Lux Suites @ Platinum KLCC
Location: 1020, Jln Sultan Ismail, Kampung Baru,, Wilayah Persekutuan, Kuala Lumpur, 50250, Kuala Lumpur, MY
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Convenient Amenities
Featuring a grocery/convenience store, luggage storage, and ATM/banking services.
Comforts of Home
Enjoy air-conditioned rooms with kitchenettes, smart TVs, and complimentary WiFi.
Prime Location
Located in Kampung Baru, a short drive from Petronas Twin Towers and Suria KLCC Shopping Centre.
To book your stay at The Face suits by Castle Quest Residence, visit now and experience the best of Kuala Lumpur.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:30 PM - 11:00 PM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Amenities & Facilities
- Health or beauty spa nearby
- Luggage storage
- Wheelchair accessible
- Elevator
- ATM/banking
- Library
- Smoke-free property
- Grocery/convenience store
- Wheelchair accessible parking
- Free self parking
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Well-lit path to entrance
Rooms Available
-
Comfort Suite
1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
7500 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Bathroom - 2 bathrooms, slippers, free toiletries, and a hair dryer
Practical - Iron/ironing board, laundry detergent, and dining table
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (5 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Oven
- Dining table
- Bottle of water
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Toaster oven
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Business Apartment, 1 Bedroom
1 King Bed
1100 sq feet
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Bathroom - Private bathroom, slippers, free toiletries, and a hair dryer
Practical - Iron/ironing board, laundry detergent, and dining table
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Oven
- Dining table
- Bottle of water
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Suite
1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
1194 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Smart television with digital channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Bathroom - 2 bathrooms, bathtub or shower, slippers, and free toiletries
Practical - Iron/ironing board, laundry detergent, and dining table
Comfort - Air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Oven
- Dining table
- Bottle of water
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Laundry detergent
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Therese (10/5): - Fin leilighet med god beliggenhet i byen. Nydelig bassengområde, men litt mange mennesker og få solsenger. God kommunikasjon med verten og alt fungerte godt!
- Verified traveler (2/5): Unilateral sudden cancel by the hotel - The booking is terrible. I make a reservation for this hotel (actually this is not a hotel. It is rental of the apartment) much more than 24 hours, which is specified in the notice from the hotel. The booking should be confirmed in Hotels.com system, then I took my flight. Once I arrive the airport, the booking was cancelled by the owner, and I had lost the stay of arrival date suddenly. I have to spend a lot of time to find another hotel at the airport because the boarder control required filling the entry form including the accomodation in Malaysia. Tourists who wan to stay this, they should another hotel dupilicately to avoid the situation I had experienced.
- matteo (10/5): - Tutto ok
- Wendy (4/5): - Communication with the operator was ok. Didn’t wait long to check in and check out. Return of security deposit was fast. However I was disappointed as I was expecting a hotel standard serviced apartment but sadly it was not. There was no towel ( bath, hand towels and mat towels all absent) in our suite after we checked in. They did bring the towels within 20 minutes after I texted them. The bath mats all look different and old. Bathroom amenities are cheap. They provide a large bottle of body wash and then a bottle of pink “shampoo “ in a transparent plastic bottle with a sticker “shampoo “ on it. Kitchen utensils and pots are of inferior quality. The place looked clean at first sight but when you look closely you see dirts and bread crumbs under the coffee table. There are also tiny tiny creatures ( we thought they were ants but they are a lot tinier) crawling around the kitchen counter. We cleaned the floor and counter with disinfectant wipes but couldn’t kill then all. Housekeeping came on the third day and it was ok. We got fresh towels but bath mats were of different style, patterns and colors. Was hoping for all white, like towels. One last thing is the fridge was not working properly. Freezer was ok but the upper compartment was not chilly. We just did not buy food that needed refrigeration.
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