq-foot individually decorated room, located on the ground floor, balcony/patio with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Executive Twin Neighbor View
2 Twin Beds
269 sq feet, located on the ground floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Twin Internal Window
2 Twin Beds
237 sq feet, located on the ground floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Du LAC Grand Luxury Suite
1 King Bed
484-sq-foot room, located on the top floor, city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Executive Double Neighbor View
1 Queen Bed
237 sq feet, located on the ground floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Du LAC Sunset Terrace Suite
1 King Bed
592-sq-foot individually furnished room, located on the top floor, balcony with city views
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Fenced private yard, safe, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Yard
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Fence around yard
-
Premium Suite Balcony City View
1 King Bed
377-sq-foot individually furnished room, located on the top floor, balcony with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Fenced private yard, safe, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Yard
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Fence around yard
-
Junior Twin Suite Balcony Street View
2 Twin Beds
323-sq-foot individually decorated room, located on the ground floor, balcony with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Double Internal Window
1 Queen Bed
237 sq feet, located on the ground floor
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch LCD TV
Food & Drink - Minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - High pile carpet in room
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Child-size slippers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- SamHasOpinions (10/5): Perfect in every way - This hotel was perfect- very accommodating, the room was comfortable, the breakfast is delicious, and the sky bar is really nice. We were there for a New Years Eve celebration and the staff went all out for a night I will remember for a long time. They also helped book an overnight trip to Ninh Binh that was excellent. Highly recommend!
- Curiosity07743452471 (10/5): Great stay at a great location - Great staff, very polite and helpful right from the staff untill our bags were loaded for the airport transfer. Clean well maintained rooms at a very convenient location. Decent veg/vegan options also for Indians. We also split our stay so that we could go the Halong Bay overnight cruise and left most of our luggage with the hotel.
- 937amit (10/5): Amazing stay experience - Had the most comfortable and amazing stay at the hotel du lac! All the staff members are so friendly here, love the hospitality! ❤️ Also, the hotel is at a point where almost all the famous spots and shopping areas are walkable.
- divyangm2026 (10/5): Amazing experience in the middle of old quarter. - We had an absolutely amazing time at the hotel. The entire staff is exceptional and took care of everything for us. The location is amazing as well - right next to everything in Hanoi - from night market to train street to the lake - everything is walkable. The rooms and amenities were amazing, and we really enjoyed the New Year's eve countdown party as well. Our entire stay was amazing and we would highly recommend everyone to stay here for the lovely hospitality. The spa experience was amazing too. Definitely recommend having a relaxing session here.
- alijevy_2025 (10/5): Good - Thank you, Emily, for your excellent service and warm hospitality. Your friendly attitude, attentiveness, and professionalism truly made our experience enjoyable and comfortable. You always served with a smile, paid close attention to details, and ensured that every request was handled promptly and thoughtfully.
- GoPlaces631458 (10/5): Loved L’Hotel du Lac - We loved this hotel so much that we booked i when we returned to Hanoi at the end of our trip. The staff was incredible. The breakfast is delicious. The location is great!. This was our favorite hotel in Vietnam.
- SaurabhP_11 (10/5): Would love to come back and stay again - It was an amazing experience, right from check-in to check-out. Jolie from the front desk guided us nicely about places to shop and visit for sight seeing. Emylee in the breakfast area, suggested a cafe for egg coffee, Cafe Giang. The place and coffee was great. We want to thank her for her warmth and kindness. All other staff members, Anna, Alice, Helen, Debbie, Dulcie, Jolie and Enzo were very warm and helpful. Enzo helped us with the weighing scale in the room. Hotel’s lovely Christmas goodies made it all the more special. The location of the hotel is right at the centre of all happening places in old quarter, shops, money exchange, tour operators, Hoàn Kiếm lake, Train Street, Dong Xuan market. Night Market etc. Wish the hotel and staff all the very best. Would love to come back and stay here again !! Cheers !!!
- Tourist50849538670 (10/5): Outstanding - Our group of seven had a fantastic stay at L'Hotel du LAC Hanoi. Its convenient location made exploring Old Town easy, while the friendly staff, comfortable beds, delicious breakfast, and rooftop bar (happy hour drinks from 4pm-7pm!) made our stay especially enjoyable. The hotel's stunning Art Deco design was a standout as well. We would absolutely choose this hotel again on our next visit to Hanoi!
- pnelsonnyc (10/5): Lovely Oasis in Hanoi - We had such a nice stay here! The hotel is just near the lake in the heart of Hanoi, so it’s a perfect HQ for exploring. The breakfast is also delicious. But the staff truly made it special - going out of their way to help us with transportation, reservations, and other ideas. Thanks especially to Louis for his attention & help!
- W6854BZellenc (10/5): Happy experience - Staying in L Hotel Le Duc is such a nice experience, with Chloe and all the front desk where very accomodating, warm and helpful. The rooms were nice and clean. Location is the best! Room rate/ breakfasr were value for money If you have a chance, we will certainly go back to the same hotel..
- A9348HUgeorginam (10/5): Fantastic stay!! - We had a fantastic stay here - and kept coming back each time we were in Hanoi throughout the trip as the staff were so friendly. Excellent service, breakfast is 10/10 and the rooftop happy hour also winners! 100% recommend and would come again!
- Safari549648 (10/5): A wonderful Hanoi hotel - If you are traveling to Hanoi you MUST stay here! The staff was all so wonderful. Chloe in particular helped us book a car from the airport, book our Ha Long Bay Cruise, and made suggestions for other places in Vietnam as well. This hotel is very special. Thank you to everyone who helped us throughout our stay!
- MarikaCanDo (10/5): Hotel Le Location Location Location! - All the staff are hospitality superstars! This is in the heart of the old town and it was Hanoi on a stick! Breakfast was a crowd pleaser, I absolutely loved the special local market touches, Vietnamese donuts, green rice cakes and local dried fruits. I was battling off the flu and still managed to see and do so much during the short stay! I would definitely recommend this place 1000%
- 72Adelaide (10/5): Hospitality done right - Choosing to stay at L’Hotel du Lac was one of the best decisions we made. The way we were treated here felt genuine and thoughtful, nothing overdone. The staff made us feel comfortable from the moment we arrived, like guests rather than customers. The location is also a big plus. It’s right where you want to be if you’re exploring the Old Quarter, with plenty to see and do just steps away.
- Departure05108656461 (10/5): Excellent in every way! - This hotel was a joy to stay at in every way! The team were wonderful hosts - we were greeted and introduced to the neighbourhood with such care and sincerity, and were met with smiles every time we passed through the lobby. Everyone was so unfailingly helpful and warm. The rooms were clean, comfortable, and beautifully decorated. I don’t normally eat hotel breakfasts because there’s usually so much around the city to eat, but we enjoyed the breakfast at L’Hotel du Lac every single day. They had a varied and interesting buffet with local and western options, and made-to-order meals. Location was prime, just steps away from great food, shops, a BRGMart where we bought all the good snacks, and the lake. We’re so grateful to all the lovely people running L’Hotel du Lac and making every moment wonderful. The afternoon before checkout, a fruit platter was delivered to our room as a farewell gift. The extremely thoughtful team also remembered a passing remark we made, saying we loved the peanut candy served at the hotel spa, and gave us a gift bag of the candy as we left! Such genuine hospitality really made our trip, and we would highly recommend this hotel to everyone visiting Hanoi. Thank you, team! We hope to stay with you again!
- diallak2013 (10/5): A stay in the heart of the old quarter - This hotel is small and quaint like most hotels in the old quarter. It is well placed to walk around. Lots of shops and activities from the moment you step out. We took a junior suite and it was super small but comfortable. Staff are exceptionally pleasant and will go out of their way to make your stay comfortable.
- lisruss (10/5): Loved it. And the staff! And the location! - Excellent location, amazing staff and service, delightful hotel with a funky, elegant atmosphere, good room size (not huge but big enough), great breakfast food choices, fabulous roof top bar. Loved everything about our stay and the price was great!
- sharonanne31 (10/5): A few days in Hanoi - Wonderful service, spacious room, great Skybar, and extremely supportive in helping us plan our time in Hanoi. Location can’t be beat! Truly beautiful humans!! Thank you!
- Go35650785791 (10/5): Great Hotel with Awesome & Warm Staff. A great place to stay in Hanoi - The team at L'Hotel du LAC Hanoi is the best team I ever encountered in all my overseas holiday trips. They are warm & friendly. Always offering good advice from sightseeing, shopping, food & weather wear tips. A big shout out to Louis & Carlos & team. Always smiling & caring for their guests. Hotel is in a good location. Near the lake area for morning & evening walks. Walking distance to food & shopping places. Would highly recommend L'Hotel du LAC Hanoi Hotel for anyone traveling to Hanoi
- Adventure65632711773 (10/5): Fantastic hotel! - Fanatic hotel! Staff couldn’t be more friendly or helpful. Great rooms, good size, had everything we needed and very quiet. Breakfast was great as was rooftop bar and spa. Wouldn’t hesitate to recommend. Thank you!
- Y2428HLsp (10/5): DULAC HOTEL STAY 5* - My family and I stayed at this lovely boutique hotel in Hanoi Old Quarter, after a friend of ours recommended it. We stayed 11-14 Dec 25. Firstly, I would like to say a huge thanks to the team working on these dates, every single member was a credit to this hotel. Although we'd struggle to name each member individually they collectively went above and beyond for us. Their attention to details was something we had never experienced before, especially not in Europe or any other parts of the world. We initially started conversations over Wattsapp to plan and book our trips, where we booked vegetarian opt for buffet food options. The hotel team had recalled this and ensured we had vegetarian options available at breakfast. The next morning the dining team staff were brilliant, as soon as we were seated for breakfast they showed us all our options and a separate veg menu. It's the small things that made it special. Overall, the hotel is in an excellent location, allowing you to walk most places easily. Although its busy outside it did not feel at all noisy inside. The hotel is very calm and relaxing vibe. The hotel is clean, and comfortable too, with extra comfortable beds! As mentioned we booked our day trips through the hotel team. We would highly recommend this, it takes away so much guess work. The team give clear accurate information, and we're extremely patient, with our slow replies back. Everything for our trip was very very well organised. We would highly recommend this hotel.
- elsamG7597XY (10/5): Perfect place - Everything was definitely perfect The staff was so helpful and professional The place.. to go out in the middle of the old town The room the mattress and the design We will definitely come back...soon
- N1390NHsams (10/5): Excellent hotel. - Great experience,staff, view, and facilities that all worked perfectly. Spotlessly clean and located in a great part of the city. Would stay here again if given the opportunity. Also, has a really cool rooftop bar spanning multiple terraced stories. Jolie at the front desk was so kind as to help me find some souvenirs that I had a difficult time locating and answered quite a few questions I had about the city. Extremely helpful!
- Quincybecool (10/5): Excellent Stay in a Perfect Location - The staff, location, and breakfast were all excellent, and I was very satisfied with my stay. The team was kind, helpful, and always ready with great recommendations. There are many delicious bun cha and pho restaurants, as well as cute cafés, all within easy walking distance. Hoan Kiem Lake is also nearby, making it very convenient to explore the area. The staff recommended that I go early in the morning, and I’m so glad I did—the sunrise was absolutely beautiful and became one of the highlights of my trip. I would happily stay here again and highly recommend this hotel to anyone visiting Hanoi.
- 244triv (10/5): Perfect Old Quarter Stay with Amazing Service - L’Hôtel du Lac is a fantastic stay in Hanoi. The location is perfect, right in the heart of the Old Quarter and within walking distance of tons of great food spots, cafés, and shops. The staff are incredibly friendly and helpful. I actually fell off a bike during my stay, and they immediately brought me bags of ice and checked in on me, which really showed how much they care about their guests. The hotel itself is beautiful, with a tasteful Sino-Vietnamese design that feels elegant and thoughtfully done. The rooftop bar is a huge plus, offering amazing views of Hanoi and a great place to unwind in the evening. Breakfast was also very tasty and well prepared. Overall, this hotel combines great service, aesthetics, and location. I’d absolutely stay here again.
- shyamad2017 (10/5): Lovely stay with great staff - Wonderful stay in a great location. Really lovely staff. Used their airport pick up service - was a little confusing at first as my pickup driver didn’t have the hotel name listed and there was some confusing as to where i was being dropped off. I did have Andrew’s whatsapp and was able to call him for clarification. Beyond that our stay was lovely with a nice albeit small room. House keeping was good and cleanliness was never an issue. Would definitely stay again due to proximity to major attractions and ease of navigation via walking.
- Charlotte_Green12068 (10/5): Exceptional staff!! - Exceptional staff! I had a wonderful stay at this hotel. The location is great and the facilities are clean and comfortable, but what really stood out to me was the staff. They genuinely go out of their way to take care of their guests. They helped me book a premium tour with reasonable price and even took the time to explain how to avoid the common tour scams on the street. Their honesty and guidance made me feel safe, supported, and well looked after . something you don’t always experience while traveling. Everyone I met was friendly, attentive, and truly dedicated to making my trip smooth and enjoyable. I’m really grateful for their help. Highly recommended for anyone who wants not just a place to stay, but a team that actually cares about your experience. This thing is pretty rare these days! Keep going Hotel du Lac!! 😍
- veronicer617 (10/5): ⭐️⭐️⭐️⭐️⭐️ A true gem - heartfelt service & a stay to remember - From the moment I arrived, I felt like I was right about this place. The location couldn’t be better - right in the heart of everything, it's so easy to explore Old Quarter on foot. The room is boutique in size, but it was spotless and nothing flashy, just elegant comfort done right. Every corner felt cared for, like the team actually pays attention to the little things most places overlook nowadays. But the real treasure here is the staff. Warm smiles, genuine conversations, and help offered before I even knew I needed it. It’s rare these days that sense of being welcomed like family instead of a booking number. They carried themselves with hospitality vibe, the kind my grandparents used to talk about. Breakfast was lovely, the location unbeatable, and the overall stay left me feeling both rested and appreciated. If you're looking for a hotel that still believes in true service, not just slogans, this is the place. I’d return in a heartbeat
- Global27464572383 (10/5): Feedback - Excellent service. As per my request they provided Vegetarian food for us and also the room decor was very nice. Thank you for considering my special request. Very understanding and supportive staff.
- Navigate47243886075 (10/5): Staying in Hanoi in a lively neighborhood. - A wonderful hotel and staff in the heart of Hanoi. Breakfast and Spa are excellent but the staff is even better. Chloe in particular was super helpful in arranging a five day personal tour for us with “Amazing Travel Corp” I would be happy to recommend this hotel and hope to visit again someday.
- 239RichardR (10/5): Truly a source of sweet and lasting memories! - Upon arrival we were greeted, even though late at night, with tea service and dried peach treats. Staff were warm, professional and welcoming. Spa workers had very serene energy and great skill. The breakfast at the hotel was free and exquisite. We are rarely impressed in our travels. We will return again and again to this hotel in the old quarter. We need never seek another spot. We believe this hidden gem is the pinnacle of class in its industry!
- GCBACH (10/5): Exceptional service, great location, good value. - We recently stayed at Hotel du Lac and can recommend it highly. Service is the best thing about this hotel, though of course it is clean, comfortable, and well-located. Chloe, the concierge, is truly amazing and kind (we had a wonderful night at the Ho Guom Opera House thanks to her), and every single staff member was friendly, professional, and dedicated to great service. We booked a balcony room with city view and it is well worth the slightly higher price. It's an excellent value. We will definitely return to Hotel du Lac on our next trip to Hanoi.
- gillben (10/5): Oasis of calm on Old Quarter - Fantastic hotel in the heart of Hanoi’s Old Quarter. Lovely rooms, good breakfast and wonderful, friendly staff. Would definitely go back.
- alinV8261MM (10/5): Pampered & Spoilt by the staff @ du LAC Hanoi. It was like having your home in the middle of old quarter, Hanoi - We picked du LAC out of many similar options on booking.com. But we got lucky! Great location, we knew, but the staff care was exceptional. It was like coming back home after a long day always to a smile and familiar welcome. Chloe was the best concierge ever, and arranged our activities. Bfast was good, and the spa one of the better ones. A complete package.
- shannondH1479WL (10/5): Charming Old Quarter stay: great location, comfortable rooms, and wonderfully hospitable staff. Couldn’t ask for more! - What a wonderful stay at this charming hotel. Super convenient location, comfortable rooms with GREAT air conditioning, good breakfast spread. My husband unfortunately fell ill with a cold while we were here, and every staff member was extra accommodating - ensuring he was fed, making him hot ginger tea with honey, and extending our stay when we knew he wasn’t quite well enough to move to our next location as planned - even though it meant switching rooms on our final night, they made sure it went seamlessly with no interruptions in having a room between check-out and check-in times. We travel for leisure quite frequently, and this was easily one of our most pleasant hotel stays. Go ahead and book it if you are considering staying here - you won’t regret it.
- maryavu (10/5): Lovely Hotel in Hanoi - Loved it, best breakfast ever. Staff was extremely helpful and was able to accommodate us with our travels, especially when we came into Hanoi at 6am from Sapa.
- watkins2020 (10/5): Five star experience at a reasonable price. - I am fortunate to have stayed in some wonderful hotels around the world for both business and pleasure. The Du Lac ranks right at the top in every aspect of one’s stay. The fact I am writing a review is itself a huge testament to the experience we had as it is not something I am often moved to do.
- Z6968QOhenrym (10/5): Amazing stay in the heart of the old quarters - Our stay at L'Hotel du Lac was amazing! They went above and beyond to make our stay comfortable and enjoyable. We would definitely book here again the next time we visit Hanoi!
- michelletY5160VP (10/5): Great experience in Ha Noi - L’Hotel du Lac is a must stay in Old Quarter Ha Noi. The staff were so kind and pleasant and the food at the breakfast buffet was great. You are centrally located to all the places to visit in Ha Noi. The hotel also provides tour bookings to Ha Long Bay and city tours and food tours. They make your experience very easy as a tourist. Shout out to Chloe and Andrew for making our stay easy before and after !
- Coastal08433917763 (10/5): Perfect hotel in Hanoi! - We had the best time in Hanoi staying here. The location was great, very central and easy to walk to all of the places we wanted. The room was really clean and modern. The staff was so lovely, they helped us book activities, airport transfers and find good places to eat. They also helped us when one of us got sick and were so accommodating. Thank you especially to Lily! We had a few days up in the mountains and decided to book again when we got back because we loved it so much. Would stay here again when we come back!
- B1302RRtrevors (10/5): A Perfect Stay in the Heart of Hanoi — Thanks to Linh & the Incredible Team! - From the moment I stepped through the doors of L’Hôtel du Lac Hanoi, I felt completely taken care of. The hotel is vibrant, stylish, and full of positive energy — and the staff match that same spirit perfectly. Linh, who welcomed me at check-in, set the tone for my entire stay. She was warm, professional, kind, and genuinely excited to help with anything I needed. Every interaction with her felt sincere. She even encouraged me to share our photo, which I happily do — she deserves recognition for being such a bright light. The entire staff carried that same amazing spirit. From the front desk to the breakfast team, everyone was upbeat, attentive, and focused on making the stay effortless. Highlights of My Stay • Beautiful entry and décor — colorful, modern, and instantly welcoming. • Delicious breakfast every morning with great variety and fresh options. • Comfy bed — slept better here than I have in months. • Amazing shower — plenty of hot water and great pressure. • Sky bar — stylish, relaxing, and the perfect place to unwind. • Perfect location — right in the heart of Hanoi, walkable to everything. • Consistently positive energy throughout the entire stay. Overall, my time here was pure bliss from beginning to end. No issues, no stress — just comfort, kindness, and genuine hospitality. I’ll absolutely stay here again the next time I’m in Hanoi. Thank you, Linh, and the entire team — you made this part of my trip unforgettable. 🥰
- 958gracey (10/5): A wonderful stay and first experience of Vietnamese hospitality for my parents! - My parents stayed here recently to begin their long-anticipated trip to Vietnam. L’Hôtel du Lac Hanoi is a beautiful, comfortable and stylish boutique hotel in a great location in the Old Quarter. The massage at the hotel’s spa was great and the hotel’s food + drinks at breakfast and at the rooftop bar were wonderful. However, the absolute highlight of this hotel are the staff. They were so kind and welcoming to my parents, and made their time in Hanoi (and first few days in Vietnam) so special! 😊 Additionally, communication between myself and the hotel for arranging things like airport transfers for my parents was always clear, friendly and punctual. I will recommend this hotel to anyone I know visiting Hanoi, and I hope to stay there myself one day!
- X785WTmichaelz (10/5): Great Hotel in Hanoi! - Fantastic hotel with warm welcoming and very helpful staff. The room and hotel public spaces were very clean and accommodating! A great overall experience!
- Cosmopolitan798741 (10/5): Happy solo traveller - Staying at the hotel is very pleasant and comfortable. The hotel location is right at the center of Old Quarters where you can find delicious foods and restaurants are short walks away. The staff are very friendly, attentive and helpful, where to go for visits or meals just a few questions and warm conversation. The breakfast at the hotel is fabulous with variety of choices and excellent services from friendly staff. I am very happy with the services and definitely will come back here. Especially thanks to Chloe Nguyên who is very professional, sincere and caring. Highly recommend to stay at the hotel.
- A8757NHmarias (10/5): A real gem, exceptional service, 20 out of 10 - My husband and I just had a 4 night stay at L'Hotel du LAC Hanoi, I was so so impressed by this hotel that I have to share my experience with others (this is not something I do often as I travel quite a bit and simply don't have the time or inclination to do a detailed review for every hotel I stayed at). The hotel is a nicely decorated boutique hotel in a prime location in Hanoi Old Quarter. Everything is a stone's throw away - restaurants, shops, spas, attractions. We were able to make visits of different places and go back to the hotel multiple times a day to freshen up or rest. The breakfast buffet offered the best quality food I have ever had in a hotel breakfast - orange juice was freshly squeezed and not from a powder like in some other restaurants, coffee, eggs, pancakes, etc made fresh to your order. The pho I ordered was as good as ones served in a regular restaurant. One morning we had to catch a very early bus to go to Ha Long Bay, staff there even packed us a scrumptious breakfast to go. Even though the hotel was in the heart of old quarter, the inside of the hotel was very quiet which is nice. But what impressed us the most is the quality of customer service there, all the staff were incredibly friendly and helpful. We are greeted with smiling faces every single time. Their command of English is very good. I had the misfortune of losing my phone on my first night in Hanoi. The staff there went out of their way to help me find it (looking through their security camera footage, calling the police, etc.) Eventhough we didn't end up finding my phone, the staff's kindness and willingness to help turned my very negative experience into a positive one. I especially want to call out Louis, General Manager, Jolie, Guest Relations Officer, Lily, Shift Leader, and Tan and Debbie, Reception staff for the support they have provided us. We are so happy with this hotel that we would definitely stay here again the next time we visit Hanoi and recommend it to our family and friends! Well done L'HOTEL du LAC Hanoi.
- jmrcaliofornia (10/5): Great hotel! - Loved everything about this hotel. Great location. Great breakfast. Good massage. Friendly knowledgeable staff. I was there for five nights. All good!
- rm5smith (10/5): Friendly hotel in Old Hanoi - The hotel staff is exceptionally friendly and helpful. We stayed 5 nights over two stays in Hanoi (Sunrise Terrace Suite and King suite with balcony). Beds were very comfortable. Breakfast had many options on the buffet and meals can be made to order as well. Service was great. The hotel is located in Old Hanoi, walkable to the best sights and museums. Several good restaurants are within easy walking.
- preevos (10/5): Reach out to Jolie Tran - In Hanoi's bustling Old Quarter, where competition among hotels runs high, the true standouts are those where staff genuinely care about their guests. L'Hôtel du Lac is one such gem—a charming boutique property featuring beautiful oriental decor and a prime location perfect for exploring the city's historic heart. What transformed our stay from excellent to unforgettable was the exceptional service, particularly from Jolie Tran at the travel desk. Jolie went far beyond her duties to help us plan our Hanoi adventure, setting a remarkable standard for customer care. She not only ensured we were treated wonderfully at the hotel but also personally coordinated our birthday celebrations, making sure we received exceptional care at every venue we visited. Her dedication, warmth, and genuine hospitality turned our special occasion into truly magical memories. This hotel will always hold a special place in our hearts. Highly recommended for anyone seeking outstanding service and authentic Vietnamese hospitality in Hanoi.
- portshire (10/5): Excellent stay, highly recommend - The staff here were extremely kind and professional! We stayed at Hotel Du Lac for 3 non-consecutive nights and used it as a home base with overnight trips to Ha Long Bay and Ninh Binh in between our reservations. The staff held our larger bags while we were away for the overnights and had them in our new rooms when we would check in the next day. They helped us schedule those trips along with a fantastic privateer food tour. The hotel is centrally located in the Old Quarter and was just a fantastic stay! We were also celebrating our honeymoon and they went above and beyond to make our stay extra special!
- C3066GCmarce (10/5): Impeccable service, great location - Chloe and the Hotel team made us feel very comfortable at all times, meeting our special request and solving any issue during our stay, can highly recommend
- dominguezm509 (10/5): Best hotel in Hanoi - First of all the hotel itself was amazingly beutiful for once, the art, the room all of that but that is not the best part, the people the staff working there was a abseloute joy, I was received by a man that gave me exelente service, and the woman working in t he recepsion were incredibly helpful and nice wow wow wow, I must give them a 10/6! They were above and beyond at all time, no words, Im speachless, the morning breakfast bufee people also, the hotel itself is wonderful but you could take the people there and put them in a 1 star hotel and they would have made that to the best hotel in Hanoi, thank you for treating me like royalti, i will be back and I recommend this hotel for anyone staying in Hanoi
- A5932XUtima (10/5): Amazing hotel and skybar! - Lovely time once again. Staff were very friendly and professional and they made me feel very lucky to be in Vietnam. Will return when back in Hanoi! Thank you!
- monalizam173 (10/5): Awesome experience - Happy and accommodating staff. Good and delicious food. Ambiance of the hotel is really good. Worth recommending to everyone who are wish to visit Hanoi!
- Safari52273603865 (10/5): Very comfortable boutique hotel with a luxe feel. - Very comfortable boutique hotel with modern amenities. Staff are very welcoming , friendly and helpful. The breakfast is beautiful catering to all kinds of dietary needs.
- F2870LOtomh (10/5): A great place to stay and relax in Hanoi. - We were welcomed as we got out of our taxi by staff who unloaded our bags from the vehicle and took them inside for us. We were given Jasmine tea and something to nibble on during reservation. Our room was fantastic and the staff we re e very helpful.
- rmminhk (10/5): Excellent choice in Old Quarter Hanoi - Excellent Hotel in heart of old quarter in Hanoi. Everything easily accessible by foot. Hotel staff have got to be the most attentive and helpful of any hotel I have been anywhere, these guys just go the extra mile. Great service. Room was clean and tidy and just right for us, the hotel was also clean and smart overall. Buffet breakfast had a good selection and opens early enough for any going on day trips. We booked our day trips through the hotel and encountered no problems at all. Would stay again.
- Eileangowan (10/5): L’Hotel du Lac is a good choice - A solid choice for a hotel in Hanoi’s Old Quarter. Our room was at the back of the hotel and very quiet (they actually upgraded us to a larger room than we had booked!). The service level is super high - very friendly, professional and helpful staff. They decorated my room for my birthday which was lovely. I got a foot massage at the spa which was nice and they have a nice rooftop bar with a happy hour deal. Overall good value for money, I’m happy with our choice to stay there.
- B7279YCevelyna (10/5): Unparalleled hospitality and a clean, modern, comfortable stay - We had a fantastic stay here! The hospitality is unmatched to any other hotel we’ve stayed at. We let them know we’re here for our honeymoon, and to our surprise they had the room decorated with rose petals and a heart-shaped special dessert! Incredibly clean, modern, and comfortable. The breakfast buffet is amazing and offers a huge range of fresh foods for any taste palette. The massage services at the upstairs spa were also 10/10. The staff was so helpful, they booked us tickets to the water puppet show and offered lots of local tips. Would recommend this luxurious stay without any hesitation!
- simoner992 (10/5): Wonderful Stay in the Heart of Hanoi - I stayed at Hotel du Lac in the Old Quarter of Hanoi for a week and a half in October, and it was a fantastic experience. The location is perfect — right in the heart of the Old Quarter, close to many great sights, cafes, and shops. Throughout my stay, the staff were amazing – genuinely warm, always helpful, and very efficient. They really made me feel welcome. The Le Ciel Sky Bar was a highlight, with stunning city views and a creative cocktail menu featuring some truly inspired local flavors. I also loved the La Maison Spa – I had one of the best massages I’ve ever had there. The rooms and decor were stylish, spotless, and very comfortable. Breakfast each morning was excellent, with a mix of Western and Vietnamese options. I especially enjoyed the Bun Cha and Pho, along with fresh fruit and good coffee. Overall, I couldn’t have asked for a better stay. I’d definitely visit again and highly recommend Hotel du Lac to anyone visiting Hanoi.
- joycecU6940JB (10/5): Excellent hotel in the heart of Old Quarter - From the very beginning, Louis and his team went above and beyond to make our stay personalised, seamless and enjoyable. They were always thoughtful and efficient, ready to help with any request and willing to provide recommendations. The service and facilities are top notch and location is excellent. Highly recommended!
- ritchas2025 (8/5): Hanoi trip - The whole team working were great. Exceptional service from everyone. Room was clean. Breakfast buffet was good too. Standard food and drinks menu. The hospitality made trip blissful.
- tamarcc (10/5): Great choice for Hanoi sightseeing. - Fantastic hotel with attentive staff. Excellent breakfast. Close to Hoan Kiem Lake. Would definitely stay again. Allowed us to keep the luggage at the hotel during our stay in Ha Long Bay. Superb service and nice room. Bed was comfortable and room was quiet, with a lovely large balcony.
- Curious40341192414 (10/5): Great short trip - Great stay! Central location is the best, we get easily access to the restaurants, galleries, museums, bars etc I love this hotel
- shengchunw2025 (10/5): Amazing stay in Hanoi - I visited Hanoi at the end of October and stayed at the hotel for one night. Before my departure, the staff would contact us on WhatsApp to ask if there's any need for transportation to the hotel, or if we wanted to book any trips. I stayed in the room with balcony. Although the price was not particularly cheap, but I do think it was worth it. The lobby was great, and staff was kind and helpful, and the room was huge and very clean. To my surprise, they provided complementary wine, which I drank at the balcony at night. It was an amazing experience. Props to Jolie, Carlos, Louis, and Chloe for being so helpful and sweet. They kindly answered so many questions they I had during my visit in Hanoi, regarding food, transportation, and so many other recommendations. Also, after we checked out, they still let us check the luggage at the hotel, so we did not have to walk around carrying so much stuff. Overall, it has been a wonderful experience, and I would recommend to tourists who plan on visiting Hanoi. The location of the hotel is also perfect to walk to most parts of town.
- 834thi_nt (10/5): Awesome - As a Hanoi lover, I often stay near old quarter to be able to walk to Hoankiem lake and enjoy the Autumn. The hotel is one of the best place for business or traveling. Customer service is amazing, specially friendly and helpful. You can feel like you will have an extra assistant on the business trip. The services are great then there is perfect rooms, it's far from main street so there is no horn and noisy. Deep sleep is the most important thing for me, I must rate it 10/10.
- 325queenien (10/5): Fanstatic stay! - I stayed here for three nights and really loved it. The room was clean, modern, and quiet. The staff were always smiling and super helpful with restaurant and tour recommendations. Breakfast was simple but tasty. Felt very welcome here. I would definitely stay again!
- timothyw62 (10/5): Superb location and hotel staff - We had an outstanding stay here and were well looked after by all of the staff, in particular Jolie and Carlos. We booked an executive double with a window which was very clean and quiet. The road is just off the main drag and only one way for cars, so it's relatively peaceful -although Hanoi is quite hectic, that's part of the fun! The breakfast was good, the location is great. Would definitely stay again. Thanks everyone!
- nishmithap2017 (10/5): Best in town - Best hotel in town … perfect location .. staffs are amazing.. special thanks to Ms Dulce who took care of us from check in to check out ..also sorcial thays to Ms Ms Jolie for being very helpful on our departure .. entire team were amazing .. hotel was very neat and amenities were amazing
- conradoa951 (10/5): Outstanding Hotel in Hanoi - Such a incredible hotel. The reception, room, food, everything is perfect. Really recommend! Thanks for all the hospitality!
- danielmB2467SA (10/5): Memorable Stay Thanks to the Amazing Team - We had a wonderful time here. The hotel also provides a travel agent who helped us organize various activities. The staff were all incredibly friendly and helpful, and we felt very comfortable throughout our stay.
- Seaside22394748893 (10/5): Excellent hotel with an even more excellent team in the heart of old quarter Hanoi - Had a very memorable day at the DuLac hotel on my first visit to Hanoi. The staff is attentive and I want to give a special mention to Chloe for going out of her way to make me comfortable and also providing information/ assistance during my stay. The hotel has just completed the third anniversary and I wish them many more to come. I will be back.
- K1712QFmariam (10/5): Exceptional stay! - If you desire an exceptional experience, L'Hotel du LAC is the choice for you! We couldn't be more pleased with our stay!
- samuelhW8963YK (10/5): Amazing stay at L’Hotel du Lac! - We had the best time staying at L’Hotel du Lac for the first stop on our honeymoon in October. The hotel was beautiful, the suite was a great value, and was spacious and comfortable and the staff attentive and friendly. This hotel is located close to everything in the Old Quarter and is only a few blocks from the French Quarter so is perfect for anyone looking to be close to shopping, dining and site-seeing. Definitely recommend staying here for anyone traveling to Hanoi!
- Kayun (10/5): - I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags!
- Ray (10/5): - The staff were very friendly and accommodating during my stay. The reception desk provided instructions on places to visit in Hanoi as well as assisting in travelling to Sapa. Due to the typhoon at the time, travel to other parts of northern Vietnam were limited however the reception desk were able to contact the bus agency to determine the conditions to Sapa. Would book again!
- Jan (10/5): - Good breakfast. Lots of options. It is like a home away from home
- Jae Hwan (10/5): - Very nice to stay in this hotel.. will come for next trip in Hanoi. Staffs are very kind, especially Ms. Jolie, Chloe at reception, Mr. Marco, Enzo and Alberto at front door, and Ms. Bella and Alice at restaurant. They are super kind and helpful while We stayed.. Foods was delicious, hotel condition was good. Everyone has big smile all the time to make customer happy..
- Carley (10/5): - The staff is so accommodating and kind. It’s in a great area, but very quiet to sleep. The rooftop bar is very cool!
- bruce (10/5): - WONDEFUL Breakfast!! Terrific, friendly and helpful staff. I would never go to a different hotel in Hanoi. The location is central to old town; yet quiet and an easy walk to everywhere.
- Elodie (10/5): - Clean and cute rooms, loved the rooftop bar, the staff was super friendly. For us, the highlight was the breakfast, better than all other places we stayed at. We still talk about it a week later! We enjoyed our stay very much. The one downside was that we could hear a little bit the noise from the hallway, but not too much. I would still say the place was quiet, we slept well.
- Dezhong (10/5): - The rooms are nice, clean and comfortable. The staff are very helpful, nice and friendly. The breakfast is great and beyond our expectations. We love everything during our five days staying at this hotel!
- Jan (10/5): - Hanoi streets are noisy but it was quiet as a mouse inside. Staff very helpful. Excellent location
- Jorde (10/5): Nice hotel - Amazing people and nice room. Their sky bar is just too small.
- glenn (10/5): - Had a great stay at this lovely hotel just a short walk to the lake in the old quarter. The staff are all so very nice and helpful couldn't ask for more . Would highly recommend
- Jessie (10/5): Happy travels - We had a wonderful stay with very attentive staff at the hotel. They were so hospitable and thoughtful in their customer service. We enjoyed the spa and the rooftop bar as well.
- Stephen (10/5): - The staff are excellent and a big thank you to Chloe and the team. My wife and I really enjoyed our 3 night stay. The hotel is conveniently located for St Joseph’s Cathedral and all sights within the Old Quarter.
- MARIA CRESSIDA (10/5): - The staff are amazing!they go above and beyond to make sure our stay was worry free and enjoyable. Shoutout to Jolie for arranging all our transports, tours and even restaurant reservations!
- Vaishnavi (10/5): - We loved our stay here. Very walkable and convenient location. Great rooftop bar and breakfast which is included. Most of all the staff were amazing! Very helpful and went out of their way to provide the best experience. We left to the airport at 11 pm after checking out in the morning, and they kindly offered us a shower and chance to freshen up after a long day of sightseeing. Highly recommend this hotel!
- Elly (10/5): Great stay and awesome location - We stayed only 1 night. The staff was very accommodating and attentive to our needs, and wanted to make sure that we were comfortable. We had a takeout on breakfast as we were being picked up early to start the tour to SaPa, and the staff ensured that we had everything we needed. Great location, would stay here again.
- Norma (10/5): One of the best Hotel we have ever stayed in - Our stay at this hotel has been amazing. The staff could not do enough for us, special mention goes to Lily and Chloe. Liky welcomed us and booked us in, Chloe assusted us with our up coming Lan ha bay tour and the our transfer to our next hotel. I cannot say enough about this hotel.
- Diana (10/5): - My stay at the hotel was beyond wonderful, it was at the perfect location, close to the lake, shopping, tour pickups, and the night market area. I went as a solo traveler and saftey is always my number one priority, the staff was super helpful in helping me understand which areas of Hanoi to go to, best recommendations, and making me feel comfortable in the stay. The room was so spacious and clean, I booked with the window inside the hallway, and it was so quiet, you couldn't hear the traffic at all. I really recommend doing a spa at the top floor, you will feel super relaxed in your stay. The buffet options are also super varied and have great dietary options for everyone. Muy bonito el hotel, me encanto acá vuelvo de nuevo!
- Devika (10/5): - I’ve had one of the best experiences in a hotel here. The friendliness, the timeliness and attention to detail here was unmatched
- Kenny (10/5): - The reviews are real. This place is legit. An older hotel that is very well cared for. Diligent helpful friendly staff. Good breakfast. Good spa. Great rooftop bar. Great neighborhood. Near the lake (which is a real hub, especially in the morning). This is probably the best mix of western amenities but still feels like an authentic Vietnamese experience. Strong recommend.
- Parv (10/5): - Great place to stay at. Excellent ambiance with warm and hospitable staff.
- Colin (10/5): - Amazing staff!
- April (10/5): - Great boutique hotel. It is smallish but all we needed for our stay because it is so central. The staff are so attentive that you cannot fault them.
- Verified traveler (8/5): Nice stay, convenient - Very kind staff and ready to help with any questions. Good location walking distance to coffee shops and the old quarter. Room was large and spacious. No gym, you have to go the Grand L’HÔTEL Dulac which is a 5 min walk. I got a terrace room which was interesting, though the view was nice. Rooftop bar had good cocktails as well.
- Vu (10/5): - Great staffs and Services
- Patrick Joseph (10/5): EXCELLENT choice for Hanoi - I comfortable, affordable, central, and fantastic option for your Hanoi trip. The staff were very friendly and receptive to our needs. The rooftop bar offers great views of the nearby areas. Close enough to plenty of dining and lounging options, making it the perfect home base for the Old Quarter area. Breakfast was more than adequate.
- Prapaharan (10/5): - grate staff all the shopping and dinning walkable distance its in old quarters Hanoi gives you diffrent kind of vibe
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