Vakko Hotel and Residence
Location: Abdi Ipekci cad. No:43 Nisantasi Abdi Ipekci cad. No:43 Nisantasi, Istanbul, tr
Star Rating: 9.6 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Indulge in a stay at Vakko Hotel and Residence, where every room is elegantly furnished with modern amenities including a coffee machine, flat-screen TV, and private balcony.
Wellness and Dining
Relax and rejuvenate at the on-site sauna or keep up with your fitness routine at the well-equipped fitness centre. Enjoy a delicious meal at the restaurant or unwind with a drink at the bar overlooking the bustling city of Istanbul.
Convenience and Service
Benefit from 24-hour front desk assistance, free WiFi, and a shuttle service for easy access to nearby attractions. Whether you're here for business or leisure, our car rental service and room service ensure a seamless stay.
Experience the epitome of comfort and convenience at Vakko Hotel and Residence. Book now for an unforgettable Istanbul getaway!
Important Information
Please note that none of the rooms are suitable for wheelchair users.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Allergy-free room
- Public transport tickets
- Adult only
- Coffee Shop on site
- Steam room
- Beauty Services
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Happy hour
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio Residence
1 King Bed
1023-sq-foot room with city views
Layout - Dining area and sitting area
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - LCD television, premium channels, and iPod dock
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Free WiFi
- Down comforter
- Frette Italian sheets
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Paper towels
- Wet bar
- Heated floor
- Hand-held showerhead
- Height-adjustable showerhead
- Smart speaker
- Mobile key entry
- Desk chair
- Energy-saving switches
-
Studio Residence with Terrace
Offering 95 sqm spacious living area, Studio Residence redefines comfort with its special amenities and services including a fully equipped kitchen and 25 sqm terrace.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- iPad
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premiere Suite
Designed with fine details, 110 sqm Premiere Residence presents guests a unique accommodations experience in the heart of the city through a living area, a fully equipped kitchen and a separate bedroom.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- iPad
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Signature Suite
Featuring two double bedrooms, two bathrooms and 125 sqm spacious living room, Signature Residence promises guests an inspiring city experience with windows that open to the vibrant energy of Nişantaşı. Signature suite includes a fully equipped kitchen.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- iPad
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Premiere City Suite
This double room features a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, Smartphone, a mini-bar as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- iPad
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Signature City Suite
Guests will have a special experience as the quadruple room offers a fireplace. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, Smartphone, a mini-bar as well as city views. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- iPad
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Matteo (10/5): -
- Khaled (10/5): -
- Vladislav (10/5): -
- Tarana (10/5): -
- Maria (10/5): Feel like home - luxery and unique hospitality! - A very exclusive exceptional Hospitality!! Congatulations Vakko team!! Special hotel design, comfort & luxery room. We suggest more space for lobby, meeting area. 🙏🏻🌸
- Andrea (10/5): Forse uno dei posti migliori , per location e qualità - Bellissimo design, qualità alta dei mobili, servizi.
Personale molto attento e cordiale
- HAGER (10/5): Exceptional… Perfect - Everything! The service from the moment we arrived to the second we departed was exceptional. Will definitely be returning again. Nothing
- Vladislav (10/5): -
- Waleed (10/5): - Everything Nothing
- Aminata (10/5): -
- Muna (10/5): Everything was amazing,very highly recommended for families كل شي كان رائع وانصح فيه بشدة للعائلات - All the hotel staff were more than wonderful and were the best part of my stay. The rooms were excellent, and the furniture and bathrooms were beautiful, spacious, and very clean.
The stay was exceptional.
I would like to thank all the staff for their cooperation and kindness
جميع طاقم العمل في الفندق كانوا اكثر من رائعين وهم افضل جزء في اقامتي في الفندق، الغرف رائعه والأثاث ودورات المياه ممتازه ومساحتها واسعه ونظيفه جدا
الاقامة كانت استثنائيه واشكر جميع طاقم العمل على تعاونهم ولطفهم Dark lights
الإضاءة منخفضه في الغرف
- Oliver (10/5): Amazing service, location and rooms - Location: amazing in high end part of Istanbul. Next door to Chanel and LV, opposite Prada. Walking distance to lots of restaurants and boutiques
Rooms : high end boutique penthouse apartments style. Flawless and great interior design
Food: very good but priced accordingly
Service: saved the best until last - the staff. Absolutely amazing service, on par with four seasons (which is the highest compliment I can give). Butler / concierge service welcoming a few days prior over WhatsApp and left juices and amenities ready in the room as we requested. Went above and beyond to accommodate us - even found me a local padel court and coach to play with by ringing around for me.
Our stay was 10/10 - couldn’t recommend enough Nothing, perfect
- soso (10/5): -
- abdullah (10/5): -
- Ehab (10/5): Best and most comfortable space! - Home away from home really! There is a full fledged kitchen but no utensils. I couldn’t understand this concept. Either you offer a full kitchen or not. Otherwise everything else was great
- Sara (9/5): -
- Gyulnara (10/5): - Очень общительный и вежливый персонал , быстро разместили , в номере было куча комплиментов , приятно Все отлично
- ريم (10/5): رائعه وجميلة - النطافه وحسن الاستقبال
وابراهيم وبرهان تعاملهم راقي وجميل وقمه بالأخلاق
- Leonor (10/5): The best hotel to stay in Nisantasi - The service exceeded our expectations, Ibrahim and the butler team was amazing. The facilities were excellent and the room was perfect. We stayed at the signature suite. It has 2 rooms with complete bathrooms, a kitchen, living room and a toilet in that area, perfect for a family.
- Mohamed Said (10/5): -
- HUSSAIN (9/5): اقامه ممتازه - الموقع ممتاز عزل الشباك غير جيد ، وصوت الهواء
- Mohamed Said (10/5): -
- Алексей (6/5): - Просторный номер, внимательный персонал Скудное меню в ресторане, маленькие порции при высокой цене
- Areej (9/5): -
- Swailem (10/5): Classy Shopping & Dining near by. - Furniture and amenities. Room very spacious and location is perfect. It does not have swimming pool!
- Abdullah (10/5): -
- Reda (9/5): -
- Hissa (10/5): It’s the most beautiful stay in İstanbul - The whole stay was amazing & the team of the hotel they are the best in everything Nothing at all
- Sussan (9/5): Superb -
- Sina (10/5): Exceptional -
- Aml (10/5): I would love to go again in winter but never in Summer - The location The AC is not the best
- Natasha (9/5): Superb -
- alpho64 (10/5): Excellent Amazing Hotel - it is an excellent hotel , new moderen the rooms are amazing having eveything you need in the room , the services is the best in Istanbul ,all the staff is young with a great expernices , special thanks for Mr.Deniz Burnukara front office supervisor for taking a great care of us dring our vist ,also many thnaks for all the staff .
the food is amizing in the resturant , the services of the roomservices is wounderfull
we loved this hotel we will be staying only in it in our next visit
we recommended to everyone , a great localation
- Amira (10/5): Amazing - Amazing staff İbrahim Ayyıldız , Nesrin , Sam and all the team truly appreciate their service. The signature suite was incredibly spacious. Truly nothing!! I liked everything
- marklD4005ZA (10/5): very impressed. - Absolutely perfect 11 day stay - the staff are so friendly and helpful and obviously very well trained for the luxury market - the service was impeccable and i was very impressed. Food and chocolates and pastries were all excellent and the rooms were very comfortable and hotel is in a great location with many great restaurants options close at hand
- Mohammad (10/5): - Small boutique with friendly staff. It is expensive compared with other similar hotels.
- Dana (10/5): Exceptional - Vakko has been one of the most unforgettable experiences here in Istanbul
Ibrahim and the staff at Vakko were incredible and went above and beyond to make sure our stay was memorable.
The hotel is clean, in an amazing location, and the rooms are spacious and beautiful.
The staff and attention to detail is what made the whole experience one of a kind.
Highly recommend 👍🏼
- Shamshirli (10/5): Exceptional - Gym needs more equipment
- Reham (10/5): Exceptional - Great location & helpful staff. We were able to hear the street noise from inside our room.
- Golia (10/5): great - very clean and professional staff and great location
- Siti (9/5): Superb -
- Sumaya (10/5): Exceptional -
- Rani (10/5): Perfect hotel run by perfect people. The staff are amazing and always willing to help. I would score them more than 10 i - The staff of the hotel are exceptional and the hotel design is very luxurious. Breakfast is a treat. Nothing.
- Alnabet (10/5): Exceptional -
- Lalla (10/5): Welcoming Luxury: A Memorable Stay at Vakko Hotel - My stay at the Vakko Hotel Istanbul was truly exceptional. From the moment we arrived, we felt like we were being welcomed into a home away from home. John, Sahin, Ibrahim, and Nisrin were simply the best.They went above and beyond to ensure our comfort, treating us like family.
Ibrahim was incredibly kind and attentive, guiding us to everything we needed and making sure we felt at home. Sahin was especially caring towards my son, treating him like a little brother—a gesture that truly made our stay memorable
The hotel itself is situated in a fantastic location and exudes luxury. We loved every detail, from the beautiful decor to the amazing amenities.
thanks to the entire team😍
Overall, our experience at the Vakko Hotel was outstanding, and I highly recommend it to anyone looking for a luxurious stay in Istanbul
- Fatmah (10/5): Perfection - Location, cleanliness, best service Nothing
- Nasr (10/5): Exceptional -
- Salim (10/5): A vibrant hotel - Vakko Hotel Istanbul stands out for its exceptional service, elegant design, and prime location. The staff are incredibly friendly and attentive, ensuring a warm and welcoming stay. Its central location provides easy access to Istanbul’s attractions, making it ideal for both leisure and business travelers. The interiors are sophisticated, with high-quality furnishings and thoughtful amenities, ensuring comfort and style.
However, the rooms lack significant views, which may disappoint guests seeking scenic vistas. Despite this, the hotel’s excellent service, convenient location, and luxurious atmosphere more than compensate. Vakko Hotel is a top choice for those prioritizing hospitality and elegance over a room with a view.
- Ghada (10/5): Best place to stay in Istanbul - The suites are spacious and the location is great. Surrounded by coffee shops, restaurants, and shopping boutiques. Nothing
- Alyazia (10/5): Exceptional - Everything Nothing
- Majlinda (10/5): Exceptional -
- leonidz390 (4/5): Built to impress, but catastrophically lacks proper management - Location. If you are looking for a hotel in the middle of Istanbul hi-end shopping, then Vakko has an unbeatable one. Starting with Prada just opposite and Luis-Vuitton next door and a lot of other international and Turkish boutiques right on the same street.
Looks. Also it is clear that this small hotel was intended as a chic place competing in a top hotel range: St.Regis, Ritz-Carlton, Four Seasons. Starting with bellboys wearing half-cylinders on their heads, club-music in elevators, wooden key-cards instead of plastic ones. And, of course, the rooms – excuse me – suites. Very technologic – everything in the room manipulated from a pad installed at the entrance. Lavish walk-in wardrobe. 2nd toilet at the entrance in addition to one in traditional bathroom. Exuberant amount of “luxury sponge” towels. Amazing amenities: starting from 5 different types of tea and ending with a wine fridge with several bottles of wine inside. Impressed I was even after roughly 30 years of traveling and hundreds over hundreds of nights spent in various upmarket hotels all over the world.
Wrongs. Now why it is that I didn’t get confused in number of stars to rate it. Upon arrival at any hotel anywhere, first thing I ask is: what are room’s windows facing? Not because I care about view – I have seen them all. To understand how noisy it is going to be and to reject a room right at check-in in case it will become clear that there will be no proper rest in it. 3 people “taking care” of my check-in at Vakko informed me that my suite is facing the shopping street, but it is on the 6th “high” floor and their windows are 100% soundproof, so there will be no disturbance at any time at all. Ok, I accepted that and – after 12+ hours flight from Asia and being stone jet-legged, I was just thinking about getting to my room, unpacking, having dinner and getting to bed. So – as it turned out - after having my worst dinner in Istanbul in hotel’s restaurant l’Aletelier (supposedly serving French cuisine, but somehow having several pasta dishes as main courses and with both fish and meat being brought to the table not salted, not spiced, absolutely tasteless), I am returning to my suite looking forward to getting under blankets. And then I suddenly notice that I can hear absolutely everything going on below on the street. I WhatsApp front desk team and ask what the purpose was of telling me stories about their windows being so soundproof, do they think I won’t figure out. “One of the windows must be not closed”, - the answer came. So, they come-up with a “technician” and suddenly it is found out that none of the floor-to-ceiling windows are locked either in bedroom or living room. And it must be the maids, who are opening the terrace doors during the room cleaning “to let fresh air in” and leaving them unlocked (because there are 2 electric lock buttons nobody, but “technician”, knows how to use). Ok, with “technician’s” interference all terrace doors are getting locked. Not that it helps “sound proofness”, because it is still possible to hear every car horn and every dog barking outside. OK, but I am so tired, I can’t think straight, so I am getting to bed and … electricity goes off. I poke my head into corridor and – surprisingly – all the lights are on there and so are in the room across the corridor from mine (at the very same time inhabitant of this room also went out). I put on the bathrobe and slippers and go down to reception also in somehow functioning elevator. “Yes, there is a problem in some rooms right now”, - says the guy manning the reception. “We are going to solve it right away”. So, it isn’t a blackout in the area the hotel can’t control, it is a technical problem in the hotel itself or in a part of the hotel, if to be correct. I went up to the room, waited in the dark, went down again to motivate them a bit more and 2 more times like this. Finally running around my floor started, the team being made of same windows “technician” and nighttime bell-boy. They were opening all electric boards, including ones in my room, trying to find which fuse was it. In about 30 more minutes the lights came back and before leaving technician said: maybe the problem was because of TV. OK, there are 2 huge TV in the room, but I never watch TV when in the hotels. Just disconnect them, - I told him and so he did, so I was finally able to go to bed.
Next 2 days they were trying to win me over with really good and personalized service. To start with they assisted me to change the rooms to one on the same floor and windows looking into interior yard and got rid of the noise from outside, butlers were escorting me to restaurants nearby, I was asked by WhatsApp what time they can enter the room to make it up or to prepare it for a night, every morning they asked whether they should bring me coffee… My wife arrived and joined me for the last 2 nights. So, it is the last one, we have an alarm set for 09:00 a.m., because we have a plane onwards, DND sign is on our door (I double-check afterwards to make sure I didn’t forget it past evening)… and at 08:20 a.m. we are waken up by door being opened and all room lights lighting-up. I put my bathrobe on and get out of the bedroom to find a maid with her trolley chatting on the phone. “What was that???”, - I wrote later to front desk in our chat. “Rest of our clients is our priority, blah-blah… , but the maid assumed (at 08:00 a.m. and seeing DND in front of her face), blah…, they thank me for my understanding”, - ingenious answer came.
No, I don’t have any understanding paying more than euro 750,00 per night.
- Rashid (10/5): - It was a wonderful experience at the shopping district in Istanbul, the staff very helpful and competent specially Argan and Ebrahim, definitely I'm going back.
- Sharkdive (10/5): great ❤️ - every thing location service and stuff 😍 I like everything
- Abdullah (5/5): Passable -
- Salman (9/5): All great - all Great Nothing
- Ghofran (10/5): Exceptional - I had an absolutely wonderful stay at Vakko Hotel, and what made it truly exceptional was the incredible service provided by the staff, particularly Nisren and Mourad. From the moment I arrived, Nisren ensured that every aspect of my stay was perfect. She went above and beyond to accommodate my needs, especially during my recovery after surgery. Her attention to detail and genuine care made me feel completely at ease.
Mourad was equally amazing, always delivering my food requests promptly and with a warm smile. He made sure that my dietary requirements were met, often going the extra mile to ensure everything was just right. Their professionalism and kindness truly set this hotel apart.
The hotel itself is beautiful, offering a luxurious and comfortable environment. However, it was the staff who made my experience unforgettable. I highly recommend Vakko Hotel to anyone looking for a stay that combines luxury with personal care. I can't wait to return in the future!
- Maya (10/5): Excellent and over my expectations - The rooms were spacious and clean and very well decorated. Nothing
- Fahad (10/5): Best hotel ever - The best in town Nothing
- Umut (10/5): An incredible stay! - An incredible stay! The hotel surpassed all expectations. Our room was spotless, spacious, and boasted a modern design. The staff—incredibly helpful and friendly—responded to every request instantly. The location couldn't have been better, with the city's main attractions just a short walk away. I'll definitely return and recommend this gem to everyone!
- Abdulla (9/5): Superb -
- احمد (10/5): Perfect - Everything was perfect it was the first and will not be the last
All the staff are friendly, whenever we ask for anything comes quickly.. The location, the room,staff, smell , and every single details on the room was perfect
- Sofia (10/5): Exceptional -
- Rezini (3/5): Not worth the money. The situation with the light is really difficult to handle. - The Hotel Staff is very kind and professional. The lighting in the room is an absolute disaster.
We could not even see the food on the dining table.
My husband couldn’t shave,
I couldn’t get ready .
The rooms have no Turkish touch, no imagination - just another modern room full of useless gadgets in another “ nothing special “ Hotel … so sad. They could have made an amazing turkish inspired hotel instead of a modern nothing.
- Loay (10/5): The Best Ultra 5* Hotel In Istanbul - Front Desk, Housekeeping, Room Service, Outdoor Cafe, Room, and Ambiance
Staff with top professionalism, discipline, friendly, genuine, talented and full attention to details Zero
- Sheetal (10/5): Great for families!! High end luxury! - We planned a family get together in Istanbul and choose to stay at Vakko Hotel. Without doubt, this was the best choice for us. We were two families of four and could stay on the same floor - it was like having two apartments side by side with the best in class facilities. It is high end to the core. It is relatively new, so all the fitting were top notch. Additionally the staff was amazing. Ufuk, the head concierge helped book some amazing trips and organized transportation for 8 people. Staying at Vakko made all the difference. We loved everything!!
- Waela (9/5): I’ll go back but be sure about the AC - The location, the room and toilet is big enough and clean , the staff is nice The air condition wasn’t working well
- Ruslan (10/5): Exceptional - "This is not the first time we have stayed at the Vakko Hotel and Residence and we are always very satisfied with our choice!Firstly, it has a great location, and secondly, it is a very modern, atmospheric hotel with high-quality finishes and very comfortable rooms!And, of course, the staff is very friendly and helpful!Butler Ibrahim and Manager Ibrahim solved all the issues at the first request!I hope to see you soon at the Vakko Hotel in Istanbul!"
- Adawiya (10/5): Wonderfull staff were attentive - Best hotel in Istanbul Every 2 days they ask you to pay for the extras
- Halah (10/5): It was one of the best experiences specially Samil -
- Khalid (8/5): Very good -
- Ahmad (9/5): Superb -
- Jason philip (10/5): - Fantastic in every way, especially the service. Best ever, every time.
- Tara (10/5): The Vakko Hotel is Spectacular - In the words of the guests: "The Vakko hotel is spectacular. The room is downright amazing. The people at the Vakko are super-friendly and competent." Additionally, pre-arrival communication and adjustments I needed made were met with utmost professionalism and speed. Absolutely recommended!
- Waleed (10/5): Exceptional -
- Waleed (10/5): Makes my journey very pleasant - Everything Nothing
- Mohammed (10/5): - Very professional
- 238emilb (10/5): Great service and customer experience ! - This week was our second stay at the VAKKO Hotel And Residence. I have to admit that despite that me and my wife have been real fans of the cafe at the hotel, I had second doubts about staying there and was always relying on the well know luxury brands next to the Bosphorus. It was due to my wife's request to try the hotel since it was close to the hospital that we had to attend, so we decided to try and I have to say that this was the best decision ever. The staff, the property, the amenities and everything in this hotel is absolutely perfect ! We have been to many places, but this is certainly in the top tier of service we have ever experienced ! The suites that we occupied in both of our visits are absolutely great in size, design and feel ! So good that we are ready to miss the Bosphorus view and for us there is no doubt that this is our place when it comes to Istanbul from now on. Thanks to the great staff and keep the good work guys !
- hdana74 (10/5): Upscale your shopping trip with a luxurious stay - Modern spacious suites
Very clean
The Linen is exquisite (you will surely buy some from the Vakko store)
Perfect spot for shopping at Nisantasi
Personalized services
Spot-on Omelets
Class A Concierge (especially Ufuk).
In short: a luxurious stay for a very reasonable price.
- Hdana74 (9/5): Just Perfect - The location is perfect if you plan to shop at Nisantasi.
The rooms/ apartments are spacious, clean and luxurious.
Ufuk is one of the best concierges ever!
- Özlem (9/5): Superb -
- Faten (10/5): Definitely will come again - Location is perfect, cleanliness, super friendly staff, shopping services provided and almost everything is amazing.
Our butlers Shamil and Ibrahim are super supportive and friendly and you can call them anytime anywhere and will do the impossible for you.
Nisren is so nice, friendly and always have a beautiful smile on her face Nothing
- Khalid (10/5): Exceptional -
- Munirah (9/5): Superb -
- Nada (10/5): Exceptional -
- Lana (10/5): Exceptional - Clean location staff everything Nothing
- Intissar (10/5): Thanks to all the staff who made this trip joyful - The staff were very welcoming and nice. Especially Şamil and Nesrin they were really helpful and friendly. The internet was weak
- Ali (10/5): Exceptional -
- Alyazia (10/5): Love every little details - Amazing hotel, very nice and comfortable. Best location close to many nice cafes and restaurants Spa is mixed
- Hanaa (10/5): Beautiful Hotel in the best party of Istanbul - Amazing beautiful room which includes a kitchen , large living area and separate bedroom with plenty of wardrobe space. Beautifully designed and decorated as well. Samil our caretaker was fantastic and helped us book a Resturante for dinner and always checked in on us. I think their cleaning in the room during your stay can be a tad bit better , we noticed some areas were missed.
- Lana (9/5): Superb -
- Abdulhameed (10/5): Exceptional -
- Miruna (10/5): Exceptional -
- JulianM824 (10/5): An exceptional residence in the heart of Nişantaşı - A beautiful building, with exquisitely appointed rooms and elegant décor, as one would expect of Vakko. The design of the suites combines indulgent comfort with state-of-the-art electronics. Think the highest quality bed linen, the most comfortable beds, duvets and pillows, alongside automated blinds, airtight double glazed French doors, and lighting and air conditioning all controlled through your tablet, with the option of manual override in each of the rooms. The colour scheme is a tasteful neutral palette, with splashes of accent colours to lift the mood and individualise the décor of each suite.
The amenities include perfectly connected WiFi; butler service (immaculate in-room dining even at 3am!); espresso machine; TV with Netflix, Disney and Amazon Prime; surround-sound system; Technogym workout kit; and Vakko bath products – superb quality and beautifully fragranced.
The gym is state of the art; the latest equipment and work out space, immaculately maintained. I had a great work out each day. The marble-lined spa offers a huge variety of different treatments - ayurveda, deep-tissue and aromatherapy techniques, all also available in-room.
The restaurant (Vakko Atelier) is not patronised in the way it deserves. The food (and service) is excellent. We ate there twice during our stay. I enjoyed one of the best French omelettes I have ever tasted, alongside superb burrata, carpaccio, smoked salmon, fillet steak (ordered blue – perfectly cooked) and seabass. The wine list is short, but carefully selected. On our first visit, we had not realised that the kitchen closes quite early. There was not the slightest hint that we had arrived late – the food was cooked perfectly, with effortless grace and a smile.
An important point is that it is possible to eat very healthily, either in the restaurant, or in room – for example, egg white omelettes and a variety of vibrantly fresh salads.
On the opposite end of the scale, Vakko’s chocolate covered Turkish delight and Macarons are moreish (be warned!) – boxes of each offered in the room upon arrival, but also available in the department store, which is conveniently attached to the residence.
The staff can only be described as ‘sublime’ – warmth, generosity of spirit and exceptional customer service – nothing is too much trouble. Ufuk, the head concierge, ensured we were superbly attended to, from pickup to departure.
In fact, the whole Vakko experience can be summed up in that one word – ‘sublime’.
- Abdulaziz (9/5): Superb -
- Andrey (10/5): Exceptional - All was perfect
- Shahad (10/5): Exceptional -
- Salman (10/5): Exceptional -
- Abdulaziz (8/5): Very good -
- Fahad (10/5): Exceptional -
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