Mercure Tokyu Stay Osaka Namba
Location: 2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086, Osaka, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Centrally located in Osaka, just a 3-minute walk from Dotonbori and within walking distance to various attractions including Namba Grand Kagetsu Theater.
Amenities Galore
Enjoy a stay filled with amenities such as a fitness center, complimentary wireless internet access, shopping on site, and dining at CENTRE M(サントル エム) for a satisfying meal.
Comfort and Convenience
Unwind in one of the 288 air-conditioned guestrooms equipped with modern conveniences like bidets, hair dryers, and complimentary wireless internet access. Plus, benefit from services like a 24-hour front desk, laundry facilities, and a safe deposit box.
Book your stay at Mercure Tokyu Stay Osaka Namba for a memorable experience in the heart of Osaka!
Important Information
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - 01:00 AM
Check-out: 11:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Elevator
- Fitness facilities
- Shopping on site
- Safe-deposit box at front desk
- Smoke-free property
- Housekeeping on request
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Deluxe Twin Room (with Washing Machine)
2 Twin Beds
323 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway beds (free) available on request
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (3 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Twin Room, 2 Twin Beds (with Washing Machine)
2 Twin Beds
269 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Accessible Twin Room, Non Smoking
2 Twin Beds
323 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Twin Room, 2 Twin Beds (Privilege, with Washing Machine)
2 Twin Beds
280 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Twin Beds
2 Twin Beds
248 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, 1 Queen Bed (Privilege, with Washing Machine)
1 Queen Bed
323 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Suite, 2 Twin Beds
2 Twin Beds
581 sq feet
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Twin Room, 2 Twin Beds
2 Twin Beds
398 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Room (Privilege, with Washing Machine)
1 Queen Bed and 1 Double Sofa Bed
441 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 60-inch LCD TV with digital channels and streaming services
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway beds (free) available on request
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 7 (4 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room, 1 Queen Bed (with Washing Machine)
1 Queen Bed
269 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Twin Room, Corner (with Washing Machine)
2 Twin Beds
334 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 Queen Bed
1 Queen Bed
226 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 50-inch LCD TV with digital channels and streaming services
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Free tea bags/instant coffee
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Sandra (10/5): - Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.
- Valerie (10/5): - Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
- Jose Carmelo (10/5): - all shops are a few steps away from the hotel
- Hao (6/5): - The hotel is very conveniently located and reasonably new. However there are some problems: - lighting inside the room is extremely very dim
- Cherilyn (10/5): - The service was great. We opted to have our luggage sent to our hotel ahead of time since we were taking the Shinkansen from Tokyo to Osaka. The luggage was already waiting for us in the room. Breakfast had a great variety of foods and drinks. It was soooo convenient to have breakfast at the hotel. The room was spacious compared to our previous hotel. We actually had room to open our luggage!
- PIERINA (10/5): - We stayed here for 5 days and loved the hotel. It felt very cozy and was super close to stores and restaurants. We used once the laundry machine which was super convenient inside our bedroom. Alao, breakfast super convenient. The best part was the incredibly friendly and helpful staff who really do an excellent job making the guests feel welcome. I’ll definitely will come back and stay here agin.
- WILLIAM (10/5): - Close to places to eat and shop
- Sebastian (10/5): - Great location, easy public and private transport, beautiful hotel
- Elissa (8/5): - This hotel couldn't have been in a more convenient location, just a few blocks from Dotonbori. It was modern, clean, stylish & the staff were very nice. Comfortable bed. Our room had a washer/dryer in it which was exceptionally convenient. From past reviews I was warned that it took forever for a cycle (around 3 hrs), but because we already knew that we planned ahead & put a load in before we left to go somewhere. Nothing like coming back to fresh, clean laundry! The room, although smaller than what we're used to back in the US, actually had some storage space so only 1 of us had to live out of our suitcases. It had a nice view of Osaka. One thing past reviews had mentioned is that the room & hallway was very dark. They didn't exaggerate! You could barely see yourself in the single mirror in the room. You could get a lighted make-up mirror if you asked, for no charge. It seems as though it would be such an easy fix to at least put a higher wattage bulb in the mirror/sink area! One thing I especially want to mention is how helpful the staff were. My daughter left a box with all her jewelry in it at our previous hotel in Tokyo. They called the hotel, which ended up finding the box, & helped arrange a way for it to get back to her. Everything worked out well & she got her jewelry back. So I would absolutely stay here again, even with the dark mirror area.
- Larry (10/5): - Very attractive and modern hotel, very chic in my opinion, but at reasonable rates most of the time. Have stayed in several of this brand around the world and all great.
- Jennifer (10/5): - Very spacious and modern room that included a washer and dryer and a microwave, toilet and shower/bath in separate rooms. The view of the city was gorgeous and it's located pretty much steps from central dotonbori and about a five-ish minute straight shot walk to Namba station. There's a family mart right across the street and several of the most popular shopping and dining streets a few blocks away and there's usually a police officer patrolling right outside and in the surrounding blocks around the hotel.
- Edwin (10/5): - The rooms were pretty small, but they were very nice. The location is excellent for proximity to Dotonbori.
- Nathalee (10/5): - Amazing 😍
- Beh Beh (6/5): - both the corridor and the room was very dark, it will be nice if the both can be a bit more brighter. The breadfast was really good.
- Alan (10/5): - Nice room in a good location for food, shopping, and subway station!
- JONGI (10/5): - Great location. The gym is just ok. The room is very nice and clean.
- Juan (10/5): - Clean, cool climate, friendly staff
- Golam (10/5): - The staffs are friendly and helpful.
- Tabatha (10/5): - Perfect location, beautiful hotel. Handy and clean
- Ramon (10/5): - Very aesthetic design.
- Victoria (10/5): - Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!
- Dezso (8/5): - Great location. Beautiful decor. Great staff, but nobody spoke English at all.
- Sergio (10/5): Outstanding hotel in outstanding location! - The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.
- Gretchen (10/5): - Clean hotel with a great location!
- Jennifer (6/5): - It was great for area. Bed was comfy. Our only complaint was how dark everything was and not enough lighting
- Adrienne (4/5): - Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.
- clarence (8/5): - Near dotombori and donki. Good yakiniku restaurant outside the hotel walking distance.
- Claudia (10/5): - Fabulous breakfast and nice staff super gentle!
- Matthew (10/5): - From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.
- Verified traveler (10/5): - Great location and amenities. Good food everywhere.
- Imelda (8/5): - .
- Marlon (8/5): - 10/10
- Nicole (6/5): - At the check-in desk, the man didn’t want to speak to me, a woman, but asked to speak to the man, as in I wasn’t capable of checking in, despite the fact that the reservation was in my name.
- Jadyn (10/5): - Great hotel would stay again. Also in a good area
- Carla (10/5): - Loved having the laundry facilities in the room! Great location, very nice staff.
- Joobee (8/5): - When we got our first room it smelled horribly but the staff was quick to move us to another room. The rooms were tiny and the lighting was awful. It was really hard to see anything in that dark room. The staff was also very stingy when it came to giving us extra water or coffee.
- JoAnne (8/5): - Hotel was pretty dark. Could not put make up on, not enough proper lighting. They will however rent a lighted mirror to you. Iterly need a flashlight to get around. Other than that it was very convenient and walkable to Dotonbori and surrounding areas. Location was perfect and across the street was designer heaven!
- TIAN LYE (10/5): - The location is excellent, within short walking distance to Namba station and Dotonbori, filled with shopping and dining options. Namba station has direct access to Kansai airport via Nankai line. The room though quite small is cosy and comfortable.
- Katie (10/5): - p chill
- Nermina (10/5): - Convenient, spacious, and clean room in the middle of hustle and bustle
- Verified traveler (8/5): Artsy yes, functional no but great location - Nice decor and location. Rooms were more design focused as opposed to function focus; there were no mirrors in the room so having to depend on your reflection on the glass backsplash of a kitchen sink that also arrives as a bathroom sink wasn't to our liking
- Khen Leon Bernard (10/5): - good location and room size. would be perfect if there are more lightings in the room as it is pretty dark inside. there is also only 1 small dustbin inside the whole room. overall very satisfied and will most likely stay here in our next visit.
- Jozef (10/5): - Perfect location. Great accommodation
- Kekoa (8/5): - Really nice lobby. Hotel is in a great location in the city and has helpful staff. Nice amenities. The walls are thin and noise from other rooms comes in so there can be loud nights if other rooms are noisy.
- Linda (8/5): - Great busy location with lots of food, bars & shopping all around
- William (10/5): - Absolutely will book again
- TREVOR (6/5): - Nice motel but having booked two rooms months in advance was disappointed to be placed on 2nd bottom floor out the back with views of back alleys & construction.
- Kiyo (8/5): - Good budget hotel . Very close to interesting areas. Washer dryer in room worked better than some in more expensive hotels.
- Ivana Sonia (8/5): - Excellent location and beautiful gardens. The hallways were a bit dark but that’s just esthetics
- Dylan (8/5): - The location of this hotel was why I chose it. It was right in the middle of the night life areas. It was a 5 minute walk to the Glico Running Man. It was a further walk to train stations though. It The room itself was very clean and accommodating. The bed was a little on the firm side. The room was spacious enough or what we needed. I didn’t love how the shower opened straight into the room though because the floor would get wet and we struggled getting ready in the same space. There also isn’t any plugs near the sink with the mirror. If you are looking for something clean and close to shopping and dining this is a great choice!
- Janet (10/5): - Great hotel and the best location. Really lovely staff
- Patricia (10/5): - Room was great! They provided a few soft drinks in the mini fridge and restocked them daily with limited housekeeping. The front desk staff were great and spoke English. They were very helpful with sending out bags to our next destination.
- Jeremy (8/5): - This hotel is better suited to solo or couples. The lay out of the premium twin rooms caused issues when taking showers. There was no privacy other than a small corner to block others view. Other than that the stay was great. Location is excellent. Subway lines in all directions with 5-10 minutes.
- Hey Babe Photo - Alysha (10/5): - We had a 7 night stay with Mercure Namba and honestly it was THE BEST STAY!!!! Of our month long trip in Japan. Excellent location (no more than 5 min walk to Dotonbori, 5min walk to Americura, step out the front door and shops galore but most importantly family mart right across the street IYKYK 😜) The staff were excellent, polite and very very very helpful! When we return for our next trip I will not hesitate to book Mercure Namba again.
- Nick (8/5): - Great location; in-suite laundry was super helpful
- Joe H (8/5): - 👍
- Hey Babe Photo - Alysha (10/5): - Booked this stay on behalf of my parents, very safe, excellent location and service - rooms were spacious and well kept
- Kayla (10/5): - Central location closer to dotonbori
- Zoki (6/5): - Very modern hotel, with a strong focus for business stay. Waste of room space with sink being in the room instead in the bathroom. Barely any shelves or storage space to unpack and store items. Not family friendly for little children. Would rather have more storage space than a laundry in the room
- Danni (10/5): - It was such a great locaiton, very walkable and convenient to both Dotonbori, Namba, Shinsaibashi & Orange Street. Only downside was how dark the room was but I understand this was the contemporary vibe!
- Nitika (10/5): - Amazing hotel and the location was perfect. Staff was great and very helpful as well.
- Catherine (10/5): Fabulous Hotel - Beautiful hotel very close to Dotonburi . Staff very friendly, hotel spotless and rooms were very clean . Would recommend this hotel
- Denise (6/5): Okay stay, excellent location - Room seemed spacious but due to the poor layout and furniture placement actually had very little space for 2 luggages that were even carry on sized. Also the in-room fridge regularly let out knocking noises throughout the night and was difficult to ignore. Staff was very professional and friendly though.
- JIMMY (10/5): - Nice
- Anabella (10/5): Totally Recommend!!! - Staff attention is excellent. Location is perfect. There are so many places to eat and shop. It is so secure to walk around. Train station is close by, Dotonbori is 3minutes away on foot. Namba is super close. You will be well connected. There is a combini right at the corner. Having the wash machine inside the room was the most convenient everrrr. Loved our stay in general. Would love to come back here.
- Iurie (8/5): - Stayed at this hotel on our recent family trip to Osaka. Overall this hotel is good and I would easily recommend staying there if someone were looking for recommendations. However we did have some general comments. Lighting in the rooms was low. I get the cool vibe, but it is not practical and after 6 days stay I was getting a bit frustrated with not being able to add more light to the room. Friday and Saturday nights were super load! This is not to say that this is something that hotel caused or will be able to fix. The area is a party district and motorcycles fly past at 2-3am. All other nights were OK. Housekeeping on a few occasions didn’t replenish our coffee pods, and we had to get reception to bring some more, which they promptly resolved, so no complaints there. Hotel located right in the centre of everything! Which is amazing. So many options to eat, go for walks, shopping etc. really convenient and is located close by to a train station. Non many people at the hotel speak English, so we struggled sometimes with getting advice. On one occasion we asked what would be the best way to get to Kansai Airport from the hotel and were given options but never told that purchasing tickets before 7am from bus terminal cannot be done using a credit card. Before 7am ‘only cash’ registers were available. I would assume that hotel staff working for an international hotel chain would be a bit more aware of local systems as they would be asked same question multiple times.
- Mark Anchor (8/5): - Great location. Decent space with a lot of accommodations unfortunately very dark hotel. Very weak on Lighting.
- Celestine (8/5): Fantastic location - Location is fantastic. Just directly across the busy Shinsabashi shopping street and Glico man. Also just 3 mins walk to the biggest 24hrs Don DONKI. Surrounded by many eateries. However dislike the housekeeping policy which you have to stick one of 3 signs - Don not disturb, limited housekeeping which means only change towel and trash, or full housekeeping daily before 11am. It’s our relaxing holiday so we usually sleep late and will wake up late and we’ll leave room 12-1pm, which means can’t do full housekeeping. I find it ridiculous to make people leave room by 11am if want full housekeeping service. It’s a holiday and felt restricted. During my stay, they have just upgraded the tv to have extension channels such as Netflix, Disney, and YouTube which is wonderful, otherwise just Japanese channels and Fox News for English only. Front desk staffs are helpful and able speak fluent English. Room is good size and love the bathrobe and shower. Pillows are flat which need to improve. Overall pleasant stay.
- Carlos (8/5): - Great location. Metro pretty close. Beds were on the softer side.
- RASHED (6/5): - The best thing is that the location is perfect because everything is close by. Other than that, the bed is not confutable, very noisy at night and I wish there is option for the AC that keeping it on other than auto.
- Shafia (10/5): - Very accessible and staff was very friendly and helpful
- ST (6/5): - Toilet smells of urine, asked to clean but did not do a good job and it still smells. Room is dusty (keep sneezing when in the room) The entire property is dark (not bright) hence plenty of spot lights which make the eyes discomfort (too glaring)
- Hayden (10/5): - Super convenient location
- Patricia (10/5): Great location - Was more of a 4/5star than a 3 . Perfectly located fir all the nightlife and sights
- Viet (10/5): - Super well situated. Near lots of shopping and restaurant. The hotel has also a cool vibe to it. I recommend this hotel.
- Brock and Mel (10/5): - Perfectly place property for exploring Osaka! The room was great… the staff even suggested to send our luggage to the airport for us so we didn’t have to lug it around on trains etc. highly recommend this spot
- Cynthia (10/5): - Small room in busy area with lots of good restaurants. Easy walk from station.
- eva (10/5): - .
- Kittiphan (8/5): - good location and very clean.
- Cristian (10/5): - Half a block from some of the best luxury shopping around and only a 5 min walk to Dontobori where you can have loads of fun around Namba station. Also like 10 min walk from the fresh fish markets so that was a great way to start the days.
- jennifer (10/5): - Friendly accommodating staff proximity to train station and shopping
- Roberto (10/5): - The property location is ideal for tourists= close to transportation, shopping, restaurants and everything else! The front desk staff are very helpful - they go out of their way to resolve your issue - no matter how seemingly insignificant it is.
- Jose Carmelo (10/5): Convenient in-room Laundry machine - Have stayed with Mercure Tokyu Stay Namba in the past. Always an amazing stay, especially with the washing laundry machine located inside the room, always very convenient as you don't need to pack a lot of clothes for the duration of the trip. Leaving more luggage space for shopping.
- Gavaska (10/5): - Beautiful hotel, great location, staff and amenities!
- Xiaoli (8/5): - Tooooooo dark. Otherwise ok.
- Joshua (10/5): - Great hotel with all the amenities you need. Breakfast was sub par but convenient.
- Siripong (10/5): - Perfect location , New and clean . Only a few mins. walk to the main & shopping area and the nearest train station. Staff were really helpful and friendly .
- Jetiya (10/5): - The staffs ( receptionist & house keepers) are very helpful and sweet. Love them all either morning and night shifts. They are very patience and nice to the visitors. The location is great. Room quite tight for large luggage but manageable.
- Ronald (10/5): - Very nice boutique hotel. Only thing I would change is that the lighting in the room leaves a bit to be desired, especially around the room vanity mirror.
- Leith (8/5): - Location of the hotel was amazing - bars, shopping, sightseeing all walkable. Rooms were comfortable and had all you needed, amenities good also.
- jacinto p (10/5): - Hotel is very close to the shopping area and dining area. Hotel staff are very friendly and knowledgeable
- Melvyn (6/5): - Property is located close to Dotonbori and between 2 stations - Namba & Shinsaibashi stations - which allows easy access to many parts of the city. Being close to Dontonbori also allows ease of access to food and essentials like medication, beauty products and souvenirs in Don Quixote nearby. However, the rooms, are designed with form over function. The carpet within the room is dark blue/black which makes the rooms feel smaller than it actually is. The use of spot lighting also makes straightforward tasks like combing your hair / shaving slightly more challenging as you have to tilt/position your head to be under the light. The hangars in the room are metal with a small open end at the top of the triangle where the collars of your shirt / jacket rests and if you are not careful, it my snag the liner of your jacket. Certain rooms also have their windows face offices approximately 10 metres away. My room happens to have the windows face said offices’ corridor and smoking room entrance in the other building. Bed is comfortable along and the presence of a washer/dryer in the room is very much appreciated. If an air purifier, practical hangars as well as better lighting is installed it would be an easy repeat visit for me every time I visit Osaka.
- Maria Elena (10/5): - The property is walkable to Dotonbori as well as the train station. We had the most spacious, clean and nice view room with our own laundry. Plus the staff are very approachable and helpful. Just be careful walking around the areas where there are ongoing road work.
- patrick (8/5): - A great place to stay. Good breakfast, friendly helpful staff and nice rooms EXCEPT they are dark! Modern nice place…good environment. But so dark it’s hard to see and a little depressing. Add some lights and it’s a winner. As is…..it’s a bit of an issue.
- carlos (10/5): - Thank you perfect stay
- Ervin Gonzales (6/5): - Great stay. Water pressure for the shower was very low though.
- Myuran (6/5): - Hotel in central Osaka. Walking distance to all the sightseeing spots. Only complaint is the rooms are very dark, shower had weird odour, and you’re unable turn off one of the lights (which made sleeping difficult). Overall service and hotel staff are amazing. Our luggage transfer was not at the hotel when we arrived but the staff did an amazing job on expediting the luggage to us on the same day!
- Princess (10/5): Perfect Location - The location couldn’t have been better, right in the heart of everything! The hotel is also fairly new, which is a big plus. I especially loved having a washer and dryer in the room. I’ll definitely stay here again the next time I visit Osaka!
- Sean (8/5): - Fantastic location in Americamura (less than 10 min walk to train station) and the best breakfast buffet of our entire trip. Room was very large and comfortable, but lighting was extremely dim (hard to see!) and we couldn’t find the trash can until the last day.
- Grant (10/5): - Modern, funky and beautifully designed! It was my favourite hotel of the whole Japan trip!! Staff were brilliant and didn’t want for anything. FamilyMart on nearest corner and excellent okonomiyaki place opposite were great too! Very close to Dotombori but quiet street.
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