Home Of Istanbul

Location: gumussuyu mah kazanci yokusu no 29/A, Istanbul, 34437, Istanbul, TR

Star Rating: 7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Instructions: The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Health or beauty spa nearby
• Free WiFi
• 24-hour front desk
• Garden
• Continental breakfast
• Concierge service
• Wheelchair accessible
• Elevator
• Free breakfast
• Porter/bellhop
• Smoke-free property
• Free continental breakfast
• Health or beauty spa nearby
• Well-lit path to entrance

Rooms Available

• Deluxe King Suite

  This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned suite features a flat-screen TV, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite with Garden View

  Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The kitchen comes with a refrigerator, kitchenware and a microwave. The suite offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Junior Suite

  This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned suite provides a flat-screen TV, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Suite

  1 Twin Bed, 1 Double Bed and 1 Twin Murphy Bed

  Soundproofed room

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, single sofa bed, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Slippers
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Dining table
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Junior Suite

  1 Twin Bed and 1 Double Bed

  Soundproofed room

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, single sofa bed, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Slippers
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Dining table
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Anna (6/5): -
• William (9/5): Cómodo - Instalaciones Ok
• SULTAN (10/5): -
• SULTAN (10/5): - الخدمه والتعامل الجيد الاهتمام بالنزلاء وطلباتهم
• Muhittin (8/5): Preis Leistung ist unschlagbar! - Das Personal war sehr freundlich und hilfsbereit. Auf Wünsche und Bedürfnisse wurde prompt reagiert. Die Zimmer sind sauber und ausreichend ausgestattet. Ein Couchtisch wäre vom Vorteil. Die „Zimmer“ haben ein Doppelbett und ein Einzelbett. Hinzu kommt noch ein Schlafcouch, dieser ist aber sehr unbequem. Deshalb sind die Zimmer meiner Meinung nach nur für 3 Personen geeignet.
• Oussama (8/5): Was good. - The staff and location Lack of English when I asked to clean the floor they didn’t understand and I asked 2 times but nothing happened :/
• Katterinnka (10/5): -
• Raissa (10/5): -
• Tamana (9/5): Super mooi en ruim - Super lieve mensen Enkel grondig kuisen liefste een kuisvrouw aan nemen. Zoals overal laag veel stof achter deuren en gang en onder bed.
• Maryna (9/5): - Choose this hotel for second time. I love the location and the spacious 2 bedroom apartment with well equipped kitchen. Room cleaning services were provided daily, bathroom accessories in sufficient quantity, daily towels change. Friendly and helpful staff. The hotel is located close to Taxim square, undeground and ferry stations, pedestrian Istiklal street, but the steep climb should be considered There were no vine glasses and only one big tea mugs for 4 persons
• Malki (8/5): -
• Gökhan (8/5): -
• Renáta (10/5): Legjobb hely Isztambulban! - Tisztaság fogadott,rugalmasak nagyon. Napi takaritas,és ásványvíz. Imadtuk! Minden tetszett.
• Cooper (10/5): -
• irfan (9/5): -
• Sean (9/5): -
• تركي (10/5): -
• تركي (10/5): -
• تركي (10/5): -
• تركي (10/5): جميل رائع فنان روعه خورافي اسطوري - اولاً شكراً لأبو أمين مدير الفندق وشكراً للشابين واحد في الصباح وواحد في المساء شكراً لهم على حسن الاستقبال واسلوبهم الراقي والجميل والله من اجمل الفنادق وارشح اي شخص يشوف ذا الفندق ياخذه وهو مغمض وعلى مسؤليتي نظيف وكبير ورائع كل شي كان جميل
• klaudia (10/5): -
• Yankuba (5/5): - The location was suitable and the room was spacious No room service for cleaning all throughout my stay.
• Ahmad Said (10/5): - Die Zimmer waren sauber und die Dame am Empfang sehr Nett und hilfsbereit.
• Ekaterina (7/5): Хорошее место, чтобы остановиться! - В самом центре города, в целом апартаменты были очень просторные и было всё необходимое Когда мы приехали, никого не было на месте, чтобы нас заселить. Но потом в итоге списались в WhatsApp, скинули всю необходимую информацию, и мы заселились У нас мигала в номере лампочка, к нам пришли ее починить, потом сломалась еще одна, и после этого уже не приходили чинить(( Так же нужно иметь ввиду, что придется постоянно подниматься в гору, чтобы выйти к Таксиму!
• amna (10/5): كانت إقامتي في الفندق تجربة ممتعة ومريحة، حيث الاسترخاء والخدمة الممتازة جعلت من رحلتي ذكري لا تُنسى 😊. - عجبني المكان والنظافه والترتيب نشكرهم حلو المكان والشقه وقريب من تقسيم فقط اللي متعب انه المكان فيه نزول وصعود فقط يعني المتعب. بس حلو وشريح
• Anna (9/5): - Отдыхали в троем, довольно комфортно и просторно, чисто. Достаточно просторно. В целом, есть все необходимое, удобное месторасположение, рядом таксим. Позднее бесконтактное заселение, за что спасибо 🙂 На ресепшн никого нет, но все вопросы быстро решались по телефону, в случае необходимости приходил сотрудник. Есть какие то проблемы с электрикой: попросили утюг, при его включении вырубался свет)
• Najeeb (5/5): -
• Senada (10/5): -
• Lama (10/5): - مكانه حلو بس عيبه انه بوه صعده مره متعبه ولا الموقع بين تقسيم و غلاطه بورت ، تعتبر مقابل السعر كويسه مددو ساعه لي من وقت الخروج ماهو فندق شقق ترا
• Ralf (9/5): - Zentral gelegen, grosszuegige Wohnung. Gut erreichbare Verkehrsmittel. Wenn Nutzer schreiben, liegt an steilen Hang, dann stimmt das, dies trifft aber dort auf viele Gegenden zu. Teilweise sind Marmorfliesen im Bad, Wohnzimmer und Küche locker, dies sollte mit ein wenig Natursteinkleber eigentlich schnell zu lösen sein.
• Valida (10/5): Супер супер супер! Рекомендую всем - Мне понравилось абсолютно всё, все было отлично. Очень чисто, мебель и ремонт новый. Спасибо администратору, разрешили заселиться на 3 часа раньше👍🏻 местоположение апартаментов супер, в центре города, рядом с Таксим. Очень рекомендую всем.
• Raed (1/5): جداً سيئه - المكان جداً سيئ وماينصح للعزاب ولا العوائل وتم التواصل معاهم لالغاء الحجز لباقي الايام ولم يتم الرد كل شي ماعجبني
• Raed (1/5): - ما انصح احد يحجز فيه ابداً ولاشي عجبني كل شي معفن
• Saleem (9/5): - It was clean cozy and comfortable good location Nothing much just a little steep streets if you’re carrying the luggage
• pritulin (4/5): - Месторасположение и размеры апартаментов. Отсутствие администрации, грязный номер, отсутствие звукоизоляции (окна плотно не закрываются), кухня как мебель (отсутствует практически все), вид из окон ужасный ( со стороны улицы постоянный шум, со стороны сада, отсутствие сада). Апартаменты нуждаются в ремонте и уборке!
• Med Hraichi (8/5): -
• Yusuf (5/5): -
• Міhal (10/5): - Modern air conditioning, beautiful design Lack of sponge and dish soap in the kitchen, cleanliness in the shower cabin
• Aboaice (4/5): Sejurul a fost neplăcut, cu mici excepții datorate locurilor din apropiere. - Nu pot spune că am fost impresionat de cazare, dar fast-foodul de lângă proprietate merită toată lauda — au cuptor și grătar pe cărbuni, iar lipiile proaspete și carnea la jar sunt delicioase! Din păcate, curățenia a lăsat de dorit. În plus, au fost doar două role de hârtie igienică pentru patru zile, nu era sare și piper în bucătărie, căldura a mers doar prima noapte, iar conexiunea Wi-Fi nu a funcționat.
• Muhammad (10/5): -
• Mariia (10/5): Удобная локация, есть кухня, тихо, лифт, хорошие хозяева - Удобное расположение, от Таксим вниз, но и наверх не трудно подняться. Две минуты до набережной, откуда ходят трамваи и автобусы, пять минут до пристани паромов. Очень хорошие хозяева, отличная коммуникация, в последний день шел дождь, и они разрешили нам с ребенком поздний выезд прямо к вечернему вылету, огромное за это спасибо!!! Есть кухня, прямо у входа соседняя дверь - кафе, где можно есть или брать еду с собой, две минуты до магазина продуктов. На улице тихо. Есть лифт, не надо ходить с вещами по лестницам. Матрасы в комнатах хорошие Нас было четверо, в апартаментах 2 комнаты, в каждой по кровати, одна из них двухспальная, но никто из нас не был парой. И большая гостиная с диваном и раскладывающимся (как мы думали) креслом-кроватью. Так вот по факту там три спальных места: 2 кровати и 1 диван, потому что кресло сломано совершенно, раскладывается на несовместимые по высоте части (и внутри него грязь, само кресло в несмываемых пятнах). В общем, если среди вас нет пар и никто не хочет спать вместе, это номер на троих, зао трехкомнатный
• Jorge Julian (8/5): - Instalaciones , todo limpio. Un día decidimos quedarnos en el apto. Y alguien ingresó y apenas nos vió, cerró la puerta y salió. Quedamos con la incertidumbre de quien era, si era alguien del aseo lo ideal sería que se hubiera presentado.
• Seydi (10/5): Konum çok güzel ev temiz ve konforlu . - Evin konumu çok güzeldi .taksim meydanına çok yakindi.ulasim ,restaurantlar ,marketler eve çok yakın .Kaldigimiz daire çok temizdi ve konforluydu her şey evde mevcut.
• Saleem (9/5): -
• Faruk (10/5): Alles Super wie immer 👍🏽 Sehr gute Unterkunft - Super Lage
• Abou Sami (8/5): - *تعاون مالك الشقة * الموقع مخدوم * قريب من تقسيم والاستقلال *منطقة حيوية يوجد طلعه إلى الوصول للشقة ولكن ربما تكون عائق لمن لا يستطيع مثل كبار السن وبعض العوائل
• Bagdat (8/5): -
• Rohan (1/5): -
• Natalia (10/5): - Расположение супер Все понравилось
• FAISAL (9/5): It was suitable for 3 to 4 people, and the location is convenient and close to transportation. You only need to be physi - The location and apartment were spacious and the bathroom as well. It was tiring going up and down from Taksim Square.
• Hassan (4/5): -
• Bettina (10/5): - A junior lakosztályt választottuk. Egy teljes értékű lakásnak felet meg. Nagyon jó helyen, közel több fajta tömegközlekedéshez, mégis csendes utca.
• Бигалиева (9/5): -
• Matteo (6/5): -
• Ümit (8/5): - Wichtig vor Anreise einmal die Unterkunft anzuschreiben. Da die Rezeption nicht besetzt ist. Gülsen die das Frühstück macht ist sehr behilflich und zuvorkommend.
• أبومصعب (7/5): جيده - المطبخ نظيف جدا الثلاجه كبيره التكييف لابأس حجم الشقه بالنسبه للعدد معقول جداا الاثاث غير نظيف اغطية الاسره كذالك
• Atif (2/5): Expérience que je ne renouvèlerai certainement pas - Arrivés le soir à 22h à l’hôtel, le gérant nous dit qu’il n’a aucune réservation à notre nom. Résultat des courses j’ai dû payer à nouveau mes nuitées. Le service communication avec hotel.com n’est pas professionnel. J’attends toujours mon remboursement. Pour une agence de votre prestige c’est une honte et d’après les avis que j’ai pu lire je ne suis pas le seul dans cette situation.
• Dzmitry (1/5): Bad - Never stay at this place!!!! We have informed the hotel several times that our arrival time will be after 11 pm. First of all, they didn’t reply to any of the messages we sent. When we arrived, the reception was closed and nobody was there. There was a paper with the phone number to whatsApp. Likely we had a phone and internet connection. When trying to reach them for 20 minutes we managed to speak to somebody who had no clue about our reservation. The guy didn’t speak any English nor we speak any Turkish. Luckily we both could speak in Russian and he said he will come in 5-10 minutes. What if we don’t speak Russian?! There was another guest who had the same issue and even called the police. After waiting for almost 1 hour with the 1.5 years old child on hands who desperately wanted to sleep, he finally came to this place. After some more time disputing with the policy in turkish, he said there is no room available, however he can offer another apartment 5 mins drive from here. He said he didn’t know about this booking and nobody told him- but is it a guest’s problem?! We agreed as it was late night and we had no choice to move somewhere else. It was absolutely different apartment, we specifically booked 2 bedroom as we are 3 adults and a kid and the one where he brought us had only 1 bedroom. Our baby had an extreme stress after all this and cannot sleep properly until now. After such a warm welcome we booked another hotel and moved to it as soon as we woke up next morning. Such a horrible experience and negative attitude!!!
• Erkan (1/5): Bad - We booked Home of Istanbul expecting a 4-star experience, but unfortunately, what we encountered was far from acceptable. Upon arrival at around 7 PM, we found the hotel completely dark with no staff present. The reception was closed, the entrance locked, and no sign of assistance. With the help of strangers, we discovered a handwritten note with a phone number. After calling, we were sent a door code — no check-in, no staff, no welcome. The room was in a shocking state: a terrible smell, mold all over the bathroom, dirty bed linen, water damage on the walls, and loose tiles. It felt unsanitary and neglected. We requested a room change and were told to find it ourselves — again, no help from staff. The second room was just as bad. After that, our messages were ignored completely. During the night, other guests could be heard arguing on the phone with the contact person — they had been told their booked rooms were unavailable due to overbooking. There was no staff available the next morning, not even for breakfast. We left the hotel early, feeling let down, disappointed, and concerned for our health. This is not a 4-star hotel by any standard. The lack of cleanliness, staff, and basic hospitality made this stay unacceptable. I strongly recommend Booking.com review this listing thoroughly. We are currently requesting a refund for the remaining nights we could not stay.
• Hatim (7/5): Good enough - Clean good furniture the beds are comfortable The staff not available all the time and the location is a bit hard to find for the taxi
• Liliana (2/5): - Avisamos 24 horas antes que llegariamos 4am, llegamos a las 5 y ni habia nadie. Tuvimos que estar en la calle tirados hasta las 7:30 am que llego un chico con una chica, de muy mal humos, parecia que estaban tomados, abrieron la puerta y nos metimos detras de ellos. Cua do le dimos los documentos del check in dijeron que su sistema no funcionaba, cerraron la puerta con llavey se metieron a una habitacion, salieron despues de un rato y dijeron que no era su problema y queno podian hacer nada x 1ue no tenian la confirmacion de la reserva. Fueron muy groseros, no hablaban nada de ingles y todo fue por medio de traductor y no nos die4on ninguna solucion, luego se volvieron3a meter al cuarto. Cuando conseguimos otra opcion les avisamos saliendo de la habitacion con cara de dormidos, nos abrieron la luerta y jos fuimos de ahi. PESIMO SERVICIO, ATENCION Y GENTE DE LO PEOR.
• Rus (1/5): Horrible experience - One of the worst accommodations ever! Extremely poor communication — I made a reservation on Booking, and there was no option to pay by card, only cash at the destination. I spoke with the property on WhatsApp, and they confirmed that everything was fine and that we had an apartment. Once we got there, they told us there were no more apartments available at that location and that they would give us an apartment somewhere else, but it would only be ready in a few hours. It was already 2:30 PM, so that meant we could only check in after 5 PM. We let that slide and said we would leave our luggage there and go to the other apartment once it was ready. When we tried to pay, they didn’t accept card payments and refused to give us a fiscal receipt to prove the payment. It’s a complete scam — they ruined half a day of our trip to Istanbul. Zero hospitality, zero decency.
• Jaidee (3/5): Not recommended - Staff was very rude and was trying to scam us by charging us again although we repeatedly said we already paid online. We had to wait hours in the lobby before we were able to check in
• Fadhel (10/5): Excellent experience - Everything in the appartment was wonderful and clen, very close to Taksim 5 mints away. The same road is going up to Taksim have many coldstores and restaurants. Sure we will be there again. Nothing
• Nina (1/5): ATTENTION: you risk being left on the street! - Nothing I booked and paid the full cost of staying at this hotel in advance, however, in this particular case this is not a guarantee that you will be accommodated! It all started with our arrival at the hotel. We were informed in advance that the reception would not be working and were sent a code to enter the building... this was of course very nice, but there was not a single living soul of service personnel in the building, but there was a notice with a phone number on the entrance door... for the next half hour we tried to call this number, but no one answered... we were lucky as we met one of the hotel guests who shared with us another phone number, which we used to call the hotel staff... We thought that our difficulties ended there, but this was only the beginning... When a hotel employee arrived, he told us that, completely unexpectedly, there was no electricity in the hotel, exactly in the room we were supposed to be accommodated in, naturally there were no other available rooms. He can't do anything, when the electricity will be fixed and whether it will be fixed at all is unknown, so anyway, goodbye.... I'm sure that it was a blatant lie, since people were staying in the hotel, the lights were on in the lobby, the computer was working, the elevator, etc. We even said that we were ready to live in a room without electricity, but we received the answer that the door to the room without electricity does not open... At the same time, other guests arrived to check in to this hotel, who received exactly the same information. Later, on TripAdvisor I found reviews about this hotel from other guests, word for word describing the same situation.... I think that such hotels have no place on the booking.com platform!
• Ayush (3/5): bad property with poor service - booked this for 5 people but this property couldn't accomodate more than 4 people. on repeated requests we were given an extra bed the key cars stopped working multiple times during our stay and we had to wait outside for several minutes eventually resetting the cards ourself over a call.
• Kenza (2/5): - Ils ont annulé notre réservation sans aucune communication. On s'est retrouvé tard la nuit à essayer de trouver une solution de substitution quand ils nous ont annoncé qu'ils n'avaient soit disant pas reçu notre réservation de la part d'Expedia. Pas sérieux, et Expedia doit mieux gérer ses hotes.
• Vyacheslav (8/5): Very good - We had a wonderful stay with our family! Everything was perfectly arranged — the check-in was smooth, the transfer was organized for us, and the communication was always polite and friendly. The location is excellent, and we truly enjoyed our time here. Highly satisfied!
• Umar (10/5): Exceptional -
• NICOLE (2/5): - Do not stay here!! Horrible customer service and horrible hotel
• Narisha (2/5): Don't recommend - The place was clean, will be okay for 2 people, for a short stay. The place was really too small for a family. The views were broken down houses and trash areas. The bathroom was leaking and showed signs of mold. There is a reason why this place is non-refundable.
• Ivan (1/5): Have got cancelation a day before arrival. AVOID - None Hotel has canceled our booking one day prior arrival. Justification was electricity although i doubt our rooms were sold for better price.
• Mikhail (4/5): Disappointing - Low price, good location There's been a mix-up with the room description regarding the number of beds. Just so you know, the second bedroom only has a single bed. If there are four of you, someone will have to sleep in the living room. On top of that, there was quite a bit of mold in the room – around the windows and in the bathroom. Also, the faucet above the sink was leaking, which meant the water was constantly running onto the floor, making it soaking wet. You couldn't really go into the bathroom without slippers. I made the hotel staff aware of all these issues on the very first day, but nothing was done to resolve them.
• Verified traveler (8/5): Confortable - Bon hôtel en général. Meubles confortables. Bien situé. Personnel agréable
• Seyed Yasin (2/5): -1000000000000000000000 - Worst hotel, worst staff, fraudsters and liars!!! Do not book a room here!!! I had booked a hotel here with my family for a week with online payment. Without prior notice, when we arrived at the hotel, we were falsely told that the rooms had electrical problems and we could not give you a room. No responsibility was accepted by the hotel staff and they falsely told us to contact hotels.com for a refund and that there was nothing we could do. They did not even provide us with an alternative hotel or taxi. The worst and ugliest thing possible. A person, who was responsible for the hotel does not even answer his number to answer... Shame on you!!!
• Radhika (7/5): Good - It was spacious enough. Interiors were done well and also clean. The staff helped make the late night checkin smooth The location is way down the hill and it’s a steep climb each time you want to get to Taksim square. So choose it only if you are okay with doing that steep walk The bathroom had a water drainage issue. The staff ensured that they would check on it.
• Xenofon (10/5): Exceptional -
• Fahad (8/5): Very good - Close to Taqsim square Mr Firat good cooperation Kitchen appliances Fast internet Flat cleaning need to be improved, way to Taqsim sequre is not easy and difficult specially for families with kids Reciption service not available and most time need to call if need anything Not easy to park, even taxi park not available and block whole road while taking taxi. Bathroom is malfunctioning and need service Bad smell from kitchen drainage.
• Anastasia (10/5): Really good. - The breakfast was fresh with the basic food included. It was really good. The location is the best for sure. The place is very clean too. There was a mistake with the beds. In the booking listing there were two queen size beds but eventually there was one double bed , one single bed and the sofa that turned to a bed. So for 5 people it was uncomfortable but they helped us find a way to solve the problem quickly.
• Ayyub (9/5): Nice - All was acceptable
• Tarik (8/5): Very good -
• Tatiana (10/5): Relaxing - It’s a Very Clean ,& Very nice apartment , wide more than enough for 4 people . The staff is very nice and kind . The location is more than perfect and the neighborhood is very calm. Everything is perfect, but its up a hill so you need to walk up to get to Taksim , its a bit tiring but its okay.
• Eben (9/5): Great place worth a second visit - Great location, plenty of space, comfortable beds, good heating system Leak in bathroom sink
• Rahmani (9/5): Superb - Everything i.e. staff, location, cleanness, breakfast.
• Ali (10/5): Really nice, near the place i like - Nice place to stay Near to the main square and masjid also to the galata tower and food area I think its ok
• Roseli (6/5): Razoável - Ao chegarmos no hotel, fomos informados de que não poderíamos ficar hospedados devido a problemas de energia. A situação nos deixou desconfortáveis, mas nos ofereceram um apartamento como alternativa. Meu esposo foi conferir o apartamento com um funcionário do hotel, enquanto eu e meus filhos aguardávamos. Nos sentimos inseguros, pois não sabíamos o que esperar. Para nossa surpresa, o apartamento era ótimo: espaçoso, limpo e bem localizado, talvez até melhor que o hotel. Se o hotel tivesse nos avisado com antecedência, teria sido melhor. O único inconveniente foi não termos o café da manhã incluído na estadia. Acabamos comprando os mantimentos para o café e correu tudo bem.
• Ruslan (10/5): Exceptional - Everything was good Its nice place
• Omar (10/5): Exceptional -
• Κατερίνα (1/5): Big scam - Nothing We arrived and they told us that the hotel have some problems with electricity so they gave us an apartment somewhere else (it was just overbooking because I ask the manager to show me the empty rooms with electricity problems and he told me he couldn’t) the apartment was very old, not clean , bad beds, small alive cockroaches inside etc. nothing compere to the photos we saw for the hotel. One day we didn’t have hot water.. we message the hotel but with no answer. As we saw the last month this happens a lot and probably will continue to happen. Conclusion. Everything was bad, don’t go there.
• Konstantina (1/5): Bad - The location was fine Our stay at Home of Istanbul was extremely disappointing and poorly managed. Despite the check-in policy stating availability until 3 PM, the manager was nowhere to be found upon our arrival. After multiple unanswered calls, he finally arrived and informed us that our rooms were unavailable due to an electricity issue. Instead, he offered an alternative stay in an unlisted apartment, which raised concerns about whether our original rooms had simply been given away. Although transportation was arranged, only the hotel staff assisted with our luggage, while the driver did nothing. Upon arrival at the apartment, it was immediately clear that it had not been properly cleaned. Basic amenities such as toiletries, slippers, and even an adequate supply of toilet paper were missing. The space only had towels and made-up beds, while the kitchen and living room were visibly unclean. Housekeeping never came during our stay, and we had to request essential items multiple times. Even something as basic as toilet paper was provided only a day before departure. Breakfast was another disappointment. It was supposed to be available until 11:00 AM, but when we arrived at 10:30 AM, the buffet was nearly empty, with no tea, pastries, or proper selection. The staff ignored us completely, and given the poor options, we left without eating and never returned for breakfast again. Communication with management remained unreliable, with slow responses and confusion about which apartment we were staying in. On the last day, they incorrectly claimed we owed an additional amount, only to later admit their mistake. Before our departure, they even asked us to leave a 10/10 rating—completely undeserved given the disorganization, lack of service, and overall experience. This was an unprofessional and mismanaged stay from start to finish. The services advertised do not match reality, and I would strongly advise against booking this accommodation.
• Laith (10/5): Exceptional - I like the location and the staff. They respond fast to my requests. Ask them about parking place because the entrance have no place to stop and park, so you will turn around more and get lost.
• M (10/5): Thank you so much to Fırat; he was very kind and helpful. I had a great time with my family during o - The hotel is located on an elevated area, which might be a bit tiring to go down to the coast or up to Taksim Street if you are not athletic. However, cars can easily access it.
• Sami (9/5): Superb - The rooms very clean and comfortable. Other than the breakfast everything was great I didnt like the breakfast
• Hani (10/5): Exceptional - I would like to thank Mr. Firat who works at the Home of Istanbul Hotel for his kind cooperation, meeting us and welcoming us. He helped us with everything, so I advise visitors to ask about Mr. Firat personally because he is a cooperative person The place is excellent and very close to Taksim Square, less than a two-minute walk away.
• Mohammadreza (1/5): Bad -
• Hamza (1/5): Worst experience - I booked a room in a hotel when i arrive the room is unavailable so they give me an appartement outside of the hotel but i paid for a hotel because he told me there is a probleme in electricity other than that when i asked for a towel for a week and they didnt bring it and the breakfast the first time i see an empty buffet everything is empty and they didnt fill it back
• Hojjat (4/5): I do no recommend this place ! Not clean, not easily accessible & with no reliable facilities. - It was close to Taksim square, unit was big and had good closet, TV & refrigerator. Check-IN was not good, there is no 24 HR Staff on premises. Toilet & Bath towels were not clean. Heating system was broken (for 3 nights we were there in January) & we caught cold because of that while Staff knew about it & they did not inform us. So we slept inside unit thinking that room temperature eventually will increase. Home of Istanbul is located on a very steep alley so climbing up & down that alley to main roads was challenging. Breakfast was not so good.
• Elena (3/5): Poor - We were never able to get into the apartment we booked. For some reason, we were put in an apartment 10 minutes' walk from the hotel. This apartment had good heating. In the photos of the property you see one thing and book it, but in reality you get something completely different. The refrigerator in the apartment was broken and our food went bad. For the prepaid breakfast we had to walk 10 minutes to the hotel. For breakfast there were only boiled eggs, pastry rolls and French fries. And all this was available only to the first guests.
• Ali (10/5): Exceptional -
• Hayder (8/5): Very nice place for poor breakfast service - The breakfast was limited. If you arrived half an hour after breakfast opened, there was nothing to eat except bread and cereal, but no milk. The breakfast was very poor, even though the suite was exceptional. A bathroom without doors causes water to overflow all over the bathroom, causing it to be always wet.

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