Burdock Hotel Istanbul, Autograph Collection

Location: Kemeraltı Caddesi, Hacımimi Mahallesi, No.33, Istanbul, tr

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Lower bathroom sink
• Salt-water pool
• Emergency cord in bathroom
• Coffee Shop on site
• Shallow end
• Fence around pool
• Steam room
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Burdock Queen Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Key card access
  • Free gym access
  • Concierge services

• Suite, 1 King Bed with Sofa bed, Courtyard View

  1 King Bed and 1 Double Sofa Bed

  484-sq-foot room with courtyard views

  
  

  Layout - Separate sitting area

  Relax - Indoor private hot tub

  Internet - Free WiFi 25+ Mbps

  Entertainment - 50-inch LCD TV with cable channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request

  Comfort - Fresh bed sheets (on request) and air conditioning

  Accessibility - Transfer shower

  Eco-friendly - Energy-saving switches and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Transfer shower
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Private spa tub
  • Bedsheets provided
  • Champagne service
  • Chef
  • Window screens
  • Laundry detergent
  • Laptop-friendly workspace
  • LED light bulbs
  • Paper towels
  • Restaurant dining guide
  • Closed captioned TV
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair
  • Energy-saving switches

• Burdock Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Key card access
  • Free gym access
  • Concierge services

• Burdock Galata Suite

  This suite's standout feature is the hot tub. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Key card access
  • Free gym access
  • Concierge services
  • Hearing accessible

• Deluxe Twin Room with Street View

  Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Key card access
  • Free gym access
  • Concierge services
  • Hearing accessible

• Deluxe King Room with Street View

  Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Key card access
  • Free gym access
  • Concierge services

Guest Reviews

• Lea (8/5): Tres bien - Tres bien personnel tres tres gentil et serviable on entend aucun voisin les fenêtres sont assez bien isolées on entend un peu les voitures mais ça va On ne nous a jamais ramené de papier toilette sauf sur demande et on ne nous a jamais changé les verres d’eau non plus malgré qu’ils étaient sales
• Peter (10/5): This place and their amazing amazing staff is a great place - Amazing nice place to stay in Istanbul, the staff is amazing and the breakfast shift to die for - so proud of their food and recommending food combinations! 10/10 The street in front of the Hotel can be noisy …
• Catherine (8/5): - Staff were very attentive
• raheel (9/5): -
• mohammed (7/5): - الهدوء الحمام مفصول عن غرفة الدش والاستحمام بالاضافة الى ان مغسلة اليدين والوجه خارج الحمام وغرفة الاستحمام وملاصقة لدولاب الملابس وجدار التلفزيون
• INNA (9/5): Небольшой удобный отель в центре Стамбула. - Красивый, необычный интерьер номера, оч удобное расположение, неплохие сауна и хамам. На день рождения подарили тортик 🍰 Спасибо, приятно! Оч маленький номер, странное расположение раковины в комнате, не очень удобный душ( ничего не положишь внутри, даже халат). Завтрак не брали
• Tobal (10/5): Excelente lugar - Todo
• Sandra (10/5): -
• Ciydem (7/5): Mehr Schein als Sein - +Lage +Frühstück Das Waschbecken steht einfach im Zimmer, mega mühsam mit Kind wegen dem Lärm. Unser Zimmer würde nur oberflächlich geputzt, den Boden haben sie in den 5 Tagen nie gewischt. Das Preis Leistungs Verhältnis passte uns nicht, viel zu teuer für diesen Service.
• Areej (8/5): اقامة مميزة و سوف أحجز فيه مرة أخرى - الموقع رائع و مميز أعجبني كل شيئ في الفندق
• Brenda (9/5): - Location perfect. Tram right in front Going to old town. Neighborhood adjacent very cute with cafes stores restaurants. Breakfast amazingly fantastic! They made me fresh scrambled eggs and pancakes despite there being on the buffet. All the personnel incredibly polite and hospitable always going out of their way for us. Dinner at the front restaurant was delicious. The steam room was out of order but sauna great. The treatments in Turkish bath scrub and massage were perfect! Bed super comfortable. A great stay! Steam not repaired in three days.
• Abdulla (8/5): -
• Nadja (8/5): -
• Ольга (8/5): -
• Abdulmajeed (9/5): -
• Artem (9/5): -
• Barbara (8/5): - Frühstück wenig einfallsreich
• Dana (10/5): -
• Iztok (10/5): -
• Dana (10/5): -
• John (9/5): Very enjoyable - Very pleasant Not too much really
• Quentin (10/5): -
• Stanislav (9/5): -
• Fatima (9/5): -
• Юсиф (10/5): Нам всё понравилось!Прекрасно провели время в этом отеле.Спасибо всему персоналу.Очень рады были с ними познакомиться!На - Нашей семье всё очень понравилось!Персонал на высшем уровне,помогали со всеми возникающими вопросами.Особую благодарность хотим выразить ресепшену и персоналу ресторана!Прекрасным дамам по имени Мельтем,Туче.И мужчинам таким,как Мелик,Огузхан,Чалхан,Эрдем,Юсуф,Джавад, Аныл.Также всем спасибо,кто не был назван!
• Reema (10/5): -
• Alberto (3/5): ISTANBUL MERITA DI ESSERE VISITATA. - Spa di livello ottimo. Posizione adeguata.PERSONALE GENTILE E DISPONIBILE. Pulizia delle camere insufficiente.letto piccolo,sostituzione prodotti da camera pessima.tipo pastiglie caffè,asciugamani.hall troppo piccola.CUCINA POCO INTERNAZionale.
• mylene (10/5): Superbe séjour et une équipe incroyable - Un grand merci à toute l’équipe qui est aux petits soins pour les clients. Toujours prêts à nous aider et à nous conseiller avec une gentillesse exceptionnelle! La localisation de l’hôtel est parfaite pour explorer Istanbul près de tous les sites majeurs. Tesekur ederim !
• Om Amer (9/5): - الموقع ممتاز والموظفين بشوشين ولكن الغرف صغيرة والحمام داخل الغرفة به صعوبه ما اخذ راحتي في الحمام
• Pauline (9/5): -
• Francisco (10/5): Recomendo muito o Burdock Hotel para uma viagem a Istanbul. - Localização excelente. Pequeno-almoço óptimo e variado. Piscina, sauna e banho turco muito bons. Funcionários impecáveis e muito atenciosos. O quarto poderia ser um pouco melhor limpo.
• caroline (8/5): Très satisfaisant - L’emplacement, la piscine, la gentillesse du personnel La taille de la chambre (plus petite que ce que laisse suggérer les photos), le manque de compétences du personnel.
• zinais (9/5): -
• Jeroen (10/5): Fijne plek voor een weekendje Istanbul. - Zeer aardige en behulpzame receptie. Met goede en verassende restaurant tips en zelfs een fles water voor de taxirit naar de luchthaven. Het ontbijt is erg duur.
• Anan (10/5): Love it - The location is perfect, the room is so nice and comfortable, the staff are helpful and very nice to deal with, i will recommend to all to not hesitate and just spend the nights here Nothing only the towels they need to change other than nothing its perfect
• Kenan (1/5): - From the first day, we had a trouble in hot water and AC system. They said we cant solve the problem. When I asked to refund, they mentioned we are not able to do it should be done with agency. Never will be there again, pay a little more and book normal hotel
• Oscar (3/5): Esperienza deludente e poco professionale - Posizione ottima. Ma Hotel deludente. Sicuramente non ci tornerei più. Siamo arrivati sabato e purtroppo la jacuzzi non funzionava. Ci era stato garantito che il giorno successivo sarebbe intervenuto un tecnico, cosa che non è mai avvenuta. Ogni giorno veniva fornita una scusa diversa, ma il risultato è stato che per 5 giorni non abbiamo potuto usufruire di un servizio per cui avevamo pagato. Siamo stati costretti a recarci in altre strutture per la spa, sostenendo ulteriori spese. Anche l’atteggiamento del personale ha lasciato molto a desiderare: ad ogni richiesta si mostravano infastiditi, con sbuffi e sguardi poco professionali, dando l’impressione di essere un peso più che clienti. Il momento peggiore si è verificato al check-out anticipato. Uscendo dalla camera ho notato un membro dello staff in attesa per il controllo del minibar. Una volta in reception mi sono reso conto di aver dimenticato un oggetto in stanza e sono risalito immediatamente. Durante il tragitto ho visto un dipendente uscire dalla nostra camera e, una volta entrato, ho trovato sul tavolo un pacco di Pringles e un Toblerone aperti e visibilmente consumati, che prima non c’erano. Ho subito verificato con la persona che era con me, la quale ha negato di averli toccati. Poco dopo ho sentito la reception affermare che dal minibar mancavano proprio patatine e Toblerone. Ho quindi fatto presente l’accaduto e, solo dopo aver protestato, mi è stato stornato l’importo. Quanto successo è inaccettabile e mina la fiducia verso la struttura. Alla luce di questa esperienza, non sceglierei mai più questo hotel e non lo consiglierei a nessuno.
• Alshahrani (9/5): -
• Marshall (10/5): - Staff were very helpful and polite!
• Dana (10/5): Amazing! Will be back. - Very good location, close to Galata Tower, close to Galata port. The property is very clean and safe.
• Pascal (7/5): - Lage, Freundlichkeit des Personals, Frühstück Nächtlicher Lärm Strassenseite, da schlecht isolierte Fenster/Bauweise.
• Alexandru (8/5): -
• HABEEB IBRAHIM A (9/5): - الموقع ممتاز والموظفين جداً متعاونين المغسله منفصله عن الحمام والدش منفصل
• Dana (10/5): -
• Damnjan (7/5): - The hotel is in a great location, and the building itself — along with the lobby - is really nice. Staff is also great. The rooms are quite small, with low ceilings, and some face an inner lightwell, so you can’t really open the window or get much fresh air.
• Stergios (10/5): - Excellent hotel, excellent stuff and very friendly, welcoming and helpful! Thank you Kaya ! Amazing welcoming!
• Muhammad Nadhzir (9/5): Magical -
• Evelyne (10/5): Très agréable séjour . Le 2 Eme dans cet hôtel en 6 mois - Très bien situé , et beaucoup d amabilité de la part du personnel. Aussi bien à la réception que la politesse des femmes de chambre
• Lara (10/5): First class hotel, highly recommend. - What a great hotel. Spent so many hours trying to pick one, and so glad that we landed on Burdoch Hotel. The spa is beautiful, the breakfast buffet selection is fabulous and our room was comfortable and quiet despite being in a fantastic area close to everything. Staff were incredibly helpful and it was spotlessly clean. The quality of the spa really made it, one of the nicest spas I have experienced. Useful also to have the gym as Istanbul is not a city for joggers! Highly recommend this hotel.
• Sirah (10/5): - The staff were amazing, set up a beautiful cake for our anniversary. Also were really warm and helpful whenever we walked through the lobby. The room and gym spa was also new and loved the style. Nice to have the spa in a busy city like Istanbul
• Chandra Jyoti (10/5): -
• Ali (10/5): -
• Aizhan (10/5): -
• Tahani (4/5): موقع الفندق جميل العاملين متعاونيين فقط تصميم الغرفه سيء للغايه - الموقع ممتاز الفطور لم اجربه دزاين الغرفه وايد سيء وطريقة الحمام كانت مزعجه والمغسله بمدخل الغرفه
• Naseebah (1/5): -
• Fahad (8/5): - النظافه
• Serbest (10/5): We were accommodated with our early check in, Anıl was great in greeting us and allowing for a speedy check in after a 2 - Modern facilities, hospitality, and perfectly located.
• Brody (10/5): -
• Ioannis (10/5): -
• Paola (9/5): Great hotel in lively area - All great! Nothing it was all perfect!
• أنفال (9/5): - طاقم الفندق ونظافه الفندق حجم الغرف صغير
• Mytryk (10/5): - Все отлично. Считаю идеальное соотношение цена-качество-локация в Стамбуле. Уборка, персонал, завтрак - всем довольны.
• Mytryk (10/5): - Останавливаемся здесь часто. Все очень хорошо. Даже если что-то бывает не так, персонал всегда все устранит или поменяет. Идеальная локация. Мы всегда довольны.
• THIERRY (8/5): -
• sensuous1901 (2/5): Do not book this hotel. it is very likely to ruin your trip to Istanbul. - Do not book this hotel. it is very likely to ruin your trip to Istanbul. A hotel that doesn't live up to its price. lacking in service mind and professionalism. The service at this hotel was extremely disappointing. After spending two nights in Göreme, we took a late-night flight and checked in past 10 p.m. The male Front clerk greeted us kindly, asking where we were from and if the journey had been tiring. We were assigned a deluxe room on the 7th floor with a view of the city. However, about five minutes after entering the room, we discovered a bug crawling on the curtain. I immediately went down to the front desk, reported the issue, and requested a room change. I waited there for about 10 minutes, but since my companion was alone in the room, I went back up. Even after 15 more minutes, no one contacted us, so I went down again. A Duty Manager, who appeared to be in charge, temporarily moved us to a room on the 3rd floor, saying he would discuss compensation and let us know the next day. We spent one night in a Burdock room(#308), which was a downgrade from our original deluxe room and had no view. Even Room 308 was unsatisfactory. the floor near the bed was raised, making a noise every time I stepped on it, which was quite uncomfortable. On the second day, we had to leave for a tour in Istanbul, but by 9:30 a.m., there was still no communication about what would happen with our room. I went to the front desk and spoke with two fron desk clerk (one male, one female), but neither of them expressed any concern, empathy, or offered anything for the inconvenience. They simply said the only deluxe room with a view was Room 703 — the same room we had initially stayed in. I said I was okay with moving back there as long as it had been properly inspected. After the tour, I returned to hotel and the asked the male front desk clerk. if Room 703 was indeed an inspected room. He assured me that it was inspected, and I moved to 703 However, the hallway on the 7th floor had no air conditioning and high temperature and Room 703 itself was unbearably hot. While I was in the room, even a housekeeping staff member rang the bell and looked startled to find someone inside. She said she was doing a “room control” — which I found confusing, as it seemed there was no communication between the front desk and housekeeping. It made guest feel uncomfortable and annoying. Because the air conditioning wasn’t working properly, I called the front desk again. The male frond desk clerk, without any apology or empathy, simply said a technician would be coming up soon. (Frankly, if it were me, I would have asked a colleague to assist and gone up personally to check the room’s temperature — isn’t that what a true hotelier would do?) Twenty minutes passed, and no technician come up to room to check, I called the front desk again and spoke to the same male staff who had given me the key and discussed the heat issue. He now told me that the technician had already checked(?) and couldn’t fix the problem, so they would move me to another room. What upset me was that he initially said the technician would come up — why change the story? And if the technician wasn’t coming, shouldn’t the hotel have called me back to explain? Was no one thinking about the guest sweating for 25 minutes in a hot room in 37°C weather? He ignored my concerns and just mechanically repeated, “There’s a room available on the 4th floor. Do you want to move or not?” Eventually, we were moved to Room 408, located at the back of the building with no view, where we stayed for three nights. Throughout our stay, the hotel staff never once showed a genuine concern from the guest’s perspective. I was truly disappointed with their attitude. If you’re expecting comfort and friendly service like home in this hotel, I absolutely do not recommend this hotel. I totally did not feel Marriott service in Burdock Autograph Collection. It is hard to believe that Marriott hotels in Istanbul are truly following their service standards. My experience at this Burdock Autograph Collection was the worst I’ve ever had. Avoid to reserve this one.
• Robert (10/5): - Great location, very helpful staff
• Tianna (10/5): Exceptional -
• Maryam (10/5): Exceptional -
• Willis (7/5): Good -
• Amanda (9/5): Superb - Great location, close to public transportation and central enough to walk to a lot of places. Rooms were clean and comfortable. Helpful, friendly and professional staff. Great breakfast.
• JohnM138 (10/5): A fantastic option ! - Great location , super efficient and helpful staff all round , spotlessly clean , I love the super modern lighting in the rooms , the wall sockets , switches and outlets in general all of the best quality which does make a difference , super comfy bed and bedding , towels and sheets of high quality . I relaxed down at the small pool on -2 level ! Nice spa area to pass a couple of hours . I did not try and food or beverage services and hence cannot comment on those . This hotel is the kind of place I like to stay at , not over opulent or oversized for that matter , very functional and practical . Will be staying again for sure
• Mark (9/5): WELL LOCATED , GREAT STAFF , FANTASTIC ROOM ..... - VERY COMFY ROOM , SPOTLESSLY CLEAN, GREAT STAFF .... I DID NOT TRY THEIR FOOD AND BEVERAGE SERVICES SO NO COMMENTS ON THAT !!
• Leanne (9/5): Comfortable excellence - Perfect location as was opposite port terminal Staff exceptional very helpful That we had to leave
• Roland (9/5): Under the radar luxury in a new area, near many of the best sights and restaurants. - This property is in a great location. Easy walking to many of the landmarks, good restaurants nearby. Clean and classy lobby and rooms. Friendly and helpful staff. If your trip to Istanbul is solely for the Sultanhamet area, know that it’s a taxi or tram ride away.
• Bandar (8/5): Great hotel - I had a great stay at this hotel. The location is excellent—very close to tourist attractions and public transportation. The hotel is clean and beautifully maintained. The staff were friendly and provided good service. Check-in was quick, and I was even given my room before the official check-in time. Highly recommended! The only thing I didn’t like was that the sink was not inside the bathroom, which was a bit inconvenient, but it’s something I could overlook. Overall, I would still recommend the hotel.
• Mariana (8/5): Very good -
• 964jm964 (2/5): Be Warned - Staff are NOT helpful!! - My recent experience at this property, which was deeply disappointing and fell far short of the standards we’ve come to expect from Marriott. Upon arrival, I presented a valid passport but was denied check-in because I was not listed on the reservation, it was under my husbands name. After much discussion I asked about canceling and rebooking under my name, the front desk staff were unhelpful and dismissive—telling me the hotel was fully booked (not true) and suggesting I call Marriott myself or look for another hotel. At one point, I was even told to “apply for my own Bonvoy account,” which had nothing to do with resolving the issue at hand. Due to international phone limitations, I could not call Marriott easily. Only after considerable persistence did staff reluctantly agree to call on my behalf—showing no real willingness to help throughout the process. What’s most concerning is the total lack of empathy or initiative shown by the hotel staff. As long-time Marriott Bonvoy members, we’ve trusted the brand for its consistency and service. That trust was seriously shaken here. The issue was finally resolved after over an hour on the phone with Marriott customer service—something that could have easily been avoided had the staff taken any meaningful action. After reading other reviews, I’ve noticed a pattern of copy-paste replies from management, usually ending with “We hope you choose to stay with us again.” With respect: why would anyone return to a hotel where they were treated like an inconvenience? I hope this feedback is taken seriously and leads to real improvements in how guests—especially loyal ones—are treated at this property.
• brookeahoward (10/5): Fantastic Stay - I stayed 4 nights at the Burdock and enjoyed every second of it. The room was beautifully designed - both aesthetically and practically - with very comfortable bedding and fast wifi. The staff were always friendly and helpful. Having access to a pool was a nice bonus of this hotel. The location was very convenient, just in front of a tram station so travel to all the major tourist sites was very easy while having the benefit of being seperate from the hustle and bustle of the super touristy areas. There are also plenty of restaurants and sights within walking distance that we could explore without venturing too far. I wouldn't hesitate to stay here again next time.
• Semiha (9/5): Superb -
• Chi-Chung (8/5): - The front desk lady who helps me check in is very nice.
• kasia_maria (10/5): Super hotel, exceptional service - We had a perfect stay at the hotel. The following deserve special recognition: 1) The level of service - super professional and very helpful staff. If you have any request, just ask and the staff will try to do their best to help. 2) Very good breakfast 3) Clean rooms and super comfy bed I would also recommend this hotel for its ideal location - close to fantastic restaurants and cafes. All the main attractions are within walking distance, and if someone doesn't feel like walking, there is a tram stop next to the hotel (you can buy a ticket at the hotel). I wanted to say a big thank you to the entire hotel Team (unfotunately I only managed to write down a few names): in particular a big thank you to Chef Mihrab, Manager Erden, Lale, Ebrar, Aysu front desk team: Melih, Cghan, Mert, restaurant/Bar manager - thank you for great coffee & team and room service team. I hope we will be back :)
• VSC321 (10/5): A Great Experience at Burdock Hotel Istanbul - I booked two rooms for four nights at the Burdock Hotel Istanbul in May for my family. I requested the two rooms to be on the same floor if possible. The hotel was very responsive when I reached out to them. They were able to have our rooms on the same floor as well as next to one another. The Burdock is a beautiful hotel and it is in a great location! The rooms are clean, spacious, and bright. The rooms have a mini fridge which makes it convenient if you want to put your own water or drinks inside to keep cool. A large complimentary bottled water is placed in your room each day. The room AC works really well. Considering the hotel is located on a busy street, the rooms were very quiet at night. The closed window prevents any of the street noise from entering. This tells me the windows are sealed nicely. The gym in the hotel is a nice touch and it was used by my family members a few times. We felt safe in the hotel because a key card is required access to all floors. There is also staff at the hotel lobby at all hours. The hotel is conveniently located near a tram stop a block away where one can take the T1 line conveniently to Sultanahmet or other main connections. Also, the hotel is close to a great bakery where I purchased Americanos and Simit/pastries almost every morning. There is a Buffet breakfast at the hotel which I hear is very good but it is on the pricier side. There is also a small grocery store, a convenient ten-minute walk from the hotel called the Market Centre if you want to buy drinks and snacks. I would definitely stay at this hotel again when I visit Istanbul. It's a great hotel in a great location and for a reasonable price for being part of the Autograph Collection. The hotel staff was exceptional. Everyone was friendly, helpful and professional. Five Stars!
• Jose (10/5): Exceptional -
• Mackenzie (10/5): - Had a great time and the staff was so sweet. The spa was amazing. However the cost of everything was more than anywhere else in Turkey. The restaurant was super costly for no reason. The room we did get though was a Bad corner room that looked at a wall and we told them it was our honeymoon. Pretty disappointed with the view, but staff made experience better. Pool is so cool
• Sarah (8/5): Lovely & comfortable new property in a convenient location - Great location and recently renovated building. Good traditional Turkish breakfast offering. Room was spacious and bed was very comfortable. Good sound proofing from the street noise. Pool was amazing and had a small kids pool which was great. Location was great - right in front is the tram which takes you to most of the attractions, plenty of cute streets pockets around and close to the Galata Port which has a great sea view and upmarket dining and shopping. Street itself is quite dirty, but thats just Istanbul for you! Staff could have provided recommendations on places to eat, visit etc
• Daniela (9/5): Great stay, would return - Lovely building, great location
• ِadeib (8/5): Great Location - Location and Staff (especially the concierge) That the Sink is inside the room!
• Rita (8/5): Very good -
• Chong (9/5): Superb -
• Ekaterina (10/5): Exceptional - Excellent location, small and cosy boutique like hotel. All the staff is very helpful, they made my stay very comfortable. Fantastic spa facilities. Turkish hamam was out of this world.
• Gisle (10/5): Exceptional -
• Brandon (10/5): Exceptional -
• Kirsty Susan (10/5): - We enjoyed our stay at the Burdock, the team are especially kind and helpful and really made our visit. It’s a great base for exploring Istanbul!
• EstPed (10/5): Immaculate hotel, with the most comfy bed - Stayed 4 nights over Easter. We didn’t arrive till 01:30am but check in was smooth. We were Room205 which faced over the front of the hotel. Everything from the lobby to hallway to spa was immaculate. I’m guessing recently refurbished as all seems new. The bed was the most comfortable ever with the softest sheets and best pillows. Nearly didn’t want to leave! The shower was the most powerful and again all pristine tiles and fittings. Also loved the shower products. We had breakfast every day and there’s a good selection with freshly squeezed juices and you can order any eggs you like. We enjoyed relaxing in the spa - pool, sauna and steam room. All immaculate and after a long day walking was a welcome break. As everyone says great location with trams cross the road and nearby restaurants, easy to walk to Galata. We didn’t notice the traffic noise and did have the air con on. Again very effective air con chilled to a good temperature. I like a cold room! Room was always made up perfectly and we had dressing gown and slippers. Not sure if that’s a perk as a Platinum member. Loved the hotel especially the bed is the best ever!
• Amani (10/5): - Excellent location. friendly staff! This place is a lovely boutique feel with all of the amenities you need and want
• Mariana (9/5): Superb -
• Andrew (10/5): - Fabulous stay and fabulous staff
• Sir (8/5): Nice hotel but a few things let it down for us - The lighting in the room was particularly relaxing, and the shower was lovely. The staff on reception were wonderful and the hotel had a nice calming feel to it, which is just what we needed after a day in the city. On most days the housekeeping didn't replace things in the room like tea bags, cups, drinking glasses, shower gel etc and I regularly needed to remind reception that we were without these things which got a little frustrating. Unfortunately the steam room and the jacuzzi were out of action for the whole of our stay which was very disappointing as the spa was one of the main reasons for booking the hotel.
• kaitilinm (10/5): Wonderful stay in Istanbul - My husband and I stayed at the Burdock Hotel in Istanbul from 8-12th April for our anniversary. The hotel is beautiful and in a great location for restaurants, shops and transport links. The staff at the hotel are so helpful and professional and nothing is too much trouble. The bed and pillows were so comfortable. The shower was amazing. The spa looked beautiful. My husband used the facilities and said they were really relaxing. Staff to mention, apologies if my spelling is incorrect ! Haluk, Melih, Gosde and Sefer were exceptional. Really helpful, hardworking and attentive. My husband and I loved Istanbul and are planning our next trip back to the Burdock Hotel in June. Thank you for a wonderful stay.
• Adriana (10/5): Excelente ubicación - El hotel tiene una excelente ubicación y es muy bonito y elegante. El desayuno variado y delicioso. El personal muy amable y dispuestos a ayudar y guiar. La habitación muy bien decorada y la cama súper cómoda. Recomiendo mucho este hotel.

Photos