Haven Mountain Retreat

Location: 10 Alpendorf, Bad Gastein, at

Star Rating: 9.5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 04:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Sauna
• Ski storage
• Darts
• Squash
• Private check-in/check-out
• Board games/puzzles
• Concierge service
• Allergy-free room
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• ATM/banking
• Ski storage
• Television in common areas
• Ski-in/ski-out access
• Express check-in
• Billiards or pool table
• Free wired internet
• Golfing on site
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Wine release events
• Exercise/lap pool
• Japanese garden
• Golf cart
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Rooftop garden
• Guest education on local ecosystems and culture

Rooms Available

• One-Bedroom Apartment

  This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Boasting a balcony, this apartment also offers a seating area, a dining area and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment with Balcony

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a dining area and a balcony are provided in this apartment. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment with Balcony

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Featuring a balcony, this apartment also offers a seating area, a dining area and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Apartment with View and Balcony

  This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a dining area and a balcony are offered in this apartment. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Apartment

  1 King Bed and 1 Double Sofa Bed

  Balcony with valley views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Food & Drink - Kitchen with refrigerator, oven, dishwasher, and cookware/dishware

  Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead

  Practical - Laptop-compatible safe, desk, and local maps; rollaway beds (free) and cribs (free) available on request

  Comfort - Heating, heated floors, and fresh towels every 3 days

  Accessibility - Hardwood flooring in room

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Limited housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Bathrobe
  • Desk
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Dining table
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Espresso maker
  • Designer toiletries
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Eco-friendly cleaning products
  • Paper towels
  • Restaurant dining guide
  • Heated floor
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Meal delivery service available
  • Office

• Apartment with View and Balcony

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This apartment features a seating area, a dining area, a flat-screen TV and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Apartment with Balcony

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Boasting a balcony, this apartment also features a seating area, a dining area and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Apartment with Balcony

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The apartment features a seating area, a dining area, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. Featuring a terrace, this apartment also offers a seating area, a dining area and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Apartment with Balcony

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a dining area and a balcony are provided in this apartment. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment with Balcony

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This apartment has a seating area, a dining area, a flat-screen TV and a balcony. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Two-Bedroom Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The apartment features a seating area, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Thijs (9/5): Aanrader - Prachtig hotel met goede kamers Restaurant was nog gesloten ivm tussen periode winter en zomer seizoen
• Lena (10/5): Excellent! - Excellent! The attention to details and comfort is astonishing. Noting bad to say at all.
• bas (9/5): -
• Marta (9/5): I would definitely recommend and come again if possible. - Fantastic location, great facilities and super friendly staff ❤️ great deck restaurant and amazing SPA area are a special bonus. We had windows on the street level and views on a busy parking lot . Our dog loved the view though 😂
• Sonja (10/5): -
• Olga (10/5): Sehr angenehm, super Personal und sehr gutes Essen - Komfort, Aufmerksamkeit und Facility Es gibt nicht viel zu bemängeln. Der Pool und Saunabereich sind auf verschiedenen Etagen und Hautlotion wäre nicht schlecht
• Janusz (10/5): - Pokoje Basen sauny na na
• Kinga (10/5): Fantastic! - Location of the hotel is best in town!
• Tim (9/5): -
• Ielyzaveta (10/5): -
• Laura (10/5): Perfect, sunny ski holiday with family - Excellent breakfast was served in a top floor restaurant with amazing views to the village/valley and the mountains. Our spacious 2-bedroom apartment had huge own balcony with really nice sunset/afternoon sun. Beds were extremely comfortable (except for the extra bed). Outdoor terrace and pool were really nice. 15 meters from the nearest ski lift and 100 meter from the next one, full ski-in/out experience even when there wasn't any snow in the village. Overall the atmosphere at the hotel was really comfy and yet stylish. Beautiful and functional lighting, relaxing colourworld. Four night stay with housekeeping every other day meant that there was cleaning only once during our stay. The fridge in our room didn't work - we didn't realize this until the last evening when we had our early checkout breakfast bag. There are ZERO minimarkets not to mention supermarkets in Alpendorf so if you wish to buy drinks or food bring it with you or you need to rely on restaurants.
• Zgorski (10/5): - Lokalizacja, czystość, różnorodny bufet śniadaniowy Brak
• Albrecht (9/5): Hat gepasst - Lage war ok,Zimmerleider hinten raus an der Straße zu Parkgarage Ich war nicht Ski. Laufen,eine schöne Aussicht wäre nett gewesen Keine Möglichkeit irgendwo was einzukaufen.es gab kein Radio
• Ene (8/5): -
• Eva (10/5): -
• Lech (10/5): Best place around. We are delighted👌 - Everything was perfect. There is nothing that they could do better.
• Marcin (10/5): Najlepszy hotel ski ever - Haven===>Heaven dosłownie. Prosto z pokoju na dol do ogrzewanej narciarni, nastepnie windą na 7 pietro i prosto do gondoli⛷️💪. Po nartach relaksujacy basenik z cieplą wodą a następnie do luksusowych saun, szczególnie polecam bio 60 stopni z eterycznym olejkiem. Wiczorkiem do deck 7 na kolacje, piwko, Aperolka. Parking po hotelem lub w hali garazowej tylko wys. 2,1m nie zawsze wystarcza na wiekszego suva z kufrem. Troszke za suche powietrze w pokojach oraz bardzo slaba wentylacja w toalecie, ale to szczegół.
• Edwin (10/5): -
• Robert (10/5): - Polecam, warunki mieszkaniowe i położenie super
• Kevin (10/5): -
• Dariusz (10/5): Ferie 2026 - Lokalizacja Brak w pobliżu sklepu spożywczego
• josip (10/5): Mega nur zu kurz - Einfach alles
• Jakob (10/5): Enestående. Service og omgivelser i top. - Meget tilfredse med opholdet på Hotel Haven. Rigtig god morgenmad, fantastisk beliggenhed med ski in ski out og et serviceminded personale, der virkelig gør en indsats. Kan klart anbefales.
• Peter (10/5): -
• Eric (8/5): -
• Rafael (10/5): Very comfortable and friendly welcome - Space More benches in ski boot room to change
• Julian (9/5): - Tolle geräumige und saubere Zimmer. Sehr freundliches Personal. Der Außenpool könnte wärmer sein.
• Alan (8/5): We like the hotel overall - Location is great ski in and out with ski rental shop right down under the hotel and staff are friendly and they got parking gara and ski equipment locker so quite convenient The swimming pool and sauna are not on the same floor, so you have to get out of the pool, take the elevator to another level, and then enter the sauna. On top of that, both the pool and the sauna only open at 3 pm. For non-skiers, there was nothing to do in the hotel during the day because the facilities were not open till 3pm . I don’t understand why this is the case — is it to save energy or reduce costs? Guests should be able to use the hotel facilities during the day, especially in a hotel of this standard. Also bring your own conditioner as Thẻ hotel provided shampoo but not conditioner
• Tatsiana (10/5): - Alles war super! Vielen Dank!!!
• Martijn (9/5): -
• Filipe (10/5): -
• Stefan (9/5): -
• Oded (10/5): - The room was amazing – very comfortable and luxurious. We were sorry we stayed for only one night. The lady at the reception was extremely kind and helpful. Overall, a highly recommended place!
• MarSam (10/5): Short but great vacay - Αρχικά θέλω να πω για το δωμάτιο, ήταν τέλειο, ευρύχωρο φωτεινό και πεντακάθαρο. Είναι από τις λίγες φορές που ένιωσα σαν να είμαι σπίτι μου. Το κρεβάτι ήταν για τα δικά μας δεδομένο τέλειο. Το εστιατόριο Deck7 πάρα πολύ όμορφο κομψό και με τέλεια θέα. Το φαγητό νόστιμο όσο για βραδινό αλλά και στο πρωινό με αρκετές επιλογές! Την πισίνα θα την θέλαμε λιγάκι πιο ζεστή γιατί όταν φτάσαμε είχε 5 βαθμούς και ήταν λιγάκι κρύα. Το σπα ήταν ωραίο επίσης.
• Omer (10/5): We truly hope to come back. - The room was terrific and we especially loved the bed. The breakfast was exceptional. Cocktails in the rooftop deck were great.
• Petr (9/5): - Excellent spot, nice pool, beautiful view, spacious room, friendly and helpful staff No towels and water in the gym, restaurant closed for dinners Mon + Tue
• Mouza (7/5): Stunning view. Expensive. Not so clean. - The view. New modern furniture. Not so clean. They charge you for the slippers and breakfast not free.
• Elisabeth (8/5): Freundlich- geräumig- lecker - Großes Zimmer
• Sandija (10/5): -
• Eyal (10/5): -
• Tereza (10/5): - Nádherný interiér, bazén na střeše, spousta vstupů v ceně - nemám co vytknout.
• Erik (10/5): -
• מיה ארז-לוי (9/5): - החדרים יפים ומרווחים, השרות מצוין, הנוף מהמם. יש מסעדה טובה במלון וארוחת בוקר מצוינת. הצוות מקסים ושירותי מאוד המקלחות נפרדות מהחדרים בוילון או בזכוכית שקופה עם וילון, למשפחה זה פחות נוח
• Rafał (10/5): -
• Tore (10/5): - Luksus. Fantastisk morgenmad!
• Lars (8/5): -
• Søren (10/5): -
• Emma (10/5): -
• Branislav (10/5): Definitely worth the visit. - Fantastic views, excellent facilities This is nothing major but the fitness room could benefit from having towels and water handy at all times.
• Petra (7/5): The best location for skiing - The location is great as well as the bread service in the morning. The staff at the reception is very friendly. The staff of the restaurant did not care and was unfriendly. We would not recommend eating there. There are ski lockers which do not lock (locks are missing). Cleaning of the room was not great. Lots of noise at night from outside of drunk people (bar across).
• Serkan (9/5): Superb -
• Oliver (9/5): Superb -
• Girsang (10/5): Exceptional -
• Amjad (10/5): Impressive and exceptional - All things were perfect. I would like to appreciate Line and Leonie for their support and kindness. Nothing
• Waleed (8/5): Good - The cleaness The view The staff No resturant during my stay No shuttle bus to the nearest town
• Noura (9/5): Superb -
• Davoud (10/5): Exceptional -
• Annemieke (9/5): Superb - Very nice architecture and furniture. Spacious rooms. Very big bed. The bedroom can not be locked, which would be nice when there is a bathroom seperated by glass from the bedroom. We did not get the room we booked (which was confirmed twice by the hotel).
• Raz (10/5): Exceptional -
• Adenike (10/5): Exceptional -
• Gréta (9/5): An ideal place for a romantic weekend - Our stay was during the low season, there were only a few guest in the hotel, and it was very nice to get an uppgraded room for free. We had a beautiful mountains view, 2 terraces, the apartment was very spacious, cozy, stylish, with a very comfortable bed. The spa area was amazing - there are 4 different saunas, we have visited finn sauna and another 60 degrees sauna, both had a very pleasant aroma, after sauna you can drink a tea on a comfy bed for full relaxation. The pool was heated and had a great view, so despite bad weather, we were able to enjoy a refreshing swim. Both spa and pool area are free to visit for all guests, and you can even ask them for spa to remain open late in the evening, if you'd like to use it at that time. I would say it is an ideal place for a romantic weekend, I wish we could stay there for longer.
• Mansour (10/5): Comfort - Modern clean design and everything was new No grocery shop or supermarket around it
• Ron (9/5): Superb - The size of the rooms and the modern design. The perfect location of the hotel (ski in-out) In such a top hotel you should have a 'rain' shower! Now the lifts are open at 8 the breakfast should start at 7 iso 7.30
• Maria (10/5): Great location, clean, modern facilities. - Close to slopes - ski in and out - modern facilities. Clean. Helpful staff Was hoping the pool would have been warmer and or that there would have been a hot tub
• Nodir (9/5): Excellent - Comfort, Location and sauna Daily cleanings missed
• Christopher (10/5): Simply the best - Amazing location, amazing hotel, amazing service and amazing facilities , one to return to
• Rob (10/5): Exceptional -
• Michał (10/5): Excellent place to stay - Very clean, elegant, spacious rooms, great outdoor pool with a view over the mountains, relaxing spa, great food, right next to the ski slope - overall excellent rating -
• Ute (9/5): Beautiful hotel in the mountains, perfectly suited for Wintersports - Perfectly situated next to the ski lift in Alpendorf. The apartments are spacious and comfortable. There is a floor heating you can adjust yourself. The beds are comfortable and the kitchen has everything you need. We loved the infinity pool and the modern spa. There are three different saunas and a steambath. Unfortunately the pool is at a different level and not attached to the spa. Tea is available at the spa. The pool is not connected to the spa. Our apartment had only a tiny balcony which was very exposed.
• Hanne (10/5): - Kunne ikke være lettere ski ud ski ind. Meget flotte lejligheder og utrolig gode seng. Lidt sjovt at badeværelset er inde i soveværelset, fungere som par, men med store/voksne er det ikke så rart.
• Moritz (9/5): Superb -
• Rita (10/5): Amazing relaxing time - Infinity pool.spa zone quiet,clean. Spacious room Price
• Michael (9/5): Just playinly a really amazing hotel with great rooms also for groups or families - New, super stylish place with a great wellness area. Room service is not done everyday and bedsheets haver not ben changed on a 3 day stay at all. Tha is a bit sub-par.
• Natália (10/5): Exceptional - Amazing wellness area, super comfy beds, great breakfast, stunning view. The whole place is perfectly clean and well organized. Staff is very nice.
• Anett (10/5): Incredible stay in a magical hotel - We had the most fantastic stay at Haven Mountain Retreat. The staff exceeded our expectations with their warm and attentive service. The breakfast was superb, offering a wide variety of high-quality options to start our days. The pool and spa, set against the backdrop of that breathtaking view, were simply wonderful. Our dining experience at the hotel's restaurant was exceptional, with delicious cuisine and impeccable service. What made our stay truly special was the unexpected room upgrade we received. The room was not only spacious and comfortable but also offered a stunning view that took our breath away. Our stay was an unforgettable experience, thanks to the outstanding staff, delightful breakfast, incredible pool and spa, exquisite dining, and the generous room upgrade. We can't wait to return for another memorable visit. Thank you for making our stay so remarkable! -
• Pavlo (10/5): Exceptional -
• Razan (10/5): Exceptional - Every thing Nothing
• Sonja (10/5): The best stay ever! - This is really HEAVEN!
• Aleš (8/5): Not good value for money - Wonderful apartment. The pool is cold!!! Not warm. On the website is „heated“ - but it is „kind of“ heated. It is cold!!!(26 maximum). We expected nice warm (at least 32‘) water… Restaurant looks wonderful, the food was good but nothing special. Some of the employees are quite unprofessional. We will not come back.
• Jinho (10/5): Exceptional -
• Sami (10/5): Exceptional -
• Sharon (10/5): beyond all expectation - Everything. The Apartment is exceptional - beautiful, very clean, well equipped. We were surprised for good that our stay was included cleaning. The pool is great with amazing view. The Restaurant is excellent - great dinner menu, great view. The Sauna is amazing as well. We liked everything. If I can suggest only one thing - for long stay (we stayed for 5 nights) it would be more convenient if the place will have washing machine and dryer for self use.
• Matthew (10/5): Exceptional -
• Liene (10/5): Perfect place! - A fantastic place to relax! Charming view, tasteful and cozy interior.
• Yahya (10/5): Exceptional - I like it all No air conditioner or fan or anything
• Ghalih (10/5): Best hotel in the area, Just spectacular! - Everything was awesome friendly staff, comfortable room, spectacular view, and atmosphere. Highly recommend
• Mohamed (9/5): Superb -
• Rashed (9/5): Superb - The property doesn’t have air conditioning.
• Deepak (10/5): fabulous - everything- this is new and very fresh property. the rooms are very fancy and equipped with everything you would need. the view from big balcony is amazing overlooking the mountains. the infinity kind of pool adds on to the property along with free parking. special thanks to Julia who helped us for every thing.
• Khalifa (10/5): Exceptional -
• Yaniv (10/5): perfect - the hotel is new and very nice design!!! the room is beautiful and the restaurant is great!
• Ella (10/5): Exceptional - Great location, staff were super helpful and friendly and overall quality of the facilities were above my expectations. Would highly recommend with 0 complaints!!
• Anonymous (10/5): Exceptional -
• Stanisław (9/5): Very comfortable, convenient and pleasant stay! - Haven Mountain Retreat has very comfortable location for the skiers - near to the ski lifts. They also have a skier lockers with boot dryers, where you can comfortably and safely leave your belongings. If you need something, there is an InterSport shop and rental point on site, where you can get all you need. I recommend doing it online: saves time! The hotel itself - really nice staff both at the reception and the the deck 7, where they serve breakfasts and dinners. Breakfast: good with excellent "pan" dishes (omelettes, pan cakes etc.). Dinner: this is an a la carte restaurant in the evening open to everyone, so book in advance. The kitchenware was rather minimalistic. We did not have to cook, just to warm some food for our dog, but even this required some juggling as there was only one pot. (One pan as well, but this we did not need). I have heard lady raising similar remark - "If she had to cook, it would not be possible". No brochures or maps in English at the reception, only in German, so for those with limited mastering of the language, a small challenge.
• Vopička (10/5): Exceptional - Great location. New and nicely designed rooms. More often cleaning
• Kate (10/5): had a great stay over the Xmas holidays. would go back - right on the slopes so able to ski in ski out clean and great facilities only 45 mins from airport
• Miroslav (7/5): valuable, a little bit too expensive, restoran offer poor... - everything costs

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